ELECTRONIC STEERING LOCK FAILURE. COULDN'T GET CAR STARTED. ONLY 63K MILES. WHY HAS THIS ISSUE NOT BEING RECALLED YET?
2008 Mercedes-Benz C300 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →
THE ENGINE WONT TURN ON, IT HAS NOTHING TOBDO WITH THE BATTERY, THE BATTERY IS NEW AND TESTED AS A GOOD BATTERY. THIS IS A COMMON ISSUE IN C300 AND SHOULD BE FREE OF CHARGE TO MB CUSTOMERS AND DRIVERS.
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRM PARTS NOT AVAILABLE.
I HAD THE CAR WAS STARTING TO SHIFT GEARS ODDLY AND THAT IT WOULD SEEM LIKE THE CAR WOULD REV HIG RPM WHILE MY FOOT WAS OFF THE GAS PEDAL . I BROUGHT THE CAR TO A MERCEDES DEALER AND HE SAID THE TRANSMISSION WAS FINE . A FEW WEEKS LATER UPON LEAVING A PARKING LOT I HAD ACCELERATED TO LEAVE THE PARKING LOT AND THE CAR SUDDENLY SPED FORWARD COUSING MY TO HIT A POLE .I BROUGHT THE CAR TO A SHOP AND IT SAID ACCELERATOR PEDAL SHORT. I CALLED MERCEDEDS USA AND THEY HAVENT DONE ANYTHING
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/16/16*JB
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
CALLED THREE TIMES TO FORT WASHINTON, THEN CALLED 1-800-MERCEDES AND WAS TOLD THAT THEY DID NOT HAVE A FIX, YET , FOR THIS ISSUE AND THAT I WOULD BE NOTIFIED WITH A SIMILAR LETTER DATED DECEMBER 2015. I JUST WANT SOMETHING ON THE RECORD IF SOMETHING HAPPENS AND MYSELF, PASSAGERS OR ANYONE ELSE IS INJURED BECAUSE OF THIS CAR DEFECT AND RECALL.
CARS STEERING COLUMN LOCKED UP WHILE CAR WAS PARKED SEVERAL TIMES AND AFTER NUMEROUS ATTEMPTS WITH THE KEYS IT EVENTUALLY STARTED UP. BUT ONE DAY I PARKED IT AND IT WOULD NOT START UP AT ALL. HAD TO HAVE THE CAR TOWED TO MERCEDES SERVICE DEPARTMENT AND WAS INFORMED THAT IT WAS THE EIS AND THAT IT WOULD COST 1300 DOLLARS TO REPAIR. DID RESEARCH ONLINE AND NOTICED THAT THIS IS A COMMON OCCURRENCE FOR THIS VEHICLE YEARS 2008-2009 AND THAT THIS IS MORE A MANUFACTURING DEFECT THAT SHOULD BE COVERED UNDER A MERCEDES BENZ RECALL RATHER THAN PASSING THIS COST OFF TO THE CONSUMER. I TALKED THIS OVER WITH THE SERVICE TECH AND HE STATED THAT HE GETS NUMEROUS VEHICLES IN FOR THIS SERVICE AND THAT HE ANTICIPATES THAT THIS WILL EVENTUALLY BE A RECALL IN THE FUTURE BUT PRESENTLY I WOULD NEED TO PAY UP FRONT AND WAIT FOR THE RECALL TO BE GENERATED BY MERCEDES. THIS IS UNFAIR THAT A DEFECTIVE PART IS BEING PASSED ON TO THE CUSTOMER, MY VEHICLE ONLY HAS 50,000 AND IT IS APPARENT THAT THIS PART GOES BAD ON THE VEHICLE JUST ABOUT THE TIME THE WARRANTY EXPIRES. MERCEDES NEEDS TO STAND BEHIND IT'S VEHICLE AND SATISFY ITS CUSTOMERS WITH A RECALL OF THIS PART.
