Owners filed 4 complaints about this vehicle with federal regulators, most often about the air bags. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Air Bags | 3 | 0 | 0 | 0 | |
| Electronic Stability Control (esc) | 1 | 0 | 0 | 0 |
MY ELECTRONIC STEERING LOCK FAILED. LUCKILY, I WAS PARKED BUT NOW THE CAR WILL NOT START, OR UNLOCK THE STEERING WHEEL. IF THIS FAILED WHILE I WAS DRIVING IT WOULD BE A DANGER. I KNOW THAT THIS IS A COMMON PROBLEM, THAT MERCEDES HAS SINCE FIXED IN ITS LATER MODELS, BUT CONTINUES TO CHARGE $2000 FOR A FIX THAT IS ONLY POSSIBLE AT THE DEALERSHIP. THIS IS A BAD DESIGN ISSUE WITH THIS CAR.
TAKATA AIRBAG RECALL NOT REPAIRED BY MANUFACTURER OR DEALER
THIS RECALL HAS BEEN OPEN 11 MONTHS WITH NO REMEDY YET AVAILABLE. I'M AFRAID TO DRIVE WITH PASSENGERS IN THE FRONT SEAT DUE TO THE FAULTY AIR BAG THAT EXISTS IN MY CAR. PLEASE MAKE THE MANUFACTURER REPLACE THE DEFECTIVE AIR BAG SO THAT MY CAR IS SAFE ONCE AGAIN.
MERCEDES-BENZ CONTACTED ME ABOUT THE RECALL TO FIX THE ISSUE BUT THE RECALL STATES 'RECALL INCOMPLETE REMEDY NOT YET AVAILABLE'. IF THIS IS THE CASE THEN WHY DID THEY CONTACT ME TO SUPPOSEDLY FIX THE ISSUE?
4 of 4 complaints, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.