2009 Mazda Mazda6 complaints

DRIVING TO WORK ON HIGHWAY 44 WHEN I NOTICED THE HANDLING WAS REALLY BAD. HAD TO COME TO A QUICK STOP AND APPLIED BRAKE PRESSURE WHEN RHW XAR SUDDENLY SWERVES TO THE RIGHT. UPON GETTING THE CAR UNDER CONTROL I HAD TO RUN THW STERRING WHEEL 3/4 TO THE LEFT TO KEEP THE CAR GOING STRAIGHT. MADE IT TO WORK BY DRIVING SLOW AND CONITINUING STEERING LEFT. CALLED A TOW TRUCK TO HAVE IT TOWED TO A SHOP. MY MECHANIC REPLACED A WHEEL BEARING AND TOOK IT FOR A DRIVE. HE LOST COMPLETE CONTROL OF THW CAR TWICE; TOOK IT BACK TO THE SHOP AND DISCOVERED THE SUBFRAME COMPLETELY RUSTED OUT AND WAS THE CAUSE OF THE PROBLEM

I WAS DRIVING ABOUT 45 MPH ON ROCHESTER RD IN TRAFFIC WHEN I HAD TO PULL TO THE RIGHT AND BRAKE FOR AND AMBULANCE HEADING MY WAY, I HEARD SOMETHING BREAK IN THE FRONT END AND UPON TRYING TO RESUME MY POSITION IN MY LANE MY CAR WOULD NOT STEER AND IN ORDER TO KEEP MY WHEELS STRAIGHT I HAD TO TURN MY STEERING WHEEL TO THE CAR LEFT. I THOUGHT I HAD A TIRE GOING DOWN SO I PULLED OVER TO INSPECT MY TIRES AND FOUND NOTHING SO I GOT BACK IN MY CAR AND MADE A TURN BACK ON THE ROAD AND I KNEW RIGHT AWAY SOMETHING WAS TERRIBLY WRONG AS IT FELT LIKE I WAS ON A SHEET OF ICE. I PULLED OVER AND CALLED FOR A TOW TRUCK. UPON INSPECTION AT MY REPAIR SHOP THEY FOUND MY SUBFRAME WAS RUSTED OUT.

HAD THE OIL CHANGED YESTERDAY AT 93000 MILES AND WAS TOLD SUBFRAME WAS EXTREMELY RUSTED. THEY SUGGESTED WE ONLY DRIVE IN TOWN BECAUSE IT COULD BREAK WITH ANY STRESS AND CAUSE LOSS OF STEERING.10

TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING 20 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING THE ENGINE COMPARTMENT AND THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE CROSSMEMBER WAS CORRODED AND CRACKED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (RALPH THAYER MAZDA, 34601 PLYMOUTH RD, LIVONIA, MI 48150, (734) 425-5400) WAS CONTACTED TO SCHEDULE AN APPOINTMENT FOR A SECOND DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER INFORMED THE CONTACT THAT SHE COULD BE REIMBURSED IF SHE GOT THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 132,000.

I WAS PULLED INTO A PARKING LOT GOING ABOUT 5 MPH HIT A POTHOLE AND I LOST CONTROL

DRIVING ON HIGHWAY, I HAD TO BRAKE AND REALIZED I HAD TO STRUGGLE TO STEER THE VEHICLE PROPERLY. I HEARD A LOUD CLUNK WHEN RELEASING CLUTCH WHEN I HAD TO USE IT. MY STEERING WHEEL WAS OUT OF ALIGNMENT. WHEN I BROUGHT IN FOR SERVICE THEY SAID THE ENTIRE FRAME AND UNDERSIDE OF THE BODY HAD RUSTED OUT. I DO NOT HAVE PICTURES YET.

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE DRIVING 55 MPH, THE VEHICLE SHOOK VIOLENTLY AND PULLED TO THE RIGHT. IN ADDITION, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE WHEEL RIM WAS TILTED OUTWARDS, STRIKING THE FENDER WELL. ALSO, THE A ARM WAS DETACHED AND THE FRAME WAS CORRODED. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT A NEW SUBFRAME WOULD BE NEEDED. THE CONTACT CALLED PAUL MILLER FORD AT (888) 776-0844 (LOCATED AT 975 E NEW CIRCLE RD, LEXINGTON, KY 40505), BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.

SUBFRAME HAS SEVERE CORROSION, ROTTED OUT. ONLY ONE BOLT HOLDING THE RACK AND PINION. HARD TO KEEP THE CAR IN THE ROAD. STEERS TO ONE SIDE. MAKE POPPING NOISES WHEN TURNING CERTAIN DIRECTIONS. STEERING WHEEL SHAKES WHEN DRIVING ON FREEWAY WHEN REACHING SPEED OF 40-50.