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL OR REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE C-CLASS HAS A SURMOUNTABLE AMOUNT OF COMPLAINTS PERTAINING TO THE IGNITION SWITCH AND STEERING LOCK. BOTH OF WHICH CAN GO OUT AT ANYTIME, INCLUDING WHILE DRIVING AND BEING STRANDED IN DESOLATE LOCATIONS WITHOUT WARNING. I'VE HAD TO REPLACE BOTH PARTS AND THE COST IS UNFAIR TO THE CONSUMER BECAUSE THERE IS OBVIOUSLY A DEFECT THAT IS NOT BEING ACKNOWLEDGED. BOTH INSTANCES, I PARKED MY VEHICLE, WENT INTO A BUSINESS ESTABLISHMENT, RETURNED TO MY VEHICLE TO LEAVE AND FOUND MYSELF STRANDED. THANK GOD, I WAS IN SAFE LOCATIONS BUT WHAT IF I WASN'T. THESE CARS ARE NOT RELIABLE AND THESE PROBLEMS NEED TO BE FIXED IMMEDIATELY. ALSO, MERCEDES IS NOT SURE IF THIS CAN GO OUT WHILE THE VEHICLE IS IN MOTION WHICH IS EVEN MOR SCARIER.
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE REMOTE KEY FAILED TO START THE VEHICLE. THE BRAKE PEDAL LOCKED UP, THE STEERING WHEEL SEIZED, AND THE GEAR SHIFTER FAILED TO COME OUT OF PARK. THE INSTRUMENT PANEL INDICATED TO REMOVE THE KEY FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. WHILE DRIVING AT ANY SPEED, THE SRS LIGHT TURNED OFF AND ON. AFTER TWO MONTHS, THE LIGHT REMAINED ILLUMINATED. THE CONTACT CALLED THE MANUFACTURER AND WAS REFERRED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE SEAT BELT BUCKLE WAS FAULTY AND NEEDED TO BE REPLACED. THE DEALER WARNED THE CONTACT THAT THE REPLACEMENT OF THE SEAT BELT BUCKLE MAY NOT STOP THE SRS LIGHT FROM ILLUMINATING. THE FAILURE WAS REMEDIED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 156,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE SRS WARNING LIGHT FLASHED AND REMAINED ILLUMINATED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS) AND WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE FOR THE RECALL REPAIR APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. WHILE DRIVING APPROXIMATELY 40 MPH, THE AIR BAG SRS WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE OCCURRED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A FAILURE WITH THE DRIVER SIDE SEAT BELT SENSOR. THE CONTACT MENTIONED THAT THE SEAT BELT SENSOR SHOULD BE INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
ON 12/15/15 MY CAR DID NOT START DUE TO "SRS" WARNING ON THE DISPLAY. I HAD TO TOW MY CAR TO MERCEDES DEALER. THEY HAVE FIXED THE ISSUE BLAMING ON BATTERY BUT MY BATTERY WAS FINE ALL THE LIGHTS WERE COMING UP. LATER SAME WEEK I HAVE RECEIVED MAIL FROM MERCEDES REGARDING TO A RECALL DUE TO SRS MALFUNCTION. EVEN THOUGH DEALER NEW THE SRS PROBLEM THEY HAVE CHARGED ME $300+ LABOR FOR IT. I WOULD LIKE TO GET MY TOWING AND LABOR FEE WHICH THEY FRAUDULENTLY CHARGED FOR.
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TODAY, I TOOK MY 2008 MERCEDES C300 TO THE CAR WASH. THEY TURNED OFF THE CAR TO WASH IT, AND ONCE THEY WERE DONE, IT WOULD NOT START. THE KEY LOCKS AND UNLOCKS THE DOORS, THE LIGHTS COME ON, AND THE DASH LIGHTS UP. YOU CAN INSERT AND TURN THE KEY BUT THE CAR WILL NOT START. THE DRIVE IS LOCKED IN PARK SO I WAS UNABLE TO SWITCH GEARS TO NEUTRAL. THEY TRIED JUMPING IT AND IT DID NOTHING I DIDN'T THINK IT WAS THE BATTERY BUT HAD IT CHECKED ANYWAYS. WHEN I PUT THE KEY IN THE IGNITION, THE DISPLAY MESSAGE SAID 'PLEASE REMOVE KEY'. AT ANY RATE, THE CAR HAD TO BE TOWED ON A FLAT BED TO THE DEALERSHIP AND OTHER OWNERS HAVE STATED THAT IT WAS THE IGNITION SWITCH, BUT I AM AWAITING CONFIRMATION FROM THE DEALERSHIP. UPON FURTHER RESEARCH, I HAVE LEARNED THAT THIS EXACT THING HAS HAPPENED TO MANY OTHER OWNERS.
