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2017 Lincoln MKC complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Back Over Prevention
Filed Oct 24, 2025MI

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Back Over Prevention
Filed Oct 24, 202538,000 milesCA

The contact owns a 2017 Lincoln MKC. The contact stated that while reversing, the rearview camera was inoperable. The contact stated that the failure was intermittent. In addition, there was an error message displayed, indicating that the rear-view camera was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part was not yet available for the recall repair. The contact assumed that the dealer was aware of the failure, because the vehicle was regularly serviced at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000.

Engine and Engine Cooling
Filed Oct 23, 202598,690 milesNJ

The contact owns a 2017 Lincoln MKC. The contact stated that upon starting the vehicle, the check engine warning light illuminated on the instrument panel, followed by a coolant temperature message. The vehicle was taken to a dealer, where it was diagnosed with a hairline crack in the engine. The hairline fracture led to coolant intrusion inside cylinder #2, and the vehicle was diagnosed with engine failure. Upon investigation, the contact discovered Technical Service Bulletins 19-2346 and 22-22229, which the contact linked to the failure. The contact called another dealer about the failure and was informed that there were no recalls on the vehicle related to the failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 98,690.

Engine
Filed Oct 10, 2025WV

Engine design flaw in the gaskets. Coolant leaking into the cylinders causing misfire. Had to replace the engine. $8000.

Engine
Filed Sep 22, 2025OH

COOLANT LEAKING INTO ENGINE, CAUSING MISFIRES AND ENGINE SERVICE LIGHT ON

Engine
Filed Sep 17, 2025CT

Symptoms consistent with TSB 19-2346 for 2.0L EcoBoost engines: coolant in cylinders, white exhaust smoke and check engine light is on. I have to keep topping off the coolant weekly, engine light comes and goes with same errors. Went to a general mechanic who got error codes PO301-00 AND PO316-00. Currently scheduled next week to see an engine mechanic. Available for inspection upon request. Has not put us in danger yet but is of major concern due to potential for failure, so we are having it seen to ASAP. We don't have a Ford dealership so nearby to go out there with a failing car just to have them verify that yes that is the issue and yes it will be a very expensive repair we could not afford if we did it with them. Despite very low mileage it is still past warranty date, so any goodwill would have to come after we go through the trouble of bringing our vehicle in and hoping for the best. We called and they couldn't even provide any kind of ballpark likelyhood of goodwill.

Air Bags
Filed Sep 13, 2025GA

None of my airbags deployed in a one vehicle accident when my tire blew. I woke up sitiing in a guard rail.and injured. This happened on September 4th, 2025. Car totaled and Travelers Insurance already paid off finance company and I was left with nothing. I have trouble walking g, a brokthumb. Constant headaches and chest soreness.

Back Over Prevention › Warnings
Filed Aug 24, 2025RI

Back up camera goes black or really fuzzy so everything is unrecognizable. This happens very sporadically. It could stay like this for days or sometimes just once in a few weeks. Never know when it will happen.

Engine
Filed Aug 19, 2025MD

I purchased a 2017 Lincoln MKC approximately 90 days ago and recently encountered a check engine light notification with the diagnostic code P303, indicating a misfire in cylinder three. After replacing the fuel injector on that cylinder and completing a tune-up, which included the replacement of all spark plugs and ignition coils, I consulted a new mechanic. They informed me of a potential issue related to engine block intrusion, which reportedly affected other 2.0 L engines from Ford Motor Company within the 2015-2019 model years. As a result, I have been advised to consider replacing the entire engine. Given that I acquired the vehicle as a used model with only 43,000 miles and is now out of warranty, I am facing an out-of-pocket expense of nearly $8,000.

Engine
Filed Aug 13, 2025MD

Engine light came on. Took it to mechanic. Was told there is a well documented mechanical issue affecting my 2017 , MKC. My vehicle is experiencing a misfire and cylinder three accompanied by signs of colon intrusion into the engine, as well as transmission slippage. I have heard these are known and widespread issues in 2015 to 2019 Lincoln MKC models equipped with the 2.0L Eco boost engine. I am aware of several technical service bulletins, including TSB 19-2346 and TBS 22-2229, that detail this defect. Numerous Lincon customers have reported identical issues at similar mileage, often requiring full engine or transmission replacement. My trusted mechanic has verified that my vehicle exhibit symptoms consistent with this engine defect.

Engine
Filed Aug 12, 2025IN

Coolant Intrusion into the cylinder causing overheating. New engine block required. Car has been regularly maintained. Failure occured with no warning.

