2007 Mack Chn

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the engine and engine cooling › engine. It has been recalled 12 times.

What fails
ComponentReportsCrashesFiresInjuries
Engine and Engine Cooling › Engine1
000

12 safety recalls

Part 573 reports
Trailer Hitches › Fifth Wheel Assembly07V497000
Filed Oct 23, 2007950 vehiclesMack Trucks, Inc

Defect. ON CERTAIN TRUCKS EQUIPPED WITH A SAF HOLLAND SIMPLEX FIFTH WHEEL, THE LEVER ARM PIVOT BOLT MAY HAVE BEEN OVER TIGHTENED. AN OVER TIGHTENED PIVOT BOLT CAN DISTORT THE PIVOT BOLT SPACER SLEEVE, WHICH MAY PREVENT THE FIFTH WHEEL LATCH JAW FROM CLOSING AND LATCHING SECURELY AROUND THE TRAILER KING PIN.

Risk. THERE IS A POSSIBILITY THAT THE PIVOT BOLT CAN BECOME LOOSE WITHOUT THE DRIVER'S KNOWLEDGE. WHEN THIS OCCURS, THE DRIVER COULD DRIVE AWAY AND THE TRAILER COULD BECOME DISENGAGED, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL REPLACE THE PIVOT BOLT AND SLEEVE WITH A HEX HEAD SHOULDER BOLT AND WASHER FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 28, 2008. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-528-6586.

Fuel System, Diesel07V401000
Filed Sep 5, 200735,649 vehiclesMack Trucks, Inc

Defect. ON CERTAIN TRUCKS EQUIPPED WITH ASET AC MODEL ENGINES, THE ENGINE AS CONFIGURED WITH AN EXTERNAL EXHAUST GAS RECIRCULATION SYSTEM MAKES SERVICING THE FUEL INJECTION LINES DIFFICULT WHEN USING TRADITIONAL TOOLS. THEREFORE, IT IS POSSIBLE FOR FUEL LEAKS TO DEVELOP WHEN REMOVING AND INSTALLING THE FUEL INJECTION LINES.

Risk. A LEAK IN THE FUEL INJECTION LINE MAY SPRAY FUEL ON THE HOT SURFACES OF THE EXHAUST GAS RECIRCULATION SYSTEM, WHICH COULD RESULT IN AN ENGINE FIRE.

Remedy. DEALERS WILL REPLACE THE FUEL INJECTION LINES FREE OF CHARGE. NOTE: THIS RECALL SUPERSEDES A PREVIOUS CAMPAIGN CONDUCTED IN 2006 (PLEASE SEE 06V392). THE RECALL BEGAN ON SEPTEMBER 11, 2007, WITH SUBSEQUENT MAILINGS EVERY SIX WEEKS UNTIL APRIL 2008. OWNERS MAY CONTACT MACK AT 800-528-6586.

Service Brakes, Air › Supply › Check Valve07V361000
Filed Aug 15, 200721,847 vehiclesMack Trucks, Inc

Defect. ON CERTAIN TRUCKS EQUIPPED WITH PARKER SINGLE CHECK VALVES (SCV) PROVIDED BY BENDIX. THE DEFECT EXISTS IN THE PARKER SCV THAT CONNECTS WITH THE SUPPLY PORT OF THE SR-7 SPRING BRAKE MODULATING VALVE. AFTER PROLONGED USE OF THE PARKER SCV, THE VALVE BODY RETAINER MAY BECOME EXCESSIVELY WORN AND EVENTUALLY BREAK APART. PIECES OF THE PARKER SCV CAN BECOME LODGED INSIDE THE SR-7 SPRING BRAKE MODULATING VALVE, POTENTIALLY CAUSING EITHER LEAKAGE OUT OF THE SR-7 VALVE OR PREVENTING AIR FROM PROPERLY EXHAUSTING FROM THE SR-7 VALVE.

Risk. THIS CONDITION CAN CAUSE A DELAY IN THE APPLICATION OF THE SPRING BRAKES TO PARK THE VEHICLE AFTER THE OPERATOR PULLS THE DASH VALVE BUTTON. THESE CONDITIONS CAN OCCUR WITHOUT WARNING, LEADING TO UNINTENDED VEHICLE ROLLAWAY, BRAKE DRAG, OR IN THE CASE OF LOSS OF PRIMARY CIRCUIT, INABILITY TO MODULATE THE SPRING BRAKES.

Remedy. MACK IS WORKING WITH BENDIX TO REPLACE THE PARKER SINGLE CHECK VALVE. THE RECALL BEGAN ON JANUARY 9, 2008. OWNERS MAY CONTACT BENDIX AT 1-440-329-9000 OR MACK AT 1-800-528-6586.

