2010 Mazda CX-7 complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

"TAKATA RECALL" RECEIVED SAFETY RECALL NO. 16V356 JULY 2016 ADVISING ME OF THE RECALL. MAZDA STATED THAT THE PARTS WERE NOT AVAILABLE AND THAT I WOULD RECEIVE ANOTHER NOTIFICATION WHEN PARTS WERE AVAILABLE. AS OF THIS DATE I HAVE NOT RECEIVED THAT NOTICE. I DID RECEIVE SAFETY RECALL NOTICE NO. 9716H "FRONT LOWER CONTROL ARMS"ON OCT. 15 STATING THAT THIS DEFECT COULD CAUSE LOSS OF STEERING. AGAIN MAZDA STATED THAT THE PARTS TO FIX THIS PROBLEM WERE NOT YET AVAILABLE AND THAT ONCE THEY WERE I WOULD GET ANOTHER NOTICE. I AM VERY DISAPPOINTED WITH MAZDA AND THEIR HANDLING OF THESE RECALLS. AT THIS POINT I AM AFRAID TO DRIVE THIS CAR!! THIS IS JUST NOT RIGHT!! PLEASE CHECK INTO THIS AND ADVISE ME ACCORDINGLY...MY BET IS I WILL NOT HEAR FROM ANYONE...SORRY BUT THAT`S THE WAY I FEEL!! I DO HOPE THAT I AM WRONG!!

TCS AND CHECK ENGINE LIGHT IS ON. THE CAR DOES NOT HAVE POWER EVEN IF THE GAS PEDAL IS PRESSED ALL THE WAY, THE CAR MOVES ONLY UP TO 5 MILES PER HOUR (RPM POWER). VEHICLE LOSES THROTTLE. AC BLOWS WARM WHEN TCS LIGHT IS ON. THERE IS A WHITE SMOKE FROM THE EXHAUST. THIS USUALLY HAPPENS AFTER THE CAR IS PARKED FOR COUPLE HOURS. THE SAME ISSUE OCCURS SEVERAL TIMES WITHIN A PERIOD OF YEAR AND A HALF. MY CAR WAS @ SERVICE SHOP MORE THAN 2 MONTHS. I CONTACTED MAZDA CORPORATE OFFICE IN SEVERAL OCCASIONS AND THEY ARE AWARE OF THE ISSUES I HAVE WITH THE CAR, BUT THEY DID NOT RESPOND POSITIVELY.

TCS AND CHECK ENGINE LIGHT IS ON. THE CAR DOES NOT HAVE POWER EVEN IF THE GAS PEDAL IS PRESSED ALL THE WAY, THE CAR MOVES ONLY UP TO 5 MILES PER HOUR (RPM POWER). VEHICLE LOSES THROTTLE. AC BLOWS WARM WHEN TCS LIGHT IS ON. THERE IS A WHITE SMOKE FROM THE EXHAUST.

I WAS NOTIFIED IN JULY OF TWO RECALLS ON MY MAZDA(9516E AIRBAG AND 9716H LOWER CONTROL ARM)THE CAR IS UNSAFE TO DRIVEWILL MAZDA GIVE SPECIAL REBATE TO PUSCHASE A NEW CAR I WAS NOTIFIED IN JULY OF TWO RECALLS (9516E AIRBAG AND9716 LOWER CONTROL ARM) IT IHAS BEEN TWO MONTHS WITH NO PARTS AVAIBLE.THE CAR IS PARKED AND UNSAFE TO DRIVE,CAN I GET A REBATE AND PURCHASE A NEW CAR ON THIS CAR.

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN: 16V356000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TWO SAFETY RECALLS (NHTSA#16V-356 & NHTSA#16V-593) STATING REPAIRS SHOULD BE MADE IMMEDIATELY. OWNERS TO CONTACT DEALER FOR REPAIRS. BEGINNING IN JULY 2016, CLOSEST MAZDA DEALER HAS BEEN CONTACTED REPEATEDLY TO MAKE THESE REPAIRS, AND I HAVE BEEN TOLD THEY CANNOT ORDER PARTS. CONSIDER THIS A FORMAL COMPLAINT. OWNER IS ATTEMPTING TO GET SAFETY REPAIRS MADE, AND IS UNABLE TO DO SO.

MAZDA IS REFUSING TO FIX THE RECALL ON MY VEHICLE SAYING THAT IT'S NOT A SAFETY RECALL. THE LAST TIME I CHECKED THE LOWER CONTROL ARMS SEPARATING FROM THE BALL JOINTS WAS A SAFETY ISSUE. I HAVE CALLED THE DEALER AND THEY CAN'T GET THE PART OR DON'T WANT TO THEY TOLD ME THE FIRST TIME IT WAS THE BRAKES POPPING AND NOW THEY SAY NOTHING IS WRONG WITH IT AT ALL. MAZDA CORPORATE DOESN'T SEEM LIKE THEY CARE EITHER. THEY TOLD ME IT WAS SAFE TO DRIVE NOT TO WORRY ABOUT IT. MY VEHICLE IS MAKING POPPING NOISES IN THE FRONT END AND THEY DON'T WANT TO FIX IT. THEY WANT TO PAWN IT OFF ON ANOTHER PART OF THE VEHICLE.

