Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
While filling the gas tank, gas continued to pour from the pump, even though the tank was full. Usually the pump automatically stops dispensing gas when the tank is full. Gas splashed all over my car and myself. Also, my car often smells like gas after filling up the tank. It seems dangerous to have gas fumes inside of my car. I feel like a rolling bomb driving after a fill up. What’s going on?
While in a mall parking lot I stepped on the brake and the pedal went down to the floor. I pulled over into a safe location and placed the car in park. I got out and looked at all four wheels and saw brake fluid leaking out of the left rear brake line. I had the car towed to my authorized service center. After inspecting the auto they informed me both rear brake lines were severely rusted out and the left rear burst where it attached to the break hose. They replaced both rear lines and hoses from the center of the car back to solve the issue. This is the first time in all the cars I've owned (including 5 previous Mercedes) that I have had brake lines rust through. I feel this is an extremely serious safety issue that shouldn't occur on an 11 year old car with about 111,000 miles on it (about 10,000 miles/year). After researching this issue on various online forums it appears this was not an isolated incident and should be looked into.
Hello, I was driving one night I hit the brake and the car lost control ..I was able to drive home afterward I took the car to a shop and after inception They found the rear K sub frame rusted and broken. The car in excellent shape with no rust or corrosion in any other area. The car has 108k miles and always parked indoor.
My vehicle developed a raw fuel smell inside and outside the vehicle. Also the check engine light came on. The problem was resolved by the dealer after some time under PZEV warranty. What I am concerned with is why was this not a recall as the vehicle fuel vapors could of caused a fire in our garage or while we were operating it. Please note there was raw gas on the outside of the fuel tank.
The contact owned a 2011 Mercedes-Benz E350. The contact stated that while his daughter was driving approximately 30 - 35 MPH, another vehicle crashed into the driver's side front door. The contact stated that the steering wheel and knee air bags deployed upon impact. The contact was unaware of the side curtain air bags had deployed; and if so, did the Emergency Response Unit cut away the curtain air bags to remove his daughter from the vehicle prior to his arrival. The contact stated that the driver’s side door was totally smashed but he did not see where the side curtain air bags might have deployed. The contact's daughter was transported by ambulance to the hospital with a fractured and dislocated pelvic bone in four locations and a fractured left arm. A police report was filed. The vehicle was towed to a salvage yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
1.ENGINE MOUNTS & TRANSMISSION MOUNTS COLLAPSED. This is the second time in 10 years that this is happening. It happened at the two year mark & Mercedes Benz made me pay for half of it. Now 8 years later it is happening again. They are asking $2,130.00 to replace it. 2. OIL FILTER GASKET Found severe oil links from oil filter housing. they are asking $1189.13 to replace it. this also happened 8 years ago & they made me pay for half of it as well.
The contact owns a 2011 Mercedes-Benz E350. The contact stated that while driving at 30 MPH, a strong fuel odor was detected inside the cabin of the vehicle. The contact rolled down the windows, but the fuel odor was still detectable. The contact pulled over and inspected the vehicle, but there was no visible fuel leakage. The failure recurred three times. The vehicle was taken to the dealer, and it was diagnosed that a cover for the passenger's side fuel sending unit was leaking gasoline. The passenger's side fuel sending unit needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that the vehicle was out of warranty. The failure mileage was approximately 194,000.
The vendor is supplying tires that guaranteed fit for vehicles that are lower than the load specified for the vehicle.
What component or system failed or malfunctioned, and is it available for inspection upon request? The back of the driver seat failed due to my car being rear ended. How was your safety or the safety of others put at risk? Unable to sit looking straight forward when driving. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. By Mercedes Benz dealer Fletcher Jones of Newport Beach, CA. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I have reported the problem to my auto insurance co.: AAA. AAA said they need to send their own appraiser to confirm the finding of the Mercedes Benz dealer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None. My auto was rear ended on 3-22-21. Immediately, the problem was reported to AAA. Prior to 3-22-21, my auto was with my regular repair shop for regular oil changes and nothing was reported was wrong with the driver seat. I waiting for AAA decision in order to do repairs. I have three emails from Mercedes dealer and from AAA auto insurance. I could not figure out to forward them to you.
