Page 5 of 11 · complaints 201–250 of 528

2007 Mazda CX-7 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Engine
Filed Mar 2, 20149,351 milesCA

I PURCHASED A BRAND NEW 2007 MAZDA CX-7 IN APRIL 2007, THE VEHICLE STARTED EXPERIENCING ENGINE PROBLEMS IN SEPTEMBER 2007, I WAS TOLD IT MAY HAVE SOMETHING TO DO WITH THE VVT (VARIABLE VALVE TIMING) AND TIMING CHAIN. THE VVT WAS REPLACED BY THE DEALERSHIP A SHORT TIME LATER; HOWEVER, NOT THE TIMING CHAIN. AFTER THE VVT WAS REPLACED MY VEHICLE STARTING TO EXPERIENCE THICK WHITE SMOKE COMING OUT OF THE TAIL PIPES. MY DEALERSHIP TECHNICIAN ADVISED THIS WAS DUE TO A TURBO ISSUE WITH THE ENGINE. ALL OF THIS OCCURRED WITHIN THE FIRST COUPLE YEARS OF MY OWNERSHIP. I HAVE HAD THE TURBO REPAIRED (OUT OF POCKET EXPENSE), AS WELL AS THE VVT (2 TIMES) AND THE TIMING CHAIN IT ALL SEEMS TO NO AVAIL. THE CAR IS REVVING VERY HIGH ON COLD START UPS AND IS NOW EXPERIENCING A CODE AS OF THE LAST COUPLE OF DAYS THAT IS STATING THERE IS A DECARBONIZATION ISSUE WITH THE ENGINE THAT IS LINKED TO THE TIMING CHAIN. OF COURSE THIS IS NOW THE 5TH TIME THIS VEHICLE ENGINE WILL BE OPENED UP TO DIAGNOSE ONE OF THE KNOWN ISSUES THAT MAZDA NORTH AMERICA IS AWARE OF. I HAVE HAD THIS VEHICLE SINCE 2007, AND HAS JUST OVER 120,000 MILES ON IT. I HAVE MAINTAINED A VERY GOOD SERVICE HISTORY ON THE VEHICLE TAKING IT TO "RELIABLE" MAZDA DEALERSHIPS IN THE AREA WHERE I LIVE. MY MAIN CONCERN IS MAZDA IS DOING NOTHING TO RECTIFY THE ISSUE AND IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY HURT OR EVEN WORSE. THE VEHICLE SAFETY IS IMPAIRED DUE TO UNSTABLE ENGINE PERFORMANCE. THERE IS OBVIOUS TECHNICAL ISSUES WI

Engine
Filed Feb 10, 201462,839 milesMD

TL- THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO MAKE A WHINNYING NOISE BEFORE THE CHECK ENGINE LAMP ILLUMINATED. THE CONTACT MENTIONED THAT WHITE SMOKE STARTED TO EMITTED FROM THE EXHAUST. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TURBO CHARGER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 62,839. PM

Engine
Filed Jan 31, 201465,000 milesPA

I DID ALL MY MAZDA CX7 MAINTENANCE SCHEDULE, I PAID A LOT FOR IT. THEN MY CAR STARTED MAKING NOISES, I TOOK IT TO THE DEALER SO MANY TIMES AND THEY SAID THAT THE NOSE WAS NORMAL BECAUSE ITS A TURBO CAR. ONE DAY, RUNNING AT APROX 40 M/H MY CAR LOWER THE SPEED AT NO MORE THAT 20 M/H, IT WAS SUNDAY AFTERNOON SO I TOOK IT TO AN INDEPENDENT MECHANIC (MY CAR WAS OUT OF WARRANTY) AROUND 68 K MILES. THE PROBLEM WAS THE TIMING CH. AFTER WAS SOME FIXED, I TOOK IT TO THE DEALER AND THEY STAYED WITH THE CAR 21 DAYS ( I PAID FOR THE RENT A CAR) THEY TOLD ME THAT WAS ABOUT SOMETHING DIFFERENT AND THEY NEEDED TO WAIT FOR THE PART, SO THEY CHANGED IT BUT IT WASN'T THAT PART, SO THEY PUT EVERYTHING BACK AND SAID THAT WAS THE ENGINE. I INSTALLED A NEW ONE IN ANOTHER MAZDA DEALER PAYING CLOSED TO $8K . ITS NOT FEAR. PLEASE HELP. MY STORY IS LONGER BUT I MADE SHORT. THANK YOU. *TR

Engine
Filed Dec 23, 201378,000 milesVA

DECEMBER 2012 (AT ABOUT 64,000 MILES) DEALER REPLACED TIMING CHAIN UNDER EXTENDED WARRANTY BUT DIDN'T DO ANYTHING TO CORRECT INTERMITTENT POWER LOSS AND ENGINE HESITATION THAT I HAD COMPLAINED TO THEM AT THE TIME. NOVEMBER 2013 (AT ABOUT 78,000 MILES), THE CAR EXPERIENCED SEVERE LOSS OF POWER, STALLING AND HEAVY WHITE SMOKE FROM THE TAILPIPE. DEALER CLAIMED "OIL SLUDGE" CAUSED ENGINE AND TURBO FAILURE AND REFUSED TO BEAR ANY RESPONSIBILITY OR COST TO FIX. MAZDA USA ALSO REFUSED, CLAIMING THE PROBLEMS WERE DUE TO INSUFFICIENT OIL CHANGE BY THE CUSTOMER. SINCE WE CHANGE OIL REGULARLY, WE DON'T BUY MAZDA'S CLAIMS, ESPECIALLY WHEN THEY JUST OPENED UP THE ENGINE LESS THAN A YEAR AGO TO CHANGE THE TIMING CHAIN, AND AT THAT TIME DIDN'T CLAIM THERE WAS ANY "SLUDGE" INSIDE. SEEING MANY SIMILAR CUSTOMER COMPLAINTS ON THE INTERNET, IT SEEMS MAZDA HAS BEEN TRYING TO HIDE A SERIOIUS DESIGN AND/OR MANUFACTURING FLAW BY BLAMING THE CUSTOMERS AS THE CAUSE OF IT. ?*TR

Engine
Filed Dec 22, 201372,000 milesNJ

IN SEPTEMBER 2013 MY CAR SUDDENLY STOPPED ACCELERATING WHILE DRIVING IT... HEARD A LOUD, GRINDING, SCREECHING NOTICE.. AND SUDDENLY MY "CHECK ENGINE" LIGHT CAME ON. BROUGHT MY CAR TO MAZDA.. 4 DAYS LATER THEY TELL ME THAT MY TURBOCHARGER BLEW.. AND THAT I HAVE DAMAGE TO MY ENGINE. TOLD THEM I PURCHASED AN EXTENDED WARRANTY IN 2010 WHEN I BOUGHT THE CAR.. WARRANTY CO WAS NOTIFIED... THEY SENT THEIR OWN INSPECTOR TO LOOK AT MY CAR.. A WEEK LATER THEY TELL ME THAT THEY WILL NOT COVER THE DAMAGE DUE TO EXCESSIVE SLUDGE IN MY ENGINE. AND.... THAT I MUST PRODUCE EVERY OIL CHANGE RECEIPT FROM 2010-2013 TO SHOW PROOF OF MAINTENANCE. I GAVE THEM ALL THE RECEIPTS I COULD GET... AND DECIDED TO DO A LITTLE RESEARCH MYSELF ON THE ISSUE. ALL I HAVE TO SAY IS.. WOW. APPARENTLY, THERE IS A MAJOR DEFAULT IN HOW THE TURBOCHARGER IN THE 2007/08 CX7... NUMEROUS OF SERVICE BULLETINS ON THE MAZDA WEBSITE DESCRIBING THE EXACT ISSUE WITH THE TURBOS AND HOW THEY ARE VERY MUCH AWARE OF IT, AND.. THOUSANDS OF FORUMS, COMPLAINTS, ETC ABOUT THE SAME ISSUE. HOWEVER, MAZDA IS NOT OWNING UP TO THIS PROBLEM.. AND BLAMING THE CUSTOMER FOR NEGLIGENCE! 3 MONTHS LATER, 2 REJECTED APPEALS W/ THE WARRANTY COMPANY.. I AM STUCK WITH A CAR THAT NEEDS $7,000 WORTH OF REPAIRS, AND A 2YEAR CAR LOAN LEFT TO PAY. I AM BESIDE MYSELF.. AND MAZDA COULD CARE LESS. *TR

