THERE IS A VERY STRONG SMELL OF GASOLINE FUMES EMANATING FROM THE AUTOMOBILE, ESPECIALLY OUTSIDE THE AUTO IT SEEMS FROM AROUND THE DRIVER'S SIDE AND REAR OF THE CAR. IT IS THERE ESPECIALLY AFTER FILLING THE GAS TANK BUT CONTINUES EVEN AFTERWARDS. THE ODOR IS VERY STRONG AND THERE IS OBVIOUSLY A PROBLEM. *TR
2004 Mercedes Benz E320 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
I LEFT MY HOME IN CINCINNATI, OH AT 8:25, WITH A 1/2 TANK OF GAS, DROVE ~ 3 MILES TO HWY126 AND MERGED TO 75S. I MOVED FROM THE RIGHT TO THE MIDDLE TO THE LEFT LANE. AFTER BEING AT 50 MPH ~ 2 MINUTES ON THE LEFT LANE, THE CAR SUDDENLY STOPPED. THE DASHBOARD WAS ALL LIT UP WITH WARNING SIGNS, CHECK ENGINE, BRAKES AND OIL. I PUT MY HAZARD LIGHT ON, PUT THE CAR IN PARK, TURNED THE KEY OFF, AND THEN BACK ON. THE SAME WARNING SIGNS CAME ON AND THE CAR DID NOT START. I CALLED MERCEDES ASSISTANCE WHO ADVISED TO CALL 911 AND THAT A TOW TRUCK WILL ARRIVE IN 1 HOUR. I CALLED 911 AND SURPRISINGLY GOT A VOICE MESSAGE THAT ALL OPERATORS ARE BUSY! A MINUTE LATER AN OPERATOR CAME ON THE LINE, SHE ASKED WHERE I WAS AND I TOLD HER THAT I WAS ON THE LEFT (HIGH SPEED LANE). SHE ASKED ME IF I WAS IN A BLACK MERCEDES. SHE INDICATED THAT A DISPATCHER IS ON THE WAY. AT 8:51 I CALLED AAA TO GET A TOWTRUCK EARLIER. THEY SAID THEY WILL COME IN 45 MIN. A CAR ASSISTANCE VAN CAME AND EVENTUALLY THE POLICE CAR. THEY STOPPED BEHIND MY CAR, AND TRIED TO TURN THE CAR ON AND WERE UNABLE TO, THEY ASKED ME TO PUT IT IN NEUTRAL BUT THE GEAR WOULD NOT MOVE. THE POLICEMAN STOPPED THE TRAFFIC ON THE HIGHWAY, ASKED ME TO STEP OUT OF THE CAR WHILE HE MANAGED TO PUT THE GEAR ON NEUTRAL AND ASKED ME TO SIT BACK IN THE CAR AND STEER. THEY MANUALLY PUSHED THE CAR TO THE RIGHT SHOULDER BUT I WAS NOT ABLE TO STEER AS THE POWER STEERING WAS NOT WORKING. AT 9:18 THE AAA TRUCK CAME AND TOWED THE CAR TO THE MERCEDES DEALERSHIP
TL* THE CONTACT OWNS A 2004 MERCEDES E-320. THE CONTACT STATED THAT HE WAS EXPERIENCED A STRONG ODOR OF GASOLINE AFTER REFUELING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 92,000. UPDATED 07/15/14 MA
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT FUEL WAS POOLING ON THE FLOOR BOARD OF THE REAR SEAT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SENDING UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 56,000.