DRIVING DOWN THE ROAD AND NOTICED MY STEERING WHEEL STARTED TO NOT BE ALIGNED. I THEN NOTICED THE STEERING RESPONSE WASN'T THERE LIKE IT USUALLY WAS. I WAS ON A HIGHWAY AND THE CAR STARTED STEERING AS IF IT WERE A BOAT. A DELAY IN THE STEERING RESPONSE WAS CREATING A DANGEROUS DRIVING EXPERIENCE. I BROUGHT IT IN TO THE DEALERSHIP AND THEY HAD TOLD ME THAT THE PART THAT HOLDS EVERYTHING TOGETHER HAD COMPLETELY RUSTED OUT. I COULD NOT TAKE THE CAR BACK WITH ME AS IT WAS TOO UNSAFE TO DRIVE ON THE ROAD. IT'S BEEN 4 WEEKS NOW AND STILL MY CAR SITS AT THE DEALERSHIP. THE CAR DOESN'T EVEN HAVE 90K ON IT AND IS IN GREAT CONDITION OTHER THAN THAT. FOUR WEEKS OF NO CAR AND NO WORD ON ANYTHING ABOUT HOW IT'S GOING TO GET FIXED HAS COST ME MONEY IN RENTALS AND ALSO KEPT ME FROM GETTING TO ALL THE JOBS I NEED TO GET TO. AFTER DOING SOME RESEARCH ON MY OWN SINCE I KEEP CALLING AND THEY KEEP TELLING ME THEY DON'T KNOW WHAT'S GOING ON WITH IT, I'M NOTICING SO MANY PEOPLE WITH THE SAME CAR HAVING THE SAME EXACT ISSUE. THIS ISN'T A WEAR AND TEAR ISSUE LIKE BRAKES OR TIRES. THIS IS A MANUFACTURING AND ENGINEERING ISSUE THAT HAS FAILED. ANY INFORMATION ON THIS WOULD BE GREAT!

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST AND CORROSION BUILT UP ON THE SUBFRAME. THE VEHICLE WAS TOWED TO MODERN MAZDA OF BURLINGTON (2608 ALAMANCE RD, BURLINGTON, NC 27215, (336) 229-5501) TO BE DIAGNOSED. THE DEALER REFUSED TO SERVICE THE VEHICLE FOR AN UNSPECIFIED RECALL CAMPAIGN. THE DEALER ASKED THE CONTACT TO PICK UP THE VEHICLE AND WOULD NOT REPAIR IT BECAUSE THEY WERE NOT IN A SALT BELT STATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. RUSS DARROW MAZDA OF MILWAUKEE (11330 W METRO AUTO MALL, MILWAUKEE, WI 53224, 1-(888) 675-2781) INDICATED THAT IF THE VEHICLE WAS TOWED THEM, THEY WOULD PROVIDE A LOANER VEHICLE AND SERVICE THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

LAST YEAR, ON MY MECHANIC'S ADVICE, I PURCHASED A STRUCTURAL CROSS MEMBER FOR MY 2009 MAZDA 6. MECHANIC SAID CROSS MEMBER WAS IN SEVERELY DETERIORATED CONDITION, AND REQUIRED IMMEDIATE ATTENTION. I CAN PROVIDE INVOICES IF APPROPRIATE. TOTAL COST, PART PLUS LABOR, WAS ROUGHLY $1000.. FORTUNATELY WE CAUGHT THIS PROBLEM BEFORE A STEERING ISSUE OR OTHER PROBLEM AROSE.

I BRAKED QUICKLY FOR A TRAFFIC LIGHT. THE CAR SKIDDED AND VEERED VIOLENTLY TO THE RIGHT. WHEN I ACCELERATED FROM THE LIGHT, I HAD TO HOLD ONTO THE WHEEL TIGHTLY TO KEEP THE CAR ON THE ROAD. IF I LET GO OF THE WHEEL, THE CAR WOULD IMMEDIATELY SWERVE TO THE RIGHT. IN ADDITION, THE FRONT PASSENGER SIDE WHEEL WAS SQUEALING. I GOT IT TO MY MECHANIC WHO TOLD ME THAT THE SUBFRAME HAS RUSTED THROUGH AND BROKE. I WAS SHOCKED AS THE BODY HAS NO RUST. I HAVE ALWAYS KEEP THE CAR VERY CLEAN AND MAINTAINED. IN FACT, I HAD THE UNDER BODY RUST PROOFED WHEN I PURCHASED IN 2009. I HAD TO REMOVE THE CAR FROM THE ROAD AS IT WAS UNDRIVABLE. IF I HAD BEEN ON THE HIGHWAY DOING 55, I WOULD HAVE BEEN INVOLVED IN FATAL ACCIDENT.

THE SUBFRAME ON MY 2009 MAZDA6 HAS BEEN NOTICEABLY RUSTING OVER THE YEARS SINCE I PURCHASED THE CAR FROM A MAZDA DEALER AS THE ORIGINAL OWNER. OVER THE PREVIOUS YEAR, MID 2016 TO MID 2017, MY MECHANIC HAD BECOME INCREASINGLY CONCERNED WITH THE CONSEQUENCES THAT WOULD COME FROM THE SUBFRAME RUST AND SUGGESTED WE START DOCUMENTING AND REFERRING THE PROBLEM TO MAZDA. THE MECHANIC'S CONCERN WAS RELATED TO THE DECREASE IN STRENGTH OF THE SUBFRAME AND ITS ABILITY TO CONTINUE TO SUPPORT THE ENGINE WEIGHT. HIS FEAR WAS THAT THE ENGINE WOULD DROP OUT OF THE BOTTOM OF THE CAR ONTO THE ROAD AFTER GOING OVER A BUMP ON THE HIGHWAY. THE MAZDA6 WAS BROUGHT INTO A MAZDA DEALER IN MARCH AND JUNE OF 2017 FOR SERVICE RELATED TO BRAKE LIGHT AND TAKATA INFLATOR RECALL. THE PROBLEM WITH THE RUSTED SUBFRAME WAS IDENTIFIED BY THE SERVICE MECHANIC DURING THE SECOND VISIT, JUNE 1, 2017, AND THE SERVICE DEPARTMENT NOTED ON THE SERVICE TICKET "SUBFRAME ROTTED" AND "CAR IS NOT SAFE"(ATTACHED). THE PROBLEM WAS ALSO DIRECTED TO MAZDA ON THEIR ON-LINE COMPLAINT SERVICE. THE ORIGINAL TEXT TO MAZDA IS NOT AVAILABLE FROM ME AS THIS WAS AN ON-LINE FORM AS THIS ONE IS. THE RESPONSE FROM MAZDA (ATTACHED) WAS THAT THERE WERE NO RECALLS FOR THE SUBFRAME RUST PROBLEM AND THAT THE WARRANTY ON THE VEHICLE DID NOT COVER THE SUBFRAME RUST PROBLEM. IT IS UNIMAGINABLE TO ME OR ANYONE THAT I HAVE PRESENTED THIS ISSUE TOO, THAT A CAR WITH DAILY USE AND TYPICAL MILEAGE WOULD HAVE A SUBFRAME THAT IS RESULTS IN A VEHICLE THAT

