TL*THE CONTACT OWNS A 2005 MERCEDES BENZ E320. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO DECELERATE AND THE BRAKE SYSTEM FAILURE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THERE WAS REPEATED PRESSURE TO THE BRAKE PEDAL WHICH STOPPED THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE VEHICLE WAS REPAIRED UNDER RECALL 05V133000 (SERVICE BRAKES, HYDRAULIC). THE CURRENT AND FAILURE MILEAGES WERE 90,798. THE CONSUMER STATED THE BRAKE FAILURE OCCURRED AS SHE WAS DRIVING 65 MPH. THE DASH LIGHTS INCLUDING THE BRAKE LIGHT LIT UP ON THE DASHBOARD AND THE VEHICLE BEGAN TO DECELERATE. THE CONSUMER APPLIED REPEATED PRESSURE TO THE BRAKE PEDAL WHICH FINALLY STOPPED THE VEHICLE. SHE HAD THE VEHICLE TOWED TO THE DEALER WHERE IT WAS DETERMINED THE BRAKE SBC SYSTEM NEEDED TO BE REPLACED.
2005 Mercedes Benz E320 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
(THIS IS AN FROM A LETTER I SENT TO MERCEDES BENZ) I HAVE HAD A RECENT EXPERIENCE WITH MY MERCEDES BENZ 2005 E 320 DIESEL THAT I WOULD LIKE TO RELATE. WHILE DRIVING IN CINCINNATI LAST WEEK, I WAS ON A SEMI-RURAL ROAD DOING ABOUT 25-30 MPH AND SUDDENLY GOT A BEEPING AND RED LIGHT FLASHING ALARM ON THE INSTRUMENT PANEL INDICATING THAT MY BRAKES WERE FAILING. LUCKILY I WAS ABLE TO SLOW DOWN AND TURN INTO AN APARTMENT COMPLEX DRIVEWAY AND BRING THE CAR TO A STOP. THE PEDAL WENT ALL THE WAY TO THE FLOOR AND HAD ALMOST NO STOPPING POWER, IF ANY. I TURNED OFF THE IGNITION AND WAITED A FEW MINUTES BEFORE RE-STARTING. THE CAR RE-STARTED BUT WOULD NOT COME OUT OF PARK, SO I COULD NOT MOVE IT OUT OF THE DRIVEWAY TO AN ADJACENT PARKING LOT. THE BRAKE ALARM AND WARNING CONTINUED AFTER RE-STARTING. I CALLED MY MECHANIC IN CINCINNATI (PRECISION MOTORCARS 513-271-5565) AND ARRANGED TO HAVE THE CAR TOWED IN. AFTER ANALYSIS BY THEM, THEY DETERMINED THAT THE SBC HYDRAULIC BRAKING UNIT WAS PROBABLY DEFECTIVE AND WAS A MB WARRANTY ITEM. IN THE MEANTIME, THEY REPLACED MY FRONT BRAKE PADS AND ROTORS. THE CAR WAS THEN TOWED TO MERCEDES BENZ OF CINCINNATI (WHERE I HAD PURCHASED IT IN FEBRUARY 2008). THEY REPLACED THE SBC AND GOT THE BRAKES WORKING CORRECTLY AGAIN, UNDER WARRANTY AND AT NO CHARGE TO ME. THIS EVENT HAS CERTAINLY SHAKEN MY FAITH IN THIS CAR. WHAT KIND OF CAR GIVES YOU A WARNING THAT YOUR BRAKES DON'T WORK, AND THEN YOU FIND THAT THEY DO NOT. IF I HAD BEEN IN A DIFFERENT DRIVING SITUATIO
TL*THE CONTACT OWNS A 2005 MERCEDES BENZ E320 CDI. THE CONTACT STATED THAT WHEN HE ATTEMPTED TO START THE VEHICLE, IT WOULD NOT RESPOND. THE FAILURE OCCURRED SEVERAL TIMES AND THERE WERE NO WARNING LIGHTS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER SEVERAL TIMES AND THE COMPUTER WAS REPROGRAMMED. THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 13,745 AND THE CURRENT MILEAGE WAS 14,027.
