2023 Mercedes-Benz EQS Suv 580 4Matic

Routine

Owners filed 3 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Wheels1
000
Unknown or Other1
000
Electrical System1
000

3 safety recalls

Part 573 reports
Back Over Prevention › Warnings › External/Pedestrian Alert25V366000
Filed Jun 5, 202594 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Risk. A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Remedy. Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Electrical System › Wiring › Fuses and Circuit Breakers25V255000
Filed May 12, 2025443 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.

Risk. An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

Remedy. Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.

Electrical System › Propulsion System › Traction Battery › Management System/Energy Control Module (bms/Becm) › Software24V372000
Filed May 28, 202414,912 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.

Risk. A sudden loss of drive power increases the risk of a crash.

Remedy. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.

What owners reported

Newest filings
Unknown or Other
Filed Jan 4, 2026AZ

During car drive on freeway 202 from Queen Creek to Scottsdale in Arizona on 01/03/2026, estimate speed 65 mph, my sunroof was blowup and totally broken on many small glasses w/out any reasons.

Wheels
Filed Nov 9, 2025NY

I am submitting this complaint to raise a serious safety concern regarding the Mercedes-Benz EQS 580 SUV. This vehicle is sold and delivered without a spare tire and without run-flat tires. This design choice is dangerous and creates a foreseeable risk of severe harm to motorists. Recently, my wife and I — both senior citizens — suffered a tire failure in a remote area with no cellular service. Because the EQS 580 SUV was equipped with neither a spare nor run-flat tires, we were completely stranded. We were forced to walk miles to find a cell signal to call for help. This was a frightening and potentially life-threatening situation. It is entirely foreseeable that tire failure may occur in remote areas or where cell service is unavailable. A modern vehicle sold in the United States should not leave occupants with no means of mobility or self-rescue in such a situation. This issue poses a heightened danger particularly to: Senior citizens Families with small children Physically disabled individuals Anyone traveling in rural or emergency-prone environments A flat tire in these circumstances can result in individuals being stranded, exposed to the elements, injured, or worse. Someone could easily die in such a situation. In addition, Mercedes-Benz did not disclose at the point of sale that the vehicle lacks both a spare and run-flat tires. Had we been informed, we would not have purchased this vehicle. The manufacturer and dealer have a duty to warn consumers of a safety-critica

Electrical System
Filed Sep 16, 2025CA

I recently noticed that the charging port is showing signs of melting, which is both concerning and potentially hazardous. This issue is affecting the functionality and safety of my vehicle, and I am deeply disappointed that such a problem has occurred. The charging port is a critical component of the high-voltage system. Its failure poses significant safety concerns such as overheating, sparking, and charging failure, or even potentially catch on fire. I have bring my vehicle to Walter's Mercedes of riverside @ 3213 Adams St, Riverside, CA 92504 which dealership claim it's not cover under warranty. I acquired my Mercedes-Benz vehicle in March/2024, and it is still under warranty. I've always charge the vehicle by manufacturer recommendation and use the charging station Mercedes provided which is Electrify America, Given the nature of the issue, I believe it falls under the warranty coverage or manufacture defect recall.

3 of 3 complaints, reproduced as filed.

Across model years

Worst on record: 2023
YearComplaintsRecallsFiresDeathsAssessment
20251200Routine
20241200Routine
2023 — this page3300Routine

Compare every EQS Suv 580 4Matic year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 5, 2025. Source: NHTSA Office of Defects Investigation.