Page 6 of 6 · complaints 251–281 of 281

2008 Lincoln MKZ complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Unknown or Other
Filed Oct 7, 2015PA

THE VENT ON MY 2008 LINCOLN MKZ IS POPPING UP AWAY FROM THE DASH AND THE DASH IS BUCKELING. I BELIEVE THIS IS A DEFECT IN THE CLIPS BECAUSE IT WAS AT THE FORD DEALERSHIP AND THEY SAID THE CLIPS WERE WORE OUT.. HOW DO CLIPS WERE OUT ON A DASH. THE CAR IS NOT VERY OLD FOR THIS TO HAPPEN. JUST WANT TO SEE IF THERE ARE OTHER OWNERS OUT THERE EXPERIENCING THE SAME PROBLEM.

Tires › Pressure Monitoring and Regulating Systems
Filed Oct 2, 201535,000 milesSC

TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT ALL FOUR TIRES EXHIBITED LOW TIRE PRESSURE DUE TO THE SEVERELY RUSTED RIMS. THE FOUR TIRES WERE INFLATED TO THE PROPER AIR PRESSURE ON NUMEROUS OCCASIONS; HOWEVER, THE FAILURE RECURRED EVERY TWO WEEKS. THE RIMS WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Engine
Filed Jul 30, 2015100,002 milesMD

TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. UPON STARTING THE VEHICLE, AN ABNORMAL NOISE EMITTED FROM THE ENGINE. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AT THE CONTACT'S RESIDENCE. THE TECHNICIAN DIAGNOSED THAT THE STRUT MOUNT ON THE BOTTOM OF THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,002. THE VIN WAS NOT AVAILABLE.

Wheels
Filed May 20, 201530,000 milesKY

WHEN I PURCHASED MY 2008 LINCOLN AWD MKZ, NEW TIRES WERE PART OF THE "DEAL". FROM THE VERY BEGINNING ONE TIRE (DRIVERS SIDE REAR) WAS LOSING AIR. I WENT BACK TO THE DEALER AND THEY COULDN'T DETERMINE THE PROBLEM. I HAVE BEEN BACK AND FORTH TO THE DEALER CONSTANTLY EVER SINCE THE PURCHASE OF MY MKZ. AT ONE POINT THE DEALER SENT ME TO AN INDEPENDENT TIRE COMPANY. THEY LOOKED AT THE TIRE IN QUESTION AND I WAS TOLD THAT THE TIRE WILL NOT "BEAD" TO THE RIM BECAUSE OF THE FLAKING OF THE CHROME ON THE RIM. THEY DID PUT A SEALANT ON THE AREAS BUT IT WAS A TEMPORARY FIX. NOW I'M HAVING A PROBLEM WITH THE DRIVERS SIDE FRONT WHEEL LOSING AIR. WHEN THE WEATHER IS COOLER, THE AIR LEAK IS SLOWER, DURING WARM WEATHER, THE LOSS IS FASTER. IN THE PAST TWO WEEKS I HAVE HAD AIR ADDED TO THE TIRES AT LEAST ONCE EACH WEEK. WITH ALL THE COMPLAINTS ABOUT THE WHEELS/RIMS THAT ARE POSTED, WHAT, IF ANYTHING, WILL FORD/LINCOLN DO ABOUT THE PROBLEM? I'M PROUD OF MY LINCOLN AND WITH ALL THE COMMERCIALS ABOUT FORD STANDING BEHIND THEIR VEHICLES WHY ARE WE STILL HAVING A PROBLEM?

Wheels
Filed Apr 30, 2015MN

THE CHROME RIMS ON OUR 2008 LINCOLN MKZ BEGAN FLAKING AND CORRODING. THIS PROBLEM DID NOT BEGIN UNTIL AFTER THE ORIGINAL TIRES WERE REPLACED IN 2013. ORIGINALLY THE PROBLEM OCCURRED IN THE COLDER MONTHS, REQUIRING REFILLS EVERY 4 WEEKS. NOW THE PROBLEM IS OCCURRING IN THE WARMER MONTHS AND MORE FREQUENTLY. RAPID DEFLATIONS HAVE LEFT A TIRE COMPLETELY FLAT ON SEVERAL OCCASIONS. THE ISSUE IS KNOWN AS THIS DATABASE SHOWS. FORD REFUSES TO ACKNOWLEDGE AND ADDRESS. *TR

