Page 6 of 11 · complaints 251–300 of 528

2007 Mazda CX-7 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Engine
Filed Aug 30, 201255,080 milesPA

MY MAZDA BEGAN MAKING A CLANGING SOUND AT IGNITION. I TOOK THE MAZDA TO SUSSMAN MAZDA IN ABINGTON, PA. I WAS TOLD THAT THOUGHT THE WARRANT 5 YRS/60,000 MILES HAD EXPIRED. HOWEVER, MAZDA HAD EXTENDED THE WARRANTY ON THE VVT ACTUATOR AND TIMING CHAIN DUE TO THIS BEING A KNOW PROBLEM. I WAS ASKED TO PRODUCE ALL MAINTENANCE RECORDS ON THE CAR. I DID NOT HAVE EVERY SINGLE SERVICE RECORD AND WAS DENIED REPAIR BY MAZDA. I CALLED THE MAZDA CORPORATE OFFICE AND SPOKE WITH A REPRESENTATIVE. THE REPRESENTATIVE TOLD ME THAT MY CLAIM WAS DENIED. I ASKED TO SPEAK WITH A SUPERVISOR BUT I WAS DENIED. I CALLED BACK AND WAS TOLD THAT A SUPERVISOR WOULD CALL ME BACK ON 08/30/12. IT IS 10PM AND NO ONE HAS CALLED ME BACK. IT APPEARS THAT MAZDA IS DOING EVERYTHING POSSIBLE NOT TO REPAIR A KNOWN DEFECT ON THE MAZDA CX7. THERE ARE NUMEROUS COMPLAINT ONLINE OF MANY CX7 OWNERS GOING THROUGH THE SAME SITUATION THAT I HAVE. I CANNOT DRIVE THE CAR DUE TO FEAR OFF THE TIMING CHAIN FAILING. *TR

Engine
Filed Aug 28, 201260,598 milesTN

WHILE DRIVING HOME FROM WORK 8/23/12, MY HUSBAND NOTICED THAT THE A/C WAS NOT COOLING AND THAT THE ENGINE STARTED MAKING A SQUEALING NOISE. HE STATED THAT THE A/C COMPRESSOR WAS FAILING. FORTUNATELY FOR US, HE MADE IT HOME SAFELY. IF IT FAILED COMPLETELY WHILE DRIVING, THE CAR (OR HE) COULD HAVE DIED IN THE MIDDLE OF THE INTERSTATE.WE HAD RECEIVED THE EXTENDED WARRANTY NOTICE FOR THE A/C COMPRESSOR. SO, WE TOOK IT TO OUR LOCAL MAZDA DEALERSHIP/SERVICE DEPARTMENT FOR REPAIR. THE TECHNICIAN STATED THAT WE HAD JUST EXCEEDED OUR WARRANTY COVERAGE. OUR VEHICLE TURNED 5 YEARS OLD ON 6/30/12 AND HAS 60,598 MILES. HE STATED THAT WE WOULD HAVE TO CONTACT THE MAZDA CORPORATE OFFICE TO REQUEST ASSISTANCE. THE CORPORATE REPRESENTATIVE STATED THAT THEY WOULD CONTACT OUR DEALERSHIP AND TAKE THE MATTER UNDER REVIEW. SHE STATED THAT IF THEY DENIED THE CLAIM THERE WAS NO ONE ELSE AT MAZDA THAT WOULD DISCUSS THIS WITH US. I AGREE WITH OTHER COMPLAINTS FILED TO DATE...APPARENTLY, SOMEONE WILL HAVE TO BE KILLED BEFORE ANYONE ISSUES A RECALL. *TR

Engine
Filed Aug 25, 201279,000 milesIL

I DROVE 200 MILES STOPPED THE CAR TO GET SOMETHING TO EAT, WHEN I RESTARTED IT A LOUD WHISTLING NOISE CAME FROM ENGINE AND WOULDN'T STOP. CALLED ROADSIDE ASSISTANCE AND IT WAS TOWED 2 DAYS LATER BECAUSE IT HAPPENED ON A SATURDAY NIGHT. IT TOOK 3DAYS FOR IT TO BE FIXED AND I'M NOT SURE IT IS RUNNING PROPERLY. I ALSO HAD THE TIMING CHAIN REPLACED AT 60,000 MILES. I WILL NEVER BUY ANOTHER MAZDA. *TR

Engine
Filed Aug 20, 201278,590 milesCA

TL* THE CONTACT OWNS A 2007 MAZDA CX7. THE CONTACT STATED THAT WHEN DRIVING OVER 20 MPH, THERE WAS A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WAS A FAULTY TURBO ENGINE CHARGER WHICH NEEDED TO BE REPLACED. THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED WHO CONFIRMED THAT THERE WERE NO RECALLS AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 78,590.

Engine
Filed Aug 5, 201245,991 milesIL

WHILE DRIVING WITH MY AC (AIR CONDITIONING) ON, IT SUDDENLY STARTED BLOWING WARM AIR. THE CAR FILLED UP WITH A BURNT TIRE LIKE SMELL AND I QUICKLY TURNED THE AIR CONDITIONING OFF. AFTER GIVING IT A FEW MINUTES AND PARKING MY CAR ON A SHOULDER LANE, I TURNED THE AIR CONDITIONING BACK ON TO SEE IF IT'S GOING TO START WORKING AGAIN (WHILE THE CAR WAS STILL RUNNING). MY AC WAS STILL BLOWING WARM AIR BUT NOW THERE WAS A LOUD NOISE WHAT APPEARED TO BE COMING FROM THE ENGINE ALONG WITH THE BURNT TIRE LIKE SMELL. I DECIDED TO RETURN HOME AND HAVE MY HUSBAND TAKE A LOOK AT IT BEFORE I CONTACT THE DEALERSHIP SERVICE TO FIX IT. AS MY HUSBAND OPEN THE HOOD OF THE CX7 AND I TURNED ON THE AC THERE APPEARED TO BE ALOT OF SPARKS COMING FROM THE AC AIR COMPRESSOR, RIGHT BESIDE THE ENGINE. THIS LOOKS AS IF IT CAN POTENTIONALLY SET ON FIRE. MAZDA DID SEND OUT A WARRENTY EXTENSION LETTER (SSP 81) BACK IN 2010 FOR THIS VERY SAME ISSUE. THIS WARRANTY EXTENSION WAS COVERING VEHICLES UP TO 5 YEARS/60000 MILES. *TR

Engine
Filed Aug 1, 201273,000 milesFL

I CALLED A MAZDA CAR DEALERSHIP TO LET THE KNOW I RECEIVE A RECALL LETTER AND TO MAKE AN APPOINTMENT FOR MY MAZDA CX7, THE SERVICE MAN SAID IF THE CAR WAS NOT MAKING ANY NOISE OR SMOKING I DIDN'T NEED TO BRING THE CAR IN. AFTER WEEKS BY AFTER TAKING THE SERVICE MAN ADVISE I WAS DRIVING ON THE HIGHWAY IN MY CX7 MAZDA WITH MY 6 MONTH OLD GRANDBABY IN THE BACK SEAT ALL OF A SUDDEN PRESSING ON THE GAS, THE CAR JUST SHUTS OFF WITHOUT ANY KIND OF WARNING IN THE MIDDLE OF THE HIGHWAY; THIS HIGHWAY IS NORMALLY VERY BUSY ESPECIALLY WITH 18 WHEELERS, LUCKILY THERE WAS ENOUGH POWER LEFT FOR ME TO PULL OVER OUT THE HIGHWAY BEFORE THE STEERING WHEEL LOCKED UP. AFTER WAITING FOR TOW TRUCK DRIVER IN THE HEAT WITH NO AC AND A 6 MONTH OLD BABY CAR WAS TOWED TO A MAZDA DEALERSHIP, WHICH WAS CLOSED. THE NEXT DAY SERVICEMAN CALLS ME AND TELLS ME THE TIMING CHAIN BROKE, DESTROYED THE ENGINE AND IT WAS GOING TO COST $4000 TO BE REPAIRED,I HAD TO BRING RECEIPTS FOR OIL CHANGES, THERE WAS NO SLUDGE FOUND; MAZDA OFFERED $1000 AS A GOOD GESTURE, IF THEY HAD FOUND SLUDGE THEY WOULDN'T HAVE OFFERED THAT. MY CAR IS STILL THERE; I CAN'T GET THE CAR OUT BECAUSE I HAVE TO MAKE CAR PAYMENTS AND RENT CARS TO GET BACK AND FORTH TO WORK. WHAT IS IT GOING TO TAKE BEFORE SOMEONE STEPS UP AND HAVE MAZDA CORP HELD ACCOUNTABLE FOR THESE MALFUNCTION PARTS. WILL SOMEONE HAVE TO LOOSE THEIR LIFE BEFORE SOMEONE RECOGNIZES THAT THERE IS A MAJOR PROBLEM!!!! THERE ARE TO MANY COMPLAINTS ON LINE FOR THE SAME REASON FOR THIS

