Car Problem DataNHTSA records

1997 Mci E4500

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports
Steering › Hydraulic Power Assist System19V027000
Filed Jan 7, 20192,089 vehiclesMotor Coach Industries

Defect. Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.

Risk. Loss of steering control may increase the risk of a crash.

Remedy. MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.

Across model years

Worst on record: 2003
YearComplaintsRecallsFiresDeathsAssessment
20140100Routine
20130300Routine
20120400Routine
20110900Routine
20100800Routine
20090800Routine
20080800Routine
20070800Routine
20060500Routine
20050700Routine
20040700Routine
20031900Routine
20020700Routine
20011810Routine
20000400Routine
19990300Routine
19980200Routine
1997 — this page0100Routine

Compare every E4500 year →

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J4500 3

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jan 7, 2019. Source: NHTSA Office of Defects Investigation.