Engine
Filed Dec 20, 2013115,000 milesFL

TIMING CHAIN REPLACED ON 2007 MAZDA CX7, JULY 2013. VEHICLE OVER EXTENDED WARRANTY ISSUED BY MAZDA, REPAIR WAS OUT OF POCKET, EVEN THOUGH THIS IS VERY COMMON PROBLEM WITH THIS YEAR MAZDA. NOW 5 MONTHS LATER, SECOND TIMING CHAIN HAS GONE BAD AND MAZDA IS REFUSING TO ACCEPT RESPONSIBILITY STATING THAT THE NEW TIMING CHAIN FAILURE WAS DUE TO LOW OIL IN VEHICLE. I HAVE SERVICE RECEIPTS TO PROVE THAT ALL OIL CHANGES HAD BEEN DONE, AND THAT THIS WAS NOT THE CAUSE OF THE SECOND TIMING CHAIN FAILING, BUT MORE OF CONTINUANCE OF FAULTY, DEFECTIVE MAZDA PARTS. THIS IS A HUGE PROBLEM WITH THIS COMPANY WITH AN OUTSTANDING NUMBER OF CONSUMER COMPLAINTS. THEY DO NOT WANT TO ACCEPT ANY RESPONSIBILITY FOR THEIR OWN PROBLEM, INSTEAD PUTTING IT ALL BACK ON THE CONSUMER. PLEASE, GET INVOLVED AND PUT A STOP TO THIS BEFORE THESE DEFECTIVE PARTS CAUSE SOMEONE TO LOSE THEIR LIFE!!!! *TR

Exterior Lighting
Filed Dec 3, 201380,000 milesKY

I WAS DRIVING DOWN THE ROAD AT NIGHT AND HEADLIGHT ON PASSENGER SIDE WENT OUT DUE TO CONDENSATION SEE SB-09-003-13 MAZDA IS FULLY AWARE OF THIS ISSUE AND REFUSE TO DO ANYTHING ABOUT IT. I ORDERED OEM PARTS AT A COST OF $1400 FROM MAZDA AND HAD THEM INSTALLED AT CERTIFIED BODY SHOP AND WITHIN TWO WEEKS LIGHT BLEW OUT AGAIN, HAD TO REPLACE JUST THE BULB THIS TIME, THEY SAID THEY COULDN'T COVER THIS COST BECAUSE A MAZDA DEALER DIDN'T INSTALL LIGHT. MAZDA SAID THE ONLY WAY THEY WOULD DO ANYTHING IS IF THERE WAS A SAFETY RECALL. WHAT DOES A RECALL CONSIST OF WHEN YOU ARE DRIVING DOWN THE ROAD AT NIGHT AND BOTH HEADLIGHTS GO OUT AT THE SAME TIME AND HAVE AN ACCIDENT OR HIT SOMEONE ELSE HEAD ON CAUSING FATALITIES. THIS IS ABOUT AS UNSAFE AS ANYTHING I CAN THINK OF. AGAIN I REFERENCE SB-09-003-13. I HATE TO KNOW THERE MIGHT BE FATALITIES WITH THIS PROBLEM AND EVERYONE IGNORES IT. I TOLD MAZDA I WOULD DO EVERYTHING IN MY POWER TO TRY AND MAKE THEM RESPONSIBLE FOR THIS DEFECT, I GUESS THEY HAVE NO CONCERN FOR HUMAN LIFE, THIS IS WHY I AM FILING THIS COMPLAINT. JUST THINK OF ALL THE LAWSUITS THAT WILL HAPPEN AND THE MONETARY COST INVOLVED WHEN THIS DOES HAPPEN AND I THINK IT WILL SINCE IT HAS ALREADY HAPPENED ONCE, ALSO LOSE OF LIFE, I DON'T THINK THERE IS A PRICE TO PUT ON THIS. THANK YOU FOR YOUR TIME. *TR

Engine
Filed Oct 6, 2013108,000 milesCA

DRIVING ON THE HIGHWAY, TURNED ON THE A/C AND A BURNING SMELL STARTED EMITTING INTO THE CAR. OPEN UP THE WINDOWS AND THE ODOR WAS COMING FROM THE ENGINE. VERY AFRAID TO DRIVE CAR AND AFTER READING NUMEROUS REPORTS OF SIMILAR INCIDENTS HERE: HTTP://WWW.ARFC.ORG/COMPLAINTS/2007/MAZDA/CX-7/ENGINE/PROBLEM.ASPX I'M AFRAID MY CAR IS SUFFERING FROM THE SAME DEAL. *TR

Engine
Filed Aug 21, 2013FL

I PURCHASED A USED 2007 MAZDA CX 7 AUGUST 2012 WITH 60K MILES. RECENTLY TOOK CAR FOR OIL CHANGE AT THE DEALERSHIP RECOMMEND TO NEEDING TIMING CHAIN REPLACEMENT, REPLACEMENT OF ENGINE COOLANT AND OIL LEAKING AROUND THE ENGINE. THE ENGINE IS MAKES A LOUD TAPPING SOUND LIKE THE ENGINE ROD IS GOING OUT. *TR

Air Bags
Filed Jul 20, 201390,000 milesNC

AIR BAG LIGHT COMES ON AND OFF RANDOMLY WITH OR WITHOUT PASSENGER IN SEAT. HAVE HAD SO MANY ISSUES WITH THIS 2007 CX-7 FROM 2 DIFFERENT COMPLETE A/C SYSTEM REBUILDS IN FIRST 2 YEARS, BELT TENSIONER PULLEY, EGR VALVE CODES (HAD TO GET EGR VALVE CLEANED), COOLANT TEMP CODES (REPLACED THERMOSTAT & TEMP SENSOR) AND NOW AIR BAG RANDOM LIGHT. I AM ON A MAZDA FORUM AND HONESTLY THERE SHOULD BE MORE RECALLS ON THIS VEHICLE DUE TO THE VOLUME OF COMPLAINTS IN SEVERAL CATEGORIES... MAZDA RESPONSES TO JUST ABOUT EVERYTHING IS TO REPLACE SOMETHING FOR A MINIMUM $500 UP TO THOUSANDS... I AM TIRED OF HAVING TO DEAL WITH MAZDA AND WILL NEVER BUY ANOTHER... TRADED IN A 2001 CHEVY TAHOE FOR CX-7 WITH 250,000 MI AND ONLY HAD NORMAL MAINTENANCE. THE CX-7 WAS A BAD INVESTMENT FOR ME... *TR

Engine
Filed Jul 18, 201352,000 milesCA

A FRIEND OF OURS WAS DRIVING TO PICK US UP FROM THE AIRPORT (OUR CAR HADN'T BEEN STARTED FOR A COUPLE OF WEEKS) AND, ABOUT 15 MILES INTO THE TRIP, THE AC QUIT WORKING. WHEN HE GOT TO THE AIRPORT, THE CAR ENGINE WAS SMOKING, THERE WAS A BURNING SMELL COMING FROM THE ENGINE, AND IT SOUNDED LIKE A BEARING WAS OUT OF WHACK. WE DROVE IT HOME (APPROXIMATELY 45 MILES), AND THE NOISE GOT LOUDER AND THE ENGINE STARTED RATTLING LOUDER AND LOUDER THE CLOSER WE GOT TO HOME. WE TOOK IT TO A MAZDA DEALERSHIP THIS MORNING, AND THEY INFORMED US THAT THE AC COMPRESSOR HAD SEIZED AND IT, ALONG WITH THE BELT (IN ADDITION TO ANY OTHER PARTS THAT MAY HAVE BEEN DAMAGED) NEEDED TO BE COMPLETELY REPLACED AND THE REFRIGERANT FLUSHED/REFILLED. I DID RESEARCH AND FOUND OUT THAT THIS IS A VERY COMMON, KNOWN ISSUE IN 2007 MAZDA CX-7'S WITH LOW MILEAGE. *TR