We took our car into the local Mercedes Benz Dealership at Ft. Washington, PA for a routine service and PA inspection. Our vehicle is a 2011 MB E 4 matic and has ~70K miles. We received a call stating that the rear subframe of the vehicle had failed and was not considered safe and therefore did not pass the PA state inspection. We authorized the dealership to replace the component, which was done. The dealership suggested the corrosion may be caused by salt used for removing snow. The car was garaged routinely, washed including undercarriage routinely and the google search suggested that the amount of snow since 2011 was lower than normal. I explored the internet and it appears that this issue has been documented by others for this and other models of MB vehicles. I also found a police inquiry which suggests failure of this component could cause the vehicle to lose control during driving. I spoke with the MB USA people and they did not think there was a significant issue and that this was not a recall or warranty issue currently. I wanted to report this to you for reference.
The rear "K" suspension subframe assembly had to be replaced because of rust internally in the vehicle frame. There was no other rust, internally or externally visible, on the entire car. My mechanic indicated that the car would not pass inspection without major repairs at a cost of over $2800. If the subframe became disconnected, steering control would be lost resulting in a potentially serious injury due to loss of directional control at high speeds. My mechanic has already replaced parts to repair this issue on at least 4 other cars within a short period of time.
Panoramic roof area is constantly popping loudly during driving across unlevel and uneven surfaces. The sound is very loud and startling causing me to abruptly swerve or break. The repair shop is able to reproduce the noise and stated: "Origin of noise 42180-42185, noise from center panoramic roof; cross support mounting bar bolts loose, headliner needs to be dropped and bolts tightened). I was also warned the sunroof could loosen to the point that the glass could fall out causing a dangerous road hazard!
Hit and run
On 3-22-2021, my car was rear ended. The car that that rear ended my car was going at a high speed: the neck rests opened due to the accident. The air bags did not open. I noticed that there was a recall on airbags for 2011 Mercedes but no recall for my VIN. How can I know that my air bags function?
MY 2011 E350 SOFT CONVERTIBLE TOP IS LEAKING HYDRAULIC FLUID FROM THE PISTONS AND THE FLEXIBLE TUBING RUNNING THROUGH THE SOFT TOP ROOF (DRIVERS SIDE) TO THE LOCKING MECHANISM WHICH SECURES IT TO THE WINDSHIELD IS DEVELOPING A SERIOUS KINK THAT WILL LIKELY FAIL SOON AND LEAK FLUID INTO THE INTERIOR OF THE VEHICLE. DEFINITELY A POOR DESIGN AS THE LINES DO NOT HAVE A FLEX JOINT AT THE HINGE POINT TO ALLOW FOR REPEATED BENDING DURING OPERATION OF THE TOP. I BELIEVE IT TO BE A BAD DESIGN / PREMATURE FAILURE AND SHOULD BE A RECALL ITEM PAID FOR MY MERCEDES BENZ.
STRONG SMELL OF FUEL AFTER REFUELING THE VEHICLE, INSIDE AND OUTSIDE THE VEHICLE. APPEARS TO BE SIMILAR TO ISSUES RELATED TO THE 2003-2009 MODEL YEARS PREVIOUSLY INVESTIGATED BY NHTSA AND CLOSED IN DECEMBER 2014.
CAR WOULDN'T START. LIGHT CAME ON WHEN I ATTEMPTED TO START THE CAR BUT IT WOULDN'T COME ON. DIAGNOSIS FOUND THAT IT'S DUE TO A VERY COMMON PROBLEM WITH MERCEDES BENZ E CLASS CARS-A FAILED ELECTRONIC IGNITION SWITCH (EIS). IGNITION SWITCH AND KEY MUST BE REPLACED. I WAS TOLD THAT THE COST WILL BE $2,103 AND IT WILL TAKE UP TO 10 DAYS TO REPAIR (CAR WAS TOWED 3 DAYS AGO). THIS COST DOES NOT INCLUDE COSTS FOR A RENTAL CAR.
TRANSMISSION WILL NOT SHIFT INTO PARK INTERMITTENTLY AFTER DRIVING.VEHICLE IN STATIONARY
STRONG GAS ODOR AFTER FILLING AND FOR FEW DAYS TOOK IT FOR REPAIR FIND THE SENDING UNIT COVER LEAKING IT HAD FILLED THE COVER AND PART OF THE TANK.THE ODOR WAS ON AND OF ABOUT SIX MONTHS AGO BUT ONLY IT WAS GETTING WORSE LATELY AND NEEDED REPAIR. I THINK MERCEDES COMPANY SHOULD TAKE THIS SAFETY ISSUE SERIOUSLY BEFORE MAJOR ....
