LOW BEAM AND HIGH BEAM HEADLIGHTS BURN OUT MULTIPLE TIMES EACH YEAR.
2011 Mazda CX-7 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
RECALL DATE OF AUGUST 10, 2016.I RECEIVED NOTICE FROM MAZDA NORTH AMERICAN OPERATIONS THAT MY CAR IS SUBJECT OF THIS FRONT LOWER CONTROL ARMS. TO DATE JANUARY 11, 2017 I HAVE NOT RECEIVED ANOTHER NOTIFICATION FROM MAZDA INFORMING ME THAT REPLACEMENT PARTS ARE AVAILABLE. I BELIEVE THIS TIME PERIOD OF 158 DAYS IS BEYOND A REASONABLE AMOUNT OF TIME TO HAVE MADE THE NOTICE FOR BRINGING IN THE VEHICLE FOR REPAIR. I EXPECT THAT I WILL BE CONTACTED TO SET AN APPOINTMENT FOR THAT REPAIR WITHIN THE NEXT 30 DAYS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V593000 (STRUCTURE:BODY) WAS RECEIVED IN AUGUST. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL. I WAS NOTIFIED IN JULY OF 2016 THAT MY VEHICLE WAS RECALLED DUE TO A DEFECTIVE AIRBAG. I LIVE IN FLORIDA WHERE TEMPERATURES AND HUMIDITY ARE VERY HIGH, SO I AM IN A HIGH RISK AREA FOR A DEFECTIVE AIRBAG. I CHECKED WITH MY DEALER TODAY - THEY ARE STILL AWAITING REPLACEMENT AIRBAGS. IT IS OF UTMOST IMPORTANCE THAT YOU REMEDY THIS PROBLEM, AS I AM PLANNING A LONG DISTANCE TRIP THIS XMAS AND I HAVE NOTIFIED MY MAZDA DEALER OF THIS.
FOR THE LAST 2 YEARS I HAVE BEEN TRYING TO GET OUR HEADLIGHTS TO WORK PROPERLY WITH NO SUCCESS. EVEN WHEN BOTH DIM HEADLIGHTS ARE WORKING THEY ARE SO DIMM WE CAN'T DRIVE WITH THEM AND IF ONE OF THEM GOES OUT WE MIGHT AS WELL NOT HAVE A HEADLIGHT. I HAVE A VW AND IF ONE OF IT'S LOW BEAM LIGHTS IS OUT IT IS 100 TIMES BRIGHTER THAN THE MAZDA WITH BOTH LOW BEAMS. THIS IS VERY DANGEROUS BECAUSE IF WE ARE OUT AT NIGHT WE HAVE TO USE THE HIGH BEAMS WHICH BLINDS ON COMING TRAFFIC. I HAVE TAKEN IT TO JIM ELLIS MAZDA TWICE AND THE FIRST TIME I DIDN'T EVEN GET HOME WITH OUT THE LIGHT FALLING OUT. TOOK IT BACK AND THEY ASSURED ME IF WAS FIXED BUT IT WASN'T AND NOW THE SERVICE REP NOR THE SERVICE MANAGER WILL EVEN RETURN MY CALL. I HAVE HAD IT TO 3 DIFFERENT LOCAL SHOPS AND THEY CAN'T FIX IT EITHER. ONE OF THEM FINALLY GOT THE LIGHT FROM FALLING OUT AND REPLACED THEM BOTH WITH THE BRIGHEST LIGHT WE COULD FIND AND THEY ARE STILL VERY VERY DIMM. I HAVE ALSO SPENT HUNDREDS OF DOLLARS ON THIS ISSUE SO IT IS NOT ONLY DANGEROUS BUT VERY DISAPPOINTING NOT TO MENTION VERY DANGEROUS. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
"TAKATA RECALL" MY CAR HAS BEEN UNDER RECALL SINCE MAY 2016. BY MANUFACTORS DIRECTION, I SHOULD NOT USE THE CAR BECAUSE OF DANGER TO PASSINGERS. WE ARE A 2 PERSON FAMILY, AND THIS IS OUR ONLY TRANSPORT. FIVE (5) MONTHS HAS PUT A SERIOUS STRAIN ON US. I BELIEVE THIS DEFECT SHOULD HAVE BEEN SOLVED IN A MORE TIMELY MANNER.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V593000 (SUSPENSION) AND 16V356000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS FOR SEVERAL MONTHS. THE MANUFACTURER WAS UNCERTAIN AS TO WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
