TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
2010 Mazda Mazda6 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
THE DASHBOARD OF MY MAZDA 6 IS MELTING. IT'S A BIG STICKY MESS, LIKE PRIMER PAINT POURED ALL OVER IT. IF ANYTHING GETS ON IT, THERE IS NO REMOVING IT. IT CAUSES A VERY LARGE GLARE IN MY WINDSHIELD LIMITING MY VISIBILITY TO A POINT THAT IT IS DANGEROUS.
THERE ARE TWO RECALLS OPEN FOR MY VEHICLE AND FOR NONE THERE ARE NO PARTS AVAILABLE IN ANY DEALER. MY MAZDA 6 2010 HAS A PASSENGER AIR BAG INFLATOR RECALL AND A MELTER DASHBOARD RECALL. BOTH CREATE SAFETY HAZARDS FOR ME AND MY FAMILY YET THE MELTED DASHBOARD HAS BEEN AN ISSUE FOR OVER TWO YEARS AND I AM STILL AWAITING FROM MAZDA THE SECOND LETTER THEY PROMISED TO SEND ME TO TAKE THE VEHICLE TO REPAIR. THE RUBBER OR PLASTIC THAT IS MELTING IS CONVERTING INTO A GLUE LIKE SUBSTANCE THAT GETS ON MY CLOTH SEATS AND WORST OF ALL, IN MY WINDSHIELD WHICH CAUSES GLARE AND DISRUPTS MY VISION. I END UP HAVING TO REMOVE IT WITH OTHER MATERIAL THAT CAUSES MY WINDSHIELD TO BECOME STICKY. THE MATERIAL ENDS UP IN MY STEERING WHEEL RESULTING IN ADDITIONAL SAFETY ISSUES. I HAVE TRIED TO SELL THE CAR BUT NO ONE WILL BUY IT IN THAT CONDITION. I HAVE BEEN PATIENT FOR TWO YEARS BUT AT THIS POINT IT IS UNREASONABLE THE AMOUNT OF TIME THAT I HAD TO WAIT. I OWN ANOTHER MAZDA BUT FORTUNATELY IT HAS NOT HAD SIMILAR ISSUES. THE SITUATION IS ABUSIVE AND SHOULD HAVE BEEN RESOLVED ALREADY. IF MAZDA CANNOT FIX IT IN A TIMELY MANNER THEY SHOULD BE PROVIDING A REPLACEMENT VEHICLE TEMPORARILY DUE TO THE SAFETY CONCERNS. I JUST CONTACTED OCEAN MAZDA IN MIAMI AND THE SERVICE DEPT. CONFIRMS THAT THEY STILL DO NOT HAVE THE PARTS FOR BOTH RECALLS. IT IS INSULTING! I AM SENDING AN EMAIL FLASH TO 21,000 + SERVICE PROVIDERS THAT THE COMPANY THAT I WORK FOR HAS IN THEIR DATA BASE SO THAT THEY BECOME AWARE OF THE ISSUE
TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
DASHBOARD IS MELTING AND WE COMPLAINED TO MAZDA LONG TIME. STILL NO RESPONSE FROM MAZDA. DASHBOARD IS VERY SHINY BECAUSE OF MELTING AND AFFECTING THE SIGHT. NOT ONLY THAT FAULTY DASHBOARD. PLEASE ACT. SEE THE BELOW LINKS. LOT OF PEOPLE ARE WAITING. HTTP://WWW.NBCMIAMI.COM/NEWS/LOCAL/DRIVERS-STILL-WAITING-ON-REPLACEMENTS-FOR-MELTING-DASHBOARDS-368240311.HTML
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
DASH BOARD MELTING FROM HEAT
DASHBOARD ON THE PASSENGER SIDE START HAVING CRACKS PLUS STICKY AREAS
THE SEATBELT IS BEGINNING TO CHAFF AND UNRAVEL. I HAVE HAD MUCH OLDER AND USED VEHICLES BEFORE AND NEVER HAVE I SEEN A SEATBELT DO THIS. IT CONCERNS ME THAT IT WILL DETACH COMPLETELY IN A COLLISION IF IT GETS WORSE. THE VEHICLE IS NOT ABUSED AND ONLY HAS 90,000 MILES. THIS IS AN ONGOING ISSUE AND I AM AFRAID IT WILL ONLY GET WORSE.