SUBFRAME AND ROTTING. LIVE IN MENOMONEE FALLS AS WELL. RUST OCCURS ABNORMALLY FAST IN THE WHOLE HOIUSING OF MAZDA 6.

WAS DRIVING VEHICLE AT 45 MILE PER HOUR. SUDDENLY NOTICED STEERING WHEEL WAS OFF CENTER. I DID NOT HIT A POTHOLE OR ANY OTHER OBSTRUCTIONS ON THE ROAD. STEERING BECAME VERY LOOSE AND VEHICLE HARD TO STEER. WHEN BRAKING THE VEHICLE STARTED TO MAKE SQUEALING SOUND AND PULLED TO ONE SIDE. SUSPENSION BECAME VERY HARSH EVEN ON GOOD SURFACE ROAD.. THIS IS A CATASTROPHIC FAILURE WITH NO WARNING. FORTUNATELY WAS ABLE TO GET VEHICLE TO AUTO REPAIR CENTER WITHOUT GETTING INTO ACCIDENT. AUTO REPAIR FACILITY EXAMINED VEHICLE AND SHOWED ME THAT ENGINE CRADLE - SUBFRAME HAD RUSTED THOUGHT AND BROKE. THIS CAUSED THE ENGINE TO GO OFF CENTER WHICH CAUSED THE BRAKING, STEERING, AND SUSPENSION ISSUES. AUTO REPAIR FACILITY TOLD ME THE VEHICLE WAS NOT SAFE TO DRIVE AND MADE ME SIGN A WAIVER TO RELEASE THE VEHICLE.

VEHICLE HAS A GRINDING/BUZZING SOUND (WHEN VEHICLE IS IN MOTION) COMING FROM THE FRONT PASSENGER SIDE. TOOK THE VEHICLE TO A MECHANIC TO BE INSPECTED AND EXTENSIVE RUST AND CORROSION WAS FOUND ON THE SUBFRAME. I AM THANKFUL THAT THIS WAS DISCOVERED BEFORE A MAJOR MALFUNCTION WHICH COULD LEAD TO A SERIOUS ACCIDENT OR DEATH. FROM READING THE MANY COMPLAINTS OF THIS PROBLEM ON THIS WEBSITE, I HOPE THAT MADZA WILL ADDRESS THIS ISSUE.

I BACKED OUT OF MY DRIVEWAY, WHICH HAS A SLIGHT CURB TO IT, AND HEARD A CLUNK OR POP FROM THE FRONT OF THE CAR. DROVE DOWN MY STREET AND TO A HIGHWAY ON-RAMP AND WHILE TURNING ONTO THE RAMP THE STEERING FELT LOOSE (REQUIRED MORE STEERING ANGLE THAN NORMAL TO TURN SAME AMOUNT). WHILE ON THE HIGHWAY, TO KEEP THE CAR STRAIGHT, THE WHEEL NEEDED TO BE HELD TURNED LEFT ~20DEGREES. I DROVE TO THE 1ST EXIT TO GET OFF THE HIGHWAY RIGHT AWAY, AND WHILE APPLYING BRAKES, THE CAR PULLED TO THE RIGHT. GOING ON CITY STREETS TO TRY TO RETURN HOME, A TRAFFIC LIGHT TURNED YELLOW, AND APPLIED BRAKES AGAIN AND CAR PULLED ALMOST OVER INTO THE RIGHT HAND LANE. IMMEDIATELY PULLED INTO A PARKING LOT AND CALLED A TOWTRUCK, AND TOWED IT TO A SHOP. PICTURES FROM INSPECTION PERFORMED BY THE SHOP ARE ATTACHED.

STEERING BECAME DIFFICULT. WE THOUGHT IT NEEDED AN ALIGNMENT NUT 2 DAYS LATER THE STEERING BECAME DIFFICULT. THIS WAS DRIVING ON A RESIDENTIAL STREET AT APPROXIMATELY 30 MPH. WE TOOK THE CAR TO A REPAIR SHOP TO DISCOVER THE SUB FRAME HAS RUSTED INTO TWO. $1700 MINIMUM TO REPAIR WITH A USED PART.

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. UPON INSPECTION OF THE FRONT PASSENGER TIRE, AND FRONT AND REAR FRAME, THE CONTACT NOTICED EXTENSIVE RUST AND CORROSION. THE FRAME ALSO HAD CRACKS NEAR THE FRONT PASSENGER TIRE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V457000 (AIR BAGS), BUT THE CONTACT WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS TO FOLLOW-UP ON THE RECALL INFORMATION. THE APPROXIMATE FAILURE MILEAGE WAS 74,151.