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE UNDERNEATH THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE NOISE WAS COMING FROM THE BRAKES. THE TECHNICIAN STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) WOULD NOT BE PERFORMED UNLESS THERE WAS AN EXISTING FAILURE WITH THE RECALLED COMPONENT. THE FAILURE MILEAGE WAS 66,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 16V06100 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

INCOMPLETE RECALL FOR LOWER CONTROL ARMS. MY VEHICLE IS MAKING POPPING NOISES WHEN GOING IN DRIVE AND IN REVERSE. EVERY ONCE IN A WHILE WILL MAKE CREAKING NOISES WHILE DRIVING DOWN THE ROAD. ALL NOISES ASSOCIATED WITH THE BALL JOINTS AND CONTROL ARMS. THE DEALERSHIP TOOK OVER A HOUR TO COME BACK AND SAY THEY DON'T HAVE THE PARTS TO FIX IT BUT THINK THE BRAKES ARE WHERE THE NOISE IS COMING FROM. THIS IS MY ONLY VEHICLE AND MY WIFE AND 2 SMALL CHILDREN RIDE IN IT. I CALLED MAZDA CORPORATE AND MADE MY COMPLAINT AND STRESSED THAT I DON'T FEEL SAFE DRIVING THIS VEHICLE UNTIL IT IS FIXED. THEY JUST TOLD ME THERE WASN'T ANYTHING THAT COULD BE DONE ABOUT IT. PUTTING THE SAFTY OF MY FAMILY AT RISK FOR INJURY. I AM AT A DEAD END WITH THE MANUFACTURER ON THIS ISSUE. I DON'T HAVE THE MEANS TO BUY A NEW CAR OR RENT ONE UNTIL IT IS REPAIRED.

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT COMPLETED A VIN SEARCH AND FOUND THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS), WHICH WAS RELATED TO THE TAKATA AIR BAG RECALL. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

HEAD LIGHTS ARE VERY DIM. CAN NOT DRIVE THE CAR AT NIGHT. I HAVE REPLACED THE LIGHTS 2 TIMES WITH NO IMPROVEMENT.

ON 4/21/2016 AROUND 1:15PM, I WAS HEADING EAST ON I-694 AT ABOUT 65 MPH. SUDDENLY, THE TIRE LOW PRESSURE INDICATOR LIGHT UP ON THE DASHBOARD WITH THREE WARNING CHIMES. I TRAVELLED FOR ANOTHER 5-6 MILES AND THE TIRE NOISE BECAME MUCH MORE NOTICEABLE IN THE BACK. I WAS IN THE LEFT LANE OF THE 3 LANE INTERSTATE AND TWO MORE LANES ON THE RIGHT TO EXIT MN HIGHWAY 252. WITH NO EASY ACCESS TO THE RIGHT SHOULDER AND HEAVY TRAFFIC, I PULLED OFF ONTO THE LEFT SHOULDER, PUT ON THE EMERGENCY HAZARD FLASHERS. UPON EXITING THE CAR, I NOTICED MY LEFT REAR TIRE HAS BLOWN OUT, WITH A ONE FOOT GASH ON ITS SIDEWALL, TOTALLY FLAT, SMOKE CAME OFF FROM THE INSIDE, AND THE TPMS WAS MISSING FROM THE WHEEL OPENING. WAITED FOR 45 MINUTES FOR AAA TO ARRIVE AND PUT ON THE EMERGENCY SPARE TIRE. SUBSEQUENTLY, LIMBED MY WAY FOR 2 MORE MILES TO EXIT AT HWY 65 AND TOOK LOCAL STREETS HOME. THE LOCAL REPAIR SHOP DIAGNOSED THE TIRE BLOWOUT AS A TPMS HEX NUT FAILURE DUE TO CORROSION. ALSO FOUND OUT THAT THE FRONT LEFT TPMS HEX NUT HAS SPLIT IN HALVES DUE TO CORROSION AS WELL. IT COULD HAVE BEEN A REAL TRAGIC ACCIDENT WITH INJURIES OR EVEN FATALITIES. SUDDEN FAILURES OF TPMS UNITS, ESPECIALLY AT HIGH SPEED DRIVING, ARE SIGNIFICANT SAFETY RISKS THAT SHOULD BE REMEDIED THROUGH RECALLS AND AWARENESS TRAINING TO THE PUBLIC.

WAS DRIVING AND ALL OF A SUDDEN LOST POWER AND A HOWLING NOISE NO CHECK ENGINE LIGHT CAME ON. PULLED OVER TO SEE WHAT IT WAS AND NOTHING VISIBLE NO LEAKS NOTHING. HAD MY WIFE HIT THE HAS AND NO NOISE. STARED DRIVING AND NOISE CAME BACK AND WHITE SMOKE. JUST HAD AN OIL CHANGE DONE AND NEXT OIL CHANGE DUE IN ABOUT 1000 MILES. DROVE ABOUT 20 MPH TO GET HOME CHECK OIL AND IT WAS OK. THE WHITE SMOKE MAKES ME THINK THE TURBO WENT ON MY CAR. I JUST PURCHASED THIS CAR IN OCTOBER OF 2015. IT'S BEEN BACK TO THE SHOP FOR ELECTRIC PROBLEMS WITH THE KEY AND RADIO THAT STILL NOT RESOLVED. RADIO SHUTS OFF AND BEEPS THAT KEY IS NOT IN CAR.

