Page 3 of 8 · complaints 101–150 of 400

2006 Mercedes-Benz E350 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2006 record →

Fuel/Propulsion System
Filed Feb 27, 20171,010,000 milesMA

HEAVY FUEL SMELL INSIDE CAR WHEN PARKED OR WHEN DRIVING, EVEN MORE SO IF INSIDE MY GARAGE. WENT ON LINE, SAW THAT MERCEDES TOLD NHTSA THAT IT WILL EXTEND WARRANTY TO 15 YEARS UNLIMITED MILEAGE, AND THAT THEY WILL COVER FUEL PUMP, FUEL TANK,AND ALL RELATED GASKETS. SMELL IS EVEN WORSE WHEN TANK IS FULL! I REMOVED REAR SEAT AND FOUND GAS SEAPAGE ON TOP OF FUEL PUMP, AND REAR SEAT WAS WET UNDERNEATH WITH GAS. WILL MERCEDES COVER THIS?? WILL THEY GIVE ME A HARD TIME I HAVE LOVED THE CAR BUT THIS IS KIND OF SCARY AS I TAKE MY GRANDDAUGHTER TO SCHOOL EVERY DAY AND DRIVE IT TO WORK. THERE ARE WIRING GOING TO FUEL PUMP AND IM AFRAID THAT IT MIGHT CREATE A SPARK.PLEASE HELP, [XXX], MY EMAIL [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Power Train
Filed Feb 25, 2017CA

THE TRANSMISSION CONDUCTOR PLATE SENSOR IS DEFECTIVE. I WAS STUCK IN EITHER FIRST OR SECOND GEAR. I LEARN THAT IT WAS IN LIMP MODE. THE 722.9 TRANSMISSION CONDUCTOR PLATE SENSOR IS KNOWN TO HAVE THESE ISSUE AS I LEARNED FROM MANY MERCEDES OWNER THAT HAVE THE 7SPEED TRANNY. PLEASE ADVISE ON THIS SUBJECT TO TAKE ACTION ON RECALLING THE SERVICE FOR MY CAR. I HAVE 2006 E350,2014ML550,2007 S550. THESE CARS ALL HAVE THE CODE FOR THE SAME ISSUE. THE CODE IS P0717 AND P0718. THANK YOU FOR TAKING ACTION INTO THIS MATTERS.

Fuel/Propulsion System
Filed Feb 20, 2017FL

STRONG ODOR OF GASOLINE FUEL INSIDE AND OUTSIDE OF MY VEHICLE, PARTICULARLY AFTER REFILLING THE FUEL TANK. THE ODOR SUBSIDED AFTER DRIVING MY CAR FOR SOME DISTANCE THEREBY LOWERING THE FUEL LEVEL IN THE TANK. I TELL MY DAUGHTER TO FILL THE TANK TO ABOUT 3/4 FULL TO AVOID THE ODOR. THE ODOR IS VERY STRONG WHEN WE PARK THE VEHICLE IN OUR GARAGE AND THANKS BE TO GOD THAT WE DON'T SMOKE. WE PARK THE CAR OUTSIDE THE GARAGE WHEN MY DAUGHTER COME HOME. SOMEONE TOLD ME THAT THERE WAS A RECALL ON FUEL FILTER/SENDER, CRACKS IN THE PRESSURIZED OUTLET FITTING OF THE FUEL FILTER/SENDER. WILL YOU PLEASE LET ME KNOW ABOUT THIS SITUATION AS SOON AS YOU CAN.

Fuel/Propulsion System
Filed Feb 12, 2017CA

THERE IS A VERY BAD FUEL SMELL COMING OUT OF THE CAR. INSIDE THE VEHICLE IS NOT SMELLY BUT THE EXTERIOR SMELLS PRETTY BAD. SCARED THAT THESE FUEL VAPORS A HAZARD AND WONDERING IF THERE IS A RECALL ON THAT. CAR IS 2006 MODEL.

EngineFire
Filed Feb 9, 2017CA

I WENT TO A HARDWARE STORE AND PARKED THE CAR IN THE STORE PARKING LOT. ABOUT 10 MINUTES LATER SOMEBODY CAME IN AND ASKED ME IF I WAS DRIVING A SILVER MERCEDES; I TOLD HIM YES AND HE TOLD ME THAT IT WAS ON FIRE. WHEN I GOT OUT OF THE STORE I SAW MY CAR'S ENGINE COMPARTMENT ON FIRE. BY THE TIME THE FIRE DEPARTMENT ARRIVED ON THE SCENE THE WHOLE ENGINE COMPARTMENT HAD BEEN GUTTED AND THE FIRE HAD SPREAD TO ANOTHER CAR WHICH WAS PARKED INFRONT OF MINE.

