Page 7 of 10 · complaints 301–350 of 453

2010 Mercedes-Benz C300 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Air Bags
Filed Jul 11, 2017PR

TAKATA RECALL MY CAR STARTS ADVERTISING ABOUT MY DRIVER AIRBAG.

Electronic Stability Control (esc)
Filed Jul 9, 201769,000 milesFL

FAULT SHOWS UP ON DASH BOARD-"POWER STEERING MALFUNCTION, SEE OPERATORS MANUAL". THIS FAULT STAYS ON WHEN THE CAR IS IN STATIONARY MODE & OR IN MOTION. VEHICLE SEEMS TO OPERATE PROPERLY, ALL FLUID LEVELS HAVE BEEN VERIFIED SPECIALLY "POWER STEERING FLUID".

Air Bags
Filed Jul 8, 2017FL

TAKATA RECALL FOR THE LAST TWO YEARS I HAVE BEEN ASKING MELBOURNE MERCEDESAT 509E NASA BLVD MELBOURNE FLORIDA ABOUT THE RECALL THEY SAY THERE NOT IN YET. NOT TO WORRY IF SOMETHING WAS GOING TO HAPPEN IT WOULD HAVE HAPPENED ALREADY.

Fuel/Propulsion System
Filed Jul 5, 201770,000 milesCA

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT FOR THE PAST MONTH, A FUEL ODOR INSIDE THE CABIN DEVELOPED. THE CONTACT NOTICED A WET SPOT ON THE DRIVEWAY AND UPON INSPECTION DID NOT FIND WHERE THE FUEL WAS LEAKING FROM. THE VEHICLE WAS TAKEN TO CALIBER MOTORS MERCEDES BENZ OF ANAHEIM CALIFORNIA AND THE DIAGNOSIS WAS THAT THE PASSENGER SIDE SIDE FUEL SENDING UNIT COVER AND SEAL WERE WORN OUT AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Jun 24, 2017CA

TAKATA RECALL: I AM MAKING THIS CONTACT TO REQUEST AN UPDATED PLAN FOR AIRBAG REPLACEMENT AND AN EXPLANATION FOR WHY THE PLAN THAT WAS PRESENTED IN 2016 WAS NOT ACTED UPON. AS I RECALL, THE PLAN SCHEDULED FOR PRIORITY #1 REPLACEMENTS TO OCCUR BY THE END OF 2016. HOWEVER, THERE HAS BEEN NO ACTION ON MY OR APPARENTLY OTHER VEHICLES IN THIS CLASS, AND THERE HAS BEEN NO INFORMATION PROVIDED ABOUT AN UPDATED SCHEDULE. THE AUTO MANUFACTURER DID NOT PROVIDE ANY FURTHER INFORMATION IN RESPONSE TO MY CALL TO THEIR CUSTOMER SERVICE NUMBER.

Air Bags
Filed Jun 8, 201736,000 milesTX

TAKATA AIRBAGS DRIVERS SIDE AND PASSENGER SIDE HAVE BEEN ON RECALL SINCE BEFORE FEBRUARY 2016. THE CAR LIVES IN HOUSTON, TEXAS, ONE OF THE MOST HUMID CLIMATES IN THE COUNTRY. NOTHING HAS BEEN DONE. ON THE CONTRARY, BASED ON SEVERAL DISCUSSIONS AND CALLS TO TWO LOCAL DEALERSHIPS, I FEEL LIKE NOTHING WILL EVER BE DONE. MY WIFE AND I ARE AFRAID TO DRIVE THE CAR WITH DEFECTIVE AIRBAGS AND HAVE HAD THEM DISCONNECTED.

Air Bags
Filed May 31, 2017130,000 milesSC

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (DICK DYER MERCEDES-BENZ AND VOLVO, 5825 TWO NOTCH RD, COLUMBIA, SC 29223, (803) 786-8888) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. IN ADDITION, THE KEY WOULD NOT TURN OVER INTERMITTENTLY AND PREVENTED THE VEHICLE FROM STARTING. THE DEALER REPLACED THE IGNITION SWITCH, WHICH DID NOT PREVENT THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE CONTACT WAS UNCERTAIN IF THE DEALER AND THE MANUFACTURER WOULD BE ABLE TO PROVIDE A SOLUTION OR IF THE OEM PART WOULD FAIL AGAIN, IF REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONCERNS WITH THE TWO AIR BAG RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel/Propulsion System
Filed May 29, 2017AR