Engine
Filed Jul 8, 201398,000 milesTX

TURNING INTO A WALMART PARKING LOT MY CAR SHUT DOWN FOR NO REASON. ALMOST GOT HIT BY ANOTHER CAR THAT WAS PASSING BY SINCE I WAS NOT ABLE TO TURN. TURNING INTO MY APARTMENT COMPLEX THE CAR TURNED OFF AGAIN. STARTED TO RESEARCH ISSUES WITH THIS CAR AND I RAN INTO MANY SIMILAR COMPLAINTS. CAR TURNED OFF ANOTHER 4 TIMES. CAR SHAKES WHEN I TURN AC ON.AND WHEN I PLACE IT ON REVERSE. ALSO HAD THE CLICKING NOISE BUT IT SEEMED TO GO AWAY. THERE SEEMS TO BE SOME SENSOR ISSUES. I TOOK MY CX7 TO MAZDA SO THAT THEY CAN SEE WHAT IS GOING ON. THEY RAN TESTS. CAME BACK AND SAID IT WOULD COST ME ABOUT $3500. IT WAS A LIST OF THINGS THAT COULD BE WRONG THEY SAID, THEY WERE NOT SO SURE WHAT TO SAY. MECHANIC THEN STATED THAT SINCE HE WORKS AT MAZDA HE PROBABLY SHOULD NOT BE TELLING ME THIS BUT HE SAID THAT HE HAS SEEN THAT PROBLEM ONE TOO MANY TIMES WITH THIS PARTICULAR CAR. THAT YES MAZDA DOES KNOW ABOUT IT BUT THEY BLAME THE OWNERS. SO I ASKED IT I WERE TO PAY THIS WOULD I GET SOME WARRANTY, HE SAID NO BECAUSE THE SAME PROBLEM WILL HAPPEN AGAIN. GOD FORBID THAT MY CAR TURNS OFF AND I HAVE AND ACCIDENT, SINCE CAR GIVES NO WARNING. I HAVE 2 CHILDREN THAT RIDE WITH ME ALL THE TIME. MAZDA HAD SOME SORT OF RECALL ON THIS CAR A FEW YEARS AGO. I PURCHASED THIS CAR FEBRUARY OF 2012. I KNOW UNDERSTAND WHY THIS PERSON TOOK CAR TO TRADE OUT. MAYBE THEY GOT NOTICE BUT DID NOT CARE TO TAKE CARE OF IT, THEY TRADED THE CAR IN. I THINK THEY SHOULD LOOK AT THOSE ISSUES ON ALL MAZDA CX7. THEIR MAIN ISSUES ARE

Engine
Filed Jun 17, 201369,655 milesPA

WHILE DRIVING DOWN ROAD TIMING CHAIN JUMPED CAUSING SEVERE INTERNAL ENGINE DAMAGE ... (BENT ALL VALVES) APPROXIMATELY $8000. TO REPAIR! *TR

Engine and Engine Cooling
Filed Jun 11, 201360,000 milesTX

COMPRESSOR KIT WAS ALREADY HAVING ISSUES WHEN DRIVING AND WHEN STOPPED TO FUEL UP, THE CAR WOULD NOT START AS THE PULLEY ON THE COMPRESSOR KIT WAS CATCHING AND NOT TURNING CORRECTLY TO START THE IGNITION. THE CAR IS ONLY A 2007 AND ONLY HAD 60,000 MILES ON IT. *TR

Unknown or Other
Filed Jun 10, 201355,000 milesWA

ON 9/4/2011 THE AIR CONDITIONING UNIT FROZE UP MELTING SEVERAL BELTS UNDERNEATH THE VEHICLE. SMOKE POURED THROUGH THE VENTS ENTERING THE VEHICLE. VEHICLE WAS TOWED TO AN AUTHORIZED MAZDA DEALERSHIP IN OLYMPIA ON 9/4/2011 . ON 4/10/2013, THE CHECK ENGINE LIGHT CAME ON, TOOK THE VEHICLE TO THE MECHANIC WHERE THEY REPLACED THE EDR VALVE. ON JUNE 1, 2013 THE MOTOR MOUNT BROKE WHILE TRAVELING 55-MILES PER HOUR. THE WEIGHT OF THE ENGINE PRECEDED TO REST ONTO THE CV AXEL BREAKING IT. I WAS ABLE TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD.

Engine
Filed Jun 3, 2013107,000 milesMD

AS I WAS DRIVING, THE TIMING CHAIN BROKE AND IMPLODED INTO THE ENGINE, DAMAGING THE ENGINE WHICH NOW NEEDS REPLACEMENT. THIS APPEARS TO BE A COMMON OCCURRENCE WITH THIS VEHICLE. *TR

Engine
Filed May 29, 201365,000 milesTX

WHILE DRIVING ON THE HIGHWAY I HEARD A TICKING NOISE AFTER A FEW SECONDS LATER THE CAR LOST POWER AND SMOKE CAME OUT OF THE EXHAUST. WHEN I PULLED OVER I TOOK THE COVER OFF FROM THE ENGINE AND NOTICED THAT THERE WAS OIL COMING OUT FROM WHERE THE TOP OF THE OIL GOES.THE OIL PRESSURE ON THE BLOCK WAS COMPROMISED DUE TO FAILURE OF THE TURBO. WHEN TAKEN TO THE ROGER BEASLEY MAZDA DEALERSHIP AND THE CAR WAS CRANKED THE DIP STICK SHOT OUT FROM THE ENGINE. THE DEALERSHIP INDICATED THAT THERE WAS CARBON BUILD UP BUT COULD NOT EXPLAIN WHY. THE CAR WAS TOWED TO ANOTHER ACS CERTIFIED MECHANIC AND CONFIRMED THAT THE ENGINE FAILURE WAS DUE TO THE FAILURE OF THE TURBO. BEFORE TAKING THE TRIP ON 4-18-2013 I TOOK MY CAR THE MAZDA OF MESQUITE DEALERSHIP BECAUSE I HEARD A TICKING NOISE AND THE TECHNICIAN INDICATED THAT THE NOISE WAS NORMAL. ALSO THE TECHNICIAN PERFORMED MSP 36 REFLASHED PCM WITH UPDATED SOFTWARE AND CLEARED ALL FAULT CODES SINCE THERE WAS A RECALL. THREE WEEKS LATER THE ENGINE GOES OUT. THE MANUFACTURE WARRANTY EXPIRED, BUT HAVE A IN SERVICE WARRANTY. THE IN SERVICE WARRANTY AGENCY DENIED THE CLAIM INDICATING THAT IT WAS NOT NORMAL WEAR AND TEAR OF THE ENGINE FAILURE. I CONTACTED THE DEALERSHIP AND ALSO EMAILED THE MANUFACTURE TO EXPRESS MY CONCERN AND BOTH AGENCIES DIRECTED ME BACK TO THE IN SERVICE WARRANTY. BOTH THE DEALERSHIP AND IN SERVICE WARRANTY ARE NOT WILLING TO ASSIST IN THE COST BEING THAT THE CX7 MODEL IS A LEMON IN MY OPINION. THERE HAVE BEEN MANY CLAIMS AGAINST

