Page 4 of 14 · complaints 151–200 of 672

2008 Mercedes-Benz C300 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Steering
Filed Feb 14, 201872,400 milesNY

THE ELECTRON STEERING LOCK FAILED ON MY 2008 C300. THERE WERE NO WARNING LIGHTS THAT CAME ON PREVIOUSLY BUT THE CAR JUST DID NOT START ONE DAY. THIS PROBLEM IS PREVELANT AMONG MANY OWNERS SO MERCEDES SHOULD COVER THE COST OF REPAIR.

Air Bags
Filed Feb 14, 2018MA

I CANNOT SEEM TO GET MY AIRBAG FIXED EVEN WITH THIS RECALL IN PLACE. CAN SOMEONE PLEASE ASSIST?

Electrical System
Filed Feb 14, 201886,990 milesTX

MY CAR WOULD NOT START... NOTHING WHEN THE I TURN THE KEY INTO THE ON POSITION . THE BATTERY WAS CHECKED AND WAS GOOD. THIS HAPPED SEVERAL TIMES OVER MONTHS BUT TWICE THE CAR STARTED AFTER SITTING MAYBE 8 HOURS. THIS HAPPENED A THIRD TIME A FEW MONTHS LATER. I WAS STRANDED AND ENDED UP HAVING THE CAR TOWED HOME. I TRIED STARTING IT THE NEXT DAY ..NOTHING. MY AUTHORIZED MERCEDES REPAIR SHOP INFORMED ME THAT IT WAS THE ELECTRONIC IGNITION MODULE. I WAITED 2 WEEKS FOR THE PART. COST WAS $1600. JUST A NOTE... I OCCASIONALLY HEARD A FAINT NOISE LIKE A MOTOR RUNNING INSIDE OF MY CAR WHENEVER I TURNED THE IGNITION OFF FOR A COUPLE YEARS BUT DID NOT THINK IT WAS ANY THING TO BE CONCERNED BUT APPARENTLY THIS MAY HAVE BEEN A SIGN OF A FAILING PART.

Unknown or OtherFire
Filed Feb 10, 201888,700 milesGA

FIRE OCCURRED WHILE DRIVING ON CITY STREET

Air Bags
Filed Feb 1, 2018WA

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BELLEVUE MERCEDES-BENZ IN BELLEVUE, WASHINGTON WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID AND A VIN TOOL SEARCH WAS UNABLE TO BE COMPLETED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Feb 1, 2018MA

AIR BAG RECALL

Air Bags
Filed Jan 23, 2018119,000 milesFL

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V383000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 119,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 19, 2018AL

TAKATA RECALL- THE MANUFACTURER HAS FAILED TO REMEDY THIS RECALL FOR MY VEHICLE. THE AIRBAG ISSUE INDICATOR LIGHT HAS BEEN ON MY VEHICLE FOR 2 YEARS. MY FAMILY AND I ARE AT RISK OF INJURY AND WOULD LIKE TO HAVE THIS AIRBAG ISSUE REMEDIED OR THE VEHICLE NEED TO BE REPLACED.

Air Bags
Filed Jan 17, 2018CT

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. WHILE DRIVING AT UNKNOWN SPEEDS, THE PASSENGER AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE CONTACT CALLED MERCEDES-BENZ OF FAIRFIELD AT 877-557-5299 AND WAS INFORMED OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER AGAIN AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED, BUT THE DRIVER'S SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS CONTACTED, BUT FAILED TO ANSWER. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 6, 2018CA

TAKATA RECALL I STILL HAVE NOT RECEIVED REPLACEMENT AIR BAGS FOR MY VEHICLE. I KEEP ASKING AT COURTESY MOTORS IN CHICO, CA WHEN THE REPLACEMENT AIRBAGS WILL COME IN SO I CAN HAVE THEM INSTALLED. THEY STILL HAVE NOT COME IN!!! I HAVE BEEN UNCOMFORTABLE FOR YEARS DRIVING MY VEHICLE KNOWING THAT MY AIRBAGS MAY CAUSE DANGER TO MY PASSENGERS AND MYSELF IF THEY INFLATED!!