IN MARCH 2016, TWO OF THE NUTS SECURING THE TIRE PRESSURE SENSORS CRACKED. ONE SENSOR LOOSENED CAUSING THE TIRE TO LOSE AIR AND GO COMPLETELY FLAT. UPON INSPECTION OF THE REMAINING THREE SENSORS, MECHANICS FOUND ANOTHER CRACKED NUT ON A PRESSURE SENSOR. IT WAS NOT POSSIBLE TO REPLACE THE NUT. CORROSION ON THE TIRE PRESSURE SENSORS CORRODED TO MUCH TO ALLOW NUTS TO BE REPLACED. IN THE END, TWO TIRE PRESSURE SENSORS NEEDED TO BE REPLACED FOR CORROSION ON THE EXPOSED THREADS AND CORRODED/CRACKED NUTS.

TAKATA RECALL. MY COMPLAINT IS WHY THERE HAS NOT BEEN A RECALL ON THE TURBO CHARGER FOR MY VEHICLE. I WAS DRIVING MY CAR AND THE ENTIRE CABIN FILLED WITH SMOKE THAT I HAD TO PULL OFF THE ROAD. I HAD TO ROLL DOWN ALL THE WINDOWS BECAUSE THE IT WAS SO BAD AND THOUGHT THE ENGINE WAS ON FIRE. THIS IS NOT SAFE TO HAVE THIS HAPPEN. I'VE GOOGLED THIS AND THERE ARE MANY COMPLAINTS ON REPLACEMENT HAPPENING TWICE. THIS SHOULD BE COVERED BECAUSE I'VE KEPT MY MAINTENANCE UP AND JUST DID OIL AND FLUIDS CHANGED AND HAVE TO HAVE IT DONE AGAIN BECAUSE THE OIL LEAKED INTO THE TURBO CHARGER. THIS IS COSTING ME $2,460.00 FOR REPAIR AND DON'T THINK I SHOULD HAVE TO PAY FOR THIS FATAL PROBLEM. I EXPECTING COVERAGE ON THIS AND WILL BE CONTACTING MY LAWYER.

DIM HEADLAMP BULBS BURN OUT REPEATEDLY . HAVE OWNED VEHICLE 5 MONTHS AND HAVE CHANGED 4 TIMES

SUNROOF SHATTERED WHILE DRIVING ON THE HIGHWAY AT 60MPH AT 9:30AM WHEN I HEARD A LOUD CRASH ON THE ROOF OF MY CAR. I LOOKED IN MY REAR VIEW MIRROR AND SAW MANY PIECES OF GLASS FLYING BEHIND ME. THANKFULLY, I HAD THE SHADE DRAWN CLOSED, OTHERWISE, I WOULD HAVE BEEN COVERED IN A SHOWER OF GLASS. I MANAGED TO PULL OVER AND DID NOT FIND ANY FOREIGN OBJECTS OR ROCKS (AND SAW NO ROCKS BOUNCING IN THE STREET PRIOR TO THIS INCIDENT). THE INSURANCE COMPANY ASKED ME WHAT HAPPENED, BUT I HAD NO EXPLANATION. IT SEEMS LIKE THE SUNROOF JUST EXPLODED.

SUNROOF SHATTERED - I JUST GOT ONTO I-43 VIA THE ON RAMP AND MY SUNROOF EXPLODED AND CAME DOWN ON ME LIKE A SHOWER OF GLASS. I WAS ABLE TO PULL OVER. I IMMEDIATELY LOOKED FOR ANY FOREIGN DEBRIS BUT THERE WAS NONE. I DROVE HOME AND CALLED THE CAR DEALER (HOLIDAY IN FOND DU LAC WI). THEY SAID THEY NEVER HEARD OF A SUNROOF BREAKING BECAUSE OF THE HEAT OR ANYTHING LIKE THIS AND MY EXTENDED WARRANTY WOULD NOT COVER. I HAD IT FIXED AND HEARD ABOUT THIS ON THE NEWS TWO WEEKS LATER. MY CAR IS A 2010 MAZDA CX7 IN EXCELLENT CONDITION. THE COST TO REPLACE WAS $597.08 PLUS TAX.

THE BULBS MELTED BOTH BACK TAIL LIGHT LAMPS. A MANUFACTURING DEFECT FROM DEFECTIVE PARTS. WHICH SHOULD BE REPLACE AND REPAIR FREE OF CHARGE. *TR

AS I WAS ROUNDING A CURVE ON AN ACCESS RAMP TO MELD INTO ONGOING TRAFFIC , THE CAR ENGINE DIED AND I WAS FORCED TO PULL TO THE SIDE AND COAST TO A STOP . I WAS FORTUNATE THAT I HAD NOT GOTTEN ON THE PW PARKWAY WHEN THE CAR DIED AS THE PARKWAY TRAFFIC WAS MOVING FAST. THE MAZDA REPAIR GARAGE TRACED THE PROBLEM TO A FUEL PUMP FAILURE. *TR

AFTER I HAVE COME TO A STOP THE CHECK ENGINE LIGHT AND TCS/DSC INDICATOR LIGHT ILLUMINATE. MY CAR REMAINS ON BUT WHEN I PUSH ON THE GAS THROTTLE MY CAR DOES NOT GO ANYWHERE. I HAVE TO TURN OFF MY CAR FOR A MINUTE OR SO AND THEN RESTART BEFORE I CAN DRIVE. THIS HAD HAPPEN 4 TIMES NOW (IN A 2 MONTH TIME FRAME). IT USUALLY HAPPENS WHEN I AM AT A STOP LIGHT AND DO NOT HAVE A WAY TO GET OFF OF THE ROAD. THE CHECK ENGINE LIGHT STAYS ON FOR A DAY OR SO AND THEN GOES AWAY. THEN IT WILL HAPPEN AGAIN. I HAVE BEEN DRIVING ON THE ROAD WHEN THIS HAS HAPPENED AND HAD TO PULL OFF QUICKLY ON THE SIDE OF THE ROAD. THIS IS VERY DANGEROUS! I HAVE AN APPOINTMENT WITH A MAZDA DEALERSHIP TO HAVE IT LOOKED AT. *TR