UPON ENTERING MY CLOSED GARAGE IN THE EARLY MORNING, I NOTICED A VERY STRONG GASOLINE SMELL. I TOOK THE CAR TO MY MERCEDES REPAIR SHOP (NOT A DEALER) WHO INFORMED ME THAT THERE WAS A LEAK IN THE FUEL SENDING UNIT AND THAT THIS WAS A DEVELOPING PROBLEM WITH E CLASS CARS. HE SAID THERE WERE CLASS ACTION SUITS AGAINST MERCEDES FOR THIS PROBLEM. HE SAID MERCEDES WOULD NOT ADMIT IT WAS A SAFETY PROBLEM. WELL, IT SEEMS LIKE A SAFELY PROBLEM TO ME! I CERTAINLY HOPE MY GOVERNMENT'S NTSB IS LOOKING INTO THIS. ARE WE WAITING FOR PEOPLE TO BE SEVERELY BURNED OR KILLED DUE TO THIS PROBLEM? *TR
STRONG SMELL OF GASOLINE PRESENT AFTER FILL UPS AND WHEN CAR IS STATIONARY. WITH FUMES PRESENT IN THE CABIN, THE RISK OF FIRE IS SEVERE. MERCEDES IS AWARE OF THIS PROBLEM, AS IS THE NHTSA, SO PLEASE DO SOMETHING ABOUT IT!..UPDATED 07/23/14 *BF
I HAVE A FUEL UNDERCARRIAGE LEAK FROM THE REAR PASSENGER LEFT SIDE WITH A STRONG GAS SMELL WITHIN THE CABIN OF MY CAR- THIS PROBLEM HAS BEEN REFERENCED MANY TIMES IN THE MB FORUMS AND SEEMS TO BE A NATIONAL PROBLEM. I WOULD APPRECIATE A THROUGH INVESTIGATION REGARDING THIS ISSUE BEFORE A FATALITY ENSUES BECAUSE OF A FAULTY PLASTIC PIECE DESIGNED BY MB. THIS PROBLEM OCCURS WHEN THE TANK IS FILLED WITH GAS, BUT OVER FILLED. I IMPLORE TO DO THE RIGHT THING AN IMPLEMENTING A RECALL FOR CORRECTIVE ACTIONS.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
DRIVING ON THE FREEWAY, 61 MPH, START RAINING HARD, POURING, CAR SLIPPED, TURNED AND HIT THE WALL ON THE SIDE OF THE FREEWAY HEADS ON STRAIGHT. GOT HIT BY ANOTHER CAR ON THE SIDE, AFTER COUPLE OF TURNS, IT STOPPED ON THE MIDDLE OF THE FREEWAY. COUPLE OF SIDE AIR BAGS DEPLOYED, THE MOST IMPORTANT ONES, THE FRONT AIR BAGS, DRIVER AND PASSENGER SIDE DID NOT DEPLOYED. *TR
FUEL LEAKING FROM TOP OF FUEL TANK. TANK WAS CRACKED AND HAD TO BE REPLACED. *TR
WHILE DRIVING I STARTED SMELLING GAS, ESPECIALLY WHEN I WOULD HAVE JUST FILLED THE TANK. THIS SMELL WENT ON FOR YEARS, IT GOT ODOR GOT STRONGER AND STRONGER SO FINALLY I WENT AND GOT IT DIAGNOSED AND MY MECHANIC SAID THAT I NEED REPLACE MY FUEL PUMP AND SHOWED ME THE GASOLINE UNDER THE REAR SEAT (REAR DRIVER'S SIDE) THE AMOUNT OF GAS WAS SO GREAT THAT I CALLED AND ASKED MY REP AT MERCEDES IF THERE WAS INDEED A RECALL ON THE PART AND I ALSO TOLD HIM THAT MY MECHANIC SAID THAT THERE SHOULD HAVE BEEN A RECALL ON IT , AND STILL HE SAID NO. SO I REPLACED THE PART ON MY OWN. NOW I AM SMELLING THE FUMES AGAIN, I TAKE IT THAT IT IS COMING FROM THE OTHER SIDE. I HAVE TO RIDE WITH MY WINDOWS DOWN AND/OR SUNROOF OPEN TO KEEP FROM GETTING THE HEAD-ACHES AGAIN. THIS HAVE BEEN ONGOING FOR YEARS NOW . I PURCHASED THE CAR IN JAN. 2008. *TR