MY VEHICLE HAS HAD A SERIOUS STEERING PROBLEM TO THE RIGHT FROM DAY 1 OF DRIVING VEHICLE OFF THE DEALERS LOT. IT HAS BEEN IN THE SERVICE DEPT. FOR 5 TO 6 TIME FOR THE STEERING PROBLEM AND PULLING TO THE RIGHT. THE DEALERSHIP LOCATED ME ANOTHER VEHICLE A MONTH AFTER PURCHASE,. I TEST DROVE THE VEHICLE WITH THE SALESMAN, HE PUT MY NAME IN THE WINDOW OF THE UPGRADED VEHICLE AND THE PICKUP DATE. WHEN I WENT BACK THE NEXT DAY TO PICK UP THE VEHICLE, THE SALESMAN AND SERVICE MANAGER WOULD NOT LET ME HAVE THE UPGRADED VEHICLE AS PROMISED THE DAY BEFORE. TODATE, I AM EXPERIENCING SAME PULLING PROBLEM TO THE RIGHT, AND ON A SUMMARY REPORT GIVEN TO ME BY THE DEALERSHIP, THERE HAS BEEN EXTENSIVE DAMAGE TO THE RIGHT SIDE OF THE VEHICLE IN FEBRUARY 2008 A MONTH BEFORE I PURCHASED THE VEHICLE. I NEED HELP IN INVESTIGATING THIS VEHICLE. *TR
2005 MERCEDES E320 STEERING COLUMN WIRING FAILURE ( 'CLOCK SPRING" & STEERING WIRING MODULE & SRS AIR BAG "FAILURE). PARTIAL REPAIR CORRECTED LOSS OF TURN SIGNALS, HORN AND SPEEDOMETER AT A COST TO ME ( OWNER OF $749.). ONE DAY LATER SRS (AIR BAG FAIL INDICATOR) CAME ON AGAIN. BACK TO DEALER WHO SAID A WIRING HARNESS IN THE STEERING COLUMN IS ALSO BAD & NEEDS TO BE REPLACED AT AN ADDITIONAL FEE OF $516. BUT THAT THEY WOULD DO REPAIR FOR $429. ??? DID NOT AFFECT REPAIR YET. JUST NOTICED DEFECT INVESTIGATION?? WHAT SHOULD I DO ?? (FAILURE LIGHT FOR SRS IS STILL ON ETC.). CAN I RECOVER (PAST $749) AND FUTURE? ($516 / $429) COSTS??? *TR
SRS MALFUNCTION LIGHT GOES ON. *TR
"AIRBAG FAILURE" THE SRS LIGHT CAME ON MY 2005 MERCEDES E320 CDI. I PAID THE DEALER $100+ TO PULL THE CODES AND IT WAS THE AIRBAG CONNECTOR IN THE STEERING COLUMN. SINCE I WORK ON THE CAR MYSELF AND IT WAS JUST OUT OF OUT OF WARRANTY (30,000 MILES BUT 4 YEARS AND A COUPLE OF MONTHS). I BOUGHT ANOTHER CONNECTOR AND REPLACED IT MYSELF. I HAVE A 1992 MERCEDES AND IT HAS GOLD PINS ON THE AIRBAG CIRCUIT WHEREAS THIS 'NEW' CAR HAS GREY 'ZINC' PINS. *TR
FAULTY CAM AND CRANKSHAFT POSITION SENSOR CAUSED ENGINE TO DIE (STALL) IN HEAVY NYC TRAFFIC IN THE CENTER LANE OF US HWY 9. DEALER INDICATED THAT THE CAM POSITION SENSOR 003-153-28-28 AND SENDER UNIT 004-153-69-28 MUST BE REPLACED, INDICATING THE CAUSE AS AN INTERNAL FAULT. DEALER'S SERVICE REP STATED THAT THIS WAS A COMMON PROBLEM. THE FAILURE MODE IS THE SAME AS OCCURRED ON MY E 320 MODEL YEAR 2000. *TR
SRS INDICATOR LAMP ON. THE SRS LIGHT IS ILLUMINATED AND DASH DISPLAY REPORTS COMPLETE FAILURE OF ALL SRS SYSTEMS. ERROR CODE 9103, DEFECTIVE CONNECTOR AND WIRE, AIRBAG LINE TO STEERING COLUMN, CAUSED ENTIRE SRS SHUTDOWN. *TR
MY BRAKE HAS METAL GRINDING NOISE AND NO DASH BOARD WARNING LIGHT SHOWING PROBLEMS. IT HAS SOME DRAGGING WHEN BRAKES. *TR
FROM A STOP THE CAR WOULD NOT ACCELERATE BEYOND AN IDLE, DESPITE DEPRESSING THE ACCELERATOR. IT HAPPENED ONCE ON THE HIGHWAY AFTER A TOLLBOOTH AND ALMOST CAUSED AN ACCIDENT WHILE MERGING. IT ALSO HAPPENED IN THE NEIGHBORHOOD AFTER A STOP SIGN. PROBLEM IS INTERMITTENT. DEALER COULD NOT DUPLICATE PROBLEM AND DID NOT MAKE ANY REPAIRS. *TR
