Page 2 of 3 · complaints 51–100 of 114

2009 Lincoln MKZ complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Air Bags
Filed Mar 23, 201866,000 milesMI

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE AIR BAG WARNING INDICATOR WAS ILLUMINATED AND THE CONTACT WAS CONCERNED THAT THE AIR BAG COULD DEPLOY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 22, 2018KY

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILL COLLINS FORD IN LOUISVILLE, KENTUCKY WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

Air Bags
Filed Feb 19, 201898,943 milesVA

TAKATA RECALL, I BROUGHT THIS CAR FROM A DEALERSHIP IN BLACKSBURG FEB 15, 2017. THIS RECALL SHOULD HAVE BEEN FIXED BEFORE THE CAR WAS SOLD TO ME. IT IS NOW FEB 18, 2018 AND NO SIGN OF THE PARTS ARE AVAILABLE TO FIX MY CAR. WE HAVE SEVERAL TRIPS PLANNED AND NO VEHICLE TO DRIVE. WE ARE RETIRED AND GO ALOT. WE DO NOT WANT ONE OF US SITTING IN THE BACKSEAT FOR TRIPS. NOONE HAS OFFER US A VEHICLE TO USE IN THE MEAN TIME. WE DON'T HAVE ANY IDEA WHEN THE PART WILL BE AVAILABLE. IF YOU CANNOT GET THE PART WITHIN 2 MONTHS, PEOPLE SHOULD BE ABLE TO HAVE THE VEHICLE REPLACED. WHEN YOU CALL THE PHONE NUMBER YOU GET A RECORDING ABOUT THE RECALL, NO PARTS AVAILABLE ANYTIME SOON. WHAT ARE WE SUPPOSE TO DO. MY EMAIL ADDRESS IS [XXX] I CALLED THE DEALERSHIP THEY DO NOT HAVE ANY IDEA WHEN THE PART WILL BE AVAILABLE. BUT THE HONDA DEALERSHIP I UNDERSTAND ARE FIXED FAIRLY QUICKLY, WHAT IS UP WITH THIS?? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Jan 24, 2018NC

"TAKATA RECALL" - SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384 FIRST NOTICE LETTER DATED JULY, 2016 - SECOND NOTICE LETTER DATED DECEMBER, 2017 HOW LONG BEFORE THIS HAZARD AIRBAG IS REPLACED? WAITING OVER A YEAR FOR A REPLACEMENT OF THIS DANGEROUS AIRBAG IS UNACCEPTABLE. THE POTENTIAL OF RISK OF DEATH/INJURY IS UNACCEPTABLE. I CALLED FORD AND WAS TOLD BY THE CUSTOMER SERVICE REP. THAT SHE "FEELS ITS SAFE", HOWEVER, HER "FEELING" ITS SAFE FOR MY FAMILY TO RIDE IN THIS CAR WITH THIS AIRBAG UNDER RECALL IS NOT GOOD ENOUGH FOR THE SAFETY AND WELL-BEING OF MYSELF AND MY LOVED ONES. SHE DID NOT "GUARANTEE" IT WAS SAFE. HAVING A POTENTIALLY DANGEROUS AIRBAG IN MY VEHICLE AND WHAT COULD HAPPEN SHOULD IT DEPLOY IS CAUSING ME A GREAT DEAL OF STRESS EVERY TIME I DRIVE THIS VEHICLE AND/OR HAVE MY BELOVED FAMILY RIDE IN THIS VEHICLE. AND, I AM GROWING WEARY AND AGITATED WITH THE EXCESSIVELY LONG WAIT FOR A REPLACEMENT AIRBAG. WHAT ACTION IS BEING DONE TO EXPEDITE THE REPLACEMENT AIRBAGS IN AFFECTED VEHICLES? HOW MUCH LONGER MUST ONE WAIT FOR THIS TO BE RESOLVED? PLEASE LET ME KNOW SOMETHING REGARDING A TIMELINE FOR RESOLUTION/REPLACEMENT. I WANT THIS AIRBAG REPLACED ASAP. THANKS

Air Bags
Filed Jan 10, 2018AL

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (SANDY SANSING FORD LINCOLN, 27180 US-98, DAPHNE, AL 36526, (251) 626-7777) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS INFORMED MONTHS AGO THAT HE NEEDED TO WAIT TO RECEIVE A SECOND LETTER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE SECOND NOTICE WOULD BE RECEIVED IN THE SPRING OF 2018 WHEN PARTS BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JS *TR

