Page 10 of 14 · complaints 451–500 of 686

2010 Mazda Mazda3 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Structure
Filed Oct 29, 2014FL

THE DASHBOARD WITHIN MY VECHILE IS METLING. IT IS A GOOEY, STICKY AREA ALL THE WAY ACROSS THE DASHBOARD. IT CREATES A REFLECTIVE GLARE THAT INTERFERES WITH MY DRIVING. *TR

Structure
Filed Oct 28, 201460,000 milesFL

DASHBOARD "MELTED". IT'S SHINY ( BAD GLARE) AND VERY STICKY AS THOUGH THE GLUE HAS RISEN UP THROUGH IT. *TR

Visibility/Wiper
Filed Oct 27, 201448,000 milesTX

THE DASHBOARD ON THIS VEHICLE IS MELTING. I PURCHASED IT USED IN APRIL AND NOTICED ABOUT 1 MONTH LATER THAT THE DASH WAS STICKY. OVER THE LAST FEW MONTHS, IT HAS GOTTEN PROGRESSIVELY WORSE ON THE DRIVER'S SIDE TO THE POINT THAT THE GLARE CAUSES VISIBILITY ISSUES FOR THE DRIVER. *TR

Visibility/Wiper
Filed Oct 26, 2014FL

THE DASHBOARD IN THE CAR IS MELTING - TO THE POINT THAT THE GLARE IS AFFECTING THE VIEW. *TR

Visibility/Wiper
Filed Oct 24, 201458,000 milesFL

BOUGHT THIS CAR USED IN JUNE 2013, AND NOTICED IN NOVEMBER OF 2013 IT STARTED TO BECOME STICKY ON THE DASHBOARD AS IF IT IS MELTING.. DIDNT REALLY BECOME AN ISSUE UNTIL IT BEGAN TO GLARE INTO MY WINDSHIELD CAUSING ME TO BE UNABLE TO SEE. I CANNOT CLEAN, OR TOUCH ANY PART OF THE DASHBOARD BECAUSE IT IS SO MELTED AND STICKY IT STICKS TO MY HANDS IF I DO. IT IS IN MY DIRECT VIEW OF WHERE I SHOULD BE LOOKING TOWARDS THE ROAD. HUGE ISSUE THAT NEEDS TO BE ADDRESSED. *TR

Seats
Filed Oct 22, 201466,721 milesCA

I WAS DRIVING DOWN THE ROAD AND HEARD/FELT A CLUNK AND THE DRIVER SEAT TILTED BACK A FEW INCHES AND BECAME UNSTABLE. THE SEAT NOW MOVES FREELY UP AND DOWN AND IS NOT CURRENTLY SAFE TO DRIVE. THIS WAS A RESULT OF WELD ON THE SEAT BRACKET BREAKING AND THE SEAT LOSING ITS SUPPORT. I LOOKED ONLINE AND FOUND OVER 100 COMPLAINTS FOR THE SAME ISSUE. *TR

Structure
Filed Oct 15, 201463,000 milesTX

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THE DASHBOARD BEGA DETERIORATING. THE CONTACT NOTICED THAT THERE WAS A STICKY SUBSTANCE ACCUMULATING AS THE FAILURE WAS BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

Service Brakes
Filed Oct 15, 201422,000 milesMD

THE ABS & DSC (DYNAMIC STABILITY CONTROL) INSTRUMENT PANEL WARNING LIGHTS CAME ON. I HAVE HAD THE CAR TESTED AT A REPAIR SHOP AND TWO SEPARATE COMPUTER READOUTS SHOW CODES C0020, U0140 & U0140 (RELATED TO THE ABS HYDRAULIC UNIT). THE SHOP PROVIDED SERVICE BULLETIN NO. 04-002/13, LAST ISSUED: 7/17/2013 RELATED TO THIS PROBLEM. I UNDERSTAND I MAY NOT HAVE FUNCTIONAL ABS OR DSC BUT THE BRAKES, WHILE NOT HAVING ABS, STILL FUNCTION. I WAS ADVISED THIS MAY BE A VERY EXPENSIVE REPAIR BUT SINCE IT IS A SAFETY RELATED ISSUE, MAZDA MAY FIX THE PROBLEM AT NO CHARGE. I WOULD ARGUE THAT NOT HAVING ABS OR DSC IS MOST CERTAINLY A SAFETY ISSUE AND I SHOULD HAVE RECEIVED A RECALL NOTICE. PLEASE ADVISE. *TR