THE DASHBOARD ON THE PASSENGER SIDE IS MELTING. I LIVE IN CENTRAL FLORIDA. I RECENTLY STARTED NOTICING A SLIGHT GLARE COMING FROM THE DASH AREA WHILE DRIVING. UPON A ROUTINE INTERIOR CLEANING I NOTICED THAT THE DASHBOARD AREA WAS STICKY/TACKY TO THE TOUCH. I USED A HIGH QUALITY INTERIOR CLEANER TO TEST A SMALL SPOT TO FIGURE OUT HOW TO TREAT IT. WHILE DOING THE TEST SPOT CLEANING THE DASH WAS LITERALLY RUBBING OFF ON THE RAG I WAS USING. THE SUBSEQUENT REMOVAL OF THE DASH MATERIAL LEFT THE TEST SPOT VERY REFLECTIVE. IN THE DECADES I HAVE BEEN WORKING ON AND REBUILDING CARS I HAVE NEVER COME ACROSS A DEFECT LIKE THIS. I PARK IN OPEN PARKING LOTS AND USE SUN SHADES INSIDE THE CAR TO HELP PROTECT THE INTERIOR. THE SUN SHADES ARE USED APPROXIMATELY 80% OF THE TIME DURING SUNNY WEATHER. I AM CURRENTLY AFRAID TO ATTEMPT TO CLEAN THE DASH FURTHER BECAUSE I FEAR THAT THE GLARE WOULD BE INCREASED AND CAUSE A FURTHER SAFETY HAZARD WHILE DRIVING.
DASH ON PASSENGER SIDE IS MELTING. STICKY FILM ALL OVER DASH. I HAVE READ THAT OTHER MAZDA 6 CARS HAVE THIS ISSUE. I HAVE PICTURES I CAN SEND
DOOR LATCH MOUNTING SCREWS GONE AND NOT ALLOWING TO ENGAGE WITH THE LATCH MECHANISM. DOOR WILL NOT CLOSE SHUT. DOOR OPENED WHILE VEHICLE IN MOTION. KNOWN RECALL NO. 7013I
THE DASHBOARD IS MELTING. THE DASHBOARD ON THE PASSENGER STARTED TO LOOK SHINY. WE TOOK A CLOTHE TO WIPE IT OFF AND THE DASHBOARD IS STICKY AND ACTUALLY PEELED AND RIPPED WHEN WE TRIED TO WIPE IT. THE CONDITIONING IS SPREADING AND IS VERY STICKY. AT CERTAIN TIMES OF DAY THE GLARE FROM THE SHINEY DASHBOARD REFLECTS OFF THE WINDSHIELD MAKING IT VERY DIFFICULT TO SEE OUT THE WINDSHIELD.
THE DASHBOARD ON THE PASSENGER SIDE IS MELTING AND STICKY TO TOUCH. THE REFLECTION FROM THE MELTING MAKES IT DIFFICULT TO SEE OUT THE WINDSHIELD ON THE PASSENGER SIDE. I CALLED THE DEALERSHIP AND HAD PICTURES TAKEN OF THE PROBLEM. ALL THEY SAID TO WAIT FOR A LETTER AND THE PART IS NOT IN. IT HAS BEEN 7 MONTHS SINCE I FIRST REPORTED IT.
THE LOW BEAM HEADLIGHTS ON MY 2010 MAZDA 6 KEEPS GOING OUT. I'VE REPLACED EACH LIGHT AT LEAST TWICE IN THE PAST 4 YEARS. WHILE I WAS DRIVING LAST NIGHT, BOTH HEADLIGHTS WENT OUT. I THINK MAZDA KNOW THAT THIS IS A PROBLEM IN THIS VEHICLE BUT INSTEAD OF FIXING THE ROOT OF THE PROBLEM, THEY KEEP CHARGING ME $60 FOR EACH HEADLIGHT BULB.
DASH CRASH PAD IS MELTING, CAUSING A GLARE AND POOR VISIBILITY ON THE PASSENGER SIDE OF THE WINDSHIELD. THE DASH IS TURNING INTO A LIQUID AND RUNNING DOWN THE DASH. ALSO SMELLS LIKE IT IS "OFF GASSING."
THE DASHBOARD IN MY 2010 MAZDA 6 IS MELTING INTO A STICKY, SHINY SUBSTANCE WITH A TAR-LIKE APPEARANCE. IN SUNNY WEATHER THE REFLECTIONS CREATED BY THE METED DASHBOARD SEVERELY AFFECT MY VISIBILITY OUT OF THE PASSENGER-SIDE OF MY WINDSHIELD. WHEN TAKING RIGHT-HAND TURNS I OFTEN NEED TO CRANE MY NECK TO SEE AROUND THE BRIGHT REFLECTIONS CREATED ON MY WINDSHIELD FROM THE AFFECTED DASHBOARD MATERIAL, WHICH IS ABOUT 1 SQUARE FOOT IN SIZE. I HAVE TROUBLE SEEING PEDESTRIANS COMING FROM THE PASSENGER SIDE OF MY CAR DUE TO THE REFLECTIONS. I HAVE TRIED TO CLEAN OFF THE STICKY MATERIAL TO NO AVAIL. THIS SAFETY ISSUE IS MAKING ME FEEL UNCOMFORTABLE WHILE DRIVING MY CAR, BOTH ON THE ROAD, HIGHWAY, OR EVEN IN A PARKING LOT.