Engine
Filed May 28, 201376,000 milesCA

MY CHECK ENGINE LIGHT CAME ON AS I WAS DRIVING AT 40 MILES PER HOUR. I DID NOT NOTICE A DIFFERENCE IN THE WAY THE CAR WAS HANDLING, HOWEVER I TOOK MY CAR INTO MY LOCAL MAZDA DEALER TO HAVE IT CHECKED. THEY INFORMED ME THE CARS TIMING BELT NEEDED TO BE REPLACED AND THERE WAS SLUDGE ON THE ENGINE. IRONICALLY I HAD JUST HAD MY OIL CHANGED AND MY ENGINE CLEANED OF SLUDGE LESS THAN 2 WEEKS PRIOR. WE SUBMITTED THE CLAIM THROUGH MY EXTENDED WARRANTY AND AFTER A WEEK GOT IT APPROVED. THE MORNING I WAS SLATED TO PICK UP THE CAR I WAS TOLD BY THE DEALER THAT THERE WAS STILL AN ISSUE THAT THEY NEEDED THE CAR LATER. A FEW DAYS LATER THEY TOLD ME I NEEDED MY ENGINE REPLACED. THE EXTENDED WARRANTY DENIED THE ORIGINAL CLAIM NOW AND THE CLAIM FOR A NEW ENGINE DUE TO POOR UPKEEP, THOUGH I HAVE MY RECORDS OF MAINTENANCE. I HAVE ONLY HAD THE CAR FOR 1 AND 1/2 YEARS. THIS IS RIDICULOUS. I AM NOW IN THE PROCESS OF TAKING THE CAR TO ANOTHER MECHANIC, BEAR IN MIND I HAVE BEEN WITHOUT TRANSPORTATION FOR ABOUT A MONTH AND AM PREGNANT. AFTER RESEARCHING THIS ISSUE I HAVE DISCOVERED TONS OF ISSUES WITH THE 2007 CX7 WHICH CAN RESULT IN SEVERE SAFETY ISSUES, ENGINES LOSING POWER ETC. MAZDA IS NOT OWNING UP TO ANY OF IT. NO ENGINE SHOULD DIE AT 76,000 MILES. THIS IS DESERVING OF A RECALL, MAZDA NEEDS TO OWN THEIR MISTAKES. *TR

Electrical System
Filed May 22, 201396,000 milesTX

A/C COMPRESSOR LOCKED UP. *TR

Engine
Filed May 22, 201382,000 milesMT

TL* THE CONTACT OWNS A 2007 MAZDA CX7. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING WHILE ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. *TR

Engine
Filed May 20, 201382,000 milesKS

2007 MAZDA CX-7: TIMING CHAIN AND VVT HUB STARTED TO FAIL PREMATURELY, LEADING THE CAR TO NOT BE DRIVEN AND POSSIBLE ENGINE FAILURE AT SPEED. MAZDA IS AWARE OF THIS DESIGN FLAW AND POSSIBLE HAZARDOUS SITUATION, BUT IS RELUCTANT TO REPAIR AT THEIR COST. ENGINE MOUNT #3 HAS ALSO BROKEN CREATING UNSAFE SITUATION. *TR

Engine
Filed May 14, 201380,000 milesVA

65MPH CAR DROPPED OUT OF 6TH AND POWERED DOWN. TURBO KILLED THE ENGINE. *TR

Electrical System
Filed Apr 30, 201389,725 milesFL

ENGINE BEGAN TO VIBRATE, SCRAPING SOUND, A/C STOPPED WORKING. I HAD CAR TOWED TO MAZDA DEALERSHIP WHERE THEY REPLACED THE A/C COMPRESSOR, TIMING CHAIN AND ACTUATOR. TOTAL COST $2306.57. DEALERSHIP STATED THEY BROUGHT PCM UP TO DATE. EGR VALVE INDICATOR FAULT NOW ACTIVE. *TR

Engine
Filed Apr 10, 201357,000 milesIL

I WAS ACCELERATING TO MERGE INTO EXPRESSWAY TRAFFIC WHEN I HEARD A LOUD WHINE/SQUEAL FROM UNDER THE HOOD AND THE CAR LOST A SIGNIFICANT AMOUNT OF POWER. THE NOISE WAS SO UNEXPECTED AND UNRECOGNIZABLE THAT THE SHOCK I EXPERIENCED WHEN I HEARD IT CAUSED ME TO TENSE UP AND VEER OFF TO THE RIGHT. FORTUNATELY AS I WAS ON A RAMP THERE WERE NO VEHICLES TO THE RIGHT OF ME TO HIT. I WAS ABLE TO GET UP TO HIGHWAY SPEED BY GRADUALLY ACCELERATING ON THE SHOULDER BEFORE MERGING AND THEN EXITED AT THE NEXT EXIT. THE VEHICLE IS NOW AT A MAZDA DEALERSHIP AND I'VE BEEN TOLD IT WAS A TURBO CHARGER FAILURE. MY RESEARCH INTO THIS ISSUE ON THIS MAKE, MODEL AND YEAR, HAS PROVEN THAT THIS IS A KNOWN ISSUE FOR MAZDA AND THEY HAVE EXTENDED THEIR STANDARD WARRANTY COVERAGE TO OWNERS FOR ADDITIONAL MONTHS AND/OR MILES. THERE HAS NOT BEEN A RECALL HOWEVER AND I THINK THAT CONSIDERING THE NUMBER OF THESE INCIDENTS THAT HAVE OCCURRED, ONE WOULD BE WARRANTED. *TR

Engine
Filed Mar 25, 201370,000 milesPA

TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT THE VARIABLE VALVE TIMING (VVT) BURNED OUT AND CAUSED SMOKE TO EMIT FROM THE EXHAUST PIPES. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE VVT VALVE TIMING CHAIN WAS DEFECTIVE AND REPLACED THE VVT VALVE TIMING CHAIN. THE CONTACT STATED THAT THE VVT VALVE TIMING CHAIN WAS REPLACED FOUR TIMES PRIOR TO THE RECENT FAILURE. THE FAILURE MILEAGE WAS 70,000.

Electronic Stability Control (esc)Fire
Filed Mar 23, 201355,882 milesTN

STARTED SMELLING STRONG BURNING RUBBER ODOR EMANATING THROUGH VENTS OF CAR WHILE IN OPERATION, EXITED HIGHWAY UPON SEEING WHITE SMOKE FUMING FROM UNDER HOOD. LOSS CONTROL OF STEERING AND VEHICLE SHUT OFF AND WOULD NOT CRANK AGAIN. MECHANIC DETERMINED AC COMPRESSOR HAS SEIZED AND SERPENTINE BELT WAS SNAPPED DUE TO FRICTION FROM PULLEYS. IF I HAD STAYED ON FREEWAY INSTEAD OF EXITING, WITH THE LOST OF STEERING I SURELY WOULD HAVE POSED A DANGER TO MYSELF AS WELL AS OTHERS ON THE ROAD. THIS COMPLAINT IS ONE OF NUMEROUS THOUSANDS THAT HAVE BEEN FILED ON BEHALF OF MAZDA AND ITS CX-7 MODEL. THERE SHOULD BE A RECALL ISSUED FOR THE AC COMPRESSOR BEFORE IT CAUSES SERIOUS INJURY AND/OR FATALITY. *TR

Engine
Filed Mar 20, 201393,000 milesTX

TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE OVERHEATED AND THE TURBO SYSTEM MALFUNCTIONED, CAUSING THE ENGINE TO SLUDGE AND THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO CONFIRMED THAT THERE WAS SLUDGE IN THE ENGINE AND ADVISED THAT THE ENGINE WOULD NEED REPLACING. THE ENGINE WAS NOT REPLACED. THE FAILURE MILEAGE WAS 93,000.