MY MERCEDES E 320 HAD A RECALL BECAUSE OF A DEFECT IN BRAKING IN 2006> I BROUGHT THE CAR IN TO REPAIR AND IT WAS THE SAME.. I BROUGHT IT BACK AND THEY SAY IT IS THE FRONT ROTOR , WHICH IS NOT UNDER WARRANTY. THE CAR HAS 16000 MILES ON A 2005. I DO NOT BELIEVE THE ROTOR COULD HAVE A PROBLEM WITH SUCH LOW MILES . I THINK THEY ARE TRYING TO NOT BE RESPONSIBLE.. THE ROTORS ON A LEASE CAR SHOULD BE WARRANTED...*JB
TRAVELING DOWN STEEP HILL AT 45 MPH. ATTEMPTED TO APPLY BRAKES AS I APPROACHED A STOP SIGN AT BOTTOM OF HILL. BRAKING SYSTEM TOTALLY FAILED AS A WARNING LIGHT READ "BRAKING SYSTEM FAILURE - SERVICE IMMEDIATELY" ATTEMPTED TO APPLY BRAKE MANUALLY BUT DID NOT HAVE TO STRENGTH TO PUSH THE PEDAL HARD ENOUGH TO STOP THE CAR AT THAT SPEED. I MANUALLY DOWNSHIFTED THE CAR AND IT SLOWED TO ABOUT 10 MPH AND I COASTED IT ONTO THE SHOULDER OF THE MAIN ROAD AND WAS THEN ABLE TO STOP THE CAR WITH THE BRAKE PEDAL MANUALLY. AFTER TURNING THE CAR OFF AND RESTARTING, THE BRAKE SYSTEM WORKED AGAIN FOR A FEW MINUTES AND AGAIN FAILED. APPARENTLY A COMPUTER MALFUNCTION. *JB
AT 2 SEPARATE TIMES THE HIGH PRESSURE DIESEL INJECTION SYSTEM FAILED AND DUMPED RAW DIESEL ALL OVER. ON THE LAST EVENT IT SPRAYED AGAINST THE EXHAUST HEADERS AND CREATED A LOT OF SMOKE. *NM
CAR WOULD NOT PROPERLY ACCELERATE FROM REDUCED SPEED. INCIDENT OCCURRED ON THREE OCCASIONS. LAST INCIDENT OCCURRED ON ENTRY TO FLORIDA TURNPIKE. CAR REQUIRED CONSIDERABLY MORE THAN QUARTER OF MILE TO REACH 50 MPH. ALMOST REAR ENDED BY TEN WHEELER THAT COULD NOT MOVE TO PASSING LANE. VERY DANGEROUS SITUATION. DEALER CLAIMED THEY COULD NOT REPRODUCE SITUATION. DEALER FOUND FAULTY GLOW PLUG. DOUBTFUL THAT THIS HAS ANYTHING TO DO WITH PROBLEM. DEALER NOW CHECKING PROBLEM AGAIN. INCIDENT OCCURRED ON THREE OCCASIONS DURING PAST TEN DAYS. ALMOST REAR ENDED BY TEN WHEELER *NM
SRS (PASSIVE RESTRAINT SYSTEM) FAILURE. WARNING LIGHT CAME ON WHILE DRIVING CAR WITH MESSAGE THE SRS HAD MALFUNCTIONED WHICH COULD CAUSE AIRBAGS TO NOT DEPLOY. TOOK CAR TO DEALER WHO VERIFIED COMPLAINT. THIS IS THE THIRD TIME IN SIX MONTHS THAT THE SYSTEM HAS FAILED. DEALER PERFORMED THE EXACT SAME SERVICE AS THEY DID ON THE SECOND FAILURE (6/29/06). THEY REWIRED THE PASSIVE RESTRAINT SYSTEM PER INSTRUCTIONS FROM MERCEDES TECHNICAL ASSISTANCE. *NM
SRS LIGHT ON - MESSAGE ON DASH THAT SRS HAS MALFUNCTIONED. TOOK CAR TO DEALER ON 2/20/06 AND WAS TOLD I COULD WAIT FOR CAR. AS IT TURNED OUT I DID NOT GET MY CAR BACK UNTIL 6PM ON 2/22/06. PER DEALER'S REPAIR INVOICE...CHECK CODES AND EVALUATE. CHECK ACTUAL VALUES AND CHECK DTB. PERFORM REPAIRS, REPLACE WIRING TO STEERING WHEEL CONTROL MODULE. ON 06/29/06 SRS LIGHT ON AGAIN WITH MALFUNCTION MESSAGE. TOOK TO DEALER AND ADVISED SAME PROBLEM AS ON 2/20/06. CAR IS AT DEALER AWAITING REPAIR AND HAS BEEN PROMISED FOR TODAY, 6/30/06. *NM
