No owner complaints are on file for this vehicle. It has been recalled 8 times.
8 safety recalls
Part 573 reports
Engine and Engine Cooling › Engine15V275000
Filed May 11, 20152,124 vehiclesMack Trucks, Inc.
Defect. Mack Trucks, Inc. (Mack) is recalling certain model year 2011-2016 Mack MRU and LEU trucks manufactured June 25, 2010, to April 30, 2015, and 2015-2016 LR6 trucks manufactured from December 18, 2014 through March 6, 2015. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
Risk. If engine oil comes into contact with a hot surface, there could be an increased risk of a fire.
Remedy. Cummins will notify owners on behalf of Mack, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact Mack customer service at 1-800-528-6586 or Cummins Inc. at 1-800-343-7357. Mack's number for this recall is SC0391.
Exterior Lighting › Turn Signal › Flasher Unit14V208000
Filed Apr 18, 201444,047 vehiclesMack Trucks, Inc.
Defect. Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.
Risk. A failure of the hazard warning lights could reduce the trucks visibility, increasing the risk of a crash.
Remedy. Mack will notify owners, and dealers will replace the electronic flasher unit, free of charge. The recall will begin by mid-June 2014. Interim letters went out to owners on June 23, 2014. The recall began on July 25, 2014. Owners may contact Mack customer service at 1-866-298-6586. Mack's number for this recall is SC0379.
Engine and Engine Cooling › Engine14V137000
Filed Mar 24, 20141,934 vehiclesMack Trucks, Inc.
Defect. Mack Trucks Inc. (Mack) is recalling certain model year 2014-2015 CXU, 2010-2015 LEU, and 2011-2015 MRU vehicles manufactured with certain Cummins Westport Model ISL G and ISX12 G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.
Risk. The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
Remedy. Cummins and Cummins Westport will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on March 12, 2014. Customers may contact Mack at 1-336-393-2000 or Cummins Inc. at 1-800-343-7357. Mack's number for this recall is SC0377.
Engine and Engine Cooling › Exhaust System14V088000
Filed Feb 21, 2014958 vehiclesMack Trucks, Inc.
Defect. Mack Trucks, Inc. (Mack) is recalling certain model year 2010-2015 LEU vehicles manufactured May 14, 2009, through February 14, 2014, and equipped with a Cummins ISL engine. In the affected vehicles, the exhaust pipe may disconnect from the muffler/catalyst.
Risk. If the exhaust pipe separates from the muffler on a twin-steer configured vehicle where the vehicle is operated from the right side, the operator may be exposed to carbon monoxide levels which may cause personal injury.
Remedy. Mack will notify owners. The recall began on April 21, 2014. The recall is expected to begin in late April 2014. Owners may contact Mack Trucks at 1-336-393-2000. Mack's number for this recall is SC0376.
Electrical System › Alternator/Generator/Regulator12V096000
Filed Mar 8, 2012318 vehiclesMack Trucks, Inc
Defect. MACK IS RECALLING CERTAIN MODEL YEAR 2010-2012 LEU AND MODEL YEAR 2011-2012 MRU VEHICLES, MANUFACTURED FROM MAY 14, 2009, THROUGH OCTOBER 31, 2011, AND BUILT TO OPERATE ON COMPRESSED NATURAL GAS. ON THESE VEHICLES THE ALTERNATOR GROUND CABLE RUNS DIRECTLY TO THE STARTER, WHICH DEFEATS THE CIRCUIT PROTECTION.
Risk. IN THE EVENT OF AN ELECTRICAL SHORT, A VEHICLE FIRE MAY RESULT.
Remedy. MACK WILL NOTIFY OWNERS, AND DEALERS WILL RELOCATE THE ALTERNATOR GROUND CABLE TO THE ENGINE GROUND STUD. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON APRIL 19, 2012. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
Power Train › Driveline11V295000
Filed May 20, 2011584 vehiclesMack Trucks, Inc
Defect. MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2012, CHU, CXU, GU, MRU, LEU, AND TD TRUCKS EQUIPPED WITH A MERITOR DRIVELINE. THE TUBING USED TO ASSEMBLE THE AFFECTED DRIVELINES HAS A NONCONFORMING SEAM WELD WITH INSUFFICIENT BONDING OF THE MATERIAL.
Risk. THIS CAN RESULT IN SEAM WELD FRACTURE WHEN TORQUE IS APPLIED. ONCE THE TUBE SEAM WELD IS FRACTURED, THE DRIVELINE MAY BECOME INOPERABLE WHICH MAY RESULT IN A DISABLED VEHICLE OR DEBRIS FROM THE DRIVELINE MAY FALL ON THE ROADWAY, BOTH OF WHICH CAN INCREASE THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE DRIVELINES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 25, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-528-6586.
Service Brakes, Air › Slack Adjusters › Automatic11V272000
Filed May 3, 20111,524 vehiclesMack Trucks, Inc
Defect. MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHU, CXU, GU, LEU AND MRU TRUCKS MANUFACTURED FROM OCTOBER 15, 2010, THROUGH JANUARY 31, 2011, AND EQUIPPED WITH GUNITE AUTOMATIC SLACK ADJUSTERS. DUE TO AN INCOMPLETE "KNITTING" OF THE IRON AT THE TIME OF CASTING, INADEQUATE STRUCTURAL INTEGRITY OF THE SLACK ADJUSTER HOUSING CAN OCCUR, WHICH COULD CAUSE THE HOUSING TO BREAK AT THE HANDLE UNDER NORMAL OPERATING LOADS.
Risk. SLACK ADJUSTERS WITH THIS FLOW NOTCH COULD CRACK UNDER NORMAL BRAKING CONDITIONS CAUSING LOSS OF BRAKING WHICH COULD RESULT IN A VEHICLE CRASH.
Remedy. MACK TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE SUBJECT SLACK ADJUSTERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 24, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-528-6586.
Electrical System11V212000
Filed Apr 1, 20113,763 vehiclesMack Trucks, Inc
Defect. MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008-2012 MRU AND LEU HEAVY TRUCKS MANUFACTURED FROM JANUARY 3, 2007, THROUGH FEBRUARY 3, 2011. THE ELECTRICAL CIRCUITRY IN THESE VEHICLES MAY NOT PROVIDE ADEQUATE OVERCURRENT PROTECTION.
Risk. IN THE EVENT OF AN ELECTRICAL OVERAGE, THE FUSE THAT SHOULD PREVENT THE OVER CURRENT FROM REACHING THE MIRROR SWITCH CIRCUIT MAY FAIL, SUCH THAT THE MIRROR SWITCH CAN OVERHEAT. AN OVERHEATED SWITCH COULD CAUSE A VEHICLE FIRE.
Remedy. DEALERS WILL INSTALL A RELAY HARNESS TO PREVENT THE MIRROR SWITCH FROM OVERHEATING. THEY WILL ALSO INSPECT THE MIRROR SWITCH AND IF SIGNS OF OVERHEATING ARE SHOWN, REPLACE THAT SWITCH. ALL INSPECTIONS AND REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 30, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 11, 2015. Source: NHTSA Office of Defects Investigation.