1996 Mercedes Benz E Class

Routine

Owners filed 16 complaints about this vehicle with federal regulators, most often about the suspension › front. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Suspension › Front4
000
Electrical System › Wiring › Front Underhood3
000
Electrical System3
000
Suspension › Front › Springs › Coil Springs2
000
Suspension1
000
Equipment › Appliance › Air Conditioner1
000
Engine and Engine Cooling › Engine1
000
Engine and Engine Cooling1
000

2 safety recalls

Part 573 reports
Exterior Lighting09E012000
Filed Apr 7, 200916,270 vehiclesSabersport

Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Engine and Engine Cooling › Engine96V058000
Filed Apr 4, 1996149 vehiclesMercedes-Benz Usa, Inc.

Defect. THE DRIVE BELT PULLEY ON THE ENGINE CAN DEVELOP FATIGUE CRACKS IN THE METAL AND BREAK. IF THE DRIVE PULLEY BREAKS, THE CAR WOULD NOT HAVE ENGINE COOLING, BATTERY CHARGING, AND/OR POWER STEERING.

Risk. LOSS OF THESE SYSTEMS CAN CAUSE THE CAR TO OVER HEAT, LOSE POWER FROM THE BATTERY, AND LOSS OF CONTROL OF THE CAR INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.

Remedy. DEALERS WILL REPLACE THE ENGINE CRANKSHAFT DAMPER-PULLEY ON THESE VEHICLES.

What owners reported

Newest filings
Electrical System
Filed Jul 17, 2012133,000 milesGA

PERFORMING MAINTENANCE ON THE CAR, I NOTICED THAT THE MAIN ENGINE ELECTRICAL HARNESS WAS ALMOST COMPLETELY DETERIORATED. THE INSULATION ON INDIVIDUAL WIRES HAD ROTTED OFF, LEAVING EXPOSED WIRING. I NOTICED ARCHING WHEN POWER WAS APPLIED. THIS IS VERY DANGEROUS AND COULD RESULT IN A FIRE. *TR

Electrical System
Filed Mar 26, 2012NY

AFTER SEVERAL ELECTRICAL ABNORMALITIES, I EXAMINED THE ENGINE COMPARTMENT, WHICH FOR ALL PRACTICAL PURPOSES, LOOKS AS NEW. I WAS SHOCKED TO SEE THAT THE WIRING AT THE GLOW PLUG RELAY WAS DETERIORATED AND BARE. I ALSO NOTED THAT ALL THE WIRING IN THE ENGINE COMPARTMENT WAS BRITTLE TO THE POINT THAT ANY MANIPULATION, NO MATTER HOW SLIGHT,. WOULD CAUSE THE INSULATION TO FALL AWAY. THIS IS A FIRE HAZARD. I HAVE PARKED THE CAR, AND REMOVED THE BATTERY, SINCE I FEEL IT IS TOO DANGEROUS TO EVEN PARK IN THE YARD. *TR

Electrical System
Filed Aug 20, 2010228,000 milesTX

I WAS DRIVING ON THE FREEWAY & LOST POWER, THE ENGINE WOULD NOT ACCELERATE. I ALMOST GOT KILLED, I FINALLY PULLED ON THE SHOULDER& EASED TO SERVICE ROAD & I NOTICED THE ENGINE WAS RUNNING AT IDLE SPEED, THE A/C WAS RUNNING ALL THE ELECTRICAL SYSTEM WAS FUNCTIONING. CHECK ENGINE LIGHT WAS ON. I TRIED TO REV ENGINE UP BY MOVING THE CABLE LEVER MANUALLY; THE ENGINE WOULD NOT GO ABOVE IDLE, HAD THE CAR TOWED TO EWING MERCEDES BENZ THEY HAD TO ORDER THE WHOLE ENGINE HARNESS. IT WILL COST ME $1100 OR MORE TO HAVE IT REPLACED. THIS WIRING HARNESS IS IN POOR SHAPE ON THESE CAR THE INSULATION BECOME BRITTLE AND FALLS APART. *TR

Suspension › Front
Filed Jul 21, 2009NH

THIS IS NOT A FAILURE YET, BUT A MAJOR SAFETY CONCERN. I HAVE A 96 MERCEDES E300D, AND THIS PARTICULAR MODEL THE SO CALLED W210 MODEL HAS A MAJOR ISSUE WITH THE FRONT SPRING PERCHES. THEY ARE WELDED ON AND TEND TO RUST OUT AND FAIL, MEANING THAT THE CAR WILL DROP TO THE GROUND. THIS COULD CAUSE MAJOR AND SERIOUS DAMAGE IF THE COLLAPSE OCCURS AT HIGHWAY SPEEDS. MY CAR AT THIS TIME IS NOT TOO BAD, BUT IN THE FUTURE THIS MIGHT BECOME AN ISSUE. PLEASE VISTI THIS THREAD TO SEE WHAT I AM TALKING ABOUT. THIS IS FROM A FORUM THAT I USE TO WORK ON MY MERCEDES VEHICLES. HTTP://WWW.PEACHPARTS.COM/SHOPFORUM/SHOWTHREAD.PHP?T=95228 THIS LINK WILL SHOW THE COMPLAINT THAT OWNERS LIKE MYSELF HAVE ABOUT THE FRONT SUSPENSION ON THIS MODEL. MERCEDES HAS REPLACED THIS ON SOME MODELS, BUT THEY SHOULD REPLACE IT ON ALL VEHICLES THEY SOLD. *TR