MY VEHICLE IS A 2011 E350 MERCEDES ALL A & B SERVICE FROM THE SAME DEALERSHIP PARKPLACE MERCEDES. WE ARE CURRENTLY IN A PANDEMIC SO I START MY VEHICLE AND DRIVE IT AROUND ONCE OR TWICE A WEEK. I STAYS IN A SHELTERED PARKING GARAGE AREA AND LAST WEEK I STARTED MY CAR DROVE UP TO MY BUILDING RAN IN TO GET SOME GLOVES BECAUSE I WAS GOING TO STORE AND WHEN I RETURNED TO MY VEHICLE IT WOULD NOT START. PARKPLACE MERCEDES SERVICE CALLED BACK AND STATED THEY HAD TO ORDER THE PART AND IT WOULD BE HERE IN 1-2 DAYS AND COST WOULD BE $1691 FOR NEW ESL PART & LABOR. I ASKED THE SERVICE ASST MANAGER HOW MUCH WAS THE PART AND HE TOLD ME $447. I CALLED THE PARTS DEPARTMENT TO SEE HOW MUCH THE PART WAS AND I WAS TOLD $544 AND ONLY MERCEDES COULD DO THE JOB AND PARTS ARE IN STOCK. A BIT CONFUSED I CALLED AND SPOKE WITH THE PARKPLACE MANAGER OFF LEMMON AVE IN DALLAS AND I WAS TOLD HE WAS UNSURE IF PROGRAM KEY COULD BE ACTIONED BY A AFTER MARKET DEALER BUT WOULD CHECK AND LET ME KNOW. THE ASST MANAGER CALLED BACK AND I ADVISED OF MY CONFUSION AND HE ADVISED HE WOULD SEEK ANSWERS AND CALL ME BACK. I RECEIVED A CALL BACK FROM THE ASST MANAGER AND WAS ADVISED THE 2 THAT WAS IN STOCK WAS FOR 2 OTHER VEHICLES THAT WAS HAVING THE SAME ISSUE. MY QUESTION IS HOW IS IT LEGAL FOR MERCEDES TO ADVISE THEY CAN ONLY DO THE WORK ON A VEHICLE I OWN? AND ADDITION IF I WERE TO GET AN AFTER MARKET SHOP TO DO THE WORK AND THEY HAVE THE EQUIPMENT TO REPROGRAM THE KEY, WHY CAN I NOT GO TO ANOTHER SHOP? IS THIS INFORM
GAS ODOR FROM LEFT REAR WHEEL,
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF TYSONS CORNER (8545 LEESBURG PIKE, VIENNA, VA 22182, (703)448-2289) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
WHY WAS I CHARGED 190.00 TO DIAGNOSE A SAFETY FEATURE, THEN IN ORDER TO NOT LOSE MY MONEY, I HAD IT REPLACED BECAUSE THE MESSAGE WAS DRIVING ME CRAZY. FOR 302.61 I NOTIFIED YOUR TEAM AND I HAVE NO HEARD ANYTHING FROM ANYONE. I HAVE ALSO BEEN IN CONTACT WITH MB USA... FOR ALL I KNOW, THE SENSOR MAY HAVE BEEN RESET. THEY ARE NO HELP EITHER... I WASN'T LOOKING FOR A RECALL OR A CAMPAIGN. MY ACURA SEAT BELT WOULDN'T RETRACT WAS REPLACED FOR FREE SOME TIME A GO. AND THERE WAS NO RECALL
AS I STARTED UP LAST WEEK I AM RECEIVING A PRE-SAFE SRS INOPERATIVE MESSAGE - I CALLED THE DEALER AND I FEEL WITH THIS BEING A SAFETY FEATURE I SHOULD NOT HAVE BE CHARGED FOR THE DIAGNOSTIC, BUT I DID ON JUNE 19. TURNS OUT ITS THE SEAT BELT MECHANISM THAT NEEDS TO BE REPLACED AND ITS GOING COST ME CLOSE TO 500. IF I DON'T GET THE WORK DONE IN 30 DAYS, MY 190.00 GOES TO WASTE- YEARS AGO, IN MY ACURA MY SEAT BELT BROKE, IT WAS REPLACED AT NO CHARGE DUE TO IT BEING SAFETY EQUIPMENT- I DON'T WANT TO PAY UNTIL IT IS CONFIRMED IT SHOULD BE NO CHARGE. *TR