Air Bags
Filed Jan 2, 2018PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED MERCEDES-BENZ DEALER AT KNOPF AUTOMOTIVE ((610) 967-0197, 3401 LEHIGH STREET, ALLENTOWN, PA) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 28, 2017MA

I HAVE BEEN CALLING THE DEALERSHIPS IN MY AREA FOR THE PAST TWO YEARS IF NOT LONGER AND STILL THEY DON'T KNOW WHEN. MY CAR IS NEARLY 10 YEARS OLD NOW, WHEN IS MERCEDES GOING TO FIX IT WHEN I AM DEAD?

Air Bags
Filed Dec 27, 2017MA

WHY DIDN'T THE DEALER TELL ME THIS WHEN I PURCHASED THE CAR? ACCORDING TO WWW.AIRBAGRECALL.COM, IT WAS 2 RECALLS ON THE AIR BAGS LAST YEAR 2016, SO THEY KNEW IT WAS A RECALL. I COULD OF HAD AND ACCIDENT AND BEEN HURT REAL BAD. I AM VERY UPSET WITH THE MERCEDES DEALER AND PRESTIAGE AUTO IN RHODE ISLAND. I WILL BE TAKING FURTHER ACTIONS ABOUT THIS PROBLEM. I JUST FOUND OUT ABOUT THE AIRBAGS ON DECEMBER 23, 2017.

Air Bags
Filed Dec 22, 2017CA

TAKATA RECALL

Air Bags
Filed Dec 20, 2017WA

TAKATA RECALL. MY CAR WAS RECALLED 3+ YEARS AGO AND DESPITE MY CONSTANT FOLLOW UP THE PARTS ARE NEVER AVAILABLE. I'VE COMPLAINED DIRECT TO MBUSA. THEY HAVE NO INTEREST AND TREAT THESE CALLS AS AN ANNOYANCE. I CAN'T SELL MY CAR AND I TRY TO AVOID DRIVING IT. THERE HASN'T BEEN AN ACTUAL INCIDENT BUT I DON'T KNOW WHAT ELSE TO DO. THE DATE BELOW IS THE DATE I BELIEVE I WAS FIRST INFORMED.

Electronic Stability Control (esc)
Filed Dec 16, 2017128,908 milesCT

THE POWER STEERING SUDDENLY STOP WORKING WHILE I AM DRIVING.

Air Bags
Filed Dec 15, 2017100,000 milesAK

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (MERCEDES-BENZ OF ANCHORAGE, 1000 E 6TH AVENUE, ANCHORAGE, AK 99501) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Dec 13, 201791,000 milesCA

DRIVERS SIDE REAR TAILLIGHT ISSUES; BROWN GROUND WIRE SHORTED OUT AND MELTED CONNECTOR PLUG AND SHORTED OUT LAMP ASSEMBLY .

Air Bags
Filed Dec 13, 2017NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN LOCAL DEALER WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Unknown or Other
Filed Dec 13, 201759,000 milesVA

SINCE 2012, FIVE GOODYEAR ASSURANCE FUEL MAX TIRES, SIZE 225/45R17 HAVE FAILED AND NEEDED REPLACEMENT. GOODYEAR REIMBURSED US FOR SOME OF THE COST. ALL TIRES HAD A FAILURE NOT RELATED TO TREAD LIFE. THE MOST RECENT INCIDENT WAS A TIRE WITH LESS THAN 10,000 MILES. IN EACH CASE THE CAR WAS DRIVEN WITHIN SPEED LIMITS AND DID NOT INCUR A TRAUMA. WE BELIEVE THE TIRES, AT LEAST FOUR, WERE FROM A DEFECTIVE BATCH. IN THREE OF THE FAILURES WE WERE LUCKY THAT THE TIRE DID NOT CATASTROPHICALLY FAIL AT SPEEDS OVER 60 MPH.