Power Train
Filed Jan 8, 201877,000 milesPA

TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. WHILE THE VEHICLE WAS STOPPED, IT ACCELERATED AND THE BRAKES DID NOT WORK. THE CONTACT SWITCHED THE GEAR TO NEUTRAL AND SLOWED THE VEHICLE DOWN. THE CONTACT CALLED MURPHY FORD AT (610) 494-8800 (3310 TOWNSHIP LINE RD, CHESTER, PA 19013) AND THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST. THE TEST WAS NOT PERFORMED AND THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY WAS EXPIRED. THE CONTACT WAS REFERRED TO NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.

Air Bags
Filed Dec 29, 2017IN

TAKATA RECALL. I HAVE NOT RECEIVED ANY INFORMATION ON WHEN I CAN EXPECT TO HAVE THIS RECALL REMEDIED. I'VE CONTACTED SEVERAL DEALERSHIPS IN THE ELKHART, INDIANA AREA AND THEY KEEP TELLING ME THAT PARTS ARE NOT AVAILABLE. THEY ALSO STATED THAT I WILL RECEIVE A LETTER STATING WHEN TO BRING MY VEHICLE INTO A DEALERSHIP FOR REPAIRS. I'M NOT SURE WHEN THE AIRBAG RECALL FIRST BEGAN SO, I ENTERED TODAY'S DATE.

Air Bags
Filed Dec 27, 2017PA

TAKATA RECALL - CONTACTED DEALERS SPECIFIED AT AIRBAGRECALL.COM AND WAS TOLD THAT REPLACEMENT AIRBAGS ARE NOT YET AVAILABLE.

Air Bags
Filed Dec 19, 2017IL

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (NAPLETON LINCOLN BLUE ISLAND, 2950 W 127TH ST, BLUE ISLAND, IL 60406, (708) 449-7988) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Dec 15, 201781,000 milesMA

AFTER ABS ACTIVATION ON A SNOWY ROAD, BREAK PEDAL NEEDS MUCH LONGER TRAVEL TO ENGAGE BRAKES THAN BEFORE THE ABS WENT OFF. PEDAL FEELS SPONGY AND REQUIRES MUCH GREATER DISTANCE BEFORE THE BRAKES FEEL LIKE THEY BEGIN TO APPLY. MULTIPLE ABS STOPS, 100 MILE OF TRAVEL AND A DAY OF NOT DRIVING IT HAVE NOT MADE THE PROBLEM ANY BETTER. CAR IS 2009 MKZ WITH 81000 MILES.

Air Bags
Filed Dec 12, 2017DE

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALERS (PORTER FORD, 600 OGLETOWN RD, NEWARK, DE 19711 (302) 738-0800) AND (SPRINGFIELD FORD LINCOLN, 50 BALTIMORE PIKE, SPRINGFIELD, PA 19064 (610) 544-0700) WERE CONTACT AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER STATED THAT A SECOND NOTICE WOULD BE SENT ONCE PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 9, 2017CA

TAKATA RECALL I HAVE CALLED THE LINCOLN DEALER IN VENTURA COUNTY (OXNARD) AND ALSO THE FORD DEALER IN THOUSAND OAKS AND ASKED TO BE PUT ON A WAITING LIST FOR AN AIR BAG. I HAVE NEVER HEARD BACK FROM EITHER ONE AND THIS HAS BEEN A FEW YEARS AGO.

Air Bags
Filed Nov 15, 2017GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ATHENS FORD (4260 ATLANTA HWY, ATHENS, GA 30606) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 14, 2017MO

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BLUE SPRINGS FORD AT (800) 524-1848 (3200 NW S OUTER RD, BLUE SPRINGS, MO 64015) AND DICK SMITH FORD AT (816) 353-1495 (9505 E STATE RTE 350, RAYTOWN, MO 64133) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 13, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 10, 2017FL

TAKATA RECALL: ITS BEEN A YEAR NOW WITH NOTHING DONE YET. I GET THIS NOTICE ABOUT BANKRUPTCY. IS THIS PROBLEM GOING TO GET FIXED?