AFTER FILLING UP THE FUEL TANK TO FULL, I NOTICED A VERY STRONG FUEL ODOR INSIDE AND OUTSIDE OF THE CAR. DOES NOT MAKE ANY DIFFERENCE WHETHER THE CAR IS MOVING OR PARKED. THE PURGE VALVE FILTER WAS REPLACED BUT THE PROBLEM REMAINS. I USE THIS VEHICLE TO TRANSPORT MY NEWBORN SON DAILY. HIS CAR SEAT IS ON THE RIGHT REAR OF THE PASSENGER COMPARTMENT, DIRECTLY NEXT TO THE FUEL FILLER AREA. *TR
VEHICLE HAS STRONG GASOLINE ODOR IN THE PASSENGER CABIN. APPEARS TO BE SIMILAR TO OTHER COMPLAINT REPORTS FOR SAME VEHICLE TYPE (E TYPE). NO GAS LEAKING BELOW VEHICLE. CONCERNED THAT FIRE MIGHT RESULT FROM SPARK IN THE CABIN OR NEAR THE CAR. SHOULDN'T THIS BE A RECALL ISSUE FOR PUBLIC SAFETY? *TR
AT EVERY REFUEL, I WOULD SMELL THE GAS FUMES IN THE CABIN OF THE CAR AND OUTSIDE OF THE CAR. THE SMELLS WERE STRONGEST IN THE BACK SEAT OF THE CAR. *TR
FILLED UP THE VEHICLE AND DROVE IT APPROXIMATELY THREE MILES TO MY HOME, PARKED VEHICLE IN THE GARAGE. LATER THAT EVENING I NOTICED A VERY STRONG FUEL ODOR IN THE GARAGE. DID SOME RESEARCH ON A COUPLE MERCEDES OWNERS ONLINE FORUMS THAT INDICATE THAT FUEL LEAKAGE IS A COMMON ISSUE WITH MY 2003-2009 E SERIES MODELS. REMOVED THE VEHICLE REAR SEAT (FUEL TANK IS LOCATED UNDER SEAT) AND THE SCREWED-DOWN INSPECTION SEAL TO VIEW THE FUEL SENDING UNIT. OBSERVED A SIGNIFICANT QUANTITY OF FUEL PUDDLED ON THE TOP OF THE FUEL SENDING UNIT. SEE PHOTO AT: HTTP://SCREENCAST.COM/T/AUFW5K7LQZ CLEARLY THERE IS A FUEL LEAK AND FROM MY RESEARCH THIS IS A COMMON ISSUE WITH THE 2003-2009 MERCEDES E SERIES MODELS. FROM WHAT I'VE SEEN, MERCEDES DEALERS WILL NOT REPAIR THIS ISSUE UNDER WARRANTY OR RECALL AND TYPICALLY CHARGE $1500-2500 FOR REPAIRS. HUNDREDS OF MERCEDES OWNER HAVE DOCUMENTED THIS ISSUE ON FORUMS AT MBWORLD.ORG AND BENZWORLD.COM 1. MBWORLD.ORG - HTTP://MBWORLD.ORG/FORUMS/W211-AMG/363759-URGENT-NOTICE-03-06-E55S-WERE-INVOLVED-FUEL-SENDER-RECALL-BOMBS.HTML 2. BENZWORLD.COM - HTTP://WWW.BENZWORLD.ORG/FORUMS/W211-E-CLASS/1602584-GAS-SMELL-AFTER-FILLING-UP-TANK.HTML THERE ARE MANY MORE THREADS LIKE THESE AND A CLASS ACTION LAWSUIT WAS FILED AS WELL. HTTP://WWW.MERCEDESFUELTANKCLASSACTION.COM. *TR
TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E320. THE CONTACT STATED THAT A GASOLINE ODOR WAS SMELLED AROUND THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
ON OPENING THE DRIVER'S DOOR FROM THE INSIDE, THE DRIVER SUFFERED A DEEP LACERATION OF THE MIDDLE FINGER AS A RESULT OF SHARP EDGES OF THE CHIPPING METAL COAT OF THE DOOR HANDLE. UPON FURTHER INSPECTION, IT APPEARS THAT THE PLATING OF THE INNER EDGE OF THE HANDLE IS DELAMINATING FROM THE PLASTIC STRUCTURE, LEAVING PROTRUDING, SHARP EDGES ON THE VERY PART OF THE HANDLE USED TO OPEN THE DOOR. THIS MAY ALSO BE A POTENTIAL SITE OF BACTERIAL INFECTIONS. *TR