TAKATA RECALL. AFTER PURCHASING MY 2010 MERCEDES C-300 I'VE NOTICED A GAS SMELL FROM THE REAR PASSENGER SIDE BUT THIS HAS GOTTEN WORSE AFTER I PARK MY CAR IN MY GARAGE OVERNIGHT. THE ENTIRE GARAGE AND VEHICLE INTERIOR SMELL LIKE GAS. I THEN NOTICE A GAS LEAKAGE SPOT FROM THE REAR PASSENGER SIDE TIRE. THIS HAPPENS WHEN I HAVE FULL TANK OR HALF OF THE TANK FULL OF GAS. I RED ABOUT THIS ONLINE I CALLED THE DEALERSHIP BUT I WAS TOLD THE RECALL/ EXTENSION TANK WARRANTY DOES NOT APPLY TO MY CAR. CONCERNING THE SEAT-BELT THE REAR PASSENGER SIDE SEAT BELT IS DEFAULT. IT DOES NOT BUCKLE

Power Train
Filed May 23, 2017TX

I GOT MERCEDES BENZ C300 2010 IN LESS THAN 6 MONTHS, THE VEHICLE DEVELOPED POWER STEERING LOCK ISSUE; THE VEHICLE WILL NOT START AND GOT ME STRANDED IN A PARKING LOT OF A GROCERY STORE. I RESEARCHED THE PROBLEM ONLINE AND REALIZED SEVERAL INDIVIDUALS HAVE HAD SIMILAR ISSUE. I BROUGHT THE ISSUE TO MBUSA, THEY DID NOT DENY ITS A COMMON ISSUE BUT SAID BASED ON THE HISTORY OF THE VEHICLE I AM NOT ELIGIBLE FOR ANY RELIEVE ON THE COST OF REPAIR. I FEEL IT IS UNFAIR THAT I WILL HAVE TO PAY FOR SOMETHING I BELIEVE ITS A MANUFACTURER DEFAULT. NOW I AM COMPELLED TO PAY $1,700 FOR THE REPAIRS.

Electrical System
Filed May 22, 201734,000 milesIL

DRIVERS SIDE LOCK DOES NOT FUNCTION. WHEN COMING UP TO SPEED DOOR DOES NOT LOCK POSING A SAFETY ISSUE OF THE DOOR OPENING IN AN ACCIDENT. IT IS ALSO VERY INCONVIENT TO MANUALLY LOOK THE DOOR AS IT ONLY WILL LOCK AFTER BEING CLOSED.

Air Bags
Filed May 18, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Exterior Lighting
Filed May 17, 2017NJ

WIRING ASSEMBLY RECALL. MY 2010 MB C300 HAD A TAIL LIGHT ASSEMBLY RECALLED 3 YRS AGO DUE TO A FAULT IN WIRING ASSEMBLY. NOW I HAVE THE SAME PROBLEM - FAULT IN WIRING ASSEMBLY. NOW I HAVE TO PAY $170 + TAXES TO REPAIR IT.

Air Bags
Filed May 10, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THERE WAS NO REMEDY FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 9, 2017CA

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 1, 2017CA

TAKATA RECALL - MERCEDES BENZ HAS FAILED TO CORRECT THIS PROBLEM FOR OVER A YEAR NOW. ATTACHED ARE LETTERS FROM THEM AND FURTHER DISCUSSION WITH THEIR EXEC DEPT, THEY HAVE NO CLUE WHEN THEY WILL REPAIR THIS SAFETY ISSUE. HOW LONG CAN THEY JUST KEEP DELAYING THIS SAFETY REPAIR AND HOW MANY MORE PEOPLE WILL DIE DUE TO THEIR NONCHALANT ATTENTION TO THIS MAJOR SAFETY PROBLEM. NO CAR IS SAFE TO DRIVE WITH THESE DEFECTIVE AIRBAGS.

Air Bags
Filed Apr 1, 2017CA

TAKATA RECALL - I CALLED MY LOCAL MERCEDES BENZ SERVICE MANAGER TO ASK ABOUT THE RECALL ON THE AIRBAGS. HE STATED "I DON'T KNOW WHEN PARTS WOULD BE AVAILABLE". THE SAFETY OF MY WIFE AND CHILDREN IN THE MERCEDES IS MY TOP PRIORITY. HOW CAN I FEEL SAFE DRIVING A CAR THAT IS KNOWN TO HAVE DEFECTIVE PARTS, THAT MIGHT MAIM OR EVEN TAKE THE LIFE OF ONE OF MY LOVED ONES. SHAME ON MERCEDES BENZ FOR NOT MAKING THIS A HIGHER PRIORITY.