Air Bags
Filed Dec 12, 20171 milesVA

TAKATA RECALL -- I HAVE BEEN RECEIVING RECALL NOTICES FROM MERCEDES BENZ CORPORATE IN ATLANTA, GA, FOR YEARS. EVERY TIME I TAKE MY VEHICLE TO THE DEALERSHIP FOR SERVICE, THE REPLACEMENT AIRBAGS ARE NOT AVAILABLE. I HAVE BEEN TOSSING THE OLD LETTERS WHEN I RECEIVE A NEW ONE (THE LATEST ONE IS DATE APRIL, 2016). THIS HAS BEEN A SERIOUS CONCERN OF MINE; IN THAT, I AM THE PRIMARY DRIVER OF THIS VEHICLE AND THE AIRBAG PROBLEM IS ON THE DRIVER'S SIDE. I AM DISABLED AND HAVE SERIOUS PROBLEMS FROM RADIATION/CHEMO ON MY LEFT UPPER SIDE (STAGE 3 BREAST CANCER). MY RIBS BREAK VERY EASILY AND HAVE (ON ONE OCCASION BROKEN FROM SEVERE BRONCHITIS). I HAVE NOT FELT SAFE IN THIS VEHICLE SINCE RECEIVING THESE LETTERS. I NOW HAVE HAVE SEVERE BURNS (2ND AND 3RD DEGREE) ON MY LEFT HAND AND ARM. I AM ALMOST AFRAID TO DRIVE MY CAR. I AM A VERY CAREFUL DRIVER, BUT WHEN YOU LIVE IN THE MOUNTAINS AND MEDICAL CARE CAN BE FOUR MOUNTAINS (DRIVING TIME 1 HOUR, 50 MINUTES) AWAY, YOU ARE EXPOSED TO MANY HAIRPIN TURNS AND THE POSSIBILITY OF WILDLIFE RUNNING INTO THE ROAD. YOU NEVER KNOW WHAT IS AROUND EACH CORNER. I DO NOT DRIVE AT NIGHT, SO THE "HEADLIGHT WARNING" WOULD NOT BE SEEN FOR ME. I HAVE NEVER RECEIVED ANY PROJECTION DATES AS TO WHEN THIS REPLACEMENT WOULD BE AVAILABLE. I HAVE CONTACTED THE DEALER (THREE OF THEM) LISTED ON WEBSITE AND NONE ARE ABLE TO HELP ME. I DO NOT WANT TO FEAR DRIVING A VEHICLE THAT COSTS (FULLY LOADED WITH MORE UPGRADES) $47,000.00. THAT IS A LOT OF MONEY TO FEEL UNSAFE. ALSO

Air Bags
Filed Dec 12, 2017MS

TAKATA RECALL MY VEHICLE CURRENTLY HAS AN ACTIVE RECALL FOR THE AIRBAGS, AFTER BEING INSTRUCTED TO CONTACT A LOCAL DEALERSHIP TO HAVE THE PROBLEM FIXED, I CONTACTED MERCEDES BENZ OF JACKSON. I WAS TOLD THAT THEY DID NOT HAVE THE PARTS IN AT THAT TIME, WHICH I UNDERSTAND. I ASKED IF THEY COULD ORDER THE PARTS AND WAS TOLD NO AND THAT THERE WAS NOTHING THAT THEY COULD DO FOR ME. MY UNDERSTANDING IS THAT IF MY CAR HAS A DEFECTIVE PART, THE DEALERSHIP IS TO GET THE PART TO FIX IT. BEING TOLD "THERE'S NOTHING WE CAN DO FOR YOU IS NOT WHAT I NEEDED TO HEAR, KNOWING THAT I AM DRIVING AROUND IN A CAR WITH A BAD AIRBAG.