CAR WILL NOT START, FAILURE IN THE ELECTRICAL STEERING SYSTEM
MY 2008 C300 WITH ONLY 68,000 DECIDED TO DIE WITH NO WARNING. I DROVE THE CAR TO THE DEALERSHIP HAD A TAILLIGHT FIXED THEN PARKED THE CAR. THE NEXT DAY THE CAR WOULDN'T TURN ON. ALL THE LIGHTING IN THE DASH TURNS ON BUT I'M GETTING A NOTIFICATION SAYING REMOVE KEY FROM IGNITION. THIS SHOULDN'T BE HAPPENING! I HAVE DONE SOME RESEARCH ONLINE AND AM GETTING AN IDEA THAT IS IS THE EIS. THIS SYSTEM IS DESIGNED TO BE OPERATED MULTIPLE TIMES A DAY, IT SHOULDN'T BE FAILING.
I WAS DRIVING MY 2008 MERCEDES 300C, PARKED THE CAR FOR LESS THAN 10 MINUTES RETURNED TO LEAVE AND IT WOULD NOT START. THE KEY LOCKS AND UNLOCKS THE DOORS, THE LIGHTS COME ON, THE RADIO TURNS ON, AND THE DASH LIGHTS UP. YOU CAN INSERT AND TURN THE KEY BUT THE CAR WILL NOT START. THE STEERING WHEEL IS LOCKED AND THE DRIVE IS LOCKED IN PARK. I TRIED JUMPING IT AND IT DID NOTHING I DIDN'T THINK IT WAS THE BATTERY BUT HAD IT CHECKED ANYWAYS. NOW I'M STRANDED AND HAD TO CALL AAA AND WAIT FOR 2 AND 1/2 HOURS TO HAVE IT TOWED ON A FLAT BED BY A 2ND TOW DRIVER(THE 1ST TOW TRUCK COULDN'T TOW IT BECAUSE THE CAR WOULDN'T SHIFT IN NEUTRAL) TO THE REPAIR SHOP AND WAS TOLD THAT THE EIS AND STEERING LOCK NEEDED TO BE REPLACED AND THE COST WAS $1647.24. AFTER RESEARCHING EIS REPLACEMENT THIS IS A COMMON AMONG AMONG MANY MODELS AND MERCEDES SHOULD BE RESPONSIBLE FOR THIS.
WAKING UP TO GO TO WORK, I ATTEMPTED TO START MY CAR. I HAVE HAVE NO PROBLEMS WITH THE VEHICLE SINCE I PURCHASED IT A YEAR AGO, AND WITH ONLY 65K MILES I DIDNT EXPECT ANY PROBLEMS. SINCE IM NOT A CAR GUY I GOT IT TOWED SINCE IT WOULDNT START. NO TICKING NO NOTHING, AND NO WARNING AT ALL. THE MECHANIC SAID THE BATTERY WAS IN GOOD ORDER BUT IT WAS THE EIS THAT WAS THE PROBLEM. LOOKS TO BE A MAJOR CONCERN AND A COMMON PROBLEM FOR OTHER OWNERS. WHAT A WAY TO START THE WEEK OF CHRISTMAS IN TEXAS WITH 70 DEGREE WEATHER
WOKE UP TO GO TO MY CAR AND IT WOULD NOT START. I WAS HEADED INTO WORK AND WAS LATE BECAUSE OF IT. I TRIED RELAXING EVERYTHING THING FROM FUSES TO NEW KEY TO NEW BATTERY. NOTHING WORKED. IT KEPT MAKING A TICKING NOISE WHEN I WOULD TURN THE CAR ON. THE LIGHTS WOULD LIGHT UP BUT CAR WOULD NOT TURN OVER. I OWN A 2008 C300 AND NOTICED IT'S A KNOWN ISSUE WITH THIS PART BUT MERCEDES WILL IT FIX THE ISSUE.
