Filed Nov 19, 202433,456 vehiclesMercedes-Benz USA, LLC
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Risk. A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy. Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Filed Dec 23, 2022131,653 vehiclesMercedes-Benz USA, LLC
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Risk. A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy. Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Filed Dec 20, 2019747,928 vehiclesMercedes-Benz USA, LLC.
Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Risk. A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy. MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
All 3 campaigns on file, newest first.
What owners reported
Newest filings
Structure › Body
Filed Aug 5, 2021CA
The bonding agent on my roof ( between the glass panel and frame of car) is breaking down- The other week, when I had the sun roof open in direct sun ( my car is usually parked in covered parking) the bonding was sticky to the touch, and got all over my hand when I inspected the rail. I took it to Mercedes, because I thought that it was under recall # 202004011 for this very issue, but they said it was not a covered model. They wanted to charge $300 for an inspection and diagnosis. MBUSA customer service also not interested in investigating whether this issue is affecting my model car. In the recalled models, there is a danger of the glass roof separating from the vehicle.
Electrical SystemFire
Filed Oct 9, 202087,000 milesIN
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C230. THE CONTACT STATED HE NOTICED THE FRONT DRIVER SIDE HEAD LIGHTS WAS MELTED. THE CONTACT STATED HE REPLACED THE BULB HIMSELF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.
Visibility/Wiper
Filed Apr 2, 2020121,000 milesCA
TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ C 230. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PARTS FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE SUNROOF WAS INOPERABLE. THE CONTACT REACHED OUT TO MERCEDES-BENZ OF PALM SPRINGS LOCATED AT (4095 E. PALM CANYON DR, PALM SPRINGS, CA 92264, (760) 328-6525) AND WAS INFORMED THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE AND WAS NOT ABLE TO PROVIDE A TIME FRAME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Unknown or Other
Filed Mar 4, 2020NY
SUNROOF DEFECTIVE AND MERCEDES IS NOT HONORING THIS RECALL. C CLASS WAS ANNOUNCED AS PART OF RECALL, HOWEVER THEY WOULD NOT HONOR 2004 C230 DEFECTIVE SUNROOF. PLEASE HELP. I AM SURE THAT MERCEDES IS DOING THEIR BEST NOT TO REPAIR AS MANY AS POSSIBLE.
Engine
Filed Feb 17, 2019NV
FUEL SYSTEM IS LEAKING GETTING CHECK ENGINE LIGHTS CAN'T PASS SMOG AND EGR HOSES THAT RUN DOWN BY THE SUPER CHARGER ARE LEAKING CAUSE THE RUBBER THEY USED KNOWING THIS WOULD HAPPEN ALL HAVE TO DO WITH THE CHECK ENGINE LIGHT ON
Air Bags
Filed Nov 11, 2018NY
I HAVE A MERCEDES BENZ C230 THE LIGHT IS ON BUT THE SRS IS ON GIVE MESSAGE THAT SAID DRIVE TO A WORK SHOP