Power Train
Filed Feb 7, 201773,480 milesTX

AT 73,480 MILES THIS 2006 MERCEDES HAS A FAULTY CONDUCTOR PLATE VALVE THAT NEEDS TO BE REPLACED. THIS FAULTY CONDUCTOR PLATE/SPEED SENSOR CAUSES THE CAR NOT TO SHIFT FROM 1ST TO 2ND GEAR AND INSTEAD SPINS WITHOUT GOING INTO GEAR. THIS VEHICLE HAS BEEN IN MOTION WHILE THIS OCCURS. AT STOP LIGHT, TRIED TO ACCELERATE FORWARD AND COULD NOT. SHUT CAR OFF AND RESTARTED. CARS IN BACK OF ME PROCEEDING = DANGEROUS SITUATION TO BE TURNING OFF IGNITION AND RESTARTING CAR ONLY TO MOVE FORWARD! THERE WERE ALSO PREVIOUS OCCURRENCES OF THE SAME INCIDENT.

Engine
Filed Dec 8, 2016WV

THE ENGINE LIGHT INDICATOR CAME ON AND WAS CHECKED AT THE DEARLERSHIP AND SHOWED TO REPLACE SHAFT. IT SEEMED A LOT OF PROBLEMS WITH SAME INDICATION. COST TO REPAIR WAS QUOTED AT $5,500.

Service Brakes
Filed Dec 1, 2016129,000 milesMD

DRIVING ON I-270 AT 55 MPH SUDDENLY BRAKES STOPPED FUNCTIONING AT ALL, DASHBOARD TURNED RED WITH THE MESSAGE REDUCED BRAKING POWER DEPRESS BRAKE PEDAL FULLY, BUT THERE WAS NO BRAKING POWER AT ALL. ALMOST LOST CONTROL.... SCARED I WAS GOING TO HIT ANOTHER CAR OR INVOLVE IN ACCIDENT... VEHICLE WAS IN MOTION. *TR

Service Brakes
Filed Nov 30, 2016147,000 milesVA

I EXPERIENCED IMMEDIATE BRAKE FAILURE WHILE DRIVING WITH NO ADVANCED WARNING. RECEIVED RED LIGHT WARNING MESSAGING STATING REDUCED BRAKING ABILITY AND TO VISIT WORKSHOP. IMMEDIATELY STEPPED FULLY ON BRAKE PEDAL WITH MINIMAL TO NO RESPONSE. CAR EVENTUALLY SLOWED DOWN TO A STOP. A SIGNIFICANT COLLISION WAS AVOIDED BECAUSE I WAS DRIVING AROUND 15 MPH ON A RESIDENTIAL SIDE-STREET WITH NO OTHER TRAFFIC AT THE TIME. HAD I BEEN TRAVELING ON A MAJOR ROAD AT 35-40MPH WITH MODERATE TRAFFIC I WOULD HAVE BEEN UNABLE TO AVOID A SERIOUS COLLISION. MERCEDES BENZ HAS RECOGNIZED THIS BRAKING ISSUE AND ORDERED AN EXTENDED 10 YEAR WARRANTY WITH UNLIMITED MILES ON THE HYDRAULIC SBC SYSTEM, BUT I WAS TOLD MY 2006 VEHICLE WAS "OUT OF WARRANTY" BY THE DEALERSHIP AND WOULD NEED TO PAY $2275 FOR REPAIRING THE HYDRAULIC SBC. THIS PROBLEM IS AN IMMEDIATE SAFETY CONCERN GIVEN THE ACUTE FAILURE OF THE BRAKING SYSTEM AND THE HIGH LIKELIHOOD OF A SERIOUS ACCIDENT. *TR

Service Brakes
Filed Nov 16, 2016122,449 milesGA

WAS DRIVING THE MERCEDES E350 ON A HILLY ROAD ON NOV 15, 2016 WHEN THE VEHICLE LOST PRETTY MUCH ALL BRAKING CAPABILITY. THE DASH STARTED FLASHING "STOP REDUCED BRAKING POWER. DEPRESS BRAKE PEDAL FULLY" LOOKS LIKE THIS PROBLEM IS CAUSED BY A MANUFACTURING DEFECT ON THE BRAKE PUMP/CONTROLLER. THIS INCIDENT COULD HAVE CAUSES SERIOUS DAMAGE TO THE CAR AND PHYSICAL INJURY IF IT HAD OCCURRED AT HIGHER SPEEDS OR DIFFERENT TERRAIN.

Service Brakes
Filed Nov 16, 2016145,000 milesTX

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. AFTER STARTING THE VEHICLE, A BRAKE VISIT WORKSHOP WARNING INDICATOR ILLUMINATED. THE CONTACT NOTICED THAT THE WARNING INDICATOR CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SENSORTRONIC BRAKE CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V296000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

Fuel/Propulsion System
Filed Nov 15, 2016175,583 milesCA

DUE TO INVESTIGATION EA 13-003 FOR FUEL SYSTEM, WARRANTY HAS BEEN EXTENDED TO 15 YEARS WITH UNLIMITED MILES FOR THE FUEL PUMP ON THIS VEHICLE. THIS WAS PRESUMABLY DONE TO AVOID A RECALL. SOUTH BAY MERCEDES BENZ IS REFUSING TO HONOR THIS WARRANTY THOUGH ALL CRITERIA HAVE BEEN MET.