Engine
Filed Mar 9, 201378,000 milesPA

I WAS EXPERIENCING A SHAKE IN THE STEERING WHEEL AT HIGH SPEEDS, WHICH WE ATTRIBUTED TO A TIRE/WHEEL/ALIGNMENT ISSUE. I MADE AN APPOINTMENT WHEN THE CHECK ENGINE LIGHT CAME ON. THE DEALERSHIP TOLD ME I NEEDED THE TIMING CHAIN (AND ASSORTED PERIPHERALS) REPLACED...FOR THE SECOND TIME IN TWO YEARS. THE FIRST TIME WAS COVERED BY WARRANTY, BUT ONLY AFTER I PRODUCED THE RECORDS TO SHOW THE OIL HAD BEEN CHANGED REGULARLY. THE SECOND TIME WAS NOT COVERED UNDER WARRANTY. IT COST $1500 TO REPLACE THE ENTIRE ASSEMBLY THAT WAS LESS THAN TWO YEARS OLD. THE DEALERSHIP HAS RECOMMENDED IGNORING THE MANUAL ON OIL CHANGES (EVERY 7500 MILES) AND CHANGING IT EVERY 3000 TO HOPEFULLY CATCH ANY FURTHER ISSUES. THEY SAID BECAUSE THE TURBO RUNS VERY HOT, IT BURNS UP THE OIL QUICKLY. MY CAR WAS VERY LOW WHEN I TOOK IT IN. THEY ALSO SAID THE CHECK ENGINE LIGHT WILL NOT GO ON DUE TO LOW OIL, BUT ONLY FOR LOW OIL PRESSURE. THE OTHER ISSUE I HAD WAS RELATED TO THE REAR VIEW MIRROR. I HAVE THE AUTO-DIM WITH COMPASS, WHICH WAS INSTALLED BY THE DEALER WHEN I BOUGHT THE CAR. IT HAS FAILED TWICE AND BEEN REPLACED UNDER WARRANTY. THE SECOND TIME WAS AROUND 65K MILES. LESS THAN A MONTH AFTER MY WARRANTY RAN OUT, THE ENTIRE MIRROR FELL OFF THE WINDSHIELD. IN THE EARLY 2007 MODELS, THE CLIP THAT HOLDS THE MIRROR CAN NOT BE REPLACED IF IT BREAKS. I HAD TO HAVE THE ENTIRE WINDSHIELD REPLACED IN ORDER TO RE-ATTACH THE MIRROR. I WAS TOLD EVEN THOUGH THE MIRROR WOULD HAVE BEEN COVERED SINCE IT HAD JUST BEEN REPLACED,

Power Train
Filed Jan 28, 2013112,050 milesMS

THE VEHICLE STARTED TAPPING UPON START UP AND SEEMED TO HAVE TROUBLE ACCELERATING. THERE WAS ALSO A RATTLING NOISE WHEN THE ACCELERATOR WAS PRESSED. I CALLED THE MAZDA DEALERSHIP AND THEY STATED THAT THIS IS NOT THEIR ISSUE BUT THEY COULD LOOK AT MY VEHICLE IF I PAID A $50.00 FEE AND WHAT EVER THE ISSUE, IT WOULD BE MY RESPONSIBILITY. THERE ARE COUNTLESS ISSUES WITH THIS VEHICLE IE. VARITABLE VALVE TIMING ACTUATOR, TURBO FAILURE, BUT NOTHING IS BEING DONE BY MAZDA TO CORRECT THIS PROBLEM IE. RECALL. PLEASE HELP US, THE OWNERS OF THIS VEHICLE!! WE CANNOT AFFORD TO PAY OUT ALL BECAUSE MAZDA WILL NOT ADMIT THEIR EQUIPMENT IS FAULTY. THANK YOU FOR YOUR TIME. *TR

Engine and Engine Cooling1 injured
Filed Jan 13, 201348,500 milesCA

IN NOVEMBER OF 2012 MY FAMILY WAS DRIVING HOME FROM SEATTLE, WA TO SAN DIEGO, CA. WHEN WE WERE DRIVING WE SMELLED BURNING RUBBER SO PULLED OVER TO SEE IF WE COULD SEE SOMETHING WRONG UNDER THE HOOD. SINCE IT WAS 10PM AND DARK OUTSIDE WE COULDN'T SEE ANYTHING AND DECIDED TO FIND THE NEAREST HOTEL TO STAY AT UNTIL WE COULD TAKE IT TO A SHOP. AFTER WE STARTED DRIVING WE SAW THERE WAS A FREEWAY EXIT 1/2 A MILE AWAY SO MY HUSBAND WAS DRIVING REALLY SLOW(ABOUT 35MPH) HOPING WE COULD MAKE IT WITHOUT ANY PROBLEMS WHEN ALL OF A SUDDEN THERE WAS A HUGE JERKING MOTION THAT FELT LIKE WE RAN INTO SOMETHING EVEN THOUGH WE DIDN'T. WE STOPPED IMMEDIATELY AND GOT A TOW TRUCK. IT ENDED UP BEING THE AC COMPRESSOR AND SERPENTINE BELT THAT NEEDED REPLACED, ALTHOUGH MAZDA WAS AWARE OF THIS PROBLEM AS THEY STATED IN THEIR EXTENDED WARRANTY THAT IT HAD "DEFECT IN WORKMANSHIP OR MATERIALS," THE WARRANTY WAS ONLY EXTENDED TO 5 YEARS OR 60,000 MILES. MY MAZDA WAS 6 YEARS OLD AND HAD ONLY 48,000 MILES BUT WASN'T COVERED BECAUSE IT WAS A YEAR PASSED THE WARRANTY EVEN THOUGH THE MILES WERE STILL UNDER. WE ENDED UP PAYING $2,000.00 TO FIX IT AS WELL AS ANOTHER $300.00 TO STAY IN A MOTEL FOR 5 DAYS. EVER SINCE THE DAY THAT THE CAR BROKE AND HAD THE HUGE JERKING MOVEMENT, BY BACK HAS HURT EVERYDAY SINCE THEN. IT ESPECIALLY DIDN'T HELP THAT I WAS ALMOST 5 MONTHS PREGNANT AND ALTHOUGH NOTHING HAPPENED TO THE BABY, I'M HOPING THERE WAS NO PERMANENT DAMAGE TO MY BACK SINCE I'VE NEVER HAD BACK PAIN OR PROBLEMS SI

Engine
Filed Dec 26, 201298,700 milesIN

WE WERE DRIVING HOME ON CHRISTMAS EVE GOING ABOUT 65 MPH WHEN THE CARS ENGINE JUST DIED. WE LOST ALL POWER TO THE CAR INCLUDING THE POWER STEERING. THANKFULLY WE WERE ON A STRAIGHT STRETCH AND DUE TO TIME OF NIGHT THERE WERE NOT MANY OTHER CARS ON THE ROAD. WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD SAFELY. THE CAR WAS TOWED TO A DEALERSHIP WHERE IT WAS DISCOVERED THE TIMING CHAIN BROKE AND DAMAGED THE ENGINE IN THE PROCESS. AFTER RESEARCHING THIS ONLINE I DISCOVERED HUNDREDS IF NOT THOUSANDS OF COMPLAINTS ABOUT A BROKEN TIMING CHAIN THAT REQUIRED REPLACEMENT OF THE ENGINE. SOME OF THESE COMPLAINTS WERE AS EARLY AS 30,000 MILES. THERE WAS EVEN DISCUSSION ABOUT A RECALL ON THE TIMING CHAIN FROM MAZDA SAYING THAT IT WAS DEFECTIVE BUT MAZDA WAS NOT ALWAYS HONORING THIS RECALL. OBVIOUSLY BASED ON THESE COMPLAINTS THERE IS A PROBLEM WITH THE TIMING CHAIN IN THE 2007 CX-7 THAT NEEDS TO BE ADDRESSED. MAZDA IS NOT DOING ANYTHING ABOUT IT AND TRYING TO GET OUT OF THE MESS THEY CREATED. *TR

Engine
Filed Dec 20, 201291,000 milesFL

I BOUGHT MY 2007 MAZDACX7 IN FEB 2012.IVE ONLY HAD THE CAR FOR 8 MTHS WHEN THE TURBO WENT OUT ALSO THE PISTON RINGS,FIRST THE DRIVER SIDE WINDOW CAME OFF THE TRACK COULD'NT LET WINDOW DOWN ANYMORE,THE THE DRIVERSIDE DOOR HANDLE BROKE,CALLED MAZDA THEY SAID THE HANDLE WOULD COST 200.00 TO REPLACE,COULD'NT AFFORD TO FIX IT STILL BROKEN,THEN IN 10/20121 THE TURBO WENT OUT,CALLED THE DEALER WHERE I BOUGHT THE CAR FROM AND HE TOLD ME TO TAKE THE CAR TO MAZDA DEALERSHIP,SO I DID MAZDA MECHANIC TOLD ME THAT IT WOULD COST OVER 2500.00 TO FIX THE TURBO NO COUNTING WHAT ELSE IS WRONG WITH THE CAR BECAUSE THE CAR STARTED SMOKING SOO BAD BEFORE I LEFT THE MAZDA DEALERSHIP THE MECHANIC AT MAZDA SAID IT DOESN'T MAKE SENSE TO FIX MY TRUCK BECAUSE WHO I BOUGT THE CAR FROM THEY SOLD ME A LEMON THAT I MIGHT AS WELL BUY ANOTHER CAR,THE MECHANIC TOLD ME TO BE CAREFUL NOT TO DRIVE MY CAR BECAUSE IT'S NOT SAFE TO DRIDEALER WHERE I BOUGHT THE CAR FROM AND THE MANAGER GAVE ME THE RUN-A-R IN ANOTHER I WOULD HAVE WENT SOMEWHERE ELSE,WELL FOR 3 WEEKS THEY GAVE ME THE COLD SHOULER,NASTY BEHAVIORS EVEN HANGING THE PHONE UP IN MY FACE,THAT HURTS THEY SOLD ME A RECALL CAR MAZDA SAID ANYHTING OVER 71000 MILES THE MANUFACTURE WARRANTY DOESN'T COVER WELL WHEN I BOUGHT THE CAR IT ONLY HAD 65000 MILES SO THE DEALER SAID AND I CHECKED THE MILEAGE UPON BUYING THE CAR,IM STILL NOT UNDRSTANDING THERE'S SOMETHING MISSING FROM THIS PUZZLE,EVEN THE GRILL WASN'T RIGHT ON THE CAR AFTER I BOUGHT IT THE NEXT DAY WHILE DRI

