Page 2 of 8 · complaints 51–100 of 386

2009 Mazda Mazda6 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Visibility › Sun/Moon Roof Assembly
Filed Oct 13, 2021OH

Car was bought used and I had no prior knowledge of sunroof being non-factory installed or that it was part of a possible recall. I was driving down a highway when the sunroof started flapping then flew off and shattered in the median. The glue is completely worn off and there is a lot of rust. This could be a severe danger for the cars behind me because it could’ve hit them and caused an accident. I’ve been trying to get it fixed for over a month and a half and the people at Webasto have not been helpful. I’ve talked to two people total and they haven’t called me back when they said they would. It’s unsafe for me to drive without a sunroof and it also causes damage to the interior of my car when it rains.

Visibility/Wiper
Filed Oct 4, 2021TN

Passenger side dash is melting and causes a bad glare on the windshield making it hard to see, there is also a glare at night with the street lights. My wife has called several times over the past 5 years about the recall but was told they are not going to fix it and not to call back. I called the Mazda recall team on 10-4-21, they said they would replace the dash and connected me to a local dealer to set up an appointment to get the dash replaced and 3 other recalls fixed. The dealer ( Mazda of Cool Springs in Franklin TN) said they would not replace the dash due to the 10 year warranty period had expired. According to the news I found on the internet there is no limit on getting dash replaced. This is a safety hazard that several people are complaining about and needs to be fixed. Please help.

Unknown or Other
Filed Aug 15, 2021FL

Component - Rear subframe/crossmember. Yes it is available for inspection. I was driving and suddenly heard a loud crack and the rear drivers side of my vehicle dropped to the ground. I was getting ready to pull into a parking lot so I was luckily driving slowly. If I were traveling at the normal speed limit, I could have wrecked and possibly caused injury to myself or others on the road. Upon inspection from the mechanic, the rear subframe is completely rusted out and broke as a result. After research, I found that the front subframe/crossmember was recalled in 2018 for rust issues. This car had the recalled repaired. But Mazda has no recall for the rear. There were no warnings that this was going to happen.

Visibility/Wiper
Filed Jul 26, 2021MD

Right side of the dashboard has become sticky, melting, and causing major reflection issues, day and night

Electrical System
Filed Jul 16, 2021MO

My car had a air bag recal and a subframe and other misc recalls so I contacted the dealership near me which was In Springfield Mo and set a apt and had it replaced then got a call the next day saying they wuld meet me half way with a loaner car which was in Mansfield mo for the subframe replacement and they have had it for over a month and they called and told me it was ready for pick up 6/21/21 and I drove up there Wed to pick it up and it wuldnt start wuldnt do nothing dead battery. Dealership then hooked up a jump box the gauges started jumping all back and fourth like something was shorted or a short some were got it started and the min the jump box turned off the it killed all power the car shut completly off to nothing. So they gave me the loner vehical back and they drove me my car to west plains mo and they took the loner vehical and I got in my car and the air bag light is flashing very fast constly the steering is super tight and the brakes feel weird the passenger side is missing a piece in the dash only lights that was on my car when they picked it up was the tire sensor light and the check engine light got pics to prove and show everything.. I’m driving it back to dealership to see if they can fix or make it right and give me the loner vehical back till they get my car back to the condition it was in when they picked it up for a recall repair..

Unknown or Other
Filed Jun 21, 2021MO

I own a mazda 6 2009 and i have taken it to the dealership and even paid out of own pocket a rental car for 2 hours while they fixed a recal and then they get it done mind u im already 2 hours away from home so i go pick my car back up and they call me the next day needing my car badly to fix the other recals well this time they was willing to meet me with a loaner vehical half way.. Well its been 3 weeks now havent heard from them or anything and i just got a call today sayimg my car is finally done well i get online and it dont show really were they fixed anything but supposely my sub frame had to be fixed.. I just fill something to do with sub frame is dangours and later down the road im a mom of 2 i dont need something that has sub frame problems thats scary

Air Bags
Filed Apr 30, 2021NY

MY DASHBOARD (CRASH PAD) ON MY PASSENGER SIDE OVER MY AIRBAG IS MELTING AND CRACKING CAUSING ME TO BE CONCERNED ABOUT SAFETY IN THE EVENT OF AN ACCIDENT. MAZDA CLAIMS THAT RECALL ENDED IN MARCH OF 2019 BUT I WAS NEVER NOTIFIED BY MAZDA OF THIS RECALL THEREFORE I FEEL IT SHOULD BE EXTENDED FOR MY SAFETY. THE CRASH PAD BECOMES STICKY, MELTS AND CRACKS THE DASHBOARD. MY VEHICLE IS STILL IN OPERATION AND THEREFORE MY SAFTEY IS STILL IMPORTANT

Electrical System
Filed Mar 17, 2021198,970 milesWA

THE OTHER DAY WENT TO DRIVE THE CAR WOULD NOT START. NO ACC ON REMOTE START BUTTON, KEY IN IGNITION, STILL WOULD NOT START. CHECKED ALL FUSES, THE BATTERY. TOOK DASH APART, REMOVED STEREO, CHECKED ALL WIRING HARNESSES ALL TESTED GOOD. HAD IT TOWED UP TO OLYMPIA MAZDA. THEY ARE CURRENTLY TROUBLESHOOTING. RECALLED AIRBAG WAS SWITCHED OUT A FEW YEARS AGO AND THE WARNING LIGHT CAME BACK ON ABOUT A YEAR LATER. POSSIBLY THE CAR THINKS THERE HAS BEEN AN COLLISON AND THE CAR IS IN LOCKDOWN MODE. TECHNICIAN WAS COMPLETELY BAFFLED. WILL CALL THEM TOMORROW AND ASK THEM TO CHECK THE ECM, BCM OR WHAT NOT. OTHER THAN THIS. HAVE NEVER HAD AN MECHANICAL ISSUE WITH THIS CAR. WOULD PURCHASE AGAIN.

