2004 Mercedes Benz C230

Routine

Owners filed 31 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System7
040
Seat Belts4
000
Engine4
000
Engine and Engine Cooling3
000
Fuel/Propulsion System2
000
Fuel System, Gasoline2
000
Visibility/Wiper1
000
Visibility1
000
Unknown or Other1
000
Tires1
000

3 safety recalls

Part 573 reports
Visibility › Sun/Moon Roof Assembly24V874000
Filed Nov 19, 202433,456 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Risk. A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy. Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

Visibility › Sun/Moon Roof Assembly22V954000
Filed Dec 23, 2022131,653 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Risk. A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Remedy. Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

Visibility › Sun/Moon Roof Assembly19V918000
Filed Dec 20, 2019747,928 vehiclesMercedes-Benz Usa, Llc.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Risk. A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy. MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

What owners reported

Newest filings
Structure › Body
Filed Aug 5, 2021CA

The bonding agent on my roof ( between the glass panel and frame of car) is breaking down- The other week, when I had the sun roof open in direct sun ( my car is usually parked in covered parking) the bonding was sticky to the touch, and got all over my hand when I inspected the rail. I took it to Mercedes, because I thought that it was under recall # 202004011 for this very issue, but they said it was not a covered model. They wanted to charge $300 for an inspection and diagnosis. MBUSA customer service also not interested in investigating whether this issue is affecting my model car. In the recalled models, there is a danger of the glass roof separating from the vehicle.

Electrical SystemFire
Filed Oct 9, 202087,000 milesIN

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C230. THE CONTACT STATED HE NOTICED THE FRONT DRIVER SIDE HEAD LIGHTS WAS MELTED. THE CONTACT STATED HE REPLACED THE BULB HIMSELF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

Visibility/Wiper
Filed Apr 2, 2020121,000 milesCA

TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ C 230. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PARTS FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE SUNROOF WAS INOPERABLE. THE CONTACT REACHED OUT TO MERCEDES-BENZ OF PALM SPRINGS LOCATED AT (4095 E. PALM CANYON DR, PALM SPRINGS, CA 92264, (760) 328-6525) AND WAS INFORMED THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE AND WAS NOT ABLE TO PROVIDE A TIME FRAME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed Mar 4, 2020NY

SUNROOF DEFECTIVE AND MERCEDES IS NOT HONORING THIS RECALL. C CLASS WAS ANNOUNCED AS PART OF RECALL, HOWEVER THEY WOULD NOT HONOR 2004 C230 DEFECTIVE SUNROOF. PLEASE HELP. I AM SURE THAT MERCEDES IS DOING THEIR BEST NOT TO REPAIR AS MANY AS POSSIBLE.

Engine
Filed Feb 17, 2019NV

FUEL SYSTEM IS LEAKING GETTING CHECK ENGINE LIGHTS CAN'T PASS SMOG AND EGR HOSES THAT RUN DOWN BY THE SUPER CHARGER ARE LEAKING CAUSE THE RUBBER THEY USED KNOWING THIS WOULD HAPPEN ALL HAVE TO DO WITH THE CHECK ENGINE LIGHT ON