THE CAR HAS A ACCELERATION PROBLEN WHEN YOU ARE ON A DRIVE ON A STOP POSITION OR ON A RED LIGHT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) BUT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE HOWEVER WAS CONCERNED FOR THEIR SAFETY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE DUE TO THE CONTACT NOT BEING ABLE TO SPEAK TO A REPRESENTATIVE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). FOR MONTHS, THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE DEALER ALSO INDICATED ON THREE OCCASIONS THAT THEY WOULD PROVIDE A LOANER VEHICLE, BUT THE CONTACT NEVER RECEIVED ONE. THE MANUFACTURER WAS CONTACTED NUMEROUS TIMES AND WAS UNABLE TO PROVIDE A TIME FRAME THAT THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION) BUT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT MADE SEVERAL CALLS AND WAS PLACED ON HOLD WITH NO CONFIRMATION ON WHEN AN APPOINTMENT MAY BE SCHEDULED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL I RECEIVED A LETTER IN JULY, 2016 INFORMING ME OF THE RECALL AND ASKING ME TO WAIT UNTIL FURTHER NOTICE FROM MAZDA. THEY SUGGESTED I NOT HAVE ANYONE RIDE IN THE PASSENGER SEAT UNTIL REPAIRED. I CALLED MAZDA DEALER 10-18-16 AND STILL DO NOT HAVE PARTS. THAT SUGGESTION IS NOT TENABLE AND WHAT ABOUT THE DANGER TO THE DRIVER? I FEEL THIS IS AN UNREASONABLE AMOUNT OF TIME TO WAIT FOR THIS RECALL TO BE TAKEN CARE OF AND REPAIRED. THANK YOU. *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WE RECEIVED THE JULY 2016 RECALL NOTICE FROM MAZDA FOR OUR VEHICLE. IT STATES: "UNTIL THIS REPAIR IS PERFORMED, DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT." IN REVIEWING THE RECALL INFORMATION ON YOUR WEBSITE, IT SAYS THAT THE PROPELLANT (AMMONIUM NITRATE) CAN BECOME UNSTABLE AND CAUSE A POSSIBLE RUPTURE. HOW CAN THIS OCCUR ONLY ON THE PASSENGER SIDE AND NOT ALSO THE DRIVER SIDE OF THE SAME VEHICLE? SHOULDN'T THE CAR BE PARKED AND NOT DRIVEN UNTIL THE REPAIR IS COMPLETE?
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE REMEDIES FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THERE IS A RECALL NHTSA 16V593 REGARDING THE SUSPENSION ON THIS VEHICLE. I OWN A MAZDA CX7 SGT XA WITH 24,000 MILES. WANTED TO TRADE THIS VEHICLE IN AND ACURA DEALER ADVISED ABOUT RECALL AND STATED THEY COULD NOT ACCEPT AS TRADE UNTIL RECALL IS FIXED. CONTACTED MAZDA AND WAS ADVISED THAT THE PARTS ARE NOT AVAILABLE TO REPLACE THE LOWER CONTROL ARMS. MAZDA ADVISED THAT THEY WILL NOTIFY ME IN MID SEPTEMBER ABOUT IMPLEMENTING A REMEDY. I AM LEFT IN THE SITUATION THAT I CAN NOT TRADE IN THIS VEHICLE SHOULD I WANT TO.