SEAT BELT CHIME GOING OFF WHEN SEAT NOT OCCUPIED. *JB
DT*: THE CONTACT STATED WHILE DEPRESSING THE ACCELERATOR PEDAL THE VEHICLE WOULD NOT ACCELERATE. THIS HAPPENED INTERMITTENTLY THEREFORE THE VEHICLE WAS MOVED OFF THE ROAD WHERE IT WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE THE PROBLEM. THE FIRST TIME THE INCIDENT HAPPENED, THE DEALER STATED THEY REPLACED A VALVE. UPDATED 07/07/06. *JB
I OWN A 2005 MERCEDES E320 CDI (DIESEL). THE CAR GIVES OFF BLACK SMOKE (INTERMITTENTLY) AND A BLACK TAR LIKE SUBSTANCE (BLACK SOOT) POURS OUT OF MY EXHAUST. I HAVE COMPLAINED TO MERCEDES AND THEY STATE, "THE CAR IS OPERATING WITHIN FACTORY SPECIFICATIONS." THE DEALERSHIP (SKYLAND AUTOMOTIVE, ASHEVILLE, NC) STATES THAT IT IS DUE TO POOR QUALITY DIESEL FUEL. I HAVE CONSIDERED LEGAL ACTION UNDER THE "NC LEMON LAW", BUT WOULD RATHER JUST HAVE THE PROBLEM SOLVED OR A RETURN OF THE PURCHASE PRICE OF THE VEHICLE. *JB
ELECTRICAL PROBLEMS OUT OF SERVICE 18 DAYS, SRS/AIRBAG FAILURES OUT OF SERVICE 18 DAYS, AC/DEFROST BLOWER MOTOR FAILURES OUT OF SERVICE 12 DAYS, BRAKES OUT OF SERVICE 9 DAYS, TRANSMISSION (IDLE SURGE/UP SHIFTING/STALLING) OUT OF SERVICE 10 DAYS, FRONT END/TIRES OUT OF SERVICE 10 DAYS. DURING THE LEMON LAW FINAL REPAIR ATTEMPT, THE DEALER WROTE ON WORK ORDER THAT THEY HAD INSTALLED NEW BRAKES BECAUSE THEY FOUND "AFTER MARKET BRAKES" ON CAR. THE ONLY PLACE THE CAR HAS EVER BEEN SERVICED WAS THE DEALERSHIP WHERE WE PURCHASED IT. WE ASKED THE SERVICE ADVISOR AND ASSISTANT SERVICE MANAGER (FIRST THEY SAID THE BRAKES WERE THROWN OUT AND THEN THEY SAID THE PARTS WERE SHIPPED TO MB) AND WROTE TWO CERTIFIED LETTERS TO MERCEDES BENZ FOR THE REMOVED PARTS SO WE COULD TRACK THE SERIAL NUMBERS. WE WERE IGNORED. THE REGIONAL REPRESENTATIVE WHO INITIATED THE "BRAKE REPLACEMENT" WAS CONVENIENTLY "PROMOTED OUT OF THE AREA" JUST BEFORE THE LEMON LAW HEARING SO HE COULD NOT BE QUESTIONED. WE HAD BEEN COMPLAINING ABOUT THE BRAKES, ESPECIALLY THE STOPPING DISTANCE, FROM THE BEGINNING AND THEY KEPT SAYING NO PROBLEM FOUND. THE DEALER WOULD NOT DOCUMENT IT ON THE WORK ORDERS. *JB
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH THE ABS INDICATOR LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE LOST ALL BRAKING ABILITY. THE VEHICLE WAS PULLED OFF THE ROAD WITHOUT INCIDENT USING THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO THE DEALERSHIP FOR INSPECTION. THE SBC PUMP WAS REPLACED. AFTER A SHORT PERIOD OF TIME THE ABS INDICATOR LIGHT ILLUMINATED AGAIN HOWEVER; THE BRAKES DID NOT FAIL. THE VEHICLE WAS TAKEN TO THE DEALER; THE PROBLEM COULD NOT BE DUPLICATED. NOW FOR THE THIRD TIME WHILE DRIVING 10 TO 15 MPH THE ABS INDICATOR LIGHT ILLUMINATED CONTINUOUSLY AND THE VEHICLE LOST ALL BRAKING ABILITY. THE VEHICLE WAS DRIVEN TO THE DEALER AND THE SBC PUMP WAS REPLACED FOR THE SECOND TIME.
