2017 Lincoln MKC complaints

Lincoln/Ford knowingly designed an engine where the head gasket is unable to properly seal and overtime causes intrusion of coolant into the cyclinder causing overheating. This results in the need to replace the ENTIRE engine block. They are aware of the issue and continued to build these engines with the KNOWN safety issue from 2017 - 2020 on not only Lincolns but Fords. The dealerships are aware of the issues, the corporate companies are aware of the safety issues and still there is no recall on these. They wont even help pay for the new engine. My car only has 43,000 miles on it! I should not be replacing an engine already for this known safety issue. This should be recalled immediately. I was driving my young children 3 and 1 around when the coolant overheated and it could have or ceised as I am driving or caught on fire. Someone should not have to die in order for a recall to happen. Lincoln/Ford need to make this right before someone dies. They knew of this issue when they designed it and continued to make them until 2020.

Started with a rough start in the morning. Check engine went on and took to Advanced Auto to have code checks: P0302 1/3 Stored Cylinder 2 Misfire Detected DTC Severity 2 of 3. Repair immediately if drivability issues are present. Threat to essential. I immediately went to our Ford Dealer who has been maintaining our vehicle. First thing they did was open the hood and told me to keep an eye open for the antifreeze level. He then told me that they have problems from 2017-2019 with these 2.0L Ecoboost engines - Coolant, white exhaust smoke and/or Illuminated MIL. He stated that they do not fix this engine, and provided me a 13 page report and wrote and estimate for $6,500 + tax to have the engine replaced. I have 60,000 miles on my 2017 Lincoln MKC. I drive 14 miles to work and back 3 times a week. I baby this car. This engine should not need to be replaced after 60,000. I bought the car in 2020. On December 19, 2019, Ford has technical service bulletin #19-2346 and it appears that do not disclose this to avoid fixing under their 6 year or 70,000 mile warranty. This is really unacceptable on Ford's part. Shame on Ford for not creating a recall for this engine failure. We customers should not have to pay for a newly designed engine after Ford knew that this engine was a failure. I am demanding Ford to look into this engine problem. This is unacceptable!!! I am requesting for Ford to pay for my newly redesigned engine. Bill Ford has a statement on Ford Motor Company's website: We

I purchased 2017 Lincoln MKC new almost immediately had electrical issues with it that has stayed throughout the vehicles life. At about 55,000 miles my car started acting up like it was misfiring. I took it to Lincoln and twice they said they couldn’t feel anything. I left the car over night because it mainly happened in morning starting up and going a certain speed. Lincoln called me and said it was something with transmission and they would fix it. The problem did not get better. At approximately 70,000 miles my engine light came on and I took it to be read. It read cylinder 1 misfire. I changed out my plugs and coils and had light reset. Light came back on at 71,000 engine over heating. I added/filled engine coolant. Light came on off and it was chalked up to an electrical issue they couldn’t find. I have had to refill my coolant several times as it drains quick in sumner heat and I have had to change my plugs and coils again. My car was recently at a Lincoln and they noted my spark plug and coils on the floor. They asked me about the radiator fluid and I explained what has been happening to my car since 55,000 miles. I was told that Lincoln is well aware that this is a problem with the MKC with radiator fluid leaking causing it to leak into out plugs, cause misfire and eventually seize the engine but there has not been a recall, leaving buyers stuck. My issue is that I went to dealership with these problems but was ignored and told it was something else. Lincoln purposly

Car was misfiring, so I took the car to the dealership. There is coolant leaking into the engine cylinders and there is white exhaust smoke. They tell me that this is a known manufacturer defect. There is even a Technical Service Bulletin by ford recognizing the defect. TSB-19-2346. The repair requires the engine block to be replaced. Cost is over 6K.

Coolant leaks into the engine cause the engine to eventually breakdown and a whole new engine is needed.

Engine light came on.Noticed some hesitation. Took to the dealer. Was diagnosed as coolant intrusion into engine. Engine could have failed on the highway or exploded. After investigating & seeing other incidents like this on-line, I noticed there were fires & breakdowns that did occur. I called Ford/Lincoln to report. They are aware of issue, but would not cover the repair even though they have been aware of the issue for years. Bought my certified 2017 Lincoln MKC in 2020 with 25k miles with extended warranty; Currently has 68k miles. I had extended warranty thru Feb 2024, and was not aware it had expired. If my warranty was still current & had less than 70k miles, it would have been covered. I believe there should have been a recall on this type of engine. I believe that FORD/LINCOLN is responsible for the repair.

The contact owns a 2017 Lincoln MKC. The contact stated while the vehicle was parked, the contact became aware of a leak underneath the vehicle. The vehicle was taken to an independent mechanic where the spark plugs and coils were replaced; however, the failure persisted. The vehicle was taken back to the independent mechanic and was diagnosed with a cracked engine block. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 51,000.

My engine kept misfiring upon starting and not accelerating while I was driving it. A coolant leak into the cylinder caused the engine to malfunction. I had to replace the entire engine block which cost over $7,000.00. The Ford repairman & service center told me that Ford had issued a service bulletin regarding this issue but then refused to pay for the engine damage. I only have 70K miles on the Lincoln.