"TAKATA RECALL" ISSUED MAY 25, 2016 AND WE WERE JUST NOTIFIED AUGUST 12, 2016. REMEDY NOT YET AVAILABLE AND MAZDA SUGGEST THE VEHICLE SHOULD NOT BE DRIVEN. WE HAVE NOT HAD AN ACCIDENT YET, BUT IF WE DO, HOW CAN WE NOT DRIVE A CAR THAT WE OWN?WE HAVE TO WORK TO PAY BILLS. HOW MANY MONTHS, AND/OR DEATHS, UNTIL A REMEDY IS AVAILABLE?
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
HEADLIGHTS ON THE CAR GO OUT FREQUENTLY WHILE DRIVING AT NIGHT. I HAVE TO CHANGE THEM 3-4 TIMES A YEAR ON BOTH SIDES. THIS IS BECOMING A SERIOUS PROBLEM AND A HUGE EXPENSE AS THE HEADLIGHTS COST $30 A PIECE.
I HAD TO REPLACE THE LOWER HEADLIGHT SEVERAL TIME ON THE PASSENGER SIDE SINCE PURCHASE IN 2013. TWO TIME AFTER THE BULB WAS REPLACE THE LIGHT WENT OUT WHILE I WAS DRIVING HOME AT NIGHT. AGAIN AS OF MAY 4, 2016 THE HEADLIGHT US NOT WORKING.
THE HEAD LIGHTS AND TAIL LIGHTS HAVE BEEN REPLACED OVER THREE TIMES IN LEAST THAN TWO YEARS. THE CONDENSATION ON THE COVERS MAKES IT DIFFICULT SEEING WHERE ONE IS DRIVING. THIS I BELIEVE IS A SAFETY ISSUE. THIS CONDENSATION HAS ALSO CAUSED MY RADIO TO LOSE ITS SOUND. THE BATTERY WILL NOT START IF IT RAINS OR ITS COLD.
LEFT/DRIVER SIDE FRONT SEAT (MANUAL) HEIGHT ADJUSTMENT IS INOPERABLE. THE SEAT IS STUCK IN HIGHEST POSITION. A DRIVER CAN NO LONGER ADJUST SEAT TO A PROPER DRIVING HEIGHT. THIS OCCURRED IN DECEMBER 2015 VEHICLE WILL BE SERVICED BY A MAZDA DEALERSHIP IN NEXT FEW DAY'S- DEALERSHIP SERVICE ADVISER STATES THEY NEED TO EXAMINE SEAT TO ORDER THE PART'S. I HAD INQUIRED ABOUT PURCHASING A NEW FRONT SEAT.
ON 12/14/2015, I WAS DRIVING ABOUT 60-65 MPH ON A MARYLAND HIGHWAY AT AROUND 10AM. I WAS IN THE NEXT LANE BESIDE THE FAST LANE. THE 2011 MAZDA CX7 STARTED TO DECELERATE. I LOOKED DOWN AT THE GAGES TO MAKE SURE I DIDN'T INADVERTENTLY GO INTO NEUTRAL. I WAS STILL IN DRIVE. I HIT THE BRAKE, NOT COMING TO A COMPLETE STOP, AND THEN STEPPED BACK ON THE GAS, PUSHING THE GAS PEDAL TO THE FLOOR AND THE CAR WOULD NOT ACCELERATE. IT WENT DOWN TO ABOUT 20 MPH. IN MY REARVIEW MIRROR I SAW A TRACTOR TRAILER COMING TOWARD ME AND THERE WAS NO WHERE I COULD MOVE, AND I COULD NOT SEE ON THE OTHER SIDE OF THE TRAILER TO GO INTO THE NEXT LANE WITHOUT HITTING ANOTHER VEHICLE. I WAS HIT IN THE REAR BY THE TRAILER. I HAD ON MY SEATBELT AND THE AIRBAG DID NOT DEPLOY. I CHECKED FOR CARS IN THE FAST LANE AND SLOWLY MOVED ONTO THE SHOULDER. THE DRIVER OF THE TRUCK FOLLOWED ME. I PURCHASED THE CAR USED LAST YEAR FROM MILE ONE IN BALTIMORE, MD. THE CAR FAX FOR THE VEHICLE WAS GREAT, WITH NO ISSUES. I GOT OIL CHANGES EVERY 6K MILES, MY LAST ONE BEING IN SEPTEMBER 2015, AT JIFFY LUBE. THIS WAS MY FIRST INSTANCE WITH ANY ACCELERATION AND DECELERATION ISSUES. IF THERE WAS AN ISSUE, I DID NOT GET ANY INDICATION LIGHT ON MY DASH BOARD THAT THERE WAS AN ISSUE.