Engine and Engine Cooling
Filed Jul 17, 201250,000 milesFL

I WAS DRIVING ON MY WAY HOME ON THE HIGHWAY AND ALL OF A SUDDEN THE AC WAS NOT COLD. WHEN WE GOT HOME THE BELT WAS SMOKING FROM UNDER THE HOOD. WE RECENTLY BOUGHT THE CAR FROM A GMC DEALERSHIP AT JUST UNDER 39K MILES. ONLY OWNED THE CAR FOR MAYBE 4 MONTHS. TURNS OUT THE CAR NEEDED A WHOLE NEW COMPRESSOR FOR OVER $800. THE COMPRESSOR HAD LOCKED UP. I FIND THIS VERY CRAZY THAT A CAR WITH SUCH LITTLE MILEAGE WOULD HAVE SUCH A BIG PROBLEM. THE CAR HAS BEEN WELL TAKEN CARE OF. READING UP ONLINE I HAVE NOTICED THE 2007 MODELS HAVE HAD AC COMPRESSOR ISSUES. *TR

Engine
Filed Jun 29, 2012102,500 milesMS

VTT TIMING CHAIN BROKE ON THIS VEHICLE WHICH COULD HAVE RESULTED IN A HORRIFIC ACCIDENT IF THE CAR HAD BEEN MOBILE. MAZDA HAS ACKNOWLEDGED THAT THIS ENGINE COMPONENT IS FAULTY, BECAUSE THEY ISSUED A WARRANTY EXTENSION TO 72,000 MILES IN JANUARY 2012. THIS SORT OF ENGINE FAILURE COULD LEAD, AND MAY HAVE ALREADY LEAD TO NUMEROUS ACCIDENTS IF THEY VEHICLE STALLS WHILE ON THE INTERSTATE OR OTHER ROADWAYS. MAZDA SHOULD RECALL THE ENGINE PART AND REIMBURSE CUSTOMERS WHO HAVE HAD TO PAY FOR THIS MECHANICAL FAILURE. *TR

Engine
Filed Jun 28, 201257,040 milesNJ

ON MAY 18TH I TOOK MY CAR TO THE MAZDA DEALER IN NJ FOR A TIMING BELT RECALL AND WAS REPLACED. ON MAY 28TH DRIVING ON THE HIGHWAY THE A/C STOPPED WORKING, THE WARNING LIGHTS CAME ON AND IMMEDIATELY THE CAR STALLED. I THEN HAD IT TOWED TO THE SAME MAZDA DEALER. THE NEXT DAY THEY TOLD ME THAT MY ENGINE WAS BLOWN AND IT WAS GOING TO COST ME $7,476.79.I HAVE ALWAYS SERVICED MY CAR EVERY 3,000 MILES, MY CAR IS ONLY 6 YEARS OLD AND ONLY HAS 57,040 MILES. I TOOK IT TO AN ENGINE EXPERT AND TOLD ME THAT THE ENGINE WAS DEFECTIVE. MAZDA SHOULD RECALL ALL CX7S FROM 2007. IT IS OBVIOUS THAT ALL OF THEM CAME OUT WITH A DEFECT. *TR

Fuel/Propulsion System
Filed Jun 27, 2012101,000 milesTN

MY 2007 CX-7 STARTED MAKING A LOUD BANGING NOISE WHEN I STARTED IT (MAY 7,2012). I BROUGHT IT TO THE DEALERSHIP TO HAVE IT CHECKED OUT AND THEY SAID IT WAS MY TIMING CHAIN & ACTUATOR (VVT) AND IT WOULD TAKE $1350 TO REPAIR. I PAID THE MONEY AND IT WAS FIXED IN A COUPLE OF DAYS. ON JUNE 7TH,2012 I STARTED TO REALIZE THAT MY AC WAS NOT WORKING, BUT HAD DECIDED TO WAIT A LITTLE BIT TO HAVE IT FIXED BECAUSE I WAS STILL HURTING FINANCIALLY FROM THE LAST FIX A MONTH AGO. THAN ON JUNE 9TH, 2012, I WENT TO START MY VEHICLE AND IT SOUNDED LIKE IT WAS ABOUT TO EXPLODE. I LIVE IN THE COUNTRY AND THE CLOSEST DEALERSHIP IS AT LEAST 50 MILES AWAY. SO I BROUGHT IT TO MY LOCAL REPAIR SHOP AND THEY TOLD ME MY TURBO IS BLOWN. THE MAZDA DEALERSHIP WANTS $80 TO DIAGNOSE IT AND $5000 TO FIX IT (THAT DOESN'T INCLUDE MY TOWING FEES AND THE COST OF FIXING THE AC). I'VE READ ALL OF THE COMPLAINTS ONLINE AND EVERYONE IS SAYING SLUDGE BUILD UP AND MAZDA WANTS THE RECEIPTS FOR ALL OF THEIR OIL CHANGES. I HAVE ALL MY RECEIPTS FOR THE SYNTHETIC OIL CHANGES THAT I HAVE HAD DONE TO THE VEHICLE ON TIME (NOT TO MENTION ONLY FILLING THE CAR WITH PREMIUM GAS). UNFORTUNATELY, MY CAR IS UP TO 100,000 MILES AND THEY ONLY EXTENDED THE WARRANTY TO WHAT...70K? SO BASICALLY I HAVE A CAR THAT I PAID $16K FOR AND IS COMPLETELY USELESS TO ME ONLY AFTER 100K MILES. FROM WHAT I'VE RESEARCHED VVT'S ARE NOT SUPPOSED TO GO OUT UNTIL WHAT 250K-300K MILES? AND IT SEEMS A BIT RIDICULOUS FOR THE TURBO TO GO OUT AFTER 100K MILES..

Engine
Filed Jun 25, 201233,000 milesOR

TL* THE CONTACT OWNS A 2007 MAZDA CX7. THE CONTACT STATED THAT SHE HAD TO REPLACE THE TURBO IN THE ENGINE FOUR TIMES DUE TO SLUDGE BUILD UP. THE CONTACT ALSO STATED THAT THE MOST RECENT TURBO FAILURE CAUSED THE ENGINE AND TRANSMISSION TO FAIL. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS INFORMED THAT IT WAS UNUSUAL FOR THIS FAILURE TO OCCUR. THE CONTACT STATED THAT THE FIRST TURBO FAILED AT 33,000 MILES, THE SECOND AT 58,000 MILES AND THE THIRD AT 83,000. THE MANUFACTURER STATED THE TURBOS WERE NOT COVERED BY WARRANTY. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 90,000.

Power Train
Filed Jun 18, 2012125,000 milesOH

THE AIR CONDITIONER COMPRESSOR WENT OUT. THE VEHICLE BEGAN TO HAVE ACCELERATION ISSUES AND STARTED SMOKING LIKE BURNT RUBBER. MAZDA HAS EXTENDED THE WARRANTY TO 60,000 MILES BUT REFUSES TO REPLACE THE COMPRESSOR BEYOND THAT MILEAGE. *TR

Engine
Filed Jun 15, 201262,000 milesCA

WHILE DRIVING ON THE FREEWAY AT ABOUT 70 MPH, MY 2007 MAZDA CX7 RANDOMLY LOST POWER. I WAS ABLE TO PULL TO THE SIDE OF THE FREEWAY EVEN THOUGH THE STEERING WHEEL BECAME VERY HARD TO TURN. I WAS VERY LUCKY THERE WERE NOT MANY CARS AROUND ME. THE MOTOR WOULD ONLY REV WHEN I PUSHED THE GAS PEDAL. I HAD THE CAR TOWED TO A MECHANIC. THE NEXT DAY I WAS TOLD THAT MY MOTOR AND TURBO NEEDED TO BE REPLACED. THE REPAIRS WOULD TOTAL TO ABOUT $8,000. I ALREADY OWE $15,000 ON THE AUTO LOAN. I ONLY HAD THE CAR FOR ONE YEAR, THE MOTOR WENT BAD AT 60, 000 MILES?. I'M A FULL-TIME STUDENT AND A MOM, MY HUSBAND MAKES LESS THAN $30K A YEAR. WE CANNOT AFFORD THE REPAIRS AT THIS TIME. AS A RESULT, THE CAR IS SITTING ON OUR DRIVEWAY. *JB

