Owners filed 1 complaints about this vehicle with federal regulators, most often about the fuel system, gasoline › delivery › hoses, lines/piping, and fittings. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
1
0
1
0
4 safety recalls
Part 573 reports
Engine and Engine Cooling07V263000
Filed Jun 12, 200719,924 vehiclesMercedes-Benz Usa, Llc.
Defect. ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE.
Risk. THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE NEAR THE CATALYTIC CONVERTER. LEAKING FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBLE FIRE.
Remedy. DEALERS WILL INSTALL NEW CORROSION RESISTANT ABC HIGH PRESSURE DISTRIBUTION HOSE. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Interior Lighting06V028000
Filed Feb 2, 200636,911 vehiclesMercedes-Benz Usa, Llc.
Defect. ON CERTAIN VEHICLES, THE INSTRUMENT CLUSTER IS EXPERIENCING ELECTRICAL MALFUNCTIONS. THE INSTRUMENT CLUSTER CONTAINS GAUGES AND INDICATORS THAT MUST BE ILLUMINATED WHENEVER THE VEHICLE IS IN OPERATION.
Risk. DUE TO INADEQUATE ILLUMINATION, THE DRIVER WILL BE UNABLE TO READ THE GAUGES AND INDICATORS, SUCH AS THE SPEEDOMETER, WHICH COULD INCREASE THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE INSTRUMENT CLUSTER MODULES. THE RECALL WILL BE CONDUCTED IN PHASES. PHASE I WAS MAILED OUT TO APPROXIMATELY 7,500 OWNERS ON SEPTEMBER 29, 2006. PHASE II AND PHASE III IS SCHEDULED FOR DECEMBER 2006. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Electrical System › Wiring › Fuses and Circuit Breakers04V227000
Filed May 13, 200454,454 vehiclesMercedes-Benz Usa, Llc.
Defect. ON CERTAIN PASSENGER VEHICLES, DURING THE PRODUCTION PROCESS OF THE BLOWER MOTOR FUSE HOLDER, THE SIZE OF THE ELECTRIC CONDUCTOR OF THE HOLDER MAY BE BELOW APPROPRIATE TOLERANCES.
Risk. CONSEQUENTLY, THE ELECTRIC CONDUCTOR OF THE BLOWER MOTOR FUSE HOLDER MAY DISSIPATE MORE HEAT THAN THE PLASTIC FUSE HOLDER WAS DESIGNED TO WITHSTAND, WHICH COULD RESULT IN OVERHEATING OF THE HOLDER AND DISABLING OF THE BLOWER MOTOR AND THE ABILITY TO DEFROST OR DEFOG THE WINDSHILED IN COLD OR HOT AND HUMID WEATHER CONDITIONS. DEPENDING ON THE OCCURRENCE AND WEATHER SITUATION, DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
Remedy. DEALERS WILL INSTALL NEW BLOWER MOTOR FUSE HOLDERS. THE RECALL BEGAN DURING OCTOBER 2004. OWNERS SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Equipment › Appliance › Air Conditioner00V141000
Filed May 15, 20007,100 vehiclesMercedes-Benz Usa, Llc.
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. DUE TO AN INTERNAL DEFECT IN THE CIRCUITRY OF THE BLOWER MOTOR REGULATOR, THE REGULATOR MAY OVERHEAT.
Risk. THIS COULD CAUSE SURROUNDING PLASTIC, INSULATION, AND WIRING TO DEFORM AND POSSIBLY MELT OR BURN.
Remedy. DEALERS WILL REPLACE THE BLOWER MOTOR REGULATOR.
What owners reported
Newest filings
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and FittingsFire
Filed Nov 28, 200345,000 milesFL
ON 11/25/03, MY WIFE AND I WERE DROVE OUR 2000 CL 500 MERCEDES TO OUR LOCAL POST OFFICE TO MAIL A LETTER. MY WIFE WAS DRIVING AND I WAS IN THE PASSENGER SEAT. SHE PUT THE CAR IN PARK . RIGHT AFTER PUTTING THE CAR IN PARK WE HEARD A SOUND THAT SOUNDED LIKE A TIRE BLOWING OUT. I GOT OUT AND IMMEDIATLEY NOTICED SMOKE COMING FROM THE HOOD. THE CAR BEHIND US BEEPED HIS HORN AND YELLED YOUR CAR IS ON FIRE. I QUICKLY PULLED MY 7 MONTH PREGNANT WIFE FROM THE CAR AS WE WACHED OUR CAR BURN TO THE GROUND IN LESS THEN 20 MINUTES. WHEN I NOTIFIED MERCEDES TO LET THEM KNOW THAT MY CAR WAS STILL UNDER WARRANTY AND THERE IS POSSIBLE DANGEROUS FLAW IN THIS VEHICLE, THEY TOLD ME IT WAS NOT THIER PROBLEM AND THAT THIS KIND OF THING IS NOT COVERED. I WAS FLOORED WHEN I HEARD THIS. WHAT CAN I DO? *AK
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 12, 2007. Source: NHTSA Office of Defects Investigation.