PURCHASED A 2011 MERCEDES E350 IN 2019, IN MARCH 2020 I FOUND OUT THE FUEL FILTER FLANGE IS CRACKED. FURTHERMORE, LEAKING FUEL SLOWLY CAUSING ME TO BE AFRAID TO DRIVE MY CAR BECAUSE IT CAN CATCH ON FIRE. THEREFORE, A RECALL WAS ISSUED FOR THIS PROBLEM IN 2012, BUT NOW NO MERCEDES DEALERSHIP IS HONORING THIS SITUATION IN MY AREA. *TR
OIL COOLER LEAKING.REPAIRED ON JANUARY 2018 ,VEHICLE HAD 66724 MILES,AT MERCEDES-BENZ OF WEST HOUSTON, EVEN AFTER REPAIR THE VEHICLE STILL HAS OIL COOLER LEAK. TIMING CHAIN RATTLE , INCORRECT SIGNAL FROM CAMSHAFT HALL SENSOR. AD-BLUE TANK WITH HEATING ELEMENT CODE 20B91B. SMELL DIESEL ON VEHICLE. THE VEHICLE HAS NOW JUST 88566 MILES .
CAR RISES TO ONE SIDE, LOWERS TO THE OTHER. CAR PULLS TO THE LOWER SIDE. VEHICLE WAS IN MOTION, LOWERED THE MORE I DRIVE.SLOW AIR LEAK SOUND.
I HAVE RECEIVED NOTICE FOR 2YEARS ABOUT THIS BAG RECALL, BUT EVERY TIME I SPEAK TO SOMEONE AT MERCEDES BENZ SOUTH THEY TELL ME ' THE PART NOT IN YET, THEY WILL CALL ME WHEN IT COMES IN.' I AM DOCUMENTING EVERY CONVERSATION THAT I HAVE WITH MERCEDES-BENZ BECAUSE IF SOMETHING HAPPENED TO ME WHILE DRIVING THAT CAR THEY WILL BE RESPONSIBLE.
I WAS DRIVING HOME FROM WORK AT APPROXIMATELY 1:30 PM ON A CLEAR, SUNNY DAY, ABOUT A MINUTE AWAY FROM MY HOME. THE ROAD CONDITIONS WERE GOOD, AND THERE WAS NO TRAFFIC. I STOPPED AT THE CORNER TO MAKE A LEFT TURN. AS I PROCEEDED TO TURN, THE CAR SUDDENLY ACCELERATED. I IMMEDIATELY APPLIED THE BRAKES, BUT THEY DID NOT ENGAGE. I HAD NO CONTROL OF THE CAR. IT JUMPED THE CURB ( CAUGHT ON PROPERTY OWNER'S CAMERA, GOING AIR BORN) , AS I CONTINUED TO BRAKE AS HARD AS I COULD WITH THE CAR INCREASINGLY ACCELERATING.I CRASHED THROUGH A FENCE AND HIT A POLE WHICH STOPPED THE CAR DEPLOYING BOTH DRIVER SIDE AIRBAGS. THERE WAS SEVERE DAMAGE TO THE FRONT RIGHT SIDE OF THE CAR, AND IT WAS TOTALED. I WAS TAKEN TO THE HOSPITAL VIA AMBULANCE.MY INJURY WAS DIAGNOSED AS ACUTE L1 COMPRESSION FRACTURE ALONG THE SUPERIOR ENDPLATE WITH MILD ANTERIOR WEDGING. I WAS REFERRED TO AN ORTHOPEDIC SPECIALIST AND HAVE NOT RETURNED TO WORK DUE TO PAIN AND ELEVATED BLOOD PRESSURE. TO MAKE MATTERS WORSE, TWO DAYS LATER I WAS ISSUED A WARNING FOR FAILURE TO CONTROL SPEED!@&!
