Page 2 of 4 · complaints 51–100 of 155

2010 Mazda CX-7 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Suspension
Filed Aug 10, 2017NC

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Suspension
Filed Aug 9, 201770,000 milesCA

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE VEHICLE'S TIE ROD FAILED AND NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO THE COASTAL CART CARE DEALER WHO REPAIRED THE TIE ROD AND INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REMEDY WAS NOT AVAILABLE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

Suspension
Filed Aug 4, 2017NY

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COOLEY MOTORS LOCATED AT 401 N GREENBUSH RD, RENSSELAER, NY 12144; (518) 283-2902) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 08/29/17 *BF *CN

Suspension
Filed Aug 4, 2017MA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER:16V593000 (SUSPENSION) WAS RECEIVED IN AUGUST OF 2016. AFTER CONTACTING THE DEALER (QUINCY MAZDA IN QUINCY, MASSACHUSETTS) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 1, 2017NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS), WHICH WAS CHANGED TO NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS) DUE TO THE FACT THAT THE REMEDY FOR THE AIR BAGS WAS DEFECTIVE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT A RECALL REMEDY APPOINTMENT WAS MADE WITH FUCCILLO IMPORTS (18822 US-11, WATERTOWN, NY 13601 (315) 782-1600); HOWEVER, THE DEALER CANCELLED THE APPOINTMENT THE DAY PRIOR AFTER BEING NOTIFIED BY THE MANUFACTURER THAT THE REMEDY WAS DEFECTIVE. A NEW APPOINTMENT DATE COULD NOT BE CONFIRMED. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Suspension
Filed Jul 26, 2017VA

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V59300 (SUSPENSION) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE).

Suspension
Filed Jul 24, 2017DE

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V593000(SUSPENSION) WAS RECEIVED IN AUGUST OF 2016. AFTER CONTACTING THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE LOCAL DEALER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Jul 22, 2017CA

I NOTICED TAILIGHTS LOOKED FUNNY, SO I REMOVED THEM TO INSPECT THEM. TO MY SURPRISE THERE WERE MELTED HOLES IN THE TAILLIGHT, AND BURN/CHARRED MARKS ON 2 OF THE LIGHT RECEPTACLES. ALSO HAVING PROBLEMS WITH FRONT HEAD LIGHT BURNING OUT. THIS APPEARS TO BE A MAJOR DEFECT WITH THIS MODEL, EVERY OWNER I HAVE SPOKE WITH HAS SAME PROBLEM.

Air Bags
Filed Jul 21, 2017GA

TAKATA RECALLS I WAS JUST INFORMED THAT THE RECALL FIX I HAD INSTALLED WAS A TEMPORARY FIX THAT NHTSA AGREED TO ALLOW MAZDA TO PERFORM ON THE VEHICLES, UNTIL THE PERMANENT FIX IS AVAILABLE SOMETIME THE SUMMER OF 2017. WHY WOULD YOU ALLOW A TEMPORARY FIX FOR A SAFETY ITEM SUCH AS AN AIRBAG ? WHEN THE PREVIOUS AIR BAG CONTAINED A CANISTER THAT WOULD EXPLODE WITH SHRAPNEL ?? THIS IS NOT MORALLY OR ETHICALLY A GOOD DECISION TO ENDANGER ANYONE'S LIFE!

Air Bags
Filed Jul 20, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE LOCAL DEALER (SPREEN MAZDA, 25140 REDLANDS BLVD, LOMA LINDA, CA 92354) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Jul 13, 201774,000 milesWA

I LOST POWER TO MY 2010 MAZDA CX7 WHILE GOING 60 MP DOWNHILL IN A MOUNTAIN PASS. MY CAR WENT FROM 60 MP TO 40 MP IN ABOUT 30 SECONDS. I IMMEDIATELY PULLED OVER AS BLACK SMOKE POURED OUT OF MY TAIL PIPE AND HAD THE CAR TOWED. MY MECHANIC SAID THE TURBO WAS BLOWN, WHICH CAUSE THE CAR'S OIL TO COMPLETELY BURN UP, CAUSING DAMAGE TO THE TIMING CHAIN AND ENGINE. ALL OF THE OIL WAS GONE IN A MATTER OF A FEW MILES. THE CAR HAD BEEN UP TO DATE ON ALL MAINTENANCE. A NEW TURBO AND ENGINE WAS NEEDED ON A CAR THAT HAD 74,000 MILES ON IT.