Air Bags
Filed Apr 1, 2017CA

TAKATA INFLATORS: MERCEDES CONTINUES TO STATE THE PARTS ARE NOT AVAILABLE TO CORRECT THE PROBLEM.

Air Bags
Filed Mar 31, 2017VA

TAKATA RECALL IT HAS BEEN OVER A YEAR AND MERCEDES STILL HAS NO SOLUTION TO THE TAKATA AIRBAG RECAL. THAT IS RIDICULOUS. WHAT CAN BE DONE?

Air Bags
Filed Mar 29, 2017CA

TAKATA RECALL. IT HAS BEEN OVER A YEAR SINCE I LEARNED ABOUT THE AIRBAG RECALL. TO DATE, ALL I HAVE ARE LETTERS SAYING THAT MY DRIVER AND PASSENGER AIRBAGS ARE UNDER RECALL, BUT THAT PARTS ARE NOT AVAILABLE. THIS DOES NOT FEEL SAFE TO ME. WHEN CAN THIS RECALL BE DONE?

Air Bags
Filed Mar 24, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART TO DO THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Mar 10, 2017MA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Exterior Lighting
Filed Mar 2, 201797,463 milesNJ

PREVIOUSLY RECALLED FOR THE SAME ISSUE IN 2014. TAIL LIGHT BULB HOLDERS OR WIRING HARNESS CATCHING FIRE.

Air Bags
Filed Jan 25, 2017NJ

TAKATA FRONTAL AIRBAG AND ANOTHER DEFECTIVE PART THAT I HAD RECEIVED AN ALERT ABOUT OVER A YEAR AGO, BUT TILL TODAY'S DATE HAS NOT BEEN REMEDIED. AS PART IS NOT AVAILABLE.

Air Bags
Filed Jan 16, 201782,000 milesCT

TAKATA RECALL. I RECEIVED A NOTICE FROM MBUSA 6-8 MONTHS AGO, AND HAVE GOTTEN NO RESPONSE FROM MY LOCAL DEALER WHO ONLY KNOWS THAT THIS RECALL, TO HIS KNOWLEDGE, IS ON HOLD, AND NO PARTS ARE AVAILABLE. HOW CAN THAT BE POSSIBLE? IF A CAR IS IN A CRASH AND THE AIRBAG INFLATOR DEPLOYS, DOES IT NOT NEED TO BE REPLACED IN ORDER TO COMPLETE THE REPAIRS TO THE VEHICLE? I AM CONCERNED, AND HAVE NO FAITH IN THE CORPORATE LOBBYISTS AND FAT CATS THAT CUT CORNERS FOR PROFITS. I JUST WANT MY CAR FIXED, BECAUSE I AM HANDICAPPED, AND HAVE AN EXTREMELY BAD BACK, AND WORRY THAT INCORRECT DEPLOYMENT OF THE AIRBAG WOULD FURTHER DAMAGE MY SPINE, AND CAUSE ME TO GO TO A WHEELCHAIR FROM MY CANE, OR WORSEN THE NUMBNESS AND MY INABILITY TO GET AROUND. THIS SHOULD BE YOUR CONCERN AS WELL, BECAUSE I HAVE CONTACTED AN ATTORNEY WHO IS WILLING TO TAKE MY CASE FOR A PERCENTAGE OF THE SETTLEMENT, IF WE DECIDE TO SETTLE, OR ACCEPT THE COURT MANDATED FEE HE WOULD BE ENTITLED TO. MY ENTIRE LUMBAR AND SACRAL SPINE ARE COMPROMISED BYE DEGENERATIVE DISC DISEASE, SCOLIOSIS, MULTIPLE SPINAL SENOSES AND MORE

Air Bags
Filed Jan 13, 2017NM

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Dec 29, 201660,000 milesMA

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE DRIVING APPROXIMATELY 20 MPH, A HIGH-PITCHED NOISE WAS HEARD FROM UNDERNEATH THE VEHICLE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A LOT OF POWER STEERING FLUID LEAKING. WHEN THE CONTACT ATTEMPTED TO MAKE TURN, THE NOISE BECAME LOUDER AND THE STEERING LOST POWER. THE FAILURE WAS NOT DIAGNOSED OR REMEDIED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Air Bags
Filed Dec 15, 2016135,000 milesTX