Structure
Filed Oct 10, 2014138,000 milesSC

THE DASH OF MY MAZDA 3 2010 IS LITERALLY MELTING. THIS CAUSE A GLARE WHEN DRIVING THAT CAN'T BE AVOIDED. THIS MAKES DRIVING VERY DANGEROUS IN SUNNY CONDITIONS. *TR

Visibility/Wiper
Filed Oct 10, 201442,000 milesHI

THE DASHBOARD ON MY 2010 MAZDA 3 HAS BEGAN MELTING. THE DASHBOARD HAS BECOME STICKY AND SHINY. SOMETIMES THE SHININESS IS SO REFLECTIVE THAT IT MAKES IT DIFFICULT FOR ME TO SEE WHEN I AM DRIVING ON A SUNNY DAY. THERE ARE CHUNKS OF THE DASH THAT COME OFF LIKE CHEWING GUM. THE DASH GETS ON EVERYTHING LIKE STICKY BLACK TAR. I CAN ONLY IMAGINE THAT THERE ARE DANGEROUS TOXINS BEING RELEASED INTO THE AIR TO BREATHE WHILE DRIVING KNOWING THAT THIS SYNTHETIC MATERIAL HAS NOW BROKEN DOWN AND BEGUN TO DETERIORATE. THE CAR IS ONLY FOUR YEARS OLD AND WELL CARED FOR. WHO IS TO BLAME FOR MY LOSS OF VALUE FROM A POORLY MADE PRODUCT. *TR

Structure
Filed Oct 8, 201466,000 milesFL

MY DASHBOARD IS MELTING WITH THE CONSISTENCY OF PEANUT BUTTER. I HAVE BROUGHT THE CAR TO MAZDA AND THEY WILL NOT STAND BEHIND THEIR CAR. *TR

Visibility/Wiper
Filed Oct 8, 201430,000 milesHI

THE DASHBOARD ON MY 2010 MAZDA 3 BEGAN MELTING AT THE BEGINNING OF THE YEAR. OVER TIME, MORE OF THE DASHBOARD HAS BECOME STICKY AND SHINY. SOMETIMES THE SHININESS IS SO REFLECTIVE THAT IT MAKES IT DIFFICULT FOR ME TO SEE WHEN I AM DRIVING ON A SUNNY DAY. THE VEHICLE RESIDES IN HAWAII AND IS KEPT IN A GARAGE WHEN NOT IN USE. *TR

Wheels
Filed Oct 7, 2014MD

I HAVE NOW HAD TWO TPMS VALVE STEMS SNAP OFF WHILE NEEDING TO INFLATE MY TIRES. BOTH CRACKED IN HALF AT THE THREADED PART OR THE STEM. COST IS $150 EACH TO REPLACE. MAZDA CORPORATE SAYS THIS IS "NORMAL". I HAVE DRIVEN 500,000 IN MY LIFE AND NEVER HAD A VALVE STEM CRACK OFF. THIS CAR HAS HAD TWO. FORUMS ARE LITTERED WITH THIS ISSUE. PEOPLE COMPLAINING OF FAILURE WHILE DRIVING AND TIRES GOING FLAT ON THE HIGHWAY. WILL SOMEONE NEED TO DIE FOR MAZDA TO CHANGE THESE DANGEROUS MONITORS? *TR

Visibility/Wiper
Filed Oct 7, 201444,000 milesTX

DASHBOARD IS MELTING, CREATING A SHINY SURFACE THAT CREATES A SEVERE GLARE AND INHIBITS VISION. THIS IS MORE THAN JUST A COSMETIC ISSUE. MAZDA REFUSED TO FIX THE PROBLEM FOR MY 2010 MAZDA3 WITH ONLY 47000 MILES ON IT. *TR