Fuel/Propulsion System
Filed Sep 5, 2016135,000 milesAZ

I PURCHASED THIS CAR TWO MONTHS AGO FROM AUTO DEALER WHO GAVE ME COPY OF CAR FAX REPORT. NO PROBLEMS WERE INDICATED. AFTER FILLING CAR UP WITH GAS (NOT TOPPING IT OFF) THERE IS AN EXTREMELY STRONG SMELL OF GAS INSIDE AND ESPECIALLY OUTSIDE THE BACK OF THE CAR. THE SMELL GOES AWAY AFTER THE GAS TANK REACHES 3/4 FULL. I RECENTLY FOUND OUT THAT THE PREVIOUS CAR OWNER HAD THE CAR SERVICED AT THE MERCEDEZ BENZ DEALERSHIP 6 MONTHS PRIOR TO MY PURCHASE. THE DEALERSHIP TOLD THE OWNER THAT THE FUEL SYSTEM WAS LEAKING BUT THE PREVIOUS OWNER REFUSED TO HAVE IT REPAIRED. THIS WAS NOT NOTED IN THE CAR FAX REPORT - ONLY THAT THERE WERE NO SERVICE ISSUES. I REQUESTED THAT THE FUEL SYSTEM BE REPAIRED UNDER THE 15 YEAR EXTENDED WARRANTY BUT MERCEDEZ BENZ SAYS THAT THE CAR IS NOT COVERED UNDER THE EXTENSION.

Fuel/Propulsion System
Filed Aug 15, 2016134,000 milesCA

GAS SMELL AFTER FUELING FULL, SMELL DISAPPEARS AFTER DRIVING TO 3/4 GAS LEVEL

Fuel/Propulsion System
Filed Aug 9, 201698,600 milesPA

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. AFTER RETREIVING THE VEHICLE FROM THE DEALER WHERE A RECALL REPAIR WAS PERFORMED, THERE WAS A STRONG ODOR OF FUEL STILL PRESENT IN THE CABIN OF THE VEHICLE. THE DEALER CLAIMED TO HAVE REPLACED THE DEFECTIVE FUEL PUMP AS PART OF THE RECALL. THE FUEL PUMP WAS LEAKING AND CAUSED THE REAR SEAT CUSHION AND THE HEAT PAD TO BECOME FILLED WITH FUEL. THE MANUFACTURER WOULD NOT REPLACE THE CUSHION AND HEAT PAD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE RECALL DETAILS WERE UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 98,600.

Traction Control System
Filed Aug 3, 2016129,000 milesTX

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. WHILE DRIVING APPROXIMATELY 45 TO 50 MPH, THE VEHICLE APPROACHED A RAMP AND APPLIED THE BRAKES. MESSAGES ON THE INSTRUMENT PANEL ILLUMINATED THAT READ "REDUCED BRAKE PRESSURE AND DEPRESS BRAKE FULLY", "TRACTION CONTROL", "ABS", AND "CHECK ENGINE LIGHTS". IN ADDITION, THE STEERING WHEEL LOCKED UP WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS PULLED OVER, TURNED OFF, RESTARTED, AND DRIVEN HOME. THE FAILURE RECURRED. THE VEHICLE WAS DRIVEN TO A MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.

Engine
Filed Jul 21, 201675,000 milesMD

ENGINE JERKS AND SPUTTERS WHILE DRIVING. I APPEARS THAT THE VEHICLE WILL SHUTDOWN IMMEDIATELY. CANNOT DRIVE OVER 25 MPH OR GO UP HILLS.

Air Bags
Filed Jun 29, 2016165,000 milesVA

TAKATA RECALL I WENT OVER A SPEED BUMP AND MY AIR BAGS DEPLOYED ON THE DRIVERS SIDE AND THE REAR PASSENGER (BEHIND THE DRIVER).

Service Brakes
Filed May 18, 2016100,000 milesFL

THE BRAKES ON THIS CAR FAILED WITHOUT WARNING WHILE TRAVELING ON INTERSTATE AT HIGH SPEED. I HAVE CONTACTED MERCEDES AND THEY HAVE AGREED TO PAY THE COST OF THE SPC BRAKE UNIT UNDER WARRANTY; HOWEVER, THE COSTS OF LABOR IS VERY HIGH AND I HAVE TO COVER IT. I AM A RETIRED ELDERLY COMBAT DISABLED WAR VETERAN WITH LIMITED FUNDS AND BELIEVE MERCEDES SHOULD RECALL THESE DANGEROUS VEHICLES AND AND COVER THE ENTIRE COSTS. THE VEHICLE IS CURRENTLY UNDER REPAIR AT FIELDS MERCEDES IN LAKELAND FLORIDA

