DT: CONTACT STATES VEHICLE IS NOT DISPLAYING THE PROPER SHIFT. WHEN THE DISPLAY IS PLACED IN PARK IT IS IN REVERSE. THERE HAS BEEN A RECALL ON THIS MODEL O, BUT THIS VEHICLE IS NOT UNDER THE RECALL. *AK
1998 Lincoln Navigator complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
WHILE DRIVING AT APPROXIMATELY 35 MPH ENGINE BLEW OUT A SPARK PLUG FROM THE NUMBER 1 CYLINDER. OWNER LATER CONTACTED THE DEALER, AND WAS INFORMED THAT THIS WILL HAPPEN. THE SPARK PLUG COULD NOT BE RETHREADED. THE CYLINDER HEAD WILL NEED REPLACING, AND IT WILL COST $3500.00. *AK *BF *NM
WHILE DRIVING AT APPROXIMATELY 65 MPH THERE WAS A LOUD BANG COMING FROM THE ENGINE AREA. ALSO, THE ENGINE BEGAN TO LOSE POWER. DRIVER COASTED TO THE SHOULDER AND APPLIED THE BRAKES. DRIVER GOT OUT OF THE VEHICLE AND LIFTED THE HOOD. IT WAS DISCOVERED THAT THE 3RD CYLINDER SPARK PLUG BLEW OUT OF THE TOP OF THE ENGINE, RIPPING THE CABLE AND THE ELECTRONIC IGNITION COIL. OWNER HAD THE VEHICLE TOWED BACK TO THE DEALERSHIP. *AK *BF *NM
I VISITED MY FATHER WHO LIVES 22 MILES AWAY. I MADE IT THERE AND BACK FINE. I JUST GOT BACK INTO MY HOMETOWN WHEN I CROSSED A SET OF TRACKS THAT ARE ON A TURN. I WAS TRAVELING APPROXIMATELY 35 MPH. AFTER CROSSING THEM I STRAIGHTENED MY WHEELS AND MY NAVIGATOR BEGAN TO SHAKE WITH EXTREME VIOLENCE. I IMMEDIATELY BRAKED AND TURNED DOWN A SIDE ALLEY TO GET OFF THE STREET. THAT'S WHEN I SEEN THE BROKEN PASSENGER SIDE TIE ROD.*AK
VEHICLE WAS PARKED FOR ABOUT 3 MINUTES WHEN ALL OF A SUDDEN VEHICLE CAUGHT ON FIRE. THIS SEEMED TO HAVE BEEN A SIMILAR PROBLEM TO THE ONE MENTIONED IN FORD RECALL 05V17OOOO REGARDING THE CRUISE CONTROL SWITCH.*AK
VEHICLE WAS PARKED OUTSIDE THE OWNER'S HOME, JUST A FEW MINUTES AFTER THE OWNER CAME INSIDE THE HOME, VEHICLE WAS ENGULFED IN FLAMES. FIRE DEPARTMENT WAS NOTIFIED, AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOTALED.*AK
I STARTED VEHICLE AND DROVE APPROXIMATELY 1 MILE OR SO AND VEHICLE COMPLETELY LOST POWER. I CAME TO A COMPLETE STOP NOTICE SMOKE FROM UNDER HOOD. I INVESTIGATED SMOKE AND NOTICED THE FIRE AND IMMEDIATELY HAD FRIENDS EVACUATE FOLLOWING PHONE CALL TO FIRE DEPARTMENT. I HAVE DONE NOTHING TO FIX PROBLEM AT THIS POINT EXCEPT FOR CONTACTING INSURANCE COMPANY.*AK