ON 8/31/14 I NOTICED A RATTLING NOISE WHEN I ACCELERATED AS WELL AS A WHINING NOISE. THE NOISE WAS INTERMITTENT AND DID NOT OCCUR ALL THE TIME, BUT WAS A DISTINCT NOISE COMING FROM UNDERNEATH THE VEHICLE. I HAD NOT HAD ANY CHECK ENGINE LIGHTS ILLUMINATED OR ANY OTHER WARNING LIGHTS. I BROUGHT MY VEHICLE INTO MY LOCAL MAZDA DEALERSHIP AND THEY ADVISED IT WAS THE TURBO AND IN ORDER ACCESS APPROPRIATELY THEY WOULD NEED TO TEAR DOWN THE ENGINE. AFTER READING ONLINE THERE ARE NUMEROUS DOCUMENTED ISSUES WITH TURBOS, VVT TIMING CHAINS AND ENGINE ISSUES WITH MAZDA CX7. THE SHOP CALLED ME BACK 2 DAYS AFTER I DROPPED IT OFF AND SAID I WOULD NEED TO REPLACE THE TURBO & I NEED A NEW ENGINE. THEY ALSO STATED SINCE THERE WAS OIL SLUDGE PRESENT THAT I WOULD BE RESPONSIBLE FOR $9000 COSTS. I PROVIDED THE DEALERSHIP MY OIL CHANGE RECEIPTS INCLUDING THE LAST OIL CHANGE THAT WAS DONE IN JUNE. MY CAR WAS STILL WITHIN 3000 MILES AND WAS NOT DUE A OIL CHANGE, HOWEVER THE OWNERS MANUAL STIPULATES RECOMMENDED CHANGES EVERY 7000 MILES!! THE DEALERSHIP ADVISED THAT WHEN I BROUGHT IT IN NO OIL WAS IN THE DIPSTICK AND BECAUSE THERE WAS SLUDGE MAZDA IS DENYING MY POWERTRAIN WARRANTY (WHICH IS STILL ACTIVE) DUE TO NOT MAINTAINING THE VEHICLE. THIS IS ABSURD, I HAVE MAINTAINED MY VEHICLE AND MAZDA IS USING THIS AS AN EXCUSE TO NOT BE RESPONSIBLE FOR A OBVIOUS DEFECT IN THEIR VEHICLE!!! THERE ARE MANY DOCUMENTED INSTANCES ABOUT THIS SAME SCENARIO HAPPENING WITH OTHERS ALL OVER THE INTERNET, THIS ISSUE IS A

2010 MAZDA CX7. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS PROBLEM. *SMD THE CONSUMER STATED EVER SINCE THE VEHICLE WAS PURCHASED, HE AND HIS WIFE HAVE REPLACED THE HEADLIGHTS EIGHT TIMES. ON DECEMBER 12, 2011 THE DRIVER SIDE HEAD LIGHT WENT OUT. THEN ON MARCH 8, 2012 THE PASSENGER SIDE HEADLIGHT WENT OUT. THE DEALER INFORMED THE CONSUMER IT WAS VERY COMMON AND HEADLIGHTS COULD GO OUT AT ANY TIME. ANOTHER HEADLIGHT WENT OUT AGAIN ON OCTOBER 30, 2012. THE SAME BULB WENT OUT ON NOVEMBER 10, 2012. THE CONSUMER WENT BACK TO THE DEALER, WHERE IT WAS DISCOVERED THE BULB WAS INSTALLED INCORRECTLY. ON JANUARY 7, 2013 THE OPPOSITE HEADLIGHT WENT OUT. ON JUNE 10, 2013, THE HEADLIGHT WENT OUT AGAIN. ON OCTOBER 1, 2013 THE SAME THING HAPPENED. ON JUNE 12, 214, THE HEADLIGHT WENT OUT AGAIN. THE DEALER CONTINUED TO SAY, THERE WAS NO DEFECT. *JB

WHEN IT IS COLD OUTSIDE AND I AM BACKING OUT OR DRIVING FORWARD AND I BRAKE IT MAKES A GRINDING NOISE. I HAVE HAD MY BRAKES CHANGED AND THAT WAS NOT THE PROBLEM. IT ONLY DOES IT WHEN IT IS COLD OUT SIDE AFTER IT GETS WARMED UP IT STOPS. *TR

WHILE DRIVING ON THE TURNPIKE MY CAR STARTED TO MAKE A WHINING NOISE THEN SMOKE CAME FROM TAIL PIPES. AFTER HAVING IT LOOKED AT THE TURBO CHARGER HAS GONE BAD! *TR