INSIDE OF MY VEHICLE BEGAN SMELLING STRONG GASOLINE ODOR PRESENTING A FIRE HAZARD. I FOUND SEVERE LEAKING AT SEAM AT TOP OF GAS TANK UNDER REAR SEAT OF MY VEHICLE & WAS REQUIRED TO REPLACE GAS TANK ASSEMBLY, FUEL PUMP SENSOR, FUEL PUMP & SEALS AT COST OF $2,014.00. I WAS TOLD THAT A CLASS ACTION SUIT AGAINST MERCEDES BENZ INVOLVING YEAR 2003 & LATER 320E AUTOS FOR THIS ISSUE WAS IN PROGRESS IN ATLANTA, GA. HOWEVER FLORIDA CARS (OWNERS) WERE EXCLUDED ON A TECHNICALITY!!. THIS DANGER EXISTS ON ALL CARS, WHEREVER LOCATED AND SHOULD BE IMMEDIATELY CORRECTED BY MERCEDES. THE DANGER OF EXPLOSION AND DEATH IS IMMINENT IN ANY OF THESE AUTOS. MERCEDES IS AND HAS BEEN AWARE OF THIS PROBLEM FOR QUITE SOME TIME AS WAS BROUGHT OUT IN THE CLASS ACTION SUIT AND UNDER OUR TRANSPORTATION SAFETY RULES SHOULD HAVE RECALLED THE AUTOS YEARS AGO. THIS IS A NATIONAL PROBLEM, AND FLORIDA AUTO OWNERS SHOULD BE PROPERLY COMPENSATED FOR THEIR LOSS AS SHOULD BE ANY OTHER OWNERS WHERE EVER LOCATED. YOUR ADVISE AND ASSISTANCE IN THIS MATTER WILL BE GREATLY APPRECIATED.. *TR
AFTER I FILLED FULL TANK ON MY CAR, I NOTICED AFTER SEVERAL HOURS, THERE WAS GAS LEAKING BELOW THE REAR PASSENGER'S SEAT. THERE WERE A LOTS OF FUEL THAT WERE SPILLED, AND MY WHOLE GARAGE SMELLED STRONG ODOR OF GASOLINE. *TR
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT A STRONG GASOLINE FUEL ODOR EMITTED IN THE REAR SEATING AREA OF THE VEHICLE. THE CONTACT PERFORMED AN INSPECTION AND FOUND THAT THE PLASTIC CASTING OF THE FUEL PUMP INJECTOR VALVE TOP WAS FRACTURED AND CAUSED GASOLINE TO LEAK AND PENETRATE THE CABIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 69,000.
TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E320. THE CONTACT STATED THAT A GASOLINE FUEL SMELL WAS IN THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE FUEL TANK HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
FILLED UP MY CAR WITH GAS. CAME HOME, PARKED IT IN THE GARAGE. NEXT MORNING NOTICED A VERY STRONG FUEL ORDER IN GARAGE. TOOK IT TO MECHANIC AND SAID THE FUEL TANK WAS CRACKED AND LEAKING GAS VAPORS. SCARED ME AS MY NATURAL GAS WATER HEATER IS IN THE GARAGE AS WELL. *TR
CONSTANT STRONG ODOR OF GASOLINE. OUTSIDE THE CAR AND INSIDE THE CAR COMING FROM THE BACK SEAT. *TR