Seat Belts
Filed Apr 24, 2018AL
MY DAUGHTER IS 18. THIS WAS MY MERCEDES THAT I HANDED DOWN TO HER THAT I THOUGHT WOULD BE SAFE. HOWEVER, THE DRIVER AND PASSENGER SIDE SEAT BELT BUCKLES ARE NOT LOCKING THE SEAT BELTS PROPERLY. THIS IS PART OF A RECALL DONE BY MERCEDES. HOWEVER, WHEN I CALLED THE MERCEDES DEALERSHIP AND ASKED THEM IF MY CAR WAS RECALLED, THEY SAID THAT MY VIN NUMBER WASN'T ONE OF THE CARS. I DON'T UNDERSTAND IF MY CAR IS DOING SAME THING THAT THE RECALL SAYS. THERE WILL BE A HECK OF A LAWSUIT IF MY DAUGHTER WAS TO GET IN A WRECK AND HER SEAT BELT MALFUNCTIONED. THIS IS WHAT THE RECALL SAYS AND MY DAUGHTER'S VEHICLE IS DOING THE SAME THING. ......SOME SEAT BELT BUCKLES MAY HAVE A BURR ON A METAL COMPONENT OF THE LOCKING MECHANISM. THIS COULD PREVENT THE SEAT BELT FROM LOCKING UNDER CERTAIN CONDITIONS. IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY. DEALERS WILL REPLACE THE AFFECTED SEAT BELTS. THIS RECALL IS EXPECTED TO BEGIN ON DECEMBER 22, 2003. THE MERCEDES-BENZ RECALL NUMBER IS 2003 120006. YOU WOULD THINK MERCEDES WOULD TAKE CAUTION AND FIX THIS IF THE OWNER IS TELLING THEM THE SEAT BELT IS DOING THE SAME THING ON THE CAR THAT THE RECALL SAYS. I WOULD LIKE FOR MERCEDES TO TAKE FULL RESPONSIBLE AND FIX MY VEHICLE AT NO CHARGE. IF NOT AND SOMETHING HAPPENS TO MY DAUGHTER, I WILL FILE A LAWSUIT. PERIOD. THANKS
Electrical SystemFire
Filed Oct 19, 2017127,000 milesCT
I WAS DRIVING ON THE I-95 AT 60 MPH AND TURNED ON MY AIR CONDITIONER WHEN SMOKE BEGAN TO COME OUT OF THE VENTS. I SHUT OFF THE AIR CONDITIONER AND THE SMOKE STOPPED. I VISITED WITH MY PARENTS AND AS I STARTED THE CAR AND IT WAS IDLING, I TURNED ON THE AIR CONDITIONER AND SMOKE BEGAN TO COME FROM THE VENTS AGAIN AND FLAMES APPEARED UNDER THE DASHBOARD. I WAS ABLE TO PUT OUT THE FIRE AND PULLED THE FUSE BOX COVER OFF AND FOUND THE FUSE BOX WAS WHERE THE FIRE HAD STARTED. THERE WAS A PAPER WITH FUSE SIZES AND LOCATIONS PUT (BY MERCEDES) IN BETWEEN THE FUSES WHICH HAD BEEN SINGED, AND PART OF THE FUSE BOX AND SOME OF THE FUSES HAD MELTED. I DID AN INTERNET SEARCH AND FOUND A COMPLAINT ON A MERCEDES FORUM WHERE THIS HAD HAPPENED TO ANOTHER 2004 MERCEDES C230.
Fuel/Propulsion System
Filed Apr 27, 2017CA
I HAVE MY CAR IN THE AUTO REPAIR SHOP AND THE MECHANIC TELLS ME I NEED A PVC HOSE AND A OXYGEN SENSOR AND BOTH THOSE ITEMS ARE ON A RECALL LIST. HE ASKED ME TO CALL THE DEALER I WAS TOLD BY THE DEALER THAT THOSE ARE RECALL ITEMS BUT NOT FOR MY CAR. MY COMPLAINT IS WHY IF THIS IS A RECALL ITEM IT SHOULD BE FOR ALL CARS. THOSE ARE THE ONLY 2 THINGS WRONG WITH MY CAR. I NEED HELP.
Seat Belts
Filed Apr 26, 2016136,000 milesAL
VEHICLE HAS 136,000 MILES AND HAS BEEN WELL MAINTAINED BY ALL OWNERS. DRIVERS BUCKLE OR LATCH NO LONGER OPERATING. PRIOR TO THIS IT WAS BECOMING HARD TO RELEASE BUCKLE AFTER USE. NOW STUCK IN CLOSED POSITION. IT INDICATES THAT THE BELT IS BUCKLED BUT IT WILL NOT CATCH. VERIFIED NOTHING IS STUCK IN MECHANISM.