EIS ELECTRONIC IGNITION SYSTEM OR ESL ELECTRONIC STEERING LOCK. PUT KEY IN IGNITION AND NOTHING HAPPENS. STEERING WHEEL LOCKED. CAR WON'T COME OUT OF PARK. CAR WAS PARKED ALL THREE TIMES THIS HAPPENED, TWICE BEFORE THE CAR WAS DIAGNOSED AT THE MY DEALERSHIP ON CLARK ROAD, IN SARASOTA, FLORIDA, AND ONCE, SO FAR, AFTER PROBLEM WAS DIAGNOSED AND REPAIRED. REPAIR LASTED TWO DAYS.
STEERING LOCK FAILED. 10 CENT MOTOR WILL NOT LOCK STEERING WHEEL. CAUSES CAR TO THINK IT IS STOLEN, DISABLES THE ENTIRE CAR. LEFT ME STRANDED IN FREEZING TEMPERATURE WITH NO WARNING. I GOT GAS, GOT IN THE CAR TO LEAVE TO WORK, AND NOTHING WORKED. THIS IS VERY DANGEROUS. LUCKILY I WAS ABLE TO GET SOMEONE TO PICK ME UP, AS MY CELL PHONE WAS ABOUT TO DIE.
I PARKED THE CAR IN THE GARAGE EARLY AFTER NOON IN NOVEMBER 2014, AND SOME TIME LATER THAT DAY THE CAR WOULD NOT START. I TURN THE STEERING WHEEL RIGHT THEN LEFT THINKING IT MIGHT BE A STEERING LOCK PROBLEM AND KEPT MESSING WITH STEERING COLUMN TRYING TO FIND PROBLEM BEING POSSIBLY A PINCHED WIRE AND THE THE INSTRUMENT CLUSTER LIGHTS CAME ON DO A SELF CHECK THEN CAR STARTED. USED SCAN TOOL TO RETRIEVE CODES AND NONE WERE FOUND. SECOND INCIDENT OCCURRED WHEN I PARKED AT A GAS STATION AND PAID FOR GAS AND THE CAR DID NOT START, NOR DID THE USUAL INSTRUMENT CLUSTER LIGHTS COME ON WHEN THE KEY IS INSERTED AND TURNED AS IN THE FIRST TIME IT HAPPENED. I STARTED TO ADJUST THE STEERING COLUMN SUCH AS TO RAISE THE WHEEL AND THE LIGHTS CAME ON, AND I TURNED THE KEY AND THE CAR STARTED. RAN A DIAGNOSTIC CHECK FOR CODES AND STILL NO CODES STORED. THIRD INCIDENT, PARKED THE CAR AFTER LEAVING CHURCH SERVICE AND THEN WAS ASKED TO MOVE IT FROM THE LAWN SO THE YARD COULD BE WORKED ON. I STARTED THE CAR AND TURNED THE WHEEL AS TO BACK IT UP INTO A DIFFERENT LOCATION. I SHUT THE CAR OFF WITH THE WHEEL TURNED ALL THE WAY TO THE RIGHT AND THEN WENT TO START IT 2 TO 3 HOURS LATER AND IT WOULD NOT START AND STEERING WHEEL IS ALL THE WAY TO THE RIGHT AND LOCKED IN THAT POSITION. THINGS I CHECKED. CHARGED BATTERY, BOTH KEY FABS LOCK AND UNLOCK VEHICLE, THE KEY IS RECOGNIZED BY THE SECURITY SYSTEM BUT WILL NOT START THE CAR. THE KEY IS ALSO RECOGNIZED WHEN IN THE IGNITION. AUDIO WARNING COMES ON WHEN
MY C300 WAS FUNCTIONING PERFECTLY WITH NO ISSUES. WHEN I CAME OUT TO START THE CAR, IT WOULD NOT RECOGNIZE THE KEY. I HAD IT TOWED TO A DEALER AND THEY INFORMED ME THAT IT'S THE ELECTRONIC STEERING LOCK FAIL. I LOOKED THIS UP AND IT IS SOMETHING VERY COMMON WITH THE 2009 MODEL. THERE ARE SEVERAL POST ON THE INTERNET ASKING FOR THIS TO BE A RECALL ITEM. THIS IS THE SECOND OR THIRD TIME. THIS NEEDS A RECALL.
