2025 Mazda CX-50 Hybrid

Routine

Owners filed 9 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 5 times.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes2
000
Power Train2
000
Vehicle Speed Control1
000
Structure › Body1
000
Forward Collision Avoidance › Warnings1
000
Engine1
000
Electrical System1
000

5 safety recalls

Part 573 reports
Suspension › Critical Fasteners25V737000
Filed Oct 29, 20251,007 vehiclesMazda North American Operations

Defect. Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hybrid vehicles. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachment.

Risk. Wheel or suspension component detachment can cause a loss of vehicle control and a loss of drive power, increasing the risk of a crash.

Remedy. Dealers will inspect the front suspension fastener bolts and, if necessary, replace and tighten them, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7925J. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 3, 2025.

Air Bags › Air Bag/Restraint Control Module › Software25V413000
Filed Jun 18, 20252 vehiclesMazda North American Operations

Defect. Mazda North American Operations (Mazda) is recalling certain CX-50 Hybrid and CX-50 vehicles. Incorrectly configured module software may cause the air bag to deploy improperly.

Risk. An air bag that deploys improperly increases the risk of injury during a crash.

Remedy. Dealers will update the module software, free of charge. Owner notifications will not be mailed due to all vehicles being under Mazda dealer control. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7625F.

Engine and Engine Cooling › Engine › Engine Control Module (ecu/Ecm)25V418000
Filed Jun 18, 202522 vehiclesMazda North American Operations

Defect. Mazda North American Operations (Mazda) is recalling certain 2025 CX-50 Hybrid vehicles. The transmission gear shifter can be moved from Neutral to Drive without pressing the brake pedal.

Risk. Shifting into gear without the brake pedal depressed can result in unexpected vehicle movement, increasing the risk of a crash.

Remedy. Dealers will replace the Engine Control Module (ECM) and reprogram the Hybrid Control Unit (HCU) and Power Control Unit (PCU), free of charge. Interim owner notification letters were mailed August 15, 2025. A second notice will be sent once the remedy becomes available, anticipated late summer 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7725F.

Trailer Hitches25V167000
Filed Mar 14, 202563 vehiclesMazda North American Operations

Defect. Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-50 vehicles equipped with Mazda Genuine Accessory trailer hitches. The trailer hitch assembly bolts may loosen and cause the assembly to separate from the vehicle body during towing or normal driving conditions.

Risk. A detached trailer hitch assembly can create a road hazard, increasing the risk of a crash.

Remedy. Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters were mailed April 4, 2025. Mazda's number for this recall is 7225C.

Lane Departure › Sensing System › Camera24V649000
Filed Sep 3, 2024672 vehiclesMazda North American Operations

Defect. Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not automatically adjust from high beams to low beams as intended.

Risk. Automatic braking, steering assist, and headlight control systems that do not function as intended can increase the risk of a crash.

Remedy. Dealers will inspect and replace the forward sensing camera as necessary, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6824H.

What owners reported

Newest filings
Power Train
Filed Jul 20, 2025MI

On three separate occasions, while in reverse backing out of my driveway, the car failed to engage the transmission when shifting into drive, acting like it was in neutral. There were no warning lights or messages on the dashboard. The only way that I found to engage the transmission was to turn off the vehicle, turn back on, and move selector to drive. This is a safety issue as I've had cars approaching in both directions with the CX-50 behing immobilized and not able to move out of the roadway.

Service Brakes
Filed Jul 19, 2025CA

When using adaptive cruise control, during SOME cornering, SOMETIMES the car brakes unexpectedly, very aggressively, without warning. Very dangerous, especially when another car is behind you.

Vehicle Speed Control
Filed Jul 18, 2025TX

1) Driving on an expressway and the red warning light goes on - two red bars with a sterring wheel in the middle. Car sounded an alarm that indicated we were going to crash. No cars in front of us. 2) Driving on the expressway with the cruise control on. Driving 75 miles an hour and the vehicle goes to 30 miles an hour and I have to accelerate. Thank the Lord no one was behind me. This has happened 3 times. I took it into Mazda and tool them the issue but they just did their regular maintenance on my car. There is a major issue with this vehicle and nobody wants to admit Need your help

Forward Collision Avoidance › Warnings
Filed Jul 12, 2025TX

Due to a hybrid battery malfunction, full body sensor mlafunction and TPMS functionality error, vehicle left inoperable. Vehicle could not be placed in neutral. Vehicle could not be jump started.

Power Train
Filed Jun 30, 2025GA

I bought the car new from Mazda in December, 2024, and I am the original owner of the car. I backed out of a parking space. I shifted my gear to D, but the car kept sliding backward. I quickly shifted the gear back to P, pressed the parking brake, and turned off my engine. I had to restart my engine several times before the car will drive forward in D. This incident happened twice already.

Structure › Body
Filed Mar 7, 2025NC

First issue: Rough idle at start. The interior cabin vibrates enough to question the vehicle quality. The rough idle lasts about 40 seconds then engine switches to smooth vibration. It's actually unnerving. Second issue: it's well known in 2025 Mazda installed the Toyota RAV4 hybrid engine and transmission into the CX-50. The current ICE engine model had to be modified. As a result there are some structural issues that may become problematic. The front passenger door scrapes against the interior fender. During manufacturing to cover up the defect Mazda purposely offset the passenger side fender mask the defect. This should seriously can into question the structural integrity of the vehicle. The primary concern is by offsetting the fender have the impacted the ability of the crumble zones in this area? Additionally, the front passenger door may become stuck since there is no uniformity in the panel alignment. This should raise caution since the modifications necessary to accommodate the hybrid system my have impacted overall vehicle integrity.

Engine
Filed Feb 7, 2025NC

Check engine light came on at 600 miles. Took it to the dealer and the code was a p3400 code, cylinder deactivation fault. The dealership replaced both solenoids, part #PYFA-12-360A, found metal in OCV valves. When we got the car back I changed the oil, cut the oil filter open and found large metal shavings. At about 1300 miles the same check engine light came on. Back to the dealership with the same code. Now Mazda says to replace the head.

Electrical System
Filed Jan 23, 2025TX

We have had this 2025 Mazda CX-50 hybrid for a couple of months. On January 21, 2025, my wife tried to start it after shopping at a Dollar store. All the warnings lights came on, blinking, and the car was unresponsive to drive. After repeated attempts to start the car, the warning lights, finally, did go off, but a message of "hybrid system malfunction have vehicle inspected" came on. It finally started and allowed her to drive home. The alert about the hybrid system went off. So far, it has not happened again. I called the service department, and all they said was to bring it in if it does it again. No one has looked at it. Really wasn't any risk to her since she was in town. But had it happened somewhere where she didn't have phone service, it could have put her at risk. I don't really know what happened, but the biggest thing is the worry that it will do it again.

Service Brakes
Filed Oct 28, 2024NJ

Brake pads loose / moving inside the shims of overall Brake system for the vehicle . Making audio noise while driving and parking and stopping vehicle. Safety risk of brake Failure Minor Odor of fire/fumes

9 of 9 complaints, reproduced as filed.

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 29, 2025. Source: NHTSA Office of Defects Investigation.