Suspension › Front
Filed Oct 22, 2008103,460 milesNJ

I OWN A 1996 MERCEDES 300D THE FRONT SPRING RETAINER RUSTED OUT AND THE FRONT RIGHT CAR COLLAPSED. THIS IS A COMMON PROBLEM WITH ALL 1996 1997 1998 MERCEDES THE PART IS PART OF THE UNIBODY. THE RUST CANNOT BE SEEN BY THE HUMAN EYE BECAUSE IT RUST BEHIND THE RETAINER. IF I HAD RIDING 60 MILES A HOUR I THINK THE CAR WOULD ROLL OVER. I BOUGHT THE CAR NEW IT HAS 103 THOUSAND MILES AND IS GARAGE KEPT. IT COST ME $571.00 TO HAVE IT FIXED. I ASKED THE DEALER TO REPAY ME FOR THE COST THEY REFUSED. THIS HAS HAPPEN BEFORE ON OTHER SUCH MODELS. *TR

Suspension
Filed Jan 28, 2008109,000 milesFL

UPON MECHANICAL INSPECTION I WAS TOLD THAT THE FRONT SPRING PERCH WAS CORRODED FROM THE INNER FENDER, IF THIS IS NOT CORRECTED THE FRONT SUSPENSION WILL COLLAPSE. I HAVE FOUND THAT SEVERAL E300D OWNERS (96 AND NEWER) HAVE SUFFERED THE SAME ISSUE REGARDLESS OF MILEAGE. THERE IS ALREADY A RECALL FOR THIS DANGEROUS ISSUE IN CANADA. IT IS OF THE UTMOST IMPORTANCE TO HAVE IT COMPLETED IN THE US SINCE THERE ARE MANY 96 TO 02 300'S ON THE ROAD. *TR

Engine and Engine Cooling
Filed Sep 12, 2007125,500 milesPA

ENGINE AND ALL ELECTRICAL FUNCTIONS SUDDENLY STOPPED WHILE DRIVING. AFTER TOWING, IT WAS DISCOVERED THAT THE ELECTRICAL WIRING HARNESS HAD VIRTUALLY DISINTEGRATED. PARTS AND LABOR TO REPAIR APPROX. $1000. FILING NOW ONLY BECAUSE I JUST FOUND OUT THAT IT IS A RECURRING PROBLEM ON MERCEDES-BENZ VEHICLES AROUND MY YEAR (1996). *TR

Electrical System › Wiring › Front Underhood
Filed Jul 31, 2007115,000 milesFL

WIRING HARNESS DETERIORATED CAUSING ELECTRICAL SHORT-CIRCUIT. *JB

Suspension › Front › Springs › Coil Springs
Filed Jun 15, 2007125,000 miles00

I STOPPED THE CAR A FEW MINUTS AGO WHEN THE RIGHT FRONT SPRING PERCH BROKE. FORTUNATELY, I WAS NOT DRIVING OTHERWISE I COULD POSSIBLY INJURED OR DEAD. *AK

Electrical System › Wiring › Front Underhood
Filed Nov 15, 2006156,000 milesTN

ENGINE WIRING HARNESS INSULATION BREAKING DOWN CAUSING SHORTS AND OTHER PROBLEMS. IT CAUSED MY GLOW PLUG TO BLOW CAUSING AN EXPENSIVE REPAIR. *NM

Electrical System › Wiring › Front Underhood
Filed Oct 11, 2006110,000 milesFL

ENGINE WIRING HARNESS DISINTEGRATION IN MY 1996 E300D MERCEDES SEDAN. *NM

Suspension › Front
Filed Jul 10, 2006208,000 milesMA

THE SPRING RIGHT UPPER SPRING MOUNT ON MY 1996 MB E300 RUSTED THROUGH. THE CAR DROPPER AND I HIT THE STREET, RUINED MY RADIATOR, AND THE TOTAL REPAIR COSTS ARE GREATER THAN $4000 (VERBAL ESTIMATE). I REPORTED THIS TO MERCEDES BENZ NA AND SPOKE TO RON ST PIERRE THE NE REGIONAL MANAGER ( 800-526-0315 X7125) WHO TOLD ME THAT THE CAR WAS OLD AND MB WAS NOT RESPONSIBLE FOR THIS. UPON SEARCHING THE NHTSA WEB SITE, I HAVE SEEN ABOUT 10 + REPORTS OR SIMILAR COMPLAINTS GOING BACK 1 OR 2 YEARS AND NOTHING FROM MB REPORTING THIS AS A PROBLEM. THE CAR HAS BEEN WELL MAINTAINED BY A SINGLE GARAGE, THEY HAVE SEEN A NUMBER OF THESE FAILURES, AND WARNED ME ABOUT THIS WHEN IT HAPPENED. I AM CURRENTLY WITHOUT A CAR. THIS IS A SERIOUS SAFETY ISSUE AND POTENTIALLY A RISK OF LOSS OF CONTROL. *NM