Structure › Body
Filed Jan 25, 2021150,000 milesAL

THE DASHBOARD HAS MELTED. THE CAR IS USUALLY PARKED OUTSIDE. IT STARTED MELTING IN 2017, BUT IT HAS GOTTEN WORSE. WHEN THE SUN IS BRIGHT, THE REFLECTION WILL CAUSE DRIVING CONCERNS.

Structure › Body
Filed Jan 15, 202177,000 milesMI

TL* THE CONTACT OWNS A 2009 MAZDA MAZDA6. THE CONTACT STATED WHILE THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC, HE WAS INFORMED THAT THE SUBFRAME WAS CORRODED. THE CONTACT CALLED SOUTH BURLINGTON MAZDA (1795 SHELBURNE RD, SOUTH BURLINGTON, VT 05403, 802- 660-6900) AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.

Air Bags
Filed Dec 29, 202075,000 milesNJ

I RECENTLY NOTICED OUT OF NO WHERE THE DASHBOARD ON MY CAR CRACKED FOR NO REASON IT IS RIGHT BY THE FRONT PASSENGER AIRBAG. IT IS ALSO EXTREMELY STICKY . I DON'T FEEL SAFE DRIVING IT IN THIS CONDITION

Air Bags
Filed Dec 29, 202075,000 milesNJ

I RECENTLY NOTICED THAT MY DASHBOARD HAS BECOME CRACKED AND VERY STICKY . I DO NOT KNOW HOW THIS HAPPENED WHEN I CONTACTED MAZDA TO GET IT FIXED I WAS TOLD THEY CAN NOT REPLACE THAT PART . I DON'T KNOW WHAT TO DO I FEEL STUCK I PAID A LOT OF MONEY FOR THIS CAR

Service Brakes
Filed Dec 22, 2020GA

ON JANUARY 25, 2014, I HAD MY CAR SERVICE AT A S. FLORIDA MAZDA DEALERSHIP FOR A 2013 RECALL ON THE DOOR LATCH MOUNTING SCREWS. THE RECALL STATED THAT THE SCREWS MAY BECOME LOOSE. IF ALL THREE DOOR LATCH MOUNTING SCREWS BECOME LOOSE AND FALL OUT, THE DOOR LATCH MECHANISM WILL NOT ENGAGE WHEN THE DOOR IS CLOSED, AND THE DOOR AJAR WARNING LIGHT WILL ILLUMINATE. CURRENTLY, I AM EXPERIENCING THE SAME ISSUE WITH MY DOORS AND THE DOOR AJAR LIGHT ILLUMINATING. IN ADDITION, DUE TO THIS ISSUE, MY BATTERY THAT I HAD REPLACED IN MAY 2020 DOES NOT WORK. MY CAR DID NOT START. I HAD TO HAVE MY CAR TOWED TO THE NEAREST MAZDA DEALERSHIP. THE DEALERSHIP REPLACED THE BATTERY BUT TOLD ME THAT MY DOOR LATCH ON 2 DOORS HAD TO BE REPLACED BECAUSE MY CAR THINKS THE DOOR IS AJAR AND THIS CAUSES THE BATTERY TO DRAIN EVEN WITH THE CAR TURNED OFF. IT SOUNDS LIKE THESE ISSUES COULD BE ATTRIBUTED TO THE 2013 RECALL. FURTHERMORE, THE TECHNICIAN INFORMED ME THAT MY CAR ALARM GOES OFF WITHOUT WARNING AND THE TECHNICIAN ATTRIBUTED THIS TO THE DOOR LATCH ISSUE. SO ALL OF THE ABOVE ISSUES CAN BE TRACED BACK TO THE 2013 RECALL ON DOOR LATCHES. IT APPEARS THAT THERE IS A MANUFACTURER DEFECT ON THE DOOR LATCHES. THEREFORE, THE DEALERSHIP SHOULD MAKE THE NECESSARY REPAIRS WITHOUT CHARGE TO ME. RIGHT NOW, MY CAR HAS BEEN AT THE DEALERSHIP FOR 1 WEEK AND 2 DAYS.

Suspension
Filed Nov 17, 2020145,000 milesOH

HELLO, BACK A FEW YEARS AGO MAZDA ISSUED A RECALL FOR THE FRONT SUBFRAME OF OUR MAZDA 6 DUE TO PREMATURE AND EXTREMELY DAMAGING RUST THAT RENDERED THE VEHICLE DANGEROUS. WE HAD THIS REPLACED AND ALL WAS FINE UNTIL NOT THAT LONG AGO WHEN WE HAD TO REPAIR AN EXHAUST LEAK AND IN THE PROCESS REALIZED HOW BAD THE REAR SUBFRAME IS RUSTED OUT AS WELL... I'VE NOTICED THE BACK WHEELS OF OUR CAR HAVE BEEN CAMBERED OUT BY A FEW DEGREES FOR A FEW MONTHS AND I'M PRETTY SURE THIS IS DUE TO THE REAR SUSPENSION AND REAR SUBFRAME COMPONENTS COLLAPSING ON THEMSELVES DUE TO THE RUST WEAKENING THE METAL. I HAVE SOME PICTURES WHICH I WILL ATTACH. MAZDA CURRENTLY DOES NOT HAVE A RECALL FOR THIS PART BUT WE WOULD, AND MANY OTHER MAZDA OWNERS OUT THERE ON THE FORUMS WOULD LIKE A RECALL TO BE ISSUED DUE TO THE EXTREMELY EXPENSIVE NATURE OF THE SUBFRAME REPAIR... I WOULD REALLY LOVE TO HEAR BACK FROM YOU ALL ON THIS ISSUE, I BELIEVE THE CAR IS FAIRLY UNSAFE TO DRIVE AT THE MOMENT... THANKS IN ADVANCE!