Air Bags
Filed Dec 12, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PEMBROKE PINES (14199 PINES BLVD, PEMBROKE PINES, FL 33027, PHONE: (954) 644-5035), BUT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 11, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ORANGE PARK (7018 BLANDING BLVD, JACKSONVILLE, FL 32244, (904) 777-5900) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 11, 201779,000 milesVA

THE DEALER(MERCEDES BENZ TYSONS ) IS REFUSING TO REPLACE MY DEFECTIVE AIRBAGS EVEN THOUGH MY AIR BAGS HAVE BEEN RECALLED ON AIRBAG RECALL.COM I AM AFRAID OF DRIVING A CAR WITH DEFECTIVE AIRBAGS WHICH IS A SAFETY CONCERN FOR ME AND MY FAMILY.

Air Bags
Filed Dec 11, 2017FL

TAKATA AIRBAG RECALL -- NO INDICATION BY MERCEDES BENZ WHEN AIRBAG WOULD BE REPLACED, NOT EVEN WHETHER IT COULD TAKE SEVERAL YEARS. LOCAL DEALER ASKED ME TO CONTACT THEIR NATIONAL HOTLINE (1-877-496-3691). NO INDICATION WHEN EXPECTED REPLACEMENT IS EXPECTED TO HAPPEN. NOT EVEN IN TERMS OF YEARS!

Air Bags
Filed Dec 11, 2017NY

TAKATA RECALL: WE HAVE BEEN CALLING TO HAVE OUR AIRBAGS REPLACED FOR MORE THAN 2 YEARS, THEY KEEP TELLING ME THEY DON'T HAVE THE PARTS. WE ARE AFRAID TO DRIVE OUR CAR.WHEN I CALL THE RECALL CENTER THEY SAY THEY DON'T INFO ON THIS VEHICLE.

Air Bags
Filed Dec 10, 2017NC

"TAKATA RECALL" I HAVE CONTACTED M-B DEALER NUMEROUS TIMES ABOUT REPLACING THE AIR BAGS AND HE SAYS THAT HE DOESN'T KNOW WHEN HE'LL HAVE THE PARTS. LAST CONTACT WAS ON NOV.18, 2017.

Air Bags
Filed Dec 10, 2017CA

I HAVE TRIED MORE THAN 8 TIMES TO OBTAIN REPLACEMENT AIRBAGS FOR MY CAR. I AM REPEATEDLY TOLD THAT NO NEW AIRBAGS HAVE BEEN CREATED "FOR ANY VEHICLE". WHY IS TK HOLDINGS INC. GETTING AWAY WITH THIS?

Air Bags
Filed Dec 8, 2017NY

TAKATA RECALL - RECEIVED NOTIFICATION OF RECALL & NOTICE OF TK HOLDINGS INC. CHAPTER 11 CASE NO. 17-11375 (BLS) - I HAVE CONTACTED DEALERSHIPS IN MY AREA AND THEY STATED THAT THEY HAVE BEEN WAITING FOR PARTS TO REPLACE AIRBAGS FOR OVER I YEAR AND HAVE NO IDEA WHEN AND/OR IF THEY WILL BE COMING IN.

Air Bags
Filed Dec 7, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF GAINESVILLE, 4000 N MAIN ST, GAINESVILLE, FL 32609) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-367-6372 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE AND INFORMED THE CONTACT THAT THEY WOULD CALL BACK. THE CONTACT DID NOT RECEIVE A CALL BACK FROM THE MANUFACTURER. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 4, 2017MD

TAKATA RECALL - I'VE BEEN WAITING FOR A FIX SINCE I WAS NOTIFIED IN FEB AND A 2ND RECALL IN MAY OF 2016. I CONTINUE TO RECEIVE MESSAGES ABOUT CONTACTING A DEALER TO HAVE THE RECALL WORK PERFORMED (I HAVE ALSO USED THE HTTPS://WWW.AIRBAGRECALL.COM/EN/CHECK-YOUR-VEHICLE SITE WHICH INFORMS ME A "REMEDY IS NOT AVAILABLE" FOR EITHER RECALL, YET WHEN I CLICK "TAKE ACTION", IT DIRECTS ME TO CONTACT A DEALER). I HAVE CONTACTED MY DEALER AND THEY CONTINUE TO CLAIM NO FIX IS AVAILABLE. WHY, AFTER THIS LONG, IS A FIX NOT YET AVAILABLE, AND WHY AM I WASTING MY TIME TO BE SENT IN CIRCLES TRYING TO SCHEDULE A FIX THAT ISN'T AVAILABLE.