BACK IN DECEMBER 2013; I TOOK MY MAZDA TO ITS SHEEHY DEALER TO GET MY USUAL OIL CHANGES, ETC. IT WAS REFERRED BY THE DEALER THAT I HAVE MY STEERING FLUID DRAINED AND REPLACED. I PAID FOR THIS WORK TO BE DONE; HOWEVER, PROBLEMS BEGAN TO OCCUR WITH MY POWER STEERING SOMETIME AROUND APRIL 2014 IN WHICH MY STEERING WHEEL WOULD GET SO TIGHT WHILE DRIVING THAT I COULD BARELY TURN. I TOOK THE CAR BACK TO THE DEALER IN WHICH THEY NOW STATE THAT I HAVE A BAD POWER STEERING PUMP WHICH DISALLOWS THE VEHICLE TO PERFORM ITS NORMAL STEERING. THIS IS A SAFETY HAZARD IN WHICH MAZDA ONLY RECOGNIZES THIS ISSUE WITH ITS MAZDA 3 VEHICLES, ETC. HOWEVER, THE ISSUE OF FAILED POWER STEERING PUMPS ON ITS MAZDA VEHICLES SUCH AS THE MAZDA 3, 6, CX-7, AND CX-9 FROM YEAR 2010 TO PRESENT NEEDS TO BE INVESTIGATED BECAUSE I HAVE MET OTHERS WHO ARE NOW DEALING WITH THIS SAME ISSUE WHICH CAN BREACH THE SAFETY OF THE OWNER OF THAT VEHICLE, OTHER VEHICLES, AND PEDESTRIANS IN AND AROUND THE TRAVELING AREA. MAZDA FAILS TO RECOGNIZE THIS PROBLEM IN WHICH I AM LOOKING TO THE FEDERAL GOVERNMENT TO LOOK INTO THIS ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

A FLAPPING SOUND DEVELOPED IN THE ENGINE COMPARTMENT WHILE TRAVELING ON INTERSTATE 35W. BATTERY LIGHT CAME ON AND LOSS OF POWER STEERING. EXITED THE FREEWAY TO A PARKING LOT. OPENED THE HOOD AND THE BROKEN ENGINE BELT WAS WRAPPED AROUND THE ENGINE PULLEY ONLY, WITH SHREDDED PIECES OF IT STUCK THROUGHOUT THE ENGINE COMPARTMENT. TOWED TO A REPAIR SHOP AND WAS DIAGNOSED TO HAVE A FAULTY BELT TENSIONER AND/OR BELT WAS NOT INSTALLED CORRECTLY AT THE FACTORY. CONTACTED MAZDA USA AND WAS ADVISED THAT IT IS NOT COVERED UNDER THE BASIC 3 YEAR/36000 MILES WARRANTY OR THE POWER TRAIN 5 YEAR/60000 MILES WARRANTY. *TR

LOSS OF POWER WHEN TRYING TO ACCELERATE. PUFF OF WHITE SMOKE ALONG WITH A CLACKING NOISE. *TR

WHEN DRIVING WITH THE A/C ON, THE ECM SEEMS TO MALFUNCTION AND INCREASE THE SPEED OF THE CAR WHEN THE AC COMPRESSOR TURNS ON. IF YOU ARE IN THE PROCESS OF BRAKING, THE CAR WILL NOT STOP AND IT WILL REQUIRE THE DRIVER TO PRESS HARDER ON THE BRAKES. THE CAR GETS AND EXTRA BOOST OF ENERGY AND EVEN THOUGH YOU ARE BRAKING, THE CAR LUNGES FORWARD AND CONTINUES TO ROLL FURTHER. IF THE DRIVER IS CAUGHT OFF GUARD, THIS WILL LEAD TO AN ACCIDENT. I CRASHED MY CAR INTO A FAMILY MEMBERS HOUSE AS I WAS PARKING. LUCKILY, THE PARKING BUMPER SLOWED DOWN THE CAR ENOUGH SO AS TO ONLY SLIGHTLY BUMP THE HOUSE. IT HAS HAPPENED IN REGULAR TRAFFIC AS WELL. LUCKILY, I KEEP A SAFE DISTANCE FROM CARS AND BRAKE EARLY BUT NOW I BRAKE EVEN EARLIER JUST IN CASE. VOLKSWAGEN HAD THE SAME PROBLEM AND THEY DID A LARGE RECALL ON THE VEHICLE BECAUSE OF THE SAFETY ISSUE IT INVOLVES. IF YOU OWN A CX-7 KEEP AN EYE OUT FOR THIS, ESPECIALLY WHEN THE A/C IS ON. IT ONLY HAPPENS WHEN THE TIMING IS JUST RIGHT THAT YOU ARE BRAKING AND THE COMPRESSOR TURNS ON A THAT PRECISE MOMENT SO IT WILL CATCH YOU OFF GUARD AND SCARE THE DAYLIGHTS OUT OF YOU. I'VE BEEN LUCKY SO FAR BUT THIS COULD DEFINITELY CAUSE MAJOR DAMAGE IF NOT RECALLED IN ORDER TO FIX. HERE IS THE INFO FROM A RECALL FROM VOLKSWAGEN. VOLKSWAGEN IS RECALLING APPROXIMATELY 4,000 OF ITS CARS. THE AUTOMAKER WILL FIX ENGINE CONTROL MODULE SOFTWARE THAT CAN TRIGGER AN UNEXPECTED INCREASE IN ENGINE RPM, ACCORDING TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. "TH