WHILE PARKED VEHICLE CAUGHT ON FIRE. CONSUMER WAS ABLE TO PREVENT THE SPREADING OF THE FIRE BY PULLING OUT THE WIRES FROM WHERE FIRE ORIGINATED.*AK
TIRE TREAD SEPARATION. *JB
1) DRIVING UP MOUNTAIN PASS, 65 MPH WITH CHILDREN IN CAR, TRUCK STARTED AGGRESSIVELY SHAKING, CHECK ENGINE LIGHT BLINKING ,HAD TO PULL OFF TO FAR RIGHT LANE WITH DIESEL TRUCK ON MY REAR END. SMELL OF GAS IN CAB, HAD TO GET CHILDREN OUT OF CAR, HAD TO STAND BY BUSY HIGHWAY IN THE DARK FOR HELP. 2) BLOWN SPARK PLUG - STRIPPED THE SPARK PLUG HOLE, BURNED COIL 3) CAR IN REPAIR SHOP FOR 2 WEEKS, REPLACED CYLINDER HEAD, COIL, SPARK PLUG. CAR STILL "BUCKS", TAKING BACK TO SHOP AS I DO NOT TRUST CAR. I SEE MANY, MANY POSTS ON INTERNET WITH SAME PROBLEM. PLEASE HELP AS MY CHILDREN WERE PUT AT RISK DUE TO FORDS CHRONIC "SPARK PLUG BLOW-OUT. *JB
TOTAL LOSS OF STEERING DUE TO FAILURE OF LEFT OUTER TIE ROD. REPAIRED UNDER EXTENDED WARRANTY, RECURRED. *BF THE SECOND LOSS OF STEERING OCCURRED WHILE THE CONSUMER BACK OUT OF THE GARAGE. *SC
FAX FM ARCHIE BICE (PA) RE DEFECTIVE TIE ROD ON HIS WIFE'S 1998 LINCOLN NAVIGATOR.*MR WHILE DRIVING OVER A SPEED BUMP THE FRONT OF THE VEHICLE JUMPED SIDEWAYS IN A VIOLENT MANNER. THE CONSUMER DROVE OVER ANOTHER SPEEDBUMP AND THE SAME THING HAPPENED. THE CONSUMER'S HUSBAND CHECKED THE VEHICLE WHEN SHE GOT HOME AND NOTICED THAT THE TIE ROD BROKE OFF AT THE END (THE BALL SEPARATED FROM THE SOCKET). THE CONSUMER CONTACTED THE MANUFACTURER AND WAS TOLD THAT THIS FAILURE WAS NOT A COMMON PROBLEM THEREFORE NO THEY WOULD NOT PROVIDE ANY ASSISTANCE. *NM
CONTINENTAL CONTI TRACK, P225/75R17, DOT # AD9C448078 FRONT DRIVER'S SIDE TIRE EXPERIENCED TREAD SEPARATION, RESULTING IN BLOWOUTS. *AK THE CONSUMER PURCHASED THE SAME BRAND AND EXPERIENCED ANOTHER SEPARATION. *SC *JB
VEHICLE'S TIE ROD BROKE ON 1998 LINCOLN NAVIGATOR.*MR WHILE DRIVING OVER A SPEED BUMP THE FRONT OF THE VEHICLE JUMPED SIDEWAYS IN A VIOLENT MANNER. THE CONSUMER DROVE OVER ANOTHER SPEEDBUMP AND THE SAME THING HAPPENED. THE CONSUMER'S HUSBAND CHECKED THE VEHICLE WHEN SHE GOT HOME AND NOTICED THAT THE TIE ROD BROKE OFF AT THE END (THE BALL SEPARATED FROM THE SOCKET). THE CONSUMER CONTACTED THE MANUFACTURER AND WAS TOLD THAT THIS FAILURE WAS NOT A COMMON PROBLEM THEREFORE NO THEY WOULD NOT PROVIDE ANY ASSISTANCE. *NM