2.0 Ecobooster engine. Coolant started leaking into engine right after an oil change at dealership. Now I need a new engine. I have researched that this is a known engine problem for Ford. We need a recall. I cannot afford a $9,000 repair for something Ford knew about.

My 2017 Lincoln mkc 2.0 . My mechanic confirmed it has a coolant leak going into the engine. There is a known defect with the 2.0 engine.Which is requiring me to have to purchase a brand new engine with only 33,000 miles warranty expired 2023. The code that was present at the time was p0301. This is a safety concern this vehicle will leave u stranded and in worst case scenario dead because of engine failure. Lincoln should recall the engines on these vehicles!

In the ecoboost 2.0 models, The engine block has a failure point which Ford is aware of and coolant leaks into combustion chambers and causes misfires, constant loss of coolant, and possible total engine failure. The 1.5L engines were recalled for same exact issue. So far, Ford is unwilling to do anything about this potentially disastrous issue that affects thousands of ford/lincoln owners. Repair costs are over $9,000.

Coolant leakage into #4 cylinder due to the malfunction of the engine blocks gasket. Yes, the vehicle is available for inspection. I live in the country so if there is a breakdown the possibility of me being stranded on the highway or on some back road would be terrible. Yes, I had a mechanic look it over and confirm, Engine over heated on Saturday, daughter and son came to bring antifreeze and water. Had no idea where the coolant had gone, looked for a leak and found none. 2 days later the engine light came on, had mechanic come out and put code reader on it. The #4 cylinder we replaced spark plugs, 2 days later the engine light came on, mechanic replaced the # 4 coil. Nothing is working.

The contact owns a 2017 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined there was a misfire in cylinder #3, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 71,000.

Blown head gasket

A couple weeks after recall of battery monitor sensor and an oil change was done (NHTSA CAMPAIGN ID: 23V378000) at a Lincoln dealership, cylinder 1 had a misfire and check engine light came and has stayed on. The vehicle has 61,000 miles and I am now told, by the dealership, it has coolant intrusion. Again the vehicle was taken to the same Lincoln dealership that did the original work. Research seems to show the 2017 Lincoln MKC has a known issue. Ford has technical service bulletin # 19-2346 released 19 December 2019 and it appears that do not disclose this to avoid fixing under their 6 year or 70,000 mile warranty. They redesigned the 2.0L ecoboost engine in 2020. Our engine could fail and put our 3 year old son at risk of injury.

The contact owns a 2017 Lincoln MKC. The contact stated that while driving at various speeds with the heater in the on position, the vehicle overheated. The temperature gauge increased to the highest level. The engine was overheating, and the message was displayed. The contact had to turn the heater off. The contact called the local dealer, where it was diagnosed that an engine replacement was needed. The vehicle was not repaired. The contact mentioned that the vehicle had previously been repaired under NHTSA Campaign Number: 23V378000 (Engine). The manufacturer was notified but provided no assistance and referred the contact to the NHTSA Hotline. The failure mileage was approximately 100,000.

Through testing at Fiesta Ford in Indio, CA, it was determined that my 2017 Lincoln MKc had a blown engine which needed to be replaced. Fiesta Ford determined that there was coolant intrusion on cylinder #1. Fiesta Ford then removed and replaced the engine long block assembly and coolant.

Intermittent P0302 CEL codes fired for Cylinder 2 misfire, over last month. Replaced plugs and coil, Code cleared. Same CEL indicator and code fired again. Symptoms are Rough start up, coolant needing replenishment, took into dealer, coolant intrusion into cylinder 2 requiring engine replacement. This is obviously not an isolated incident with this 2.3L Ecoboost engine, what was know by Ford to flawed during the 2017-2020 period. Two months after purchase of my 2017 MKC, had to have the short block replaced, under warranty, but the head was already warped and they replaced the head gasket on a warped block knowing it was only a matter of time that it started leaking. Now out of the range of that warranty and with looming $8k expense, not happy.

Car acted like it was overheating. It broke down on the road and did not turn back on. Due to it being broke down on the road the vehicle was towed and now I have an outstanding fee to get it out of impound.

The contact owns a 2017 Lincoln MKC. The contact stated that while driving at approximately 45 MPH, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic two times where it was diagnosed that there was carbon build-up that might have blocked the valve and needed to be cleaned, and the spark plugs needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 65,479.

2.0L ENGINE FAILURE DUE TO COOLANT IN CYLINDER AN ISSUE THAT FORD is aware. I only see after the fact, of all the numerous complaints in the Lincoln forum. Why has this not been recalled, it so sad that us consumers have to deal with a known problem. Please help us!

The contact owns a 2017 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that when the accelerator pedal was depressed, the vehicle lunged forward and shook. Additionally, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer several times. However, the failure was unable to be duplicated. The contact stated that the fluids were replenished, and the fuel line was cleaned. The failure reoccurred. The vehicle was taken to another dealer where the failure was diagnosed with a coolant leak and a failed engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised that the repair was not covered under warranty or recall. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 62,500.

