WE WERE SITING IN THE PARKINGLOT WHEN WE HEARD A LOUD BANG AND THE FRONT LEFT SIDE OF THE NAVIGATOR DROPPED I GOT OUT TO SEE WHAT HAD HAPPEND AND LOOK UNDER THE CAR AND SAW THE END OF THE ROD HANGING DOWN. IT FAILD RIGHT WHERE IT WOULD CONECT TO THE FRONT SUSPENSION I HAVE NEVER SEEN A TIE ROD FAIL BEFORE. AND TOO FAIL WHILL WE WERE NOT DRIVING WAS NICE. I HAD JUST PULLED INTO THE PARKING LOT AND HAD BEEN PARKED FOR ABOUT TEN MINUTES WHEN IT JUST FAILLED. *AK
1998 Lincoln Navigator complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
TURN SIGNALS MALFUNCTIONED 20 TIMES, SMOKE IS PRESENT UPON FUSE BLOWING. *AK
WE FIVE WERE DRIVING TO PENDLETON, OREGON FOR A NEW YEARS CELEBRATION WE WERE ALL STRAIGHT AND SOBER. THE CAR SUDDENLY SWUNG TO THE LEFT DRIVER CORRECTED TO THE RIGHT. HAPPENED AGAIN, HARDER. RAINY AND COLD AND DARK OUT. DRIVER CORRECTED BUT THE CAR SWUNG TO THE LEFT AS THOUGH POSSESSED, HURLING US INTO A NIGHTMARE 4 FULL ROLLS. DRIVER SUSTAINED HOLE IN HER CROWN(HEAD)PLUS HAND AND ARM PAIN. PASSENGER SUSTAINED SHOULDER PAIN. PASSENGER BEHIND PERSON SUSTAINED BACK INJURIES. PASSENGER BEHIND DRIVER IN SEATBELT O.K. EXCEPT FOR BRUISING FROM SEAT BELT. 5TH PERSON IN BACK HAD COMPRESSION IN CHEST, KNEE WRENCHED, AND HORRIBLE LEG CRAMPING FOR 2 WEEKS. THANK GOD WE LIVED TO TELL THE STORY. I CAN BE REACHED AT 425-462-1396 I AM CONNIE(OWNER) STAYING AT MY DAUGHTERS UNTIL SHE HEALS UP. MY HUSBAND IS 70 YEARS OLD AND WAS BEHIND DRIVER-BRUISED ONLY. *AK
UPON APPLYING THE BRAKES, YOUR FOOT CAN ALSO PRESS THE GAS PEDEL. THIS HAS HAPPEN TO ME 3 TIMES SINCE I HAVE OWNED THE SUV.
PRIOR TO THIS HAD THE ALL TIRES ROTATED AND FOUND OUT LATER THAT THE LUGS: NUTS WERE LOOSE.WHILE DRIVING ON HIGHWAY AT APPROXIMATELY 65MPH, ALL OF THE SUDDEN HEARD A LOUD NOISE ON THE REAR PASSENGER'S SIDE . VEHICLE JUMPED UP INTO THE AIR AND BACK ONTOTHE GROUND. CONTACTED THE DEALER IN THE PROCESS OF MAKING NECESSARY REPAIRS, BUT WAS TOLD ABOUT ANOTHER RECALL THAT THE NUTS NEED TO BE RETORQUED AT 110 LBS, AND THAT THEY ARE NOT UNDER WARRANTY. *AK
ENGINE STALLING ON SEVERAL OCCASIONS, SEVERAL REPAIR ATTEMPTS HOWEVER CONTINUES TO EXPERIENCE FAILURE, UNABLE TO BE RECTIFIED. MJS
THE PASSENGER'S SIDE MIRROR DOES NOT RETAIN THE ADJUSTMENT HOLD. WHEN VEHICLE GETS A CERTAIN VIBRATION, THE MIRROR GETS OUT OF ADJUSTMENT. THIS CAN CAUSE A TRAFFIC HAZARD DUE TO BEING ADJUSTED ALL THE TIME. BEEN TO DEALERSHIP AT LEAST 3 TIMES FOR PROBLEM, BUT NOT ABLE TO BE REPAIRED. *AK
RUBBER SEAL AROUND WINDOW CAME LOOSE.