WHILE DRIVING 15 MPH THE LEFT FRONT WHEEL TURNED OPPOSITE TO THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT SHOP, AND TECHNICIAN DETERMINED TIE ROD POPPED OFF THE STEERING COLUMN. DEALERSHIP WAS NOT NOTIFIED. *AK
WITHOUT ANY WARNING WHILE BACKING THE TRUCK UP, THE FRONT RIGHT WHEEL LAID SIDEWAYS. THE TRUCK WAS TOWED TO THE DEALERSHIP FOR EXAMINATION. THE TECHNICIAN REPLACED THE TIE ROD END AND THE PITMAN ARM. *JB BOTH TIE RODS FAILED. *SC *JB
THE WINDSHIELD WIPER MOTOR KEEPS GOING OUT. THIS RESULTS IN THE WIPER NOT WORKING WHEN ENGAGED. THE DEALERSHIP REPLACED THE MOTOR BUT THE PROBLEM RECURRED.*AK
REAR AIR SUSPENSION TOTAL FAILURE WITHOUT WARNING. *AK
AN AFTERMARKET TIRE IN THE FRONT DRIVER'S SIDE BLEW OUT WHILE DRIVING 70 MPH ON THE INTERSTATE. CONSUMER SENT THE DAMAGED TIRE BACK TO THE MANUFACTURER, WHO CLAIMED THAT BASED ON THE RESULTS OF THE EXAMINATION THIS WAS A SERVICE RELATED CONDITION BEYOND THE CONTROL OF THE MANUFACTURER. *AK TIRES WHERE ONLY 2 DAYS OLD, TIRE DEALER HAD REPLACED THE TIRE. *LA
THE DRIVER SIDE FRONT AND REAR TIRE TREADS SEPARATED ON TWO OCCASIONS. THE CAUSE HAD NOT BEEN DETERMINED. PLEASE PROVIDE FURTHER DETAILS. *JB
FORD ENGINES. CYLINDER HEAD DEFECT ON FORD AND LINCOLN TRUCKS CAUSING SPARK PLUGS TO BLOW OUT, STRIPPING THE THREADS.*AK
GREY PAINT ON BUMPER HAS PEELED OFF ON 3 SEPARATE OCCASIONS. THE BUMPER MATERIAL DOES NOT BIND WELL WITH THE OEM PAINT.*AK
SUSPENSION LEVELING SYSTEM FAILURE. *AK
STEERING LINKAGE. *AK
RIGHT REAR TIRE TREAD CAME COMPLETELY OF THE TIRE WHILE DRIVING. *PH. THE CONSUMER STATED THE TIRE WAS STILL INFLATED ON THE RIM. CONTINENTAL TIRE COMPANY STATED THE TIRE CONTAINED A SPLIT WHICH CAUSED THE TREAD SEPARATION. *JB
I HAVE HAD TWO BLOW OUTS IN THE PAST THREE MONTHS ON MY NAVIGATOR WHICH HAVE CONTENNTIAL TIRES. I HAVE HAD THESE TIRES LOOKED BY THE DEALERSHIP THEY CAN NOT EXPLAIN WHAT IS GOING HOWEVER, THEY SUGGET THAT I NOTIFY OF THIS PORBLEM. THESE TIRES COULD HAVE CAUSED ME AND MY CHIDREN OUR LIVES. L.WHITE
DEALER WILL NOT HONOR RECALL LETTER FOR TIRE REPLACEMENT. THE TWO REAR TIRES BLEW OUT ON TWO SEPARATE OCCASIONS.*AK