I OWN A 2004 E320 WITH ONLY 44,652 MILES. AFTER EVERY FILL UP STRONG ORDER OF GAS FROM LEFT SIDE NEAR BACK SEAT AREA ALSO CHECK ENGINE LIGHT WILL ALWAYS COMES ON. I TOOK CAR TO A MB MECHANIC TRAINED BY MB HE REMOVED THE REAR SEAT AND LEFT FUEL SENDING UNIT COVER , FOUND A HUGE PUDDLE OF GAS ON AND ROUND GAS TANK PUMP AREA. I WAS TOLD THE PUMP SEAL WAS NO GOOD, I HAD THE PUMP AND SEAL REPLACED, FILLED TANK AGAIN WITH THE SAME RESULT. FINALLY, LAST FRIDAY, WITH THE SEAT AND SENDING UNIT COVER OFF WE FILLED THE TANK AND DROVE THE TWO MILES BACK TO THE MECHANIC SHOP, WHEN WE ARRIVED THE WHOLE AREA AROUND THE PUMP WAS FULL OF FUEL, UPON INSPECTION ONE COULD SEE THE FUEL RUNNING FROM THE TOP OF THE FUEL TANK AND PUDDLE AROUND BASE OF THE FUEL PUMP. WE VIDEO THE FUEL RUNNING FROM TOP OF THE FUEL TANK. CONTACTED LOCAL MB DEALER WHERE I PURCHASED THE VEHICLE BUT WAS TOLD THERE IS NO WARRANTY ON VEHICLE. THE DEALER WILL INSPECT AND REPAIR THE VEHICLE BUT THE EXPENSE WILL BE ON ME. I DON'T ALLOW ANYONE IN MY FAMILY TO DRIVE THIS CAR BECAUSE OF THIS PROBLEM. THIS IS VERY DANGEROUS SITUATION THAT NEEDS TO BE ADDRESS. *TR
2004 MERCEDES BENZ E320. CONSUMER WRITES IN REGARDS TO SEAT HEATER MALFUNCTION. *SMD THE CONSUMER STATED SHE TURNED ON THE SEAT HEATER. MINUTES LATER, SHE BEGAN TO FEEL HEAT UNDER HER LEFT THIGH AND A BURNING SMELL, SO SHE REACHED DOWN TO TOUCH THE SEAT, AND QUICKLY DREW HER HAND BACK AS SHE BURNED THE EDGE OF HER FINGERS. SHE IMMEDIATELY TURNED OFF THE SEAT HEATER AS THAT WAS THE ONLY THING SHE COULD THINK OF, THAT MIGHT HAVE CAUSED THE EXTREME HEAT. SHE PULLED OFF THE ROAD AND JUMPED OUT OF THE VEHICLE. BY THEN, THERE WAS A FINGER SIZE HOLE IN THE LEFT SIDE OF THE LEATHER SEAT AND THE INSIDE OF THE HOLE WAS GLOWING RED AND SMOKE WAS RISING OUT OF THE HOLE. THE CONSUMER ALSO REALIZED THE BOTTOM LEFT EDGE OF HER COAT WAS ALSO BURNING, AND SHE QUICKLY PUT IT OUT. THE DEALER CONFIRMED, THE CAUSE OF THE HOLE WAS THE SEAT HEATER.
AFTER FILLING FUEL TANK, FUEL LEAKING FROM TOP OF THE FUEL TANK INTO PANEL UNDER THE REAR SEAT. *TR
I AM FILING THIS COMPLAINT REGARDING THE FUEL SMELL COMING INTO THE CABIN. I HAVE OWNED A 2005 C230 COMPRESSOR AND HAD THE SAME ISSUE AND MB TOOK CARE OF THIS WITH NO ISSUES. NO I HAVE AN E320 AND THEY WONT FIX THIS ISSUE. AFTER FILLING UP DRIVING WITH THE SMELL OF FUEL IN THE CABIN HAS CAUSED SERIOUS HEADACHES FOR ME AND MY FAMILY. EVEN PARKING IN MY GARAGE HAS FILLED MY WHOLE HOUSE WITH THE SMELL OF FUEL. I HAVE A 5000.00 DOLLAR PARROT THIS IS VERY SENSITIVE TO SMELLS AND THIS COULD BE A SERIOUS AFFECT TO EVERYONE'S HEALTH AND SAFETY. IF MB CAN FIX THIS ISSUE ON ONE CAR WHY CANT THEY FIX IT ON ALL CARS. *TR