Service BrakesCrash
Filed Apr 28, 201570,000 milesFL

I WAS DRIVING ON SR 441 WHEN A VEHICLE IN FRONT OF ME STRUCK THE MEDIAN. I HIT THE BRAKE PEDAL AND THE BRAKES DID NOT RESPOND. THE VEHICLE WAS TAKEN TO AL PACKER FORD (TOWED). THE DEALER REPLACED THE MASTER CYLINDER. ON OR ABOUT APRIL 15, MY SON AS OPERATING THE SAME VEHICLE WHEN HE NEEDED TO STOP QUICKLY. MY SON HIT THE BRAKES AND THEY DID NOT RESPOND. NO COLLISION OCCURRED AT THIS TIME. *TR

Wheels
Filed Feb 9, 201550,000 milesVA

TL*THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE REAR DRIVERS SIDE RIM WAS RUSTED TO THE POINT OF CORROSION CAUSING DAMAGE TO THE REAR DRIVERS SIDE TIRE. THE CONTACT MENTIONED THAT THE TIRE CONSTANTLY HAD TO BE INFLATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE RIM AND THE TIRE NEEDED TO BE REPLACED. THE TIRE AND RIM WERE REPLACED BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE OTHER THREE RIMS HAD RUST AND CORROSION. THE CONTACT STATED THAT ALL FOUR TIRES WERE REPLACED AND THAT THE THREE RIMS MAY ALSO DETERIORATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Wheels
Filed Feb 7, 201578,845 milesMA

AIR PRESSURE ISSUES ON 3 OF MY TIRES. THE RIM?S CHROME PLATING IS FLAKING OFF, AND TIRES CONSISTENTLY LOSE AIR PRESSURE. I CONTACTED MY DEALER, BUT NOT A WARRANTY ISSUE. I PURCHASED THIS AUTO NEW AND IT HAS ALWAYS HAS BEEN GARAGED. I DO LIVE IN THE BOSTON AREA SO DO HAVE EXTREME WEATHER. THIS IS A QUALITY ISSUE AND A DRIVING HAZARD. A RECALL SHOULD BE ISSUED TO REMEDY THIS SITUATION. *JS

Wheels
Filed Jan 13, 201562,000 milesMA

SAFETY HAZARD-CHROME WHEELS CORRODING AND FLAKING. FREQUENT LOSS OF AIR PRESSURE PRE-MATURE WEAR OF TIRES. *TR

Wheels
Filed Dec 31, 201498,000 milesPA

CHROME PLATING IS FLAKING OFF, AND TIRES CONSISTENTLY LOSE AIR PRESSURE. I CONTACTED RAY PRICE FORD IN STROUDSBURG, PA AND THEY SAID THIS SOMETIMES HAPPENS, BUT NOT A WARRANTY ISSUE. I CONTACTED MY TIRE PERSON AND HE TRIED TO BRUSH OFF THE EXCESS CHROME AROUND SEAL TO GET A BEAD, BUT NO LUCK. A NEW WHEEL IS AROUND $400, SO I GOT A USED ONE. SIMILAR ISSUES, BUT NOT AS FREQUENT. HOWEVER, OTHER WHEELS ARE BEGINNING TO HAVE THE SAME ISSUE (LOSING AIR PRESSURE). A SET OF NEW WHEELS WOULD BE OVER $1500, WHICH IS NOT A VIABLE OPTION. VERY DISAPPOINTED WITH A 'HIGH QUALITY' MANUFACTURER (LINCOLN). *JS

Wheels
Filed Dec 29, 201440,000 milesKY

CAR WAS BOUGHT NEW IN 2008 FROM LOCAL FORD/LINCOLN DEALER, DEMPEWOLF FORD, HENDERSON, KY, AND ALWAYS GARAGE KEPT AND DEALER SERVICED. TIRES BEGAIN TO LOOSE AIR PRESSURE SEVERAL MONTHS AGO. WHEN EXAMINED BY PURCELL TIRE, HENDERSON, KY, THEY SAID THAT CHROME WAS FLAKING OFF LEAVING A PITTED SURFACE AND THAT BEAD WOULD NOT SEAL AGAINST PITTED SURFACE. CAR IS EQUIPT WITH OPTIONAL CHROME PLATED 17" WHEELS. TIRES BECOME SERIOUSLY UNDERINFLATED WEEKLY. I HAVE JUST HAD PURCELL APPLY BEAD SEALER BUT THEY SAY IT IS PROBABLY NOT A LONG TERM FIX. THEY SAY THAT ONLY SOLUTION IS NEW WHEELS. *TR