Engine
Filed Dec 10, 201570,000 milesCT
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C230. WHILE DRIVING BETWEEN 25-30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION AND RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 02/05/16*LJ UPDATED 02/11/16 *JB
Engine
Filed Jun 16, 201559,000 milesCA
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C230. WHILE STARTING THE VEHICLE, THERE WAS A KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT IF THE SOUND BECAME PROGRESSIVELY WORSE, THE INTAKE AND EXHAUST CAM SHAFT ADJUSTER, THE CENTER BOLTS FOR THE CAM SHAFT, AND THE CHAIN TENSIONER WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
Fuel/Propulsion System
Filed Jan 15, 201555,247 milesCA
THE FUEL TANK WILL ONLY FILL TO 3/4 AND THE VEHICLE HAS AN ODOR OF GASOLINE INSIDE AND OUTSIDE THE VEHICLE WHEN ATTEMPTING TO FILL THE TANK. THE VEHICLE WAS BROUGHT TO MERCEDES BENZ FOR SERVICE FOR THIS ISSUE AND THEY STATE THEY DO NOT KNOW HOW TO FIX IT AND HAVING SPENT APPROXIMATELY $1.000 FOR MERCEDES TO TRY AND DIAGNOSE THE PROBLEM THEY ADVISED THEY DON'T KNOW HOW TO FIX. I HAVE NOTED A RECALL FOR FUEL LEAK PROBE ON MERCEDES 2003-2008 E CLASS MODELS THAT HAS NOW BEEN CLOSED AFTER MERCEDES HAS AGREED TO FIX THE ISSUE. I CONTACTED MERCEDES NORTH AMERICA AND THEY STATE THE ISSUE ON MY C CLASS IS NOT RELATED TO THAT RECALL AND THERE IS NOTHING THEY CAN DO FOR ME. THE MILEAGE ON MY VEHICLE IS VERY LOW AND THIS SEEMS TO BE THE SAME PROBLEM THAT OCCURRED IN MY C-CLASS THAT THEY REFUSE TO FIX. *TR
Engine
Filed Jan 12, 2014204,600 milesCA
ENGINE STALLED WHILE WAITING FOR A LEFT TURN. HAVE A QUARTER TANK OF GAS. CHECK ENGINE LIGHT WAS ON. FAULT LIGHT DID NOT COME ON. CAR WAS PUSHED WHILE IN NEUTRAL BUT BREAKS DID NOT FUNCTION. ALMOST HIT A PARKED CAR. THIS IS THE SECOND TIME OF OCCURRENCE. REPAIR IS MORE THAN $1000. MECHANIC FOUND MOTOR OIL LEAKING ON ENGINE PARTS. IN 2003 ENGINE STALLED WHILE I WAS DRIVING ON A FWY. REPAIR WAS A FEW THOUSAND DOLLARS. *TR
Electrical SystemFire
Filed Apr 15, 2013124,000 milesTN
NUMEROUS THINGS HAVE HAPPENED. THE CAR HAS 124,000 RIGHT NOW. THIS IS THE BIGGEST LEMON EVER!! -CAR CAUGHT FIRE AT MERCEDES - A/C BLOWER SHORTED OUT, CAUSING FUSE BOX TO CATCH FIRE AND BURNT UNDERNEATH DASH. THEY INFORMED ME THE TECHNICIAN RECEIVED MINOR BURNS WHEN TRYING TO PUT OUT THE FIRE. -NEW ALARM SIREN (IT WOULD GO OFF RANDOMLY) -2 ALTERNATORS (VOLTAGE REGULATOR GOES BAD) -NEW DOOR LOCK ON DRIVER AND PASSENGER SIDE DOORS -NEW RF SENSOR ON DRIVER DOOR FOR THE KEY-LESS REMOTE -2 NEW THERMOSTATS -1 DRIVER SIDE DOOR HANDLE -2 PASSENGER SIDE DOOR HANDLES AND NOW BROKE FOR 3RD TIME -REAR GLASS WAS REPLACED BECAUSE WHEN REAR DEFROSTER WAS TURNED ON IT WOULD MAKE FM RADIO STATIC. IT DOES IT AGAIN NOW. -FRONT FOG LIGHT GLASS CRACKED IN HALF - BOUGHT NEW ONE AND DID IT AGAIN -CHECK ENGINE LIGHT ON NOW AND O2 SENSOR BAD. -REAR SCREEN SHADE IT STUCK UP. WONT GO DOWN. -KEY-LESS REMOTE ANTENNA IS BROKE -3 BRAKE SYSTEMS IN FRONT -1 BRAKE IN REAR -SUNROOF WORKS BUT THE ARM THAT POPS UP BROKE -MIDDLE CONSOLE BUTTONS GET STUCK SOMETIMES. MB HAS TO POP THEM BACK OUT. -STRUT STABILIZER BAR BROKE -TRANSMISSION MOUNT AND FRONT ARM BUSHINGS WERE ALL REPLACED. -LCD ON DASH HAS A BLUR LINE GOING THROUGH IT. -BOSE SPEAKERS WERE REPLACED AND NOW ALL BUSTED AGAIN. EXTERIOR - VERY SEXY CAR AND THAT'S ALL IT HAS. *TR
Seat Belts
Filed Aug 21, 201239,402 milesOH
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ CLASS. THE CONTACT STATED THAT AS SHE ATTEMPTED TO REACH FOR SOMETHING IN THE VEHICLE, THE FRONT DRIVER'S SIDE SEAT BELT SNAPPED AT THE BUCKLE ASSEMBLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 39,402.