Electronic Stability Control (esc)
Filed Oct 5, 202065 milesPA

MY CAR STEERING VEERS TO THE LEFT CONSTANTLY. THE ELECTRICAL SYSTEM IS WIRED WRONG AND DOESN'T WORK PROPERLY.THIS HAPPENS WHILE I'M DRIVING ALL THE TIME AND ITS ONLY A MATTER OF TIME BEFORE IT CAUSES ME TO WRECK.

Air Bags
Filed Sep 10, 2020136,000 milesCA

I BOUGHT A USED CAR FROM A SMALL DEALERSHIP, THEY SOLD ME THE CAR WITHOUT A DASH HARNESS, ALL THE WIRING THAT IS SUPPOSED TO BE CONNECTED TO THE COMPUTER IN MY CAR IS NOT THERE, SO I CAN'T DO SMOG CHECK. THE MECHANIC COULD NOT CHECK WHY THE CHECK ENGINE LIGHT WAS ON BECAUSE THE COMPUTER IN MY CAR WAS NOT COMMUNICATING WITH THE TOOL. SOLD ME THE CAR WITH AIRBAGS NOT WORKING. LIED ABOUT HAVING IT ALL CHECKED OUT. AND I STILL HAVEN'T RECEIVED MY TITLE, REGISTRATION, AND PLATES TO MY CAR.

Visibility/Wiper
Filed Sep 10, 202086,000 milesPA

HELLO, I PURCHASED MY A MAZDA FROM A MAZDA DEALER IN MY AREA. AT THE TIME OF MY CAR PURCHASE IN 2017, THEY CHOSE NOT TO FIX THE DASHBOARD RECALL BEFORE SELLING ME THE CAR. NOW DURING SUMMER 2020 MY DASHBOARD HAS SHOWN TO BECOME STICKY ON THE PASSENGER SIDE. IT IS NOW STARTING TO OBSTRUCT MY VIEW WITH A GLARE, MAKING IT HARDER FOR ME TO SEE OUT OF MY WINDSHIELD. I CALLED THE DEALERSHIP AND THEY ARE SAYING THE RECALL IS CLOSED AND THEY CAN'T HELP ME. I EVEN CALLED THE MAZDA CUSTOMER SUPPORT AND THEY SHUT ME DOWN. THEY SAID THAT THE PROBLEM MUST HAVE OCCURRED WITHIN 10 YEARS OF THE CARS PRODUCTION. THIS HAPPENED TO ME A FEW DAYS AGO AND NOW IS GETTING WORSE. THEY WOULD NOT HAVE FIXED THE DASHBOARD WITHIN THE TIME FRAME BECAUSE IT SHOWED NO DAMAGE UNTIL NOW. PLEASE HELP AND MAKE THEM PAY FOR MY DASHBOARD! IT IS UNETHICAL TO HAVE ME PAY FOR A DESIGN AND SAFETY FLAW OUT OF MY OWN POCKET. ESPECIALLY ONE THEY FAILED TO TELL ME ABOUT OR FIX BEFORE THEY SOLD ME THE CAR.

Suspension
Filed Aug 17, 202030,654 milesVA

THE CAR HAS ONLY 31,000 ORIGINAL MILES AND I'M THE ORIGINAL OWNER. THE ENTIRE REAR SUBFRAME AND SUSPENSION ASSY IS HEAVILY RUSTED AND SUSPENSION BUSHINGS ARE ROTTING.THIS IS A COMMON PROBLEM AMONG OWNERS IN NORTH EASTERN STATES AND MID ATLANTIC. MAZDA RECALLED THE FRONT SUBFRAMES BUT NOT THE REAR. THIS IS A MAJOR SAFETY DEFECT AND WILL RESULT IN THE CAR HAVING TO BE SCRAPPED BEFORE IT ACCUMULATES MANY MORE MILES.

Electrical System
Filed Jul 2, 2020152,218 milesMN

FOR THE LAST YEAR, THE CAR ALARM IN MY 2009 MAZDA 6 HAS BEEN GOING OFF SPORADICALLY BY ITSELF AT ALL HOURS OF THE DAY WHILE PARKED IN MY APARTMENT BUILDING PARKING LOT. THE DEALER DIAGNOSED THAT MY PASSENGER SIDE DOOR ACTUATOR NEEDED TO BE REPLACED. IT WAS, AND A FEW WEEKS LATER THE ALARM WENT OFF AGAIN AT 3:30 AM, WAKING UP ALL OF MY NEIGHBORS IN THE PROCESS. BROUGHT IT BACK TO THE DEALER AND NOW THEY SAY IT'S THE DRIVER SIDE DOOR ACTUATOR. THERE ARE SO MANY REPORTS ON THE INTERNET OF OTHER MAZDA OWNERS HAVING THIS SAME ISSUE AND THERE IS A BULLETIN OUT THERE FOR IT. WHY HAS BEEN THIS NOT BECOME A RECALL YET?