Wheels
Filed Dec 12, 201422,000 milesIN

THE CHROME COATING ON THE WHEELS IS DEFECTIVE AND FLAKES OFF. THIS DOES NOT ALLOW THE TIRES TO SEAT PROPERLY WITH THE WHEELS, CAUSING THEM TO LOSE PRESSURE. EVENTUALLY THIS CAN DAMAGE THE TIRES BY HAVING THEM REPEATEDLY DRIVEN UNDER THE RECOMMENDED PRESSURES. NUMEROUS ATTEMPTS BY MY TIRE DEALER TO REMEDY THE SITUATION, UNDER THEIR WARRANTY, HAVE BEEN FRUSTRATING AS THE ISSUE IS NOT OF THEIR MAKING. I HAVE RESEARCHED THIS ISSUE ON A NUMBER OF LINCOLN MKZ FORUMS AND THIS IS A COMMON COMPLAINT AMONG OWNERS. *TR

Service Brakes
Filed Oct 28, 201465,000 milesAR

DRIVING DOWN A CITY STREET MY VEHICLE HIT A POT HOLE IN THE ROAD. THIS WAS NOT A VERY DEEP HOLE, JUST A NORMAL INCIDENT YOU WOULD SEE WHEN DRIVING. AFTER HITTING THE POT HOLE THE BRAKE PEDAL WOULD GO ALMOST COMPLETELY TO THE FLOOR. IT WAS VERY DANGEROUS TO STOP. THE PROBLEM WOULD GRADUALLY CORRECT ITSELF USUALLY AFTER SEVERAL DAYS OF DRIVING. *TR

Structure › Body › Door
Filed Oct 4, 2014108,632 milesMI

WITHOUT WARNING, THE DRIVER'S DOOR WOULD NOT OPEN. I WAS TRAPPED IN THE VEHICLE. THE ONLY WAY TO EXIT THE CAR WAS TO ROLL DOWN THE WINDOW AND USE THE EXTERIOR HANDLE. *TR THE VEHICLE HAD NOT BEEN IN AN ACCIDENT AND IS IN GOOD WORKING CONDITION. THERE WAS NO PRIOR WARNING THAT THE DOOR HANDLE WAS WORN OR HAD A DEFECT. I HAVE DISASSEMBLED THE DOOR AND I SEE THAT AN INTERIOR SECTION OF THE INTERIOR DOOR HANDLE HAS FRACTURED. THIS SECTION ACTS AS A CAM TO PULL THE CABLE THAT OPENS THE DOOR. IT IS A POOR DESIGN BECAUSE THE PLASTIC IS IN PURE TENSION AND ALLOWS A CRACK TO CATASTROPHICALLY PROPAGATE. I BELIVE THIS IS A SERIOUS SAFETY HAZARD BECAUSE IT TRAPS AN OCCUPANT IN THE VEHICLE WITHOUT WARNING. MANY FAILURE MODE EFFECTS ANALYSIS EVENTS ASSUME THE DRIVER CAN EXIT THE CAR TO RECEIVE A LOW SCORE. THIS MAKES SEVERAL OTHER POSSIBLE FAILURE MODES MUCH MORE DANGEROUS.

Wheels
Filed Aug 24, 201443,000 milesNJ

THE LOW TIRE PRESSURE SENSOR WARNING LIGHT CAME UP AS WE PULLED AWAY FROM THE DEALERSHIP AND NEVER QUIT LIGHTING UP, REGARDLESS OF THE NUMBER OF TIMES WE TOOK THE CAR TO DEALERS TO HAVE THE ISSUE FIXED. THE CAR WAS PURCHASED AS USED, WITH 43,000 MILES IN MARCH 2012. APPARENTLY, THE MECHANICS AT IRWIN LINCOLN DEALERSHIP IN NJ ARE CLUELESS, AND THE ONLY REMEDY SEEMS TO BE THE PURCHASE OF NEW WHEELS, AT A COST OF ROUGHLY $2,000. OTHERWISE, THE CAR IS IN GREAT SHAPE, BUT THE SENSOR PROBLEM IS EXTREMELY ANNOYING. *TR