WHILE DRIVING, THE LEFT TIE ROD SEPARATED, WHICH ALMOST CAUSED AN ACCIDENT. *JB WHILE DRIVING, THE RIGHT TIE ROD SEPARATED. (ALL PARTS WERE REPLACED BY THE DEALER) THE CONSUMER WAS ABLE TO STOP THE VEHICLE WITHOUT CAUSING AN ACCIDENT BECAUSE BOTH FAILURES OCCURRED AT A LOW SPEED. WHEN THE TIE ROD BROKE, ALONG WITH THE INNER BINDING, THE REACTION WAS EXTREMELY VIOLENT AND DIFFICULT TO CONTROL. THE LEFT INNER AND OUTER TIE ROD END WERE REPLACED. THE SWAY BAR LINK HAD BROKEN. (THE RIGHT TIE ROD END AND SWAY BAR LINK WAS REPLACED) *SCC *JB
WHILE DRIVING THE VEHICLE EXPERIENCED TREAD SEPARATION. *NLM THE ENTIRE MEDIAL WALL OF THE TIRE HAD BLOWN OUT. THE VEHICLE VEERED OFF TO THE RIGHT SIDE OF THE ROAD AND STOPPED 10 FEET IN FRONT OF THE GUARD RAIL. CONTINENTAL WAS SUPPOSEDLY EXAMINING THE TIRE BUT THE CONSUMER HAVEN'T GOTTEN ANY WORD FROM THEM. *SCC
THE TIE ROD ASSEMBLY FAILED. *JB THE CONSUMER WAS AT A STOP SIGN AND JUST COMPLETED A RIGHT TURN WHEN IT APPEARED THAT THE LEFT TIE ROD HAD BROKEN. SCC
VEHICLE CHECK ENGINE LIGHT COMES ON, HAD IT CHECKED AT DEALER NOTHING FOUND. VEHICLE HAS A ROUGH IDLE, STALLS AT IDLE AND WHEN COMING TO A STOP.
SPARK PLUGS!! I HAVE A 98 LINCOLN NAVIGATOR, I JUST HAD A 60,000 MILE SERVICE COMPLETED ON IT 3,000 MILES AGO. THE TRUCK WAS SPUTTERING AND STALLING OUT IN TRAFFIC, THE LINCOLN DEALERSHIP ASSURED ME IT WAS A HOSE EGR/PCV, I CAN'T REALLY RECALL WHICH. THEY REPLACED THE HOSE ALONG WITH THE SERVICE. I DEPLOY TO KOREA IN SEP 02', AND I GET A CALL FROM MY WIFE THE TRUCK IS DOING THE SAME THING. SO SHE TAKES IT TO A DIFFERENT LINCOLN DEALERSHIP, THEY INFORM HER THAT A SPARK PLUG IS RUSTED AND FROZEN IN THE HEAD ASSY. THEY ALSO INFORM HER THAT THE UPPER HALF IS BROKEN OFF, AND THE LOWER HALF IS STILL IN THE HEAD. I CALL TO ASK IS THIS SOMETHING THAT SHOULD HAVE BEEN CAUGHT ON ONE THE REGULAR SERVICES, AND HE SAID "MAYBE". THAT IS ALL HE WOULD SAY , HE SAID HE COULD NOT COMMENT ON WHAT ANOTHER DEALERSHIP SHOULD HAVE DONE. SO I'M GETTING NOWHERE, BUT OUT OF $14-$1,500. MY COMPLAINT IS THAT HOW IS SOMETHING LIKE THIS SUPPOSE TO CAUGHT IF NO ONE EVER CHECKS UNDER THE SPARK PLUG COVERS EVEN FOR CONDITION AND SECURITY. I HAD THIS TRUCK CHECKED BEFORE I LEFT SO I WOULD FEEL GOOD THAT MY WIFE AND KIDS WRE IN A RELIABL/SAFE VEHICLE, WHEN IN FACT THAT TRUCK COULD OF STALLED OUT WHEN SHE WAS PASSING OR EVEN CAUGHT ON FIRE OR SOMETHING. THAT IS MY COMPLAINT.