Engine
Filed May 9, 2016100,000 milesCA

CHECK ENGINE LIGHT GOES ON....CAR VIBRATES (SHAKES!) ...I PULL OVER, STOP THE CAR, TURN OFF THE ENGINE AND THE PROBLEM DOES NOT OCCUR AGAIN ...IN TEN YEARS THIS EPISODE HAS OCCURRED THREE OR FOUR TIMES. I BROUGHT IT IN THE A LOCAL MBZ WARRANTY FACILITY AND THEY COULD NOT FIND ANYTHING WRONG...AND THE PROBLEM DID NOT HAPPEN AGAIN UNTIL 2 WEEKS AGO WHEN I BROUGHT IT TO A DIFFERENT MECHANIC WHO WAS ABLE TO DIAGNOSE THE PROBEM AS THE "INTAKE MANIFOLD ACTUATOR LINKAGE BROKEN" MERCEDES BENZ USA WILL NOT PAY TO REPAIR IT...MY MECHANIC IN SAN DIEGO SAID I WAS THE EIGTH CAR MBZ 2005 TO 2007 THAT HAS HAD THE SAME ISSUE. THE VEHICLE WAS IN MOTION WHEN THE SHAKING OCCURRED. IT HAPPENED BOTH ON HIGHWAY AND STREET ...I WAS NOT TURNING.

Fuel/Propulsion SystemFire1 injured
Filed Apr 13, 201664,746 milesCA

THIS REPORT IS AN ADDITIONAL INSPECTION REPORT FOR ODI NUMBER 10745880 ON 07/28/2015. I ATTACHED A PDF REPORT FOR YOUR FURTHER INVESTIGATION.

Fuel/Propulsion System
Filed Mar 17, 2016120,000 milesGA

THE VEHICLE LEAKS GAS WHEN THE TANK IS FILLED. IT SEEMS TO DRIP INTERNALLY AND CAN BE HEARD AS DROPS. THE ACCUMULATED GAS THEN EVAPORATES AND IT HAS A VERY STRONG SMELL. IN THE GARAGE, THE SMELL IS EXTREMELY STRONG. NO WET AREAS UNDER THE CAR. GAS SEEMS TO COLLECT ON SOME OF THE PLASTIC COVERS UNDER THE VEHICLE AND CLOSE TO THE EXHAUST. APPEARS TO BE MORE PRONOUNCED REAR/DRIVER SIDE. IF THIS GAS GOT IN CONTACT WITH THE EXHAUST IT COULD CASE A SERIOUS AND POSSIBLY FATAL FIRE.

Fuel/Propulsion System
Filed Feb 23, 201639,000 milesCA

THE PASSENGER COMPARTMENT HAS A VERY STRONG SMELL OF GASOLINE TO THE POINT OF FEELING DIZZY IN MY 10 MINUTE COMMUTE TO AND FROM WORK. THIS STARTED A FEW MONTHS AGO AND HAS GOTTEN PROGRESSIVELY WORSE BY THE WEEK. WHAT APPEARS TO BE A GASOLINE LEAK HAS GOTTEN SO BAD THAT NOW EVEN THE OUTSIDE OF THE CAR SMELLS LIKE GASOLINE. I'VE HAD TO RESORT TO DRIVING WITH THE WINDOWS OPEN AND PARKING MY CAR OUTSIDE THE GARAGE FOR FEAR OF EITHER PASSING OUT WHEN DRIVING OR CREATING A FIRE HAZARD IN MY GARAGE.

Fuel/Propulsion System
Filed Feb 6, 201626,000 milesAZ

SMELLS LIKE GAS IN THE INTERIOR OF THE VEHICLE AND STRONGER SMELL IN THE TRUNK. SMELLS MORE WHEN IT'S FULL OF GAS.THERES NO LEAK IN FUEL PUMP SENDING UNITS.

Fuel/Propulsion System
Filed Dec 6, 2015104,000 milesCA

STRONG SMELL OF GAS INSIDE AND OUTSIDE PERIMETER OF THE AUTOMOBILE AFTER A GAS TANK FILL UP. SMELLS GO AWAY AFTER DRIVING 40-50 MILES. I HAVE BEEN REFUELING AT ABOUT 80% CAPACITY TO MITIGATE THE SITUATION.

Service Brakes
Filed Nov 27, 201555,700 milesCA

BRAKE SERVICE WORKSHOP MESSAGE. SBC UNIT FAILING AND LOSS OF BRAKE FUNCTION NOTICEABLE WHEN THE LIGHT IS ON. MESSAGE GOES AWAY BUT COMES BACK ON. CAR HAS 55766 MILES AND IS LESS THAN 10 YEARS OLD.

Fuel/Propulsion System
Filed Nov 27, 2015CA

AFTER FILLING CAR UP WITH GAS (NOT TOPPING IT OFF) THE INSIDE OF THE CAR SMELLS LIKE GAS. THE SMELL GOES AWAY AFTER THE GAS TANK IS 3/4 FULL

Service Brakes
Filed Nov 27, 201555,766 milesCA

THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. MERCEDES BENZ HAS ISSUED A SERVICE BULLETIN S142.46-P-0012A WHICH ADDRESSES THIS ISSUE. MERCEDES STOPPED INSTALLING THIS SYSTEM IN 2006. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED.