MY FRONT HEADLIGHTS ARE SO DIM I CAN HARDLY SEE WHEN DRIVING AFTER DUSK. EVEN WITH THE HIGH BEAMS ON I CAN ONLY SEE ABOUT TWO CAR LENGTHS IN FRONT OF ME. THEY LOOK FOGGED UP. I WAS GETTING GAS LAST WEEK AND A GENTLEMAN CAME OVER AND ASKED IF HE COULD CLEAN MY HEADLIGHTS...FREE OF CHARGE BUT HE FELT IT WAS TOO DANGEROUS FOR ME TO DRIVE. I TOLD HIM I AGREED BUT THAT THEY COULDN'T BE CLEANED. HE DID GIVE IT A TRY BUT IT WAS FUTILE. THE FILM THAT SEEMS TO BE COVERING THE LENS IS ON THE INSIDE...OR I THINK IT IS BECAUSE IT CANNOT BE SCRUBBED OFF. IT IS REALLY SCARY DRIVING HOME FROM WORK AND NEW LIGHT BULBS DID NOT MAKE ANY DIFFERENCE. I BELIEVE IT IS A MANUFACTURER'S DEFECT THAT IF JUST BEING IGNORED.
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT STATED THAT THE FRONT HEAD LAMPS WOULD NOT PROJECT MORE THAN 10 FEET IN FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER AND NEW BULBS WERE INSTALLED, HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT THE LENS COVER WAS FOGGY AND STATED THAT THE HIGH BEAMS HAD TO BE ENGAGED WHILE DRIVING AT NIGHT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 11/18/15*LJ
I WAS DRIVING AT A NORMAL RATE OF SPEED ON A FAIRLY BUSY STREET WHEN THE CAR JUST SUDDENLY DECELERATED, CAUSING THE CAR BEHIND ME TO SWERVE TO NARROWLY AVOID ME. THANKFULLY HE ALSO AVOIDED HITTING ANYONE ELSE. MY CAR CONTINUED TO MOVE FORWARD, BUT WITH NO ABILITY TO ACCELERATE. I MANAGED TO GET CLEAR OF TRAFFIC AND WAS ABLE TO GET THE CAR TO A REPAIR PLACE NEARBY. I WAS TOLD THAT THE ENTIRE THROTTLE BODY WAS BAD, AND THAT IT WOULD HAVE TO BE REPLACED. THE CAR IS A 2011, LESS THAN 60K MILES ON IT WITH REGULAR OIL CHANGES AND HAS NEVER HAD ANY ISSUES UNTIL THIS. THE COMPLETE AND IMMEDIATE DECELERATION SEEMS QUITE DANGEROUS IN MY OPINION. AND HAVING DONE SOME READING ONLINE, THIS SEEMS TO BE A FAIRLY COMMON PROBLEM THAT MAZDA IS AWARE OF YET HAS DONE NOTHING TO RECTIFY.