BROKEN RIGHT SUN VISOR MIRROR. NOISE WHEN OPERATING LEFT FRONT WINDOW.
IN ATTEMPT TO FIX PROBLEM DEALER BALANCED TIRES, REPLACED TIRES AND CHANNGED DRIVE SHAFT TWICE. LINCOLN CUSTOMER ASSISTANCES SAID THERE WAS SOMETHING NOT RIGHT BUT COULD DO NOTHING. THE VIABRATION IS BECOMING MORE VIOLENT WITH AGE AND I AM CONCERNED THAT THE VIABRATING PART COME LOOSE AND THAT MYSELF OR A PASSEN BE INJURED. FORD ENGINEERS KNOW THERE IS A PROBLEM. FIX THE PROBLEM, EXPLAIN THE PROBLEM VOUCH ANG FOR THE SAFTEY OF THE VEHICLE WHEN OPERATING AT 62 MPH A THE VIABRATION IS PRESENT??
AFTER THE SECOND TIRE ROTATION AT 15,000 MILES, THE FRONT TIRES BEGAN SHOWING VERY ABNORMAL WEAR PATTERNS. I CONTACTED THE TIRE MANUFACTURER AND THEY NOTIFIED ME THEY ARE HAVING A VERY HIGH INCIDENCE OF SIMILAR COMPLAINTS FROM VIRTUALLY ALL NAVIGATOR 4X4 VEHICLES. THE DEALER IS TELLING ME IT IS THE ALIGNMENT AND THAT I SHOULD ROTATE THE TIRES EVERY 5,000 MILES - OR ABOUT HALF THE INTERVAL THE MANUAL CALLS FOR. I HAVE CHECKED THE ALIGNMENT AND THAT WAS NOT THE PROBLEM. I FEEL THERE IS A DEFECT WITH THE FRONT SUSPENSION OF THIS VEHICLE. *AK( DOT NUMBER: )
ROOF RACK SYSTEM - AFTERMARKET - THULE CARRIER SYSTEM - WINDSURFERS FLEW FROM ROOF, NARROWLY MISSED ONCOMING TRAFFIC, COULD HAVE CAUSED FATALITIES
WHEN APPLYING BRAKES THEY SOMETIMES FEEL AS IF THEY WOULD NOT COME ON AT ALL. THE ABS LIGHT STAYS ILLUMINATED ALSO. *AK
WHEN TRAVELING AN DUPON CARRYING A HEAVY LOAD, VEHICLE GOT OUT OF BALANCE MORE THEN A INCH. CONSUMER HAS CONTACTED DEALER. DEALER HAS YET TO CORRECT THE PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
LUG NUTS FAILED.
LINCOLN AUTHORIZED SERVICE DEPT STATED THAT THE FAILURE WAS DUE TO A DEFECT
DRIVING AT APPROXIMATELY 60 MPH CONSUMER HAD LOST CONTROL OF VEHICLE. VEHICLE THEN ROLLEDOVER ,TUMBLING ALONG SIDE OF THE MEDIAN, FRONT END WAS TOTALLY DAMAGED, AND DUAL AIRBAGS DID NOT DEPLOY, CAUSING INJURIES. *AK
ANTI LOCK BRAKES SKID.
LUG NUTS RECALLED FOR TIGHTENING, HOWEVER NOT FOR REPLACEMENT (INADEQUATE RECALL) 98V-095. MJS
FRONT END ALIGNMENT PROBLEMS SINCE PURCHASE CAUSING PULLING. MJS
TIRES WORN OUT. YH
BRAKES PADS AND ROTORS WORN OUT. YH
WINDOW TRACK FAILED. YH
WINDSHIELD WASHER RESERVOIR DOES NOT WORK. *YC
VEHICLE FIRE DUE TO POSSIBLE ENGINE FIRE.