Air BagsCrash1 injured
Filed Nov 13, 2015193,000 milesWA

THE DRIVER WAS OPERATING HER 2006 MERCEDES-BENZ E350 ON A COUNTY ROAD IN REDMOND, WASHINGTON. DRIVER WAS INVOLVED IN AN ACCIDENT, IN WHICH SHE REAR-ENDED THE CAR IN FRONT OF HER, CAUSING HER CAR'S DRIVER'S SEAT AIRBAG CONTAINED IN THE STEERING WHEEL TO DEPLOY. WHEN THE AIRBAG DEPLOYED, SOME PORTION OF THE AIR BAG OR ITS COVER (POSSIBLY THE METALLIC MERCEDES- BENZ EMBLEM) SLICED THE DRIVER'S THROAT, SEVERELY LACERATING HER TRACHEA AND NECK TISSUE...UPDATED 12/03/15 *BF *CN

Fuel/Propulsion System
Filed Nov 10, 2015118,000 milesCO

STRONG GAS ODOR COMING FROM INSIDE THE VEHICLE AFTER FILLING UP. DEALERSHIP STATES, NO ACTIVE RECALLS AND ARE UNABLE TO SOURCE THE ODOR.

Air BagsCrash
Filed Nov 6, 201560,000 milesTX

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. WHILE DRIVING 10 MPH, THE CONTACT'S VEHICLE STRUCK A PARKED VEHICLE IN THE REAR. AS A RESULT, ALL THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES SUSTAINED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Service Brakes
Filed Oct 16, 2015147,000 milesSC

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND THE SERVICE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SBC PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V296000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 147,000.

Tires
Filed Oct 14, 2015120,485 milesNC

COMPLAINT CONCERNS THE MICHELIN TIRE NO. 2255516 MXM4 95V THAT BLEW OUT ON THE SIDEWALL WHILE TRAVELING AT A NORMAL RATE OF SPEED OF 45 TO 50 MILES PER HOUR. THE TIRE HAD ONLY BEEN USED FOR 30,634 MILES AND THE BLOW OUT OCCURRED ON A HIGHWAY. THE BLOWOUT OCCURRED AT AN AREA ON THE SIDE OF THE TIRE THAT LOOKED LIKE A SEAM WITH THE THREADS SHOWING. BECAUSE THE TIRE FLATTENED ALMOST IMMEDIATELY, THIS WOULD SEEM TO BE A THREAT TO LIFE IF THE VEHICLE WERE TRAVELING AT A HIGHER RATE OF SPEED. ALSO, THE MICHELIN TIRE IS GIVE A HIGH CONSUMER RATING AND THIS SHOULD--BY ALL REPORTS--NOT BE HAPPENING. THANK YOU FOR YOUR TIMELY RESPONSE. *TR

Air BagsCrash7 injured1 killed
Filed Oct 5, 2015117,000 milesIL

I AM REPORTING A VERY SERIOUS, DISTURBING, SHOCKING AND TRAGIC ACCIDENT ON 9/12/2015 ON RANDALL ROAD IN ELGIN, IL USA AT 2:35 PM JUST AFTER BIG TIMBER ROAD SIGNAL.MY SOUTHBOUND 2006 MERCEDES BENZ E350 CAR WAS HIT BY THE HIGH SPEED OUT OF CONTROL NORTHBOUND 2014 TOYOTA COROLLA, WHICH HAD CROSSED/SWERVED THE CENTER LINE AND RESULTED IN A HEAD ON COLLISION/CRASH.....UPDATED 10-27-15 *BF *JS

Engine
Filed Sep 27, 2015107,000 milesFL

THE ENGINE OF MY CAR STALLED SUDDENLY, BRAKING POWER WAS REDUCED DRAMATICALLY. I WAS ABOUT TO GET INTO A SERIOUS CRASH BUT LIKELY THIS HAPPENED IN A LOCAL STREET AT A TRAFFIC LIGHT WHEN EVERYONE WAS READY TO SLOW DOWN AND STOP. MY DEALER TOLD ME THE ENGINE STALLED DUE TO A BROKEN VACUUM INTAKE MANIFOLD LINKAGE WHICH CONTROLS AIR IN AND OUT IN THE SYSTEM. THE ONLY WAY TO FIX IS TO REPLACE THE ENTIRE MANIFOLD ($2100) AND MERCEDES BENZ DOES NOT OFFER AN EXTENDED WARRANTY ON THIS COMPONENT. I WAS SURPRISED WITH THE QUALITY OF MB ESPECIALLY WHEN I CHECKED THE INTERNET TO FIND OUT HUNDREDS WITH THE SAME INCIDENT AND WITH MANY UNPLEASANT CUSTOMERS. THE BROKEN INTAKE MANIFOLD LINKAGE IS 100% DESIGN ISSUE. MY CAR HAS 107K MILES, I HAD MY EXTENDED WARRANTY UP UNTIL 100K, SO I CAN'T BELIEVE THESE 7K MILES CAUSED THIS LINKAGE TO BE BROKEN. IT IS A DESIGN ISSUE (PROBABLY CHEAP PLASTIC PART THAT AGED OVER TIME). MB HAD SEVERAL EXTENDED WARRANTY ON OTHER MAJOR COMPONENTS SUCH AS: GAS TANK ($2,400) AND SBC PUMP ($2,000) DUE TO FATAL INCIDENTS, SO I AM NOT SURE HOW MANY PEOPLE HAVE TO DIE IN CAR CRASHES BEFORE MB OFFERS THIS EXTENDED WARRANTY. I CAN'T BELIEVE I AM SAYING THIS ABOUT MB QUALITY, BUT JUST GO ONLINE AND YOU WILL FIND OUT MORE AND MORE ABOUT THESE ISSUES. THE PROBLEM WITH THIS COMPONENT IS THE FACT THAT IT IS UNPREDICTABLE BECAUSE IT DEPENDS ON THE POSITION OF THESE FLABS (CLOSED, SEMI OPENED, OPENED POSITION). WHICH MAKES IT SCARY TO DRIVE THE CAR WHEN YOU KNOW THAT THIS MAY HAPP