Wheels
Filed Jul 10, 201444,154 milesIL

AFTER GETTING A LOW TIRE PRESSURE WARNING, I WENT TO TIRE STORE AND THEY SHOWED ME THE CORROSION TO THE CHROME AND EXPLAINED HOW IT WILL AFFECT THE TIRE AND THE WHEEL. I WAS NOTIFIED THAT I AM GOING TO CONSTANTLY HAVE ISSUES WITH LOW TIRE PRESSURE UNLESS I REPLACE THE WHEELS. *TR

Wheels
Filed Jun 4, 201440,255 milesOH

THE CHROME COATING ON THE ALUMINUM WHEELS STARTED PEELING AND THE AIR WAS LET OUT OF THE TIRES. ONE TIRE HAD EXPLOSIVE DECOMPRESSION WHEN THE CHROME PEELED. IF THE VEHICLE HAD BEEN TRAVELING AT EVEN A MODERATE RATE OF SPEED THE RESULTS COULD HAVE BEEN DEADLY. WHEN THE WHEEL LOSES AIR AND SIDEWALL INTEGRITY WHILE MOVING THE TIRE COULD JUST PEEL OFF THE RIM. I HAD TO HAVE THE RIM BEAD AREA SANDED DOWN TO RE SEAT THE TIRE. THE CHROME CONTINUES TO PEEL. THIS APPEARS TO BE A COMMON PROBLEM THAT LINCOLN DOES NOT WANT TO DEAL WITH. *TR

Wheels
Filed May 21, 201440,000 milesLA

TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT ALL FOUR TIRES HAD EXPERIENCED MULTIPLE OCCASIONS OF AIR DEFLATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE INNER RIM OF THE ALUMINUM WHEEL WAS CORRODED AND DAMAGED THE INSIDE OF THE TIRES CAUSING AIR TO EXIT THE TIRES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

Wheels
Filed Apr 9, 2014PA

THE WHEELS CHROME IS CORRODING AND FLAKING MAKING THE AIR LEAK FROM THE TIRE. WHEELS ARE BECOMING UNSAFE AND IN A SHORT PERIOD OF TIME. *TR

Wheels
Filed Feb 16, 2014NY

AFTER SPENDING OVER 3,500$ ON NOISES WHILE TURNING AND HAVING REPLACED THE TIRES BECAUSE THE TIRE WAS CONSTANTLY GOING FLAT THE 17" 8 SPOKE MACHINED & PAINTED ALUMINUM WHEEL BEGAN TO CORRODE AND PEEL. TWO OF THE TIRES LEAKED AIR AROUND THE CONTACT OF THE RIM AND TIRE BECAUSE OF THE CORROSION. THIS CONDITION REQUIRES HAVING THE WHEEL TAKEN APART AND CORROSION REMOVED THEN REASSEMBLING THE WHEEL AND RE-BALANCING THE TIRE ASSEMBLY BEFORE RE-INSTALLING BACK ON TO CAR. I HAVE AVERAGED SERVICING THESE TIRES FROM ONCE A WEEK TO ONCE A MONTH DEPENDING ON THE TIME OF YEAR FOR THE LAST THREE YEARS AND HAVE HAD TO PURCHASE MORE TIRES IN ORDER COMPENSATE FOR THE WARE ON THE TIRE WHEN HAVING TO DRIVE WITH UNDER INFLATED TIRES WHILE TRYING TO SAFELY NAVIGATE TO THE NEAREST AIR PUMP SOMETIMES ON A DAILY BASIS! THE CAR DEALER IS AWARE. THIS IS A SAFETY VIOLATION!! THE OUT OF POCKET COST TO CONTINUOUSLY HAVE THESE TIRES REPLACED, REPAIRED. THE POOR GAS MILEAGE HAS BROUGHT THE ACTUAL COST OF THIS CAR UPWARDS OF 43,000.00:( *TR