Air Bags
Filed Nov 9, 2017TN

TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SLOAN FORD LINCOLN MERCURY/LINCOLN MOTOR COMPANY, 115 S JAMES CAMPBELL BLVD, COLUMBIA, TN 38401) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 5, 2017IL

TAKATA AIRBAG RECALL

Air BagsCrash1 injured
Filed Nov 1, 2017OH

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE RECEIVED DAMAGE TO THE FRONT END AND WAS TOWED. A POLICE REPORT WAS FILED. THE CONTACT WAS UNABLE TO RECALL THE SPECIFIC INJURIES; HOWEVER, MEDICAL ATTENTION WAS LATER SOUGHT. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO A BODY SHOP AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 1, 2017MO

TAKATA RECALL I WAS NOTIFIED ON 6-1-17 OF RECALL AND NOW IT'S 11-1-17 AND I HAVE NOT HEARD A THING FROM FORD REGARDING A FIX

Air Bags
Filed Oct 31, 2017IL

TAKATA RECALL- RECEIVED NOTICE FROM THE LINCOLN MOTOR COMPANY OF TAKATA AIR BAG RECALL FOR MY 2009 LINCOLN MKZ AND HAVE CALLED THREE FORD/LINCOLN DEALERSHIPS IN MY AREA AND THEY STATED DUE TO LAW SUIT THEY HAVE NOT RECEIVED THE REPLACEMENT AIRBAG PART.

Air Bags
Filed Oct 30, 2017PA

TAKATA RECALL IN MARCH OF 2017 I RECEIVED A LETTER BY MAIL FROM THE LINCOLN MOTOR COMPANY ALERTING ME OF AN IMPORTANT SAFETY RECALL. IN OCTOBER OF 2017 I RECEIVED A LEGAL NOTICE BY MAIL FROM TK HOLDINGS INC. INSTRUCTING ME TO CONTACT MY NEAREST DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR. I LOOKED FURTHER INTO THE MATTER VIA WWW.AIRBAGRECALL.COM TO VERIFY THE STATUS OF THIS RECALL ONLY TO DISCOVER "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE." THE REASON FOR THIS FORMAL COMPLAINT IS SIMPLE. I USE THIS VEHICLE AS MY DAILY DRIVER, MORE OFTEN THAN NOT, WITH PASSENGERS. I AM SIMPLY CONCERNED FOR THE SAFETY OF MY FAMILY, OTHER POTENTIAL PASSENGERS AND MYSELF. I REGISTERED MY EMAIL ADDRESS WITH TKRESTRUCTURING.COM/PPIC TO HOPEFULLY BE KEPT INFORMED ON THE MATTER. I BELIEVE 10 MONTHS TIME FROM WHEN THE RECALL WAS RELEASED TO THE PUBLIC IS ENTIRELY TOO LONG TO ALLOW CUSTOMERS TO OPERATE A POTENTIALLY LETHAL VEHICLE WITHOUT REMEDY. I CAN ONLY HOPE THAT I RECEIVE QUICK AND JUST ACTION TO FIX THIS ISSUE BEFORE A LIFE ALTERING EVENT COULD TAKE PLACE. THANK YOU FOR, THE OPPORTUNITY TO EXPRESS MY CONCERN, AS WELL AS YOUR TIME AND EFFORT. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Oct 30, 2017OH

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 30, 201741,000 milesNJ

TAKATA RECALL : I RECEIVED A LETTER FROM LINCOLN MOTOR COMPANY DATED 3/2017. THE LETTER STATED MY PASSENGER SIDE AIR BAG IS UNDER RECALL DUE TO A RUPTURED INFLATOR MAY RESULT IN SERIOUS INJURY OR DEATH. IT IS NOW 10/30 AND LINCOLN KEEPS SAYING THE PARTS ARE NOT READY. MEANWHILE I DRIVING AROUND IN A DANGEROUS CAR. I NEED TO GET THIS FIXED. PLEASE KEEP ON TOP OF LINCOLN TO GET THIS DONE..