MY 2010 MAZDA CX7 HAS BEEN IN DIRE NEED OF NEW TIRES. I HAVE HAD SEVERAL REPAIRS FROM PUNCTURES IN THE TIRES WHICH ARE BRIDGESTONE DUELER 215/70R17 WHICH IS MY UNDERSTANDING THAT THEY ARE SOFT TIRES AND THE RATING IS NOT THAT GREAT ON THIS TYPE OF TIRE BUT IT IS THE ONLY TIRE RECOMMENDED FOR THIS MODEL. THIS IS THE ONLY TIRE RECOMMENDED THROUGH MAZDA. THEY ARE ALSO EXPENSIVE. I AM VERY UPSET THAT MAZDA GIVES NO ALLOWANCE OF THE BRAND TIRE THAT A CONSUMER MAY CHOOSE. EVEN THE MAZDA DEALER THAT I BOUGHT FROM DIDN'T HAVE THEM IN STOCK. I FEEL THIS HAS BEEN MISREPRESENTATION ON THE DEALER'S PART AND MAZDA. I HAVE BEEN READING FORUMS OF THIS PROBLEM AND IT IS RECOMMENDED TO REPLACE EVERY YEAR BECAUSE OF TYPE OF TIRE. I LIVE IN FLORIDA AND DO NOT NEED WINTER TIRES. IS THERE ANYTHING I CAN DO? I AM TEMPTED TO CONTACT EVERY TIRE DEALER AND MEDIA. *TR

WHILE ON INTERSTATE THE TIRE PRESSURE SENSOR ILLUMINATED. HUSBAND CHECKED ALL TIRES AND DISCOVERED THAT ONE OF THE VALVE STEMS WAS BROKEN. THE OUTSIDE WAS CORRODED. THE SLIGHTEST PRESSURE ON IT WAS RELEASING AIR AT A RAPID RATE. WE HAD ONLY JUST PURCHASED THE CAR A WEEK BEFORE. HOW THIS WAS NOT CAUGHT BY THE SERVICE DEPARTMENT AT THE DEALERSHIP IS BEYOND ME. THE DEALERSHIP REPLACED THE STEM, BUT WE WERE TOLD THAT THIS IS A COMMON PROBLEM. REALLY? THEN WHY AREN'T THERE ANY RECALLS ON THIS? AFTER READING THE OTHER NUMEROUS COMPLAINTS ABOUT OUR MODEL, I AM BECOMING INCREASINGLY NERVOUS OVER OUR HASTY PURCHASE. RESEARCH IS KEY IN CHOOSING A VEHICLE. *TR

PASSENGER SIDE FLOOR BOARD STAYS WET. *TR

NEW HEADRESTS SINCE 2010 ARE TERRIBLE. MY NECK CONSTANTLY HURTS BECAUSE I LIKE TO SIT AGAINST THE BACK OF MY SEAT, AND MY HEAD IS PUSHED FORWARD AT AN ANGLE NO MATTER HOW I TRY TO ADJUST THE HEADRESTS IN MY CX7. THESE "SAFETY" REGULATIONS ARE CAUSING ME PAIN AND PERMANENT NECK ISSUES. THESE SAFETY REGULATIONS NEED TO BE REVISED. *TR

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT AFTER THE ENGINE WAS STARTED, THERE WAS A RATTLING NOISE COMING FROM UNDER THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST TEN TIMES WHO REPLACED THE MOTOR MOUNTS, RING SEAL, CONVERTER, GASKET AND MAIN PIPE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 27,000. UPDATED 4/11/13 *CN THE CONSUMER STATED THE REMOTE KEY WOULD NOT WORK AT TIMES. UPDATED 04/18/13

I PURCHASE THE MAZDA CX7 ON MARCH 20 2010. WITHIN 3 WEEKS I NOTICE A RATTLING NOISE FROM THE ENGINE WHEN START UP THE CAR. I TOOK IT TO 2 DIFFERENT LOCAL MAZDA DEALERS OVER 8 TIMES SINCE PURCHASE AND THEY REPLACED 3 MOTOR MOUNT BUT THE PROBLEM STILL EXIST. THIS YEAR I TOOK IT TO THE DEALER TWICE AND THEY REFUSED TO FIX IT. THEY WOULDN'T EVEN SCHEDULE AN APPOINTMENT TO LOOK AT MY CAR. MY CAR IS STILL UNDER WARRANTY. I TOOK MY CAR TO 2 DIFFERENT CERTIFIED MECHANICS AND THEY BOTH ACKNOWLEDGE THAT THE RATTLING NOISE DOES EXIST.I NEED HELP FIXING THIS PROBLEM. I READ ONLINE AND SAW LOTS OF COMPLAINT ABOUT THIS PROBLEM. SOME WERE ABLE TO GET IT RESOLVE BUT THEY WOULDN'T FIX MY ISSUE. *TR

TL* THE CONTACT OWNS A 2010 MAZDA CX7. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, HE HEARD A LOUD WHINING NOISE AND WAS UNABLE TO ACCELERATE THE VEHICLE. THE CONTACT ALSO STATED THAT THE TURBO FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TURBO NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 50,100.