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED MERCEDES-BENZ OF TYSONS CORNER (LOCATED AT 8545 LEESBURG PIKE, VIENNA, VA 22182, 571-322-8695) AND WAS INFORMED THAT THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF NAPERVILLE (1569 W OGDEN AVE, NAPERVILLE, IL 60540, (630) 537-0312) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350C. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). RALLYE MOTORS (1600 NORTHERN BLVD, ROSLYN, NY) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. CONTACT STATED THAT ITS 4 - 5 YEARS THE RECALL AND CONTINUED DRIVING WITH IT SHOULD NOT HAVE BEEN ALOWED *BF *TP
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT AUTOBAHN MOTORS (LOCATED AT 700 ISLAND PKWY, BELMONT, CA 94002, (844) 896-1944) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL, I HAVE A 2011 MB THAT I HAVE RECEIVED A RECALL ON FOR REPLACEMENT. THIS WAS RECEIVED IN FEBRUARY 2019, AND HERE IT IS SEPT 19 AND NOTHING HAS BEEN DONE. I DEPEND ON THIS CAR DAILY FOR BUSINESS AND DRIVING USAGE, BUT RECENTLY READ WHERE A PERSON WAS HURT FROM THIS ISSUE. I HAVE CLIENTS, FAMILY, AND FRIENDS WHO RIDE IN THIS VEHICLE. I HAVE NO REPLACEMENT NOR TIME FRAME OF REPAIR. MY COMPLAINT IS THAT MY VEHICLE HAS BEEN SIDELINED FOR REPAIR AND IT SHOULD BE REPLACED BY MB OR TAKATA. I AM SCREWED AND NO ONE CARES! I HAVE RECALL PAPERWORK FROM MB. THE CAR IS UNSELLABLE, UNTRADEABLE AND UNDRIVEABLE DUE TO SAFETY. WHAT AM I SUPPOSED TO DO? THIS IS UNCONSCIONABLE AND MB SHOULD REPLACE MY VEHICLE AT STICKER PRICE!
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E350C. THE CONTACT BELIEVED FUEL WAS LEAKING FROM THE FUEL TANK. HE STATED THAT HE COULD SMELL A FUEL ODOR BOTH OUTSIDE AND INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE TO MERCEDES-BENZ OF MARIN (540 FRANCISCO BLVD W, SAN RAFAEL, CA 94901, 415-233-6509) TO BE DIAGNOSED, BUT NO DEFECTS WERE FOUND. THE FUEL ODOR CONTINUED AFTER THE INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF NAPERVILLE (1569 W OGDEN AVE, NAPERVILLE, IL 60540) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. AUTOHAUS ON EDENS (1600 W FRONTAGE RD, NORTHBROOK, IL 60062) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL. BOTH AIRBAGS REPLACED JANUARY 2019. TOXIC SMELL IN VEHICLE SINCE REPLACEMENT. NO IMPROVEMENT FROM AIR FRESHENERS, ODOR ABSORBERS, OR WIRING OF VEHICLE. SO FAR NO REMEDY OR EXPLANATION FROM INSTALLING DEALER, BUT WAITING FOR MEETING WITH MERCEDES REPRESENTATIVE AFTER MEMORIAL DAY. WIFE CAN'T DRIVE OR RIDE IN VEHICLE WITHOUT AADVERSE REACTION.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT CALLED THE MERCEDES-BENZ OF TUCSON DEALER (520-886-1311, 6350 E GRANT RD, TUCSON, AZ 85715) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF MARIETTA AT 770-783-5171 (LOCATED AT 810 COBB PKWY SE, MARIETTA, GA 30060) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
MY MERCEDES BENZ 2011 E350 SMELLED LIKE RAW GAS INSIDE THE DRIVERS COMPARTMENT APPARENTLY IT WAS A LEAK FROM THE TOP OF THE GAS TANK, MY DAUGHTERS 2010 C300 ALSO JUST WENT IN FOR THE SAME PROBLEM LEAKING FROM THE GAS TANK AND EVEN SOAKED THE REAR SEAT CUSHION,EVEN THOUGH THEY REPAIRED IT I AM WORRIED THAT IT COULD HAPPEN AGAIN ESPECIALLY IF THE PARTS REPLACED WERE NOT UPDATED, IT SMELLED UP MY GARAGE AND I FEAR IF IT LEAKS AGAIN IT COULD START A FIRE IN MY GARAGE, PLEASE ADVISE. IT APPEARS IT HAPPENS ESPECIALLY WHEN YOU FILL UP THE GAS TANK
2011 MERCEDES BENZ. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD *TR *JS *JS
TAKATA AIRBAG RECALL. RECEIVED A NOTICE FOR THE 2016 RECALL A FEW MONTHS BACK NOTING THE AIRBAGS WERE READY. TOOK THE CAR IN AND THE DEALERSHIP DIDN'T HAVE THEM NOTING THEY WERE ON BACK ORDER. THE DEALER HAD MY CAR FOR NEARLY TWO WEEKS, SO I WROTE OTHER DEALERSHIPS, WHICH NEVER RESPONDED. THIS RECALL IS NOW 3 YEARS OLD AND THERE HAD BEEN NO RESOLUTION AND IS UNEXCEPTABLE.
