Page 4 of 4 · complaints 151–154 of 154

2011 Mazda CX-7 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Engine
Filed Aug 14, 201214 milesPA

TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH WITH THE AIR CONDITIONER ACTIVATED, THE VEHICLE WAS MAKING A BANGING AND RATTLING SOUND. THE CONTACT STATED THE SOUND WAS ALSO HEARD WHEN THE TURBO WAS ACTIVATED. THE FAILURE WOULD OCCUR WITH OR WITHOUT THE AIR CONDITIONER ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 14.

Visibility › Windshield
Filed Dec 19, 2011300 milesNY

TL* THE CONTACT OWNS A 2011 MAZDA CX7. THE CONTACT STATED THAT AT ENGINE STARTUP, A CRACKING NOISE EMITTED FROM THE WINDSHIELD. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 2600. WHEN THE CAR HAS BEEN SITTING OR NOW ON THESE COLD DAY THE WINDSHIELDS MAKES A CRACKING SOUND AS THE CAR WARMS UP. THIS HAPPENS ALMOST DAILY. AM AFRAID IT MAY SHATTER. UPDATED 1/20/2012 *BF

Exterior LightingCrash
Filed Aug 1, 2011750 milesKY

THE CONTROLS ESSENTIAL FOR VEHICLE OPERATION (SPEEDOMETER, TACHOMETER, TRANSMISSION GEAR PLACEMENT), OTHERWISE KNOWN AS THE CENTER "CLUSTER" CONTROLS ARE ILLUMINATED REGARDLESS IF HEADLIGHTS ARE ON OR OFF. THIS VEHICLE IS NOT EQUIPPED WITH AUTOMATIC HEADLIGHTS, THUS MAKING THIS ISSUE MORE PRESSING. WHEN THE DASH CONTROLS ARE ILLUMINATED, YOU FORGET TO TURN ON YOUR HEAD LAMPS TO MAKE YOURSELF VISIBLE TO OTHER VEHICLES. MAZDA STATED THAT THE DASH CONTROLS ARE ILLUMINATED IN ORDER TO MAKE GAUGES MORE VISIBLE. MY WHOLE ARGUMENT HAS BEEN THAT IF I AM HAVING EVEN THE SLIGHTEST DIFFICULTY SEEING MY DASHBOARD DUE TO POOR LIGHTING (WHETHER IT BE CLOUDY, DARK, DUSK, ETC.) MY HEAD LAMPS SHOULD BE ON. IF THE DASH IS ILLUMINATED, YOU WILL FORGET TO TURN ON YOUR HEAD LAMPS. THIS HAS ALREADY CAUSED ONE ACCIDENT, AND I AM AFRAID THAT IT MAY LEAD TO MORE IN THE FUTURE.

Electrical System › Instrument Cluster/Panel
Filed May 3, 2011792 milesUT

TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS WERE NOT ADEQUATELY ILLUMINATED DURING DAYLIGHT. THE ADJUSTMENT FOR THE LIGHTING WOULD NOT MAKE THEM BRIGHTER AND HE WAS UNABLE TO DISTINGUISH THE GAUGES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THEY COULD NOT ADJUST THE LIGHTING ANY FURTHER AND LATER ADVISED THAT THE LIGHTS WERE ILLUMINATED ACCORDING TO SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND A COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 2,400 AND THE FAILURE MILEAGE WAS 792.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Mazda CX-7 → · Every CX-7 year → · How the figures are calculated →