MY RIGHT FRONT AIR STRUT WENT OUT WHILE MY WIFE WAS DRIVING AND HAD OUR SON IN THE CAR. SHE WAS 120 MILES AWAY FROM HOME AND STRANDED. SHE WENT TO MERCEDES BENZ OF BEVERLY HILLS AND THEY WANT 160.00 TO DIAGNOSE AND THEN WOULD PUT HER IN A LOANER. THE ESTIMATE WAS AROUND 1700.00 TO FIX 1 AIR STRUT. I HAVE DONE MY RESEARCH AND THIS IS DEFINITELY A SAFETY ISSUE AS THE SPEED SHE WAS TRAVELING AT. IM NOT SURE WHY MB HAS NOT ISSUED A SAFETY RECALL ON THESE FAULTY PARTS. DEFINITELY WOULD BE NICE IF THEY WOULD COVER THIS. *TR
TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E320. THE CONTACT STATED THAT AFTER REFUELING, FUEL WAS SMELLED WHILE IN THE CABIN. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,000
STRONG GAS SMELL THE PROBLEM FUEL SENDING UNIT LEAKING VAPOR. *TR
VERY STRONG GASOLINE ODOR COMING OUT OF LEFT REAR WHEEL WELL AFTER FILLING UP THE GAS TANK. THE ODOR REDUCED AS I DROVE FOR A FEW DAYS. IT SEEMS LIKE GASOLINE IS LEAKING FROM THE TOP OF THE FUEL TANK. *TR
STRONG ORDER OF GAS FROM LEFT SIDE NEAR BACK SEAT AREA , ALWAYS AFTER FILL UP , THOUGHT JUST LOOSE GAS CAP , REMOVED REAR SEAT AND LEFT FUEL SENDING UNIT COVER , FOUND PUDDLE OF GAS ON AND ROUND GAS TANK . WAS TOLD FROM DEALER PARTS DEPT , VERY COMMON FOR SEAL TO WEEP , REPLACED ,BUT STILL SAME PROBLEM , AFTER LAST FILL UP , DRIED AROUND PUMP AND GAS JUST WEEPED THOUGH TOP OF SENDING UNIT , HAIR LINE CRACK I ASSUME , WILL REPLACE SENDING UNIT MYSELF . DISAPPOINTED THAT THIS DOESN'T MEET RECALL STANDARDS PER MERCEDES. *TR
REFERENCE!!! PE 12001. HAVING PROBLEMS PREVIOUSLY COMPLAINED ABOUT STRONG ODOR OF GAS FROM CAR WHEN IN GARAGE AND ALSO KIDS COMPLAIN OF STRONG FUME ODOR ESPECIALLY IN BACKSEAT DRIVERS SIDE!!! NOW HAVING PROBLEMS W THE SEAL OF GAS CAP!?! SOME RESEARCH SHOWED THAT A FUEL LEAK WILL MAKE CAR REPORT GAS CAP LOOSE--( WHEN IT'S NOT). HAPPENS DAILY NOW'!! PLEAS CREATE A RECALL-- BLOGS LIKE CRAZY ABOUT OTHER E CLASS OWNERS EXPERIENCING SAME EXACT PROBLEMS'!!! *TR
CONSTANT PROBLEMS WITH FUMES/FUEL LEAK?? THE ENTIRE PASSENGER COMPARTMENT FILLS WITH STRONG FUMES AFTER FILLING GAS TANK OR WHEN NEAR EMPTY?? HAVE HAD IT CHECKED FOR LEAKS MULTIPLE TIMES WITHOUT LOCATING ANY LEAKS ONGOING PROBLEM--AT TIMES ITS IMPOSSIBLE TO SIT IN THE BACKSEAT OF THE CAR THE FUMES ARE SO STRONG!!! AND THE GARAGE IS FILLED WITH THE SMELL OF GASOLINE YET NO LEAK OR SPILL ANYWHERE??? *TR
WHILE TRAVELING ON THE WASHINGTON DC BELTWAY IN THE FAST LANE, IN HEAVY TRAFFIC, THE ENGINE COMPLETELY SHUT DOWN LEAVING US STRANDED IN VERY HEAVY TRAFFIC. NEEDLESS TO SAY, THIS WAS A VERY PRECARIOUS POSITION. FORTUNATELY, POLICE ASSISTANCE ARRIVED AND CALLED A TOWING SERVICE AND GOT US OUT OF HARM'S WAY. THE PROBLEM WAS DIAGNOSED AS A FAILED CRANK SHAFT POSITION SENSOR. THIS RESULTS IN THE COMPUTER TURNING OFF THE IGNITION CREATING AN OBVIOUSLY HAZARDOUS SITUATION. I REPORTED THIS TO MERCEDES CUSTOMER SERVICE, BUT THEY'RE REACTION WAS THAT THIS OCCURS INFREQUENTLY, BUT THEY WERE AWARE THAT IT DOES HAPPEN. SO I AM NOTIFYING YOU FOR YOUR INFORMATION. *TR