Wheels
Filed Dec 13, 201341,000 milesPA

THESE WHEELS ARE IDENTIFIED AS 17" 8 SPOKE MACHINED & PAINTED ALUMINUM WHEEL WHICH BEGAN TO CORRODE AND PEEL AROUND 2011. THEY LEAK AIR AROUND THE CONTACT OF THE RIM AND TIRE BECAUSE OF THE CORROSION. THIS CONDITION REQUIRES HAVING THE WHEEL TAKEN APART AND CORROSION REMOVED THEN REASSEMBLING THE WHEEL AND RE-BALANCING THE TIRE ASSEMBLY BEFORE RE-INSTALLING BACK ON TO CAR. DEPENDING ON SEVERAL CONDITIONS AS CLIMATE AND TEMPERATURE AND WHEN TIRE ASSEMBLY LAST SERVICED AIR LOSS VARIES FROM 10% TO MORE THAN 30% FROM MANUFACTURER 'S SUGGESTED TIRE INFLATION PRESSURE. I HAVE AVERAGED SERVICING THESE FOUR TIRES AT LEAST 6 TIMES OR MORE A YEAR FOR THE LAST THREE YEARS. I HAVE CONTACTED BOTH THE CAR DEALER AND FORD MOTOR CO. THE DEALER SAYS IT IS UP TO FORD TO PUT OUT A RECALL FOR REPLACEMENT WHEEL. THE DEALER AGREES THERE IS A PROBLEM, BUT FORD MOTOR CO. DOES NOT CONSIDER THIS A PROBLEM. I CONSIDER THIS CONDITION A SAFETY VIOLATION NOT TO MENTION THE OUT OF POCKET COST TO CONTINUOUSLY HAVE THESE TIRES REPAIRED. IT AFFECTS MY GAS MILEAGE, TIRE LONGEVITY, AND MOST IMPORTANTLY SAFETY. PLEASE HELP THOSE OF US WITH THIS SITUATION. THANK YOU. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Apr 22, 2013FL

LETTER FROM SENATOR NELSON RE CONSTITUENT REGARDING 2008 LINCOLN MKZ ( REFERENCE CONSTITUENT FOR THEIR RECORDS). *SMD THE CONSUMER STATED SLIGHTLY FOR MORE THAN A YEAR, THREE SAFETY WARNING LIGHTS ILLUMINATED ON THE DASHBOARD. THEY WERE THE TRACTION-STABILITY, ABS, AND BRAKE WARNING LIGHTS. THE FIRST TIME THE CONSUMER RETURNED TO THE DEALER, THEY STATED THE COMPUTER DID NOT DETECT ANY MALFUNCTION, AND TO BRING THE VEHICLE BACK, WHEN THE LIGHTS CAME BACK ON. THE LIGHTS WOULD ILLUMINATE INTERMITTENTLY AND WITHOUT APPARENT CAUSE, OFTEN ALL AT ONCE OR INDIVIDUALLY AND BEFORE, HE COULD GET TO THE DEALER. THE SECOND TIME, THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, THEY WERE STILL UNABLE TO DETECT A PROBLEM. THE THIRD TIME, THE CONSUMER WENT TO THE DEALER, HE LEFT THE VEHICLE THERE. AFTER TWO WEEKS OF HAVING THE VEHICLE, THE LIGHTS FINALLY ILLUMINATED, WHILE THE VEHICLE WAS BEING TEST DRIVING. AFTER HOOKING THE VEHICLE TO THE COMPUTER, THE DEALER FOUND THE PROBLEM, WAS THE ANTI-LOCK BRAKE MODULE THE CONSUMER WAS INFORMED THE PART WOULD COST $700. HOWEVER, IT WAS AGREED, THE CONSUMER WOULD PAY $200 OF THE EXPENSE AS A DEDUCTIBLE. THE NEXT DAY, THE LIGHTS ILLUMINATED AGAIN. THE CONSUMER TOOK A PICTURE OF THE LIGHTS AND RETURNED TO THE DEALER FOR A FOURTH TIME. THE VEHICLE WAS AT THE DEALER FOR A MONTH, WITH NO RESOLUTION.