Engine and Engine Cooling
Filed Apr 6, 2012CA
THIS CAR IS A MONEY PIT! I BOUGHT 2004 C230 KOMPRESSOR USED IN 2007. TO DATE I HAVE SPENT WELL OVER $8500 IN REPAIRS AND THE CAR IS SITTING IN MY DRIVEWAY WITH ITS LATEST AFFLICTION..A COMPLETELY BLOWN ENGINE. IT IS A USELESS PIECE OF JUNK AND I AM OUT THE $25,000 I ORIGINALLY PAID FOR IT, PLUS THE ADDITIONAL $8500 I HAVE PUT INTO IT. THIS IS HOW MERCEDES BENZ TAKES CARE OF BUSINESS? SOMETHING HAS DRASTICALLY CHANGED. MY DAD HAS HAD 2 MERCEDES OVER THE LAST 30 YEARS...THEY RAN PERFECTLY UNTIL HE SOLD THEM. HE JUST BOUGHT A BRAND NEW S-SERIES (2012) AND IT HAS ALREADY BEEN IN THE SHOP NUMEROUS TIMES. THE CARS ARE MADE CHEAP AND EVERYTHING IN THE INTERIOR IS PLASTIC, NOT WOOD AS IT SHOULD BE. MERCEDES, YOU SHOULD BE ASHAMED OF HOW FAR YOU HAVE LET YOUR STANDARDS FALL, IT IS A DISGRACE. *TR
Electrical SystemFire
Filed Jan 11, 2012NY
LETTER FROM CONGRESSMAN ACKERMAN ON BEHALF OF CONSTITUENT REGARDING AN ISSUE WITH HIS 2004 MERCEDES BENZ C230 *TGW THE CONSUMER STATED THE VEHICLE CAUGHT ON FIRE WHILE DRIVING, DUE TO A CATASTROPHIC ELECTRICAL FAILURE AND DESTROYED THE VEHICLE. *JB
Fuel System, Gasoline
Filed May 20, 201173,000 milesMS
FUEL SENDING SENSOR DEFECTIVE CAUSING VEHICLE TO SHUT DOWN OUT OF FUEL, BUT FUEL GAUGE READS A LITTLE LESS THAN HALF FULL. *TR
Engine and Engine Cooling
Filed Oct 28, 201044,600 milesAL
TL*THE CONTACT OWNS A 2004 MERCEDES BENZ C230. THE CONTACT STATED THAT THE ENGINE OIL WAS LEAKING ONTO THE O2 SENSOR. THE O2 SENSORS WERE PLACED AUGUST 2009 BY THE DEALER; THE PROBLEM WAS NOT CORRECTED. THE ENGINE OIL BEGAN LEAKING ON THE SENSORS AGAIN SO THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE CAMSHAFT, WIRING HARNESS AND O2 SENSORS NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,600 AND THE CURRENT MILEAGE WAS APPROXIMATELY 71,000.
Fuel System, Gasoline
Filed Aug 26, 201070,000 milesTX
1. FUEL SMELL COMING FROM CAR. 2004 MERCEDES BENZ C 230 KOMPRESSOR 2. FUEL SENDING UNIT CRACKED CAUSING THE FUEL SMELL. SIMILAR TO MB VOLUNTARY EMISSIONS RECALL CAMPAIGN #2008-020001. FUEL SMELL IS CONSTANT AND COULD BE A SAFETY HAZARD IF PASSENGER LIGHTS A CIGARETTE AND FUMES COULD COMBUST. IF VEHICLE IS INVOLVED IN AN ACCIDENT THE CHANCES OF A FIRE IS GREATER. 3. I HAD NO CHOICE AND HAD TO HAVE PROBLEM REPAIRED. THE REPLACEMENT PART DID NOT FIT EXISTING PARTS WHICH INCREASED THE COST OF THE REPAIR CONSIDERABLY. *TR
Engine and Engine Cooling › Engine
Filed Aug 24, 201055,000 milesCA
MERCEDES C230 KOMPRESSOR. THE BOLT THAT HOLDS THE ALTERNATOR BELT HAS BROKE 3 TIMES! WHEN THE BELT SLIPPED IT AFFECTED THE POWER STEERING AND I WAS UNABLE TO STEER! VERY SCARY, LUCKILY I WAS DRIVING UNDER 25 MPH AT THE TIME. THERE MUST BE A DEFAULT IN THE DESIGN FOR THIS TO KEEP HAPPENING! *TR
Visibility
Filed May 15, 2010CA