Air Bags
Filed Nov 11, 2018NY

I HAVE A MERCEDES BENZ C230 THE LIGHT IS ON BUT THE SRS IS ON GIVE MESSAGE THAT SAID DRIVE TO A WORK SHOP

Seat Belts
Filed Apr 24, 2018AL

MY DAUGHTER IS 18. THIS WAS MY MERCEDES THAT I HANDED DOWN TO HER THAT I THOUGHT WOULD BE SAFE. HOWEVER, THE DRIVER AND PASSENGER SIDE SEAT BELT BUCKLES ARE NOT LOCKING THE SEAT BELTS PROPERLY. THIS IS PART OF A RECALL DONE BY MERCEDES. HOWEVER, WHEN I CALLED THE MERCEDES DEALERSHIP AND ASKED THEM IF MY CAR WAS RECALLED, THEY SAID THAT MY VIN NUMBER WASN'T ONE OF THE CARS. I DON'T UNDERSTAND IF MY CAR IS DOING SAME THING THAT THE RECALL SAYS. THERE WILL BE A HECK OF A LAWSUIT IF MY DAUGHTER WAS TO GET IN A WRECK AND HER SEAT BELT MALFUNCTIONED. THIS IS WHAT THE RECALL SAYS AND MY DAUGHTER'S VEHICLE IS DOING THE SAME THING. ......SOME SEAT BELT BUCKLES MAY HAVE A BURR ON A METAL COMPONENT OF THE LOCKING MECHANISM. THIS COULD PREVENT THE SEAT BELT FROM LOCKING UNDER CERTAIN CONDITIONS. IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY. DEALERS WILL REPLACE THE AFFECTED SEAT BELTS. THIS RECALL IS EXPECTED TO BEGIN ON DECEMBER 22, 2003. THE MERCEDES-BENZ RECALL NUMBER IS 2003 120006. YOU WOULD THINK MERCEDES WOULD TAKE CAUTION AND FIX THIS IF THE OWNER IS TELLING THEM THE SEAT BELT IS DOING THE SAME THING ON THE CAR THAT THE RECALL SAYS. I WOULD LIKE FOR MERCEDES TO TAKE FULL RESPONSIBLE AND FIX MY VEHICLE AT NO CHARGE. IF NOT AND SOMETHING HAPPENS TO MY DAUGHTER, I WILL FILE A LAWSUIT. PERIOD. THANKS

Electrical SystemFire
Filed Oct 19, 2017127,000 milesCT

I WAS DRIVING ON THE I-95 AT 60 MPH AND TURNED ON MY AIR CONDITIONER WHEN SMOKE BEGAN TO COME OUT OF THE VENTS. I SHUT OFF THE AIR CONDITIONER AND THE SMOKE STOPPED. I VISITED WITH MY PARENTS AND AS I STARTED THE CAR AND IT WAS IDLING, I TURNED ON THE AIR CONDITIONER AND SMOKE BEGAN TO COME FROM THE VENTS AGAIN AND FLAMES APPEARED UNDER THE DASHBOARD. I WAS ABLE TO PUT OUT THE FIRE AND PULLED THE FUSE BOX COVER OFF AND FOUND THE FUSE BOX WAS WHERE THE FIRE HAD STARTED. THERE WAS A PAPER WITH FUSE SIZES AND LOCATIONS PUT (BY MERCEDES) IN BETWEEN THE FUSES WHICH HAD BEEN SINGED, AND PART OF THE FUSE BOX AND SOME OF THE FUSES HAD MELTED. I DID AN INTERNET SEARCH AND FOUND A COMPLAINT ON A MERCEDES FORUM WHERE THIS HAD HAPPENED TO ANOTHER 2004 MERCEDES C230.

Fuel/Propulsion System
Filed Apr 27, 2017CA

I HAVE MY CAR IN THE AUTO REPAIR SHOP AND THE MECHANIC TELLS ME I NEED A PVC HOSE AND A OXYGEN SENSOR AND BOTH THOSE ITEMS ARE ON A RECALL LIST. HE ASKED ME TO CALL THE DEALER I WAS TOLD BY THE DEALER THAT THOSE ARE RECALL ITEMS BUT NOT FOR MY CAR. MY COMPLAINT IS WHY IF THIS IS A RECALL ITEM IT SHOULD BE FOR ALL CARS. THOSE ARE THE ONLY 2 THINGS WRONG WITH MY CAR. I NEED HELP.

Seat Belts
Filed Apr 26, 2016136,000 milesAL

VEHICLE HAS 136,000 MILES AND HAS BEEN WELL MAINTAINED BY ALL OWNERS. DRIVERS BUCKLE OR LATCH NO LONGER OPERATING. PRIOR TO THIS IT WAS BECOMING HARD TO RELEASE BUCKLE AFTER USE. NOW STUCK IN CLOSED POSITION. IT INDICATES THAT THE BELT IS BUCKLED BUT IT WILL NOT CATCH. VERIFIED NOTHING IS STUCK IN MECHANISM.

Engine
Filed Dec 10, 201570,000 milesCT

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C230. WHILE DRIVING BETWEEN 25-30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION AND RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 02/05/16*LJ UPDATED 02/11/16 *JB

Engine
Filed Jun 16, 201559,000 milesCA

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C230. WHILE STARTING THE VEHICLE, THERE WAS A KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT IF THE SOUND BECAME PROGRESSIVELY WORSE, THE INTAKE AND EXHAUST CAM SHAFT ADJUSTER, THE CENTER BOLTS FOR THE CAM SHAFT, AND THE CHAIN TENSIONER WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.