Wheels
Filed Mar 25, 201324,525 milesME

I PURCHASED A 2008 LINCOLN MKZ WITH 15998 MILES ON THE ODOMETER IN JULY 2012 FROM A DEALER. SHORTLY AFTER WINTER BEGAN THE WHEELS STARTING TO BUBBLE AND PEEL. THEY ARE NOW STARTING TO FALL APART. IT IS CAUSING ISSUES WITH VIBRATION WHILE DRIVING AND AIR LOSS IN THE TIRES. I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THESE WHEELS BUT LINCOLN/FORD WILL NOT STAND BEHIND THEM BECAUSE MY CAR IS 5 YEARS OLD EVEN THOUGH IT IS STILL UNDER 30K MILES. *TR

Wheels
Filed Oct 17, 201241,800 milesMI

TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE CHROME ON ALL FOUR WHEELS WAS FLAKING OFF AND AS A RESULT THE ALUMINUM WAS CAUSING LACK OF TIRE PRESSURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE WAS NO RECALL AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED WHO REFERRED HIM TO THE DEALER FOR INSPECTION. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO SEALED THE RIMS AS A TEMPORARY REMEDY. THE FAILURE MILEAGE WAS 41,800.

Vehicle Speed Control
Filed Oct 10, 201237,500 milesNH

I WAS PROCEEDING DOWN A RAMP TO ENTER HIGHWAY TRAFFIC. I PUT MY FOOT TO THE FLOOR TO MERGE INTO TRAFFIC AND THE VEHICLE CONTINUED TO ACCELERATE EVEN AFTER I TOOK MY FOOT OFF THE GAS. I PUT MY FOOT ON THE BRAKE AND THE VEHICLE CONTINUED TO ACCELERATE. I WAS UNABLE TO SLOW DOWN TO ANY GREAT EXTENT AS THE ENGINE WAS RACING. THE ACCELERATOR PEDAL SEEM TO BE OFF THE FLOOR ( NOT STUCK TO THE FLOOR ) AT THE TIME. I WOULD ESTIMATE THAT MY SPEED WAS 85 MPH WHEN I PUT THE SHIFTER INTO NEUTRAL AND STOPPED THE CAR IN THE BREAKDOWN LANE. AT THIS TIME THE ENGINE WAS REVVING SO HIGH, I THOUGHT FOR SURE THE ENGINE WOULD BLOW. BEFORE I HAD THE PRESENCE OF MIND TO SHUT THE ENGINE OFF, THE ENGINE STOPPED REVVING AND WENT BACK TO AN IDLE. THE BRAKES WERE SMOKING BUT THERE DID NOT SEEM TO BE ANY OTHER DAMAGE. I CHECKED THE FLOOR MAT AND IT WAS NOT NEAR THE ACCELERATOR PEDAL. WE WERE ON VACATION AT THE TIME AND ABOUT 600 MILES FROM HOME SO I CONTINUED THE TO DRIVE BUT NOT PUTTING THE GAS PEDAL TO THE FLOOR. I TOOK THE VEHICLE TO THE LINCOLN DEALER THREE DAYS LATER AND THEY FOUND NO CODES AND NOTHING THAT WOULD ALLOW THE ACCELERATOR TO STAY STUCK. THE INVOICE INDICATES THAT THEY PERFORMED KOEO, KOER, AND OASIS AND ALL SYSTEMS PASSED. *TR..UPDATED 06/09/14 *BF UPDATED 06/13/2014 *JS

Wheels
Filed Sep 6, 201241,600 milesMI

TIRE WHEEL RIMS HAVE CHROME LIFTING OFF RESULTING IN LOW TIRE PRESSURE. LOST 10 PERCENT TIRE PRESSURE IN 30 DAYS. *TR

Service Brakes, Hydraulic
Filed Nov 24, 201015,700 milesOH

THE BRAKE AND GAS PEDALS ON MY LINCOLN MKZ ARE LOCATED SO CLOSE TO EACH OTHER AND AT THE SAME HEIGHT THAT I HAVE TWICE EXPERIENCED ACCELERATION INSTEAD OF BRAKING WHEN PUTTING ON THE BRAKES BECAUSE I DID NOT MOVE MY FOOT ENOUGH TO CLEAR THE GAS PEDAL. I HAVE INQUIRED TO MY DEALER ABOUT MAKING AN ADJUSTMENT TO THE BRAKES PEDAL HEIGHT OR SPACING BUT WAS ADVISED THAT THIS COULD NOT BE DONE. THIS DESIGN IS AN "ACCIDENT WAITING TO HAPPEN" AND I AM LUCKY THAT IN BOTH INSTANCES I WAS ABLE TO REACT IN TIME TO AVOID ONE. IF THIS HAS NOT ALREADY BEEN BROUGHT TO THE ATTENTION OF THE MANUFACTURER, NHTSA SHOULD DO SO BEFORE SOMEONE IS SERIOUSLY HURT. *TR

