Filed Sep 13, 20242,025 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 CLE 300 Convertible, CLE 300 Coupe, CLE 450 Convertible, CLE 450 Coupe, E 350, E 450 Station Wagon, E 450, and AMG CLE 53 Coupe vehicles. A software error in the MBUX multimedia system may deactivate certain vehicle systems, including the cross-traffic alert that applies the brakes automatically in certain driving situations.
Risk. An automatic emergency braking system that does not function as intended can increase the risk of a crash.
Remedy. Dealers will update the MBUX multimedia system software and parking control unit settings, free of charge. Owner notification letters were mailed November 1, 2024. This is a phased recall, phase 1 owner letters will be mailed November 12, 2024, November 1, 2024, and January 14, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Electrical System › Wiring › Fuses and Circuit Breakers24V115000
Filed Feb 16, 202431,848 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Risk. An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy. Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
What owners reported
Newest filings
Parking BrakeCrash
Filed Jul 24, 202511,000 milesNY
The contact owns a 2024 Mercedes-Benz CLE 300. The contact received notification of NHTSA Campaign Number: 24V688000 (Park Brake, Back Over Prevention, Equipment). The contact stated that while the vehicle was stopped in traffic, the vehicle behind him ran into the rear end of the vehicle, causing him to be pushed into the vehicle in front of him. The contact stated that he applied the parking brake, but the vehicle did not stop as intended. There were no injuries and no medical attention needed. All vehicle involved sustained damage. There was no police report taken. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 11,000.
Engine
Filed Apr 7, 20254,900 milesTX
The contact owns a 2024 Mercedes-Benz CLE300. The contact stated while driving 65 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where unknown repairs were performed. The vehicle was repaired, and the contact was informed by the dealer that the vehicle could be picked up; however, the check engine warning light was still illuminated. The dealer kept the vehicle. The dealer diagnosed the vehicle with an unknown sensor failure. The contact then went to fuel the vehicle. The next time the contact was able to drive the vehicle, while driving 65 MPH, the accelerator was depressed; however, the vehicle failed to respond, and the contact was almost in a crash. The contact pulled over to the side of the road and drove 30 MPH to the job. The vehicle was taken to the dealer where the dealer diagnosed the vehicle with a contaminated fuel system. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 4,900.
Unknown or Other
Filed Jan 12, 2025FL
The rise in the use of cell phones (texting,etc) while driving has been responsible for thousands of accidents all over the country. They create distractions for drivers but that is the sole responsibility of the driver. The problem with my car is one that is programed by Mercedes and involves the Sirius radio they installed in my car. The radio allows you to identify your favorite channels for easy access. However, the programming they have installed requires the driver to push 2 separate buttons to change a channel rather than a single button. This may seem petty on the surface, however, when you are traveling at 40-60 mph on a highway or busy local street with traffic lights looking for that second button on a touch screen with about 20 buttons, it does divert the driver’s attention for at least 3-4 seconds. No different than texting except that this is what Mercedes has programmed into the car. Very dangerous as I have already experienced. My car is one month old and this problem is a new feature. I know this because I also have another 2024 Mercedes that is 3 months old and is not programmed the same way. It requires only a single touch button to change the channel. Much safer. I am not aware of any other car on the road (ever built) that requires the pushing of 2 buttons to change the channel. I have brought this to the attention of my dealership and Mercedes directly. I was blown off by both as nothing is being planned by Mercedes to correct this. To me it seems to be
Electrical System
Filed Aug 2, 2024TX
Audio no longer works continuously hearing static and sparking through speakers
Engine
Filed Mar 18, 202460,000 milesMI
The contact owns a 2024 Mercedes-Benz CLE300. The contact stated after purchasing the vehicle and leaving the dealer, while driving 40 MPH, the Low Tire Pressure warning light illuminated. The vehicle was driven to the residence and restarted, and the "Inoperative, See Owner Manual", "Blind spot assistance Inoperative", and "Risk of the vehicle rolling away apply a parking brake when parking" messages were displayed. The contact stated that the engine would not start but the electronic features were functioning. The vehicle was towed to the local dealer to be diagnosed but no failures were found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 13, 2024. Source: NHTSA Office of Defects Investigation.