FOR MANY YEARS AND I'VE RUN INTO A SERIOUS ISSUE WITH MY CURRENT 2010 MAZDA 6. OVER THE LAST FIVE YEARS I'VE HAD TO REPLACE THE MASTER CYLINDER MULTIPLE TIMES, WHICH I'M TO UNDERSTAND FROM THE MECHANICS IS "EXTREMELY UNLUCKY", HOWEVER I FEEL THERE IS ANOTHER UNDERLYING ISSUES. ATTACHED IS THE BRIEF TIMELINE OF THE INCIDENTS BASED ON THE PAPERWORK. REGARDLESS OF WHETHER THE CAR IS IN MOTION OR POWERED DOWN THE CAR HAS 'MUSHY BRAKES' WITH THE BRAKE PEDAL "COLLAPSING" TO THE FLOOR WITH LITTLE APPLIED PRESSURE. AS YOU CAN SEE I HAVE HAD THREE PREVIOUS ATTEMPTS TO HAVE THE PROBLEM ADDRESSED, WHICH WERE UNSUCCESSFUL. THE ROOT CAUSE OF THE ISSUE WAS NOT EVEN CONSIDERED UNTIL A MECHANIC FRIEND OF MINE SUGGESTED THEY LOOK AT THE MASTER CYLINDER AS THE ROOT CAUSE, WHICH WAS LOOKED AT ON INSPECTION #3 THROUGH CHECKING OF CODES AND NOT FINALLY ADDRESSED UNTIL INSPECTION #4. I BELIEVE THAT THERE IS A FUNDAMENTAL PARTS PROBLEM THAT IS NOT BEING ADDRESSED BY MAZDA, WHICH COULD HAVE THE POTENTIAL FOR SERIOUS LIABILITY CONCERNS FOR THE COMPANY SHOULD THERE BE ANY FURTHER DEFECTIVE PARTS MANUFACTURED AND INSTALLED. I AM COMFORTABLE SAYING THAT AS I HAVE NOT HEARD ONE COMMENT OR STATEMENT FROM GALLO MAZDA ABOUT CONTACTING THE MANUFACTURER OR MAZDA CORPORATE ABOUT ADDRESSING THIS ISSUE. AS OF THIS DATE, THE CAR IS STILL HAVING THE "MUSHY BRAKE" FEEL, WITH THE BRAKE PEDAL "COLLAPSING" TO THE FLOOR WITH LITTLE PRESSURE AND I BELIEVE THE RECENTLY REPLACED MASTER CYLINDER HAS BEGUN TO FAIL. THE CAR
I'M HAVING PROBLEMS WITH MY HEAD LIGHTS ON MY 2010 MAZDA 6. MY HEAD LIGHTS WENT OUT IN NOVEMBER 2013 AND I'VE CHANGED THE HEAD LIGHTS OUT THREE TIMES SINCE WITHIN A 2 YEAR TIME FRAME. I'M USING THE EXPENSIVE SYLVANIA H7 SILVER STAR ZXE HEAD LIGHT BULBS AND THEY'RE BURNING OUT. ALSO THE SEAL AROUND THE HEAD LIGHTS AREN'T SECURE BECAUSE WATER AND CONDENSATION HAS ALWAYS BEEN AN ISSUE WITH THIS CAR.
THE LOW BEAM HEADLIGHTS ON THE CAR TAKE TURNS GOING OUT FOR SOME REASON. I HAVE HAD THE CAR FOR FIVE YEARS, BOUGHT IT BRAND NEW AND HAVE HAD TO REPLACE HEADLIGHT BULBS AT LEAST 8 TIMES. I HAVE READ SEVERAL OTHER REVIEW ABOUT THE SAME ISSUE. THIS IS A SAFETY ISSUE, IF WE TO BE DRIVING AT NIGHT AND BOTH HEADLIGHTS GO OUT THAT WOULD BE VERY DANGEROUS. SECOND ISSUE: EVERY WINTER WHEN IT GETS COLDER THE CARS ELECTRONIC SYSTEM SEEMS TO RUN MUCH SLOWER AND THE BLUE TOOTH, CD PLAYER, ETC. WILL NOT CONNECT AND THERE HAS BEE THREE INSTANCES WHERE THE CAR WILL MAKE A LOUD POPPING NOISE WHILE IT IS IN MOTION AND THE WHOLE STEREO SYSTEM, BLUE TOOTH, DASHBOARD LIGHTS WILL POWER OFF AND I'LL HAVE TO RESET UP THE BLUE TOOTH.