ELECTRONIC STEERING LOCK FAIL OR EIS THE CAR WILL NOT START
A FEW MONTHS BACK, MY WIFE WAS STRANDED IN HER OFFICE PARKING LOT AS THE CAR WON'T START. WHEN SHE PUT THE KEY IN THE IGNITION IT WOULD SIMPLY MAKE CLICKING SOUNDS BUT WILL NOT START. SHE WAS ABLE TO LOCK AND UNLOCK THE CAR. WE CALLED AAA WHO CHECKED THE BATTERY AND SAID IT WAS WORKING FINE. THE AAA REP SAID THAT HE HAD SEEN THIS PROBLEM QUITE A FEW TIMES BEFORE IN THE MB CARS AND WE WOULD HAVE TO CALL MB OR THEY CAN TOW IT TO THE DEALERSHIP. WE THEN CALLED MERCEDES BENZ (MB) ROAD SIDE ASSISTANCE WHO CAME AND CHECKED THE CAR. THE MB REP SAID THAT THERE IS AN ISSUE WITH THE ELECTRONIC STEERING LOCK AND IT WILL NEED TO BE REPLACED. THEY GAVE ME A QUOTE OF AROUND $1500 OVER PHONE. FINALLY I HAD AAA TOW MY CAR TO MY MECHANIC AND GOT IT REPAIRED FOR AROUND $800. WHILE RESEARCHING THIS PROBLEM, I WAS SHOCKED TO SEE THAT THERE WERE 1000S OF THREADS ONLINE WHERE THE OWNERS OF 2008 AND 2009 C CLASS WERE COMPLAINING ABOUT THE SAME ISSUE AND HOW EACH ONE HAD TO SHELL OUT ANYWHERE FROM $1200 TO $1600 AT THE DEALERSHIP TO GET IT REPAIRED. I CALLED MB AND THEY ADMITTED THAT THIS IS A COMMON ISSUE BUT CANNOT DO ANYTHING ABOUT IT. I WAS QUITE APPALLED AT THIS SITUATION WHERE THIS BEING A KNOWN ISSUE FACED BY 1000S OF MB CUSTOMERS BUT MB WOULD NOT FIX IT. HERE IS A SAMPLE OF GOOGLE SEARCH WHERE YOU WILL FIND MULTIPLE PEOPLE REPORTING THIS PROBLEM - HTTPS://WWW.GOOGLE.COM/WEBHP?SOURCEID=CHROME-INSTANT&ION=1&ESPV=2&IE=UTF-8#Q=2008%20MERCEDES%20C300%20ELECTRONIC%20STEERING%20LOCK EVEN YOUTUBE HA
CAR WAS WORKING FINE THEN THE FOLLOWING MORNING, I CANNOT GET MY CAR TO START. ON THE DASHBOARD IT READS SRS MALFUNCTION.
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C300. WHILE THE VEHICLE WAS PARKED, SMOKE APPEARED FROM THE RADIO WHEN IT WAS ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.
TRANSMISSION AT 60000 STARTED MAKING NOISE. MY MECHANIC DIAGNOSED AS TRANSMISSION REAR DRIVE SHAFT BEARING. LOOKING ON INTERNET, MANY PEOPLE HAD SAME ISSUE AT EVEN LOWER MILEAGE. AND MERCEDES DOES NOT MAKE JUST BEARING, THE ENTIRE TRANSMISSION NEEDS REPLACED.USED TRANSMISSIONS ARE DOING SAME THING. I THINK IT IS TIME TO ISSUE A RECALL
I REPLACED THE BATTERY AND KEY DUE TO CAR NOT STARTING ($600 AND 1 WEEK IN THE SHOP). 2 DAYS LATER, THE NEW KEY FAILED TO START THE CAR DUE TO THE SAME ISSUE. EIS FAILURE WILL COST ANOTHER $1200. THIS SHOULD BE PART OF A RECALL, I WAS STRANDED TWICE AND IT IS A COMMON PROBLEM WITH THIS MODEL.