Air Bags
Filed Jun 27, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER (JOE MYERS MAZDA IN HOUSTON, TX) AND SCHEDULED AN APPOINTMENT. ONCE THE CONTACT ARRIVED AT THE DEALER, SHE WAS INFORMED THAT THE REMEDY PART FOR THE AIR BAG REPLACEMENT WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Suspension
Filed Jun 13, 2017TN

RECEIVED A RECALL NOTICE OCTOBER 2016 CONCERNING A RECALL FOR THE FRONT LOWER CONTROL ARMS - SAFETY RECALL 9716H. THE NOTICE STATED THAT REPAIR PARTS WERE NOT AVAILABLE. IT'S NOW JUNE 2017 AND THE REPAIR PARTS ARE STILL NOT AVAILABLE. JUST SPENT 30 MINUTES ON HOLD TRYING TO SPEAK WITH SOMEONE AT MAZDA -- FINALLY GAVE UP AND HUNG UP. I'M FILING THIS COMPLAINT BECAUSE IN NO WAY WOULD THIS BE CONSIDERED A TIMELY RESOLUTION OF THIS PROBLEM. I WANT MY CAR REPAIRED!

Suspension
Filed Jun 2, 2017NY

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed May 25, 2017FL

2010 MAZDA PURCHASED USED AT 70K MILES APRIL OF 2015. I HAVE HAD TO REPLACE THE OIL COOLER, THE ENTIRE VVT SYSTEM AND NOW A TURBOCHARGER HAS BLOWN. 5K IN REPAIRS AND THE CAR IS BARELY WORTH THAT.

Suspension
Filed May 24, 2017NY

FRONT LOWER CONTROL ARMS. RECALLED IN SEPTEMBER 2016. STILL NO PARTS FIX, MAY 2017. WHY ARE THE PARTS STILL NOT AVAILABLE?

Exterior Lighting
Filed May 16, 201730,000 milesMD

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE LOW BEAMS SHORTED MORE THAN FIVE TIMES AND AN INDEPENDENT MECHANIC HAD TO REPLACE THE HEAD LAMP ASSEMBLIES MULTIPLE TIMES. THE CONTACT HAD TO UTILIZE THE HIGH BEAMS EACH TIME THE FAILURE OCCURRED. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE DEALER MAY BE ABLE TO SCHEDULE THE RECALL REPAIRS AND TO REPORT THE ELECTRICAL FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 08/22/17 *BF *AS

Air Bags
Filed May 8, 2017IN

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FLASHED AND REMAINED ILLUMINATED. THE CONTACT LATER RECEIVED NOTIFICATION OF A MANUFACTURER RECALL CONCERNING THE AIR BAGS. THE DEALER SCHEDULED THE APPOINTMENT AND INDICATED THAT THEY SERVICED THE RECALL; HOWEVER, DAYS AFTER THE REPAIR, THE AIR BAG INDICATOR CONTINUED TO FLASH RANDOMLY. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED THAT THE REMEDY PROVIDED NO SOLUTION AND REFUSED TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION.THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 08/24/17*LJ *CN

Steering
Filed Apr 25, 2017IL

IT HAS BEEN 1 YEAR SINCE THE RECALL WAS MADE. BUT THE PARTS WERE NEVER AVAILABLE. I WENT THROUGH WINTER IN CHICAGO FEELING UNSAFE. I DON'T THINK THEY ARE REPLACING MY LOWER CONTROL ARM. THEY ARE POSTPONING IT TO HOPE THAT I WILL FORGET ABOUT IT.

Suspension
Filed Apr 21, 2017PA

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

Suspension
Filed Apr 20, 2017VA

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) IN AUGUST OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 17, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/01/17*LJ *CN

Air Bags
Filed Apr 17, 2017TX

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS).

Suspension
Filed Apr 4, 2017NC

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Suspension
Filed Mar 14, 2017MD

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Exterior Lighting
Filed Mar 11, 201740,000 milesMI

THE LOW BEAM HEADLIGHTS HAVE HAD TO BE REPLACED MULTIPLE TIMES ON OUR VEHICLE, ONE NIGHT BOTH WENT OUT AND HAD TO DRIVE HOME WITH OUR HIGH BEAMS ON, WE'VE PROBABLY REPLACED ABOUT AT LEAST TWO DOZEN BULBS, THERE HAS TO BE SOME FIX TO THIS ISSUE, THEY ARE EXPENSIVE AND NOT EASY TO REPLACE, THEY SAY DRILLING A HOLE IN THE HOUSING WILL TAKE CARE OF THE PROBLEM BY GIVING AIR AND REDUCING THE MOISTURE IN THE HOUSING, THAT HAS BEEN DONE AND STILL LIGHTS ARE GOING OUT, NEED HELP HERE ON THIS ISSUE.

