Page 2 of 2 · complaints 51–67 of 67

2008 Mazda Mazda5 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Steering
Filed Mar 25, 201033,200 milesCA

I WAS SITTING IN VERY SLOW MOVING TRAFFIC ON A SURFACE STREET, TRAVELED 1/4 MILE IN APPROXIMATELY A 45 MINUTE TIME SPAN. AS I TURNED RIGHT ON TO A NEW STREET I NOTICED THE STEERING BECAME VERY DIFFICULT. I IMMEDIATELY TOOK THE VEHICLE TO THE PARKING LOT TO MY LEFT. IT TOOK GREAT STRENGTH TO TURN THE WHEEL TO MAKE THE LEFT HAND TURN. I STOPPED THE CAR, CHECKED THE POWER STEERING FLUID. IT WAS AT PROPER LEVEL. I RESTARTED THE VEHICLE AND STILL NO POWER STEERING. AFTER SITTING FOR APPROCIMATELY 15 MINUTES. I RESTARTED THE VEHICLE AGAIN AND THE POWER STEERING HAD RETURNED. I HAD THE CAR TOWED TO THE DEALERSHIP. I AM READING SEVERAL REPORTS OF SIMILAR INSTANCES OF THIS OCCURRING IN THE SAME MAKE AND MODEL OF VEHICLE UNDER SIMILAR CIRUMSTANCES.

Steering
Filed Mar 20, 201053,000 miles00

2008 MAZDA5 WITH 55,000MI (90% HIGHWAY DRIVEN). WHILE DRIVING ABOUT 20 MPH IN TOWN THE STEERING WHEEL ALL OF A SUDDEN BECAME VERY DIFFICULT TO TURN AND I NOTICED THE STEERING FAILURE LIGHT ON THE DASHBOARD. PULLED TO A SAFE LOCATION AND CALLED MY DEALERSHIP. THE MECHANIC INDICATED THAT IT WAS A VOLTAGE TRIP AND IF I TURNED OFF THE CAR AND RESTARTED IT WOULD RESET AND WORK AGAIN. THE STEERING DID WORK AFTER I STARTED THE ENGINE AND I HAVE DRIVEN ABOUT 200 MILES WITH NO OTHER OCCURRENCE. ON FRIDAY I HAD MY OIL CHANGED AT THE DEALERSHIP AND WHEN I TOLD THEM OF THE PROBLEM THEY INDICATED THAT I WOULD HAVE TO REPLACE MY PUMP AND A LENGTH OF HOSE. WHY THE HOSE TOO? ITS 6,000MI OUT OF WARRANTY. AFTER SOME INTERNET SLEUTHING, IT SEEMS THAT THIS IS A VERY COMMON MECHANICAL FAILURE THAT MAZDA IS NOT DEALING WITH RESPONSIBLY. HARD TO IMAGINE THEY ARE NOT LEARNING FROM TOYOTA'S AND HONDA'S EXPERIENCE. THIS IS A HUGE SAFETY ISSUE ESPECIALLY IF THIS FAILURE OCCURS UNEXPECTEDLY ON THE HIGHWAY WHILE DRIVEN BY AN INEXPERIENCED DRIVER. NOT SURE ABOUT NOW BUT MANY OWNERS EARLIER IN 2010 WERE HAVING TO WAIT OVER 5 WEEKS TO GET A REPLACEMENT PUMP DUE TO A BACKORDER ISSUE. I CAN'T BELIEVE THAT MAZDA IS NOT PROACTIVELY DOING A VOLUNTARY RECALL. PLEASE INVESTIGATE THIS SERIOUS PROBLEM AND SUGGEST TO MAZDA THAT REPLACING THE FAULTY PUMPS UNDER AN EXTENDED WARRANTY IS GOOD FOR SAFETY AND GOOD FOR BUSINESS. *TR

Power Train › Manual Transmission
Filed Mar 9, 201035,600 milesGA

CLUTCH PEDAL STICKS TO FLOOR WHEN WEATHER IS COLD CAUSING DIFFICULTY SHIFTING AND OR GETTING VEHICLE TO MOVE. WHEN OUTDOOR TEMPS ARE BELOW 35F, CLUTCH PEDAL WILL STAY DEPRESSED UNTIL VEHICLE WARMS UP OR IS MANUALLY PULLED BACK UP WITH HANDS. PEDAL MAY STAY DEPRESSED WHEN ATTEMPTING TO DRIVE OR POP BACK UP ABRUPTLY CAUSING STALLS IN TRAFFIC, SPINNING THE TIRES OR OTHER DANGEROUS ACTIONS. PROBLEM IS CAUSING EXCESSIVE CLUTCH WEAR AND CHATTER, DAMAGE TO MOTOR MOUNTS AND TIRES. *TR