Engine
Filed Dec 10, 201256,800 milesFL

TL* THE CONTACT OWNS A 2007 MAZDA CX7. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS FOUND THAT THE VVT TIMING CHAIN HAD FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE TURBO HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,800.

Vehicle Speed Control
Filed Dec 10, 201260,000 milesTX

TL* THE CONTACT OWNS A 2007 MAZDA CX7. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE BECAME RESISTANT TO ACCELERATION ATTEMPTS AS THE CONTACT ATTEMPTED CONTACT SHUT OFF AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT DID NOT RESPOND. THE FAILURE MILEAGE WAS 60,000.

Engine and Engine Cooling
Filed Dec 5, 2012101,000 milesTX

I STARTED THE CAR, LIKE I REGULARLY DO AND THE ENGINE/TIMING CHAIN MADE A HORRIBLE SOUND THAT GOT ME VERY WORRIED SINCE THIS CAR IS TAKING CARE VERY GOOD SINCE ITS THE ONLY CAR IN THE HOUSEHOLD. I CONTACTED MAZDA AND THEY SAID THE CAR HAD A WARRANTY EXTENSION FOR A L3T ENGINE VARIABLE VALVE TIMING NOISE AND TIMING CHAIN NOISE WHICH IS CAUSE BY " ACTUAL FAILURE DUE TO DEFECTS IN WORKMANSHIP OR MATERIALS IN ACCORDANCE WITH MAZDA WARRANTY POLICY AND PROCEDURES. THIS WARRANTY EXTENSION WAS FOR 70,000MILES OR 7 SEVEN YEARS WHICH EVER CAME FIRST, SO MY CAR WAS NOT COVER SINCE IT HAD 101,000. MY CONCERN AND DISAPPOINTMENT IS THAT AFTER SEARCHING AND TAKING TO OTHER CX-7 OWNERS THE (2007-08) MODELS ALL HAD ISSUES WITH THIS AND MAZDA DID NOT MADE A RECALL JUST EXTENDED THE WARRANTY. CARS WITH MILEAGE OF AS LOW AS 24,000 WERE AFFECTED BY IT, SO ITS CLEARLY NOT A WEAR AND TEAR ISSUE OF THE CAR. IF THAT IS NOT REPLACE THE ENGINE MIGHT BE DAMAGE AND MAZDA WILL NOT EVEN OFFER A GOODWILL ASSISTANCE. I STILL MAKE MONTHLY PAYMENTS ON THE CAR AND ITS IMPOSSIBLE FOR ME TO PAY $1200 IN SOMETHING THAT IS CLEARLY STATED BY MAZDA IS A "DEFECT IN WORKMANSHIP OR MATERIALS". ITS A SHAME THAT SO MANY OTHER CUSTOMERS ARE STILL BATTLING WITH THIS ISSUE AND MAZDA JUST HIDES BEHIND THEIR POWER AND ATTORNEYS. *TR

Engine and Engine CoolingFire
Filed Dec 3, 201280,000 milesVA

I WANTED TO REPORT A SAFETY ISSUE WITH THE 2007 MAZDA CX-7. THERE IS A KNOWN PROBLEM WITH THE AC COMPRESSOR AND INSTEAD OF DOING A RECALL ON THE PRODUCT THEY EXTENDED THE WARRANTY TO 5 YEARS OR 60,000 MILES (INSTEAD OF 32,000 MILES). I BOUGHT MY CAR RIGHT AROUND THE TIME THEY SENT THESE LETTERS OUT, SO WAS UNAWARE OF WHAT WAS GOING ON. RECENTLY I WAS DRIVING THE MAZDA AND I SMELLED SMOKE. I SAW SOME SMOKE COMING FROM UNDER THE HOOD, AND WHEN I PULLED OVER AND OPENED THE HOOD THE AC COMPRESSOR WAS ON FIRE. HAD I NOT BEEN PULLING INTO WORK AND ON THE HIGHWAY I WOULD?VE BEEN IN WORSE SHAPE. IT WAS SCARY CONSIDERING IT WAS NEXT TO THE ENGINE WHICH HAS OIL, FUEL, ETC...GOING THROUGH IT. THERE WERE NO WARNING SIGNS THAT THERE WAS A PROBLEM WITH THE AC COMPRESSOR UNTIL ALL OF A SUDDEN IT CAUGHT ON FIRE. I HAVE MADE ATTEMPTS TO CALL MAZDA AND TRY TO GET SOME HELP ON THIS ISSUE, AND THEY SEEM TO NOT CARE AT ALL. I WANTED TO REPORT THIS IN HOPES SOME OTHER OWNERS OF THE VEHICLE COULD BE AWARE AND NOT EXPECT ANY HELP FROM MAZDA'S END. IT IS A SAFETY ISSUE AND IT NEEDS TO BE ADDRESSED/RECALLED. *TR

Engine
Filed Dec 1, 201251,113 milesTX

CHECK ENGINE LIGHT DUE TO THE EGR VALVE = EXHAUST GAS RECIRCULATION VALVE BEING STUCK IN THE OPEN POSITION WITH 51K MILES. THE DEALERSHIP REPLACED THE VALVE (PART NUMBER L3K9-20-300A) AND THE GASKET (PART NUMBER LF6T-20-305) FOR $882.63 BEING THAT IT WAS NOT COVERED UNDER MY CERTIFIED PRE OWNED WARRANTY OR MY EXTENDED WARRANTY SINCE IT IS PART OF THE EMISSIONS PACKAGE I PAID, IN FULL, OUT OF POCKET. I HAVE CHECKED SEVERAL ONLINE FORUMS AND HAVE SEEN THIS IS A COMMON OCCURRENCE FOR 2007 CX7 BETWEEN 25K AND 55K MILES. I THINK THIS IS A MUCH LARGER PROBLEM THAN REGULAR WEAR AND TEAR REQUIRING AN INVESTIGATION. *TR

Engine
Filed Nov 5, 201267,500 milesCA

DRIVING EAST ACROSS THE BAY BRIDGE FROM SF, THE ENGINE MADE A WHEEZING NOISE. AFTER A MILE THE POWER DROPPED, AND THE CAR WOULD ONLY TRAVEL AT 30 MPH. NO ENGINE LIGHT CAME ON TO WARN OF THIS, EVEN DURING THE EVENT. AT THIS POINT IT WAS OBVIOUS THAT IT NEEDED REPAIR ATTENTION, AND WE FOUND A MAZDA DEALER/REPAIR SHOP RELATIVELY CLOSE BY TO DRIVE IT TO. ONCE THEY HAD A CHANCE TO DIAGNOSE THE PROBLEM, THEY REPORTED TO US THAT ENGINE 'SLUDGE' WAS TO BLAME. THE TIMING CHAIN HAD BEEN RUBBING, AND THE VVT ACTUATOR HAD BEEN COMPROMISED. TURBO GALLEYS WERE ALSO PLUGGED. IN JAN. OF THIS YEAR, MAZDA POSTED AN EXTENDED WARRANTY FOR CX-7'S TIMING CHAIN AND VVT. HOWEVER, THE DEALER INFORMED US AFTER CHECKING WITH MAZDA THAT WE WERE NOT ELIGIBLE FOR THE WARRANTY. GAPS IN OUR HISTORY OF REPAIR WAS THE GIVEN REASON. AFTER AN APPEAL, THE REP FROM MAZDA SAID THE HIGHEST AUTHORITY HAD REVIEWED THE CLAIM AND AGAIN DECLINED TO HELP. WE HAVE READ NUMEROUS COMPLAINTS FROM OTHER CX-7 OWNERS WITH THE SAME PROBLEM. MANY OF THEM HAVE ALSO BEEN DENIED THE USE THE WARRANTY THAT MAZDA HAS EXTENDED.THIS IS A VAST AND SCARY PROBLEM WITH THIS VEHICLE. *TR