MY 2010 MERCEDES C300 HAS A FAULTY ELECTRONIC STEERING LOCK FAIL-WHICH LEFT ME STRANDED SITTING IN THE PARK LOT ABOUT 30 MINUTES FROM HOME. CAR WOULD NOT START I TRIED TO START MY CAR AND NOTHING HAPPENS. WHEN I TURN THE KEY TO ON NOTHING LIGHTS UP, NO CRANK, NO CLICKS, NO WINDOWS AND NO RADIO. I WOULD LOCK AND UNLOCK WITH THE REMOTE BUT THAT WAS ABOUT IT. I TRIED JUMPING AND I TRIED BOTH KEYS STILL NOTHING HAPPENS WHEN I TURNED THE KEY. STEERING WHEEL WAS LOCKED AND GEAR STUCK IN PARK. HAD TO HAVE IT TOWED TO THE MB DEALERSHIP TO HAVE THE STEERING LOCK AND KEY REPLACED AND ENDING COSTING $1,124.00. I HAVE READ THAT THIS HAS HAPPENED TO A WHOLE OF MB'S AND SHOULD BE A RECALL. I MEAN REALLY WE PAY TO HAVE A QUALITY CAR AND SO FAR MY MB HAS HAD A STINKY AC THAT MB COULD NEVER FIGURE OUT HOW FIX, TAILLIGHT RECALL, FOUND OIL LEAKING FROM OIL CENTERFUGE COVER THAT COST $199.62 BUT YET IT STILL LEAKS OIL., CURRENTLY WAITING FOR THE TAKATA AIRBAG INFLATOR RECALL FROM APRIL 2016 AND TODAY IS DEC. 2016. VERY DISAPPOINTED IN MERCEDES AND WILL NOT BE PURCHASE AGAIN NOR WILL I RECOMMEND TO ANYONE. EVEN THE SERVICE AT THE DEALERSHIP HAS GONE DOWN. QUALITY AND CUSTOMER SERVICE IS NOT WHAT IT USE TO BE.

Air Bags
Filed Dec 12, 2016OR

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Power Train
Filed Dec 7, 201644,905 milesPA

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE REVERSING OUT OF THE DRIVEWAY, THE CONTACT HEARD A LOUD BANGING NOISE COMING FROM THE TRANSMISSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,905.

Electrical System
Filed Nov 24, 2016MO

OVER THE OWNERSHIP OF THIS VEHICLE I HAVE HAD TO REPLACE SEVERAL ELECTRICAL COMPONENTS. THESE INCLUDE MORE THAN I HAVE TIME OR SPACE TO LIST THEM, BUT THE LATEST IS NOW THE COMAND BUTTONS ON THE DASH BOARD WHICH NO LONGER FUNCTION. I WAS TOLD ICAN HAVE THIS FIXED FOR THE LOW PRICE OF $2,000 TO REPLACE THE ENTIRE SYSTEM.

Electrical System
Filed Nov 17, 201662,000 milesMA

CAME HOME PARKED THE CAR AND AFTER 5 MINS. HAD TO GO SOMEWHERE TRY TO START THE CAR , NO POWER AT ALL , IGNITION WONT START . RADIO WORKS , LIGHTS WORK REMOTE KEY WORKS OPENS AND LOCKS THE DOORS . BUT WILL NOT START . AND STEERING IS LOCKED ALSO , I DID A LITTLE RESEARCH AND FOUND OUT A LOT OF PEOPLE HAVING THE EXACT SAME ISSUE. I BELIEVE IT SHOULD BE COVERED BY RECALL .

Electronic Stability Control (esc)
Filed Nov 7, 201650,000 milesTX

THE CHECK ENGINE LIGHT COMES ON DEALING WITH THE CATALYTIC CONVERTER/FUEL SYSTEM. THE SENSORS ARE OFF CAUSING THE EMISSION OF TOO MUCH GAS. THE CAR RUNS OUT OF GAS FAST AND DOES NOT DRIVE WELL TO GET GOOD GAS MILES PER TANK. THE CAR'S EXTERIOR LIGHTS ALSO GO OUT FAST. THIS SHOULD NOT HAPPEN WITH A TOP OF THE LINE MERCEDES CAR.