Engine
Filed Jun 4, 201294,000 milesVA

WHILE DRIVING OUR CX-7 STOPPED RUNNING RIGHT IN THE MIDDLE OF THE ROAD, WE HAVE FOUND OUT THAT IS A KNOWN ISSUE WITH MAZDA CX-7 VVT PIN/TIMING CHAIN BREAKING. WE WERE ABLE TO GET THE CAR STOPPED, BUT IT WAS IN THE MIDDLE OF THE RODE AND WAS A HAZARD NOT ONLY TO OUR CAR, BUT OTHER CARS COMING UP BEHIND US. WE WERE UNABLE TO MOVE THE CAR AND HAD TO WAIT FOR A TOW TRUCK. OF COURSE, MAZDA WON'T DO ANYTHING TO REMEDY THE SITUATION BECAUSE THE WARRANTY HAS PASSED...EVEN THOUGH THEY KNEW THE PROBLEM EXISTED IN 2009. SOMEONE WILL GET KILLED ONE DAY. *TR

Engine
Filed May 29, 201277,312 milesTX

AFTER SIX MONTHS, WE BEGAN TO HAVE MECHANICAL ISSUES WITH THE VEHICLE. A DIESEL-SOUNDING CHUG COMING FROM THE ENGINE SEEMED OFF FOR AN UNLEADED FOUR-CYLINDER SUV. THE COMMON ISSUE SEEMED TO BE A PART CALLED A VVT ACTUATOR. NO RECALLS OR SERVICE ADVISORIES HAD BEEN ISSUED FOR ENGINE PARTS AT THIS TIME. HOWEVER, IN JANUARY 2012, AN ENTIRE HALF-DECADE AFTER THE VEHICLE ROLLED OFF THE ASSEMBLY LINE, WE RECEIVED A 'VARIABLE VALVE TIMING NOISE AND TIMING CHAIN NOISE WARRANTY EXTENSION' NOTICE BY MAIL FROM MAZDA. A MONTH OR SO AFTER WE RECEIVED THE NOTICE, THE VEHICLE BEGAN LEAKING OIL. WE TOOK OUR VEHICLE INTO A ROGER BEASLEY MAZDA CENTER AND HAD IT EXAMINED. THE OIL COOLER ON THE VEHICLE WAS BEGINNING TO FAIL. WE EXPLAINED THE NOTICE THAT WE RECEIVED IN THE MAIL AND THEY WERE ALREADY WELL AWARE OF THESE ISSUES. WE WERE TOLD THE ENGINE HAD ENGINE SLUDGE AND WITH IT BEING A SECOND-OWNER VEHICLE, WE DID NOT HAVE THE DOCUMENTATION TO PROVE THAT REGULAR OIL CHANGES HAD BEEN PERFORMED. INSTEAD, ALL REPAIRS AND REPLACEMENTS WOULD COME FROM OUR OWN POCKETS. THE RESULT ENDED UP BEING A NEED TO REPLACE THE VVT ACTUATOR, THE TIMING CHAIN, THE OIL COOLER, AND REPLACING ALL OF THE GASKETS. THE TECHNICIAN SHOWED US A SIDE-BY-SIDE OF THE CURRENT TIMING CHAIN AND THE NEW REPLACEMENT ' THE USED CHAIN HAD LITERALLY STRETCHED TO BE ABOUT HALF-AN-INCH LONGER THAN THE REPLACEMENT. WE DROVE OFF THE LOT AND HOPED THAT THE PROBLEMS HAD BEEN SOLVED. WITHIN TWO MONTHS OF THE REPAIRS, THE ENGINE BEGAN MAKIN

Engine
Filed May 23, 2012TX

VVT AND TIMING CHAIN REPLACEMENT NEEDED MAZDA KNEW THESE TO BE DEFECTIVE PARTS BUT ONLY ISSUED WARNING TO ME JUST THIS MONTH AND NOW THAT IM OVER THE MILEAGE I HAVE TO PAY FOR COST OF REPLACING BOTH ... WHY HASN'T THE SAFETY BOARD LOOKED INTO THIS VERY DANGEROUS ISSUE THAT WILL EVENTUALLY CAUSE SOMEONE TO LOSE THEIR LIVES ..... THIS MOST BE ADDRESSED NOW!!!!!!!!!!!!!!!!!!!!!!!!!! *TT

Engine
Filed May 19, 201268,500 milesOH

PURCHASED 2007 MAZDA CX-7 WITH 65,000 MILES. AT THE TIME WAS TOLD IT HAD A NEW TURBO. HAD THE VEHICLE 2 MONTHS AND THE ERG VALVE DIED (TECHNICIAN STATED THEY SHOULD LAST 100K MILES) WAS REPLACED AT MY COST OF $850. WHEN REPLACING THE ERG VALVE THEY ALSO NOTICED A WORN TUBE THAT WILL COST AN ADDITIONAL $180 AT MY COST. THEY ALSO NOTICED THE NEW TURBO WAS SMOKING AND THIS WAS AN EXTENDED WARRANTY COVERAGE FROM MAZDA TO 70K MILES (I WAS AT 68,5000). THEY ARE ADDING A WHOLE NEW PCV VENT KIT AT DEALER EXPENSE). NOW I AM HEARING A LOUD TICKING NOISE WHENEVER I TURN ON THE A/C WHICH COULD BE EITHER THE VVT TIMING CHAIN OR THE AIR CONDITIONING SYSTEM. BOTH ARE KNOWN DEFECTS OF 2007 CX-7'S AND WILL COST ABOUT $1,000 TO FIX FOR EACH ISSUE. THE TIMING CHAIN IS COVERED UNTIL 70K MILES SO I'M TRYING TO GET THIS FIXED BY THE DEALERSHIP NOW BEFORE I RUN OUT OF WARRANTY. HOWEVER, THE AC ISSUES WERE ONLY COVERED TO 60 K MILES AND I AM BEYOND THAT COVERAGE SO I WILL HAVE TO FIX THAT AT MY COST. IF YOU DO A QUICK GOOGLE SEARCH YOU WILL SEE EXTENSIVE DOCUMENTATION OF THESE SAME ISSUES AMONGST MANY MAZDA OWNERS. MAZDA REFUSES TO RECALL SUCH PARTS AND ONLY THIS YEAR (4-5 YEARS LATER) DID THEY EXTEND WARRANTY COVERAGE ON SOME KNOWN DEFECTS KNOWING THAT MOST PEOPLE WOULD BE BEYOND THE WARRANTY LIMIT OF 60/70K MILES. THERE ARE MANY REPORTS OF ENGINES SEIZING DUE TO THE AC AND TIMING CHAIN ISSUE. I AM QUITE FRANKLY TERRIFIED TO DRIVE THIS CAR AND SEEKING A VERY COMPREHENSIVE EXTENDED WARRANTY TO HOLD

Engine and Engine Cooling
Filed May 7, 201283,000 milesCA

AFTER OWNING OUR 2007 MAZDA CX-7 FOR OVER 5 YEARS, WE RECEIVED AN EXTENDED WARRANTY NOTICE THAT THE TIMING CHAIN WAS DEFECTIVE AND AT RISK OF BREAKING. HAVING NOTICED A SLIGHT TICKING NOISE ALREADY, WE IMMEDIATELY TOOK IT TO THE DEALERSHIP WHERE IT WAS PURCHASED. THEY EXAMINED IT AND NOTIFIED US THAT EVEN THOUGH OUR CAR WAS 5 YEARS OLD AND AT RISK OF FAILURE DUE TO A FACTORY DEFECTIVE PART, THE WARRANTY WAS ONLY EXTENDED TO 70,000 MILES AND MAZDA WOULD NOT COVER ANY COSTS SINCE OUR ODOMETER WAS AT 80,000. I WENT HOME, DID SOME ONLINE RESEARCH, AND DISCOVERED THAT OUR YEAR AND MAKE OF VEHICLE ALSO HAD A TSB FROM MAZDA FOR A DEFECTIVE TIMING VVT ACTUATOR THAT COULD CAUSE THE SAME CLICKING SOUND. WE HAD NEVER BEEN NOTIFIED OF THIS BY MAZDA OR THE DEALERSHIP. I CALLED MAZDA CUSTOMER CARE IMMEDIATELY AND THEY ASSURED ME THAT THE TIMING CHAIN WAS THE SOURCE OF THE CLICKING NOISE. TWO WEEKS LATER THE VVT ACTUATOR IN QUESTION DID FAIL. MAZDA ASSUMED LIABILITY AND REPLACED THE DEFECTIVE VVT ASSEMBLY AND TIMING CHAIN, BUT REFUSE TO COVER ANY OF THE COSTS TO REPAIR THE SEVERE DAMAGE CAUSED TO OUR ENGINE AS THE DIRECT RESULT OF THIS PART FAILURE. *TR