HELLO, I INSERTED MY KEY INTO MY 2008 C300, BUT THE CAR WON'T START. IT TURNS AS IT SHOULD, BUT THE CAR ISN'T STARTING. THE BATTERY FOR THE CAR IS NEW AND READS 12.6 V WHEN TESTED. THE RADIO AND LIGHTS WORK, BUT THE WINDOWS WON'T ROLL UP OR THE SUNROOF, AND THE GLOVE COMPARTMENT DOESN'T LIGHT UP. WITH THE KEY INSIDE THE IGNITION AND THE DOOR OPENED, THE CAR NOTIFIES ME TO REMOVE THE KEY FROM THE IGNITION. I AM NOT SURE WHAT'S GOING ON, ANY IDEAS?
WE PARKED THE VEHICLE IN A STORE PARKING LOT AFTER DRIVING FOR 40 MINUTES, WENT INTO THE STORE FOR 30 MINUTES CAME OUT AND CAR WOULD NOT START, STEERING WOULD NOT UNLOCK AND SHIFTER WOULD NOT COME OUT OF PARK. TOWED TO MERCEDES BENZ OF SAN JOSE AND WAS TOLD ELECTRONIC STEERING LOCK HAD FAILED. CONTACTED MERCEDES BENZ AS VEHICLE ONLY HAD 52,000 MILES AND MERCEDES CUSTOMER RELATIONS STATED THIS WAS NOT THE FIRST TIME THEY HAD HEARD OF THIS. THEY GAVE $200.00 TOWARD THE $1100.00 REPAIR. I ASKED IF THIS COULD OF HAPPENED WHILE I WAS DRIVING AND HE STATED HE NEVER HEARD OF THAT BUT DID NOT GUARENTEE IT WAS NOT POSSIBLE. IF THIS HAD HAPPENED WHILE DRIVING THE WHEEL WOULD HAVE LOCKED AND I WOULD NOT HAVE BEEN ABLE TO STEER.
ELECTRONIC STEERING WHEEL LOCK FAILED
PARKED CAR LEFT FOR AN HOUR CAME BACK AND TRIED TO START VEHICLE AND IT WOULD NOT START DEALERSHIP SAID IT WAS THE EIS (ELECTRONIC IGNITION SWITCH) AND CHARGED ME $1900 TO FIX IT, ALSO BEFORE I TOOK IT IN FOR THAT REPAIR THE SUNROOF WOULD NOT WORK PROPERLY AND REAR RIGHT BRAKE LIGHT WENT OUT THEY FIXED THAT UNDER RECALL FREE AFTER THAT MY SUNROOF WORKED FINE. NOW MY SERPENTINE BELT BROKE AND SHREDDED WHILE I WAS DRIVING LOOKED IN MY ENGINE AND THE BELT WAS ALL OVER ENGINE IN PIECES.
UPDATE: OCT 19, 2015 MY CAR WOULDN'T TURN OVER. THE LIGHTS, RADIO AND BATTERY WERE FINE. I TRIED TO JUMP THE CAR JUST IN CASE (IT WASN'T THE BATTERY) HAD THE CAR TOWED TO THE DEALERSHIP THE NEXT DAY. THE FOLLOWING DAY THE DEALERSHIP INFORMED ME IT WAS THE EIS SWITCH (ELECTRONIC STEERING LOCK). PRICE TAG $1212 AND SOME CHANGE.
MY 2008 C300 WAS PARKED. I CAME OUTSIDE TO HEAD OUT AND MY IGNITION WOULD NOT TURN OVER BUT ALL LIGHTS, RADIO, SEAT, ETC WERE WORKING JUST FINE. WINDOWS AND SUNROOF DON'T WORK. MY CAR IS STOPPED AT 68,018 MILES.