Structure › Body
Filed Oct 11, 201676,276 milesNY

WHILE ATTEMPTING TO EXIT THE VEHICLE, THE DRIVER SIDE INTERIOR DOOR HANDLE BROKE. THE VEHICLE WAS STATIONARY AT THE TIME OF THE OCCURENCE. THIS IS A SAFETY PROBLEM. IF THERE HAD BEEN SMOKE OR FIRE IN THE CABIN RELATED TO AN ATTEMPT TO QUICKLY EXIT THE VEHICLE AND THE DOOR HANDLE BRAKES, IT COULD CAUSE A CATASTROPHIC EVENT LEADING TO POSSIBLE DEATH. IT IS MADE OF CHEAP PLASTIC.

Air Bags
Filed Oct 6, 2016DC

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Electronic Stability Control (esc)
Filed Sep 20, 2016GA

ENGINE IGNITION SWITCH FAILURE WHICH HAD ME STRANDED ON A BUSY FREEWAY WITH MY YOUNG CHILD. THIS IS A WELL KNOWN ISSUE WITH MERCEDES BENZ AND WAS EXTREMELY COSTLY

Electrical System
Filed Sep 18, 201682,000 milesCA

CAR WAS OPERATING FINE WHEN I GOT HOME AROUND NOON PARKED ON THE STREET OUTSIDE MY HOUSE, AT 2PM I WAS TRYING TO LEAVE. WHILE STARTING THE CAR THE WARNING SHOWED UP ON MY DASH STATING "REMOVE KEY FROM THE IGNITION". CALLED AAA TO ENSURE THAT THE BATTERY WAS OK. AAA SHOWED UP AND INSPECTED THE CAR. BATTERY WAS UP TO STANDARDS. MECHANIC SAID TO USE A SPARE KEY TO TEST OUT THE ISSUE. GRABBED A SPARE KEY AND THE SAME WARNING SHOWED UP ON THE DASH. MECHANIC SAID THAT I NEED TO TAKE THE CAR TO THE DEALER AND GET MY EIS SYSTEM REPLACED AND A STEERING COLUMN. TOOK IT TO THE DEALER, AND THEY TOLD ME THE SAME THING. HERE YOU GO, FINAL BILL $1,600 OUT THE DOOR. MAKE THIS A RECALL ITEM IF EVERYONE IS HAVING THIS ISSUE.

Steering
Filed Sep 8, 201690,047 milesMD

MY CAR JUST LEFT ME STRANDED (AT HOME OF ALL PLACES). I HAD BEEN HAVING ISSUES THAT DAY WITH THE WHINING NOISE MANY HAVE DEALT WITH. I GOT HOME FROM WORK, AND WENT TO TAKE THE CAR OUT LATER WITH MY HUSBAND, AND SHE'S DEAD. ROADSIDE ASSISTANCE TOWED HER TO THE DEALERSHIP. SO FAR, $1450 JUST TO REPLACE THE STEERING WHEEL LOCK, THEN THEY CAN START TO INVESTIGATE THE WHINING SOUND. SERVICE ADVISOR SAYS THE 2 AREN'T CONNECTED AND ITS A COINCIDENCE BOTH THE WHINING AND STEERING LOCK FAILURE ARE HAPPENING SIMULTANEOUSLY???? PLEASE FORCE A RECALL, SO WE CAN RECOUP THIS MONEY. MB IS MAKING A TON OFF OF THE PROBLEM. WHAT IF I HAD BEEN STRANDED IN TRAFFIC, OR WITH MY CHILDREN IN THE CAR? THIS IS A TERRIBLE SAFETY ISSUE, AND NEEDS TO BE ADDRESSED BY MBUSA.

Electrical System
Filed Sep 8, 201648,000 milesVA

TOOK CAR FOR ROUTINE SERVICE AT LOCAL MB DEALERSHIP ON 9/3/16 AND WAS TOLD BOTH FRONT PARKING LAMPS/LIGHTS ARE NOT WORKING, FURTHER INFORMED THAT IT IS NOT SIMPLE LIGHT BULB BLOW OUT BUT SOMETHING HAS CAUSED THE WHOLE MOLDING/CASING HOLDING THE LIGHT HAS MELTED AND THE ENTIRE ASSEMBLY WILL HAVE TO BE REPLACED. THE SERVICE ADVISER STATED THAT HE HAS SEEN THIS TYPE OF PROBLEM BEFORE WITH THIS TYPE OF VEHICLE. I AM NOT A TECHNICAL PERSON AND CAN FORWARD EMAIL AND THE DETAILS OF ISSUE AS PROVIDED BY DEALERSHIP. I CONSIDER THIS SERIOUS SAFETY AND FIRE HAZARD AND WANTED TO KNOW IF THIS PROBLEM HAS BEEN REPORTED TO YOU BEFORE BY CONSUMERS OR BY THE MANUFACTURER MERCEDES BENZ. MILEAGE ON FORM IS APPROXIMATE