Fuel/Propulsion System
Filed Jan 15, 201555,247 milesCA

THE FUEL TANK WILL ONLY FILL TO 3/4 AND THE VEHICLE HAS AN ODOR OF GASOLINE INSIDE AND OUTSIDE THE VEHICLE WHEN ATTEMPTING TO FILL THE TANK. THE VEHICLE WAS BROUGHT TO MERCEDES BENZ FOR SERVICE FOR THIS ISSUE AND THEY STATE THEY DO NOT KNOW HOW TO FIX IT AND HAVING SPENT APPROXIMATELY $1.000 FOR MERCEDES TO TRY AND DIAGNOSE THE PROBLEM THEY ADVISED THEY DON'T KNOW HOW TO FIX. I HAVE NOTED A RECALL FOR FUEL LEAK PROBE ON MERCEDES 2003-2008 E CLASS MODELS THAT HAS NOW BEEN CLOSED AFTER MERCEDES HAS AGREED TO FIX THE ISSUE. I CONTACTED MERCEDES NORTH AMERICA AND THEY STATE THE ISSUE ON MY C CLASS IS NOT RELATED TO THAT RECALL AND THERE IS NOTHING THEY CAN DO FOR ME. THE MILEAGE ON MY VEHICLE IS VERY LOW AND THIS SEEMS TO BE THE SAME PROBLEM THAT OCCURRED IN MY C-CLASS THAT THEY REFUSE TO FIX. *TR

Engine
Filed Jan 12, 2014204,600 milesCA

ENGINE STALLED WHILE WAITING FOR A LEFT TURN. HAVE A QUARTER TANK OF GAS. CHECK ENGINE LIGHT WAS ON. FAULT LIGHT DID NOT COME ON. CAR WAS PUSHED WHILE IN NEUTRAL BUT BREAKS DID NOT FUNCTION. ALMOST HIT A PARKED CAR. THIS IS THE SECOND TIME OF OCCURRENCE. REPAIR IS MORE THAN $1000. MECHANIC FOUND MOTOR OIL LEAKING ON ENGINE PARTS. IN 2003 ENGINE STALLED WHILE I WAS DRIVING ON A FWY. REPAIR WAS A FEW THOUSAND DOLLARS. *TR

Electrical SystemFire
Filed Apr 15, 2013124,000 milesTN

NUMEROUS THINGS HAVE HAPPENED. THE CAR HAS 124,000 RIGHT NOW. THIS IS THE BIGGEST LEMON EVER!! -CAR CAUGHT FIRE AT MERCEDES - A/C BLOWER SHORTED OUT, CAUSING FUSE BOX TO CATCH FIRE AND BURNT UNDERNEATH DASH. THEY INFORMED ME THE TECHNICIAN RECEIVED MINOR BURNS WHEN TRYING TO PUT OUT THE FIRE. -NEW ALARM SIREN (IT WOULD GO OFF RANDOMLY) -2 ALTERNATORS (VOLTAGE REGULATOR GOES BAD) -NEW DOOR LOCK ON DRIVER AND PASSENGER SIDE DOORS -NEW RF SENSOR ON DRIVER DOOR FOR THE KEY-LESS REMOTE -2 NEW THERMOSTATS -1 DRIVER SIDE DOOR HANDLE -2 PASSENGER SIDE DOOR HANDLES AND NOW BROKE FOR 3RD TIME -REAR GLASS WAS REPLACED BECAUSE WHEN REAR DEFROSTER WAS TURNED ON IT WOULD MAKE FM RADIO STATIC. IT DOES IT AGAIN NOW. -FRONT FOG LIGHT GLASS CRACKED IN HALF - BOUGHT NEW ONE AND DID IT AGAIN -CHECK ENGINE LIGHT ON NOW AND O2 SENSOR BAD. -REAR SCREEN SHADE IT STUCK UP. WONT GO DOWN. -KEY-LESS REMOTE ANTENNA IS BROKE -3 BRAKE SYSTEMS IN FRONT -1 BRAKE IN REAR -SUNROOF WORKS BUT THE ARM THAT POPS UP BROKE -MIDDLE CONSOLE BUTTONS GET STUCK SOMETIMES. MB HAS TO POP THEM BACK OUT. -STRUT STABILIZER BAR BROKE -TRANSMISSION MOUNT AND FRONT ARM BUSHINGS WERE ALL REPLACED. -LCD ON DASH HAS A BLUR LINE GOING THROUGH IT. -BOSE SPEAKERS WERE REPLACED AND NOW ALL BUSTED AGAIN. EXTERIOR - VERY SEXY CAR AND THAT'S ALL IT HAS. *TR

