Owners filed 1 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Unknown or Other
1
0
0
0
2 safety recalls
Part 573 reports
Back Over Prevention › Warnings › External/Pedestrian Alert25V366000
Filed Jun 5, 202594 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Risk. A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy. Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
Electrical System › Propulsion System › Traction Battery › Management System/Energy Control Module (bms/Becm) › Software24V372000
Filed May 28, 202414,912 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
Risk. A sudden loss of drive power increases the risk of a crash.
Remedy. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
What owners reported
Newest filings
Unknown or Other
Filed May 8, 2026CA
2024 Mercedes-Maybach S 580 4MATIC, VIN [XXX] , sold to me on 01/21/2026 by Peoria Motor Company LLC d/b/a Mercedes-Benz of [XXX] for $144,995, financed by Mercedes-Benz Financial Services. The dealer's Certified Pre-Owned Inspection Report is dated 01/28/2026 — seven days AFTER contract and one day AFTER the vehicle was shipped to me in California — meaning no valid CPO inspection existed at sale. The dealer's own Service Invoice XXX dated 01/06/2026 shows Line G "rear bumper damage — Recommended NOT Performed," confirming the dealer knew of unrepaired damage and sold the vehicle anyway. Independent iCrash report #XXX documents $15,140.03 in prior collision damage across 58 line items not disclosed at sale. Odometer disclosures are inconsistent across documents (25,541 / 25,534 / 25,535-in / 25,541-out). The Maybach hood ornament shown in the listing was replaced with a standard three-pointed star at delivery (iCrash lines 18 and 45). Vehicle was delivered to a Rocklin, California parking lot at 10:57 PM. After-sal [XXX] by the seller to a Mazda dealership "after 5 PM." A formal demand was sent April 16, 2026; manufacturer's reply on April 21, 2026 addressed only Lemon Law and ignored the disclosure violations. A Final Notice was issued May 8, 2026. I am filing concurrent complaints with FTC, CFPB, California Attorney General, California DMV, California Bureau of Automotive Repair, Arizona Attorney General, and Arizona MVD Dealer Fraud Investigations. A signed Consumer Compl
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 5, 2025. Source: NHTSA Office of Defects Investigation.