Air Bags
Filed Dec 4, 2017MS

FAILED TO DEPLOY-MEANING FAIL TO COME OUT. THE AIR BAG LIGHTS REMAIN ON.

Air Bags
Filed Dec 3, 2017CA

TAKATA RECALL - DEALER HAS NO REPLACEMENT AIRBAGS TO INSTALL, WHICH RAISES THE RISK OF INJURY OR DEATH AND REDUCES THE VALUE OF THE CAR. ## VIN FAILED ## MERCEDES BENZ C300 2008 ##

Air Bags
Filed Dec 1, 2017NJ

TAKATA RECALL. I WOULD LIKE TO COMPLAIN ABOUT INACTION FROM MERCEDES BENZ ON THE REPLACEMENT OF MY AIRBAGS WHICH ARE KNOWN TO HAVE AN ISSUE THAT COULD CAUSE DEATH. OTHER VEHICLE MANUFACTURERS SUCH AS HONDA AND NISSAN ARE PROVIDING REPLACEMENT RENTAL CARS TO CUSTOMERS UNTIL THE CLIENT'S CAR IS FIXED. MERCEDES BENZ HAS REFUSED TO DO THIS WHEN I CONTACTED THEM AT THEIR CORPORATE CUSTOMER SERVICE NUMBER AND THE CAR DEALERSHIP IN CHERRY HILL, NJ (WHO ALSO PUT THE PHONE DOWN WHEN I ASKED THEM HOW THIS WAS OKAY). I AM CONCERNED FOR MYSELF AND MY FAMILY MEMBERS SINCE THE WARNING SAYS THAT AIR BAG DEPLOYMENT COULD CAUSE DEATH. I WOULD LIKE TO SEE SOME ACTION AGAINST MERCEDES BENZ FOR NOT PROVIDING CUSTOMERS WITH AN ALTERNATIVE SUCH AS A RENTAL CAR UNTIL THEY ARE ABLE TO REPLACE THESE DANGEROUS AND DEFECTIVE PARTS. PLEASE ADVISE ON WHAT I SHOULD DO NEXT AS I NEED THIS CAR TO GET TO WORK AND TRANSPORT MY FAMILY EVERY DAY. THANK YOU. PLEASE HELP!

Air Bags
Filed Nov 30, 2017GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ATLANTA CLASSIC CARS MERCEDES-BENZ, 1705 BOGGS RD, DULUTH, GA 30096) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AT 877-496-3691 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 29, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SOUTH BAY AT (310) 513-5300 (3311 PACIFIC COAST HWY, TORRANCE, CA 90505) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 28, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF ARCADIA, 101 N SANTA ANITA AVE, ARCADIA, CA 91006) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 27, 2017MA

TAKATA AIR BAG RECALL

Air Bags
Filed Nov 22, 2017CA

TAKATA RECALL - RECALL DATE WAS MAY 25, 2016. NO RECALL LETTER HAS BEEN RECEIVED. NO RECALL REPAIRS YET AVAILABLE. WHEN I CHECK THE STATUS ONLINE, IT STILL SAYS "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE".

Air Bags
Filed Nov 21, 2017NY

I HAVEN'T RECEIVED THE REPLACEMENT AIRBAG IN MY VEHICLE AS OF TODAY

Air Bags
Filed Nov 18, 2017FL

TAKATA RECALL-I HAVE NOT BEEN PROVIDED WITH AT REPAIR/REPLACEMENT AND IT HAS BEEN ALMOST 2 YEARS.

