Owners filed 5 complaints about this vehicle with federal regulators, most often about the structure › body. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Structure › Body
2
0
0
0
Wheels
1
0
0
0
Steering
1
0
0
0
Electrical System
1
0
0
0
2 safety recalls
Part 573 reports
Seats17V082000
Filed Feb 9, 2017173,859 vehiclesMazda North American Operations
Defect. Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
Risk. If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Remedy. Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.
Structure › Body › Hatchback/Liftgate16V644000
Filed Sep 6, 2016580,455 vehiclesMazda North American Operations
Defect. Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Risk. If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy. Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
What owners reported
Newest filings
Electrical System
Filed Mar 29, 201865,000 milesGA
THE PASSENGER HEADLIGHT HAS ACCUMULATED A LOT OF MOISTURE (1/2 CUP OR MORE) WHICH RESULTED IN THE HEADLIGHT MALFUNCTIONING WHILE DRIVING. THIS IS EXTREMELY DANGEROUS, ESPECIALLY HAD THIS HAPPENED AT NIGHT. THE DEALERSHIP ACKNOWLEDGE ITS A COMMON PROBLEM, SAID IT WAS A SEAL PROBLEM THAT BURNED OUT THE BALLAST, BUT THAT IT WASN'T COVERED BY A WARRANTY OR RECALL. THIS IS A VERY COMMON PROBLEM (GOOGLE MAZDA 3 HEADLIGHT MOISTURE AND THERE ARE HUNDREDS OF EXAMPLES) AND NEEDS TO BE RECALLED/FIXED. THE DEALERSHIP WILL QUOTE OVER $1000 TO REPAIR THIS PROBLEM. VEHICLE WAS IN MOTION IN CITY DRIVING. ADDITIONALLY IN A MEMO THEY ACKNOWLEDGE HEAVY AMOUNTS OF WATER SHOULD BE REPLACED BUT BECAUSE ITS NOT A RECALL ANYTHING OVER 3 YEARS WILL NOT BE WARRANTIED (SEE ATTACHED). LASTLY YOU CAN SEE THAT THE HEADLIGHT BULB SEAL HAS AN ACCUMULATED RUST LINE ABOUT HALF WAY UP FROM STANDING WATER IN THE LIGHT THAT RUSTED OUT AND EVENTUALLY BURNED OUT THE BALLAST (ATTACHED).
Structure › Body
Filed Aug 21, 2017TX
EXCESSIVE ABNORMAL AMOUNT OF MOISTURE/WATER GETTING IN HEADLIGHT (PASSENGERS SIDE) CAUSING HEADLIGHT NOT TO WORK. PROBLEM FIRST BEGAN 7/1/2016. WATER GETTING INTO HEADLIGHT AND EFFECTING THE AFS SENSOR ALSO. AFS SENSOR NOT WORKING NOW. AFS SENSOR QUIT WORKING ON OR ABOUT 6/1/2017. HEADLIGHT QUIT WORKING 2/1/2017. NON WORKING HEADLIGHT AND NON WORKING AFS SENSOR IS CAUSING PROBLEMS WITH VISIBILITY AT NIGHT.
Steering
Filed Aug 15, 201615,000 milesSC
TL* THE CONTACT OWNS A 2011 MAZDA M3S. WHILE DRIVING 30 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING PUMP FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. ...UPDATED 09/12/16 *BF *TR
Wheels
Filed Mar 7, 201561,222 milesCA
2011 MAZDA 3 REAR TIRE WEAR ISSUES: CAR HAS UNEVEN TIRE WEAR, (INSIDE EDGES) EVEN WHEN TIRES GET ROTATED, CAR IS ALSO ALIGNED CORRECTLY, NO FRONT END ISSUES. AFTER NORMAL DRIVING, THE TIRES GET A BAD FEATHERING WEAR ISSUE, CREATING UNEVEN (INSIDE EDGE) WEAR AND PREMATURE TIRE USAGE. THIS SHOULD BE REVIEWED AND RECALLED OR CLASS ACTION LAWSUIT SHOULD OCCUR. IT'S A MANUFACTURE DEFECT IN ENGINEERING, AND VERY COMMON, COSTING OWNERS THOUSAND OF DOLLARS OVER OWNERSHIP LIFE. *TR
Structure › Body
Filed Oct 24, 201420,000 milesCA
THE FRONT DASH SEPARATES AND THE MANUFACTURE WON'T STAND BY IT. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 9, 2017. Source: NHTSA Office of Defects Investigation.