Engine and Engine Cooling
Filed May 6, 2012108,000 milesVA

WE HAVE A MAZDA CX7, 2007, THAT WE PURCHASED BRAND NEW IN APRIL 2007. WE HAVE HAD ALL OIL, FILTER AND OTHER SERVICES BY OUR LOCAL MAZDA DEALERSHIP IN ACCORDANCE TO MAZDA GUIDELINES. RECENTLY WHILE DRIVING 70 MPH DOWN INTERSTATE 81 WITH OUR 10 YEAR OLD SON IN THE CAR, OUR MAZDA STOPPED WORKING. LUCKY FOR US WE WERE ABLE TO GET OFF OF THE ROAD AND CALL A TOW TRUCK, WHO TOOK US TO A LOCAL MAZDA DEALERSHIP WHERE WE HAD TO LEAVE THE CAR UNTIL MONDAY (IT WAS A SATURDAY AFTERNOON) AND FIND OTHER MEANS OF TRANSPORTATION HOME (70 MILES AWAY) ON MONDAY MORNING MY HUSBAND RECEIVED A CALL FROM MAZDA STATING THAT OUR VVT PLUG CAME APART CAUSING THE ENGINE TO JUMP TIME AND THAT WE COULD PAY TO HAVE A VVA KIT ORDERED AND INSTALLED TO SEE IF IT WOULD FIX THE PROBLEM, AT A COST OF $1300, BUT THIS MAY NOT FIX THE PROBLEM BECAUSE DUE TO THE PLUG COMING APART OUR ENGINE LOST COMPRESSION. AND IF THIS WAS THE CASE, WE WOULD BE OUT THE $1300 AND IT WOULD COST AN ADDITIONAL $7950 FOR THEM TO REPLACE THE ENGINE. WHEN WE QUESTIONED THEM ABOUT THE "SERVICE BULLETIN" RELEASED RE: THE PROBLEMS THEY WERE HAVING WITH THIS VVT THEY SAID THAT THEY REALLY COULDN'T HELP US WITH THIS.... OUR CAR WAS OVER IN THE MILEAGE... WELL TO ME A PROBLEM THEY RECOGNIZE AND ADMIT TO THEY SHOULD TAKE CARE OF NO MATTER WHAT.. HAD WE HAVE KNOW OF THIS PENDING PROBLEM, WE WOULD HAVE OPTED TO HAVE THIS KIT REPLACED LONG AGO AND GLADLY PAID THE $1300 INSTEAD OF BEING OUT A CAR, THAT WE REALLY HAVE ENJOYED, AND NOW LOOKING FOR SOM

Engine and Engine Cooling
Filed Apr 30, 201280,000 milesNY

TL* THE CONTACT OWNS A 2007 MAZDA CX7. THE CONTACT STARTED THE IGNITION AND A LOUD CLUNKING NOISE EMITTED FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FAULTY VARIABLE VALVE TIMING WOULD NEED TO BE REPLACED. THE MANUFACTURER MAILED A NOTIFICATION, WHICH INDICATED THAT THE REPLACEMENT OF THE VARIABLE VALVE TIMING WOULD BE FREE OF CHARGE; HOWEVER THE VEHICLE WAS INELIGIBLE BECAUSE IT EXCEEDED THE 70,000 MILEAGE REQUIREMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Power Train
Filed Apr 30, 2012WA

WHILE DRIVING, HEARD A NOISE COMING FROM THE PASSENGER SIDE, SOME SMELL COMING FROM THAT DIRECTION AS WELL. LOST POWER TO THE VEHICLE, TURNED OFF THE ROAD AND NOTICE THAT THERE WAS SMOKE COMING FROM THE A/C COMPRESSOR. *JS

Engine and Engine Cooling › Engine › Gasoline › Turbo/Supercharger
Filed Apr 18, 201280,477 milesAL

MY 2007 MAZDA CX-7 STARTING MAKING A POPPING NOISE AND BEGAN LOSING POWER ON APRIL 13, 2012. I DROVE MY CAR TO THE DEALERSHIP AND WAS TOLD THAT THE TIMING CHAIN AND TURBO CHARGER ARE BAD AND NEED TO BE REPLACED. MY CAR HAS 80,477 MILES ON IT AND THEREFORE, NOTHING IS COVERED UNDER WARRANTY AND I CANNOT PRODUCE ALL OIL CHANGE RECEIPTS. THUS, IT IS GOING TO COSTS ME $3,000 TO GET FIXED. I AM VERY DISAPPOINTED IN MAZDA FOR NOT FIXING A DEFECT THAT THEY ARE CLEARLY AWARE OF, REGARDLESS OF THE MILEAGE! I NEVER RECEIVED A RECALL LETTER AND I HAVE BEEN A LOYAL MAZDA CUSTOMER, PURCHASING 5 MAZDA'S OVER THE LAST 12 YEARS! I TRAVEL WITH MY JOB SO I DO PUT A LOT OF MILES ON A VEHICLE (AVERAGING 2,000 MILES PER MONTH) BUT I FIND IT UTTERLY RIDICULOUS THAT A CAR HAS MAJOR DEFECTS AT 80,000 MILES! PLEASE HELP AND STOP MAZDA FROM TAKING ADVANTAGE OF CONSUMERS! *JS

Engine and Engine Cooling
Filed Apr 12, 201276,000 milesCO

I WAS HEADING WEST OUT OF DENVER ON INTERSTATE 70 WHEN MY CAR COMPLETELY FAILED AND THE ENGINE SHUT OFF. I WAS IN THE LEFT (PASSING) LANE AND WAS FORTUNATELY ABLE TO PULL INTO THE MEDIAN TO AVOID A CRASH AT HIGH SPEEDS. MY FOUR-MONTH OLD SON WAS IN THE BACK SEAT SO I WAS SHAKEN AND FRIGHTENED FOR HIS SAFETY, AND UNABLE TO RE-START THE VEHICLE. WE WERE STRANDED THERE FOR AN HOUR WAITING FOR A TOW-TRUCK WITH OTHER CARS PUSHING PAST US AT VERY HIGH SPEEDS. TO ADD INSULT TO INJURY, THIS IS A KNOWN ISSUE FOR THIS MAKE AND MODEL OF MAZDA. THE COMPANY DOES NOT STAND BEHIND THEIR VEHICLES--INSTEAD THEY ARE DISCONTINUING THE CX-7 B/C OF IT'S POOR ENGINEERING. THEY ALSO OFFERED AN EXTENDED WARRANTY FOR THIS ISSUE (UP TO 70,000 MILES SO MY CAR IS NOT COVERED.) IF THEY WERE A RESPONSIBLE COMPANY THEY SHOULD ISSUE A TOTAL RECALL OF THIS VEHICLE IN ORDER TO REPLACE THE TIMING CHAINS. OTHER PROBLEMS WITH THIS CAR IN THE SHORT TIME I HAD IT (BOUGHT IT AT 53,000 AND IT HAS A DEAD ENGINE AT ONLY 76,000) -MYSTERIOUS ELECTRICAL PROBLEMS CAUSING ALL GAUGES TO GO HAYWIRE WHEN I ACCELERATED OR TURNED -LEAKING VALVES IN THE TRANSMISSION (JUST PAID $800 TO HAVE THAT REPAIRED IN OCTOBER) -FAULTY AIR CONDITIONING COMPRESSOR (ALSO EXTENDED WARRANTY) BASICALLY, THIS CAR IS A TOTAL LEMON. IF YOU HAVE ONE THAT STILL RUNS--BEWARE! IF I HAD BEEN 2 MILES FARTHER DOWN THE FREEWAY I WOULD HAVE HAD NO WHERE TO PULL OVER AND WOULD HAVE BEEN STALLED DEAD ON THE FREEWAY IN HEAVY TRAFFIC... WITH YOUNG SON IN THE BAC

Engine and Engine Cooling › Engine
Filed Mar 20, 201272,126 milesTX

I WAS DRIVING MY MAZDA CX-7 ON THE HIGHWAY AROUND 65 MPH WHEN MY CAR STARTING MAKING A LOUD NOISE FROM THE ENGINE AND HAD A SUDDEN LOSS IN POWER. SO I PULLED OVER IN THE NEXT TOWN AND STAYED IN A MOTEL FOR THE NIGHT. THE NEXT DAY I RENTED A TRAILER FROM UHAUL TO TOW THE CAR TO A MAZDA DEALER WHO STATED THAT MY ENGINE NEEDED TO BE OPENED TO PROPERLY DIAGNOSE THE ACTUAL PROBLEM. PER THE MAZDA TECHNICIAN THAT INSPECTED MY CAR, THE TIMING CHAIN (VVT) WAS MISSING A PIN AND CAUSED THE ENGINE TO BREAK. THEREFORE MY ENGINE NEEDED TO BE REPLACED. AT THE PRICE IT WAS TO REPLACE THE ENGINE, I OBTAINED A SECOND OPINION FROM A NON-MAZDA MECHANIC WHO STATED THAT MY ENGINE ALSO NEEDED TO BE REPLACED. I REPLACED MY ENGINE AT 72,127 MILES, FOR APPROXIMATELY $6K, WHICH IS SLIGHTLY OVER THE 70,000 MILE SERVICE NOTICE THAT MAZDA RECENTLY PUT OUT FOR REIMBURSEMENT FROM REPAIRS RELATED TO THE VVT TIMING CHAIN. AFTER I SUBMITTED MY CLAIM TO MAZDA NORTH AMERICAN OPERATIONS, MY CLAIM WAS DENIED BECAUSE I WAS SLIGHTLY OVER THE MILEAGE THAT THEY DETERMINED WAS APPROPRIATE. I WOULD HAVE EXPECTED MAZDA TO BE A LITTLE MORE UNDERSTANDING AS IT WAS THEIR DEALERSHIP WHO INITIALLY DIAGNOSED THE PROBLEM. AS SUCH, I HAVE CURRENTLY HIRED A LAWYER TO PURSUE REIMBURSEMENT OF MY ENGINE REPLACEMENT COST AS THIS PART HAS CAUSED SEVERAL OTHER INDIVIDUALS TO HAVE TO REPLACE THEIR ENTIRE ENGINES. MY LAWYER WOULD LIKE TO KNOW IF THERE ARE MORE CASES OF THE MAZDA CX-7 ENGINE BREAKING DUE TO TIMING CHAIN FAILURE THAT WAS A