THE MOTOR OF THE MOON ROOF OF MY 2004 MERCEDES C230 HAS BURNED OUT. THE IS THE 2ND C230 I HAVE OWNED AND I HAD THE SAME PROBLEM WITH THE 2002. *TR
Electrical System
Filed Apr 26, 201099,000 milesWA
THE CAM SENSORS ON THE MERCEDES M271 ENGINE LEAK OIL WHICH SPREADS TO OTHER COMPONENTS VIA THE WIRE HARNESSES CONNECTED TO CAM SENSORS. OIL CONTAMINATION WILL DAMAGE OTHER ELECTRICAL COMPONENTS (NAMELY THE ECU AND EXHAUST OXYGEN SENSORS) IF THE CAM SENSORS AND WIRE HARNESSES ARE NOT REPLACED. A NEW CAM SENSOR AND WIRE HARNESS HAS BEEN DESIGNED AS THE CORRECTIVE ACTION. THE DEFECTIVE CAM SENSOR AND WIRE HARNESS WERE USED ON THE PREVIOUS ENGINE DESIGN (M111). THERE IS A TECHNICAL SERVICE BULLETIN FOR M111 ENGINE BUT NOT THE M271 ENGINE. MERCEDES REFUSES TO RECALL THIS DEFECTIVE DESIGN ON THE M271 ENGINE CAUSING OWNERS TO PAY FOR THE $900 PREVENTATIVE MAINTENANCE. WITHOUT THIS REPAIR THE ECU (PART COST $2000) AND OXYGEN SENSORS (QTY 2 @ $250 EA) WILL BE EVENTUALLY DAMAGED AND WILL NEED TO BE REMOVED AND REPLACED. *TR
Electrical System
Filed Mar 30, 201080,000 milesTX
THIS IS A 2004 MERCEDES C230. CHECK ENGINE LIGHT WENT ON. I WENT TO DEALER WITHIN 15 MILES OF WARNING LIGHT COMING ON. I WAS TOLD THAT THERE WAS AN OIL LEAK AND THAT IT HAD DRIPPED OVER THE WIRING HARNESS. IT WOULD COST $3,500 TO REPAIR. I HAVE NEVER MISSED A MAINTENANCE ON THIS CAR. THEY SAID THE THIS HAPPENS BECAUSE OF WHERE THE O2 SENSOR IS LOCATED. THIS IS A DEFECT AND DESIGN FLOW CREATED BY MB. THEY SHOULD DO A RECALL TO PROTECT THE WIRING HARNESS
Engine and Engine Cooling › Exhaust System
Filed Apr 30, 200955,150 milesCA
THIS IS A 2004 MERCEDES C230. CHECK ENGINE LIGHT WENT ON. I WENT TO DEALER WITHIN 5 MILES OF WARNING LIGHT COMING ON. I WAS TOLD THAT THERE WAS AN OIL LEAK AND THAT IT HAD DRIPPED OVER SEVERAL COMPONENTS AND THE WIRING HARNESS. I WOULD COST $3,500 TO REPAIR BUT THEY ABSORBED THE LABOR COST AND IT SHOULD COST ABOUT $2,000. I HAVE NEVER MISSED A MAINTENANCE ON THIS CAR. THEY SAID THE THIS HAPPENS BECAUSE OF WHERE THE O2 SENSOR THAT LEAKED IS. IT SEEMS ODD TO HAVE MINOR ISSUE CAUSE SUCH ENORMOUS DAMAGE. *TR
Engine and Engine Cooling
Filed Dec 5, 200846,000 milesKY
MERCEDES BENZ C230 KOMPRESSOR SPORT SEDAN BEGAN TO LEAK OIL INTO THE CAM MAGNET SENSOR WHICH LEAD TO THE FAILURE OF THE ENGINE WIRING HARNESS, COSTING HUNDREDS OF DOLLARS TO REPLACE. MB HAS KNOWN OF THIS PROBLEM IN THE 111 AND 271 SERIES OF ENGINE FOR MANY YEARS. COSTING THE CONSUMER HUGE AMOUNTS OF MONEY FOR A PROBLEM THEY HAVE KNOWN ABOUT. NO PROBLEMS WITH THE CAR FLAKING OR SHOWING SIGNS OF LEAKING OIL UNTIL ITS TOO LATE. *TR
Electrical System
Filed Aug 19, 200848,000 milesTN