Engine
Filed Aug 10, 2025MN

I own a 2017 Lincoln MKC 2.0L EcoBoost that suffered a complete engine failure caused by coolant intrusion into the combustion chambers. The vehicle began to misfire, emit thick white smoke, lose power, and quickly became almost undriveable. Technical Service Bulletin (TSB) 19-2346 (June 2019), which describes coolant entering cylinders due to a flaw in the cylinder head/block design. This failure is not the result of neglect or normal wear and tear — my vehicle has been maintained according to manufacturer recommendations. Despite this, the engine requires complete replacement at a cost of approximately $9,500. The failure occurred well before what should be the normal service life of an engine, and it matches the same defect pattern reported by many other Lincoln and Ford owners with the 2.0L EcoBoost engine in multiple model years. The coolant intrusion defect creates a serious safety hazard because it can cause sudden, unpredictable loss of engine power while driving. If the defect manifests at highway speeds, the driver may experience immediate power loss, inability to accelerate, or complete engine shutdown — increasing the risk of a collision. Ford/Lincoln have issued internal bulletins to dealers acknowledging this problem but have not initiated a public recall. Many owners have been denied coverage due to warranty expiration, despite this being a manufacturing defect. The result is that numerous vehicles with a dangerous and well-documented engine flaw remain in circ

Engine
Filed Aug 9, 2025OH

The Engine light periodically came on. The coolant was low, but no evidence of a leak. We took the car into be evaluated and to was identified as error code P0304 for cylinder #4. The only way to repair is a new engine. The car has 71000 miles on it. During our research it was identified that this is a known issue to Ford, but this has not been acknowledged as a defect/recall. It was recommended to immediately repair as the engine can stop or the car can lose power /control while driving. The car is no longer under warranty. There are tons of reports of this issue, and 130 reported on this site. This is a danger to those driving or if something would happen on a highway, this could cause an accident at high speeds to the other cars trying to avoid a stopped car. Dealers recommend calling to complain to Ford to attempt to get resolution. And there is a class action lawsuit.

Engine
Filed Jul 25, 2025PA

Coolant leak intrusion misfire cyl4 and cyl3 smoke vehicle shut down extreme engine shaking and fire check engile lights class action lawsuits manufacturers refusing to help and dealership is refusing to help. Dealership admits vehicle is unrepairable and has held possession for 75 days

Engine and Engine Cooling
Filed Jul 24, 2025MI

See attached document for complaint.

Engine
Filed Jul 24, 2025OH

My 2017 Lincoln MKC has engine coolant leaking in to the #4 cylinder. On start-up the engine runs rough, and the check engine light is on. LINCOLN/FORD has a Technical Service Bulletin #22-2229 covering this issue. I believe this is a common problem involving a large number of these engines. LICOLN/FORD will not pay for any replacement costs. I have spent $1414.08 in an attempt to repair this problem. I believe this also causes my car not to be able to pass the Ohio E-Check.

Engine
Filed Jul 14, 2025PA

I was told by my Lincoln dealer that I need to replace the engine on my 2017 MKC. This is due to coolant intrusion issue that seems to be a very common problem with this model. I'm really disappointed, it's a very costly repair ($10,000 +) I only had 85,000 on the car. I was driving on a highway and the car completely shut down. They said the only repair is an engine replacement and are not willing to assist in the costs. The check engine light came on when the engine seized.

Engine
Filed Jul 12, 2025FL

Torque converter failure that has plagued other Ford vehicles of this era having the 2 liter 4 cylinder engines. Please see attached letters to and from Ford and all work orders.

Engine
Filed Jul 10, 202570,000 milesMA

The contact owns a 2017 Lincoln MKC. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

Engine
Filed Jul 4, 2025OH

I took my vehicle to Rainbow Muffler and Brake due to my engine light on. I was told I had an Evap leak and it may just be my gas cap. I don’t have a gas cap. They turned the light off and it stayed off for a while. A few months later I took it in and was told to do a smoke test. Smoke test showed I need a purge valve ($214 for part from dealer) and Rainbow charged $105 to install. A few weeks later light returns, I take it back to Rainbow. I’m told a tune up $$250. A few weeks later light comes back on. I’m told I needed coils $325. A few weeks later light is back on. I immediately called Rainbow to be told, Lincoln knows there a defect but they aren’t acknowledging it. I filed a complaint with The BBB and my States Attorney General Office.