THIS SAME ISSUE HAPPENED TO ANOTHER PERSON'S FORD EXPEDITION AND THE SHOP REPORTED THAT THEY HAD 5 OTHER FAILURES OF THE SAME PART. THE BAR IS MADE IN MEXICO AND APPEARS TO BE OF POOR QUALITY!!! *AK
NO SUMMARY( DOT NUMBER: )
TIRES SLIPPING ON RIMS, HIGHWAY VIBRATION VEHICLE SINCE FIRST PURCHASED. DEALER VERFIED SLIPPING TIRES AND RELACED TIRES AND WHEELS WHICH DID NOT SOLVE THE PROBLEM. WHILE DRIVING ON DAMP PAVEMENT AT 60MPH FRONT END LOST CONTROL CAPABILITY, RESULTING IN CAR HITTING GUARDRAIL ON A STAIGHT WAY . *AK( DOT NUMBER: )
VEHICLE EXPERIENCED TRACTION CONTROL PROBLEM CAUSING VEHICLE TO SPIN 180 DEGREES.(ATTORNEY FOR CONSUMER).
WHILE TURNING A CORNER IN THE RAIN THE VEHICLE DID A 360 DEGREE TURN AROUND AND ENDED UP FACING ONCOMING TRAFFIC. ALSO WHEN THE VEHICLE TAKES OFF ON AN INCLINE THE TIRES JUST SPIN AND THE VEHICLE DOES NOT MOVE. MANUFACTURER SAYS . *AK *NLM
WHILE DRIVING IN RAIN AT 60 MPH CAR STARTED TO HYDROPLANE, 360 IN ROAD, TIRES HAVE BEEN REPLACED SINCE THE LATEST INCIDENT. DURING ANY RAIN COMPLETE TRACTION WITH THE CAR IS LOST. DEALER CONTACTED, AND ARE AWARE OF THE PROBLEM, BUT CANNOT DUPLICATE THE PROBLEM. *AK
VEHICLE HAS NO SIDE INDICATOR TURN SIGNALS IN THE FRONT OF THE VEHICLE.
WHILE BRAKING, VEHICLE WENT SIDEWAYS CONSUMER LOST TEMPORARY CONTROL OF VEHICLE.
THE VEHICLE EXPERIENCED 4 BLOW OUTS WITH ALL 4 TIRES, WHICH ALMOST CAUSED AN ACCIDENT. THE 5TH BLOWOUT OFTHE TIRE, CAUSED THE HUB AND TIRE TO FALL OUT, ALMOST RESULTING IN AN ACCIDENT. TIRE DEALER CLAIMS THAT IT IS THE WRONG TIRE SIZE FOR THE WEIGHT OF THE VEHICLE. MANUFACTURERCLAIMS ITS A DEFECTIVE TIRE. PLEASE PROVIDE MANUFACTURER OF THE TIRE OTHER DETAILS. *AK
CONSUMER HAS BEEN WAITING ON DEALER TO REPLACE LUGS NUTS. SENT JULY 14, 1998; DEALER STILL INFORMING CONSUMER THAT THEY CANNOT GET THE PARTS. *AK
WHEN BRAKES ARE APPLIED THE STEERING WHEEL SHAKES. VEHICLE HAS ALOT OF VIBRATION. ALSO, EXTENDED STOPPING DISTANCE OCCURS. DEALERS CONTACTED AND CANNOT DUPLICATE THE PROBLEM. *AK
VEHICLE ROLLED OVER FOUR TIMES WHEN WHEEL SEPERATED DUE TO LUG NUT FAILURES. OCCURANCE COULD HAVE BEEN AVOIDED HAD FORD ISSUED RECALL NOTICED IN A MORE TIMELY FASHION.
VEHICLE DIFFICULT TO CONTROL WHEN DRIVING IN A CROSS WIND. QCAW
WHILE PARKED AN ELECTRICAL SHORT IN THE FRONT WIRING HARNESS, CAUSED VEHICLE TO CATCH ON FIRE. VEHICLE WAS DESTROYED BY FIRE. *SLC
ABS SYSTEM FAILED.
THE STEERING IS NOT RESPONSIVE ENOUGH FOR ROAD TRACKING. CONSTANTLY HAS TO ADJUST THE STEERING WHEN DRIVING THE TRUCK. CONTACTED THE DEALER ABOUT CORRECTING THE PROBLEM. *AK
WHEN PUSHING DOWN ON THE ACCELERATOR IN A PASSING MODE, THE ACCELERATOR PEDAL STUCK IN THE OPEN POSITION WITHOUT PEDAL APPLICATION FOR A MOMENT THEN RELEASED BY ITSELF. *AK DEALER COULD NOT DUPLICATE PROBLEM. *SLC
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Lincoln Navigator → · Every Navigator year → · How the figures are calculated →