Visibility/Wiper
Filed Oct 6, 201438,797 milesFL

MAZDA 3 2010 DASH IS MELTING. I HAVE BEEN NOTICING A GLARE OVER THE LAST FEW MONTHS FROM THE DASH TO THE WINDSHIELD THAT IN SUNNY CONDITIONS WAS MAKING IT DIFFICULT TO SEE THROUGH THE GLARE. I THOUGHT IT WAS POTENTIALLY SOME ADHESIVE LEAKING OUT OF THE SEAM OF THE DASH. IT WAS GETTING WORSE OVER TIME SO THIS WEEKEND I ATTEMPTED TO CLEAN OFF THE SUBSTANCE. I FOUND THAT IT WAS NOT A SUBSTANCE BUT THE DASH HAD BECOME SOFT AND STICKY. IT WAS NOT ABLE TO BE CLEANED OFF. I HAVE USED A SUNSHADE SINCE I OWNED THE CAR (OCT 2009). I HAVE LIVED IN SOUTH FLORIDA SINCE 1985 AND HAVE OWNED MULTIPLE CARS. I LEARNED THE HARD WAY THAT YOU MUST SHADE YOUR DASH TO PREVENT IT FROM BEING DAMAGED. HOWEVER, OVER THE LAST 30 YEARS, NO DASH HAS MELTED AND CAUSED A DANGEROUS GLARE THAT IS A SAFETY HAZARD. *TR

Visibility/Wiper
Filed Oct 4, 201470,000 milesFL

THE DASHBOARD ON MY MAZDA 3 SEEMS TO BE MELTING IN HOT WEATHER. WHEN THE SUN SHINES DIRECTLY ON THE DASH, IT CAUSES A HORRIBLE GLARE ON THE WINDSHIELD MAKING IT VERY DIFFICULT TO SEE WHAT IS DIRECTLY IN FRONT OF ME. IT IS THE WORST IN AFTERNOON SUNNY WEATHER. *TR

Electrical System
Filed Oct 1, 201440,000 milesFL

MOISTURE HAS ENTERED BOTH HEAD LAMPS CAUSING FAILURE OF BULBS AND HID CONTROL UNITS. COMPLETE LIGHTING FAILURE WHILE DRIVING. *TR

Seats
Filed Oct 1, 201428,000 milesFL

DRIVERS SEAT FEEL LOOSE AND WIGGLES. UNKNOWN HOW IT WOULD HOLD UP DURING A CRASH. *TR

Structure
Filed Sep 30, 201440,000 milesFL

MY DASHBOARD IS MELTING. THE GLARE GETS SO BAD I CAN'T SEE OUT OF THE WINDSHIELD. *TR

Structure
Filed Sep 24, 201442,000 milesFL

THE DASHBOARD IS "MELTING". THE POLYMERS ARE BREAKING DOWN, IT IS STICKY, AND CAUSING A GLARE ON THE ROAD/WHEN DRIVING WHICH IS DANGEROUS. *TR