Engine
Filed Jun 30, 202562,000 milesFL

The contact owns a 2017 Lincoln MKC. The contact stated while driving at an undisclosed speed, the check engine warning light and the #4 coil failure indicator warning light illuminated. The vehicle was taken to an independent mechanic and coil #2 was switched with coil #4; however, the failure reoccurred. The independent mechanic reset the codes however, the check engine warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.

Engine and Engine Cooling
Filed Jun 27, 202570,000 milesNC

The contact owns a 2017 Lincoln MKC. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer who diagnosed that the #2 and #3 spark plugs needed to be replaced. The vehicle was repaired; however, two days after the repair, the check engine warning light illuminated again, and the engine started to overheat. The contact checked to coolant level and discovered there was no coolant in the coolant reservoir. The vehicle was taken to a certified mechanic and was inspected, and it was determined that the failure was best diagnosed by the dealer. The vehicle was towed to the dealer and the contact was informed that the vehicle needed additional diagnosis for coolant intrusion to determine if the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.

Engine and Engine Cooling
Filed Jun 9, 202589,800 milesOH

The contact owns a 2017 Lincoln MKC. The contact stated that upon starting the vehicle, the vehicle was shuddering. The contact stated while driving approximately 30-35 MPH, the message "Engine Overheating" was displayed. The vehicle was taken to an independent mechanic, where the contact was informed that the coolant reservoir was empty. The mechanic added coolant to the vehicle and referred the contact to the dealer for assistance. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in the engine block. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 89,800.

Unknown or Other
Filed Jun 4, 2025NJ

THE REAR-VIEW CAMERA MALFUNCTIONS AT TIMES & DISPLAYS A BLUE SCREEN ON THE IN-CAR MONITOR THAT STATES "CAMERA UNAVAILABLE". OTHER TIMES THE IMAGE IN THE MONITOR WILL BE WAVY. THIS PROBLEM SEEMS TO BE EXACERBATED BY WARMER TEMPERATURES. THIS PROBLEM HAS NOT BEEN INSPECTED BY ANYONE.

Engine
Filed May 31, 2025KY

Within 4 months, I’ve spent $12k on transmission replacement (refurb.) (Metallics in the fluid), Fuel injectors, etc. The check engine light is still on…Now Im told that coolant is leaking into my engine, and the engine needs replaced! (Coolant intrusion) Another $9k for parts and labor! i just paid the car off! Ive kept up with repairs and service! Ive done everything the dealer has suggested…except replace the engine! I’m still recovering from the cost of the transmission! The 2017 Lincoln MKC with a 2.0L EcoBoost engine has a known defect where coolant leaks into the engine cylinders, often causing misfires, overheating, or engine failure. This issue, linked to faulty engine block and cylinder head design, typically requires engine replacement ($5,000-$9,500). Ford issued TSB 22-2229 but no recall. A class-action lawsuit is ongoing. Check warranty status; report to NHTSA.

Electrical System
Filed May 29, 2025MI

DearNHTSA, My rear camera is not working properly on my 2017 Lincoln MKC. I reported this incident to you earlier this month. As of yesterday Wednesday May 28, 2025 WXYZ NEWS IN DETROIT, stated a recall on rear view cameras. I truly hope my car will be included in the recall. Thank you very much!

Unknown or Other
Filed May 18, 2025TX

The rear backup camera nor working properly (show no lines and display the opposite sides)

Lane Departure › Blind Spot Detection
Filed May 16, 2025MI

My rear view camera is malfunctioning on my 2017 Lincoln. It has been since 2022, I purchased my car in 2021.

Engine and Engine Cooling
Filed May 16, 202599,800 milesMI

The contact owns a 2017 Lincoln MKC. The contact stated that while driving at an undisclosed speed on a road trip, the engine coolant temperature warning light illuminated, and the engine overheated. The contact was able to continue driving to the destination. The contact stated that the transmission and rear brakes and rotors had previously been replaced. The vehicle was taken to the dealer, where the engine was replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 99,800.

Unknown or Other
Filed May 6, 2025FL

The rear camera sometimes goes out when the car is in reverse and the screen goes dark. After the car is placed in drive an error message appears that states the camera is unavailable. Now happens almost every time the time the car is placed in reverse.