I BOUGHT THIS CAR NOVEMBER OF 2013 I HAVE HAD TO REPLACE BOTH HEADLIGHTS ONCE AND THE RIGHT HEADLIGHT TWICE. THE HEADLIGHT COVERS EITHER RETAIN MOISTURE OR HEAT UP TO THE POINT THAT IT IS BURNING THE LIGHTS OUT OR MELTING THE COVER. THE COVERS ARE SO FOGGED UP THAT I HAVE TO HAVE THE LIGHTS ON BRIGHT ALL THE TIME TO HAVE ENOUGH LIGHT TO SEE. THERE IS AN OBVIOUS DEFECT MOST PEOPLE DON'T HAVE TO REPLACE HEADLIGHT EVERY 4 TO 6 MONTHS.
ABS MALFUNCTION INDICATOR LIGHTS ARE CONSTANTLY ON. INSPECTION REVEALED THAT THE ELECTRICAL CABLE FOR THE FRONT PASSENGER SIDE ABS SENSOR WAS BROKEN. I AM CONCERNED ABOUT WHY AND HOW THIS COULD HAPPEN TO A SYSTEM DESIGNED FOR PERSONAL SAFETY AND HOPE FOR IMPROVEMENT OF DESIGN TO PREVENT DAMAGE OR BREAKAGE TO THIS CABLE. I AM ALSO CONCERNED THAT THIS ISSUE WAS NOT TREATED WITH THE ATTENTION IT SHOULD HAVE AS IT IS A SAFETY ISSUE. I WAS TOLD THAT IT COULD BE SPLICED TOGETHER AT A COST OF $60.00. REALLY? IS THIS SAFE TO DO? THIS SEEMS TO BE A DESIGN FLAW AND BELIEVE IT SHOULD BE COVERED BY THE MANUFACTURER.
1. WARNING ILLUMINATOR LIGHT ON INDICATING DRIVER/PASSENGER AIRBAGS MAY REQUIRE REPAIR AND/OR IMMEDIATE ATTENTION. 2. REAR TAIL LIGHT: BULB HAS BECOME SO HOT THE BULB IS LITERALLY BURNING THROUGH THE RED CASING OF THE BREAK LIGHT - CONDENSATION OR WIRING IS CAUSING THE BULB TO OVERHEAT.
FROM THE TIME I PURCHASED THIS VEHICLE THE HEADLIGHTS WOULD RETAIN MOISTURE AND FOG UP. THIS HAS SUPPOSEDLY BEEN REPAIRED BY MAZDA, BUT RECURS AND RESULTS WITH POOR HEADLIGHT ILLUMINATION. THE ILLUMINATION PROVIDED BY MY HEADLIGHTS IS REDUCED CONSIDERABLY DUE TO THIS DEFECT. I HAVE 17,000 MILES ON THIS VEHICLE NOW AND HAVE REPEATEDLY TRIED TO HAVE THIS PROBLEM CORRECTED. I BELIEVE THIS DEFECT TO IMPOSE A DANGER. *TR
PURCHASED (NEW) - JULY 4TH, 2011. ONE MONTH IN, THE FRONT DRIVER TIRE BLOWS OUT ON THE 55 FREEWAY IN COSTA MESA. THE CAR IS DRIVEN TO THE DEALER THE NEXT DAY - TO HAVE A TIRE PLACED ON. THE PRICE WAS SURELY "SURPRISE SURPRISE" - $250.00. WE PUSH TO KNOW WHY THE TIRE WAS SO EXPENSIVE, IT'S BECAUSE THE SIZE IS NEW FOR THIS SIZE VEHICLE AND THERE'S ONE MAKER OF THE TIRE. BRIDGESTONE. WE PAY FOR IT BEGRUDGINGLY, AND GO ABOUT OUR WAY. FEBRUARY 6TH, 2015, 3 YEARS, 6 MONTHS OF OWNING THE VEHICLE. THE VEHICLE HISTORY IS GOOD, MAINTENANCE