Parking Brake07V360000
Filed Aug 15, 200718,805 vehiclesMack Trucks, Inc

Defect. ON CERTAIN TRUCKS EQUIPPED WITH BENDIX SR-7 SPRING BRAKE MODULATING VALVES, THE INTERNAL RUBBER CHECK VALVE MAY LEAK CAUSING A DELAY IN THE APPLICATION OF THE SPRING BRAKES TO PARK THE VEHICLE AFTER THE OPERATOR PULLS THE DASH VALVE BUTTON.

Risk. THIS COULD DELAY OR FAILURE IN APPLYING THE PARKING BRAKES WHICH COULD RESULT IN A VEHICLE ROLL AWAY, INCREASING THE RISK OF A CRASH.

Remedy. MACK IS WORKING WITH BENDIX TO REPAIR THESE VEHICLES (PLEASE SEE 07E037). BENDIX WILL INSTALL A CHECK VALVE REPAIR KIT FOR THE AFFECTED SR-7 SPRING BRAKE MODULATING VALVE FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 10, 2008. OWNERS MAY CONTACT BENDIX AT 1-440-329-9000 OR MACK AT 1-800-528-6586.

Fuel System, Diesel07V159000
Filed Apr 13, 20079,102 vehiclesMack Trucks, Inc

Defect. CERTAIN TRUCKS WERE RECALLED FOR THE INSTALLATION OF SLEEVES ON THE FUEL INJECTION LINE AS REQUIRED BY SAFETY RECALL SC0317 (NHTSA RECALL NO. 06V392). THERE IS A POSSIBILITY THAT THE NEW SLEEVES MAY CHAFE THE FUEL INJECTION LINE.

Risk. THIS COULD COMPROMISE THE FUEL INJECTION LINE OVER TIME WHICH COULD POSSIBLY RESULT IN AN ENGINE FIRE.

Remedy. DEALERS WILL REMOVE THE PROTECTIVE SLEEVES ON ALL FUEL INJECTION LINES FREE OF CHARGE. THIS RECALL BEGAN ON APRIL 19, 2007. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-528-6586.

Power Train › Axle Assembly07V123000
Filed Mar 21, 200751 vehiclesMack Trucks, Inc

Defect. ON CERTAIN TRUCKS, THE AXLE HOUSINGS MAY HAVE BEEN MANUFACTURED WITH STEEL THAT WAS OUT OF SPECIFICATION WHICH COULD RESULT IN A FATIGUE FAILURE OVER TIME.

Risk. IF A FATIGUE FAILURE OCCURS AND IS LEFT UNATTENDED, THE AXLE MAY LOCK UP OR THE END OF THE AXLE COULD COME OFF, WHICH COULD RESULT IN A VEHICLE CRASH.

Remedy. DEALERS WILL INSPECT AND REPLACE THE AXLES FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT APRIL 9, 2007. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-528-6586.

Steering07V023000
Filed Feb 1, 20072,085 vehiclesMack Trucks, Inc

Defect. ON CERTAIN TRUCKS, THE NUT THAT RETAINS THE STEERING WHEEL MAY NOT HAVE BEEN INSTALLED.

Risk. IF THE RETAINING NUT WAS NOT INSTALLED, THE STEERING WHEEL MAY COME OFF, WHICH COULD RESULT IN A VEHICLE CRASH.

Remedy. DEALERS WILL REMOVE THE HORN BUTTON TO CONFIRM THAT THE RETAINING NUT WAS INSTALLED. A RETAINING NUT WILL BE ADDED IF THE NUT IS MISSING. THE RECALL BEGAN ON FEBRUARY 12, 2007. OWNERS MAY CONTACT MACK TRUCKS AT 800-866-1177.

Fuel System, Diesel06V392000
Filed Oct 13, 200640,204 vehiclesMack Trucks, Inc

Defect. ON CERTAIN TRUCKS, A LEAK IN THE ASET AC FUEL INJECTION LINE MAY SPRAY FUEL ON THE EXHAUST GAS RECIRCULATION PIPES THAT CARRY HOT EXHAUST GASES .

Risk. THIS COULD POTENTIALLY RESULT IN AN ENGINE FIRE.

Remedy. MACK HAS ISSUED A STOP WORK ON THIS CAMPAIGN UNDER FURTHER NOTICE (2-22-2007). THE REMEDY DOES NOT ADEQUATELY ADDRESS THE ISSUE ON ALL VEHICLES. MACK WILL RE-RELEASE THE RECALL IN THE NEAR FUTURE. (PLEASE SEE NHTSA NO. 07V159/MACK RECALL NO. SCO323 FOR VEHICLES THAT HAVE HAD THIS REPAIR ALREADY PERFORMED.) THIS RECALL HAS BEEN SUPERSEDED (PLEASE SEE 07V401/SC0324).