Air Bags
Filed Oct 26, 2017FL

I RECEIVED A RECALL NOTICE IN JUNE OF 2016 AND AS OF 10/26/2017 THERE ARE NO PARTS AVAILABLE AND I WAS TOLD I WOULD BE CONTACTED WHEN THEY BECOME AVAILABLE. YOUR RECALL STATUS SITE SAYS TO FILE A COMPLAINT IF I HAVEN'T RECEIVED A REMEDY FOR THIS RECALL IN A TIMELY MANNER. WHAT AM I SUPPOSED TO DO? WAIT FOR AN ACCIDENT AND DEATH? FROM WHAT I UNDERSTAND, THERE IS NO REMEDY BECAUSE THEY CAN'T GET THE PARTS. I DON'T FEEL SAFE HAVING ANYONE IN THIS VEHICLE WITH ME.

Air Bags
Filed Oct 25, 2017SC

"TAKATA RECALL" - MY DEALERSHIP INFORMED ME THAT DON'T HAVE THE PARTS TO FIX MY VEHICLE. I HAVE BEEN TRYING TO GET THIS TAKEN CARE OF SINCE JULY 2016 WHEN I RECEIVED THE INITIAL RECALL. THIS IS UNACCEPTABLE

Air Bags
Filed Oct 24, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (DEWEY MOORE FORD IN HUGHES, TX, 903-639-2516) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 23, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V348000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GREENWAY FORD (9001 EAST COLONIAL DRIVE, ORLANDO, FL 32817; 1-888-832-6125) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE CONSUMER STATED THAT HE OWNS 3 VEHICLES THAT HAVE RECALL REPAIRS THAT WERE NOT COMPLETED DUE TO THE PARTS BEING UNAVAILABLE. *JS

Air Bags
Filed Oct 23, 2017NV

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (FINDLAY LINCOLN, 310 N GIBSON RD, HENDERSON, NV 89014, (702) 982-4779) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 23, 2017AL

TAKATA RECALL. MY COMPLAINT IS THAT ITS BEEN OVER A YEAR SINCE THE RECALL ON TAKATA AIRBAGS FOR MY VEHICLE AND NOTHING IS HAS BEEN DONE TO FIX THAT PROBLEM.

Air Bags
Filed Oct 20, 201740,000 milesNV

TAKATA RECALL DEALER TELLS ME THEY STILL DO NOT HAVE PARTS. I WISH TO JOIN CLASS ACTION LAW SUIT BEFORE THE DATE TO FILE RUNS OUT DUE TO LACK OF PARTS ON DEC 27TH 2017

Air Bags
Filed Oct 20, 201719,000 milesNC

"TAKATA RECALL" RECEIVED RECALL FOR PASSENGER AIRBAG IN MARCH,2017. I HAVE BEEN TOLD BY DEALERSHIP THAT THE PART IS NOT AVAILABLE NOW AND THEY CANNOT GIVE A TIME WHEN IT WILL BE AVAILABLE. TAKATA HAS NOW FILED BANKRUPTCY. MY COMPLAINT IS THAT I DID NOT BUY THE CAR FROM TAKATA, I BOUGHT IT FROM A LINCOLN DEALERSHIP. I DON'T UNDERSTAND WHY LINCOLN CAN'T GET ANOTHER AIRBAG FOR REPLACEMENT. IT IS NOW OCTOBER 20,2017. THEY HAVE HAD ENOUGH TIME FOR THIS RECALL. I AM FEARFUL OF A PASSENGER RIDING IN THE CAR IF THE DEFECTIVE AIRBAG SHOULD ERUPT AND KILL OR INJURE SOMEONE. I CAN'T SELL THE CAR. WHO'S GOING TO BUY A CAR WITH A RECALL FOR A TAKATA AIRBAG?

Air Bags
Filed Oct 19, 2017AZ

TAKATA RECALL. I RECEIVED SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384 IN JULY 2016. SINCE I HAVEN'T RECEIVED NOTICE THAT SAID REPAIRS COULD BE DONE, I CALLED MY LOCAL DEALERSHIP SERVICE DEPARTMENT. THEY STATED THEY HAVE NOT YET RECEIVED PARTS FOR REPAIRS. THIS HAS BEEN 15 MONTHS. I DON'T CONSIDER THIS TO BE TIMELY.

Air Bags
Filed Sep 6, 2017AZ

AIRBAGS RECALLS NOT FIX YET, I NEED TO KNOW WHO IS RESPONSIBLE TO SOLVE THIS ISSUE. PASSENGER FRONTAL AIRBAG INFLATOR. PLS NOTE NOTHING HAPPEN. I JUST NEED RECALL FIX BEFORE SOMETHING PREVENT IT CATASTROPHIC HAPPENS.