IS EXCELLENT (MY WIFE IS A THERAPIST FOR CHILDREN WITH AUTISM SO THAT'S WHY VEHICLE CHOICE WAS EXTREMELY IMPORTANT - TRAVELING CLIENT TO CLIENT IN ADMINISTERING THERAPY SESSIONS) AND WITHOUT WARNING, SHE CANNOT REVERSE. CAR CAN DRIVE FORWARD, YET IS LOSING POWER WHEN THE AUTOMATIC ATTEMPTS TO SHIFT FROM 1ST TO 2ND GEAR, SO IT JUMPS FROM FIRST TO 3RD. WE TAKE THE VEHICLE TO BROWNING MAZDA IN CERRITOS AND WE ARE ADVISED THAT THE TRANSMISSION NEEDS TO BE REPLACED ($3,200.00). 3 YEARS 6 MONTHS 64,262 MILES, EXCELLENT MAINTENANCE HISTORY, & THIS VEHICLE NEEDS A NEW TRANSMISSION? THIS FELT LIKE A TERRIBLE JOKE. THE POWER TRAIN WARRANTY? 3Y/60K. EXPIRED JUST OVER 4,000 MILES AGO. WE CONTACT MAZDA (CORPORATE) & ARE ADVISED LATER IN THE DAY THAT THEY WOULD PAY HALF OF THE TICKETED AMOUNT. THAT'S STILL EGREGIOUS AS THERE WOULDN'T BE A VEHICLE SOLD IF MOST BUYERS KNEW THAT AT SUCH RIDICULOUSLY LOW MILEAGE, THE TRANSMISSION WOULD FAIL THEM. WE RETRIEVE THE VEHIC
VEHICLE EXHIBITS SUDDEN ACCELERATION. APPROX 25% TO 35% OF THE TIME VEHICLE WILL LURCH FORWARD WHEN ACCELERATING FROM A STOP. VEHICLE BEHAVES AS IF THE ACCELERATOR IF PRESSED DOWN ALL THE WAY, EVEN THOUGH IT IS BARELY ENGAGED. SOMETIMES THE ACCELERATION IS SO STRONG THAT THE TIRES WILL BREAK LOOSE. SUDDEN ACCELERATION STARTS AT ABOUT 2MPH AND STOPS BY 10MPH. APPROX 5% TO 10% OF THE TIME WILL HAPPEN IN REVERSE AS WELL. ON APPROX. NOV 1, 2014 THIS SUDDEN ACCELERATION CAUSED AN CRASH WHILE THE VEHICLE WAS BEING PARKED. *TR
I PURCHASED THE VEHICLE USED IN MAY OF 2013 I ONLY HAD THE VEHICLE 2 DAYS AND HAD TO REPLACE THE DRIVERS HEAD LIGHT. ON DECEMBER 17TH THE DRIVERS HEADLIGHT WENT OUT AGAIN AND ON THE 19TH OF DECEMBER THE PASSENGER HEADLIGHT HAS GONE OUT. *TR
FROM THE TIME I PURCHASED THIS VEHICLE THE PLASTIC LENS ON THE XENON HEADLIGHTS HAS BEEN CLOUDY. THE VEHICLE IS GARAGED AND PRESENTLY HAS JUST 15,000 MILES. THE CLOUDY HEADLIGHT LENS REDUCE VISIBILITY. THE DEALER FROM THE DATE OF DELIVERY STATES CLOUDINESS IS NORMAL. *TR
TL* THE CONTACT OWNS A 2011 MAZDA CX7. THE CONTACT STATED THAT THE DOORS AUTOMATIC LOCK SYSTEM FAILED AND THEY DO NOT LOCK AUTOMATICALLY. THE DOOR CAN ONLY BE LOCKED MANUALLY. THE DEALER REPROGRAMMED THE DOOR LOCK SYSTEM; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 28,500.