DT: THE CONTACT STATED THE PASSENGER'S AIR BAG SENSOR WAS NOT WORKING PROPERLY. WHEN AN ADULT PASSENGER WAS SITTING IN THE SEAT THE LIGHT ILLUMINATED, INDICATING THE AIR BAG WAS NOT FUNCTIONING. WHEN A CHILD OR A PERSON UNDER THE WEIGHT GUIDELINES SAT IN THE PASSENGER'S SEAT THE AIR BAG WOULD NOT BE ACTIVATED. THE LIGHT CAME ON/OFF RANDOMLY, MAKING IT DIFFICULT TO DETERMINE IF THE AIR BAG WAS FUNCTIONING WHEN NECESSARY. THE DEALER ATTEMPTED TO CORRECT THE PROBLEM FOUR TIMES, AND HAVE BEEN UNSUCCESSFUL. THE DEALER PLANNED TO CONTACT THE MANUFACTURER FOR ASSISTANCE IN DETERMINING THE CAUSE OF THE PROBLEM. *AK
BRAKES GRIND WHEN PUT IN DRIVE, PARK AND AT STOP LIGHTS. SEAT BELT INDICATOR HAD TO BE FIXED AFTER 5 TIMES AT THE SHOP, BRAKES WERE IDENTIFIED WITH A PROBLEM BY MBZ AFTER 6 VISITS TO THE SHOP (FLETCHER JONES MBZ LAS VEGAS), TECH STATED ON THE INVOICE HE IDENTIFIED THE PROBLEM AND ORDERED THE PARTS. WHEN I TOOK THE CAR BACK IN TO GET THE PARTS, THE SERVICE MANAGER STATED THERE WAS A MISTAKE AND THERE WAS NOTHING WRONG WITH THE BRAKES AND MBZ WOULD NOT FIX THE PROBLEM. CURRENTLY NONE OF THE SEAT BELTS WORK (WHEN SLAMMING ON THE BRAKES THEY DO NOT LOCK). CONTROL PANEL READS "SRS MALFUNCTION DRIVE TO SHOP", "AIRBAGS OFF", "CHECK ENGINE". FLETCHER JONES MBZ LAS VEGAS REFUSES TO COMPLY WITH THE LEMON LAW, REPAIR FOR ONE MALFUNCTION MORE THAN 3 TIMES, OUT OF SERVICE (IN THE SHOP) FOR MORE THAN 30 DAYS IN ONE CALENDAR YEAR. *NM
I RECENTLY PURCHASED A NEW MERCEDES WITH A GPS. IN MY OPINION, THE DEVICE IS A SERIOUS SAFETY HAZARD AND WILL CAUSE COUNTLESS ACCIDENTS IN ITS PRESENT STATE. FOR EXAMPLE, WHEN I WAS AT THE ZOO ON CONN. AVE. IN D.C. AND PROGRAMMED THE DEVICE TO GET TO REAGAN NATIONAL, IT INSISTED ON TAKING CONN. AVE. DOWNTOWN AND CUTTING ACROSS TO 14TH ST. I ELECTED TO TAKE ROCK CREEK PARKWAY TO THE MEMORIAL BRIDGE AND THEN DOWN RT. 110. WITHIN A QUARTER OF A MILE AFTER ENTERING ROCK CREEK, THE DEVICE WAS TELLING ME TO MAKE A LEFT. ABSENT AN ATV, THIS ILLEGAL TURN COULD NOT BE PERFORMED. ADDITIONALLY, WHERE IT WANTED ME TO GO WAS AN ON-RAMP (WITH A DO NOT ENTER SIGN) FOR TRAFFIC TRAVELING IN THE OPPOSITE DIRECTION. A LITTLE LATER IT SUGGESTED A RIGHT TURN INTO A STEEP EMBANKMENT. FINALLY, AS I WAS PASSING THE KENNEDY CENTER IT SUGGESTED A LEFT TURN INTO IT. ONLY WHEN I REACHED THE MEMORIAL BRIDGE DID IT DECIDE TO RECALCULATE THE ROUTE. THE