EngineFire
Filed Oct 22, 201249,000 milesPA

WHILE DRIVING THE CAR THE AC COMPRESSOR MADE A NOISE AND CEASED TO WORK. I NOTICED A STRANGE SMELL COMING FROM THE CAR FOLLOWED BY SMOKE COMING FROM THE ENGINE COMPARTMENT. I PULLED OVER AND OPENED UP THE HOOD TO FIND SMOKE POURING OFF OF THE AC COMPRESSOR AND A LARGE AMOUNT OF SPARKS SHOOTING OFF OF IT. THIS INDECENT OCCURRED 4 MONTHS AFTER THE EXTENDED WARRANTY ON THE AC COMPRESSOR RAN OUT. I'M NOT SURE WHY THIS ISN'T AN ISSUE THAT IS SUBJECT TO A RECALL, AS THERE WAS A VERY REAL DANGER OF A FIRE BREAKING OUT. *TR

Structure › Body
Filed Oct 22, 201244,000 milesUT

WE WERE DRIVING 65MPH ON THE I-15 FREEWAY IN CENTERVILLE UTAH AND THE SUNROOF EXPLODED WITH TREMENDOUS FORCE, THE SUNROOF WAS CLOSED AND WE WERE NOT NEAR AN OVER PASS, GLASS SHOT INTO THE CAR AND LUCKILY NO ONE WAS INJURED, IF THERE WOULD HAVE BEEN SOME ONE IN THE BACK SEAT THEY WOULD HAVE BEEN BLASTED WITH GLASS. THERE WAS BROKEN GLASS FROM THE FRONT FLOOR AREA TO THE REAR CARGO AREA WITH MOST OF IT IN THE BACK SEAT. AFTER INSPECTION IT WAS CLEAR THAT THE GLASS THAT REMAINED WAS LIFTED UPWARD AWAY FROM THE ROOF. WE SEARCHED ON THE WEB AND THIS HAS HAPPENED TO A GOOD MANY PEOPLE WITH THE SAME DESCRIPTION THAT THE GLASS EXPLODED OUTWARD WITH MANY PIECES BLASTED INTO THE CAR. THERE WAS NO SIGN OF AN OBJECT HITTING THE SUN ROOF. *TR

Equipment Adaptive/Mobility
Filed Oct 10, 2012139,000 milesTN

TL* THE CONTACT OWNS A 2007 MAZDA CX7. THE CONTACT STATED THAT SMOKE WAS EMITTING FROM THE VENTS. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND TURN OFF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION AND THEY STATED THAT THE AIR COMPRESSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.

Engine
Filed Sep 25, 201284,000 milesTX

VEHICLE WAS TRAVELING NORTH BOUND WHEN CHECK ENGINE LIGHT CAME ON AS WELL AS AT ON THE DRIVER CONSOLE, THE CAR WOULD NOT ACCELERATE OR SHIFT FROM 3RD GEAR IN THE MIDDLE HIGHWAY CAUSING THE VEHICLE TO DECREASE IN SPEED. *TR

Engine
Filed Sep 21, 201271,000 milesFL

ON 7/11/12 MY WIFE WAS DRIVING ON THE ENTRANCE RAMP TO THE FL. TURNPIKE WHEN HER MAZDA CX7, 07 ENGINE TURNED OFF COMPLETELY WITHOUT WARNING. SHE WAS ON A ONE LANE ROAD WITH A BLIND SIDED CURVE WHEN THIS HAPPENED. A 18 WHEELER TRUCK WAS COMING UP BEHIND HER AND ALMOST REAR ENDED HER VEHICLE. FORTUNATELY THE DRIVER OF THE TRUCK WAS ABLE TO STOP BEFORE HITTING MY WIFE CAR. AFTER A INVESTIGATION OF THE ENGINE PROBLEM I FOUND OUT THAT IT WAS A BAD TIMING CHAIN THAT CAUSED THE VEHICLE TO SHUT OFF THE WAY IT DID. I CALLED THE MAZDA MANUFACTURE AND THEY TOLD ME THAT THEY WERE AWARE OF THE TIMING CHAIN PROBLEM AND THAT'S WHY THEY SENT OUT LETTERS FOR AN EXTENDED WARRANTY ON THE TIMING CHAIN PROBLEM. THE ALSO STATED THAT THE ONLY WAY THEY WOULD REPLACE THE PART IS IF I COULD SHOW RECORDS OF EVERY OIL CHANGE THAT WAS DONE ON THE CAR FROM THE TIME OF PURCHASE. BEING THAT I PURCHASED THE VEHICLE USED I AM NOT ABLE TO SHOW ALL THE OIL CHANGE RECORDS THEY REQUEST. THE POINT IS THAT THE MANUFACTURE RECOGNIZED THAT THERE IS A PROBLEM WITH THE TIMING CHAIN. THEY SHOULD BE DOING A IMMEDIATE RECALL ON THE CAR TO FIX THE PROBLEM BEFORE SOMEBODY GETS SERIOUSLY INJURED OR KILLED..IF YOU CAN I ASK YOU TO PLEASE HELP WITH THIS MATTER.. *TR

Engine
Filed Sep 16, 201268,400 milesMD

THE VEHICLE SUDDENLY STOPPED RUNNING WHILE TRAVELING AT 65 MPH ON INTERSTATE 95. THE VEHICLE WAS SAFELY MOVED TO THE SIDE OF THE ROAD WHERE IT WAS THEN TOWED TO THE DEALER WHERE IT WAS PURCHASED. THE SERVICE REPRESENTATIVE INDICATED THAT THE ENGINE WOULD HAVE TO BE OPENED AT A COST OF $500 TO DETERMINE THE CAUSE OF THE PROBLEM. THEY SUSPECTED THAT THE TIMING CHAIN HAD BROKEN. AFTER CONSULTING WITH MAZDA CUSTOMER SERVICE, I WAS ADVISED TO HAVE THE VEHICLE TOWED TO A MAZDA DEALER. THE VEHICLE WAS TOWED TO THOMPSON MAZDA IN BALTIMORE, MARYLAND WHERE IT WAS CONFIRMED THAT THE TIMING CHAIN HAD BROKEN AND THAT THE ENGINE WOULD HAVE TO BE REPLACED. MAZDA HAD PROVIDE AN EXTENDED WARRANTY ON THE TIMING CHAIN FOR 7 YEARS OR 70,000 MILES. THE WARRANTY INDICATED THAT IF THERE WAS A TIMING CHAIN NOISE TO BRING INTO A MAZDA DEALER TO HAVE IT SERVICED UNDER THE WARRANTY. AT NO TIME WAS THERE A NOISE EXPERIENCED FROM THE ENGINE. MAZDA ALSO INDICATED THAT THE VEHICLE HAD TO HAVE SERVICE RECORDS TO BE COVERED. SINCE THE VEHICLE WAS PURCHASED USED IN APRIL 2011 WE ONLY HAD OUR SERVICE RECORDS AND THE CAR FAX SERVICE RECORDS. MAZDA INDICATED THAT BECAUSE THERE WAS A GAP IN THE SERVICE RECORDS, BETWEEN 31000 MILES (THE LAST RECORD SHOWN BY CAR FAX) AND 54000 MILES (WHEN WE HAD PURCHASED THE VEHICLE), THEY WOULD NOT COVER THE COST OF REPLACING THE ENGINE. IT IS MY BELIEF THAT MAZDA KNEW THERE WAS A DEFECT IN THE TIMING CHAIN AND HAD THEY BEEN PROACTIVE IN RECALLING THE VEHICLE AND REPLACING THE TI