Suspension › Front › Springs › Coil Springs
Filed Jun 14, 2005NV

I HAVE A 1996 MERCEDES E300D AND RECENTLY I LEARNED FROM AN INTERNET MESSAGE BOARD ABOUT A SAFETY DEFECT ON THIS CHASSIS INVOLVING THE FRONT SUSPENSION. SPECIFICALLY IT'S THE UPPER SPRING SUPPORT OR PERCH AS SOME PEOPLE CALL IT WHICH CAN RUST AWAY AND BREAK FROM THE SUPPORTING BACK WALL, RESULTING IN TOTAL LOSS OF CONTROL OF THE VEHICLE. THE RUSTING IS CAUSED BY OR AT LEAST CONTRIBUTED TO BY A POOR-QUALITY SEALANT THAT MERCEDES USES AROUND THAT AREA. AFTER SOME TIME THIS SEALANT LOSES ITS ADHESION OR STARTS TO CRACK, TRAPPING WATER UNDERNEATH IT AND STARTING CORROSION. THE UPPER SPRING SUPPORT IS ONLY SPOT WELDED IN TWO PLACES TO THE SIDE OF THE WHEEL WELL AND IT DOESN'T TAKE MUCH CORROSION TO CAUSE A FAILURE. ON MY CAR THE PASSENGER SIDE IS RUSTED SO BAD THAT ONE OF THE WELDS HAS ALREADY BROKEN AND THE SPRING SUPPORT IS NOW CLOSE TO FAILURE. PEELING OFF THE SEALANT REVEALED THE TRUE EXTENT OF THE RUST AND IT IS EXTENSIVE. THE DRIVER'S SIDE LOOKED FINE AT FIRST, BUT PEELING OFF THE SEALANT REVEALED EXTENSIVE RUST AS WELL, THOUGH THE WELDS ARE STILL IN ONE PIECE. THE VEHICLE HAS NO SIGNIFICANT RUST ELSEWHERE, ONLY WHERE THE SEALANT USED TO BE AND THE SURROUNDING AREA SO I DEFINITELY BELIEVE THIS IS A MANUFACTURING/DESIGN PROBLEM. SOME OWNERS HAVE ALREADY SUFFERED A COMPLETE FAILURE OF THIS COMPONENT. LUCKILY I CAUGHT IT JUST IN TIME. AFTER SOME PUSHING, MERCEDES HAS AGREED THROUGH THE LOCAL DEALER TO COVER 50% OF MY EXPENSES TO REPAIR THIS PROBLEM. HOWEVER I BELIEVE THEY SHOUL

Suspension › Front
Filed May 20, 2005FL

RIGHT FRONT SPRING PERCH MOUNT BROKE ON MY 1996 E300D MERCEDES WHILE BEGINNING TO MAKE A RIGHT HAND TURN FROM A STOP SIGN CONTROLLED INTERSECTION. VEHICLE GAVE NO FOREWARNING SIGNS, AND HAD IN-FACT JUST BEEN SERVICED WEEK PRIOR. MERCEDES DENIES ANY DEFECT, AND I HAD TO PAY FOR TOWING AND REPAIR COMPLETELY. THANK GOD IT DID NOT OCCUR AT HIGHWAY SPEED! I AM NOW READING THAT THIS IS HAPPENING TO HUNDREDS OF MERCEDES OWNERS, AND I JUST WANTED TO REPORT MY OWN EXPERIENCE!

Engine and Engine Cooling › Engine
Filed Oct 1, 2003FL

1996 MERCEDES-BENZ STALLS OUT.*MR THE CONSUMER STATED THE VEHICLE STALLED UNDER NORMAL DRIVING CONDITIONS. *JB *NLM

Equipment › Appliance › Air Conditioner
Filed Oct 27, 1997CA

A/C COMPRESSOR FAILED.

16 of 16 complaints, reproduced as filed.

Across model years

Worst on record: 2003
YearComplaintsRecallsFiresDeathsAssessment
20085000Routine
200610100Routine
20059300Routine
200415400Routine
200345400Routine
20028000Routine
200115000Routine
200034100Routine
199913100Routine
199824000Routine
199738100Routine
1996 — this page16200Routine
199521220Routine
199438250Routine
19937210Routine
19920200Routine

Compare every E Class year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 7, 2009. Source: NHTSA Office of Defects Investigation.