INSPECTION AGENCY FOUND THAT THE ENGINE CRADLE WAS CORRODED TO THE POINT OF NEAR FAILURE. HAVE BEEN TOLD THAT A REPLACEMENT USING A USED CHASSIS WILL COST OVER $1500. I HAVE LIVED IN NEW JERSEY/PENNSYLVANIA FOR ALL BUT 8 MONTHS I HAVE OWNED THIS CAR SINCE 2009. FROM READING ABOUT OTHERS WITH THE SAME ISSUE, IT SEEMS THE ENGINE CRADLES WERE NOT MADE TO HANDLE THOSE WINTER CONDITIONS. HOPEFULLY THIS WILL GENERATE A RECALL SINCE IT SEEMS LIKE A COMMON OCCURRENCE. I ALSO HAD TO HAVE MY FRONT AXLE REPLACED ABOUT A YEAR AGO FOR A RUSTING ISSUE THAT MAY HAVE BEEN DUE TO THE SAME MATERIAL CORROSION.

I HAVE RECEIVED MULTIPLE ESTIMATES (PLEASE SEE ATTACHED FILES) THAT INDICATE THE BEGINNING OF A PROBLEM OTHER MAZDA6 2009 OWNERS HAVE HAD--THE SUBFRAME HAS RUSTED AND NEEDS TO BE REPLACED. FIRST TIME THE PROBLEM WAS IDENTIFIED TO ME WAS AT 65,000; PREVIOUS OWNER MAY HAVE BEEN NOTIFIED BUT PROBLEM HAS GROWN MORE SEVERE. NO INCIDENT HAS OCCURRED AS OF YET BUT ESTIMATES RANGE FROM $2,000 TO $4,000 TO REPLACE; MAZDA DEALERSHIP CLAIMS PART WOULD TAKE 1-3 MONTHS TO ORDER. I DATED THE INCIDENT AS OF THE FIRST ESTIMATE I RECEIVED. I HAVE BEEN WARNED THAT THE ENGINE AND TRANSMISSION COULD DROP OUT OF PLACE!!! AT ONLY ~60K MILES, THIS CAR HAS A LOT LEFT IN IT!

CAR SUDDENLY VEERED RIGHT ON THE HIGHWAY AND SCRAPED BOTH FENDERS AND THE MIRROR AGAINST A CEMENT BARRICADE. STEERING HAS BEEN UNPREDICTABLE. WHILE ELEVATED ON JACK STANDS WITH BOTH FRONT WHEELS HANGING, CROUCHED FACING THE RIGHT PASSENGER SIDE TIRE, THE TIRE CAN BE GRIPPED WITH THE LEFT HAND ON THE REAR FACING TREAD AND RIGHT HAND ON THE FRONT FACING TIRE TREAD, THEN MOVED IN AND OUT WITH LARGE AMOUNTS OF PLAY, WOBBLE, AND CLUNKING NOISES. THERE IS ALSO A LARGE AMOUNT OF NOISE AND CLUNKING COMING FROM THE AREA WHERE THE STREERING " LINKAGE" ( TERM?) CONNECTS TO THE HYDRAULIC RACK WHEN THE FRONT OF THE CAR IS ON JACKSTANDS AND THE STEERING WHEEL IS MOVED TO BOTH EXTREMITIES. THE HYDRAULIC STEERING RACK APPEARS TO FLEX LEFT AND RIGHT WHEN THE CAR IS ON THE GROUND IN THE NORMAL DRIVING POSITION AND THE STEERING WHEEL IS MOVED TO BOTH EXTREMITIES. THE LEFT DRIVERS SIDE WHEEL BEARING IS IN NEED OF REPLACEMENT. WHILE ASSESSING THAT IS WHEN THE EXTREME RUSTING OF THE FRONT SUBFRAME WAS NOTICED, ALONG WITH A HUGE RUST HOLE ON THE RIGHT PASSENGER SIDE AS DESCRIBED BY OTHERS. VERY CLOSE TO THE ATTACHMENT OF THE LOWER A-ARM OF THE SAME SIDE. CAR WAS PURCHASED NEW FROM DEALERSHIP WITH 1500 MILES BY AN IN HOUSEHOLD FAMILY MEMBER AND HAS HAD ALL/NEARLY ALL OF ITS SCHEDULED DEALERSHIP MAINTENANCE AT THE PLACE OR PURCHASE UP UNTILL THE BEGINNING/MIDDLE 2017. AFTERWHICH I RECIEVED THE VEHICLE. THIS WAS ALL NOTICED ON OR APROX JULY 1ST 2018 AND THE CAR HASNT BEEN DRIVEN SINCE.

THIS CAR WAS BOUGHT USED. AFTER SUSPENSION INSPECTION I FOUND OUT THAT THE FRONT SUBFRAME IS EXTREMELY RUSTY AND IMMEDIATE REPLACEMENT IS NECESSARY. ACCORDING TO THE BODY CONDITION THERE WERE NO ANY INCIDENTS WHICH MAY AFFECTED THE SUBFRAME CONDITION. FURTHER DRIVING WITH THIS IS DANGEROUS.

