2010 Mercedes-Benz C300 complaints

"TAKATA RECALL" WE HAVE HEARD NOTHING FROM MERCEDES, APPARENTLY THEY DO NOT INTENT TO REPAIR THIS SAFETY ISSUE. WE ARE CONCERNED WITH THE SAFETY OF THIS VEHICLE.

TAKATA RECALL HAS NOT BEEN ADDRESSED BY MERCEDES BENZ REPORTEDLY DUE TO A LACK OF PARTS. THE RECALL IS ABOUT 3 YEARS OLD AND NUMEROUS NOTICES TO ME INDICATE THAT PARTS TO ADDRESS THE RECALL ARE UNAVAILABLE. I AM VERY CONCERNED THAT THE TAKATA BANKRUPTCY WILL LEAVE MY RECALL UNADDRESSED. I HAVE HAD AN AIRBAG INDICATOR LIGHT COME ON THAT MERCEDES BENZ SAYS IS NOT RELATED TO THE RECALL BUT I AM NOT CERTAIN IF THAT STATEMENT IS ACCURATE. I LIMIT THE USE OF THIS CAR SINCE I AM NOT CERTAIN THAT IT'S SAFE FOR ME AND MY PASSENGERS.

"TAKATA RECALL" TWO AIRBAG RECALLS 2/11/16 & 5/25/16 - CALLED RECOMMENDED DEALERSHIP TO REPLACE FOR FREE - THEY DO NOT HAVE THE PARTS.

TAKATA RECALL, ELECTRIC SYSTEM DEFICIENT, AND BRAKES FAILURE

THE STEERING WHEEL OF THE CAR SUDDENLY LOCKED. ALL ELECTRICAL SHUT SUDDENLY. LUCKILY WE WERE CLOSE TO HOME NOT IN THE MIDDLE OF A FREEWAY. MECHANICS IN GENERAL ARE NOT FAMILIAR WITH THIS ISSUE IN THE MERCEDES C300 CLASS. THE REPAIRS WERE ASTRONOMICAL. I CHECKED ONLINE AND SEVERAL PEOPLE HAD THE SAME ISSUE. MERCEDES BENZ DOES NOT WANT TO TAKE RESPONSIBILITY FOR THIS ISSUE. THIS ISSUE SHOULD BE TAKEN SERIOUSLY!! IF IT SHOULD HAPPEN IN A FREEWAY COULD BE CATASTROPHIC. PLEASE LOOK INTO THIS MATTER AND SEE HOW MANY PEOPLE ARE AFFECTED WITH THIS AND HAVE MERCEDES BENZ ASSUME RESPONSIBILITY. I ALSO HAVE THE TAKATA RECALL AND NOTHING HAS BEEN DONE!!!!

TAKATA RECALL SEEMS THERE IS NO SOLUTION FOR THIS ISSUE. WANT TO GET THIS ISSUE REPAIRED PRIOR TO A SERIOUS ACCIDENT OR OTHER EVENT WHICH WILL CAUSE THE AIR BAGS TO INFLATE.

TAKATA RECALL, NOTHING HAS HAPPENED TO THE VEHICLE AS YET, BUT CONTACTED THE DEALER TO GET AIRBAG REPLACED AND THEY ARE SAYING THEY DON'T HAVE THE PARTS AVAILABLE TO FIX THE AIRBAG AND WE WILL BE NOTIFIED WHEN THEY ARE AVAILABLE. I FEEL THIS IS A SAFETY RISK AND DON'T UNDERSTAND WHY THE PARTS AREN'T AVAILABLE TO FIX SOMETHING THAT COULD CAUSE INJURY OR DEATH. THANK YOU

TAKATA RECALL MERCEDES BENZ DEALER IN HONOLULU TAKING TOO LONG TO REPLACE AIRBAGS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF ATLANTIC CITY (6623 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234, PHONE NUMBER: (609) 645-9000), BUT THE PART WAS UNAVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/8/18*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ATHENS (4735 ATLANTA HIGHWAY, BLDG.A, ATHENS, GA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. I CANNOT GET THIS SERVICE FROM MY MERCEDES BENZ DEALER BECAUSE THEY DO NOT HAVE THE PARTS FROM MERCEDES BENZ USA TO FIX THIS. I'VE CALLED MULTIPLE DEALERS AND I GET THE SAME ANSWER. THEY TELL ME TO EITHER CHECK BACK OR CALL MERCEDES BENZ USA ABOUT THE SITUATION.