THE DASHBOARD ON THE PASSENGER SIDE IS MELTING AND REFLECTS ONTO THE WINDSHIELD HAMPERING VISIBILITY. IT ALSO EMITS A NOXIOUS ODOR.
PASSENGER SIDE OF DASHBOARD IS MELTING, THERES ALSO A GLARE AND IS STICKY TO THE TOUCH. NOTICED IT STARTING ABOUT A YEAR AGO, DEALSHIP SAID NOT TO WORRY. NOW HALF OF THE DASHBOARD IS STICKY AND MELTING.
NOTICED THE DASHBOARD ON THE PASSENGER WAS STARTING TO GET SHINY. I CHECKED AND FOUND THE SHINY AREA. I CHECK TO CLEAN IT AND FOUND IT STICKY. AS I TRIED TO CLEAN IT IT BEGAN TO SEPARATE AS IF IT WAS TAR. I AM CONCERNED ABOUT THE SAFETY OF THE PASSENGER IN REGARDS TO THE AIRBAG IS UNDER THIS DASH AND FOR THE DRIVER BEING BLINDED BY THE REFLECTION OF THE MELTING DASHBOARD AS IT IS SHINY. I CHECKED WITH MAZDA AND THE SAID THEY WERE NOT RESPONSIBLE FOR IT AND WOULD NOT COVER ANY COST TO FIX IT. MY VEHICLE IS A 2010 MAZDA 6. I FEEL THE MAZDA SHOULD COVER THIS BECAUSE THEY SOLD A CAR WITH DEFECTIVE MATERIALS THAT CAN COMPROMISE THE SAFETY OF THE VEHICLE.
THE DASHBOARD ON THE PASSENGER SIDE OF THE 2010 MAZDA 6, 2.5L HAS MELTED FROM HIGH TEMPERATURE OF THE SOUTHERN PART OF THE UNITED STATES. THE SURFACE HAS BECOME VERY STICKY AND REFLECTIVE. THE STICKY MATERIAL HAS GOTTEN SMEARED ONTO THE WINDSHIELD AND IS NOT REMOVABLE, THE MORE YOU TRY TO WIPE IT AWAY SO THE READ CAN BE SEEN THE MORE IT SMEARS BLOCKING MORE AND MORE OF THE VIEW. WHEN THE SUN HITS THE WINDSHIELD THE SMEARS COMPLETELY BLOCK THE BEHIND VIEW AND THE LIGHT REFLECTS OFF OF THE DASH SURFACE, NOW A STICKY SMEARED LIQUID, IT REFLECTS INTO MY EYES WHILE DRIVING CAUSING TEMPORARY BLINDNESS TO THE POINT I HAVE TO SLOW DOWN AND BRAKE SOMETIMES PULLING OFF THE ROAD DUE TO LOST VISABILITY. NO CLEANERS OR CHEMICAL DETERGENTS WERE EVER USED TO CLEAN THE WINDSHIELD, THE DASH MELTED FROM NORMAL HOT SUMMER TEMPS. APPARENTLY MAZDA KNEW OF THIS PROBLEM AND FAILED TO DISCLOSE IT AT PURCHASE, IF THEY DID I WOULD NOT OF BOUGHT IT. IT COSTS 1,500.00 TO FIX AND MAZDA REFUSES TO PAY FOR THE REPAIR. ONCE THIS STICKY SUBSTANCE GETS ON THE WINDSHIELD IT IS PERMANENT. THIS IS A VERY DANGEROUS DEFECT AND I'M SURE WILL LEAD TO DEATHS.