Service Brakes, Air06V367000
Filed Sep 26, 20061,102 vehiclesMack Trucks, Inc

Defect. ON CERTAIN TRUCKS, THE BRAKE CAM TUBES ON THE STEER AND DRIVE AXLES MAY NOT HAVE BEEN GREASED.

Risk. THE BRAKE CAM JOURNALS MAY CORRODE WHICH MAY LEAD TO THE BRAKES DRAGGING WHICH COULD RESULT IN A VEHICLE FIRE.

Remedy. DEALERS WILL ADD GREASE TO THE BRAKE CAM TUBES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 29, 2006. OWNERS MAY CONTACT MACK AT 1-800-866-1177.

Fuel System, Diesel06V290000
Filed Aug 3, 2006342 vehiclesMack Trucks, Inc

Defect. ON CERTAIN TRUCKS, THE FUEL LINE CROSSOVER BRACKET MAY PREMATURELY FAIL AND UNEXPECTEDLY FALL TO THE ROAD. THE LOCATION AND SIZE OF THE BRACKET DRAWS A CONCERN TO THE BRACKET BEING PICKED UP AND THROWN BY THE DRIVE AXLE WHEELS.

Risk. IF THE CROSSOVER BRACKET FALLS A CRASH MAY OCCUR WITHOUT PRIOR NOTICE.

Remedy. DEALERS WILL REPLACE THE BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 20, 2006. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-528-6586.

Showing 10 of 12 campaigns, newest first.

What owners reported

Newest filings
Engine and Engine Cooling › Engine
Filed Feb 14, 2011107,000 milesMS

2007 MACK TRUCK CHN 613, 427 ASET AC ENGINE FAILURE DUE TO OIL PUMP DRIVE GEAR SPINNING LOOSE ON AUXILIARY SHAFT. WHEN THE VEHICLE BEGAN TRAVELING DOWN HILL, THE OIL PUMP DRIVE GEAR FAILED CAUSING AN IMMEDIATE LOSS OF OIL PRESSURE. THE ENGINE BECAME A CRITICAL INSTRUMENT IN CONTROLLING THE VEHICLE'S DOWN HILL SPEED PARTICULARLY THE ENGINE BRAKE FEATURE AKA THE "JAKE BRAKE". THE ENGINE BRAKE USES ENGINE OIL FLOW TO OPERATE. SINCE THERE WAS NO MORE OIL FLOW, THE ENGINE BRAKE WAS RENDERED UNUSABLE. AT THIS POINT, THE CHOICE WAS TO CONTINUE DOWN HILL AND RELY SOLELY ON THE VEHICLE BRAKES TO CONTROL THE VEHICLE SPEED, OR CONTINUE TO USE THE ENGINE WITHOUT THE ADDED BRAKING POWER OF THE ENGINE BRAKE KNOWING THAT THE ENGINE WOULD BE DESTROYED. THE DRIVER CHOSE TO DESTROY THE ENGINE AND NOT RISK HIS LIFE OR THE LIVES OF OTHERS. THE DEALER REFUSED TO REPAIR THE VEHICLE UNDER WARRANTY BECAUSE THE EECM INDICATED THE ENGINE'S MAXIMUM ALLOWED SPEED WAS EXCEEDED. FURTHER INVESTIGATION REVEALED THE PROBLEM IS INHERENT TO ALL ASET ENGINES BECAUSE THE OIL PUMP GEAR HELIX WAS CHANGED FOR THE NEW DESIGN ENGINE. THE AUXILIARY SHAFT DIRECTION OF ROTATION WAS REVERSED AND THE DIRECTION OF THRUST ON THE DRIVE GEAR FORCES THE DRIVE GEAR AWAY FROM THE REAR BEARING JOURNAL WHICH IT IS NESTED AGAINST. OLDER ENGINE DESIGN HAD THE DIRECTION OF THRUST TOWARD THE BEARING JOURNAL WHICH HELD THE GEAR IN PLACE. ANY CONDITION, (LIKE AN ENGINE OVERSPEED) THAT WOULD INCREASE OIL PRESSURE COULD DISLODGE THE GEAR.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2007
YearComplaintsRecallsFiresDeathsAssessment
20080100Routine
2007 — this page11200Routine
200601300Routine
200501000Routine
20040700Routine
20030300Routine
20020200Routine

Compare every Chn year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 23, 2007. Source: NHTSA Office of Defects Investigation.