2010 CX7 GRAND TOURING WAS PURCHASED WITH 5,844 MILES FROM DEALER. WE CHANGED THE OIL & FILTER EVERY 6,000 MILES USING RECOMMENDED OIL AS SHOWN IN THE OWNERS MANUAL (5W20). MANUAL RECOMMENDATION IS TO CHANGE OIL EVERY 7,500 MILES WITH NORMAL DRIVING CONDITIONS WHICH IS THE CASE AS MY WIFE DROVE TO AND FROM WORK. AT 37,000 MILES, VEHICLE WAS STARTED IN 20DEG F. TEMPS, WARMED UP FOR AND EXPERIENCED LOUD ENGINE KNOCK. ONCE DRIVEN, VEHICLE HAD NO POWER AND HAD TROUBLES GETTING TO HWY SPEED. DROVE THE VEHICLE TO THE DEALER WHERE WE PURCHASED IT THE NEXT DAY AND WAS INFORMED THE ENGINE HAD EXCESSIVE ENGINE OIL SLUDGE UNDER THE OIL FILLER CAP. SERVICE DEPT. CALLED ME THE NEXT DAY AND SAID THEY WOULD NEED TO PULL THE VALVE COVER TO INVESTIGATE FURTHER TO SEE IF MAZDA NATIONAL WOULD COVER UNDER WARRANTY. WE AGREED SINCE WE PROPERLY MAINTAINED THE VEHICLE AND HAD NOTHING TO HIDE. TWO DAYS LATER WE RECEIVED A CALL FROM THE DEALER AND WERE INFORMED THERE WAS EXCESSIVE SLUDGE AND THEY WOULD NEED TO SEE RECEIPTS FROM WHERE WE CHANGED OUR OIL. WE PERFORMED OUR OWN OIL CHANGES AND DID NOT KEEP RECEIPTS FROM THE AUTO PARTS STORE WHERE WE PURCHASED THE OIL. DEALER SAID WITHOUT THE RECEIPTS WE WOULD NOT GET WARRANTY WORK DONE AND CHARGED US $260 TO DO THE INVESTIGATION TO BETTER THEIR CASE. I CALLED NATIONAL MAZDA AND ALL THEY DID WAS READ THE NOTES FROM THE DEALER AND WERE NOT WILLING TO BUDGE. THE REP FROM MAZDA ([XXX]) WAS EXTREMELY RUDE AND COULD CARE LESS WE WERE EXPERIENCING MAJOR ISSUES

OUR SUNROOF EXPLODED ON TUESDAY, NOVEMBER 27, 2012. IT WAS ABOUT 35 DEGREES OUTSIDE AND A BRIGHT, SUNNY DAY. WE WERE ON INTERSTATE 94 AND HEARD A LOUD EXPLOSION. WE LOOKED BEHIND US AND SAW GLASS FLYING FROM OUR ROOFTOP. THE TRUCK BEHIND US DROPPED HIS SPEED IMMEDIATELY, AS OUR GLASS WAS FLYING OFF THE ROOF. WE IMMEDIATELY PULLED OVER TO THE SIDE OF THE HIGHWAY AND SAW THAT OUR SUNROOF HAD EXPLODED UP AND OUTWARD. THE TEMPERED GLASS IS TOTALLY IN SHARDS AND BARELY HELD TOGETHER. WE PULLED OFF THE LARGER, LOOSE PIECES, AND CALLED OUR INSURANCE COMPANY IMMEDIATELY. WE ARE FORTUNATE THE INSIDE HEADLINER OF THE SUNROOF WAS CLOSED, OR WE WOULD HAVE HAD GLASS RAINING DOWN ON US. WE DO NOT BELIEVE ANYTHING LANDED ON THE ROOF, AS I HAVE A ROOF RACK ON TOP AND NOTHING IS DAMAGED ON TOP OF THE ROOF ITSELF. WE CONTACTED THE MANUFACTURER, MAZDA, AND THEY DON'T THINK IT IS A WARRANTY ISSUE. I BELIEVE WE HAVE A DEFECT WITH THE SUNROOF GLASS AND WOULD LIKE IT LOOKED INTO. *TR

ON OCTOBER 4 2012 I WAS TOLD BY THE MAZDA DEALER SERVICE DEPT THAT MY TIMING CHAIN AND TURBO CHARGER ON MY 2010 MAZDA CX7 WENT BAD AND NEEDED TO BE REPLACED. MY VEHICLE ONLY HAS 39400 MILES ON IT AND SHOULD BE COVERED UNDER MAZDAS POWER TRAIN WARRANTY. I WAS TOLD BY MAZDA WARRANTY DEPARTMENT THAT THEY WOULD NOT PAY FOR ANYTHING BASED ON SLUDGE BUILD UP IN THE ENGINE. I SENT THEM COPIES OF OIL CHANGE MAINTENANCE AS THEY REQUESTED WHICH WERE DONE AT APROX EVERY 3400 MILES AS OPPOSED TO THE REQUIRED 7500MILES. I WAS TOLD THEN THAT THEY WOULD COVER ONLY THE TIMING CHAIN REPLACEMENT BECAUSE IT WAS ON A RECALL AND THAT THE TURBO CHARGER WOULD NOT BE COVERED AT ALL. THEY CAME TO THIS CONCLUSION DUE TO THE TURBO GOING BAD DUE TO AN OUTSIDE INFLUENCE WHAT IS THAT I ASKED AND THEY HAD NO ANSWER. THE ANSWER I WAS GIVEN IS IT WILL NOT BE COVERED UNDER WARRANTY AND THAT IS THAT AND I HAVE BASICALLY NO RECOURSE.THERE IS CLEARLY A PROBLEM WITH THESE CX7 AS THERE ARE SO MANY SIMILAR COMPLAINTS ALL OVER THE INTERNET AND YET MAZDA REFUSES TO PAY ON THESE PART THAT SHOULD BE COVERED UNDER THE POWERTRAIN WARRANTY 6YRS/60,000 MILES. THE CAR GETS TOO HOT AND BURNS THE OIL AND THAT IS WHAT CAUSES THE SLUDGE A MANUFACTURES DEFECT NOT NEGLECT ON OIL CHANGE AND FILTER MAINTENANCE. OTHER MAZDA OWNER HAVE THE SAME RESULT WHETHER THEY OIL CHANGED AT 3000, 4000, OR THE REQUIRED 7500 HOW CAN WE ALL HAVE SLUDGE IN THE ENGINE. OBVIOUSLY THERE IS A MANUFACTURERS DEFECT REGARDING THIS ENTIRE TURBO SYSTEM. MAZD