Suspension
Filed Feb 27, 2017PA

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Suspension
Filed Feb 16, 201790,000 milesMA

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. WHILE DRIVING AT A LOW SPEED, A LOUD DRUM NOISE WAS HEARD UNDERNEATH THE VEHICLE. IN ADDITION, WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE PULLED TO THE RIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 15, 2017AL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 AND 16V593000 (AIR BAGS, SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 10, 2017TX

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016 AND NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) WAS RECEIVED IN AUGUST OF 2017. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

Air Bags
Filed Jan 25, 2017FL

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Wheels
Filed Jan 20, 2017114,000 milesTX

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE DRIVER SIDE WHEELS PUSHED TOWARDS THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V593000 (SUSPENSION) AND 16V356000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

Air Bags
Filed Jan 19, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V593000 (SUSPENSION) AND 16V356000 (AIR BAGS). THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Suspension
Filed Jan 18, 2017NC

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Suspension
Filed Jan 8, 201767,000 milesIN

FRONT SUSPENSION LOWER ARM BALL JOINT FITTING SALTWATER INTRUDING INTO BALL JOINT CAUSING CORRISION RESULT IN GENERATING LOOSENESS OF BALL JOINT RESULTING IN BALL JOINT AND LOWER CONTROL ARM TO SEPARATE CAUSING LOSS OF STEERING CONTROL AND INCRESE RISK OF A CRASH. RECALL ISSUED IN AUGUST AND YET NO FIX AVAILABLE YET. WHY SO LONG TO REPAIR?

Exterior Lighting
Filed Jan 5, 2017VA

LOW BEAM HEADLIGHTS ON THIS VEHICLE ARE EXTREMELY POOR AND THEY ARE SO DULL THAT IT IS DIFFICULT TO DRIVE AT NIGHT. WHEN I COMPARE THE LOW BEAM HALOGEN PROJECTORS ON OTHER MAKES OF VEHICLES THAT I HAVE DRIVEN, THEY CONSISTENTLY PERFORM FAR BETTER THAN THOSE ON THE MAZDA. I FELT THAT THE LIGHTS WERE SUBPAR FROM THE TIME I BOUGHT THE VEHICLE FROM NEW, BUT THEY HAVE GOTTEN WORSE OVER TIME. SPECIFICALLY THE ILLUMINATION OF THE ROAD SURFACE, THE FOCUS AND THE DISTANCE OF THE LIGHT ALL APPEAR TO BE VERY POOR. IT IS JUST DIFFICULT TO SEE AT NIGHT. I SUSPECT THAT THE PROBLEM IS IN THE DESIGN AND CONSTRUCTION OF THE LIGHTS BECAUSE AS I MENTIONED, I NOTICED THIS PROBLEM WHEN THE CAR WAS NEW. SO THIS IS NOT A PROBLEM OF OLD LIGHTS ON AN OLD CAR. I EVEN MENTIONED IT TO THE DEALERSHIP DURING A SERVICE AND THEY CHECKED THE AIM OF THE LIGHTS AND SAID THAT THEY WERE WORKING PERFECTLY. HAVING SEEN OTHER COMPLAINTS FROM OTHER OWNERS AND DRIVERS OF THIS VEHICLE, I AM NOW CONVINCED THAT THIS IS A PROBLEM THAT MAZDA SHOULD TAKE RESPONSIBILITY FOR. HEADLIGHTS ARE THERE TO ENABLE DRIVERS TO SEE AND BE SEEN UNDER MOST ROAD CONDITIONS. THE 2010 MAZDA CX-7 HEADLIGHTS SIMPLY FAIL TO ACHIEVE THIS. THIS IS CLEARLY A CASE OF FORM OVER FUNCTION, BUT IN THIS CASE IT HAD LED TO A SERIOUS SAFETY CONCERN. *TR

Air Bags
Filed Jan 4, 2017LA

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 28, 2016GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Exterior Lighting
Filed Dec 20, 2016WI

YET ANOTHER DIM HEADLIGHT HAS BURNED OUT. I'VE OWNED THIS VEHICLE 16 MONTHS, AND THIS WILL BE THE 10TH TIME CHANGING THE DIM HEADLIGHT BULB. 7 TIMES ON THE DRIVERS SIDE, AND THIS WILL MAKE 3RD TIME ON PASSENGER SIDE. AS WELL AS HAVING TO CHANGE A TAIL LIGHT ON PASSENGER SIDE. ALL THE MAZDA DEALERS ARE AWARE OF THIS PROBLEM, AND I AS WELL AS THEY ARE WONDERING WHY THERE IS NO RECALL ON THIS PROBLEM?!! THIS IS AN EXPENSIVE, TROUBLESOME AND VERY AGGRAVATING ISSUE, AND VERY INCONVENIENT AND UNSAFE!! *TR

