WHILE DRIVING IN INCLEMENT WEATHER THE VEHICLE WOULD WANDER TO THE LEFT AND RIGHT. THE CONSUMER BELIEVES THIS PROBLEM OCCURRED BECAUSE THE VEHICLE WAS MANUFACTURED WITHOUT A REAR STABILIZER. *TS *NLM
2002 Lincoln Town Car complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
IN A FRONTAL COLLISON, NONE OF THE AIR BAGS DEPLOYED ON IMPACT. *AK THE CONSUMER STATES THAT FORD DID SEND SOMEONE TO CHECK OUT THE SYSTEM, AND THEY SAID THAT ALL THE SENSORS WERE WORKING. THERE'S OVER $10K WORTH OF DAMAGE IN THE FRONT OF THE VEHICLE. THE FACTORY REPRESENTATIVE SAID IT WAS NOT HIT WITHIN 27 PERCENT RADIUS OF THE CENTER. BUT WITH THE IMPACT, THEY SHOULD HAVE DEPLOYED. *SCC
WHEN STARTING VEHICLE AND PUTTING FOOT ON GAS PEDAL VEHICLE WILL TAKE OFF LIKE A ROCKET. PLEASE PROVIDE ANY FURHTER INFORMATION.*AK
BRAKE PEDAL AND ACCELERATOR PEDAL ARE TOO CLOSE TOGETHER. *AK CONSUMER STATES THAT WHEN PUSHING DOWN ON THE BRAKE PEDAL, THE SIDE OF HIS FOOT HITS THE ACCELERATOR AND THE CAR MAY MOVE FORWARD. CONSUMER HAS HAD TWO CLOSE CALLS. CONSUMER IS CONCERNED WITH THE DESIGN, TO PREVENT TOUCHING THE PEDAL. *SCC
WHILE DRIVING 30MPH INVOLVED IN A HEAD-ON COLLISION AND AIR BAGS DID NOT DEPLOY. *AK
WHILE DRIVING DOWN A MOUNTAIN, THE ENGINE WENT INTO AN UNCONTROLED SPEED. IT WAS IF SOMEONE FLOORED THE GAS AND THE ENGINE SCREAMED. THE BRAKES DID NOT WORK, NOR DID THE EMERGENCY BRAKE. THE ONLY WAS TO SLOW IT DOWN SOME WAS TO PUT IT IN NEUTRAL. WHEN PUT INTO DRIVE AGAIN, WE FISHTAILED THE CAR. FINALLY, MY HUSBAND, TURNED THE CAR OFF. EACH TIME WE WENT UP A HILL WE SLOWED DOWN BUT NOT ENOUGH TO STOP, THEN WOULD PICK UP SPEED WHEN WE HIT ANOTHER HILL. AFTER SEVERAL MILES MY HUSBAND, WHEN THERE WASN'T A GULLY, DROVE ON THE SIDE IN DIRT AND HIGH GRASS TO SLOW US DOWN. FINALLY, JUST BEFORE WE CRESTED ANOTHER HILL, HE WAS ABLE TO PULL OVER MORE AND STOP. THIS DOESN'T EVEN DESCRIBE HOW HORRIBLE IT WAS. WE DIDN'T THINK WE WERE GOING TO DIE, WE KNEW WE WERE, BUT WEREN'T SURE IF WE'D GO OVER A CLIFF OR INTO TREES. WE STILL DON'T KNOW HOW WE PULLED IT OFF. NEEDLESS TO SAY, I'M ANGRY THAT WE HAD BROUGHT THE CAR IN 5 WEEKS BEFORE FOR THE SAME PROBLEM, BUT ON FLAT ROAD, AND THEY FOUND NOTHING WRONG WITH THE CAR. I HAVE BEEN INFORMED THAT THE NEMITH MOTORS FOUND OUT BY CALLING THE MANUFACURER, THAT THIS HAD BEEN A PROBLEM. HAD THEY KNOWN 5 WEEKS BEFORE THIS, THEY WOULD NOT HAVE GIVEN BACK OUR CAR TO US. I WOULD LIKE ANY REPORT THAT THIS HAS HAPPENED TO OTHERS, AND HOPE THEIR EXPERIENCE TURNED OUT AS WELL AS OURS.*AK
WHILE APPLYING THE BRAKES, THE VEHICLE WOULD NOT STOP, CONSUMER REARENDED THE BACK OF ANOTHER VEHICLE, DEALER STATED THERE WERE NO PROBLEMS WITH THE BRAKE SYSTEM, CONSUMER STATES ANOTHER TIME WHILE APPLYING THE BRAKES, THE BRAKES DID NOT ENGAGE, HOWEVER THIS TIME HE TOOK HIS FOOT OFF THE BRAKE PEDAL AND REAPPLIED, THEN VEHICLE STOPPED IMMEDIATELY. *SLC
ON TWO OCCASIONS WIHILE ATTEMPTING TO STOP THE BRAKES FAILED TO STOP THE VEHICLE, THE FIRST OCCURANCE THE VEHICLE STRUCK ANOTHER VEHICLE, NO INJURIES REPORTED, ON THE SECOND OCCURANCE THE BRAKES DID NOT ENGAGE UNTIL THE CONSUMER TOOK HIS FOOT OFF THE BRAKE COMPLETELY AND REAPPLIED, NO ACCIDENT OCUED THIS TIME. *MJ
THE MASTER CYLINDER FAILED AND WAS REPLACED TWICE IN LESS THAN A MONTH. *YH
2/20/2007. CONTACT REPLACED THE MASTER CYLINDER. *MC THE MASTER CYLINDER HAD TO BE REPLACED TWICE, ONCE AT 1090 MILES AND AGAIN AT 1529 MILES. *NM
THE DRIVER SIDE DOOR SWINGS OPEN AT INTERMITTENT AND UNPREDICATBLE TIMES AND FAILS TO CLOSE. *AK
CONSUMER STATES WHEN LOOKING THROUGH THE WINDSHIELD AT EYE LEVEL, ALL YOU SEE IS THE DEFROST VENT GRILL, ITS REFLECTING ON WINDSHIELD AT EYE LEVEL. DEALER STATED IT WAS NORMAL. CONSUMER FEELS THIS IS VERY DANGEROUS. NLM *SLC
GAS PEDAL AND BRAKE PEDAL ARE TOO CLOSE TOGETHER. WHEN TRYING TO APPLY BRAKES CONSUMER WILL SOMETIMES PRESS ON GAS PEDAL ALSO. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK
WHILE DRIVING SUN ROOF ROOF BLEW OFF. THIS COULD HAVE CAUSED SOMEONE TO BE INJURED.*AK
HEAD RESTRAINT SET TOO LOW ON DRIVER'S SIDE, NO PROTECTION FOR DRIVER'S HEAD IF VEHICLE GETS INVOLVED IN A CRASH. DEALER/MANUFACTURER WERE NOTIFIED, AND UNWILLING TO ASSIST IN THIS MATTER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS PROBLEM. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Lincoln Town Car → · Every Town Car year → · How the figures are calculated →