TL* THE CONTACT OWNS A 2009 MAZDA MAZDA6. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED THE BRAKE PADS, BUT THE FAILURE CONTINUED. UPON INSPECTION, IT WAS DISCOVERED THAT THE FRONT SUBFRAME OF THE VEHICLE WAS RUSTED AND CORRODED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS ADVISED TO TOW THE VEHICLE TO THE LOCAL DEALER (MORRIES MAZDA, 13700 WAYZATA BLVD, MINNETONKA, MN). THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CONFIRMED THAT THE SUBFRAME WAS RUSTED AND CORRODED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000. **TR CONSUMER STATED MAZDA USA IS REPLACING THE SUBFRAME FOR US. EITHER WAY THIS IS A HUGE ISSUE WITH CARS ON THE ROAD THAT COULD CAUSE MAJOR ACCIDENTS. THE SUB FRAME WAS SO RUSTED THAT YOU COULD PUT YOUR HANDS THROUGH IN MANY DIFFERENT PLACES. VERY DANGEROUS. UPDATED 10/26/18*JB

TL* THE CONTACT OWNS A 2009 MAZDA MAZDA6. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT STATE INSPECTED, THE CONTACT WAS INFORMED THAT THE SUB FRAME WAS EXTREMELY CORRODED AND THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS DRIVEN TO MARKETPLACE MAZDA DEALER LOCATED AT 3755 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 359-4900, FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE SUB FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,300.

WENT TO TAKE MY CAR TO THE MECHANICS TODAY FOR A LOUD HUMMING NOISE. COME TO FIND OUT MY FRONT CROSS MEMBER IS ROTTED OUT. THIS SEAMS TO BE A COMMON PROBLEM. THE AC LEAKS RIGHT ON THE SUSPENSION. CAN'T WAIT TO SEE WHAT THIS IS GOING TO COST.

MY SON WAS DRIVING MY CAR TO GET FOOD WHEN THE CAR LOST CONTROL OF STEERING AND VEERED RIGHT TOWARDS THE CURB. HIS STEERING WAS STRAIGHT BUT CAR WAS DIFFICULT TO CONTROL. THANKFULLY HE WAS ONLY GOING 25 MPH. WE TOOK IT TO AUTO SHOP AND WAS TOLD ENGINE CRADLE/SUBFRAME HAD RUSTED THROUGHOUT. VERY EXPENSIVE REPAIR. WE ALSO OWN A SECOND 09 MAZDA 6 THAT WE NOW WORRY ABOUT AND WILL GET LOOKED AT.

I PURCHASED A USED 2009 MAZDA 6 ALMOST A YEAR AGO (NOVEMBER 2017). THE VEHICLE SEEMED TO BE IN FAIRLY GOOD CONDITION. THE SELLER WAS UP FRONT WITH ANY AREAS OF CONCERN AND FIXED THE ISSUES I WAS CONCERNED ABOUT BEFORE THE VEHICLE LEFT THE LOT. I HAD NO ISSUES WITHTHE VEHICLE THERE AFTER. AN AIR BAG PART WAS RECALLED ON THE VEHICLE THAT REQUIRED MAINTENANCE FROM THE MAZDA DEALERSHIP. UPON HAVING THE RECALLED PART CORRECTED THE DEALERSHIP WORKER INFORMED ME THAT I SHOULD BE CONCERNED ABOUT THE FRONT SUB FRAME WHICH IS A COSTLY REPAIR. TWO MONTHS LATER, STILL TRYING TO FIGURE OUT HOW TO COME UP WITH THE MONEY FOR THIS REPAIR, I NOTICED AND ISSUE WITH THE STEERING. I HAD THE VEHICLE ASSESSED ONLY TO FIND THAT THE RUSTED SUBFRAME IS THE CAUSE OF MY CONCERN. WENT ONLINE AND TO MY GREAT SURPRISE I AM NOT THE ONLY 2009 MAZDA 6 OWNER EXPERIENCING THIS. THIS IS A TRAVESTY.

THIS PAST WEEK, WHILE DRIVING MY VEHICLE TO AND FROM WORK ON A PUBLIC ROADWAY, THE STEERING WHEEL WAS OFF-CENTER AND THE VEHICLE STARTED TO SHIFT TO THE SIDE OF THE ROAD WHILE VEHICLE WAS IN MOTION WHILE DRIVING STRAIGHT. I TOOK IT TO AN AUTO REPAIR SHOP AND THEY TOLD ME THE SUB FRAME IS COMPLETELY SPLIT IN HALF AND ALL CORRODED. THE VEHICLE IS UNDRIVEABLE RIGHT NOW. IT'S GOING TO BE VERY EXPENSIVE TO REPAIR.

WHILE DRIVING MY 2009 MAZDA 6 AT 30 MPH ON A CITY STREET THE CAR VIOLENTLY PULLED TO THE RIGHT AND I HAD TO CUT THE WHEEL TO THE LEFT IN ORDER TO DRIVE STRAIGHT. I BROUGHT THE CAR TO A LOCAL MECHANIC WHO INFORMED ME THAT THE CAR'S SUBFRAME HAD SIGNIFICANT RUST AND ROT AND WAS NOT SAFE TO DRIVE. THE CAR IS IN OTHERWISE GOOD CONDITION AND HAS APPROXIMATELY 65K MILES.

THE FRONT OF THE SUB FRAME ON THE RIGHT SIDE HAS RUSTED AND THE CAR IS NOT DRIVEABLE. THE STEERING IS PRETTY MUCH DISABLED. I WAS ABLE TO GET IT TO THE SHOP WHICH IS A MILE AWAY. IT WILL TAKE TWO MONTHS TO REPAIR AS PARTS ARE NOT READILY AVAILABLE.

TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE THE VEHICLE WAS BEING INSPECTED, IT WAS DISCOVERED THAT THE ENGINE CRADLE AND CROSS MEMBER HAD EXCESSIVE RUST. THE VEHICLE WAS TAKEN TO THE DEALER (SERRA MAZDA, 3363 S ARLINGTON RD, AKRON, OH 44312) WHO INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.