Air Bags
Filed Aug 12, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 11, 2016LA

"TAKATA RECALL" I FEEL THAT THIS RECALL SHOULD BE RESOLVED BY NOW. THIS IS VERY UNSAFE IF I HAVE MY CHILDREN IN THE CAR AND GOD FORBID THERE IS AN ACCIDENT THEN I WOULD BE IN DANGER DUE TO SOMETHING THAT WAS DESIGNED TO MAKE TRAVEL SAFER. THE IS UNACCEPTABLE AND I PURCHASED MERCEDES FOR SAFETY AND RELIABILITY. MY FAMILY HAS PURCHASED MERCEDES FOR YEARS DUE TO THE QUALITY IT MEANT TO OWN A MERCEDES AND QUICK ISSUE RESOLUTION. IF I WAS GOING TO RUN INTO A AIRBAG ISSUE THAT WOULD TAKE THIS LONG TO BE RESOLVED I COULD HAVE PURCHASED A HYUNDAI.

Electrical System
Filed Aug 10, 201663,000 milesCA

VEHICLE WAS STATIONARY ON THE SIDE OF A HIGHWAY DUE TO A LOW TIRE PRESSURE WARNING. VEHICLE WAS TURNED OFF. MINUTES LATER, ATTEMPT WAS MADE TO TURN VEHICLE BACK ON. VEHICLE DID NOT TURN ON (ENGINE DID NOT TURN). VEHICLE WAS TOWED TO HOME WHERE SAME PHENOMENON OCCURRED, VEHICLE DID NOT TURN ON ALTHOUGH KEY WAS INSERTED AND IGNITION SWITCH ROTATED, ENGINE WOULD NOT START. VEHICLE WAS TOWED TO DEALERSHIP, WHERE IT WAS REPAIRED: FAULTY ELECTRONIC STEERING LOCK (ESL) AND ELECTRONIC IGNITION SWITCH (EIS), SUM WAS ABOUT $1,600. ALL WEB INFORMATION POINTS TO A COMMON PROBLEM AND MAY POSE SAFETY HAZARD, ESPECIALLY WHEN TRYING TO AVOID UNSAFE SITUATIONS, SUCH AS PARKED ALONGSIDE A HIGHWAY WHERE CARS SPEED BY AT APPROXIMATELY 65 MPH. ISSUE IS KNOWN AND MERCEDES BENZ FAILS TO ACKNOWLEDGE PREMATURE FAILURE OF IGNITION COMPONENTS.

Air Bags
Filed Aug 9, 2016MA

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel/Propulsion System
Filed Aug 4, 201624,000 milesCA

OUR 2010 MERCEDES C300 WITH 24,500 MILES CAR STARTED TO SELL GASOLINE APPX A WEEK AGO. WE FOUND OUT THAT MERCEDES HAS SIMILAR PROBLEMS WITH THEIR OTHER CARS AND I BELIEVE THIS IS A VERY SERIOUS PROBLEM SINCE IT INVOLVES GASOLINE. THE MERCEDES DEALER STATED THAT OUR CAR DOES NOT HAVE A RECALL FOR THIS PROBLEM EVEN THOUGH IT HAS THE SAME PROBLEM AS THE OTHER RECALLED MODELS. THE SMELL IS CONSTANT AND WE CANNOT EVEN PARK OUR CAR IN OUR GARAGE DUE TO THE FUMES AND STRONG SMELL. MERCEDES OF PALM SPRING LIKE TO CHARGE US $256 JUST TO LOOK AT THE CAR SO WE TOOK OUR CAR TO ANOTHER REPAIR SHOP AND THEY STATED THAT THE FUEL TANK HAS A PROBLEM AS THE OTHER MODELS AND OUR CAR IS THE 3RD MERDECES THAT THEY INSPECTED WITH THE SAME PROBLEM THAT WEEK. AT THIS TIME MERCEDES IS REFUSING TO REPAIR THIS ON A WARRANTY AND AS I STATED THIS IS A SAFETY ISSUE. I BELIEVE THIS IS A VERY SERIOUS SAFETY ISSUE.