I HAD COMPLAINT TO THE DEALER 3 TIMES ABOUT THE 2 RECALLS ON MY VEHICLE FOR THE TAKATA RECALLS FOR 16V363 2016070003 AND 16V081 2016020003. THE DEALER REACHED OUT TO ME 3 DIFFERENT OCCASIONS AND A SAID THAT THE PARTS FOR THE RECALL ARE NOT AVAILABLE. I ASKED THEM WHAT DO I DO WITH THE VEHICLE THEY SAID CONTINUE TO DRIVE AND WE WILL LET YOU KNOW WHEN THE PARTS ARE AVAILABLE. ITS BEEN A YEAR SINCE THE COMPLAINTS IN 2016 AND THE DEALER STILL WILL NOT PERFORM THE S TAKATA RECALLS. MERCEDES BENZ DEALER 620 WASHINGTON AVENUE, NORTH HAVEN, CT 06473 SERVICE: 203-239-1717

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES BENZ OF SYRACUSE (5433 N BURDICK ST, FAYETTEVILLE, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED. *TT UPDATED 8/3/18*JB

TAKATA RECALL DRIVER SIDE AIR BAG RECALL SENT IN FEB. 2016 AND RECALL ON PASSENGER SIDE AIR BAGS ON MAR 2016 HOWEVER WE HAVE YET TO GET ISSUE RESOLVED. CONTACTED DEALERSHIP MANY TIMES WITHOUT ANY USEFUL INFORMATION ON THE REPLACEMENT OF THE AIR BAGS.

TAKATA RECALL - MERCEDES BENZ FAIL TO REPLACE BOTH MY FRONT (DRIVER & PASSENGER) SIDE AIRBAG AND KEEP ON SAYING THEY DO NOT WHEN THEY WILL REPLACE THEM. I AM CONCERNED I AM DRIVING MY VEHICLE IN UNSAFE CONDITION. THEY TOLD ME IN JANUARY 2017 THAT THEY WILL BE REPLACED BY OCTOBER 2017 BUT THEY FAIL TO KEEP THEIR PROMISE. I CALLED THEM TODAY, 11/1/2017 AND THEY SAY THE SAME STATEMENT THAT THEY DON'T KNOW WHEN THEY CAN REPLACE THE AIR BAGS.

TAKATA RECALL - RECEIVED FIRST NOTICE IN JANUARY 2016, AND NO UPDATES SINCE. I DECIDED TO WRITE YOU AFTER RECEIVING NOTICE FROM TK HOLDINGS REGARDING FILING NOTICE ON AIRBAG RECALL WEBSITE. I HAVE ASKED IN PERSON AT MY DEALERSHIP SEVERAL TIMES AND HAVE GIVEN UP.

MY AIRBAGS HAVE BEEN ON RECALL SINCE FEBRUARY 2016 . I CALL THE DEALER AND THEY SAY THE AIRBAGS AREN'T IN STOCK OR THE PART HASN'T COME IN YET.

I HAVE TRIED TO GET THIS ISSUE RESOLVE WITH SEVERAL MERCEDES DEALERSHIPS BUT ALL SAY THEY DO NOT HAVE THE REPLACEMENT AIRBAGS. I HAVE RECEIVED INFORMATION ON THE CLASS ACTION SUIT FROM TK HOLDINGS AND THE EMAIL THAT WAS PROVIDED IS USELESS. I WOULD LIKE TO HAVE MY TAKATA AIR BAGS REPLACED AS SOON AS POSSIBLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS DO TO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED SEVERAL MONTHS AGO. THE CONTACT CALLED A LOCAL DEALR AND INDEPENDENT MECHANIC REGARDING PART AVAILABILITY.THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE RECALL NOTICE STATED THAT OWNERS WOULD RECEIVE A SECOND NOTICE ONCE PARTS BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL, MERCEDES BENZ IS NOT SUPPLYING REPLACEMENTS.

TAKATA RECALL....RECALL INCOMPLETE; REMEDY REMAINS UNAVAILABLE

TAKATA RECALL - REPLACEMENT AIR BAGS NEVER INSTALLED.

TAKATA RECALL

TAKATA RECALL RECEIVED NOTIFICATION FROM MERCEDES DEALERSHIP MAY 2016 REGARDING SAFETY RECALL 2016020003 FOR DRIVER SIDE AIR-BAG MODULE. AS OF TODAY 10/25/17 I AM STILL WAITING FOR THIS CONDITION TO BE CORRECTED

I CALLED THE DEALER AND I ASKED HIM ABOUT REPLACING THE AIRBAG, I WAS TOLD HE DOES NOT HAVE ANY, WILL CALL WHEN HE GETS THEM.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER STATED THAT THE NOTICE WAS JUST A PRECAUTION ONLY. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" NONE OF THE MERCEDES DEALERSHIPS IN THE CHICAGOLAND AREA HAVE BEEN ABLE TO REPLACE THE TAKATA AIRBAG. THEY CONTINUE TO SAY THAT THERE ARE NO REPLACEMENT PARTS AVAILABLE TO REMEDY THIS RECALL, EVEN THOUGH THE RECALL NOTICE WAS SENT TO ME OVER A YEAR AGO.