IN AUGUST 6TH, 2018, I WAS DRIVING BACK FROM WORK WITH MY 4Y OLD SON IN QUEBEC CITY AT 50 KM/H. WHEN I WANT TO STOP AT THE RED-LIGHT I SENSED A SIGNIFICANT LOSS OF STEERING CONTROL TO THE RIGHT AND I WAS COMPLETELY SHOCKED BECAUSE I WAS JUST ABOUT TO HIT A CYCLIST. AND MY SON WAS FRUSTRATED TOO. LUCKILY NOTHING BAD HAPPENED. BUT FROM THERE I WASN'T ABLE TO DRIVE CORRECTLY, I HELD THE STEERING WHEEL TO 60 DEGREES TO THE LEFT WHILE GOING AT 25 KM/H TO BE ABLE TO DRIVE STRAIGHT AND GET BACK TO MY HOME. THE FOLLOWING DAY I DROVE MY CAR TO THE NEAREST GARAGE, AND TO MY SURPRISE, THE GUY TOLD ME THAT THE SUBFRAME AT THE RIGHT NEAR TO THE WHEEL IS COMPLETELY CORRODED AND THE STEERING RACK WAS SEPARATED FROM ITS MOUNTS CAUSING THE STEERING LOSS. THE GARAGE OWNER TOLD THAT HE CALLED MAZDA TO ASK FOR A NEW SUBFRAME FOR ME, BUT THEY TOLD HIM THAT THEY DON'T HAVE IT IN STOCK AND THEY HAVE ALREADY 5 MORE PEOPLE WITH THE SAME PROBLEM WAITING FOR THAT. KNOWING THAT I DO RUST CHECK AND TREATMENT BEFORE EVERY WINTER. I AM VERY THANKFUL TO GOD THAT NOTHING BAD HAPPENED WHILE I WAS TRAVELING WITH MY FAMILY DURING OUR HOLIDAYS. MAZDA SHOULD RECOGNIZE THIS AS A SERIOUS AND VERY DANGEROUS DEFECT SINCE IT IS HAPPENING FOR A LOT OF PEOPLE.

MAZDA DEALER WAS PERFORMING A COUPLE OF RECALLS. THEY FOUND THAT THE SUBFRAME WAS SEVERELY RUSTED. SAID THAT IT NEEDED REPLACED BEFORE IT FAILED. SAID THAT ENGINE COULD DROP OUT OR PROBLEMS WITH STEERING IF THE SUBFRAME FAILED. 9 YEAR OLD CAR WITH 100,000 MILES AND NO OTHER RUST PROBLEMS IS UNSAFE TO DRIVE BECAUSE OF PROBLEM WITH THE SUBFRAME. I CONTACTED MAZDA BUT HAVE NOT HEARD BACK FROM THEM.

TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STARTED PULLING TO THE RIGHT. IN ADDITION, THE TRACTION CONTROL AND DYNAMIC STABILITY CONTROL OFF WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 148,500.

DURING A RECENT ALIGNMENT, FOR MY 2009 MAZDA 6, I WAS INFORMED BY A MECHANIC THAT I COULD HAVE A SERIOUS PROBLEM IF THE "SUSPENSION CROSSMEMBER-ENGINE CRADLE" IS NOT REPLACED. AFTER BRINGING THE CAR TO A BODY SHOP, I WAS INFORMED IT WOULD NOT BE WISE TO DRIVE THE CAR UNTIL THIS PART IS REPLACED. I WAS QUOTED $1,800 DOLLARS FOR PARTS AND LABOR. FOR A WELL MAINTAINED CAR WITH LESS THAN 100,000 MILES ON THE ODOMETER, I CONSIDER THIS AN EXTREME AND UNREASONABLE REPAIR.

SUBFRAME RUST THE FRONT PASSENGER SUBFRAME IS SEVERELY RUSTED TO THE POINT THAT TMY LOCAL MAZDA DEALER (ALDEN MAZDA IN FAIRHAVEN, MA) DIDNT WANT TO PERFORM ROUTINE MAINTENANCE DUE TO THEIR CONCERNS OVER THIS VERY SERIOUS SAFETY ISSUE. THEY TOLD ME THAT THE CAR IS UNSAFE TO DRIVE AT THIS POINT. I DRIVE APPROXIMATELY 150 TO 200 MILES ON MOST DAYS AND I'M VERY CONCERNED FOR MY SAFETY. I PURCHASED THE CAR ON FEBRUARY OF 2018 WITH ONLY 68,000 MILES ON IT. AS OF JULY 30TH 2018 IT'S AT APPROXIMATELY 79,000 MILES.

BOUGHT 2009 MAZDA 6 BRAND NEW. CAR HAS 140,000 MILES WELL MAINTAINED. I HAD TO SLAM ON MY BRAKES TO AVOID A COLLISION WITH A TRUCK PULLING A TRAILER. THE TRUCK WAS AT A STOP SIGN FACING WEST, I HAD RIGHT OF WAY DRIVING NORTH, TRUCK DRIVER PULLED OUT IN FRONT OF ME TURNING LEFT TO GO SOUTH. MY SPEED APROX.40MPH TO DEAD STOP.. MY VEHICLE NEVER LEFT THE ROAD OR NO IMPACT WITH OTHER VEHICLE. AS I STARTED TO DRIVE STRAIGHT, I HAD TO KEEP MY STEERING 20-30 DEGREES TO LEFT BECAUSE MY CAR PULLED HARD TO THE RIGHT. I PULLED OVER TO CHECK FOR FLAT TIRE. THAT WAS NOT THE ISSUE. I WAS ABLE TO TURN AROUND AND PROCEED TO A MAZDA DEALER APROX 2 MILES SOUTH . I LEFT THE CAR THERE FOR MAZDA TO INSPECT. THE SERVICE ADVISOR CALLED ME AND TOLD ME THE FRONT SUB FRAME HAD SPLIT/CRACKED DUE TO RUST CORROSION--"THATS NORTHEAST OHIO FOR YOU". REPAIR ESTIMATE $2000-$2500. REPAIRS ARE NOT DONE. DEALERSHIP HAS ALLOWED TO LEAVE THE VEHICLE IN THE PARKING LOT FOR A SHORT TIME. MY CAR CAN NOT BE DRIVEN. THE DEALERSHIP OFFERED TO WORK WITH ME TO "PURCHASE ANOTHER VEHICLE " .