Air Bags
Filed Dec 12, 2016MA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Exterior Lighting
Filed Dec 11, 2016177,473 milesVA

THE HEADLIGHTS (LOW BEAM) ON MY CAR SIMPLY STOPPED WORKING ALL OF A SUDDEN. CHECKED THE FUSES AND ALL ARE FINE. HIGH BEAMS AND SIGNAL LIGHTS WORK FINE, IT'S JUST THE HEADLIGHTS. HAVE SEEN THIS SAME DESCRIPTION IN OTHER WEBSITES AS POSSIBLY THE CONTROL MODULE HAD A SHORT CIRCUIT AND THIS IS A VERY COMMON THING TO HAPPEN TO THESE CARS. MAZDA IS NOT ACCEPTING THIS AS AN "IN WARRANTY" REPAIR EVEN THOUGH THIS IS A MAJOR COMMON COMPLAINT. MY CAR IS OUT OF WARRANTY ALREADY, SO I'LL NEED TO PAY THIS REPAIR OUT OF POCKET.

Suspension
Filed Dec 5, 2016100,000 milesMA

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. WHILE DRIVING APPROXIMATELY 15 MPH, THE WHEEL SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL ARMS, BALL JOINT, ROTORS, AND AXLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Air Bags
Filed Nov 21, 2016HI

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Exterior Lighting
Filed Nov 18, 2016AL

MY HEADLIGHTS HAVE BEEN GOING OUT FOR THE LAST SEVERAL YEARS AND I FINALLY REALIZED I SHOULD COMPLAIN ABOUT. I'VE CHANGE THE LOW BEAM BULBS MULTIPLE TIMES (I DO NOT TOUCH THE BULB WITH MY HAND) AND EVERY FEW MONTHS THE BULB GOES BAD. THIS HAPPENS SO FREQUENTLY THAT I KEEP A SPARE BULB IN MY GLOVE COMPARTMENT. I'VE READ MANY MESSAGE BOARDS STATING THEIR MAZDA HAS SIMILAR ISSUES. THERE HAS TO BE SOME OTHER SOLUTION RATHER THAN SPENDING A LOT OF MONEY ON BULBS OR GOING TO THE DEALERSHIP FOR THEM TO CHANGE.

Suspension
Filed Nov 4, 2016CT

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 3, 2016TX

RECALL NOTIFICATION WAS SENT IN JULY. THE NOTIFICATION STATED THAT I WAS NOT TO HAVE PASSENGERS IN THE SEAT WITH THE AFFECTED AIR BAG. BASICALLY MY FAMILY CANNOT USE THIS CAR. IT IS NOVEMBER AND THE REPAIRS HAVE NOT BEEN MADE.

Seats
Filed Oct 31, 201698,000 milesTN

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. WHILE DRIVING, THE DRIVER'S SEAT MOVED AND SHOOK. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED A NEW SEAT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000.

Air Bags
Filed Oct 29, 201695,000 milesGA

WE RECEIVED A SAFETY RECALL LETTER 0N JULY 2016 .IT SAYS THAT CONTINUED EXPOSURE TO HIGH LEVELS OF ABSOLUTE HUMIDITY MAY CAUSE THE PASSENGER FRONTAL AIR BAG INFLATOR HOUSING TO RUPTURE AND DEPLOY ABNORMALLY IN THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE FRONTAL AIR BAG .METAL FRAGMENTS MAY STRIKE THE OCCUPANTS THE VEHICLE..WE CALL SEVERAL DEALERS TO FIX THE BPROBLEM , BUT THEY SAID THAT THE PARTS WERE NOT READY AND THEY WERE GOING TO CALL US BACK..SOMEBODY TOLD US THAT THEAY WERE GOING TO GIVE US A RENTAL CAR WHILE THIS PROBLEM WAS FIXED. THEN ON OCTOBER /2016 WE RECEIVED ANOTHER SAFETY RECALL LETTER SAYING THAT IT IS POSSIBLE THAT WATER MAY ENTER THE FRONT SUSPENSION LOWER ARM BALL JOINT FITTING DURING DRIVING. WE HAVE CALLED THE DEALERS AND THEY SAID THAT THE DON'T HAVE THE PARTS READY.THIS IS OUR MAIN FAMILY VEHICLE AND WE DON'T HAVE ANY OTHER MEANS OF TRANSPORTATION.

Air Bags
Filed Oct 21, 2016SC

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 20, 2016KY

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Mazda CX-7 → · Every CX-7 year → · How the figures are calculated →