Air Bags
Filed Nov 17, 2017LA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MOSS MOTORS, 1456 LA 728-8, LAFAYETTE, LA 70501, (337) 235-9086) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER ONLY STATED THAT THE CONTACT WOULD NEED TO WAIT TO RECEIVE A SECOND LETTER. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 16, 201787,561 milesCA

MY WARNING LIGHT AS BEEN ON FOR ALMOST 2YRS AN CANNOT GET DEALER TO FIX OR TURN WARNING OFF!

Air Bags
Filed Nov 16, 2017TX

TAKATA RECALL SINCE MAY 2016. MERCEDES DEALERS STATE NO PARTS AVAILABLE FOR CAR. I CALL EVERY TWO TO THREE MONTHS. THEY STATE THEIR HANDS ARE TIED.

Air Bags
Filed Nov 15, 201769,975 milesAL

TAKATA RECALL - RECEIVED RECALL LETTERS TO CONTACT DEALERSHIP. I HAVE CALLED JACK INGRAM MERCEDES SEVERAL TIMES. THEY SAY THEY DO NOT HAVE PARTS TO REPAIR MY VEHICLE AIR BAGS. I AM STILL DRIVING MY VEHICLE AND PRAYING THAT I DO NOT HAVE AN ACCIDENT INFLATING THE AIRBAGS. NOW I HAVE RECEIVED CHAPTER 11 NOTICE FROM TK HOLDINGS INC. I CALLED DEALERSHIP TODAY: 11/15/2017 AND THEY STILL DO NOT HAVE PARTS TO REPLACE AIRBAGS.

Air Bags
Filed Nov 14, 2017CA

'TAKATA RECALL'...I HAVE CONTACTED RUSNAK MERCEDES IN ARCADIA CALIF. NO LESS THAN 6 TIMES THIS LAST YEAR FOR A REPLACEMENT AND STILL THEY SAY NO REPLACEMENT BAGS ARE AVAILABLE...I HAVE A YOUNG COLLEGE DAUGHTER DRIVING THIS CAR AND I AM CONCERNED FOR HER SAFELY...WHY IS IT TAKING SO LONG FOR A REPLACEMENT?

Air Bags
Filed Nov 14, 201738,000 milesPA

TAKATA RECALL: I CALLED THE MAIN PHONE NUMBER FOR MERCEDES BENZ AND THERE ARE NO PARTS AVAILABLE TO FIX THE RECALL ON MY FRONT AND SIDE AIRBAGS.

Air Bags
Filed Nov 13, 201775,000 milesWA

TAKATA RECALL: I HAVE AIR BAG RECALL 3 TIMES: FEB 11, 2016, MAY 25, 2016, JAN 10, 2017 BUT WHEN I CONTACTED MY MERCEDES BENZ DEALER 5 TIMES, THEY SAID THE AIRBAG REPLACEMENT HASN'T ARRIVED ON ALL THE TIMES I CALLED. FEB 11, 2016: IT'S DRIVER-SIDE FRONT AIRBAGS DEFECT RELATED TO TAKATA PSDI-5 INFLATORS. MAY 25, 2016: PASSENGER-SIDE FRONT AIRBAGS TAKATA PSPI-2 INFLATORS. JAN 10, 2017: PASSENGER-SIDE FRONT AIRBAGS DEFECT RELATED TO INFLATORS.

Air Bags
Filed Nov 13, 201765,000 milesTX

'TAKATA RECALL' I OWN THREE MERCEDES BENZ AND ALL THREE OF THEM HAVE THE AIRBAG LIGHTS ON. THEY ALSO ALL HAVE RECALLS FOR THE SAME AIRBAG ISSUE. ALSO, THE PASSENGER SIDE IN MY LATEST MODEL, MY C300, SHOWS THE PASSENGER AIRBAG LIGHT GO ON AND OFF EVEN WHEN NO ONE IS SEATING IN THE SEAT. AND OFTEN WHEN SOMEONE IS SITTING IN THE SEAT, THE AIRBAG DOESN'T EVEN COME ON AT ALL.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2008 Mercedes-Benz C300 → · Every C300 year → · How the figures are calculated →