Unknown or Other
Filed Sep 17, 201555,000 milesAZ

FOR THE PAST FEW YEARS I HAVE NOTICED A STRONG SMELL OF GASOLINE IN THE GARAGE WHEN I FILL-UP MY CAR. I GOT INTO THE PRACTICE OF FILLING-UP ONLY 3/4 OF THE TANK AND THE SMELL OF GAS WAS LESS NOTICEABLE THEN. FOR THE PAST WEEK I HAVE NOTICED THE SMELL OF GAS IS VERY STRONG NO MATTER HOW MUCH GAS IN THE TANK. I AM VERY CONCERNED. THE GASOLINE SMELL GIVES ME A HEADACHE AND I AM SURE IS NOT GOOD FOR MY HEALTH AND COULD LEAD TO A POSSIBLE EXPLOSION. I THINK THE MANUFACTURER SHOULD RECALL AND FIX THIS DEFECT.

Fuel/Propulsion System
Filed Sep 11, 2015179,550 milesAZ

I HAVE BEEN SMELLING GASOLINE FOR MONTHS NOW ON THE EXTERIOR OF MY CAR, ON 9/9/15 I STARTED THE CAR DROVE A SHORT DISTANCE IT DIED IN THE MIDDLE OF THE STREET. I HAD IT TOWED TO MERCEDES WHO SAID I NEEDED A NEW GAS TANK INSTALLED FOR 3600.00. I ASKED ABOUT THE CLASS ACTION REGARDING FUEL TANKS AND THEY TOLD ME IT ONLY APPLIES TO VEHICLES WITH PLASTIC GAS TANKS? I HAVE ALREADY BEEN FORCED TO REPLACE THE TRANSMISSION 6800 AND THE TOP END OF THE ENGINE 4400 AND NOW THIS. MB NEEDS TO PAY FOR THIS REPAIR IN FULL. PLEASE HELP! THANK YOU *TR

Fuel/Propulsion System
Filed Sep 11, 2015145,630 milesCA

FILLED UP GAS TANK MONDAY EVENING AND PARKED IN GARAGE.I WOKE UPTO VERY STRONG SMELL OF GAS-FUMES IN MY GARAGE .TOOK IT TO AUTO REPAIR SHOP I GO TO.WRITTEN DIAGNOSIS GIVEN.TECH FOUND FUEL SENDER ON THE DRIVER SIDE TO BE CRACKED LEAKING FUEL.TECH RECOMMENDED REPLACING FUEL TANK ASSEMBLY.VEHICLE NOT SAFE TO DRIVE.

Fuel/Propulsion System
Filed Aug 16, 2015112,000 milesFL

FOR SEVERAL TIMES NOW I CAN SMELLING A STRONG ODOR OF GASOLINE INSIDE AND OUTSIDE OF THE CAR, EVEN MORE SO AFTER PUMPING GAS ON THE CAR. SOMETIMES I CAN SEE A SMALL LEAK INTO THE PARKING SPACE.

Power Train
Filed Aug 10, 201592,094 milesOH

VEHICLE WENT INTO LOW GEAR UNSUSPECTINGLY, AND STEERING BECAME DIFFICULT VEHICLE WENT INTO LIMP MODE WITHOUT AND WARNING. VEHICLE COULD NOT BE DRIVEN OVER 30MPH VEHICLE WOULD NOT SHIFT BACK INTO HIGHER GEAR. VEHICLE IS PARKED AND VEHICLE IS STILL STRUCK IN LOW GEAR WILL NOT COME OUT OF LOWER GEAR.I NOTICE YOU HAVE A RECALL ITEM LI27-22 COMPONET 103700 POWER TRAIN AUTOMATIC TRANSMISSION TORQUE CONVERTER 6-29-11 NHTSA ITEM 10038976 AND ONE DATED BY NHTSA DATED 7-24-14 COMPONENT 103000POWER TRAIN AUTOMATIC TRANSMISSION ITEM#10056470