PROBLEM, AS I SEE IT, IS THAT A FAIR PERCENTAGE OF DRIVERS WILL BLINDLY FOLLOW THE VERBAL INSTRUCTIONS WITH SERIOUS CONSEQUENCES. INCIDENTALLY, TALKING WITH THE SALESMAN ABOUT THIS PROBLEM, HE TOLD ME THAT THEY ALL READY HAD A WOMAN DRIVE INTO A LAKE. MY VERBALIZATION OF THIS PROBLEM IS TOTALLY INADEQUATE THEREFORE I INVITE ONE OR MORE OF YOUR STAFFERS IN D.C. FOR A TEST RIDE. *JB
DT: SIDE AIRBAG DEPLOYMENT: CONTACT STATES WHILE DRIVING VEHICLE HE RAN OVER A PIECE OF RUBBER IN THE ROAD, ALL THREE SIDE AIR BAGS DEPLOYED. THE SERVICE DEALER STATES THE PASSENGERS IN THE REAR OF THE CAR WERE JOLTED BECAUSE OF HITTING THE RUBBER IN THE ROAD. CONTACT STATES WHILE DECELERATING THE TRANSMISSION DOWN SHIFTS, THE BRAKE SYSTEM SLOWS DOWN TOO MUCH AND VEHICLE LURCHES FORWARD. IN STOP AND GO TRAFFIC HAS NO BRAKE CONTROL.*AK
THE CONSUMER WAS INVOLVED IN AN ACCIDENT IN HER 2005 MERCEDES E320 WHICH DAMAGED THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE FRONT DRIVER'S SIDE AIR BAG DID NOT DEPLOY. *NM A SPECIAL EXAMINED THE VEHICLE AND DETERMINED THAT THE AIR BAGS PERFORMED AS THE SHOULD BECAUSE THE COLLISION WAS A LATERAL IMPACT. *NM
THE CONSUMER WAS INVOLVED IN A COLLISION. WHEN THE CONSUMER MADE A LEFT TURN ANOTHER VEHICLE RAN A RED LIGHT AND HIT THE DRIVERS SIDE OF THE CONSUMERS VEHICLE. THE SIDE AIRBAG DID NOT DEPLOY. *JB
THERE WAS A REFLECTOR OF THE WINDOW ON THE DRIVER SIDE THAT REFLECTED IN THE SIDE MIRROR. WHEN THE CONSUMER ROLLED THE WINDOW DOWN THE REFLECTION WAS GONE. THE REFLECTION OF THE DASHBOARD WAS ALSO SEEN IN THE WINDOW. *JB *SC
THE VEHICLE SMELLED LIKE SOMETHING WAS BURNING AND THE STEERING WHEEL SQUEAKED. THE DEALER WAS UNABLE TO FIND ANY DEFECTS AFTER SERVICING THE VEHICLE. *JB
SRS (PASSIVE RESTRAINT SYSTEM FAILURE) WARNING LAMP CAME ON WHILE DRIVING THE VEHICLE. THE VEHICLE (2005 MERCEDES BENZ C230 SPORT SEDAN) WAS TAKEN TO THE DEALER AS DIRECTED BY THE OWNER'S MANUAL. VEHICLE HAS BEEN AT THE DEALER FOR REPAIRS SINCE 7/26/04. ON 8/17/04 THE VEHICLE WAS STILL NOT REPAIRED. THE SERVICE MANAGER TOLD ME THAT THERE ARE OVER TWENTY (20) VEHICLES WITH THE SAME FAILURE AWAITING PARTS. SERVICE MANAGER TOLD ME THAT THE CAR IS UNSAFE TO DRIVE UNTIL REPAIRED AND WOULD NOT LET ME TAKE THE CAR FROM THE REPAIR FACILITY. *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2005 Mercedes Benz E320 → · Every E320 year → · How the figures are calculated →