Engine
Filed Jun 2, 2020115,000 milesIL

ENGINE OVERHEATED WHILE DRIVING IN A STRAIGHT LINE IN TRAFFIC AT LOW SPEED WITH TEMPERATURE IN THE 80'S. THE ENGINE BLOCK CRACKED AS A RESULT. THE ENGINE AND THE COMPLETE COOLING FAN ASSEMBLY HAD TO BE REPLACED. THE ENGINE TEMPERATURE HAD RISEN HIGH ON SEVERAL OCCASIONS BEFORE THIS, WHILE IDLING, DRIVING AT LOW SPEEDS, AND DRIVING AT MODERATE AND HIGHWAY SPEEDS, TEMPERATURES RANGING FROM 50'S TO 90'S. WHEN THE OVERHEATING OCCURRED THE AIR CONDITIONING ALSO FAILED TO FUNCTION PROPERLY. I HAD COMPLAINED TO THE DEALERSHIP ABOUT THIS ISSUE AND THEY CLAIMED IT WAS A FUSE. THEY REPLACED THE FUSE, BUT IT DID NOT RESOLVE THE ISSUE. *TR

Structure › Body
Filed Mar 10, 2020126,000 milesOR

DOOR LATCH STICKS WHEN OPENING, CAUSING DOOR TO POSSIBLY STAY OPEN UNBEKNOWNST TO DRIVER AND CAUSE DOOR TO OPEN WHILE DRIVING AND POSSIBLY EJECT NON SECURED PERSONS OR OBJECTS IN CAR. FOUND OUT DURING OPERATION WHEN THE DOOR NEXT TO MY TODDLER SWUNG OPENED IN A TURN.

Air Bags
Filed Mar 10, 2020126,000 milesOR

CAR AIRBAG LIGHT FLASHING ON DASH INDICATING NEED FOR REPAIR, TOOK TO LOT A I BOUGHT THE CAR FROM WHO REPLACED THE PASSENGER SIDE AIR BAG, STILL HAVE FLASHING AIRBAG LIGHT AND AM CONCERNED NOW AIRBAG WILL NOT INFLATE IN AN EMERGENCY AND THAT MY MAZDA 6 WAS OVERLOOKED DURING INITIAL RECALLS FOR OTHER MAZDA 6 OF THIS GENERATION AS IT HAS THE SAME PROBLEMS WITH IT THAT ARE LISTED AS RECALLS FOR OTHERS.

Power Train
Filed Mar 4, 2020187,746 milesMI

I BOUGHT THIS CAR 2009 FROM MECHANIC 2 WEEKS AGO I RUN FOR 100MILES FOR TO AND FROM WORK ONLY.AFTER SUDDENLY AT LIGHT CAME SO I WENT TO CHECK NEAREST AUTO PARTS STORES WITH CODE READER FOR DIAGNOSTIC & HE SAID THERE MIGHT BE A TRANSMISSION PROBLEMS. AFTER I AM ABLT TO START ENGINE BUT CAR WON'T DRIVE IN D MODE BUT R CAN WORK WITH JERK AND HORSE POWER GO UP TO 5000 UP. SO I AM GOING TO SEE WITH HAYES MAZDA IN KALAMAZOO. THEREFORE, PLEASE TAKE A SERIOUS ACTION OR INVESTIGATION INTO THIS MATTER

Air Bags
Filed Feb 24, 2020138,420 milesPA

THE DASH MATERIAL ABOVE THE PASSENGER AIRBAG HAS BEEN DETERIORATING AND MELTING AS IF A CHEMICAL REACTION HAS OCCURRED. THIS WINTER THE SECTION IN QUESTION HAS GENERATED SEVERAL CRACKS AND FISSURES IN THE SURFACE.

Structure › Body
Filed Feb 23, 2020163,000 milesRI

THIS VEHICLE HAD THE FRONT SUB-FRAME REPLACED BASED ON NHTSA COMPLAINT 11100333 AND THE SUBSEQUENT RECALL FROM MAZDA WITH NHTSA ID 18V-631. IT IS NOW TWO YEARS LATER AND THE REAR SUB-FRAME WAS SO ROTTED THAT IT WAS FALLING APART. MY VEHICLE WOULD NOT PASS THE STATE SAFETY INSPECTION WITHOUT IT BEING FIXED. IT WAS REPAIRED BY A NON-DEALER MECHANIC IN FEB 2020. THE MECHANIC TRIED FOR SEVERAL MONTHS TO GET A NEW REAR SUB-FRAME BUT COULD NOT BECAUSE IT IS ON MANUFACTURER BACK-ORDER. SINCE THIS IS MY ONLY VEHICLE AND I NEEDED IT TO BE FIXED ASAP, A USED SUB-FRAME HAD TO BE INSTALLED. BECAUSE THE NEW PART WAS UNAVAILABLE THIS MAKES ME THINK THAT THIS IS A WIDESPREAD PROBLEM AND THE MANUFACTURER CAN'T KEEP UP WITH THE DEMAND. I WAS TOLD BY A MAZDA DEALER THAT THE REAR SUB-FRAME IS NOT COVERED UNDER THE SAME RECALL AS THE FRONT. BOTH ITEMS WERE MANUFACTURED AT THE SAME TIME USING THE SAME INFERIOR STEEL SO I THINK THIS SHOULD ALSO BE COVERED. I DEFINITELY FEEL THAT ANOTHER MAZDA RECALL SHOULD BE ISSUED FOR THE REAR SUB-FRAME.*DT *AS

Unknown or Other
Filed Feb 7, 2020156,880 milesCA

ENGINE SURGES WHEN I BRAKE, BUT NOT ALWAYS. USUALLY IT IS WHEN I'M GOING STRAIGHT AHEAD, HOWEVER, IT HAS DONE IT IN A TURN AND ONCE BACKING UP. THIS HAS HAPPENED AGAIN TODAY, AND AFTER I HAD THROTTLE BODY CLEANING DONE TWO WEEKS AGO.