I HAVE A 2004 MERCEDES BENZ C230. THE ALARM SOUNDS CONTINUOUSLY WHILE DRIVING DOWN THE ROAD. WHEN THIS HAPPENS, THE KEY WILL NOT DISABLE IT. THE DEALERSHIP SAYS THERE IS NOT A PROBLEM WITH MERCEDES BUT I SEEM TO FIND LOTS OF COMPLAINTS ON INTERNET BLOGS REGARDING OTHER CUSTOMERS HAVING THE SAME PROBLEM. WHAT IS OUR RIGHT AS A CONSUMER? SHOULD THERE BE A RECALL TO GET THIS CORRECTED? *TR
Seat Belts
Filed Apr 17, 200861,000 milesCA
TL*THE CONTACT OWNS A 2004 MERCEDES BENZ C230. THE VEHICLE WAS TAKEN TO THE DEALER FOR SERVICE WHEN THE CONTACT WAS INFORMED THAT THE SEAT BELT COMPUTER CHIP WAS NOT FUNCTIONING. THE FAILURE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 61,000. UPDATED 5/5/08 *CN UPDATED 05/05/08. *JB
Tires
Filed Dec 20, 200712,444 milesGA
HESITATION (JERKING) UPON ACCELERATION, USUALLY DURING TURNS OR WHILE IN HEAVY TRAFFIC. THIS HAS BEEN AN ONGOING PROBLEM SINCE PURCHASE OF VEHICLE (NEW). I HAVE TAKEN IT IN FOR REPAIR FOR THIS PROBLEM NO LESS THAN SEVEN (7) TIMES, BUT THE PROBLEM STILL REMAINS. THERE IS ALSO A POPPING NOISE COMING FROM THE EXHAUST SYSTEM THAT OCCURS WHEN THE BRAKE IS ENGAGED AND THE VEHICLE IS IDLING. ATTEMPTS TO FIX THESE PROBLEMS CONSISTS OF THE FOLLOWING: CHARCOAL CANISTER SHUT OFF VALVE REPLACEMENT, LEAK IN CODUCTOR SLEEVE REPAIRED, PERFORMED ADAPTATION OF THE TORQUE CONVERTER, FLUSHED AUTOMATIC TRANSMISSION AND TORQUE CONVERTER, REPLACED TORQUE CONVERTER, AND INSTALLED RESTRICTOR IN THE PURGE LINE. ADDITIONALLY, THE ORIGINAL TIRES ON THE VEHICLE HAVE BEEN VERY PROBLEMATIC. I HAD A BLOW OUT ON THE RIGHT REAR TIRE @ 14,190 MILES. I THEN REPLACED BOTH REAR TIRES. I HAD ANOTHER BLOW OUT ON THE RIGHT REAR TIRE AT 26,400 MILES WHILE ON THE EXPRESSWAY. I REPLACED THAT TIRE AGAIN ALONG WITH THE WHEEL/RIM. AT 35,522 MILES I HAD A BLOWOUT ON THE FRONT LEFT TIRE WHILE ON THE EXPRESSWAY AGAIN. I THEN REPLACED ALL FOUR TIRES, BECAUSE THEY ALL NEEDED REPLACING AT THAT TIME. *TR
TL*THE CONTACT OWNS A 2004 MERCEDES BENZ C230. WHILE DRIVING 65 MPH, THE VEHICLE'S CHECK ENGINE LIGHT ILLUMINATED. THIS FAILURE OCCURRED ON FOUR OCCASIONS. AFTER THE FIRST FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO FIND ANY FAILURE. AFTER THE SECOND FAILURE, THE DEALER CHANGED THE BRAKES. DURING THE THIRD FAILURE, THE CONTACT WAS ALMOST INVOLVED IN A CRASH. THE VEHICLE SKID IN THE MIDDLE OF THE STREET AND WOULD NOT STOP. THE DEALER WAS TAKEN BACK TO THE DEALER AND SOME PARTS WERE REPLACED. DURING THE FOURTH FAILURE, THE VEHICLE BEGAN TO SHAKE WHILE IN MOTION. THE VEHICLE THEN BEGAN TO DECELERATE AND THE CONTACT PULLED TO THE SIDE OF THE ROAD AND CALLED AAA. THE TOW TRUCK DRIVER PARKED IN FRONT OF THE VEHICLE AND A HIGHWAY PATROL OFFICER PUSHED HER VEHICLE TOWARDS THE TOW TRUCK, CAUSING THE VEHICLE TO BUMP INTO THE REAR OF THE TRUCK. THE CURRENT MILEAGE IS 19,000 AND FAILURE MILEAGE WAS 17,000.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 19, 2024. Source: NHTSA Office of Defects Investigation.