TAKATA RECALL, THE AIRBAG OF MY 2010 MERCEDES 300 HAS NOT BEEN REPLACED BY THE DEALERSHIP! I HAVE CONTACTED THE DEALERSHIP MANY TIMES AND THEY STILL HAVE NOT REPLACE MY AIRBAG...

TAKATA RECALL

TAKATA RECALL. MY LOCAL MB DEALERSHIP SAID MY RECALL REMEDY WAS STILL PENDING AND DIRECTED ME TO THE NATIONAL CONTACT, WHICH SAID RECALLS ARE BEING DONE IN A PHASED MANNER DUE TO LACK OF PARTS. MEANWHILE, I'M HAVING TO DRIVE WITH A POTENTIALLY DEADLY AIRBAG ON MY CAR.

10/26/2017 - I HAVE REQUESTED A REPLACEMENT AND WAS TOLD BY MERCEDES THAT THEY STILL DO NOT HAVE THE PART

TAKATA RECALL - I HAVE BEEN NOTIFIED FOR CLOSE TO TWO YEARS NOW THAT MY AIRBAG IS DEFECTIVE AND NEEDS REPLACEMENT DUE TO THE RECALL. I HAVE BEEN VERY PATIENT IN WAITING FOR A REPLACEMENT BUT UNTIL TODAY WHEN I RECEIVED NOTICED THAT THIS COMPANY IS FILING FOR BANKRUPTCY I FEEL LESS CONFIDENT THAT THERE WILL BE A REPLACEMENT IN TIME. I DO NOT FEEL COMFORTABLE DRIVING MY CAR KNOWING A DEFECTIVE AIRBAG IS IN IT. WHEN CONTACTING THE DEALERSHIP FOR A REPLACEMENT THEY HAVE ADVISED THAT THEY ARE IN BACK ORDER AND THIS HAS BEEN GOING ON FOR CLOSE TO TWO YEARS. SOMETHING SO SERIOUS IN MY CAR THAT CAN POTENTIAL IMPACT MY FAMILY AN I IS UNACCEPTABLE AND SHOULD BE FIXED IMMEDIATELY. I DON'T FEEL I CAN ENJOY MY CAR FULLY DUE TO THE CONSTANT CONCERN OF THESE RECALLED AIRBAGS IN MY CAR.

'TAKATA RECALL' I HAVE RECEIVED TWO NHTSA RECALL#16V-081 IN MAY 2016 AND NHTSA RECALL#16V-363 IN AUGUST 2016. I HAVE THE DEALER TWICE AND THEY STILL HAVE NO PARTS AVAILABLE TO REMEDY THIS RECALL.

TAKATA RECALL AND BENZ SAID IT CANNOT DO ANYTHING

"TAKATA RECALL" I HAVE MADE APPOINTMENTS AND HAVE DISCUSSED THE SITUATION WITH PATTERSON IN WICHITA FALLS TX ABOUT THE AIRBAG LIGHT SAYING THERE IS A PROBLEM. I WAS TOLD THAT THEY (PATTERSONS) DOES NOT KNOW WHAT TO DO ABOUT THE SITUATION BECAUSE THEY HAVE CONTACTED MERCEDES ABOUT THIS AND THEY DO NOT KNOW WHAT TO DO EITHER. I HAVE BEEN DRIVING THE CAR. THE LIGHT STAYS ON. HAVE TAKEN IT IN TO BE REPAIRED AND WAS TOLD THEY DO NOT KNOW WHAT TO DO. STATED WHEN THEY ARE TOLD WHAT TO DO PATERSON'S WILL CONTACT ME. I HAVE NEVER BEEN CONTACTED. I DID HOWEVER HAVE AN ACCIDENT MARCH 2015 AND THE AIRBAGS DID NOT DEPLOY!