Structure › Body
Filed Dec 27, 2019125,000 milesMO

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING, SHINY, AND STICKY TO THE TOUCH. THE REFLECTION FROM THE SUNSHINE AND APPROACHING HEADLIGHTS FROM ONCOMING TRAFFIC AT NIGHT AFFECTED THE CONTACT'S VISION TO SAFELY OPERATE THE VEHICLE. HENNESSY MAZDA (7261 JONESBORO RD, BUILDING 2, MORROW, GA 30260, (844) 237-2079) STATED THAT THE EXTENDED WARRANTY WAS EXPIRED BY SIX MONTHS AND NOTHING COULD BE DONE TO ASSIST WITH THE REPAIR COSTS. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 125,000.

Structure › Frame and Members
Filed Dec 18, 2019150,000 milesCT

TL* THE CONTACT'S DAUGHTER OWNS A 2009 MAZDA 6. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE, THE TECHNICIAN AT WHALING CITY FORD LINCOLN MAZDA (475 BROAD ST, NEW LONDON, CT 06320, (860) 333-1841) NOTICED THAT THE REAR SUBFRAME HAD SEVERE CORROSION AND NEEDED TO BE REPLACED. THE DEALER DEEMED THE VEHICLE UNSAFE TO DRIVE. THE FRONT END SUBFRAME WAS REPLACED; HOWEVER, THE REAR SUBFRAME WAS NOT. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. *LN *JB

Tires › Valve
Filed Dec 10, 2019104,000 milesPA

TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE THE CONTACT WAS PLACING AIR INTO THE FRONT DRIVER'S SIDE TIRE, HE FOUND THAT THE VALVE STEM WAS CORRODED AND FRACTURED. IN ADDITION, THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO DEAN PATTERSON CHEVROLET CADILLAC (101 PLEASANT VALLEY BLVD, ALTOONA, PA 16602, (814) 942-2222) WHERE IT WAS DIAGNOSED THAT THE SENSOR AND VALVE STEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 104,000.

Fuel/Propulsion System
Filed Oct 30, 201970,000 milesCA

THERE HAVE BEEN PROBLEMS WITH OTHER MAZDA CARS THAT GOT RECALLED DUE TO A POSSIBLE FAULTY FUEL SHUT-OFF VALVE THAT COULD ALLOW GASOLINE TO ENTER THE FUEL TANK EMISSION SYSTEM. IF ENOUGH FUEL GETS INTO THE SYSTEM, IT CAN CAUSE THE ENGINE TO STALL. HOWEVER, THIS RECALL DID NOT COVER MY 2009 MAZDA 6 AND I HAD THE SAME PROBLEM. DOOR LOCK ACTUATOR HAS FAILED! THE ALARM ON MY MAZDA GOES OFF AT RANDOM PERIODS OF TIME. SOMETIMES ITS ONCE A WEEK AND SOMETIMES IS 5 TIMES A DAY OR NIGHT. I HAVE REVIEWED SEVERAL INTERNET FORUMS AND IT APPEARS THAT THERE ARE A LOT OF PEOPLE WITH THE SAME PROBLEM BUT THEY HAVE NOT CREATED A COMPLAINT ON THIS WEBSITE. THE REMEDIES THAT THEY HAVE FOUND TO HAVE THE DEALER REPLACE A DOOR ACTUATOR THAT IS FAULTY. THIS DOOR ACTUATOR LOCKS THE DOORS AND IF WHEN IT FAILS TO PROPERLY LOCK THE DOOR IT WILL INTERMITTENTLY SOUND THE ALARM. THE ALARM IS NOT SO MUCH THE CONCERN AS MUCH AS THE DOOR LOCK ACTUATOR. IT IF FAILS TO LOCK IT CREATES A SAFETY HAZARD FOR PEOPLE AS THEY ARE DRIVING DOWN THE ROAD THE DOOR COULD ACCIDENTALLY BE OPENED. CHILDREN COULD OPEN THE DOOR AND FALL OUT OF THE CAR AS IT IS FAILING. PLEASE LOOK INTO THIS ISSUE AS IT IS A SAFETY CONCERN. THIS HAS BEEN HAPPENING FOR AT LEAST THE PAST 4-5 YEARS.

Electrical System
Filed Oct 10, 2019102,000 milesCA

THE DOOR LOCK ACTUATORS GO BAD ON THIS CAR WHICH CAUSES THE CAR TO BELIEVE ONE OF THE DOORS IS OPEN WHEN IT IS NOT. THE DOME LIGHTS ARE DRIVEN BY THE DOOR ACTUATORS SENSING THAT A DOOR IS OPEN, SO WHEN YOU ARE DRIVING, THE INTERIOR LIGHTS WILL FLASH ON AND OFF. VERY DISTRACTING, ESPECIALLY AT NIGHT. THE LIGHTS TURNING ON AND OFF ONLY HAPPENS WHEN THE CAR IS BEING DRIVEN, I HAVE NOT NOTICED IT WHEN STATIONARY. USUALLY IT OCCURS DURING TURNS AND THE LIGHTS STAY ON FOR A FEW SECONDS. THE DOOR ACTUATORS ARE A COMMON PROBLEM ON THIS CAR AND HAS MANY COMPLAINTS ABOUT THIS ISSUE ONLINE. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS NOW. THE DOOR ACTUATOR BEING FAULTY ALSO CAUSES THE SECURITY ALARM TO GO OFF AND START SOUNDING THE CAR'S HORN SPORADICALLY. THE CAR WILL BE PARKED IN A DRIVEWAY WITH NOBODY AROUND THROUGH ALL HOURS OF THE DAY AND IT WILL GO OFF. ALTHOUGH NOT A SAFETY CONCERN LIKE THE PROBLEM WITH THE LIGHTS, IT IS STILL SYMPTOMATIC OF THE MALFUNCTIONING DOOR ACTUATORS.