Structure
Filed Sep 20, 2014FL

INTERIOR DASHBOARD MELTING CAUSING BLINDING GLARE AND STICKINESS TO ANYTHING PLACED ON TOP OF IT. *TR

Steering
Filed Sep 19, 201446,199 milesCA

I WAS DRIVING ON A STANDARD 40 MPH BUSY STREET WHEN I TURNED A CORNER AND MY POWER STEERING COMPLETELY FAILED, I NARROWLY MISSED HITTING A POLE. I TOOK IT INTO A MAZDA DEALERSHIP IN HOPES THAT IT WOULD BE HONORED IN THE MAZDA3 2009 RECALL OR PERHAPS IT COULD BE HONORED IN A WARRANTY, BUT WAS TOLD NO. I FILED AN OFFICIAL COMPLAINT WITH MAZDA BUT WAS FURTHER DENIED, THEY WOULD NOT HELP ME IN ANY WAY RECONCILE THE $1200 COST OF THE REPAIR NOR WOULD THEY ISSUE ANOTHER RECALL. MY LIFE WAS AT RISK AND I WAS PUT UNDER TERRIBLE DISTRESS DURING AND AFTER THIS SITUATION WITH THE COST OF REPAIRS TO THIS SYSTEMATIC DESIGN FLAW. I FILED A SECOND COMPLAINT WITH MAZDA CUSTOMER EXPERIENCE ASKING FOR REIMBURSEMENT BUT WAS STILL DENIED. THIS IS A SERIOUS ISSUE THAT PERSISTS IN MODELS OUTSIDE OF THE 2009 POWER STEERING RECALL AND MAZDA NEEDS TO TAKE RESPONSIBILITY FOR THE SAFETY OF THEIR CARS AND ALL DRIVERS. *TR

Visibility/Wiper
Filed Sep 19, 2014FL

DASHBOARD ON THE DRIVER SIDE BEGAN TO MELT, AND CONTINUED TO DO SO. THE DASHBOARD IS STICKY AND COLLECTS DUST AND GRIM. THE MELTED MATERIAL HAS A GLOSSY SHINE REFLECTING A BRIGHT GLARE INTO THE DRIVERS EYES AND ONTO THE WINDSHIELD. IT CAUSES A DRIVING HAZARD WHEN OPERATING THE VEHICLE. *TR

Visibility/Wiper
Filed Sep 18, 201440,075 milesNC

I HAVE A DASH THAT IS MELTING. IT IS OVER THE INSTRUMENT CLUSTER AND IS TURNING TO A TARRY LIKE SUBSTANCE. I DOES HAVE A LOT OF REFLECTION AND COULD CAUSE SOME VISION IMPAIRMENT FROM THE GLARE IT PRODUCES. I THINK IT IS A DESIGN FLAW. THE ABOVE INCIDENT DATE IS WHEN I NOTICED THE DASH. *TR

Structure
Filed Sep 16, 2014FL

MY DAUGHTER'S 2010 MAZDA3 HAS A DASHBOARD THAT IS MELTING. SHE SAYS THE GLARE FROM IT WHEN DRIVING IS VERY BAD. THIS IS A MAJOR SAFETY ISSUE AND FROM WHAT I AM SEEING REGARDING COMPLAINTS, THERE ARE MANY COMPLAINTS REGARDING THIS. WHY HAS THIS NOT BEEN ADDRESSED AS A RECALL? IT IS OBVIOUSLY A MANUFACTURER DEFECT? *TR

Electrical System
Filed Sep 16, 2014TX

WHEN THE TRUNK OR DOOR IS INADVERTENTLY LEFT OPEN FOR AN EXTENDED PERIOD OF TIME THE BATTERY IS TOTALLY DRAINED. THIS COULD LEAVE THE DRIVER STRANDED. IF JUMP STARTED AND BATTERY IS NOT FULLY CHARGED THIS COULD CAUSE INCREASED STRESS ON THE ALTERNATOR WHICH COULD LEAD TO COSTLY REPLACEMENT. *TR

Visibility/Wiper
Filed Sep 13, 201470,000 milesLA

MY DASHBOARD BEGAN TO MELT, AND HAS CONTINUED TO DO SO SINCE. THE DASHBOARD IS STICKY AND COLLECTIONS DUST AND GRIM. THE MELTED MATERIAL HAS A GLOSSY SHINE WHICH REFLECTS A BRIGHT GLARE INTO THE DRIVERS EYES AND ONTO THE WINDSHIELD. IT IS COSMETICALLY UNATTRACTIVE AND CAUSES A DRIVING HAZARD WHEN OPERATING THE VEHICLE. *TR