THIS IS THE THIRD COMPLAINT I HAVE FILED REGARDING THE MELTING DASHBOARD. I FORGOT TO MENTION IN THE PREVIOUS COMPLAINT THAT THE MELTING PASSENGER DASHBOARD IS ACTUALLY NOT A TRUE DASHBOARD, IT IS AN AIRBAG FOR THE FRONT PASSENGER. I HAVE REASON TO BELIEVE THAT THE MELTING, PERMANENT, EXTREMELY STIKY, SEMI LIQUID EXTERIOR OF THE AIRBAG WILL FAIL TO RUPTURE PROPERLY ALLOWING FOR NORMAL DEPLOYMENT OF THE AIRBAG. IT MAY RUPTURE TOO EASILY CAUSING DEPLOYMENT OF AIRBAG WITH EXCESSIVE FORCE, POSSIBLY BREAKING THE NECK OF A CHILD OR INJURING AN ADULT. IT COULD NOT RUPTURE COMPLETELY CAUSING A LAG IN THE TIME OF DEPLOYMENT AND MAY NOT INFLATE COMPLETELY. IT COULD ALSO POSSIBLY PREVENT DEPLOYMENT COMPLETELY. IN ADDITION TO CAUSING DEFECTS IN AIRBAG DEPLOYMENT BLINDNESS OR EYE INJURY AS WELL AS SKIN INJURY CAN OCCUR AT TIME OF AIRBAG DEPLOYMENT CAUSED BY AN EXPLOSION OF THE STIKY LIQUIDATED AIRBAG SURFACE SPRAYING INTO THE FACE, EYES, AND MOUTH OF PASSENGERS. THE LIQUIFYING AIRBAG SURFACE MIGHT ALSO LEAK INTO INTERNAL AIRBAG COMPONENTS CAUSING MALFUNCTION. REMER THAT WHEN SOMEONE REFERS TO THE PASSENGER SIDE DASHBOARD MELTING, IT IS ACTUALLY THE SURFACE OF THE FRONT PASSENGER AIRBAG. I AM A PROFESSIONAL CAREER AUTOMOBILE MECHANIC WITH OVER TEN YEARS EXPERIENCE. THIS IS A VERY DANGEROUS PROBLEM.
THE DASHBOARD OF MY 2010 MAZDA 6 , 2.5L MELTED, EMITTING A CHEMICAL SMELL AND LIQUIFYING THE DASHBOARD SURFACE CREATING A STICKY REFLECTIVE SURFACE THAT CAN BLIND THE DRIVER.
MY DASHBOARD PANEL ON THE PASSENGER SIDE HAVE SIGNS OF MELTING, I HAVEN'T SPILL ANYTHING ON THE CAR. IT'S STICKY AND IT HAVE A REALLY BAD SMELL.
TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT STATED THAT THE DASHBOARD MATERIAL WAS DEFECTIVE. THE CONTACT NOTICED THAT THE DASHBOARD WAS STICKY AND MELTED NEAR THE FRONT PASSENGER AIR BAG AREA. THE DASHBOARD WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
WITHIN 17 HOURS OF EACH OCCURRENCE, TWO TPMS (TIRE PRESSURE MONITORING SENSORS) HAD BROKEN FROM CORROSION CAUSING A SUDDEN LOSS OF AIR IN THE TIRE, RESULTING IN A FLAT TIRE AND DANGEROUS HIGHWAY DRIVING SITUATION. BOTH TIRES HAD ADEQUATE AIR BEFORE THE INCIDENTS THAT HAD JUST BEEN CHECKED BEFORE THE TRIP. THE REMAINING TWO TPMS WERE ALSO BADLY CORRODED WHEN INSPECTED AND WERE REPLACED.
I AM THE SECOND OWNER OF THIS VEHICLE. ITS A 2010. I WENT TO THE DEALERSHIP TO SEE WHY I WAS HEARING NOISES WHEN I DRIVE AND WAS ADVISED THE WHEEL BEARINGS WHERE LOOSE. HOW IS THAT POSSIBLE? THIS VEHICLE IS NOT EVEN 5 YEARS OLD. PER MY RESEACH, THESE THINGS AT SUPPOSED TO LOSE FOR THE LIFE OF THE VEHICLE. ITS ONLY BEEN 5 YEARS. HOW IS THIS POSSIBLE?