THE TURBO MADE A LOUD WHINING NOISE WHEN THE ACCELERATOR WAS PUSHED AND YOU COULD NOT ACCELERATE. ALOT OF WHITE SMOKE WAS FLOWING FROM THE EXHAUST. WE IMMEDIATELY PULLED OVER ON OUR WAY HOME FROM OUT OF TOWN AND CALLED AAA TO TOW THE CAR BACK TO THE SERVICE DEALER IN PARKERSBURG WV. THE VEHICLE ONLY HAS APPROX. 19,000 MILES ON IT WITH SERVICE RECORDS SHOWING PROPER OIL CHANGES. THE VEHICLE IS UNDER WARRANTY AND MAZDA SOUNDS LIKE THEY DON'T WANT TO COVER THIS PROBLEM. *TR

I WAS DRIVING MY MAZDA WHEN IT STARTED MAKING THIS ODD WINDING SOUND. AT FIRST IT WAS NOT TOO LOUD BUT WHEN I TRIED TO SPEED UP TO GET ON THE INTERSTATE, THE SOUND GOT EXTREMELY LOUD. I BROUGHT IT BACK HOME BUT BARELY MADE IT UP THE HILL TO OUR STREET. I HAD THE GAS PEDAL TO THE FLOOR BUT IT HAD NO POWER. I CALLED ROAD SIDE ASSISTANCE AND THEY PICKED UP MY CAR PROMPTLY. WHEN THE DEALERSHIP CALLED ME BACK, THEY REPORTED THAT THE ENGINE HAD "GUNK" IN IT. MY HUSBAND CHANGED THE OIL IN THE CAR BUT WE NEVER SAVED RECEIPTS FOR THE OIL, SO WE HAVE NO PROOF. I BOUGHT THIS CAR BRAND NEW IN 2010. IT ONLY HAS A LITTLE OVER 32000 MILES ON IT. THE DEALERSHIP IS TELLING ME THAT MAZDA WILL NOT PAY FOR THE ENGINE AND IT WILL COST $9000 TO REPLACE THE ENGINE. THE CAR I DROVE PRIOR TO THIS WAS A NISSAN ALTIMA AND WE ALSO DID ALL THE MAINTENANCE TO THIS CAR. I DROVE THE ALTIMA FOR A LITTLE OVER 200,000 MILES AND IT WAS STILL RUNNING WELL WHEN I SOLD IT. IT MAKES NO SENSE TO ME THAT THIS MAZDA HAS A BAD ENGINE AND IT MAKES ME EVEN MORE MAD THAT THEY ARE NOT GOING TO REPLACE THE ENGINE. *KB *TR

I PURCHASED THE 2010 MAZDA CX7 VEHICLE ABOUT NINE MONTHS AGO. I FREQUENTLY DO NOT DRIVE THE VEHICLE BECAUSE I FEEL IT IS UNSAFE UNDER MANY CONDITIONS. THE DASH LIGHTS ARE INADEQUATE AND MAKE IT ALMOST IMPOSSIBLE TO KNOW HOW FAST YOU ARE TRAVELING DAY OR NIGHT. I AM AFRAID I WILL BE TICKETED FOR TRAVELING TOO SLOW OR TOO FAST WHEN THE INSTRUMENT PANEL IS SO POORLY LIGHTED. I HAVE LOOKED AT OTHER 2010 AND 2011 MODELS, AND THEY ARE ALL THE SAME, POORLY LIGHTED. I RECENTLY SPOKE TO SOMEONE WITH ANOTHER MODEL WHO HAD THE SAME COMPLAINT. I FEEL THAT IT IS UNSAFE AND SHOULD BE RECALLED. I HAVE NO OTHER COMPLAINTS ABOUT THE VEHICLE AT THIS TIME.

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE WINDSHIELD WAS IMPACTED BY A ROCK WHICH CAUSED IT TO CRACKED. THE DEALER STATED THAT THE CX7 WINDSHIELD GLASS WAS VERY FRAGILE AND COULD BREAK EASILY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 6,700 AND THE CURRENT MILEAGE WAS 10,100.

THE TURBOCHARGER ON THIS NEW VEHICLE FAILED WHILE I WAS DRIVING ON THE EXPRESSWAY, CAUSING THE VEHICLE TO BE UNSAFE AND INOPERABLE. FORTUNATELY, I WAS ABLE TO GET IT OFF THE ROAD WITHOUT AN ACCIDENT. THE VEHICLE WAS NOT SAFE TO LEAVE IN OUR ATTACHED GARAGE OVERNIGHT BECAUSE OF THE RISK OF FIRE. IT APPEARS THAT THERE HAVE BEEN MANY, AND REPEATED, PROBLEMS WITH THE TURBOCHARGER IN THESE VEHICLES. TO MY KNOWLEDGE, THERE HAS NOT BEEN A RECALL.