CONSUMER STATED THE VEHICLE CAUGHT ON FIRE WHILE PARKED.*JB
I PURCHASED MY LINCOLN NAVIGATOR IN 1998. THE PROBLEM I HAVE IS THAT THE AIRBAGS FILLED UP WHILE DRIVING AND CAUSE THE VEHICLE TO TO SWERVE. THE SUSPENSION STAYS IN THE UP POSITION. I HAVE HAD THIS PROBLEM CORRECTED ONCE AND IT COST ME $500.00 DOLLARS. WHEN THE AIRBAGS FILL WITH AIR THE TRUCK IS RAISED IN THE REAR TO A VERY UNSAFE DRIVING HEIGHT THAT SHIFTS MOST OF THE WEIGHT OF THE TRUCK ONTO THE FRONT WHEELS. THE FIRST TIME I ENCOUNTERED THIS PROBLEM WAS AT 55000 MILES AND NOW AT 96500 THE PROBLEM HAS OCCURED AGAIN. I'M SURE THE DEALER WILL NOT REPAIR MY $50,000.00 VEHICLE WITHOUT CHARGE, BUT I'M STILL HEADED FOR THE DEALERSHIP NEXT WEEK TO GET THE PROBLEM CORRECTED BECAUSE IT IS TO UNSAFE TO DRIVE IN THE CONDITION IT IS IN NOW. DT
CONSUMER STATES, THE REAR AIR SUSPENTION COMPRESSOR IS LEAKING. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
WHILE TRAVELING ABOUT 10MPH ON THE HIGHWAY HE HEARD A POPPING NOISE THE LEFT REAR WHEEL FELL OFF. THE DEALERSHIP IS AWARE OF THE PROBLEM. TS
CONSUMER NOTICED THE METAL RIM HEAT TOO MUCH CAUSING DEFLATION ON ALL FOUR TIRE (ORIGINAL EQUIPMENT) DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS CONSUMER STATED TIRES CONSTANTLY NEED TO BE FILLER WITH AIR, POSSIBLE TIRE DEFECT. PH 09-DEC-2002
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
LINCOLN DEALER WAS NOT CONCERNED ABOUT THE PROBLEM. NO SAFETY DEFECT LISTED. *AK
HI MY NAME IS [XXX] I HAVE THIS VIEHICLE SINSE 4-11-01 SINSE THIS DAY I HAVE TAKE THIS VEHICLE LIKE 15 TIMES TO THE MECHANIC AND IS BEEN THE SAME PROBLEM THE HOLD TIME REAR SUSPENSION PROBLEM'S WHEN I BOUHT THIS VIEHICLE LIKE A MONTH LATER I TOOKED BACK TO THE DEALER FOR REAR SUSPENSION PROBLEM'S THEY FIXED BUT LIKE IN MONTH LATER THE TRUCK WAS DOWN AGAIN FOR THE SAME PROBLEM AND THEY FIXED AGAIN AND KEPT GOING WITH THE SAME PROBLEM IN TILL NOW MY PROBLEM IS I DON'T HAVE ANY WARRANTY THIS TRUCK ANY MORE AND I ALREADY PAYED $250.00 ONE TIME TO FIXS THE SAME PROBLEM NOW THE TRUCK IS DOWN AGAIN OF THE SAME PROBLEM AND NOW THE DEALER WONT'S ME TO PAY$350.00 TO FIX THE SAME PROBLEM REAR SUSPENSION PROBLEM'S THANK YOU. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
RIGHT FRONT TIRE SEPARATED WHILE DRIVING, AND DRIVER LOST CONTROL OF VEHICLE, ALMOST CAUSING AN ACCIDENT. *AK THE TIRES ARE CONTINENTAL CONTITRAC AT 17 INCHES. CONSUMER TURNED IN TIRES BEFORE RETREIVING THE DOT NUMBER. *JG
