2004 Mercedes Benz CLS500

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the engine. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Fuel/Propulsion System1
000
Engine1
000

What owners reported

Newest filings
Fuel/Propulsion System
Filed Oct 16, 201350,000 milesFL

FROM A STOPPED POSITION THERE IS DELAY WHEN THE ACCELERATOR PEDAL IS PRESSED BEFORE THE ENGINE ACTUALLY BEGINS TO ACCELERATE. THE DELAY IS APPROXIMATELY 2 SECONDS AND PRESENTS SERIOUS DANGER WHEN ATTEMPTING TO PULL INTO APPROACHING TRAFFIC. I HAVE HAD A FEW CLOSE CALLS WHERE I WAS ALMOST HIT BY ANOTHER VEHICLE BECAUSE OF THE SIGNIFICANT HESITATION WITH THE ACCELERATION. I HAVE TAKEN THE VEHICLE TO THE DEALER A FEW TIMES, BUT THEY SAID THEY COULD NOT FIND ANY PROBLEM AND NO ERROR FAULTS HAD BEEN LOGGED IN THE VEHICLES COMPUTER. THE PROBLEM WAS INTERMITTENT INITIALLY BUT IS NOT CONSISTENTLY OCCURRING. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE AND SUSPECT MY CASE IS NOT UNIQUE. *TR

Engine
Filed Apr 26, 201364,530 milesCA

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ S500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE CRANK SHAFT POSITION SENSOR WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,530. *TR UPDATED 06/07/13*LJ THE CONSUMER STATED THE MANUFACTURER ULTIMATELY OFFERED A 20 PERCENT DISCOUNT ON THE PART ONLY. UPDATED 06/13/2013 *JS

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2006
YearComplaintsRecallsFiresDeathsAssessment
20091000Routine
20072000Routine
200662300Routine
2004 — this page2000Routine

Compare every CLS500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.