2ND TIME WITH SAME EIS ISSUE IN ONE YEAR. IGNITION WOULD NOT TURN OVER BUT ALL LIGHTS, RADIO, ETC WERE WORKING JUST FINE. IT COST ME $1300 TO GET IT FIXED THE FIRST TIME AFTER HAVING IT TOWED TO A DEALERSHIP. WAS NOT COVERED BY WARRANTY. A YEAR LATER I HAVE TO DO IT ALL OVER AGAIN?!?! IT IS RIDICULOUS THAT MERCEDES DOES NOT RECALL THIS ISSUE AS IT IS SO COMMON AFTER READING SO MANY POSTS ABOUT IT.
DROVE MY CAR HOME AND IT RAN FINE. THE NEXT MORNING THE CAR WOULD NOT START. DASH LIGHTS AND RADIO CAME ON BUT ENGINE WOULD NOT TURN OVER. TOOK MY VEHICLE TO DEALER AND FOUND OUT IT WAS THE EIS SWITCH THAT IS BAD WHICH SEEMS TO FAIL IN THE MODEL. IT COST ME $1500 TO REPLACE SWITCH. MERCEDES NEEDS TO DO A RECALL OR REIMBURSE FOR REPAIRS BECAUSE THERE ARE OVER 2,000 COMPLAINTS ON THIS PART AND YEAR VEHICLE.
IGNATION SWITCH COMPLELY DEAD. BATTERY OK. VEHICALE WAS IN MY DRIVEWAY. USED VEHICALE IN MORNING RAN FINE. WENT USED VEHICALE AFTERNOON. IGNATION SWITCH COMPLELY DEAD. THEY MUST BE RECALL ON THIS IGNATION SWITCH PROBLEM. PLEASE LOOK INTO THIS MATTER.
HAVING PROBLEMS WITH THE ELECTRONIC IGNITION SWITCH AND/OR STEERING WHEEL LOCKING MECHANISM. VEHICLE WILL NOT START. THIS IS A PROBLEM WITH MANY C 300'S
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C300. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH OR THE COMPUTER SYSTEM NEEDED TO BE REPLACED OR UPDATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING IGNITION AND LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C300. WHILE DRIVING APPROXIMATELY 30 MPH, THE FUEL GAUGE FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V303000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
DRIVER AIRBAG LIGHT COME ON DASH AND OFF.
PARK THIS CAR ON MY DAUGHTER SCHOOL AFTER CLASS TURN OFF WHEN TRAY TO STAR ENGINE NOTHING HAPPENS THE STEERING LOCK DOESN'T WORK AND SHUT DOWN ALL CAR COST ME 1600 PLUS TWO WEEK RENT A CAR BECAUSE DE PART HAVE TO BUY ON GERMANY BELIEVE IT OR NOT THE PART COST $350 TWO HRS DEALER WORK $1250
SAME ISSUE AS LITERALLY THOUSANDS OF OTHERS ARE COMPLAINING OF...CAR FAILS TO START DUE TO EITHER A FAULTY STEERING WHEEL IGNITION LOCK OR EIS NOT RECOGNIZING THE KEY AND THEREFORE NOT STARTING. IT HAS HAPPENED TWICE TO ME, DEALER SERVICE ADVISOR KNEW IMMEDIATELY AND EVEN GUESSED AT THE MODEL AND YEAR OF MY VEHICLE, WHICH TELLS ME THAT THIS IS A PREVALENT ISSUE, SUPPORTED BY THE THOUSANDS OF POSTS I HAVE READ ON VARIOUS FORUMS. THIS IS A POTENTIAL SAFETY NIGHTMARE WAITING TO HAPPEN, SIMILAR IN NATURE, IF NOT SCOPE, TO THE GM IGNITION SWITCH RECALL! THE SAME THING COULD HAPPEN IF THE FAILURE OCCURS AT HIGHWAY SPEED.
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C300. WHILE DRIVING AT 45 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,800.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2008 Mercedes-Benz C300 → · Every C300 year → · How the figures are calculated →