Engine and Engine Cooling
Filed Mar 20, 201255,600 milesNJ

I OWN A 2007 MAZDA CX-7, WHICH I PURCHASED IN NOV. 2006, BRAND NEW. OVER THE PAST 2 YEARS, I HAVE HEARD A TAPPING NOISE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. TWICE IN THE PAST 9 MONTHS, THE VEHICLE LOST COMPLETE POWER. I ASKED MAZDA TO CHECK THE VEHICLE AND THEY STATED THAT IT WAS COMMON, NOTHING TO WORRY ABOUT. IN JANUARY OF 2012, I RECEIVED A SAFETY NOTICE FROM MAZDA IN REGARDS TO A POSSIBLE DEFECT PART, V.V.T. COMPONENT AND A LOOSE TIMING CHAIN. I TOOK MY VEHICLE TO THE MAZDA DEALERSHIP, WHO ADVISED ME THAT MY VEHICLE CONTAINED THIS DEFECTIVE PART, BUT STATED THAT THEY WERE NOT GOING TO REPAIR THE DEFECTIVE COMPONENT DUE TO THE LACK OF RECEIPTS FOR OIL CHANGES AND OTHER MAINTENANCE RECORDS. THE REASON FOR THE LACK OF RECEIPTS IS BECAUSE MY BROTHER-IN-LAW, WHO IS A MECHANIC, PERFORMED THE OIL CHANGES AND OTHER MAINTENANCE WORK TO THE VEHICLE. I ASKED MAZDA IF THE DEFECTIVE PART COULD BE HAZARDOUS AND THEY ADVISED ME IT WAS NOT HARZARDOUS OR DANGEROUS. APPROX. 3 WEEKS AGO, MY WIFE ORDERED THE NECESSARY PARTS AND PAID FOR THEM IN FULL. AFTER 3 WEEKS, I WAS ADVISED THAT THE PARTS OR NOT AVAILABLE. AFTER READING NUMEROUS WEBSITES AND COMPLAINTS FROM CX-7 OWNERS, THIS IS HAPPENING ACROSS THE COUNTRY. I FURTHER READ THAT IF THE V.V.T. COMPONENT FAILS WHILE THE VEHICLE IS BEING OPERATED, THE ENGINE WILL IMMEDIATELY CEASE, POSSIBLY CAUSING THE OPERATOR THE INABILITY TO SAFELY MANVEUR THE VEHICLE OFF THE ROADWAY. IN MY OPINION, THIS IS A DANGER TO THE OCCUPANTS OF THE M

Air Bags
Filed Mar 19, 201245,000 milesTX

WHEN OUR MAZDA CX-7 2007 REACHED 45000 MILES, THE AIR BAG WITNESS LIGHT STARTED TURNING ON AND OFF RANDOMLY, IF I TURNED OFF THE VEHICLE AND STARTED IT AGAIN, IT SOMETIMES WENT OFF. I TOOK IT TO THE DEALER, THEY SAID THEY "CLEAN THE CONNECTIONS" AND IT WENT OFF FOR TWO WEEKS, NOW IT IS BACK ON. AT FIRST INTERMITTENTLY AND NOW, ALWAYS ON. I AM NOT SURE WHAT WILL HAPPEN IN THE EVENT OF AN ACCIDENT. *JS

Engine and Engine Cooling
Filed Mar 15, 201260,000 milesNJ

VEHICLE HAS A DEFECTIVE VARIABLE VALVE TIMING ACTUATOR (AS PER THE MANUFACTURERS CAMPAIGN LETTER) THAT CAUSES A NOISE AT START UP AND A LOOSE TIMING CHAIN. THAT FIRST PHASE OF THE FAILURE HAS ALREADY OCCURRED. THE NEXT STAGE OF THE FAILURE WHICH HASN'T HAPPENED TO ME YET (BUT HAS BEEN DOCUMENTED BY OTHERS) IS THAT THE VVT ACTUATOR EVENTUALLY BECOMES DISLODGED FROM ITS PIN AND AS A RESULT, THE TIMING CHAIN BREAKS, CAUSING THE ENGINE TO SEIZE INSTANTLY, CAUSING AN EMERGENCY RESPONSE FROM THE DRIVER TO ATTEMPT TO GET OUT OF THE FLOW OF TRAFFIC, WITHOUT WARNING, WITHIN SECONDS OF THE FAILURE. THE VEHICLE IS DRIVEN ON THE NJ TURNPIKE, RT. 295, RT 195, ETC IN CENTRAL NJ AND WHEN THE FAILURE AS DESCRIBED ABOVE OCCURS WHEN TRAVELING AT HIGHWAY SPEEDS ON BUSY ROADWAYS, THERE IS A HIGH PROBABILITY OF AN ACCIDENT OCCURRING AT THE TIME OF THE FAILURE, OR AS THE CAR SITS DISABLED ON THE EDGE OF A ROADWAY AWAITING ROADSIDE ASSISTANCE. THE DANGER IS NOT ONLY FOR THE OCCUPANTS OF THE CX-7, BUT ALSO FOR THOSE DIRECTLY BEHIND THE VEHICLE AT THE POINT OF THE VVT FAILING AND/OR THE TIMING CHAIN BREAKING. I HAVE REQUESTED THAT THE VEHICLE BE REPAIRED FOR OVER 90 DAYS, HOWEVER MAZDA USA CONTINUES TO INFORM ME THAT THE PARTS ARE NOT AVAILABLE AND THAT THERE NO IDENTIFIED DATE OF WHEN THEY WILL BE IN STOCK. THAT MEANS THAT THEY ARE ALLOWING ME AND MY FAMILY TO DRIVE A VEHICLE EQUIPPED WITH A DEFECTIVE ORIGINAL EQUIPMENT PART, THAT WHEN IT FAILS, MAY CAUSE HARM TO ME, MY FAMILY AND OTHERS. THEY ARE N

Engine and Engine Cooling
Filed Mar 5, 201285,000 milesMD

MAZDA SENT INFORMATION REGARDING AN EXTENDED WARRANTY FOR THE VVT ACTUATOR/TIMING CHAIN FOR 70,000 MILES OR 7 YEARS OF AGE. I TOOK MY VEHICLE IN FOR SERVICE, LITERALLY DAYS AFTER RECEIVING THIS MAILING, AND WAS INFORMED THAT I NEEDED THIS REPAIRED ON MY VEHICLE. MY CAR WAS AROUND 15,000 MILES OVER THE LIMIT BUT WITHIN THE 7 YEAR TIME FRAME. AFTER CALLING THE CUSTOMER SERVICE LINE, MAZDA INSISTED THERE WAS NOTHING THEY COULD DO SINCE I WAS OVER THE MILEAGE CAP. THIS IS OBVIOUSLY A DEFECT NO MATTER HOW MANY MILES ARE ON THE VEHICLE. TO REPAIR THE PROBLEM, I WILL HAVE TO PAY OVER $1,500. WHY DID IT TAKE SO LONG TO DO SOMETHING ABOUT THIS? A REPUTABLE COMPANY WOULD FIX THIS DEFECT ON ALL VEHICLES AFFECTED. *TR

Engine and Engine Cooling
Filed Mar 1, 201255,000 milesPA

I HAVE ONLY OWNED MY MAZDA CX-7 FOR 6 MONTHS BEFORE THE TURBO WENT ON MY CAR. THE ENGINE LOST POWER. THE MAZDA DEALER REPORTED SLUDGE BUILD UP AND AS A RESULT THE TURBO FAILED. NO ONE WILL COVER THE WORK AS I LACK APPROPRIATE MAINTENANCE RECORDS ON THE CAR (SINCE I'VE ONLY OWNED IT LONG ENOUGH TO MAKE 5 MAPYMENTS). *TR