Equipment Adaptive/MobilityCrash
Filed Mar 9, 201038,500 milesGA

FLOOR MAT FLIPS UP OVER CLUTCH AND BRAKE PEDAL SOMETIMES WHEN SHIFTING GEARS. CAN CAUSE ACCIDENTAL BRAKE APPLICATION WHEN SHIFTING GEARS. EYELET SECURING MAT TO FLOOR SEPARATES FROM MAT AFTER A FEW MONTHS OF USAGE. ALLOWS FLOOR MAT TO SHIFT FORWARD AND THE FRONT EDGE OF THE MAT CATCHES THE CLUTCH PEDAL. WHEN THE PEDAL IS DEPRESSED, THE MAT CATCHES THE PEDAL AND FLIPS UP OVER THE BRAKE AND CLUTCH PEDAL. PRESSING THE CLUTCH AGAIN WILL ALSO ENGAGE BRAKE. WHEN OPERATING VEHICLE ON FEB 25, 2010, TWO TIMES THE BRAKES APPLIED WHEN SHIFTING GEARS DUE TO THE MAT INTERFERENCE. THE SECOND TIME THE VEHICLE SKIDDED OUT OF A TURN AND DAMAGED THE FRONT RIGHT WHEEL AND TIRE WHEN HITTING A CURB. THE MAT WAS REMOVED TO PREVENT FURTHER PROBLEMS. VEHICLE WAS INOPERABLE AFTER INCIDENT. *TR

Steering
Filed Mar 6, 201022,950 milesFL

PARKED INTO PARKING SPACE, WHEN I PUT IT IN REVERSE TO BACK UP AND DRIVE AWAY THE POWER STEERING SUDDENLY TURNED OFF AND AN ORANGE CAUTION LIGHT TURNED ON MY DASH BOARD, THE POWER STEERING DID NOT WORK DURING THE DRIVE HOME. AFTER SOME RESEARCH IT SEEMS THAT THIS A RECURRING PROBLEM WITH THE MAZDA 5. *TR

Steering
Filed Mar 5, 201023,000 milesMI

POWER STEERING FAILED WHILE DRIVING DOWNHILL IN A PARKING GARAGE. *TR

Steering
Filed Feb 17, 20108,000 milesNY

TL*THE CONTACT OWNS A 2008 MAZDA 5. WHILE DRIVING 30 MPH THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL LOCKED. THE CONTACT WAS ABLE TO DRIVE WITH DIFFICULTY TO THE EMERGENCY LANE. THE VEHICLE WAS TURNED OFF FOR 30 MINUTES. WHEN THE VEHICLE WAS RESTARTED IT FUNCTIONED NORMALLY. THE DEALER STATED THAT THEY WOULD HAVE TO SEE THE WARNING LIGHT ILLUMINATED BEFORE REPLACING ANY PARTS. THE FAILURE HAS OCCURRED 3 TIMES AND NO REPAIRS HAVE BEEN MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 8000. THE CURRENT MILEAGE IS 10,000. UPDATED 03/16/10 *BF UPDATED 07/12/10. *JB

Tires
Filed Sep 7, 200920,000 miles00

2008 MAZDA 5 GT ANNOYING BAD TIRE NOISE ( TOYO TIRES ). *TR

Tires
Filed Aug 31, 200915,000 milesNH

MAZDA 5 PREMATURE TIRE WEAR ON TOYO TIRES. THE MAZDA HAS 24712 MILES, BUT ONLY ~15000 ARE ON THE TOYO TIRES DUE TO RUNNING SNOW TIRES ALL WINTER AND THERE IS CUPPING AND INNER TIRE WEAR. ALIGNMENT WAS CHECKED AT MAZDA AND REAR WAS SLIGHTLY OUT OF SPEC (-0.03). MAZDA DENIES EVER HEARING OF A TIRE PROBLEM ON THEIR MAZDA 5S, WHEN THE TOPIC IS ALL OVER THEIR WEB. WHEN I PURCHASED THE CAR THE SALEMAN ASSURED ME MAZDA HAD RESOLVED THE PREMATURE TIRE WEAR THAT HAD BEEN SEEN IN THE UK WHERE THE MAZDA 5 APPEARED BEFORE THE USA. *TR

Tires
Filed Jul 29, 20098,777 milesTX

PREMATURE TIRE WEAR IS A HUGE PROBLEM. HAD TO REPLACE THE FRONT 2 FACTORY TOYO TIRES AT 8,777 MILES (SEP 2008) DUE TO EVEN WEAR THAT PLACED THE TIRES IN THE "RED". REPLACED THE SAME TWO FRONT TIRES (WHICH WERE FALKEN) AT 24,437 MILES (JULY 2009) BECAUSE OF EVEN TIRE WEAR THAT PLACED THE TIRES IN THE "RED". I AM NOW ON MY THIRD SET OF TIRES AT ONLY 24,500 MILES. BOTH TIMES THAT TIRE REPLACEMENT OCCURRED, VEHICLE WAS TAKEN TO LOCAL MAZDA DEALERSHIP FOR ALIGNMENT CHECK AND TO VERIFY WHAT THE CAUSE OF THE ABNORMAL, PREMATURE WEAR IS. BOTH TIMES THE ALIGNMENT WAS NOT OFF AND THERE WAS NO DETERMINING CAUSE FOR THE PREMATURE WEAR OF THE FRONT TWO TIRES.*TR