Visibility/Wiper
Filed Sep 11, 2014FL

I NOTICED THAT MY DASH BOARD HAS STARTED TO MELT CREATING A VISIBILITY PROBLEMS. IT IS VERY STICKY. *TR

Exterior Lighting
Filed Sep 11, 2014IL

I HAVE NOTICED THAT MY HEADLIGHT ASSEMBLIES FILL UP WITH WATER AND CONDENSATION AFTER RAIN SHOWERS OR CAR WASHES. NO MODIFICATIONS HAVE BEEN DONE TO THESE ASSEMBLIES. *TR

Visibility/Wiper
Filed Sep 10, 201420,000 milesLA

THE DASHBOARD IS MELTING ON THE MOUND ABOVE THE STEERING WHEEL, IN DIRECT LINE OF VIEW OF ROAD AND CONTINUES TO SPREAD. STICKY GLUE TYPE TEXTURE THAT NEVER DRIES. UNABLE TO PUT A SUN BLOCKER IN THE VEHICLE TO CONTAIN THE SPREADING ISSUE AND WHILE DRIVING IT CREATES GLARE. *TR

Structure
Filed Sep 10, 201463,000 milesFL

MY MAZDA3 DASHBOARD IS MELTING. I HAVE NEVER USED ANY CHEMICAL SUBSTANCES TO CLEAN THE INTERIOR OF MY CAR. I LIVE IN SOUTH FLORIDA AND I'VE RECENTLY BEEN USING A SUNSHADE PROTECTOR BUT THAT DOESN'T NOT SEEM TO BE HELPING. THE GLARE FROM THE DASHBOARD AFFECTS MY VISION OF THE ROAD. I CONSTANTLY HAVE TO CLEAN MY WINDSHIELD WITH MILD DISH SOAP BECAUSE THE RESIDUE TRANSFER FROM MY SUNSHADE ONTO MY WINDSHIELD. THE COST OF REPLACING MY DASHBOARD IS NOT INCLUDED IN MY EXTENDED WARRANTY PACKAGE. I HAVE COMPLAINED TO MY MAZDA DEALER ON MULTIPLE OCCASIONS, BUT I WAS TOLD THAT I WOULD HAVE TO PAY $1,200.00 TO REPLACE THIS PROBLEM. IS THERE ANYTHING THAT CAN BE DONE? *TR

Structure
Filed Sep 7, 201420,000 milesFL

MY DASHBOARD IS MELTING AND HAS BEEN FOR THE LAST YEAR. THE GLARE THIS CAUSES ON THE WINDSHIELD MAKES IT HARD TO SEE. *TR

Structure
Filed Sep 6, 201457,000 milesFL

MY MAZDA 2010 DASHBOARD APPEARS TO BE MELTING. *TR

Structure
Filed Sep 5, 2014GA

THE DASHBOARD OF MY MAZDA3 SEEMS TO BE MELTING. THE BRIGHT SHINY PLASTIC IS CREATING A GLARE THAT HINDERS MY VISION WHILE DRIVING. THE PLASTIC IS STICKY TO THE TOUCH. ALSO, WHEN MY CAR HAS BEEN SITTING FOR AWHILE DURING THE DAY IT SMELLS OF MELTED PLASTIC WHEN YOU GET BACK INTO IT. *TR

Structure
Filed Sep 5, 201445,000 milesFL

THE DASHBOARD IS MELTING AWAY, VERY STICKY AND VERY SHINY CAUSING THE SUN TO IMPAIR VISION AS I'M DRIVING. *TR

Structure
Filed Sep 4, 2014FL

I HAVE A 2010 MAZDA 3, BOUGHT BRAND NEW, OFF THE LOT IN 2010 AND THE DASHBOARD IS MELTING, CAUSING A SEVERE GLARE ON THE WINDSHIELD. THIS IS CAUSING ME A DRIVING HAZARD AS THE GLARE MAKES IT HARD TO SEE! THE DASH MATERIAL IS ALSO CRACKING AND MELTING AROUND THE AC VENTS. *TR