MY COMPLAINT IS REGARDING EXCESSIVE RUST/CORROSION OF THE SUBFRAME OF MY VEHICLE THAT WAS RECENTLY DISCOVERED DURING A ROUTINE OIL CHANGE. I AM AT JUST UNDER 113,000 MILES, AND THE CAR IS OTHERWISE IN GREAT CONDITION. I EXPECTED A GOOD FIVE MORE YEARS OF USE, BUT NOW, DUE TO THE DANGEROUS CIRCUMSTANCES, I AM IN SEARCH OF A NEW CAR. I PURCHASED MY MAZDA NEW IN MARCH OF 2009, AND OTHER THAN ROUTINE MAINTENANCE THERE HAVE BEEN NO MAJOR ISSUES. THE PASSENGER SIDE WHEEL BEARINGS WERE REPLACED JUST OVER A YEAR AGO, AND THE CAR STILL HAD A NOISE COMING FROM THAT AREA IMMEDIATELY FOLLOWING. WE WERE TOLD AT THAT TIME THAT IT MUST BE SOMETHING LOOSE IN THE WHEEL. THE NOISES SEEMED TO WORSEN AND MULTIPLY RECENTLY. AT TIMES THE CAR WOULD SEEM TO FEEL A WOBBLE (BEST WORD I CAN THINK OF) AT HIGHER SPEEDS. LUCKILY THIS WAS NOTICED BEFORE SOMETHING TRAGIC HAPPENED. NOW I AM LEFT WITH AN INOPERABLE CAR THAT I WILL NEED TO PAY AN ESTIMATED $1,600 MINIMUM TO REPAIR WITH A WAIT TIME OF AT LEAST THREE MONTHS. THE SHOP TO WHICH I TAKE MY CAR SAID THEY HAVE SEEN THIS BEFORE IN MAZDAS AND SOME HONDAS. THEY SUSPECT IT COULD BE AN A/C DRAINING FLAW. I LIVE IN NORTHEAST OHIO, BUT THERE IS NO OTHER RUST ON THE CAR. I AM GLAD I DID A SEARCH AND DID NOT JUST ACCEPT THIS AS NORMAL. HOWEVER, I AM WONDERING HOW MANY OTHERS OUT THERE HAVE, AND HAVE NOT PLACED A COMPLAINT.

I WAS DRIVING AND MAKING A TURN WHEN A LOUD CLUNKING NOISE OCCURRED AND I LOST STABILITY OF THE CAR. IN ORDER TO MAKE IT TO THE DEALERSHIP (WHICH WAS WITHIN A MILE), I HAD TO TURN THE WHEEL TO THE LEFT AND DRIVE 10MPH TO MAINTAIN STABILITY. OVER THE 2 DAYS PREVIOUS TO THE EVENT I HEARD OCCASIONAL CLUNKING NOISES WHILE DRIVING. THE MECHANIC FOUND SIGNIFICANT RUST THAT HAD GONE THROUGH THE SUBFRAME ON THE FRONT PASSENGER SIDE, RENDERING IT UNDRIVEABLE. THEY INFORMED ME THAT THIS WAS A COMMON PROBLEM THEY HAD BEEN SEEING AND THAT THE PART IS BACKORDERED MONTHS. THE REST OF THE UNDERCARRIAGE WAS MOSTLY RUST FREE EXCEPT FOR THE SUBFRAME.

ENGINE CRADLE/CROSSMEMBER IS SEVERELY DETERIORATED ON THE PASSENGER SIDE. EXCESSIVE RUST AND HOLES IN THE STRUCTURE. MY CONCERN IS A SAFETY ISSUE IN DRIVING THE CAR AND HAVING IT STAY TOGETHER.

THE DASHBOARD IN MY CAR IS MELTING AND IS STICKY AND SHINNY. THIS IS IMPOSSIBLE TO CLEAN AND IF TOUCHED IT RESULTS IN BLACK PLASTIC FRAGMENTS COMING OFF. THE DASHBOARD REMAINS LIKE THIS NO MATTER THE WEATHER AND EVEN IF IT IS NO LONGER HOT INSIDE OR OUTSIDE THE CAR. THE MOST IMPACTED AREA IS ON THE PASSENGER SIDE OF THE DASHBOARD. THIS ISSUE APPEARS TO BE GETTING WORSE THIS SUMMER.

UPDATE TO NHTSA ID NUMBER: 11074904 ON 7/8/18, THE FRONT CROSSMEMBER ENGINE CRADLE FAILED, WHICH HAS RESULTED IN THE CATASTROPHIC FAILURE OF BEING ABLE TO STEER THE CAR. THE CAR IS NOW UNSAFE TO OPERATE AND DRIVE WHATSOEVER. I HAVE BEEN WAITING 4.5 MONTHS FOR THE MANUFACTURER TO PROVIDE THE REPLACEMENT OEM PART WHICH I HAD SCHEDULED THE REPAIR IN THE BEGINNING OF MARCH 2018. THE MANUFACTURER HAS REFUSED TO SELL THE PART TO THE MECHANIC, AND THE DEALER SAID THE PRICE OF THE OEM PART HAS NOW DOUBLED. THIS PRICE GOUGING AND INABILITY TO ALLOW ME TO FREELY CHOOSE WHO TO PERFORM MAINTENANCE ON MY CAR IS UNACCEPTABLE AND MAY RESULT IN THE PURSUIT OF LEGAL ACTION.