Structure › Body
Filed Oct 9, 2019165,800 milesOH

WHILE PULLING DOWN MY STREET AFTER BACKING OUT OF MY DRIVEWAY, I HEARD A NOISE FROM THE REAR OF THE CAR THAT WAS NOT NORMAL. IT WAS MORE EVIDENT GOING OVER BUMPS. MY CAR WAS DUE FOR AN OIL CHANGE ANYWAY SO I WENT TO MY LOCAL REPAIR SHOP AND ASKED THEM TO INVESTIGATE. THE REAR CROSS MEMBER IS COMPLETELY RUSTED THROUGH CAUSING A NEARLY CATASTROPHIC FAILURE OF THE RIGHT REAR SECTION, INCLUDING A PIECE THAT RUSTED OFF AND IS FLOATING WITHIN THE SPRING. MAZDA DID ISSUE A RECALL FOR THIS VERY ISSUE, BUT IT ONLY COVERS THE FRONT CROSS MEMBER, WHICH IS ABSURD. I CALLED MAZDA TO CONFIRM THAT THE RECALL DOESN'T APPLY TO THE REAR, AND JOSE, THE REPRESENTATIVE I SPOKE TO BY PHONE ACKNOWLEDGED THAT IT DOES NOT. I AM IN A RUST BELT STATE, AND IF SALT CAN AFFECT THE FRONT CROSS MEMBER, OBVIOUSLY IT CAN AFFECT THE REAR IN THE SAME NEGATIVE FASHION. JUST BECAUSE THE REAR DOESN'T TURN THE CAR, DOESN'T MEAN IT POSES LESS OF A DANGER AS EVIDENCED BY MY VEHICLE.

Structure
Filed Oct 1, 201994,000 milesNY

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT RECEIVED A RECALL NOTICE BACK IN MARCH OF 2019 FOR NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE). THE CONTACT CALLED GARDEN CITY MAZDA AT 516-874-0385 AND INFORMED THEM THAT THE PARTS TO REMEDY THE RECALL WERE UNAVAILABLE. THE CONTACT WAS INFORMED THAT WHEN THE PARTS ARRIVED, THE DEALER WOULD EMAIL HER TO HAVE THE VEHICLE SERVICED. THE CONTACT HAD YET TO RECEIVE A NOTIFICATION TO HAVE THE RECALL REMEDIED. ALSO, WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO JERK WHILE DEPRESSING THE ACCELERATOR PEDAL AS WELL AS WHEN SHIFTING GEARS. THE CONTACT STATED THE CHECK ENGINE WARNING INDICATOR WOULD ILLUMINATE INTERMITTENTLY BOTH PRIOR AND AFTER SHE EXPERIENCED THE FAILURE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC, BUT IT WAS NOT DIAGNOSED. THE MECHANIC SUSPECTED THAT THERE HAD BEEN AN OIL LEAK THAT AFFECTED THE TRANSMISSION. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 94,000.

Structure › Body
Filed Sep 30, 2019102,000 milesPA

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT THE DASHBOARD ON THE PASSENGER SIDE WAS MELTED AND CREATED A VISIBILITY HAZARD. WHILE DRIVING DURING THE DAY TIME, THE SUN REFLECTED ONTO THE DASHBOARD. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND DEAN PATTERSON MAZDA (101 PLEASANT VALLEY BLVD, ALTOONA, PA) WERE NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 102,000.

Unknown or Other
Filed Sep 12, 2019120,000 milesNJ

MY MAZDA 6 STARTED OVERHEATING DURING A HEAVY TRAFFIC DAY. EVER SINCE, I NOTICED IT WOULD ONLY START OVER HEATING ONLY WHEN THE CAR IS IDLE AT A LIGHT, TRAFFIC, OR PARKED FOR ABOUT 5 MINUTES AND THEN SLOWLY START CREEPING UP. IF I GIVE IT SOME RPM, THE GAUGE COMES BACK TO NORMAL READING. *ADDITIONAL INFO - HEATER ONLY WORKS WHEN RIDING - I HAVE TO ADD A BIT OF COOLANT EVERYDAY - CHANGED THERMOSTAT, FAN CONTROL MODULE AND FANS WORK WELL.