Engine and Engine Cooling
Filed Feb 28, 201260,000 milesTX

ENGINE RATTLING DUE TO STRETCHED TIMING CHAIN NHTSA# 10039251. *TR

Engine and Engine Cooling
Filed Feb 24, 201283,000 milesVA

THE TIMING CHAIN IN THIS VEHICLE BROKE WHILE UNDER POWER. WE RECENTLY RECEIVED A VOLUNTARY WARRANTY EXTENSION NOTICE (MAZDA CALLS IT A SPECIAL SERVICE PROGRAM) THAT INDICATED THERE MAY BE A PROBLEM WITH THE ENGINE IN THE VEHICLE, SPECIFICALLY ELEMENTS RELATED TO THE TIMING CHAIN AND VARIABLE VALVE TIMING. OUR CAR ALWAYS RATTLED AT STARTUP FROM THE DAY WE BOUGHT IT, THAT WAS OUR NORMAL EXPERIENCE AND EXPECTATION FOR WHAT THE CAR WAS SUPPOSED TO SOUND LIKE. WE NEVER KNEW THIS WAS A PROBLEM UNTIL A COUPLE OF WEEKS AGO, AND COME TO FIND OUT, OUR CAR HAD PASSED THE EXTENDED COVERAGE PERIOD PROVIDED BY MAZDA ANYWAY. IT IS AND WILL BE OUR CONTENTION THAT THERE IS A SERIOUS DESIGN FLAW IN THE MOTOR OF THIS VEHICLE. WHILE OUR EXPERIENCE IS THAT THE CAR FAILED AT 83K MILES, MANY HAVE FAILED SOONER, AND OTHER MAZDA PRODUCTS USING THE SAME MOTOR ARE AFFECTED (L3T ENGINE, ALSO IN THE SPEED 6 AND THE SPEED 3) IT SHOULD BE NOTED THAT THE SERVICE INTERVAL FOR THE TIMING CHAIN HAD NOT BEEN REACHED. MAZDA PUBLISHED A TSB ON THIS PROBLEM IN 2009 OR THEREABOUTS, BUT NEVER CONTACTED IT'S CUSTOMERS DIRECTLY TO INDICATE THAT SERVICE MAY BE REQUIRED. IT IS TIME FOR THE NTSB TO GET A RECALL NOTICE ISSUED AND PUT THIS ISSUE TO BED ONCE AND FOR ALL, BEFORE SOMEONE GETS KILLED. *TR

Power Train
Filed Feb 22, 201279,800 milesCO

OUR 2007 MAZDA CX7 SUDDENLY LOST POWER AND I WAS FORCED TO STOP THE VEHICLE IN THE CENTER MEDIAN OF THE HIGHWAY, AS I WAS UNABLE TO MOVE TO THE RIGHT DUE TO OTHER TRAFFIC. VEHICLE WAS TOWED BACK TO THE DEALERSHIP WHERE PROBLEM WAS DIAGNOSED AS A BROKEN PIN ON THE VARIABLE VALVE TIME ACTUATOR (VVT). THERE WAS NO PRIOR INDICATION OF A PROBLEM WITH THE VEHICLE (NO WARNING LIGHTS) PRIOR TO THE ENGINE STOPPING. DEALERSHIP HAS INDICATED THAT COMPLETE ENGINE REPLACEMENT IS RECOMMENDED BY MAZDA. CURRENTLY THE VEHICLE IS AWAITING ARRIVAL OF AN ADJUSTER FROM EXTENDED WARRANTY COMPANY TO SEE IF REPAIRS/REPLACEMENT WILL BE COVERED. ADDITIONAL ONLINE RESEARCH HAS INDICATED THAT THIS IS A WELL-DOCUMENT AND FREQUENTLY OCCURRING PROBLEM WITH THIS MAKE/MODEL OF VEHICLE, YET MANUFACTURER HAS NEGLECTED TO INITIATE A FULL RECALL. RATHER THEY ISSUED A "SERVICE BULLETIN" (#01-002/08) THAT ADDRESSES A VVT NOISE WHEN STARTING ENGINE. BULLETIN STATES "SOME VEHICLES MAY EXHIBIT A LOUD TICKING NOISE FROM THE VARIABLE VALVE TIMING. (VVT) THIS IS CAUSED BY THE LOCK PIN OF THE VARIABLE VALVE TIMING ACTUATOR NOT FULLY ENGAGING. HEAT TREATMENT HAS NOW BEEN ADDED AROUND THE HOLE OF THE VARIABLE VALVE TIMING ROTOR LOCK TO PREVENT THIS FROM HAPPENING." IT IS BELIEVED THAT HAD MY VEHICLE EXHIBITED ANY SYMPTOMS, I COULD HAVE HAD THE SERVICE BULLETIN REPAIRS MADE, AND THE ENGINE FAILURE DUE TO THE BROKEN PIN WOULD HAVE MOST LIKELY BEEN AVOIDED. THIS SHOULD HAVE BEEN A RECALL, AND NOT ADDRESSED BY A SERVICE BULLET

Engine and Engine Cooling
Filed Feb 15, 201256,000 milesPA

ON 2/11/2012 WHILE DRIVING DOWN THE HIGHWAY AT A SPEED OF 70 MILES PER HOUR MY MAZDA CX-7'S ENGINE LOST ALL POWER. LUCKILY WE WERE ABLE TO AVOID HAVING AN ACCIDENT AND MAKE IT TO THE SIDE OF THE ROAD. THE VEHICLE HAS BEEN DIAGNOSED WITH FAILURE OF THE TURBO SYSTEM AND TIMING CHAIN (A VERY SERIOUS AND RECURRING PROBLEM WITH THIS MODEL). MAZDA HAS EXTENDED THEIR WARRANTIES BUT IS DENYING CLAIM CITING OIL SLUDGE BUILDUP EVEN THOUGH THE VEHICLE HAS BEEN PROPERLY MAINTAINED PER THE OWNER'S MANUAL. MAZDA IS DENYING FAULT WITH THE ENGINE AND SADDLING ME WITH A BILL OF OVER THREE THOUSAND DOLLARS TO FIX IT. THE VEHICLE IS LESS THAN SIX YEARS OLD AND ONLY HAS APPROXIMATELY 56,000 MILES ON IT. MAZDA NEEDS TO ADDRESS THE PROBLEMS WITH THIS MODELS ENGINE AND THE FACT THAT IT COOKS THE ENGINE OIL LONG AFTER PARKING. *TR

Engine and Engine Cooling
Filed Feb 13, 201274,000 milesNJ

RECEIVED WARRANTY EXTENSION PROGRAM SSP87 LETTER TO HANDLE VARIABLE VALUE TIMING ACTUATOR FIX. EXTENDS WARRANTY TO 84 MONTHS OR 70000 MILES. MY CAR HAS 74,000 MILES AND HAS SYMPTOMS DESCRIBED IN SSP. WAS TOLD BY BOTH THE DEALER ( TURNERSVILLE MAZDA IN TURNERSVILLE NJ ) AND MAZDA NORTH AMERICA THAT NOTHING COULD BE DONE TO HELP ME. I OFFERED TO PAY PART OF THE REPAIR IF THEY WOULD WORK WITH ME, BOTH DEALER AND MAZDA NA HAD NO INTEREST. CARE DOES FUNCTION OK NOW BUT I WILL NOT DRIVE IT ANYMORE UNTIL I CAN GET IT FIXED. I WILL ALSO BE LOGGING A COMPLAINT WITH THE BETTER BUSINESS BUREAU AND CONTACTING THE STATE ATTORNEY GENERAL AND POSSIBLY A SMALL CLAIMS COURT CASE. THIS IS OBVIOUSLY A COMMON PROBLEM AND MAZDA NA SEEMS TO SHOW NO INTEREST IN STANDING BEHIND THEIR PRODUCT. *TR

Engine and Engine Cooling
Filed Feb 11, 201261,263 milesPA

I HAVE A 2007 MAZDA CX7 THAT HAS A BROKEN VVT TIMING SYSTEM. THE CAR IS NOT DRIVABLE AND THE PART IS NOT AVAILABLE. THE CAR CURRENTLY HAS 74,000 MILES ON IT. THIS IS A KNOW ISSUE WITH MAZDA AND THEY ARE NOT TAKING RESPONSIBILITY. THIS IS DEVASTATING AS A CONSUMER TO NOT HAVE THE SUPPORT OF MAZDA ON A KNOWN DEFECT WITH THEIR VEHICLE. I AM REQUESTING THAT SOMETHING BE DONE SO THAT MAZDA TAKES RESPONSIBILITY FOR THIS DEFECT AND COMPENSATES MAZDA CX7 OWNERS FOR THESE EXPENSIVE REPAIRS! *TR