Seat Belts
Filed Aug 21, 201239,402 milesOH

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ CLASS. THE CONTACT STATED THAT AS SHE ATTEMPTED TO REACH FOR SOMETHING IN THE VEHICLE, THE FRONT DRIVER'S SIDE SEAT BELT SNAPPED AT THE BUCKLE ASSEMBLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 39,402.

Engine and Engine Cooling
Filed Apr 6, 2012CA

THIS CAR IS A MONEY PIT! I BOUGHT 2004 C230 KOMPRESSOR USED IN 2007. TO DATE I HAVE SPENT WELL OVER $8500 IN REPAIRS AND THE CAR IS SITTING IN MY DRIVEWAY WITH ITS LATEST AFFLICTION..A COMPLETELY BLOWN ENGINE. IT IS A USELESS PIECE OF JUNK AND I AM OUT THE $25,000 I ORIGINALLY PAID FOR IT, PLUS THE ADDITIONAL $8500 I HAVE PUT INTO IT. THIS IS HOW MERCEDES BENZ TAKES CARE OF BUSINESS? SOMETHING HAS DRASTICALLY CHANGED. MY DAD HAS HAD 2 MERCEDES OVER THE LAST 30 YEARS...THEY RAN PERFECTLY UNTIL HE SOLD THEM. HE JUST BOUGHT A BRAND NEW S-SERIES (2012) AND IT HAS ALREADY BEEN IN THE SHOP NUMEROUS TIMES. THE CARS ARE MADE CHEAP AND EVERYTHING IN THE INTERIOR IS PLASTIC, NOT WOOD AS IT SHOULD BE. MERCEDES, YOU SHOULD BE ASHAMED OF HOW FAR YOU HAVE LET YOUR STANDARDS FALL, IT IS A DISGRACE. *TR

Electrical SystemFire
Filed Jan 11, 2012NY

LETTER FROM CONGRESSMAN ACKERMAN ON BEHALF OF CONSTITUENT REGARDING AN ISSUE WITH HIS 2004 MERCEDES BENZ C230 *TGW THE CONSUMER STATED THE VEHICLE CAUGHT ON FIRE WHILE DRIVING, DUE TO A CATASTROPHIC ELECTRICAL FAILURE AND DESTROYED THE VEHICLE. *JB

Fuel System, Gasoline
Filed May 20, 201173,000 milesMS

FUEL SENDING SENSOR DEFECTIVE CAUSING VEHICLE TO SHUT DOWN OUT OF FUEL, BUT FUEL GAUGE READS A LITTLE LESS THAN HALF FULL. *TR

Engine and Engine Cooling
Filed Oct 28, 201044,600 milesAL

TL*THE CONTACT OWNS A 2004 MERCEDES BENZ C230. THE CONTACT STATED THAT THE ENGINE OIL WAS LEAKING ONTO THE O2 SENSOR. THE O2 SENSORS WERE PLACED AUGUST 2009 BY THE DEALER; THE PROBLEM WAS NOT CORRECTED. THE ENGINE OIL BEGAN LEAKING ON THE SENSORS AGAIN SO THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE CAMSHAFT, WIRING HARNESS AND O2 SENSORS NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,600 AND THE CURRENT MILEAGE WAS APPROXIMATELY 71,000.

20 of 31 complaints, reproduced as filed.

Across model years

Worst on record: 2007
YearComplaintsRecallsFiresDeathsAssessment
2007212540Above average
2006116500Routine
200585460Routine
2004 — this page31340Routine
200351330Routine
200254240Routine
20014010Routine
200029000Routine
199929010Routine
199839000Routine
19977000Routine

Compare every C230 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 19, 2024. Source: NHTSA Office of Defects Investigation.