TAKATA RECALL I RECEIVED RECALL NOTICES ON MAY AND AUGUST 2016 FROM MERCEDES BENZ USA TO REPLACE THE DRIVER'S SIDE AND PASSENGER SIDE AIRBAGS WHICH STATES THAT THEY MAY RUPTURE DUE TO EXCESSIVE INTERNAL PRESSURE, LIKELY TO OCCUR IF VEHICLE IS EXPOSED TO HIGH LEVELS OF ABSOLUTE HUMIDITY FOR EXTENDED PERIODS OF TIME, POSSIBLY CAUSING SERIOUS INJURY OR DEATH. I LIVE IN SOUTH FLORIDA AND THE TEMPS HAVE BEEN IN THE 100S WITH OFF THE CHARTS HUMIDITY EVERY MONTH! I LIVE IN FEAR OF DRIVING MY CAR AND DYING IN AN AIRBAG EXPLOSION. WEEKLY CALLS TO THE MERCEDES DEALER SAID THEY DON'T HAVE THE PARTS YET! MY HUSBAND'S 2007 HONDA RIDGELINE WAS REPLACED IMMEDIATELY. COULD YOU PLEASE EXPLAIN WHY IT'S TAKING SO LONG TO FIX THIS DANGEROUS DEFECT FOR MY CAR? THANK YOU.

"TAKATA RECALL" HAS NOT BEEN CORRECTED

I BEING WAITING FOR 3 YEARS NOW . I'M SCARED TO DRIVE THE CAR . MY AIRBAG WARNING LIGHT ARE ON FOR 3 YEARS NOW .THIS IS MY 4 TIME I I COMPLAIN ABOUT IT TO M.B

TAKATA RECALL MY VEHICLE HAS NOT BEE REPAIRED YET. THIS ISSUE NEEDS TO BE RESOLVED, BEFORE I OR MY FAMILY ARE INJURED.

TAKATA AIRBAGS. STILL WAITING ON A REMEDY FOR THIS RECALL.

ANTI-THEFT STEERING WHEEL LOCK

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 AND 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE RECALL OF THE AIRBAGS HAS NOT BEEN FULFILLED BEYOND REASONABLE TIME.

TAKATA RECALL I RECEIVED A SAFETY RECALL NOTICE BACK IN APRIL 2016 BECAUSE THE AIRBAGS WERE NOT PROPERLY DEPLOYING. I CALLED MD TODAY, SEPT. 6, 2017, BECAUSE I HAVE NOT HEARD FROM THEM AND I WAS TOLD THAT THE PARTS ARE STILL NOT READY. I LIVE IN A STATE THAT IS HOT AND HUMID, WHICH EXPONENTIALLY INCREASES THE CHANCES OF AIRBAG MALFUNCTIONING.

DROVE MY CAR TO WORK EVERYTHING WAS FINE.. WHEN I WENT TO LEAVE I TURNED THE KEY AND NOTHING HAPPENED.. AFTER TALKING WITH A MB SERVICE CONSULTANT HE IS INFORMED ME THAT IT IS PROBABLY THE ELECTRIC IGNITION SWITCH.. DOING SOME RESEARCH ONLINE I SEE THAT THIS IS A VERY COMMON PROBLEM.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF ARLINGTON LOCATED AT 585 N GLEBE RD, ARLINGTON, VA 22203; (703) 525-2100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THERE IS A RECALL ON MY MERCEDES BENZ 2010 WITH THE POWERING STEERING HOSE. I HAD TO PAY FOR REPAIRS FOR REPAIRS OUT OF POCKET, BECAUSE THE POWER STEERING FLUID KEPT LEAKING. I RECEIVED A LETTER AFTER THE REPAIRS THAT THERE WAS A RECALL OUTSTANDING REGARDING THE POWER STEERING HOSE. I WENT TO A MERCEDES DEALERSHIP TO GET REIMBURSEMENT AND THEY ARE REFUSING.

TAKATA RECALL - IT'S BEEN OVER A YEAR SINCE I RECEIVED THE WRITTEN NOTICE OF RECALL, AND THERE IS NOT YET A REMEDY. I AM VERY CONCERNED ABOUT OUR SAFETY IN THE EVENT OF A COLLISION OR IMPACT CAUSING THE AIRBAGS TO DEPLOY. IT'S VERY UNREASONABLE TO HAVE TO WAIT THIS LONG FOR A REMEDY, ESPECIALLY WHEN THIS DEFECT CAN CAUSE SERIOUS BODILY HARM OR DEATH.

THE ESL (ELECTRONIC STEERING LOCK) & THE EIS (ELECTRONIC IGNITION SWITCH) WENT OUT AT EXACTLY 7 YEARS. MY CAR WAS PARKED IN MY GARAGE AND I TIRED TO TURN IT ON AND THE VEHICLE WOULD NOT START. I CAN HERE THE CAR TRYING TO CRANK OVER BUT IT DOES NOT WORK. THERE ARE NUMEROUS MERCEDES BENZ C300 OWNERS HAVING THE SAME PROBLEM (STEERING LOCK/COLUMN). PLEASE ISSUE A RECALL. THANK YOU.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED (ANAHEIM HILLS MERCEDES-BENZ IN ANAHEIM, CALIFORNIA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.