Unknown or Other
Filed Aug 23, 2019CA

PASSENGER SIDE DASH BOARD IS STICKY AND SHINY. IF THE SUNLIGHT HITS ON THE SHINY SPOTS IT CREATES A GLARE THAT IS DISTRACTING, ESPECIALLY IF DRIVING. I ALSO WORRY ABOUT THE AIRBAGS DEPLOYING PROPERLY IF THE VEHICLE IS IN A ACCIDENT. CONTACTED LOCAL MAZDA DEALER AND THEY NEVER CALLED ME BACK. CONTACTED MAZDA COSTUMER SERVICE. THEY SAID THERE WAS NEVER A RECALL ON THE DASH BOARD, BUT SEVERAL WEBSITES SAY THAT THERE WAS A RECALL. REPRESENTATIVE FOR MAZDA SAID THAT AT THE TIME I TOOK MY VEHICLE TO THE LOCAL DEALERSHIP IN 2017 TO FIX OTHER RECALLS MY DASH BOARD WAS INSPECTED AND SHOWED NO ISSUES SO IT WASN'T REPLACED. SO NOW FOR MY DASH BOARD REPLACEMENT TO BE CONSIDERED I MUST TAKE MY VEHICLE TO HAVE A DIAGNOSTIC DONE AND I MUST PAY. REPRESENTATIVE ALSO SAYS THAT A REPLACEMENT WAS HIGHLY UNLIKELY.

Steering
Filed Aug 7, 2019116,000 milesPA

TAKATA RECALL I WAS DRIVING MY CAR TO WORK AND THE STEERING RACK WENT OUT OF IT THE CAR ONLY HAS 116,000 MILES ON IT.

Unknown or Other
Filed Jul 31, 2019TX

MELTING, STICKING DASHBOARD CAUSING GLARE ON WINDSHIELD. THIS PROBLEM HAS BEEN ONGOING, AND IT IS ONLY WORSENING.

Suspension
Filed Jul 23, 2019MN

I BROUGHT MY 2009 MAZDA6 IN FOR THE RECALLED FRONT CROSS MEMBER CORROSION SAFETY RECALL. AFTER AN INSPECTION I WAS TOLD IT QUALIFIED FOR A REPLACEMENT. I AUTHORIZED THE WORK AND PICKED THE CAR UP A FEW DAYS LATER. WE DID NOT RECEIVE THE NORMAL MAINTENANCE SHEET. AFTER DRIVING THE CAR THE NEXT FEW DAYS THE AT (AUTOMATIC TRANSMISSION) LIGHT CAME ON AND TRANSMISSION STARTED TO SLIP. WE SERVICED THE TRANSMISSION FLUID WITH 3 QUARTS AND FOUND DAMAGE AND LEAK JUST ABOVE THE CROSS MEMBER RECALL REPAIR. WE RETURNED THE CAR TO THE DEALER AND INFORMED MAZDA CUSTOMER CARE. WALSER MAZDA OF BURNSVILLE SAID THE TRANSMISSION LINE HAS RUSTED AND REPAIR COSTS WOULD BE AROUND $400. I SAID THE DAMAGE TO THE LINE WAS WHEN THE RECALL REPAIR WAS DONE. THE CAR WAS DRIVEN LESS THAN 250 MILES SINCE THE REPAIR AND LEAKED OUT 3 QUARTS OF FLUID. I BELIEVE THE SHARP EDGE OF THE CROSS MEMBER DAMAGED THE TRANSMISSION LINE WHEN THE RECALL REPAIR WAS DONE. DAMAGE SHOULD BE THE COST OF THE DEALER. DOCUMENT POSSIBLE DAMAGE WHEN THIS RECALL IS PREFORMED.

Structure › Body
Filed Jul 5, 2019144,000 milesNE

TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING 10 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT PARKED THE VEHICLE IN THE MIDDLE OF THE STREET BECAUSE IT WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT SPOKE WITH WOODHOUSE PLACE MAZDA (LOCATED AT 8606 S 145TH ST, OMAHA, NE 68138, (402) 397-8300) AND WAS INFORMED THAT THE FAILURE WAS DUE TO NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 144,000. *TR ACTION NUMBER XXXXXXX PHOTOS ATTACHED 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Seats
Filed May 28, 2019FL

WHEN I GOT THE VEHICLE I NOTICED THE DASHBOARD WAS REALLY STICKY AND I DIDN'T KNOW HOW BUT THEN I MET SOMEONE WITH THE SAME VEHICLE WITH THE SAME ISSUE. MY BACK SEAT IS VERY LOOSE AND MAKES NOISES WHEN DRIVING

Exterior Lighting
Filed Apr 9, 201960,210 milesTX

JUST LIKE ALL THE ONLINE DISCUSSION BOARDS INDICATE, MY DRIVER'S HEADLIGHT DOES NOT TURN ON REGULARLY. ONCE I COULD FIX IT BY HITTING ON THE HEADLIGHT ASSEMBLY, BUT NOW THAT DOES NOT WORK ANY MORE. BULB IS FINE.

Air Bags
Filed Mar 30, 2019LA

AS WELL AS THE TAKATA RECALL, THE PASSENGER SIDE OF MY VEHICLE IS LITERALLY MELTING OFF. THE AIRBAG COVER IS STICKY TO THE TOUCH AND WHO KNOWS IF IT IS MELTED INTO PLACE. I'VE SEEN MANY OTHER COMPLAINTS AND I'VE SEEN THAT MAZDA HAS TRIED TO CHARGE PEOPLE FOR LABOR WHICH IS ABSURD.