WE NOTICED A STRONG GAS SMELL ESPECIALLY RIGHT AFTER FUELING UP THE CAR. WE PARKED OUR CAR IN AN ENCLOSED GARAGE SO THE ENTIRE GARAGE SMELLED OFF GAS. AS THE GAS LEVEL WAS REDUCED FROM OPERATING THE CAR THE GAS SMELL WENT AWAY. WHEN WE FILLED UP AGAIN THE GAS SMELL WAS BACK. WE MOVED AND HAD OUR CAR IN AN OPEN AIR PARKING STALL AND IT DIDN'T SEEM AS MUCH OF A PROBLEM. NOW WE HAVE AN ENCLOSED GARAGE AGAIN AND THE SMELL OF GAS IS VERY NOTICEABLE. AGAIN THE SMELL IS THE STRONGEST RIGHT AFTER FUELING. WE RECENTLY REPLACED THE CHARCOAL CANISTER AND SHUTOFF VALVE (REGENERATION VALVE AND PURGE VALVE) FOR A COST OF $700 BUT THIS HAS NOT FIXED THE PROBLEM. *TR
AFTER REFUELING, THE CAR HAS A STRONG GASOLINE ODOR INSIDE AND OUTSIDE THE CAR. THE AIR BRAKES MAKE A ROARING NOISE WHEN PRESSED. THE AIR BAG IS DEACTIVATED SRS INDICATOR REMAINS ON. *TR
AFTER REFUELING, THE CAR HAS A STRONG GASOLINE ODOR INSIDE AND OUTSIDE THE CAR. THE AIR BRAKES MAKE A ROARING NOISE WHEN PRESSED. THE AIR BAG IS DEACTIVATED. *TR
TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E320. THE CONTACT STATED THAT THERE WAS A FUEL ODOR BEING EMITTED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT THERE WAS A GASOLINE FUEL ODOR INSIDE THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED A FUEL LEAK IN THE FUEL PUMP. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC, WHO ADVISED THAT THE SEAL AROUND THE FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT DID NOT REPLACE THE SEAL. THE FAILURE MILEAGE WAS 128,100.
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT AFTER FUELING, THERE WAS A STRONG FUEL SMELL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TR
THERE HAS BEEN A STRONG SMELL OF GASOLINE IN MY GARAGE WHERE E320 IS PARKED ON MULTIPLE OCCASSIONS OVER THE PAST YEAR. MOST RECENTLY, FUEL PUMP WAS REPLACED BY BENZ DEALER SERVICE TECHNICIAN AND THE SMELL BECAME STRONGER AND STRONGER ONLY TO FIND GAS LEAKING FROM CAR 2 DAYS LATER. *TR
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT REFUELING THE VEHICLE, THERE WOULD BE AN STRONG GASOLINE FUEL ODOR INSIDE THE CABIN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT WHEN SHE REFILLED THE GAS TANK, SHE SMELLED A STRONG GASOLINE SMELL INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE GAS TANK AND ALL ASSOCIATED PARTS WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 76,000 AND THE CURRENT MILEAGE WAS 92,000.