Air Bags
Filed Aug 21, 2017FL

TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PALM NOW GETTLE LINCOLN LOCATED IN PUNTA GORDA, FL WHO STATED THAT ANOTHER NOTICE WOULD BE SENT WHEN THE PART ARRIVED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/17*LJ UPDATED 10/30/2017*JS

Air Bags
Filed Aug 14, 2017NC

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE PARKWAY LINCOLN FORD DEALER LOCATED IN WINSTON-SALEM, NC WHO STATED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/25/17*LJ UPDATED 10/26/2017*JS

Air Bags
Filed Aug 9, 2017IL

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER, HAWK FORD LOCATED IN OAK LAWN, ILLINOIS, AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 3, 2017TX

TAKATA RECALL PURCHASED A CAR WITH OPEN RECALL LIVING IN A HOT HUMID AREA HOUSTON KNOWING THIS SHOULD BE REPLACED AND THINKING IT COULD BE DONE AFTER PURCHASE ONLY TO FIND OUT FORD HAS MADE ZERO EFFORT TO REPLACE THIS VERSION IN OVER A YEAR WITH NO DATE OF FUTURE REPAIR DEALERSHIP WILL NOT REPAIR IT FOR LACK OF PARTS ON THE GARBAGE BAG OF DEATH MAYBE A LITTLE MORE EFFORT NEEDS TO MADE IN GETTING THE PROPER REPAIRS DONE OR THE SAFETY HAZARD MITIGATED IN THE TIME IT TAKES TO REPAIR SAID GARBAGE BAG OF DEATH A HIGHER LIABILITY RISK FOR THE COMPANY SHOULD ALSO BE APPLIED TO ANYONE INJURED WHILE WAITING FOR THE CLAYMORE TO BE REPLACED WITH AN AIRBAG WITH A MINIMUM OF ONE MILLION INJURY TO TEN MILLION DEATH PER OCCUPANT POLICY GUARANTEED BY EACH AUTOMAKER UNTIL IT MAKES THE VEHICLE REPAIRS

Air Bags
Filed Jul 21, 2017FL

TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PINES LINCOLN DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Wheels
Filed May 21, 2017MI

DUE TO POOR WHEEL CONSTRUCTION, THE CHROME PLATING ON THE LINCOLN OEM WHEELS FLAKES OFF RESULTING IN A FAILURE OF THE TIRE TO SEAL PROPERLY AGAINST THE WHEEL. THIS FAILURE TO SEAL AGAINST THE WHEEL CAUSES A PROGRESSIVELY WORSE AIR LEAK ON EVERY WHEEL. IF AN OWNER OF THIS CAR IS NOT AWARE OR OBSERVANT OF THE CONSTANTLY DECLINING AIR PRESSURE, THEY COULD DRIVE ON DANGEROUSLY UNDER INFLATED TIRES, AND POTENTIALLY EXPERIENCE CATASTROPHIC TIRE FAILURE. IN PARTICULAR, THE WHEELS ON MY MKZ LEAK TO SUCH AN EXTENT THAT EVERY MORNING, I HAVE TO GO OUTSIDE AND PUMP THEM UP TO THE PROPER PSI. BUYING NEW LINCOLN WHEELS WOULD RESULT IN THE SAME PROBLEM AS THEY ARE ALL AFFECTED BY THE SAME MANUFACTURING DEFECT. MANY OWNERS HAVE RESULTED TO BUYING AFTERMARKET WHEELS, WHICH I SEE AS UNACCEPTABLE AS THE ORIGINAL WHEELS SHOULD FUNCTION PROPERLY AND REMAIN RELIABLE FOR THE LIFE OF THE VEHICLE.