Fuel/Propulsion SystemFire
Filed Aug 4, 201564,746 milesCA

THIS IS SECOND REPORT REGARDING TO THE TRACKING NUMBER 10745880. AS W. W. SIMONSON MERCEDES AUTHORIZED REPAIR SHOP SERVICE ADVISOR YAHOUM MOE CALLED ME TO PRESENT A QUOTE FOR REPAIR , I VISITED THE SHOP ON AUGUST 4, 2015. THE RO NUMBER 360666 FOR THE QUOTE AMOUNT IS $8608.50. EVEN IF THE FIRE DAMAGE IS VERY SIGNIFICANT, THE SERVICE ADVISOR DID NOT EXPLAIN ME THE CAUSE REASON OF FIRE AND ABNORMAL DISCONNECTION OF FUEL LINE, WHICH IS LOCATED AT THE DRIVER SIDE AND ISOLATED FROM THE ENGINE, FOR THE LEAKAGE OF GASOLINE TO FIRE.

Unknown or Other
Filed Aug 3, 201575,000 milesCA

VEHICLE OFTEN SMELLS OF GAS FUME. THIS PROBLEM HAS OCCURRED INTERMITTENTLY SINCE I FIRST OWNED THE CAR IN 2012. IT IS VERY SEVERE SOMETIMES . I WAS UNABLE TO DETERMINE THE SOURCE OF THE PROBLEM UNTIL THE FUEL PUMP BEGAN TO MALFUNCTION AND I TOOK THE CAR TO A MECHANIC WHO INFORMED THAT THIS WAS A KNOWN ISSUE WITH THIS PARTICULAR MODEL VEHICLE. UPDATED 09/14/15*LJ *CN

Fuel/Propulsion SystemFire
Filed Aug 3, 201564,746 milesCA

I DROVE ABOUT 15 MILES FROM MY HOME TO MY WORK ON THE INTERSTATE HIGHWAY 10 IN THE WEST OF LOS ANGELES. I WAS GOING TO EXIT FROM THE I-10 TO ALAMEDA EXIT, I SAW WHITE FUME COMING UP FROM THE VENTILATION ON HOOD AND THE GAS SMELL START TO COME INTO INSIDE AND I ROLL DOWN THE WINDOWS WHILE TAKING EXIT AND PARKING TO A SPACE OF TRUCK WASH PLACE AT 1630 MCGARRY ST LOS ANGELES, CA 90021. AS SOON AS I ARRIVE THE TRUCK WASH PLACE, STRONG FLAME AND GAS STARTED FROM THE FRONT OF MY CAR. I ASKED HELP FROM THE TRUCK WASH PEOPLE AND THE CAME WITH WATER HOSE AND FIRE EXTINGUISHER TO CEASE THE FIRE. AFTER STOP THE FIRE I FOUND THE FUEL LINE WAS DISCONNECTED ON THE TOP ABOVE ENGINE AT DRIVER SIDE. THERE WAS NOT TEAR OR WARE AS THE CAR WAS IN THE W I SIMONSON MERCEDES BENZ ON THE DATE OF JUNE 1, 2015, ABOUT TWO MONTHS AGO. THE CAR WAS TOWED BY A FLETBED TO THE W. I. SIMONSON AT 1330 COLORADO AVE, SANTA MONICA, CA 90404 [XXX]. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

Power Train
Filed Jul 30, 201599,700 milesMD

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A ROUTINE INSPECTION. THE MECHANIC DISCOVERED THAT THE CRANKSHAFT POSITION SENSOR WAS FAULTY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE CRANKSHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,700.

Fuel/Propulsion System
Filed Jul 28, 2015156,000 milesFL

CHECK ENGINE LIGHT CAME ON HAD VEHICLE CHECKED THROUGHLY DISCOVERED FUEL SENDING UNIT/TANK PROBLEM.