THE DASHBOARD ON THE PASSENGER SIDE MELTED AND IS STICKY CAUSING A GLARE....UPDATED 07/30/15 *BF NOTHING HAS BEEN DONE TO CORRECT THE SITUATION. THE CONSUMER DID NOT CONTACT THE DEALER DIRECTLY. HE CONTACTED MAZDA USA CORP AND WAS INFORMED THE VEHICLE WAS NOT UNDER WARRANTY. THEREFORE, IT WAS NOT THEIR PROBLEM. THE PROBLEM WAS CAUSED BY OUTSIDE TEMPERATURE. UPDATED 09/01/15*B
TOOK MY 2010 MAZDA 6 TO THE DEALERSHIP FOR AN OIL CHANGE. AS PART OF THEIR SAFETY CHECK THEY REPORTED THAT BOTH OF MY LOW BEAM HEADLIGHTS WERE OUT. I WAS QUOTED $172.00 FOR REPLACING THE BULBS. WHEN I GOT HOME I WENT TO U-TUBE TO SEE HOW DIFFICULT THIS WAS TO WARRANT THE CHARGE. ONE OF THE VIDEOS SHOWED A MAZDA 3 OWNER WITH A SIMILAR PROBLEM, THE PASSENGER SIDE LOW BEAM OUT. HE TAPPED THE OUTER LENS WITH HIS FIST AND THE LIGHT CAME ON. I WENT OUT AND TRIED THE SAME ON MY MAZDA 6 AND BOTH HEADLIGHTS CAME ON AND WERE NORMAL. IT IS OBVIOUS THAT MAZDA HAS A SAFETY ISSUE WITH THERE HEADLIGHT WIRING OR CONNECTIONS. *TR
PASSENGER SIDE DASHBOARD IS MELTING COMPLETE OFF AND AIR BAGS MIGHT NOT DEPLOY IF VEHICLE IS INVOLVED IN AN ACCIDENT. *TR
TL* THE CONTACT OWNS A 2010 MAZDA 6. UPON STARTING THE VEHICLE, THE STEERING WHEEL BECAME TIGHT AND EXTREMELY DIFFICULT TO TURN LEFT OR RIGHT. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,213.
LOW BEAM HEADLIGHTS WENT OUT AT 40,000 MILES AND HAVE BEEN REPLACED 2MORE TIMES. YESTERDAY, NO LOW BEAM HEADLIGHTS AGAIN SO I GOOGLED PROBLEM. OVER 170 REPORTS ON ONE SITE OF SAME PROBLEM FOR VARIOUS MAZDA MODELS AND YEARS. INTERESTINGLY, THE VIDEO ON THE SITE SAYS IF YOU RAP THE OUTER HEADLIGHT CASING THE LIGHT COMES ON BUT MAY NOT STAY ON ONCE CAR IS SHUT OFF. THIS WORKED FOR VIRTUALLY EVERYONE ON THE SITE AND MYSELF. MAZDA MUST BE AWARE OF THIS PROBLEM BUT IS DOING NOTHING FOR CONSUMERS. ALSO THEIR ENGINEERING DESIGN MAKES REPLACING BULBS A $150 ADVENTURE AS THE AVERAGE PERSON CAN'T DO IT THEMSELVES. *TR
THE DASHBOARD IS MELTING. IT IS STICKY TO THE TOUCH, HAS A CHEMICAL, RUBBERY SMELL, AND REFLECTS ONTO THE WINDSHIELD AFFECTING VISIBILITY. THE PROBLEM HAS BEEN GETTING PROGRESSIVELY WORSE. *TR
THE DASHBOARD HAS BEGUN TO MELT FROM EXCESSIVE HEAT. NOT ONLY IS IT STICKY TO THE TOUCH, BUT IT HAS BECOME VERY REFLECTIVE WHICH AT TIMES CAN REFLECT & OBSCURE YOU VISION WHEN DRIVING. THIS IS CLEARLY A DRIVING HAZARD, AND IT IS VERY UNPROFESSIONAL FOR MAZDA NOT TO HELP IN THE MANNER. I CONTACTED MAZDA, THEY PROCEED TO ADVICE THAT MY WARRANTY HAD EXPIRED ABOUT 2 YEARS AGO AND THERE WAS NOTHING THEY COULD DO. THEY SUGGESTED THAT I TAKE IT TO AN AUTHORIZED MAZDA DEALER FOR AN INSPECTION. FROM THERE I WAS TO CONTACT THEIR CLAIMS DEPARTMENT (18002225500) TO SEE IF THEY COULD HELP WITH THE COST OF THE REPAIR AS PART OF AN AFTER WARRANTY AID. *TR
WHILE SERVICING A CUSTOMER'S VEHICLE, THE VALVE STEM BROKE. THIS RESULTED IN TIRE DEFLATION AND THE NEED TO REPAIR THE TPMS SENSOR AT A COST OF $73.40. *TR