Air Bags
Filed Mar 6, 2017NC

TAKATA RECALL - I RECEIVED A RECALL NOTICE LETTER FROM LINCOLN MOTOR COMPANY DATED JULY, 2016. THE LETTER STATED MY VEHICLE WAS IDENTIFIED IN THE TAKATA AIR BAG RECALL AND THAT WHEN PARTS ARE AVAILABLE I WILL BE NOTIFIED BY LETTER. IT HAS BEEN OVER 7 MONTHS AND STILL NO LETTER NOTIFYING OF PARTS AVAILABILITY OR FOR ME TO SCHEDULE A REPAIR. HOW MUCH LONGER BEFORE THE PARTS ARE AVAILABLE?? IT IS STRESSFUL WAITING FOR THIS REPAIR, ESPECIALLY WHEN I HAVE LOVED ONES RIDING WITH ME THAT CAN BE INJURED OR WORSE DUE TO FAULTY AIR-BAGS. A 7 MONTH WAIT IS A BIT RIDICULOUS. ALSO, I'VE INQUIRED WITH MY LOCAL LINCOLN DEALER AND HAVE BEEN INFORMED THE REPAIR WILL TAKE 4 HOURS. LINCOLN OR TAKATA SHOULD PROVIDE ME WITH A RENTAL WHILE MY VEHICLE IS BEING REPAIRED. I SHOULD NOT HAVE TO WAIT AT THE DEALER 4 HOURS WHILE THE VEHICLE IS REPAIRED DUE TO NO FAULT OF MY OWN. THANKS FOR READING. I LOOK FORWARD TO YOUR RESPONSE/UPDATE ON THIS RECALL. [XXX] [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

Service Brakes
Filed Mar 6, 201785,447 milesFL

UNINTENTIONAL ACCELERATION INCIDENT REPORT 2009 LINCOLN MKZ, VIN: [XXX] THE CAR WAS PURCHASED BY ITS PRESENT OWNER IN JUNE 2012 AFTER IT CAME OFF LEASE WITH 26334 MILES. SINCE THAT TIME, THE VEHICLE HAS BEEN WELL MAINTAINED BY LINCOLN AUTOMOTIVE DEALERSHIPS AND NOW HAS 85447 MILES ON IT. IT HAS HAD FOUR (4) INCIDENTS OF UNINTENDED ACCELERATION. SEE ATTACHED PDF FILE (MKZ JOINT REPORT [XXX]) FOR DETAILS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Unknown or Other
Filed Mar 6, 201770,000 milesAR

DOOR HANDLES (INSIDE) DYSFUNCTIONAL AFTER NORMAL USAGE. I HAVE REPLACED BOTH DRIVER AND PASSENGER DOOR HANDLES AFTER THEY BOTH QUIT OPENING THE DOORS. NOW BOTH DRIVER SIDE DOORS NEED REPLACED AGAIN. THIS PRESENTS DANGER IN THE EVENT OF NEEDING TO EXIT THE VEHICLE DUE TO ACCIDENT OR EMERGENCY. I CAN POTENTIALLY SEE RISK OF DEATH OF ME AND OR MY PASSENGERS DUE TO THIS FAULTY EQUIPMENT.

Engine
Filed Feb 16, 2017127,000 milesUT

WHILE DRIVING THROUGH AN INTERSECTION THE ENGINE STOPPED RUNNING. MY MECHANIC DIAGNOSED THE VEHICLE AS IT NEEDING A NEW COOLING FAN. THE ODD PART WAS MY ENGINE LIGHT NEVER CAME ON, THE COOL/HOT DISPLAY ON THE INSTRUMENT PANEL NEVER SHOWED IT WAS OVERHEATING. I'M CURRENTLY WAITING FOR THE PART TO ARRIVE TO THE MECHANICS SHOP. THE INCIDENT HAPPENED AT NIGHT IN THE MIDDLE OF AN INTERSECTION. THIS COULD HAVE RESULTED IN A MAJOR INJURY AT BEST, DEATH AT WORST.

Air Bags
Filed Jan 5, 2017FL

TAKATA RECALL: NEED REPLACEMENT ASAP!

Air Bags
Filed Dec 8, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE. UPDATED 06/22/17*LJ UPDATED 09/01/17 *JS

Air Bags
Filed Nov 9, 2016GA

TAKATA RECALL. IN THE MONTH OF JULY 2016 I RECEIVED A LETTER FROM THE LINCOLN MOTOR COMPANY, DATED JULY 2016 STATING "WHEN PARTS BECOME AVAILABLE FOR SAFETY RECALL 16S26, THE LINCOLN MOTOR COMPANY WILL NOTIFY YOU VIA MAIL TO SCHEDULE A SERVICE APPOINTMENT WITH YOUR DEALER TO HAVE THE PASSENGER FRONTAL AIRBAG INFLATOR REPLACED." TWO PHONE CALLS TO DEALER ON 8/8/16 REGARDING THIS MATTER HAVE NOT BEEN RETURNED AS OF 11/9/16. FOUR MONTHS SEEMS TO BE A LONG TIME TO GET THIS ISSUED CORRECTED AS IT PUTS MEMBERS OF MY FAMILY IN HARMS WAY ANYTIME I DRIVE THE CAR WITH A PASSENGER IN THE FRONT SEAT. HOW LONG IS THIS EXPECTED TO TAKE FOR PARTS TO BE AVAILABLE AND THEN HOW LONG WILL IT TAKE FOR THE DEALER TO HANDLE THE REPLACEMENT? FOUR MONTHS OF A KNOWN SAFETY HAZARD NOT BEING FIXED IS TOO LONG IN MY OPINION.