MY WIFE WAS DRIVING TO WORK YESTERDAY MORNING WHEN SHE HEARD A LOUD NOISE THAT SOUNDED LIKE A GUNSHOT. SHE IMMEDIATELY NOTICED GLASS FLYING OFF OF THE TOP OF THE CAR. APPARENTLY THE SUNROOF EXPLODED. THERE WERE NO OTHER CARS AROUND MY WIFE AT THE TIME SO IT DID NOT GET HIT BY A ROCK OR ANY OTHER DEBRIS FROM THE ROAD. THE GOOD THING IS THAT WHILE MY WIFE WAS SHAKEN UP OVER THE INCIDENT, SHE DID NOT WRECK THE CAR AND THE INNER SHADE WAS SHUT SO THERE WAS NO GLASS IN THE INTERIOR OF THE CAR. I TOOK PHOTOS OF THE SUNROOF AND THE REMAINING GLASS IS PUSHED UP AS IF SOMEONE KICKED IT FROM THE INSIDE OF THE VEHICLE.I CAN EMAIL THE PHOTOS IF THEY ARE NEEDED. I SEARCHED THE INTERNET FOR ANY COMPLAINTS OF SUNROOFS EXPLODING ON MAZDA VEHICLES AND TO MY SURPRISE THERE WERE A NUMBER OF PEOPLE WHO EXPERIENCED THE SAME PROBLEM. I THINK THAT THIS IS A REAL SAFETY ISSUE. I HAVE CONTACTED MAZDA ABOUT THE INCIDENT AND AM WAITING FOR A RESPONSE BUT WHEN I SPOKE WITH THE SERVICE MANAGER AT THE DEALERSHIP WHERE I PURCHASED THE CAR, SHE STATED THAT SHE HAD NEVER HEARD OF ANYTHING LIKE MY WIFE EXPERIENCED. ALL OF THE OTHER COMPLAINTS THAT I FOUND ON THE INTERNET STATED THAT THEY CONTACTED MAZDA AND THAT NOTHING WAS EVER DONE TO RECTIFY THE SITUATION. *TR
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT STATED WHEN HE TURNED THE VEHICLE ON AND SHIFT INTO DRIVE GEAR ALL FIVE DOORS FAIL TO LOCK UNLESS HE MANUALLY LOCKED THEM. THE FAILURE WAS NOT DIAGNOSED BY A DEALER OR LOCAL MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,200. UPDATED 1/16/14*CN THE CONSUMER STATED WHEN THE VEHICLE WAS IN DRIVE, THE DOORS WOULD NOT LOCK AUTOMATICALLY.
TL* THE CONTACT OWNS A 2011 MAZDA CX7. THE CONTACT STATED THAT THE WINDSHIELD BECAME CRACKED WITHOUT WARRANT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 18,000.
PURCHASED VEHICLE ON 2/27/2011. 1) DEC 27 2011 REPLACED DRIVERS HEADLAMP. 2) 4/18/12 BATTERY ISSUE. CAR WOULD NEED JUMP STARTS RANDOMLY 3) 8/18/12 PASSENGER HEADLAMP REPLACED 4) 11/5/12 BATTERY REPLACED 5) 12/21/12 DRIVERS HEADLAMP REPLACED 6) 7/1/13 DRIVERS HEADLAMP REPLACED. WENT TO 2 DIFFERENT DEALERS TO REPLACE ITEMS. BOTH DEALERS ASSURED ME THERE IS NOTHING WRONG WITH ELECTRICAL AND IT WAS JUST ONE OF THOSE THINGS. UNFORTUNATELY 4 HEADLAMPS AND A BATTERY WITHIN 2 YEARS OF OWNING THE VEHICLE IS JUST RIGHT. *TR