VEHICLE WAS REPAIRED AS PART OF NHTSA CAMPAIGN NUMBER: 11V134000 ON 21 JULY 2011. HOWEVER, VEHICLE'S FUEL TANK CRACKED IN APRIL 2013 AND HAD TO BE REPLACED AT OWNER'S EXPENSE. AFTER SMELLING GASOLINE AFTER FILL UP AND NOTICING A PUDDLE OF GASOLINE IN DRIVEWAY IN APRIL 2013, OWNER HAD VEHICLE TOWED TO MAZDA DEALER FOR REPAIR. DEALER REPLACED TANK ON 15 APRIL 2013. OVER THE LAST YEAR AND SEVERAL ATTEMPTS, MAZDA HAS SINCE DECLINED TO REIMBURSE OWNER FOR REPAIR AND REPROGRAM ECU PER NHTSA CAMPAIGN NUMBER: 14V114000. RECALL FROM JULY 2011 WAS SUPPOSED TO ELIMINATE THE POSSIBLY OF A CRACKED FUEL TANK, BUT IT DIDN'T. OWNER HAS PICTURES OF CRACKED TANK AND DEALER WORK ORDERS FROM JULY 2011 AND APRIL 2013 AND CAN PROVIDE IF NEEDED. OWNER WORRIED THAT IF THE ECU ISN'T REPROGRAMMED, THE TANK WILL CRACK AGAIN. *TR
MY MAZDA DASHBOARD IS MELTING. IT IS VERY STICKY, SHINY AND I CANNOT THE STAND THE SMELL OF IT. SINCE THE DASHBOARD BECAME SHINY IT REFLECTS LIGHT IN TO MY EYES AND IT KIND OF BLINDS ME SOMETIMES. I CANNOT CLEAN IT OR TOUCH IT. *TR
DASHBOARD CRASH PAD ON THE PASSENGER SIDE IS MELTING. I LIVE IN FLORIDA AND USE A SUN SCREEN IN MY WINDOW WHEN THE VEHICLE IS PARKED. CAUSES DASH TO BECOME SHINY AND THERE IS A GLARE WHEN DRIVING. *TR
MY PASSENGER SIDE DASHBOARD HAS APPEARED TO BE MELTING FOR AWHILE NOW. I NEVER THOUGHT TO CHECK ON IT UNTIL I DECIDED TO GOOGLE HOW I COULD FIX THE PROBLEM. IT CAUSES A GLARE AND THE STICKY SUBSTANCE GETS ON ANYTHING THAT GETS NEAR IT AND IT SEEMS TO BE SPREADING FURTHER DOWN THE PANEL. ALSO IT CAN'T BE CLEANED SO IS COLLECTING DUST AND DEBRIS. *TR
THIS VEHICLE DOES NOT TRACK STRAIGHT, EVEN ON A LEVEL ROAD. AT HIGHWAY SPEEDS (ABOVE 50 MPH) IT HAS A DECIDED PULL TO THE LEFT, REGARDLESS OF THE LATERAL SLOPE OF THE ROAD. CONSTANT CLOCKWISE PRESSURE ON THE STEERING WHEEL IS NECESSARY IN ORDER TO KEEP VEHICLE FROM DRIFTING IN A LEFTWARD DIRECTION. IF DRIVER ATTENTION IS DIVERTED FOR ONLY AN INSTANT THE VEHICLE IS LIKELY TO PARTIALLY INTRUDE INTO THE LANE TO THE LEFT, WHICH ON AN UNDIVIDED HIGHWAY COULD BE AN ONCOMING TRAFFIC LANE (HENCE THE SAFETY ISSUE). I CALLED THIS TO THE ATTENTION OF MY MAZDA DEALER'S SERVICE DEPARTMENT AT LEAST TWICE WITHIN THE FIRST YEAR AFTER PURCHASE (JANUARY 2010). THEIR ANSWER WAS NO ANSWER--THEY COULD NOT FIND ANYTHING WRONG MECHANICALLY AND THERE WERE NO BULLETINS FROM MAZDA ON THE SUBJECT. THEY VERIFIED THE ALIGNMENT AND ROTATED THE TIRES LEFT TO RIGHT, BUT NEITHER OF THESE SOLVED THE PROBLEM. NEARLY FIVE YEARS LATER THE PROBLEM STILL EXISTS AND SEEMS EVEN MORE PRONOUNCED THAN IT WAS ORIGINALLY. A RECENT CHECK WITH THE DEALER INDICATED THAT THERE IS STILL NOTHING FROM MAZDA. POSSIBLY IT IS A DEFECT THAT APPLIES ONLY TO MY CAR AND NOT IN GENERAL TO THAT MODEL, BUT I HAVE NO WAY OF DETERMINING THAT AT THIS POINT. *TR
THE DASHBOARD ON MY 2010 MAZDA 6 IS MELTING. IT IS BECOMING OILY AND VERY STICKY AND THERE IS NOTHING ON THE MARKET TO ALLEVIATE THE PROBLEM. MAZDA SAYS THE ONLY THING I CAN DO IS BUY A NEW DASH AT $900.00. 4 YEAR OLD CAR....NOT ACCEPTABLE. *TR