Unknown or Other
Filed Oct 12, 201649,950 milesCA

THE DOOR HANDLE ON THE DRIVER SIDE DOOR BROKE, WHICH WOULD NOT ALLOW THE LOCKING MECHANISM TO WORK.. UNABLE TO LOCK THE CAR DOOR EITHER MANUALLY OR BY USING THE REMOTE FOB. WAS ABLE TO OPEN & CLOSE THE DOOR, JUST COULD NOT LOCK IT. THIS HAPPENED WHILE THE VEHICLE WAS STATIONARY. I UNDERSTAND THIS SAME PROBLEM EXISTS ON THE FORD FUSION. WE HAD THE PART REPLACED TODAY AT THE COST OF $113.01.

Structure › Body › Door
Filed Jul 6, 201690,000 milesFL

TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE INTERIOR DRIVER SIDE DOOR HANDLE FAILED TO OPEN THE DOOR. THE CONTACT MENTIONED THAT THE VEHICLE HAD TO BE OPENED FROM THE OUTSIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Power Train
Filed Mar 24, 201685,508 milesNY

THE AWD PTU UNIT NEEDED TO BE REPLACED ON MY CAR TWICE IN UNDER 85,000 MILES AND JUST OVER 6 YEARS. THE FIRST TIME WAS AT APPROXIMATELY 51,000 MILES AND THE SECOND TIME WAS JUST AROUND 85,000 MILES. BOTH TIMES, I NOTICED A DARK OIL SPOT ON MY CEMENT DRIVEWAY. THE SECOND TIME, I INITIALLY THOUGHT IT WAS AN OIL LEAK, SINCE I HAD JUST HAD AN OIL CHANGE AND DIDN'T MAKE AN APPOINTMENT RIGHT AWAY BUT THEN REALIZED IT WAS TOO DARK FOR OIL AND WAS ACTUALLY THE PTU UNIT AGAIN. WHAT WOULD HAVE HAPPENED IF I DIDN'T NOTICE THE LEAKING GEAR OIL AND THE UNIT SEIZED WHILE I WAS DRIVING ON THE HIGHWAY? I WOULD HAVE LOST CONTROL OF THE CAR. WHAT KIND OF SERIOUS DAMAGE WOULD THAT HAVE DONE TO THE CAR? TO ME AND OTHERS ON THE ROAD? IT'S A POTENTIAL ROAD HAZARD. WHAT DAMAGE HAS IT ALREADY DONE TO THE TRANSMISSION THAT I HAVE TO WORRY ABOUT IN THE FUTURE? IT SEEMS TO BE A DESIGN FLAW IN THE CAR. IT IS SPECULATED THAT THE CAUSE OF THE REPEATED FAILURES IS DUE TO A TOO SMALL OIL WELL (UNDER A PINT) OR THAT IT'S PLACED TOO CLOSE TO THE CATALYTIC CONVERTER THAT DESTROYS THE SEAL, WHICH THEN REQUIRES THE ENTIRE UNIT BE REPLACED AT A SIGNIFICANT COST. SINCE THIS HAS HAPPENED TWICE IN 85,000 MILES, I AM CONCERNED IT WILL HAPPEN AGAIN. IN ADDITION, FORD HASN'T PROVIDED A FIX TO THIS PROBLEM. I HAVE CONTACTED FORD MULTIPLE TIMES ABOUT THEM PROVIDING A FIX OR TO AT LEAST LOOK INTO IT AND THEY'VE TOLD ME THEY HAVEN'T RECEIVED MANY COMPLAINTS ABOUT IT. I FIND THAT HARD TO BELIEVE BECAUSE IF YOU SEARCH ON-LIN

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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