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAG) SEVERAL MONTHS AGO. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TEMECULA (40910 TEMECULA CENTER DR, TEMECULA, CA 92591) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
THE STEERING WHEEL LOCKS UP WHILE DRIVING SO THAT YOU CAN'T TURN THE WHEEL. THE COLUMN SAYS IT IS IN NEUTRAL BUT YOU STILL CAN'T TURN THE WHEEL. YOU HAVE TO TURN OFF THE CAR AND RESTART IT TO BE ABLE TO TURN THE WHEEL. IT RANDOMLY OCCURS WITHOUT WARNING. IT OCCURS ON CITY STREETS AND ON THE HIGHWAY. IT HAS OCCURRED WHILE DRIVING STRAIGHT. VARIOUS SPEEDS. TOOK IT TO THE MERCEDES DEALER ON FEBRUARY 27, 2019 AND THEY COULD NOT IDENTIFY THE PROBLEM. IT HAS OCCURRED APPROXIMATELY 5 TIMES IN THE PAST 2 MONTHS.
"TAKATA RECALL" MERCEDES-BENZ HAS CONSISTENTLY BEEN PUSHING BACK THE REPAIR DATE FOR MY VEHICLE. THE INITIAL REPAIR DATE WAS AUGUST 2018, WHICH THEN A LETTER RECEIVED NOTING IT WOULD BE REMEDIED IN DECEMBER. WHEN DECEMBER ARRIVED, MY LOCAL DEALER NOTED THAT MY VIN SHOWS THAT THERE IS NO LONGER AN EXPECTED REPAIR DATE. I CONTACTED MERCEDES-BENZ DIRECTLY AND THEY JUST NOTED THAT THERE IS NO REMEDY EXPECTED ANYTIME SOON. THE COMPANY HAS ALSO REFUSED TO PROVIDE A VEHICLE IN THE MEANTIME WHILE A REMEDY IS BEING FOUND. PERSONALLY, THE TAKATA AIRBAG ISSUE IS WORRISOME TO MYSELF AND MY FAMILY AND THE FACT THAT MERCEDES-BENZ DOES NOT FEEL ANY SYMPATHY AND WILL NOT PROVIDE ANOTHER VEHICLE DUE TO THE MAJOR SAFETY CONCERNS IS SIMPLY UNPROFESSIONAL. MANY OTHER AUTOMAKERS IS PROVIDING VEHICLES TO THEIR CLIENTS, AND MERCEDES-BENZ SHOULD BE DOING THE SAME. THEY MUST REALIZE THEY PEOPLE DO TRAVEL TO AREAS THEY DO EXPERIENCE HIGH CORROSION RATES AND THEREFORE, THEY ARE MORE LIKELY TO BE AFFECTED THAN THE AVERAGE VEHICLE. MERCEDES-BENZ SHOULD REALLY RETHINK THEIR STANCE ON THESE RECALLS FOR THEIR CLIENTS.
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E350A. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUN MOTOR CARS., INC (6677 CARLISLE PIKE, MECHANICSBURG, PA 17050, (717) 691-3333) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
2011 MERCEDES BENZ. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST HERR FORD OF ROCHESTER (4545 W RIDGE RD, ROCHESTER, NY 14626, (585) 352-1200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF KANSAS CITY (13851 MADISON AVE, KANSAS CITY, MO 64145, (816) 943-7000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *DT*JB *DT
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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