FROM THE DAY I PURCHASED MY CX7 THE BRAKES WERE NOT WORKING PROPERLY AND THE AIR CONDITIONER MADE LOUD BANGING NOISES AND DOES NOT GET COLD. WHEN I WAS AT MY WITS END AND TOOK CX7 TO DEALER AT 9,600 MILES MAZDA SAID I HAD A BAD MASTER CYLINDER AND REPLACED IT. WHEN THE MASTER CYLINDER WAS REPLACED MY CHECK ENGINE LIGHT CAME ON. MAZDA ORDERED ANOTHER MASTER CYLINDER AND A BRAKE BOOSTER. WHEN THESE WERE REPLACED MY CHECK ENGINE LIGHT CAME ON AGAIN. MAZDA SAID MY ENGINE WAS RUNNING ON A LEAN MIXTURE AND CORRECTED THIS. THE CHECK ENGINE LIGHT IS OFF CX7 RUNS VERY ROUGHLY. ONLY USE PREMIUM GASOLINE AND SYNTHETIC MOTOR OIL. MAZDA FIELD REPRESENTATIVE ADVISED ME AND DEALER THAT LOUD NOISE FROM AIR CONDITIONER IS NORMAL AND TYPICAL OF ALL SIMILAR MAZDA VEHICLES. I HAVE THIS DOCUMENTATION REGARDING A/C IN WRITING FROM MAZDA. AIR CONDITIONER BARLEY GETS CAR COOL, IS INEFFECTIVE WHEN TEMPERATURE IS NINETY DEGREES. MY BRAKES ARE SLIGHTLY BETTER, BUT STILL LOW AND SOFT. CX7 RUNS EXTREMELY ROUGH AND IS GETTING VERY POOR GAS MILEAGE. *TR
FROM THE TIME I PURCHASED MY MAZDA CX7 IN AUGUST 2011 I FELT THE BRAKES DID NOT APPLY PROPERLY. THERE WAS AN INCIDENT IN 2011 WHEN I APPLIED THE BRAKES AND THE CX7 DID NOT STOP I HAD TO BRING THE CX7 TO A STOP BY TURNING OFF THE ENGINE. WHEN TO DEALER AND TOLD NO PROBLEM FOUND. I WAS SICK AND DID NOT DRIVE CX7 REGULARLY AGAIN UNTIL APRIL 2013. CX 7 STILL HAD BRAKE PROBLEMS AND THIS TIME TOLD MASTER CYLINDER WAS BAD AND IT WAS REPLACED. AFTER LEAVING DEALER THE CHECK ENGINE LIGHT CAME ON AND WAS TOLD CX7 WAS RUNNING ON A LEAN MIXTURE AND THIS WAS CORRECTED. CHECK ENGINE LIGHT CAME ON AGAIN AND NOW TOLD BRAKE BOOSTER WAS BAD. BRAKE BOOSTER ORDERED AND TO BE INSTALLED IN A DAY OR TWO. AS ALSO EXPERIENCING A PROBLEM WITH AIR CONDITIONING. WHEN UNIT FIRST TURNED ON THERE IS A VERY LOUD BANGING NOISE. SYSTEM ONLY COOLS WHEN TRAVELING OVER 50-MPH. SYSTEM DOES NOT COOL WHEN IN TRAFFIC. A/C DOES NOTHING WHEN TEMPERATURE OVER NINETY DEGREES. I BELIEVE A/C IS AFFECTING PERFORMANCE OF TURBO ON MY CX7. MAZDA FIELD ENGINEER SAID THAT THE MORNING BANGING NOISE I AM GETTING IS TYPICAL OF ALL SIMILAR VEHICLES. THIS VEHICLE IS SERVICED EVERY 3,000 MILES AT WHICH TIME NEW SYNTHETIC MOTOR OIL AND FILTER ARE INSTALLED. THE PRIVATE MECHANIC THAT I USE ADVISES ME THAT HE BELIEVES A/C TO BE FAULTY AND TURBO NOT TO BE PERFORMING CORRECTLY. MY MECHANIC SAID BRAKE MASTER CYLINDER WAS DEFECTIVE FROM THE BEGINNING. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Mazda CX-7 → · Every CX-7 year → · How the figures are calculated →