Structure
Filed Sep 3, 2014TX

THE DASHBOARD IS MELTING CAUSING A REFLECTION ON THE FRONT WINDOW WHICH IS A DRIVING HAZARD AS THE REFLECTION ON THE WINDOW CAUSES LIMITED VISIBILITY WHILE DRIVING. DASHBOARD IS MELTED AND STICKY TO THE TOUCH, MOSTLY IN FRONT OF THE DRIVERS SIDE BUT ALSO TO A LESSER DEGREE ON PASSENGER SIDE. NO CHEMICALS HAVE BEEN USED ON THE DASHBOARD. *TR

Visibility/Wiper
Filed Sep 3, 201428,000 milesFL

THE DASHBOARD IS MELTING!! IT APPEARS THAT IT IS DETERIORATING CAUSING VISIBILITY ISSUES. IT IS BECOMING STICKY AND APPARENTLY IS A MANUFACTURER DEFECT. AS THE SUN GLARES DOWN ON THE WINDSHIELD, THE SUNS' RAYS BOUNCE OFF THE SHINY DASHBOARD CAUSING ME TO LOSE VISION IN TRAFFIC. THE MAZDA DEALER IS NOT WANTING TO REPLACE IT STATING IT IS OUT OF WARRANTY. THEY WANT ME TO PAY OVER $400 FOR THE LABOR AND 50% OF THE PART. I EVEN CALLED THE MAZDA HQ AND THEY REFUSE TO COVER THE DAMAGE, STATING THEY COULD DO NOTHING BETTER THAN THE OFFER THE DEALERSHIP GAVE ME. I REQUESTED TO SPEAK TO HIGHER UP MANAGEMENT AT CORPORATE BUT WAS TOLD BY THE REPRESENTATIVE THAT NOBODY COULD ASSIST ME FURTHER. THIS IS SO ABSURD!!! PLEASE HELP BEFORE I HAVE AN ACCIDENT. *TR

Structure
Filed Sep 2, 201434,500 milesFL

VEHICLE HAS THE MELTING DASHBOARD ISSUE REPORTED ON NISSAN, MAZDA, LEXUS AND TOYOTA HTTP://WWW.ABCACTIONNEWS.COM/MONEY/CONSUMER/TAKING-ACTION-FOR-YOU/HUNDREDS-OF-DRIVERS-SAY-THEIR-DASHBOARD-IS-MELTING-AND-CAR-MAKERS-ARE-NOT-ISSUING-A-RECALL HTTP://WWW.MAZDA3FORUMS.COM/SHOWTHREAD.PHP?T=458121. *TR

Structure
Filed Sep 2, 201449,000 milesFL

DASHBOARD IS MELTING. IT HAS NOT BEEN EXPOSED TO ANY CHEMICALS THAT WOULD CAUSE IT. *TR

Visibility/Wiper
Filed Sep 1, 201450,000 milesFL

DASHBOARD MELTING. *TR

Visibility/Wiper
Filed Sep 1, 201437,543 milesFL

CAR'S DASHBOARD IS MELTING CLOSE TO THE WINDSHIELD. IT IS SHINY AND STICKY, AND THE REFLECTION OF THE SHINING DASH CAN SOMETIMES BE SEEN IN THE WINDSHIELD. *TR

Structure
Filed Aug 27, 2014FL

DASHBOARD IS MELTING ON MY DAUGHTERS CAR. *TR

Visibility/Wiper
Filed Aug 27, 201450,000 milesFL

BLACK 2010 MAZDA 3, PURCHASED USED IN DECEMBER 2011; ABOUT A YEAR AND A HALF LATER THE DASH STARTED GETTING STICKY AND NOW IT IS LITERALLY MELTING. I HAVE NEVER USED ANY CLEANING PRODUCTS ON THE INTERIOR OF THE CAR AND WHEN I DO CLEAN THE INSIDE OF MY CAR, I USE A SOFT TOWEL. NOW I CANT EVEN CLEAN MY DASHBOARD, DUE TO THE STICKINESS AND POSSIBILITY OF RUINING IT EVEN MORE. THE DASH CAUSES A SEVERE GLARE WHILE DRIVING AND I FEEL THIS LACK OF VISIBILITY IS A HAZARD TO THE OPERATOR OF THE VEHICLE, PASSENGERS, OTHER DRIVERS, AND PEDESTRIANS. *TR