Engine and Engine Cooling
Filed Feb 10, 201285,000 milesAR

VVT ACTUATOR BROKE WHILE WE WERE DRIVING THE VEHICLE. AFTER INSPECTING WE REALIZED THE BROKEN PART CAUSED EXTENSIVE DAMAGE TO THE MOTOR CAUSING A COMPLETE MOTOR REPLACEMENT NECESSARY. WE CONTACTED THE MAZDA DEALER IN OUR AREA WHO TOLD US MAZDA WAS AWARE OF THE PROBLEM WITH 2007 CX-7 AND ARE IGNORING THE PROBLEM, THEY TOLD US IT WASN'T WORTH FIXING. WE PURCHASED THIS VEHICLE A YEAR AGO AND STILL OWE A CONSIDERABLE AMOUNT OF MONEY, NOW WE CAN'T TRADE IT OFF AND ARE HAVING TO PAY PAYMENTS ON A DEFECTIVE VEHICLE. MAZDA RECENTLY VOLUNTARILY EXTENDED THE WARRANTY TO COVER THIS DEFECTIVE PART BUT PUT THE CUTOFF AT 70,000 MILES, THE THING DOESN'T BREAK UNTIL APPROXIMATELY 80,000 OR MORE. I CONTACTED MAZDA AND ASKED FOR HELP AND WAS TOLD TOO BAD. *TR

Power Train
Filed Feb 1, 201271,000 milesMI

TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT A CLUNKING NOISE EMITTED FROM THE ENGINE UPON STARTING THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO SHIFT PROPERLY WHILE DRIVING AT SPEEDS ABOVE 40 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT THE TIMING BELT AND ADJUSTERS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 84,000.

Engine and Engine Cooling
Filed Jan 28, 201272,000 milesMS

THE ENGINE HAS TWO FAULTY PARTS. V.V.T. ACTUATOR AND TURBO. THEY ADMIT BAD DESIGN, BUT ONLY WARRANTY IT TO 70K. THEY ARE DOING EVERYTHING THEY CAN TO GET OUT OF THIS REPAIR WHEN THEY KNOW EXACTLY WHAT PART OF THEIR DESIGN IS FAILING. TOTAL ENGINE DAMAGE WHEN PARTS FAIL. THIS NEEDS ATTENTION AS CONSUMERS ARE BEING RIPPED OFF AND PUT IN DANGER. SAME ENGINE IN MAZDA 3 AND 6. *TR

Engine and Engine Cooling
Filed Jan 28, 201272,000 milesNY

THIS VEHICLE WAS ORIGINALLY PURCHASED USED BY ME DAUGHTER, SINCE THE FAILURE MY WIFE AND I BOUGHT IT, I REPLACED THE FAULTY TURBO CHARGER AND IT IS NOW BACK IN SERVICE. THOUGH MY WIFE HAS VERY LIMITED FAITH IN THE VEHICLE AT THIS TIME. THE ISSUE IS THAT WHEN THE VEHICLE WAS TAKEN TO MAZDA, THE DEALERSHIP MECHANICS/SERVICE MGR STATED THAT THE ENGINE NEEDED TO BE REPLACED AT A COST OF OVER $8000.00. BEING A MECHANIC MYSELF I KNEW THAT THE ENGINE RAN EXCEPTIONALLY WELL BUT THAT THE TURBO HAD A BURNED UP CARTRIDGE AND NEEDED TO BE REPLACED. IN DOING THE WORK I REALIZED THAT THE DESIGN OF THE ROUTING OF OIL TUBING CREATED THE FAILURE OF THE TURBO. ALSO, THE FACT THAT MAZDA DOES NOT INDICATE THAT THEIR (ANY) TURBO CHARGED GASOLINE ENGINE NEEDS TO BE IDLED TO COOL THE TURBO ASSEMBLY AFTER DRIVING BEFORE SHUTTING OFF THE ENGINE. AS IS COMMON PRACTICE WITH DIESEL ENGINES AND RACING ENGINES THAT ARE TURBO CHARGED. NOR DID THEY ENGINEER AND INSTALL A TIMER DEVICE WHICH WOULD DO THIS FOR THE CONSUMER SO THAT THIS FAILURE WOULD BE AVOIDED. I HAVE READ OF MANY OF THESE FAILURES IN THE US ON FORUMS AND MAZDA HAS FORCED MOST TO PAY FOR NEW ENGINES WHEN THEY WERE NOT NEEDED. *TR

Engine and Engine Cooling
Filed Jan 27, 201257,000 milesPA

TURBO PROBLEMS IN MY MAZDA CX-7. REPLACED FIRST TURBO IN OCTOBER 2010 TOTAL $$ 4500.00. NOW MY TURBO HAS FAILED FOR THE 2ND TIME IN JANUARY 2012. I HAVE ALL MY RECEIPTS FOR OIL CHANGES, BUT JUST LIKE ALL THE OTHER POSTS THAT YOU READ FROM OTHER MAZDA CX-7 OWNERS, MAZDA FINDS A REASON TO NOT TAKE RESPONSIBILITY THAT THEY ACTUALLY BUILT A CAR THAT HAS A MAJOR DEFECT. I'VE READ SO MANY COMPLAINTS ON THE CX-7 TURBO'S THAT I CAN'T EVEN KEEP UP WITH THEM ALL. MY DEALERSHIP TOLD ME THEY HAVE REPLACED AT LEAST 50 TURBOS IN THE CX-7'S IN THE LAST YEAR ALONE. ALSO SAID IT IS SOMETHING WITH A DEFECT IN THE LINES THAT CLOG. SAD THAT A CORPORATION LIKE THAT GETS AWAY WITH RIPPING OFF THE HARD WORKING CONSUMER. I WILL NEVER BUY A MAZDA AGAIN. *TR

Engine and Engine Cooling
Filed Jan 24, 201269,850 milesFL

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

Vehicle Speed Control
Filed Jan 23, 201271,000 milesNC

AS THE PROUD OWNER OF A NEW MAZDA CX7, I FELT CONFIDENT AFTER THE FIRST YEAR OF DRIVING THIS SUV THAT IT WOULD CARRY ME AT LEAST 10YRS. UNTIL I BEGIN TO NOTICE ACCELERATION PROBLEMS AND NOTICING PUFFS OF WHITE SMOKE EXPELLED FROM THE EXHAUST PIPE WHEN IT FINALLY REALIZED I WAS TRYING TO INCREASE SPEED. TOOK SUV TO A MAZDA DEALER AND WAS INFORMED NOTHING WAS WRONG WITH IT. FINE, THEN BEGAN TO HEAR LIKE A RATTLING NOISE DURING ACCELERATION (SOUNDED LIKE A ROCK IN A TIN CAN) SOUND THEN GOES AWAY AFTER A FEW MOMENTS. TOOK TO DEALER AGAIN WAS TOLD NO PROBLEM. WELL, ON MY WAY TO WORK AT 70 MPH ON BUSY INTERSTATE, I LOSE ACCELERATION. COST SAFELY TO THE SIDE OF THE ROAD WITHOUT BEING RAN OVER BY 18 WHEELER,, HAD VEHICLE TOWED TO MAZDA DEALER. I WAS THEN INFORMED THE TIMING CHAIN BROKE, YES AT 70,000 MILES. ONLY THEN TO BE INFORMED LATER THAT DUE TO TIMING BREAKING MY ENGINE WAS RUINED. I WAS THEN DEVASTATED, EVEN MORE SO AFTER I WAS TOLD IT WOULD 8000 FOR A NEW ENGINE PLUS 2000 FOR LABOR. I HAD NO OTHER OPTION BUT TO PARK THE VEHICLE AND ATTEMPTED TO SAVE MONEY TO HAVE IT FIXED. WELL THAT WAS 2 YRS AGO AND ITS STILL PARKED, AND 2 YRS NOW WITHOUT A VEHICLE. I HAD ROUTINE DOCUMENTED OIL CHANGES AT MAZDA DEALERS ONLY, I TOOK VERY GOOD CARE OF THIS TRUCK. AFTER SEARCHING THE INTERNET, I AM READING THE SAME INCIDENTS FROM THOUSANDS OF PEOPLE CONCERNING THE EXACT SAME ISSUE. MAZDA HAS FINALLY STATES THAT THERE IS A PROBLEM WITH THE TIMING CHAINS AND HAS ISSUED AN EXTENDED WARRANTY ON IT.