I TOOK MY VEHICLE TO MY REGULAR INDEPENDENT MERCEDES-BENZ MECHANIC BECAUSE THERE WAS STRONG GASOLINE SMELL INSIDE THE PASSENGER AREA OF THE CAR AND I NOTICED THERE WAS A SMALL PUDDLE OF GASOLINE UNDER THE CAR WHENEVER I FILLED UP MY TANK. MY MECHANIC INSPECTED THE CAR AND FOUND GASOLINE POOLED UP IN THE RECESS WHERE THE FUEL PUMP ATTACHED TO THE FUEL TANK. HE INFORMED ME THAT THE LEAKING FUEL POSED A SERIOUS SAFETY HAZARD AND COULD POSSIBLY LEAD TO A FIRE, OR EVEN A POSSIBLE EXPLOSION SHOULD I PARK INSIDE MY GARAGE. HE SAID THE WATER HEATER PILOT LIGHT OR ANY OTHER SOURCE OF SPARK COULD IGNITE THE FUMES AND BURN MY HOUSE DOWN. IN ADDITION, HE STATED HE HAD SEEN THIS SAME PROBLEM MANY TIMES BEFORE AND THAT MERCEDES-BENZ HAS BEEN AWARE OF THE PROBLEM FOR MANY YEARS BUT REFUSES TO ACCEPT THAT THEY HAD INSTALLED A DEFECTIVE PART IN THE THOUSANDS OF VEHICLES OF THIS MODEL THEY PRODUCED. IT WOULD SIMPLY BE TOO EXPENSIVE TO REMEDY. IF I WANTED IT REPAIRED IT WOULD BE AT MY OWN EXPENSE SINCE MERCEDES-BENZ IS ACCEPTING NO RESPONSIBILITY FOR THIS KNOWN ISSUE.THE LEAK HAS CAUSED MY VEHICLE TO BE UNSAFE TO OPERATE. *TR
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E-320. THE CONTACT STATED THAT GASOLINE FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THERE WAS A LEAK IN THE SENDING UNIT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 104,000. *TR
AFTER FUELING THE VEHICLE THERE IS A STRONG SMELL OF FUEL ALMOST LIKE IT IS LEAKING. *TR
AFTER FILLING THE TANK AT A GAS STATION, I WENT HOME (5 MILES) AND PARKED THE VEHICLE IN THE DRIVEWAY. WHEN WENT BACK OUT TO DRIVEWAY ABOUT15 MINUTES LATER NOTICED A BAD GAS SMELL AROUND THE VEHICLE. SMELL WAS WORST UNDER LEFT REAR DOOR. LOOKED UNDER VEHICLE AND COULD SEE SMELL GAS IN THE TRAY BELOW THE GAS TANK. I PULLED THE TRAY DOWN SLIGHTLY AND A FEW DROP OF GAS DRIPPED OUT. I COULD FEEL GAS IN THE TRAY WITH MY FINGERS. I THINK GAS TANK IS LEAKING FROM TOP OF TANK. GLAD I DIDN'T PARK IN THE GARAGE. *TR
MERCEDES E320 2004 SMELLS LIKE GASOLINE IN MY GARAGE, ESPECIALLY LEFT SIDE (THOUGH FUEL DOOR ON RIGHT). I TOOK TO MY MECHANIC WHO TOLD ME GASOLINE PUDDLING ON TOP OF TANK AND I NEEDED FUEL PUMP, FUEL PUMP SEALS LEFT AND RIGHT, FUEL PUMP BRACKET AND CABLE HARNESS. SPENT $625 TO FIX. I SAW IN NEWSPAPER YESTERDAY (MARCH 20, 2013) NHTSA HAS RECEIVED 533 COMPLAINTS REGARDING FUEL LEAKS REGARDING MERCEDES. I THINK THERE IS SOMETHING WRONG. *TR
STRONG SMELL OF GAS IN GARAGE AFTER A FUEL FILL-UP. *TR
WHEN WE FILL UP THE CAR WITH GAS WE HAVE A RESIDUAL SMELL OF GASOLINE UPON RETURN TO OUR GARAGE. THIS DOES NOT HAPPEN IF WE DO NOT FILL IT UP FULLY. WE THOUGHT WE MUST HAVE A LEAK SOMEWHERE, BUT ARE NOT SURE AND ALTHOUGH WE DISCUSSED IT WITH OUR MECHANIC, WE HAVE HAD NO RESOLUTION TO DATE. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Mercedes Benz E320 → · Every E320 year → · How the figures are calculated →