Steering
Filed Jun 11, 200931,000 milesVA

POWER STEERING GOES OUT SPORADICALLY. THERE HAVE BEEN THREE OCCASIONS SO FAR IN THE PAST YEAR THAT THE POWER STEERING HAS WENT OUT ON MY MAZDA 5. TWICE I WAS ABLE TO STOP THE CAR WAIT TEN SECONDS AND RESTART THE CAR AND IT RESET. ONCE IT TOOK TWO HOURS OF SITTING OFF BEFORE IT RESET ITSELF. *TR

Steering
Filed Jun 2, 200915,000 milesOH

DRIVING FOR 2 HOURS OF A 4 HOUR DRIVE, POWER STEERING WENT OUT ON VEHICLE. I WAS STOPPED AT A GAS STATION AND WENT TO PULL OUT WHEN IT HAPPENED. IT HAD NOT HAPPENED BEFORE AND 24 HOURS LATER IT WAS WORKING AGAIN. MAZDA HAS TAKEN MY CAR FOR REPAIR AND HAS GIVEN ME A RENTAL CAR. HOWEVER DUE TO THE FREQUENCY WITH WHICH THIS HAS BEEN HAPPENING TO THE MAZDA 5 THE PARTS (PUMP AND PIPE) ARE ON BACK ORDER AND MY CAR WILL NOT BE REPAIRED AND RETURNED FOR 15 WEEKS. IF I WERE TO TAKE POSSESSION OF MY CAR I WOULD HAVE TO SIGN A WAIVER THAT MAZDA IS NOT RESPONSIBLE FOR ANY ACCIDENT IF IT IS CAUSED BY THE PART FAILURE. *TR

Power Train › Manual Transmission
Filed Apr 8, 200924,200 milesGA

DRIVERS FLOOR MAT RETAINING CLIP BEGINS TO SEPARATE FROM NORMAL USAGE. SEPARATION ALLOWS MAT TO MOVE FORWARD ENOUGH THAT EDGE OF MAT IS CAUGHT BY CLUTCH PEDAL DURING GEAR CHANGES. MAT LIFTS OVER CLUTCH PEDAL AND BECOMES ENTANGLED WITH CLUTCH AND BRAKE PEDAL WHEN TRYING TO SHIFT GEARS. MAT INTERFERENCE CAUSES ACCIDENTAL AND AGGRESSIVE BRAKE APPLICATION WHEN ATTEMPTING TO SHIFT GEARS. MAT HAS BEEN REPLACED BY DEALER PREVIOUSLY BUT PROBLEM RETURNS AFTER A FEW MONTHS OF USAGE. *TR

Tires
Filed Mar 31, 200915,000 milesMI

VAN HAS 15,000 MILES AND IS APPROX 14 MONTHS OLD. VEHICLE WAS DIAGNOSED WITH EXCESSIVE TIRE WEAR IN THE FRONT AND TIRE CUPPING IN THE REAR, CREATING EXCESSIVE ROAD/TIRE NOISE INSIDE OF THE VEHICLE CABIN. *TR

Suspension › Rear
Filed Jan 2, 200917,000 milesTX

TL*THE CONTACT OWNS A 2008 MAZDA 5. THE CONTACT STATED THAT THERE WERE LOOSE BOLTS ON THE REAR PASSENGER SIDE SUSPENSION. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD LOUD POPPING NOISES. THE VEHICLE WAS TAKEN TO THE DEALER ONCE AND THEY PLANNED ON REPLACING THE BUSHING AND TIGHTENING THE BOLTS ON THE SUSPENSION. THE INNER WALLS OF THE TIRES WERE WEARING OFF DUE TO THE LOOSE BOLTS, WHICH ALSO CAUSED THE SUSPENSION TO SLOWLY DETACH. THE VEHICLE IS CURRENTLY IN THE SHOP FOR REPAIR. THE CONTACT DISCOVERED THAT SEVERAL OTHER CONSUMERS WERE EXPERIENCING SUSPENSION FAILURE AS WELL. THE FAILURE MILEAGE WAS 17,000 AND CURRENT MILEAGE WAS 21,000.

Suspension › Rear
Filed Oct 14, 20081,200 milesCA

WE BOUGHT A 2008 MAZDA5 AND HAVE HAD TO TAKE IT TO THE DEALER TWICE FOR LOOSE BOLTS ON THE REAR RIGHT SUSPENSION. THE CAR HAS LESS THAN 2000 MILES ON IT. WE ARE CONCERNED ABOUT THE SAFETY OF THE CAR. *TR

Visibility
Filed Sep 29, 20084,100 milesMO

TL*THE CONTACT OWNS A 2008 MAZDA 5. WHILE DRIVING 65 MPH, THE SUNROOF SUDDENLY EXPLODED. THE SUNROOF WAS CLOSED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT SOMEONE IN THE VEHICLE CAUSED THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 4,100.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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