Engine and Engine Cooling
Filed Jan 2, 201275,287 milesPA

COMPLETE ENGINE FAILURE AT 75,287 MILES. ENTIRE ENGINE IS BURNED UP, OIL CHANGED REGULARLY, NO OIL LEAKS, TURBO SENSOR REPLACED IN APRIL 2011 BY DEALER UNDER EXTENDED WARRANTY, ENGINE NOT COVERED UNDER WARRANTY IN DECEMBER 2011, CITED LACK OF MAINTENANCE EVEN WITH RECEIPTS OF OIL CHANGES. AFTER RESEARCHING ISSUE, THIS IS A COMMON PROBLEM IN MAZDA CX7'S, AND ENGINE FAILURE HAS BEEN REPORTED IN OVER 2000 CASES. NOT ONLY IS THE CONDITION DANGEROUS, AS THE VEHICLE JUST STOPS RUNNING WITHOUT APPROPRIATE WARNING LIGHTS, MODERN CARS DO NOT USUALLY NEED A NEW ENGINE AT LOWER MILEAGE. MAZDA HAS SENT NO NOTICES OR LETTERS STATING THIS IS A COMMON PROBLEM ON THIS MODEL, AND HAS NOT RECOMMENDED USING SYNTHETIC OIL OR MORE FREQUENT OIL CHANGES. *TR

Engine and Engine Cooling
Filed Dec 30, 201196,000 milesMD

FAILURE OF AC CLUTCH INTERFERENCE WITH BELTS CREATING SMOKE AND BURNING OF BELTS AND INTERNAL SYSTEMS. *KB

Engine and Engine Cooling
Filed Dec 28, 201165,000 milesPA

ON 12/19/11, I WAS DRIVING APPX. 60 - 65 MPH ON I-81 WHEN MY 2007 MAZDA CX-7 JUST SHUT OFF. I WAS IN THE MIDDLE OF TRAFFIC ON THE INTERSTATE, WITH A LARGE TRACTOR TRAILER BEHIND ME, BUT I WAS ABLE TO SAFELY MANEUVER MY CAR ONTO THE SHOULDER OF THE INTERSTATE. MY CAR WOULD NOT START AGAIN. I DID QUITE A BIT OF RESEARCH ON LINE REGARDING THIS PARTICULAR ISSUE AND FOUND A SIGNIFICANT NUMBER OF CLAIMS FROM OTHER PEOPLE THAT HAD THIS SAME PROBLEM HAPPEN TO THEIR 2007 MAZDA CX7. THE FINAL DIAGNOSIS IS TOTAL ENGINE FAILURE WITH A PRICE TAG OF $7200 TO FIX. THAT WOULD BE FOR A WHOLE NEW ENGINE. I FOUND A SERVICE BULLETIN FROM JANUARY OF 2008 THAT CORPORATE MAZDA SENT OUT TO THEIR DEALERS RE: A PROBLEM WITH THE TIMING CHAIN. THE BULLETIN SPECIFICALLY IDENTIFIES A SERIES OF VIN#'S AFFECTED, AND MINE FALLS INTO THE CATEGORY. THERE IS CURRENTLY ABOUT 65K MILES ON MY CAR (I CAN'T REMEMBER EXACTLY), AND I DID NOT BUY THE EXTENDED WARRANTY BECAUSE WHO WOULD THINK THAT A 2007 VEHICLE WOULD NEED A NEW ENGINE @ 65K MILES? I THINK I SHOULD'VE BEEN NOTIFIED THAT THERE WAS AN ONGOING ISSUE WITH THIS PARTICULAR MODEL AND YEAR. BOTH MAZDA AND THE DEALERSHIP ARE TELLING ME THEY WILL NOT DO ANYTHING FOR ME, BECAUSE THE VEHICLE IS OUT OF WARRANTY. MAZDA NEEDS TO TAKE RESPONSIBILITY HERE. I'M LUCKY I WAS ABLE TO GET MY CAR THROUGH THE TRAFFIC AND OFF THE INTERSTATE. DOES SOMEONE NEED TO BE KILLED BEFORE THIS ISSUE GETS ATTENTION? MY CAR SHOWED ABSOLUTELY NO WARNING SIGNS THAT SOMETHING WAS WRONG FOR ME

Engine and Engine Cooling
Filed Dec 23, 201197,633 milesMO

DEALERSHIP MAINTAINED CX-7 EXPERIENCED MAJOR FAILURE WHILE DRIVING. ENGINE DIED AND MAJOR OIL LEAK WAS NOTICED. CAR HAD TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP FIRST INDICATED THAT THERE WAS SOME TYPE OF FAILURE REGARDING THE #3 CYLINDER. DEALERSHIP SAID THAT THE PROBABLE CAUSE OF FAILURE WAS DUE TO TURBO OVERHEATING. LATER THE DEALERSHIP STATED THAT THE #4 PISTON FAILED AND CAUSED CATASTROPHIC DAMAGE TO THE ENGINE. THE CAUSE OF FAILURE WAS NEVER DETERMINED. THE ENGINE, TURBOCHARGER, THERMOSTAT, EGR VALVE, INTAKE MANIFOLD, STARTER AND O2 SENSOR WERE REPLACED. TOTAL COST OF REPAIRS (LABOR, PARTS, AND MISC CHARGES) PRIOR TO TAX WAS $10,557.49. PRIOR TO ENGINE FAILURE WE INFORMED THE DEALERSHIP THAT THE CHECK ENGINE LIGHT WAS CONSTANTLY ON BUT STATED THAT IT WAS DUE TO THE GAS CAP NOT BEING PROPERLY PUT ON. THEY NEVER SCANNED THE COMPUTER DESPITE THE CAR BEING UNDER WARRANTY. ADDITIONALLY A TICKING NOISE HAS BEEN PREVIOUSLY BROUGHT TO THE DEALERSHIP'S ATTENTION BUT WAS TOLD THAT THE ENGINE NOISE WAS NORMAL FOR THIS PARTICULAR ENGINE. *TR

Engine and Engine Cooling
Filed Dec 20, 201151,000 milesCT

ENGINE CEASED ON THE HIGHWAY WHILE I WAS DRIVING. MAZDA SAYS IT IS MY FAULT FOR GOING 2000 MILES OVER THE OIL CHANGE. HOWEVER, OIL LIGHT NEVER CAME ON; CAR WAS NOT DRIVING ANY DIFFERENTLY THAN NORMAL; AND NO SERVICE ENGINE LIGHT CAME ON. EVEN THOUGH CAR IS UNDER WARRANTY, MAZDA IS REFUSING TO PAY FOR THE DAMAGE. IT IS HARD TO BELIEVE THAT A WELL-MAINTAINED CARD WITH A LITTLE OVER 50K MILES WILL CEASE IT ENGINE BECAUSE OF 2000 MILES OVER AN OIL CHANGE. *TR

Engine and Engine Cooling
Filed Dec 16, 201170,000 milesSD

THIS VEHICLE HAS CAUSED ME NOTHING BUT PROBLEMS! I HAVE HAD IT FOR 3 YEARS AND IT HAS BEEN IN THE SHOP 4 TIMES AND THIS LAST TIME IS THE TRANSMISSION AT 70,000 MILES! THIS IS RIDICULOUS...MAZDA NEEDS TO CLEAN UP IT'S ACT. CUSTOMERS SHOULD NOT HAVE CHARGES LIKE THIS EARLY ON IN THE LIFE OF A VEHICLE. THE VEHICLE IS GORGEOUS BUT PERHAPS THEY SHOULD HAVE SPENT A LITTLE MORE TIME PUTTING IT TOGETHER AS IT DOESN'T MATTER FOR EYE APPEALING IT IS WHEN IT DOESN'T RUN! *TR

Engine and Engine Cooling
Filed Dec 16, 201181,887 milesTX

JUST PURCHASED THE VEHICLE FOR MY MOM AS A PRESENT BECAUSE SHE HAS WANTED ONE SINCE THEY CAME OUT. IT HAS 81,000 MILES ON IT. THE VVT HAS GONE OUT, THE TIMING CHAIN NEEDS REPLACED AND NOW THEY ARE TELLING ME THAT THE ENGINE IS SHOT BECAUSE OF THE SLUDGE AND THE NEGLECTED CARE TO THE VEHICLE. I PURCHASED THE VEHICLE USED SO I DO NOT KNOW HOW IT WAS CARED FOR PREVIOUSLY, BUT SINCE WE HAVE HAD IT, IT HAS BEEN CARED FOR MAGNIFICENTLY. I HAVE READ NUMEROUS CONSUMER REPORTS WHICH STATED THE EXACT SAME PROBLEMS IM HAVING. I'M GETTING QUOTED OVER $7,500 TO FIX THE VEHICLE THAT I PURCHASED NOT EVEN 2 MONTHS AGO. MAZDA SHOULD BE HELD RESPONSIBLE FOR THIS. *TR

Engine and Engine Cooling
Filed Dec 14, 201134,951 milesMI

TIMING VALVE REPLACED AT 34,951 MILES, THEN ENGINE REPLACED AT 41,060 MILES ON JULY 24, 2008. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Mazda CX-7 → · Every CX-7 year → · How the figures are calculated →