See attached document for complaint

The contact owns a 2017 Lincoln MKC. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 19-2346. The manufacturer was not notified of the failure. The failure mileage was 34,500.

I don’t have the eco boost engine so they told me my car is NOT in the TSB even though I was just told that I need a new engine due to coolant intrusion. I have a ford engine with a defect that caused the problem!! Only MKC’s with eco boost are included. How many people with these ford engines are affected but not included??

-Coolant intrusion into cylinder heads, causing engine issues and overheating -Requires full long block engine replacement -Known issue by manufacturer, TSB 22-2229, no support to fix outside of warrant -Confirmed by manufacturer, dealer, independent servicer -No warnings prior to issue

Recently, my 2017 Lincoln MKC has exhibited concerning symptoms that warrant further investigation. Upon starting the engine, I have noticed a slight but noticeable tremor. Though this subsides once the vehicle is in motion, a persistent roughness persists during gear changes, accompanied by the emission of white exhaust from the tailpipe. The situation escalated further with the illumination of the "Check Engine" light. Consequently, I sought professional diagnosis from a certified mechanic. Unfortunately, the diagnosis revealed a significant issue: a broken head gasket leaking into the engine. Remedying this requires a complete engine rebuild. Disturbingly, the mechanic indicated that this problem is not entirely uncommon in Lincolns, and even a full rebuild may not guarantee a permanent solution. I have come across information regarding a class action lawsuit entitled "Reed et al v. Ford Motor Company 2:2021cv00417," which I intend to contact to report my experience and contribute to their investigation. Additionally, I have contacted the original dealership where I purchased the vehicle and am actively exploring all available options to address this concern.

Recall was issued on May 31, 2023 for this problem. As of this date, Jan 19, 2024 this recall has not been completed. All I get from factory and dealers is that the part is not available. The recall says that parts ARE available. As the recall notice states, "park vehicle outside until repairs are completed". As it has been approx 8 months, this became a nuisance long ago. I would just like to know when and if this recall, repair will be made. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Lincoln MKC. The contact stated that coolant was leaking into the engine. Additionally, the brakes were firm while being depressed. The contact stated that the battery was replaced. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign Number: 23V378000 (Engine). The failure mileage was approximately 95,000.

The contact owns a 2017 Lincoln MKC. The contact stated while driving at undisclosed speeds, there was no heat being distributed throughout the vehicle. There were no warning lights illuminated. The contact stated that coolant was leaking into the engine. The vehicle was taken to the local dealer, and the contact was informed that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contracted but did not assist. The failure mileage was approximately 55,453.

The contact owns a 2017 Lincoln MKC. The contact stated while driving at approximately 35 MPH, the vehicle shuddered and stalled. The contact was able to pull over. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that cylinder #4 had misfired. The contact stated that the engine block was defective, and the vehicle was leaking coolant. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 26,809.

Back up camera failure and problems updating sync module

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA Recall 23V378 Battery monitor sensor BMS Power Circuit in-line fuse installation. Everyone's safety in my family including myself is at risk. Received first recall notice June 2023. Second August 2023. After attempts via phone I went in person to dealer and they placed Work Order706429 on September 7, 2023. The recall was confirmed by Pines Lincoln Service, 8655 Pines Blvd., Pembroke Pines, Florida 33024. Dealer Ph: (954) 443-7100.

The contact owns a 2017 Lincoln MKC. The contact stated that the vehicle failed to start. There were no warning lights illuminated. The vehicle was started by Roadside Assistance. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 35,040. Parts distribution disconnect.

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact's wife owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool showed no open recall.

I contacted the dealer for my recall repair. They advised there is a 200 person waiting list and they are only permitted to order 4 parts per week. At this rate, it will be almost a year before my vehicle is fixed. NHTSA requested to know if there were issues getting this part fixed - yes, there are issues. Thank you.

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, the vehicle sputtered. The contact stated that the failure recurred while driving and depressing the accelerator pedal. The check engine and the battery warning lights were illuminated. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 63,000. Parts distribution disconnect.

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while attempting to start the vehicle, the vehicle failed to start. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000. Parts distribution disconnect.

The contact owns a 2017 Lincoln MKC. The contact stated that the vehicle shuddered while starting. Upon inspection, the contact noticed that the coolant level was low. The contact refilled the coolant, but the following day, the coolant level was low again. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 40,000.

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I have taken my vehicle into my Dealership Service Department once in July, called twice as instructed by the Service Manager in June and August. The battery sensor is not available. I have called two other Dealerships within 30 miles from my home and the part is not available. I have had my battery jumped from the Lincoln Roadside Assistance in the evening after work, the car voltage is currently very low and the car pulls or slows while I am driving. I am concerned and I do not feel safe in driving my vehicle.

The contact owns a 2017 Lincoln MKC. The contact stated that while starting the vehicle from second to third gear, there was an abnormal banging sound heard. The transmission was slipping gear while driving at various speeds. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who stated that the transmission was slipping when shifting from second to third gear. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 100,100.

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.