Fuel/Propulsion System1 injured
Filed Jul 17, 2015115,393 milesGA

I AM A DISABLED VETERAN AND ON APRIL 30, 2015 MY CAR SMELLED LIKE GAS. MERCEDES BENZ USA SAID TO TAKE IT TO NEAREST DEALER ATLANTA CLASSIC CARS IN GWINNETT COUNTY, GA. THE PROBLEM: LEAKING FUEL TANK, IT TOOK 120 DAYS TO REPLACE THE TANK. THE CAR STILL SMELLS LIKE GAS, THE DEALERSHIP RECOMMENDED REPLACE THE SEAT CUSHIONS, AND THE FELT. BOTH ARE WET FROM GAS, AND HAS GAS VAPORS ON IT. THE TECHNICIAN SHOWED ME HOW TO LIFT UP THE SEATS, AND I TOOK PICTURES OF THE WET SEAT CUSHIONS, AND THE WET FELT. THE DEALERSHIP WANTS TO CHARGE ME $565.00. MY COMPLAINT IS THAT I SHOULD NOT HAVE TO PAY FOR A PROBLEM THAT I DID NOT CAUSE; THIS WAS CAUSED BY A LEAKING FUEL TANK. MY THROAT BURNS FROM THE GAS SMELLS, MY EYES WATER, AND I'M GETTING HEADACHES. PART OF MY DISABILITY IS ASTHMA AND THE FUMES IN THIS CAR EXACERBATES THE ASTHMA. I CALLED MERCEDES BENZ USA AND THEY SAID UNFORTUNATELY THEY COVERED JUST THE PART! THIS IS HORRIBLE, AND DANGEROUS TO RIDE AROUND WITH WET SEAT CUSHIONS WITH GAS ON THEM. I CANT BELIEVE MERCEDES IS NOT STANDING BEHIND THEIR PRODUCT. THIS IS A FIRETRAP AND THEY SHOULD BE RESPONSIBLE FOR REPLACING THE SEAT CUSHIONS AND FELT AT NO COST TO ME THE CONSUMER!

Electrical System › Software
Filed Jul 10, 201592,934 milesGA

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SOFTWARE CALIBRATION NUMBER NEEDED TO BE RECODED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,934.

Fuel/Propulsion System
Filed Jun 21, 201565,500 milesCA

AFTER FILLING UP THE CAR WITH GASOLINE, I CAN SMELL THE DISTINCT ODOR OF GASOLINE FROM OUTSIDE THE VEHICLE AROUND THE REAR PASSENGER DOOR AREA (DRIVER'S SIDE). I BELIEVE THAT FUEL IS LEAKING FROM THE FUEL FILTER SENDER UNIT, WHICH IS LOCATED UNDER THE BACKSEAT. A NEW STORY SHOWING THE PROBLEM IS HERE: HTTP://WWW.WSBTV.COM/NEWS/NEWS/LOCAL/MERCEDES-OWNERS-FIND-GASOLINE-POOLING-BACKSEAT/NDBZM/. MERCEDES IS REPLACING THESE COMPONENTS AS DESCRIBED IN NHTSA ACTION NUMBER : EA13003. I WENT TO A MERCEDES DEALERSHIP (DOWNTOWN LOS ANGELES MOTORS) AND SHOWED THE SERVICE CONSULTANT A PRINT OUT OF NHTSA ACTION NUMBER : EA13003. HE EXPLAINED THAT MY VEHICLE IS NOT COVERED BY THIS ACTION NUMBER. I CALLED MERCEDES CORPORATE AND WAS TOLD THAT MY VEHICLE IS NOT COVERED. I BELIEVE THAT MY VEHICLE HAS THE SAME SENDER UNIT THAT IS DESCRIBED IN NHTSA ACTION NUMBER : EA13003, SO I DO NOT UNDERSTAND WHY MERCEDES IS CLAIMING MY VEHICLE IS EXEMPT FROM THIS IMPORTANT SAFETY FIX. I WOULD LIKE MERCEDES TO REPLACE THE SENDER UNIT AND ANY COMPONENTS THAT ARE LEAKING GASOLINE.

Fuel/Propulsion System
Filed Jun 20, 2015110,000 milesCA

THE E350 MERCEDES BENZ HAS A DEFECTED SEAL GASKET ON THE TOP OF THE GAS TANK AND WHEN THE TANK IS FILLED, FUMES AND GAS WILL EXIT THIS OPENING IN THE FUEL TANK. THE FUMES ARE VERY STRONG WHEN PARKED IN THE GARAGE AND MERCEDES BENZ HAS ACKNOWLEDGED THIS DEFECT IN THEIR TANKS AND THE SUIT HAS BEEN SETTLED. THE BENZ DEALERS WILL NOT HONOR THE REPAIRS BECAUSE IT IS NOT VIN SPECIFIC AND STATES THE MY VEHICLE IS NOT COVERED. THE MERCEDES BENZ HAS EXTENDED THE WARRANTY ON THESE VEHICLES FOR THIS PURPOSE AND IT STATES THESE DETAILS IN THEIR LETTER TO ALL BENZ OWNERS. THE LETTER STATES ALL YEARS 2004 TO 2009 E350 VEHICLES BUT DOES NOT GIVE VIN DETAILS. PLEASE ADVISE WHAT MY NEXT STEP WILL BE. THE NHTSA ACTION NUMBER : EA13003 WHICH EXPLAINS IN DETAILS WHAT THIS VEHICLE DEFECT IS AND HOW MERCEDES BENZ WILL REPAIR AS AN EXTENSION OF WARRANTY.

Exterior Lighting › Brake Lights
Filed Jun 17, 2015111,000 milesGA

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT THE TRUNK OF THE VEHICLE FAILED TO OPERATE WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT UNKNOWN ELECTRICAL WIRES IN THE TRUNK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000. THE VIN WAS UNAVAILABLE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2006 Mercedes-Benz E350 → · Every E350 year → · How the figures are calculated →