Suspension
Filed Mar 20, 2019MD

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN SEPTEMBER OF 2018. OURISMAN VOLKSWAGEN MAZDA OF ROCKVILLE (801 ROCKVILLE PIKE, ROCKVILLE, MD 20852) WAS CONTACTED AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED; THEREFORE, THERE WAS NO NEED TO BRING THE VEHICLE TO THE DEALER. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED VEHICLE WAS TAKEN TO DEALER ON APRIL 2019 FOR 2818I RECALLFRONT CROSS MEMBER CORROSION- POSSIBLE RUST HOLES INSPECTED. NO HOLES,LIGHT RUST INSPECTION ONLY.*JB

Suspension
Filed Mar 8, 201994,000 milesDE

CAR WAS RECALLED FOR FRONT CROSSMEMBER. NO REPAIR WAS NEEDED. TOLD BY DEALER THAT THE REAR CROSSMEMBER NEEDED TO BE REPLACED AT COST OF $2,000 AS IT WAS RUSTED THROUGH AND R/R COIL SPRING COULD POP THROUGH

Suspension
Filed Mar 7, 2019130,000 milesOH

THIS REPORT IS CONCERNING A DEALER, MATT CASTRUCCI MAZDA, IN DAYTON, OHIO. THIS DEALER FAILED TO OFFER US, THE CUSTOMER, AN APPOINTMENT TO INSPECT OUR VEHICLE FOR SAFETY DUE TO THE RECALL ON MAZDA 6S FOR THE SUSPENSION, STRUCTURE RECALL. WE REPEATEDLY CALLED TO SCHEDULE AN APPOINTMENT AND WERE REPEATEDLY TOLD THAT THEY DID NOT HAVE THE PARTS AND THAT THEY WOULD CONTACT US WHEN THEY RECEIVED THE PARTS. WE CALLED SEVERAL TIMES FROM THE DATE OF RECEIVING THE RECALL UNTIL FINALLY WE CALLED AND THEY SAID THEY HAD THE PARTS. WE SCHEDULED THE APPOINTMENT. WHEN WE ARRIVED, THEY STATED THEY DID NOT HAVE THE PARTS BUT WE HAD A FEW OTHER THINGS FOR THEM TO LOOK AT SO THEY KEPT THE VEHICLE. THEY DID THEN INSPECT THE VEHICLE AND FOUND IT UNSAFE TO DRIVE. WE ARE VERY UPSET THAT OUR SON WAS DRIVING AN UNSAFE VEHICLE AND BELIEVE THAT IT WAS THE DEALER'S RESPONSIBILITY TO HAVE RECOMMENDED TO US THAT WE BRING IT IN FOR INSPECTION THE FIRST TIME WE CALLED FOR AN APPOINTMENT AND THIS DID NOT HAPPEN. I ASKED THE DEALER TO FOREGO A CHARGE FOR A TEST THEY PERFORMED REGARDING A TIRE PRESSURE INDICATOR LIGHT AS CONSIDERATION FOR THEIR MISHANDLING OF THE SITUATION, FOR WHICH THEY REFUSED, REFUSING TO ACKNOWLEDGE THAT THEY SHOULD HAVE SCHEDULED AN APPOINTMENT TO INSPECT OUR VEHICLE THE FIRST TIME WE CALLED TO PRECLUDE A CUSTOMER DRIVING AN UNSAFE VEHICLE. I WOULD LIKE FOR SOMEONE TO FILE A REPORT THAT THIS DEALER IS INCOMPETENT AND WILLFULLY AND INTENTIONALLY WERE NEGLECTFUL OF THEIR DUTY TO INSPECT A

Structure › Body
Filed Nov 25, 2018FL

SHINY, MELTING DASHBOARDS BLINDING DRIVERS, I RECEIVE A NOTIFICATION TO CHANGE DASHBOARDS BY THE MAZDA, I TAKE THE VEHICLE TO THE CONSIGNEE THEY NOTIFY ME THAT BECAUSE IT IS IN THE RECONSTRUCTED CATEGORY, THE CHANGE WILL NOT BE CARRIED. I LIVE IN THE SOUTH OF FLORIDA WHERE TEMPERATURES ARE HIGH THROUGHOUT THE YEAR, APART FROM THE DANGEROUS GLARE THE GASES GENERATED BY THE RIGHT OF THE PLASTIC ARE AFFECTING MY HEALTH.

Structure › Body
Filed Nov 2, 2018188,000 milesOH

WHILE DRIVING CAR, FELT CLUNK AND CAR KEPT PULLING TO RIGHT AND HARD TO CONTROL STEERING. WHEN TURN WHEEL, LOUD CLUNKING FELT AND HARD TO CONTROL CAR. CAR WAS ON HIGHWAY JUST BEFORE EXITING TO CITY STREET.TOOK TO INDEPENDENT MECHANIC WHO SAID SUBFRAME COMPLETELY RUSTED AND AFFECTED STEERING AND WHEELS WOULD NOT LET ANYONE DRIVE CAR AND SAID CAR IS UNDRIVEABLE. CAR TOWED TO MAZDA DEALER WHERE IT SITS TODAY. I WAS DRIVING MY 3 BROTHERS IN THE CAR WHEN THIS OCCURRED. LUCKILY THERE WAS NO ACCIDENT.

Structure › Frame and Members
Filed Oct 30, 20181,200,000 milesNY

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE STEERING WHEEL WAS TURNED APPROXIMATELY ONE QUARTER TO THE LEFT IN ORDER TO DRIVE THE VEHICLE IN A STRAIGHT LINE. ALSO WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD PULL TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PASSENGER SIDE TIE ROD AND SUSPENSION CRADLE WAS DAMAGED DUE TO RUSTING AND CORROSION OF THE SUBFRAME. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 120,000. *DT*JB THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE WAS IN THEIR POSSESSION IN THE PROCESS OF BEING REPAIRED. *JS

Structure › Body
Filed Oct 29, 2018NY

RUST THROUGH OF ENGINE CRADLE FRAME ON PASSENGER SIDE OF VEHICLE. DISCOVERED DURING OIL CHANGE.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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