WHILE TRAVELING ON HIGHWAY CONSUMER NOTICED THAT VEHICLE WILL BOUNCE DOWN TO THE GROUND. DEALERSHIP IS AWARE OF PROBLEM.*AK CONSUMER STATED THE SUSPENISON LIGHT WOULD ILLUMINATE, THE AIR COMPRESSOR RELAY WAS REPLACED FOR THE REAR SUSPENSION, THE FRONT WASHER WAS INOPERATIVE, CIGARETTE LIGHTER WAS INOPERATIVE, DEALER FOUND A FUSE TO BE BLOWN, THE ABS LIGHT ILLUMINATED, RIGHT FRONT SPEED SENSOR WAS REPLACED, ALSO THE RIGHT FRNT PITMAN ARM WAS REPLACED, AND THE THE FRONT PADS AND ROTORS WERE REPLACED SUE TO THEM BEING WORN WHICH WERE CAUSING NOSIE TO BE HEARD BY THE CONSUMER.*JB
HI MY NAME IS [XXX] I HAVE THIS VIHECLE FOR FIFTEEN MONTHS SINSE I HAVE THIS CAR IS BEEN IN THE SHOP FOR LIKE FIFTEEN TIMES AND THE PROBLEM IS BEEN THE SAME ALL THE TIME AIR SUSPENSION PROBLEMS KNOW MY WARRANTY IS EXPIRES AND KNOW I HAVE TO PAY WHEN EVER THE TRUCK IS DOWN IHAE PAY ALREADY $250.00 TO HAVE THEM FIX AND THE TRUCK IS DOWN AGAIN KNOW I HAVE TO PAY ANOTHER $350.00 TO FIX THE SAME PROBLEM THE TRUCK IS BEEN HAVING SINCE I BOUGHT IT. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
THE RIGHT REAR TIRE TREAD SEPARATED FROM THE TIRE AT 50 MPH. THE TIRE STAYED INFLATED HOWEVER THE TREAD CAUSED MINOR DAMAGE TO THE REAR BUMBER AND RIGHT REAR WHEEL WELL PANEL. FORTUNATE FOR ME I WAS ABLE TO MAINTAIN CONTROL OF THE TRUCK AND BRING IT TO A STOP WITH OUT INJURY TO ANYONE ELSE OR MYSELF. THERE WAS EVIDENCE OF ABNORMAL WEAR AND NO VISUAL DEFECTS WERE NOTED ON THE TIRE PRIOR TO THE FAILURE. I'M A COMMERCIAL "TRANSPORT CATEGORY" AIRCRAFT MECHANIC SO I DO KNOW HOW TO INSPECT TIRES AND UNDERSTAND THE IMPORTANCE OF PREVENTATIVE MAINTENANCE. AND STILL THIS HAPPEN TO ME, THERE IS A DANGEROUS PROBLEM WITH THESE TIRES. PLEASE GET THEM OFF THE ROADS BEFORE SOMEONE IS KILLED.*AK
REAR END IS SCRAPING THE GROUND WHILE DRIVING. DEALER NOTIFIED.*AK
DURING FRONTAL COLLISION AIR BAG FAILED TO DEPLOY RESULTING IN FACIAL INJURIES, ATTORNEY FOR CLIENT. NLM
VEHICLE WAS GOING 35-40MPH AND THE FRONT END STARTED VIOLENTLY SHAKING DUE TO TIE ROD BREAKING. VEHICLE WAS VERY HARD TO CONTROL AT A LOW SPEED DUE TO WHEELS LOCKING IN A TURNING POSITION WITH THE STEERING WHEEL STILL SPINNING. VEHICLE WAS JUST IN FOR REPAIR A WEEK BEFORE TO REPLACE THE SWAY BAR. DEALER NOTIFIED. *AK THE CONSUMER STATED THAT THE SERVICE MANAGER AT DEALER STATED THAT THEY HAVE HAD SIMILAR PROBLEMS WITH THE NAVIGATOR. *SCC
TREAD SEPARATION OF TIRE WITH 50% OF TREAD LIFE LEFT. *AK
CONSUMER STATES THAT THE TIE RODS BROKE OFF WHILE THE CONSUMER WAS DOING 70 MPH AND THEN WHEN THE CONSUMER WAS DOING 25 MPH. CONTACTED DEALER
DURING A FRONT COLLISION AT 40 MPH, NEITHER AIRBAG DEPLOYED. CONSUMER SUFFERED NECK INJURY. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Lincoln Navigator → · Every Navigator year → · How the figures are calculated →