MY DASHBOARD ON THE PASSENGER SIDE IS MELTING. *TR
MY VEHICLE'S DASHBOARD IS MELTING CREATING A GLARE WHEN I AM DRIVING AFFECTING MY VISION AND PUTTING ME, MY FAMILY AND OTHERS AT A SAFETY RISK. TO MAKE MATTERS WORSE, THE GLUE-LIKE MATERIAL IS SMEARING AND FOGGING MY WINDSHIELD ALSO AFFECTING MY VISION AND MAKING THE INTERIOR STICKY. THE CAR HAS CLOTH SEATS AND IT IS GETTING ALL OVER THE SEATS, STEERING WHEEL, CARPETS, AND CLOTHING. THE VEHICLE HAS VERY FEW MILES, THIS SHOULD NOT BE OCCURRING. IT IS DEFINITELY THE RESULT OF A DEFECT AND A RECALL MUST BE PUT IN PLACE FOR THIS SAFETY HAZARD. CONSUMERS SHOULD NOT BE EXPOSED AND HAVE TO BE INJURED OR DIE BEFORE ACTION IS TAKEN. I AM VERY DISAPPOINTED TO READ THAT MAZDA AND OTHER AUTO MAKERS ARE NOT PAYING TO FIX THIS ISSUE. I HAVE CONTACT INFORMATION FOR OVER 8,500 COMPANIES IN THE U.S. AND I AM GOING TO BE SENDING AN EMAIL BLAST TO MAKE IT PUBLIC SO THAT EVERYONE STAYS AWAY FROM BUYING A MAZDA. IRONICALLY, I HAVE TO TAKE THE VEHICLE IN FOR ANOTHER RECALL ON THE DOOR LATCH THAT IS DEFECTIVE AND IT IS OPENING WHILE MY WIFE IS DRIVING. *TR
CAR SURGES FORWARD WHEN YOU SLOW DOWN OR IS STOPPING TO PARK. *TR
THE DASHBOARD ON THE PASSENGER SIDE OF MY CAR IS STARTING TO MELT. IT IS VERY STICKY AND SHINY. *TR
I HAVE A 2010 MAZDA 6 AND RECENTLY NOTICED THAT MY DASHBOARD IS MELTING. *TR
I HAVE HAD MY WELL MAINTAINED CAR FOR JUST UNDER 5 YEARS. IT IS OUT OF WARRANTY. I HAVE NEVER USED A CHEMICAL CLEANING PRODUCT TO CLEAN THE INTERIOR, JUST A DAMP CLOTH. I NOTICED THAT ONLY THE SECTION OF DASHBOARD THAT COVERS THE AIRBAG ON THE PASSENGER SIDE WAS STICKY. WITHIN A FEW DAYS IT BECAME PROGRESSIVELY WORSE AND ACTUALLY GOOEY. IF IT WAS TOUCHED BY A WINDOW SUN SCREEN OR BY YOUR HAND, THE DASHBOARD COLOR AND MATERIAL ROLLED OFF AND SPREAD TO ANYTHING THAT WAS ACCIDENTALLY RETOUCHED. THE 800 NUMBER MAZDA CUSTOMER ASSISTANCE CENTER TOLD ME THAT IT WAS UP TO THE MAZDA DEALERSHIP TO DECIDE WHAT COULD BE DONE ABOUT THE PROBLEM. PARETTI MAZDA AT 4000 VETERANS BLVD., METAIRIE, LA 70002 HAD ME BRING THE CAR IN ON JULY 2, 2014 WHEN THE MAZDA DISTRICT REPRESENTATIVE WAS AVAILABLE TO LOOK AT IT. AT 3:00 P.M. THAT SAME DAY, I WAS TOLD THAT I HAD TO DECIDE BEFORE 5:00 P.M. WHETHER OR NOT I WOULD ACCEPT THE OFFER OF MAZDA GIVING ME A NEW $226.96 DASHBOARD PART AND MY HAVING TO PAY $324.84 TO THEM FOR LABOR. IT WAS A ONE TIME ONLY OFFER FOR THAT DAY. THE ENTIRE SCENARIO IS UNETHICAL. I HAD NO OTHER CHOICE BUT TO LET MAZDA DO THIS JOB AND I WAS TOLD THAT IT MAY HAPPEN AGAIN IN A FEW YEARS. THEY DO NOT STAND BEHIND THE REPLACEMENT PART. THE CAR WAS NOT READY BY THE END OF TODAY 7/11/2014 AS PROMISED BECAUSE OF "UNFORESEEN PROBLEMS." PARETTI MAZDA IS NOW RENTING A CAR FOR ME TO USE FOR THE NEXT 3 DAYS BECAUSE OF THE WEEKEND. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Mazda Mazda6 → · Every Mazda6 year → · How the figures are calculated →