Structure
Filed Aug 27, 2014FL

THE TOP OF THE DASHBOARD NEAR THE WINDSHIELD IS MELTING. THE DASHBOARD IS STICKY TO THE TOUCH AND HAS A VERY GLOSSY LOOK TO IT. WHEN DRIVING DURING CERTAIN TIMES OF THE DAY, THE DASHBOARD CAUSES A GLARE ON THE WINDSHIELD IN FRONT OF THE DRIVER MAKING IT DIFFICULT TO SEE WHILE DRIVING THE VEHICLE. *TR

Visibility/Wiper
Filed Aug 27, 2014AZ

DASHBOARD IS MELTING, WHICH HAS MADE THE SURFACE HIGHLY REFLECTIVE. THIS RESULTS IN POOR VISIBILITY WHEN IT REFLECTS INTO THE WINDSHIELD. COULD LEAD TO ACCIDENT IF IT REMAINS AS-IS. *TR

Structure › Body
Filed Aug 26, 201438,000 milesFL

TL* THE CONTACT OWNS A 2010 MAZDA. THE CONTACT STATED THAT THE DASHBOARD IN THE VEHICLE WAS MELTING. THE CONTACT MENTIONED THE MELTED DASHBOARD REFLECTS ONTO THE WINDSHIELD AND CAUSED A GLARE THAT WOULD AFFECT THE CONTACTS VISIBILITY. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE WAS MILEAGE WAS 38,000. UPDATED 10/09/14*LJ

Visibility/Wiper
Filed Aug 26, 201448,000 milesFL

DASHBOARD IS MELTING AND CAUSING GLARE ON WINDSHIELD. CONTINUES TO GET PROGRESSIVELY WORSE WITH THE HEAT. VISIBILITY GETTING WORSE AS WELL. *TR

Structure
Filed Aug 25, 2014FL

DASHBOARD MELTED FROM HEAT, MADE THE DASHBOARD STICKY AND SHINY TO THE POINT WHERE VISIBILITY CAN BE AFFECTED IF THE SUN HITS IT THE RIGHT WAY MAKING IT DIFFICULT TO SEE SPOTS IN THE ROAD. POTENTIAL HAZARD TO HIT, PROPERTY, PETS, OR EVEN SMALL CHILDREN. IF THEY CAN RECALL MAZDA FOR SPIDERS IN THEIR ENGINES THEN WE SHOULD BE ABLE TO RECALL TO FIX THIS VISIBILITY HAZARD. *TR

Structure
Filed Aug 21, 201450,000 milesFL

FOR ABOUT A YEAR NOW I HAVE BEEN NOTICING THAT MY DASHBOARD HAS BEEN MELTING. IT HAS GOTTEN SUCCESSIVELY WORSE TO THE POINT NOW THAT THE MELTING DASHBOARD IS REFLECTING ON THE WINDSHIELD. THE REFLECTION HAS GOTTEN SO BAD DURING THE DAY WHEN THE SUN IS OUT THAT THE VISIBILITY IS GREATLY IMPAIRED. MY SON WAS DRIVING THE CAR THE OTHER DAY AND HE TOLD ME HE COULD NOT SEE OUT BECAUSE OF THE GLARE. THAT IS THE POINT WHERE I DECIDED TO CONTACT THE MANUFACTURER. IT SEEMS THAT THEY WILL PAY FOR THE PART BUT THEY ARE ASKING ME TO PAY $170.00 FOR THE LABOR. THIS IS HAPPENING THROUGH NO FAULT OF MY OWN. IT IS A SAFETY RISK FOR WHOEVER IS DRIVING THE CAR AND SHOULD THEREFORE BE COVERED COMPLETELY BY THE MANUFACTURER BEFORE THERE IS LIVES LOST THROUGH THIS. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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