Electrical System › Instrument Cluster/Panel
Filed Oct 18, 2010OH

2008 LINCOLN MKZ. CONSUMER WRITES REGARDING UNRESOLVED DRIVER DISTRACTIONS *TGW THE CONSUMER STATED THE DISPLAYS ON THE MESSAGE CENTER SUCH AS THE ODOMETER, COMPASS AND RADIO ARE UNREADABLE ON A REASONABLY BRIGHT DAY WITHOUT SERIOUS PROLONGED DISTRACTION FROM THE ROADWAY. THE CONSUMER STATED THERE IS NO ILLUMINATION CONTROL TO INCREASE VISIBILITY AND THE DISPLAY SURFACES ARE GLOSSY, EASILY REFLECTING NEARBY IMAGES. *JB THE CONSUMER STATED SHE ADDED SOME FLAT BLACK TAPE TO THE TOP OF THE STEERING COLUMN AND WHEEL WHICH HAS HELPED A LITTLE WITH THE REFLECTION. BUT THE LOSS OF VISIBILITY OF THE DISPLAYS IN BRIGHT SURROUNDS CONTINUES. UPDATED 09/27/11. *JB UPDATED 10/20/11.*JB

Vehicle Speed Control
Filed Jan 20, 2010144,000 milesFL

TL*THE CONTACT OWNS A 2008 LINCOLN MKZ. WHILE DRIVING 30 MPH THE VEHICLE ACCELERATED. THE CONTACT ATTEMPTED TO ENGAGE THE BRAKE PEDAL; HOWEVER, THE VEHICLE DID NOT SLOW DOWN. THE CONTACT WAS FORCED TO USE THE EMERGENCY BRAKE AND THE VEHICLE SLOWED DOWN SLIGHTLY AND DID NOT STOP COMPLETELY. THE CONTACT MADE A RIGHT TURN, ENGAGED THE EMERGENCY BRAKE AGAIN AND FORCED THE GEAR SHIFT INTO PARK TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO A LINCOLN DEALER. THE DEALER DIAGNOSED THE VEHICLE AND STATED THAT THERE WAS NOTHING WRONG WITH IT. THE DEALER WANTED THE CONTACT TO RIDE WITH HIM DURING A TEST DRIVE AND THE CONTACT DIDN'T FEEL SAFE IN THE VEHICLE. THE CONTACT NO LONGER WANTS THE VEHICLE. THE MANUFACTURER SHOULD BE RESPONSIBLE FOR ANY DAMAGES THAT MIGHT OCCUR WHILE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 14,400. UPDATED 03/04/10 *BF UPDATED 09/28/10

Air BagsCrash1 injured
Filed Jan 4, 201022,458 milesMI

TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH ON ICY ROAD CONDITIONS. THE VEHICLE LOSS CONTROL AND CRASHED INTO A BRICK WALL. THE FRONTAIR BAG SYSTEM FAILED TO DEPLOY WITH THE MASSIVE IMPACT. THE DRIVER SUSTAINED MAJOR INJURIES. THE POLICE AND AMBULANCE WERE CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THERE WAS AN ESTIMATED AMOUNT OF $13,000 IN DAMAGES TO THE VEHICLE. THE FAILURE MILEAGE WAS 22,458. JS

Structure
Filed Sep 16, 200914,000 milesCT

TL*THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT WHEN DRIVING THE SUNLIGHT REFLECTION COMBINED WITH THE CONTRAST FROM THE INSTRUMENT CONTROL PANEL IMPAIRED HIS VISIBILITY. THE VEHICLE WAS TAKEN TO A DEALER AND A TECHNICIAN ADDED A BLACK COVERING FOR THE INSTRUMENT PANELS SURFACE. THE FAILURE MILEAGE WAS 14,000. THE CURRENT MILEAGE WAS 19,000. UPDATED 11/10/09 *BF UPDATED 11/13/09.*JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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