WHILE DRIVING CAR THE FRONT PASSENGER WHEEL MOVED SIDEWAYS; IT WAS DISCOVERED AFTER BEING TOWED THAT THE SUB FRAME (OR ENGINE CRADLE) WAS RUSTED AND BROKEN IN A FEW PLACES; MAZDA CLAIMS THAT THEY HAVE NO PROBLEM WITH RUSTED FRAMES BUT HAVE HAD THEM FOR THIS MODEL ON BACK ORDER FOR 6 MONTHS; IT COST $1100.00 TO REPLACE THE FRAME AND 6 WEEKS TO GET A USED ONE.

TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE DRIFTED TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SUBFRAME WAS SEVERELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 178,000.

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT THE PASSENGER SIDE SUBFRAME WAS RUSTED, WHICH MADE THE VEHICLE DIFFICULT TO MANEUVER AND AFFECTED THE ALIGNMENT. THE CONTACT SELF-DIAGNOSED THE VEHICLE, BUT IT WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 151,000.

AT 70,000 AND 9 YEARS TO THE DAY SINCE WE PURCHASED THE VEHICLE THE FRONT SUB-FRAME IS DANGEROUSLY RUSTED AND CLOSE TO COMPLETE FAILURE. DETECTED DURING ROUTINE SERVICE.

THE VEHICLE WAS PURCHASED BY ME AND GIVEN TO MY SON TO DRIVE A YEAR AGO. THE VEHICLE HAS ABOUT 120,000 MILES AND RUN PERFECTLY EXCEPT IT WON'T PASS A STATE INSPECTION BECAUSE THE INSPECTOR SAYS THE SUBFRAME UNDER THE ENGINE IS SO BADLY RUSTED, THE ENGINE COULD EASILY DROP OUT FROM UNDER THE CAR WHILE IN OPERATION. THIS IS A SAFETY HAZARD AND WERE TOLD MAZDA IS IGNORING THE ISSUE.

I HAVE BEEN HAVING SOMETHING MAKING NOISE IN THE REAR END OF THE VEHICLE SINCE FEB. I HAD PEOPLE CHECK IT DURING OIL CHANGE AND SAID EVERYTHING LOOKED FINE. ON 06/21/2018 WHILE GETTING A TIRE FIXED I HAD THIS COMPANY CHECK THE NOISE. THEY DISCOVERED THAT THE REAR DRIVERS SIDE SUBFRAME HAD RUSTED AWAY AND BECOMING A SAFETY HAZARD. SO THIS IS ABOUT A $1300 FIX NOT COUNTING NEW PARTS THAT WILL CONNECT TO THE SUBFRAME. THE SUBFRAME IS ON BACKORDER FOR THE NEXT 3 TO 4 WEEKS. SO JUST HOPING CAR WILL STAY TOGETHER UNTIL THEN. ALSO MAZDA ONLY HAS TO SUBFRAMES IN STOCK WITHIN THE US AND DOESN'T SOUND LIKE WILLING TO SHIP HERE. THE FRONT SUBFRAME DOES HAVE RUST BUT NOT PUTTING IT ON A LIFT UNTIL REAR SUBFRAME IS HERE AS I THINK THE LIFT IS STRESSING THE READ SUBFRAME.

WE WERE DRIVING MY 2009 MAZDA 6 ON 4/25/2018 - WHICH I PURCHASED NEW IN SEPT., 2009 FROM BERKSHIRE MAZDA IN PITTSFIELD, MA, 01201. THE CAR SUDDENLY VEERED DANGEROUSLY TO THE RIGHT AT ABOUT 50 MPH ON NY RT 22 (THE ROAD HAD ROUGH PAVEMENT) IN CANAAN, NY, WENT OFF THE ROAD, BARELY MISSING TWO TREES. IT HAD TO BE TOWED FROM THE SCENE. IF THIS SUB-FRAME HAD BROKEN APART 5 MINUTES LATER I WOULD HAVE BEEN ON I-90 NEXT TO SEMI TRUCKS. TWO PEOPLE IN THE CAR COULD EASILY HAVE BEEN KILLED, ENDANGERING OTHER MOTORISTS AS WELL. THERE IS NO RUST-THROUGH ON THE BODY OF THE CAR. IT HAS BEEN REGULARLY SERVICED. IT HAS ABOUT 85,000 MILES. I CALLED MAZDA THEY SAID THERE'S NO RECALL FOR SUB-FRAME RUST/DETERIORATION. THIS IS THE FOURTH MAZDA OUR FAMILY HAS PURCHASED. I HAVE SEEN NUMEROUS OTHER ONLINE COMPLAINTS AND DESCRIPTIONS OF THE 2009 MAZDA 6 LOSING DIRECTIONAL STABILITY BECAUSE THE FRONT SUB-FRAME HAD COLLAPSED DUE TO PREMATURE RUST DISINTEGRATION. I ALSO SEE THAT THIS PARTICULAR MODEL: 2009 MAZDA 6 WAS RECALLED IN AUSTRALIA FOR THIS EXACT PROBLEM. NHTSA NEEDS TO HAVE THIS RECALL ENACTED TO PROTECT AMERICAN LIVES AS WELL.