Engine and Engine Cooling
Filed Sep 12, 201233,000 milesWA

MY 2007 CX-7 EXPERIENCED A CATASTROPHIC FAILURE OF THE A/C COMPRESSOR RESULTING IN SMOKE IN THE CABIN. AFTER PARKING TO ALLOW THE CAR TO CLEAR IT WOULD NOT RE-START AND I HAD TO BE TOWED TO THE LOCAL DEALER. THIS OCCURRED LATE ON A FRIDAY AFTERNOON AND SO THEY WERE CLOSED UNTIL THE FOLLOWING MONDAY. THE POTENTIAL FAILURE WAS KNOWN AND MAZDA HAD ISSUED A LETTER EXTENDING THE WARRANTY ON THIS ITEM BUT NOT A FULL RECALL. THE DEALER INSTALLED NEW PARTS BUT SINCE THEN IT HAS BEEN BACK SEVERAL TIMES BECAUSE OF LACK OF PERFORMANCE. I HAVE RECEIVED EXPLANATIONS OF TOO MUCH/TOO LITTLE REFRIGERANT BLOCK DLINES WITH PARTICLES FROM THE ORIGINAL FAILURE. AFTER THE THIRD RETURN VISIT IN JUNE 2012 THE PROBLEM APPEARED TO BE FIXED AND THE SYSTEM WORKED UNTIL LAST WEEK SO I SCHEDULED ANOTHER VISIT. THE PROBLEM HAS NOW BEING DIAGNOSED AS A FAILED HOSE FITTING AND THEY ARE EXPECTING ME TO PAY FOR THE PART BUT NOT THE LABOR. MY VIEW IS THAT PARTS LIKE THIS SHOULD NOT FAIL AT THE CURRENT 41,000 MILES AND THAT SOME OF THIS IS RELATED TO THE PREVIOUS FIXES. ALSO CO-INCIDENTALLY THE CHECK ENGINE LIGHT CAME ON AS I WAS SCHEDULING A DEALER APPOINTMENT. THIS HAS GONE ON AND OFF SEVERAL TIMES OVER THE LAST MONTH. IT HAS BEEN DIAGNOSED AS A FAILED EGR VALVE AND WILL COST $700 TO REPLACE. AGAIN THIS IS NOT SOMETHING THAT I WOULD EXPECT TO NEED AT SUCH A LOW MILEAGE AND ON A CAR THAT HAS ALL ROUTINE SERVING AND HAS BEEN BABIED. THIS PROMPTED ME TO GO ON-LINE TO RESEARCH AND THERE APPEARS TO BE LOTS OF SIMI

Engine
Filed Sep 10, 201280,000 milesNY

FELT SLIGHT JOLT, AND IMMEDIATELY LESS POWER, THEN ENGINE JUST STOPPED. MY OPINION IS THAT THE TIMING CHAIN FIRST "JUMPED" A TOOTH, THEN FAILED ALTOGETHER. I WAS ABLE TO COAST SAFELY OFF TO THE SHOULDER, WHERE I CALLED FOR A TOW. CAR WAS FLATBEDDED BACK TO THE DEALER AT MY REQUEST, AS THEY HAVE DONE ALL WORK ON THE CAR SINCE DAY 1. DEALER STATED SEVERAL DAYS LATER THAT ENGINE HAD NO COMPRESSION IN TWO OF THE FOUR CYLINDERS, AND A REMANUFACTURED ENGINE WOULD BE REQUIRED AT A COST OF $6400.00. LATER, HAVING RESEARCHED THIS, IT IS A COMMON PROBLEM AND SERIOUSLY PREMATURE FOR THIS MILEAGE AND FOR A CAR DRIVEN MODERATELY AND ON WHICH ALL RECOMMENDED MAINTENANCE HAS BEEN PERFORMED (BY THIS DEALER). I STATED MAZDA SHOULD STAND BEHIND THIS AND CONTRIBUTE ALL OR PART OF THE REPAIR BILL. SEVERAL DAYS LATER, DEALER STATES MAZDA REFUSED. *TR

Engine
Filed Sep 5, 201276,500 milesLA

MY HUSBAND WAS DRIVING THE VEHICLE DOWN A BACKROAD HIGHWAY GOING 60 WHEN ALL OF A SUDDEN THE CAR STOPPED. THERE WAS NO NOTICE, NO NOISE NOTHING. THE POS WAS TOWED TO THE LOCAL MAZDA DEALERSHIP. THE LOOKED AT THE VEHICLE AND SAID "TIMING CHAIN..$3000". OK, NOT WHAT WE EXPECTED BUT FINE, FIX IT. 24 HOURS LATER, THEY CALLED TO ADVISE THAT THE ENGINE IS BLOWN $7000. I CONTACT THE MAZDA CUSTOMER SERVICE ( AKA PEOPLE WHO ARE TRAINED TO TELL YOU THAT YOU ARE SOL) TO SEE IF THERE WAS ANY RECALL OR ANY OTHER THINGS THAT MAY COVER THIS. NO, NOTHING BUT A EXTENSION WAS MAILED JAN 2012 TO ADVISE THAT THE TIMING CHAIN WAS EXTENDED FOR REPAIR. NO NOTICE WAS RECEIVED AND THE ADDRESS THEY HAD ON FILE WAS CORRECT. SO HERE WE SIT WITH A WORTHLESS POS THAT NOBODY WANTS TO TAKE RESPONSIBILITY FOR. I WOULD RATHER HAVE IT SIT IN THE DRIVE WAY AND WE SHARE 1 VEHICLE THAN PUT 7000 INTO THIS CAR. I SEE THAT WE ARE NOT THE ONLY PEOPLE THAT HAVE BEEN TAKEN ADVANTAGE OF BY MAZDA. HAS ANYONE CALLED RECENTLY INTO CUSTOMER SERVICE TO HEAR THE LIST OF RECALL NOTICES? IT TAKE 8 MINS FOR THE AUTOMATED SYSTEM TO LIST THEM ALL. THIS COMPANY NEEDS TO TAKE RESPONSIBILITY FOR IT'S WORTHLESS MACHINES! IF A CLASS ACTION LAWSUIT EVER COMES OUT, I WILL JOIN IN A HEARTBEAT. CAN THE NHTSA PLEASE LOOK INTO THIS? I KNOW THAT WE ARE NOT THE ONLY PEOPLE ... NO TIME IN LIFE SHOULD AN ENGINE NEED TO BE REPAIRED WITH ONLY 76K ON IT!!! *TR

Power Train
Filed Aug 31, 201252,870 milesMT

WHILE DRIVING THE VEHICAL STARTED TO MAKE NOISE TOOK IT TO FIRST MECHANIC SHOP NEAR BYE AND THEY TOLD USE THE AC COMPRESSOR WAS FAILING BUT IT WOULD BE OK THEN ON THE WAY BACK HOME THE CAR STARTED TO SMOKE FROM THE COMPRESSOR BECAUSE THE CLUTCH HAD SEIZED UP WE PULLED OVER OTHERWISE IM SURE WE WOULD HAVE BROKEN THE BELT CAUSEING MORE DAMAGE. *TR

Engine
Filed Aug 31, 201255,000 milesPA

MY HUSBAND WAS DRIVING HOME WHEN HE SUDDENLY HEARD A LOUD WHINING NOISE THEN LOST POWER. ON THE WAY TO THE DEALER, HE NOTICED IT WAS SMOKING. *TR

Engine
Filed Aug 30, 2012115,000 milesLA

WHILE DRIVING ON INTERSTATE HIGHWAY, LOUD TICKING AND WHIRRING SOUND CAME FROM ENGINE. BLACK SMOKE CAME FROM REAR TAILPIPES AND WHITE SMOKE FROM UNDER THE HOOD. VEHICLE LOST POWER AND STOPPED. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Mazda CX-7 → · Every CX-7 year → · How the figures are calculated →