Engine
Filed Jul 20, 2016FL

I WAS TOLD THAT MY CAR HAS A RECALL FOR THE CAMSHAFT ADJUSTMENT SOLENOID. I TOOK MY CAR INTO MERCEDES TO BE REPAIRED AND THEY TOLD ME THAT THE RECALL WAS CLOSED AND THEY COULD NOT REPAIR MY VEHICLE. I AM WORRIED ABOUT THIS ISSUE CAUSING MORE DAMAGE TO MY ENGINE AND I AM CONCERNED FOR MY SAFETY WHILE OPERATING MY VEHICLE. I ENCOUNTER PROBLEMS WITH MY VEHICLE WHILE DRIVING.

Steering
Filed Jul 20, 201682,000 milesGA

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE STATIONARY, THE STEERING WHEEL SEIZED WITHOUT WARNING. IT WAS DIAGNOSED THAT THE EPS MALFUNCTIONED, WHICH CAUSED THE STEERING WHEEL TO SEIZE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 82,000.

Electrical System
Filed Jul 20, 2016110,025 milesNJ

CAR WONT START, REPLACED BATTERY, COMMON ISSUE WITH C300 TOLD BY THE DEALERSHIP IT WOULD COST $1332 FOR STEERING LOCK TO START 5.0 INCLUDES IF NEEDED TO CUT OUT LOCK PIN

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Jul 13, 2016FL

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS AND INTERIOR LIGHTING FAILED. UPON EXITING THE VEHICLE, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND DRAINED THE BATTERY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE BOX FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Structure › Body1 injured
Filed Jun 27, 201631,000 milesWI

I ONLY HAVE 30,000 MILES ON MY 2010 C300. THE DRIVER INTERIOR DOOR LATCH BROKE LEAVING ME UNABLE TO OPEN THE DOOR. I TOOK TO DEALER AND I EVEN HAD AN EXTENDED BUMPER TO BUMPER WARRANTY TILL 60,000 MILES... THE DEALER OR THE WARRANTY WOULD NOT COVER MY DOOR LATCH, STATING IT IS WEAR AND TEAR... THIS PART IS CHEAP PLASTIC, THAT IS PULLED ON NUMEROUS TIMES A DAY. PLASTIC IS NOT DURABLE, ESPECIALLY IN STATES WITH MULTIPLE EXTREMES IN TEMPERATURES. IT WAS $150 JUST TO REMOVE THE DOOR PANEL BY THE MERCEDES DEALER TO TELL ME THAT IT WOULD NOT BE COVERED. THEY TOLD ME THAT THE PART IS $618 PLUS LABOR, MAKING THE TOTAL CLOSE TO $1000. I HAVE RHEUMATOID ARTHRITIS, LUPUS AND POLYMYOSITIS, MAKING IT PAINFUL TO TRY AND REACH OUT AN OPEN WINDOW TO OPEN DOOR BY USING EXTERIOR HANDLE. I RECENTLY HAD A DEAD BATTERY AND NEEDED TO BE INSIDE MY CAR FOR SAFETY, BUT WAS UNABLE THEN TO OPEN CAR UNTIL HELP CAME. I COULD NOT PHYSICALLY CLIMB OVER CENTER CONSOLE TO GO OUT PASSENGER SIDE. LIVING IN A STATE WITH EXTREME TEMPERATURES, THIS COULD BE FATAL. AFTER RESEARCHING MY PROBLEM, MANY HAVE HAD THE SAME ISSUE. 17 ON THIS SITE ALONE. THIS IS NOT WEAR AND TEAR! THE HANDLE IS CHEAP PLASTIC, THAT BRAKES VERY EASILY. PLEASE HELP, THIS IS A VERY EXPENSIVE SAFETY REPAIR! I HAVE EVEN HEARD OF SOME PEOPLE HAVING MULTIPLE DOOR HANDLES ON THEIR CAR BREAK.

Steering
Filed Jun 27, 2016TX

ELECTRIC STEERING.

Steering
Filed Jun 27, 201662,000 milesTX

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE ATTEMPTING TO RESTART THE VEHICLE, THE ELECTRONIC POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Mercedes-Benz C300 → · Every C300 year → · How the figures are calculated →