Owners filed 1 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Electrical System
1
1
0
0
2 safety recalls
Part 573 reports
Steering › Critical Fasteners25V533000
Filed Aug 20, 20253,749 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.
Risk. A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.
Remedy. Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Electrical System › Propulsion System › Traction Battery › Management System/Energy Control Module (bms/Becm) › Software24V372000
Filed May 28, 202414,912 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
Risk. A sudden loss of drive power increases the risk of a crash.
Remedy. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
What owners reported
Newest filings
Electrical SystemCrash
Filed Jul 22, 2024MD
Upon pulling into a parking spot and foot on brake as car is proceeding to park the vehicle accelerated on its own causing driver to force staring while out of parking spot to prevent major damages
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 20, 2025. Source: NHTSA Office of Defects Investigation.