Engine
Filed Apr 22, 2025MA

August of 2024 I took my vehicle to Island Street Automotive in Stoughton Mass because my engine light kept going off and off. The test showed the cylinder one misfire. They change the spark plugs and cylinder. However, I ended up taking the vehicle back 3 times for the same issue and experienced the same results. By now the check engine light was on all the time. I then realized a week or so later that the coolant was empty. For the next couple of weeks I continued replacing the coolant and had an auto shop look to see where the coolant could be going but they could not figure it out. There wasn't any leaking out of the vehicle. Soon my vehicle would begin shaking at the start up with the engine light blinking and then it would go solid. I decided to take the vehicle to Herb Chambers Lincoln of Norwood where I purchased the vehicle. They never mentioned that there was a bulletin out on this vehicle when I purchased it. It took them 3 days to diagnose. I was told the engine had to be replaced and needed a long block assembly. The charge would have been $8,634.31 plus tax. I called CarShield to put in the claim and they denied it because they found a bulletin out on the engine and stated it was a manufacturers error so they would not honor the claim. I called Lincoln directly and spoke about this issue but they blew me off and said there were no programs to help me pay for the cost of fixing the problem. I reluctantly chose to take the vehicle to North End Motors in Canton. Th

Electrical System
Filed Apr 22, 2025130,000 milesNY

The contact owns a 2017 Lincoln MKC. The contact stated while driving 25-35 MPH, the battery monitor sensor message was displayed approximately every five minutes, and the battery warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 130,000.

Engine
Filed Mar 23, 2025AL

I have a recurring coolant intrusion problem. Available for inspection. Risk of engine seizing up and running hot. The problem has been identified by a licensed mechanic. The vehicle component has not been inspected by manufactured however this is a known issue by Ford. Check engine light, misfire of cylinder #4 (P0304) and coolant inside cylinder.

Engine
Filed Mar 17, 2025WA

Known issue with the 2.4L turbo engine and coolant leak resulting in need for engine replacement.

Engine and Engine Cooling
Filed Mar 6, 2025100,000 milesIL

The contact owns a 2017 Lincoln MKC. The contact stated while the vehicle was parked, the vehicle intermittently shuddered. The check engine warning light was illuminated. A dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

Engine
Filed Mar 5, 2025OH

Bought this 2017 Lincoln MKC with 75K miles on 2/21/25. Four days later while driving to work an engine light came on. Continuing on to work the car started running poorly while crossing a rail road track. Seemed like it was gonna quit running right there on the track. Then it started running like it did before except now there is a wrench starting blinking on my instrument panel. Had the engine code checked at O’Riley’s and was informed it was number 3 cylinder misfiring as they recommend a new spark plug and coil. While they checked the code I called the dealer where I purchased the vehicle and I have an appointment scheduled for 10 AM tomorrow. I’m sure they will install a new plug and coil and send me on my way knowing my warranty will be ending in a few more hundred miles . I’ve researched the issue and know the motor needs changed and it should be ford to recall them. I’m handicap now and won’t be able to afford to fix it or buy another vehicle. This isn’t right and does needs to step up to the plate and accept responsibility for their mistake.

Unknown or Other
Filed Feb 26, 2025WV

Water is in spare tire well.

Engine
Filed Feb 17, 2025ND

Vacuum pump, 2.3 ecoturbo charger not available for inspection. Dealer in ND replaced vacuum pump twice and car ran worse than when I brought it in so they then decided it was the turbocharger and replaced it. My check engine light and ABS light were on. Could not drive over 55 mph and was on highway when lost power and slowed way down significantly with traffic congested. Had to pull off to side. Thick Smoking from tailpipe they said oil got lnto the catalytic convertor it would eventually wear off and ok to drive. Took to different dealer and they replaced the vacuum pump again (this was the 3rd one)it has 73000 miles on it. I Drove for 20000 without trouble. Now I'm at dealership in TN and they are replacing the entire engine. Without any help from Lincoln and the car has 91000 miles on it

Power Train
Filed Feb 13, 2025FL

Transmission torque converter needs replacement i brought it to the dealer for inspection after feeling repeated hard shifts and feeling as though there is a severe vibration when accelerating. The dealer stated the torque converter needs to be replaced.

Engine
Filed Jan 31, 2025FL

Check engine light on and after scan, code P0302 results. Engine feels sluggish. "Coolant level low" displayed on dash, also temperature level rose to high so stopped driving it. Engine temperature elevated may catch fire car. Problem is coolant entering cylinder. Confirmed by two independent mechanics, and today by Lincoln mechanic. Vehicle is at Lincoln service center. Check engine light appeared on dash a few days before the temperature elevation and coolant loss. Got code P0302 a few days before the coolant loss and temperature rise.

Engine
Filed Jan 22, 2025PA

The engine failure in my 2017 Lincoln MKC was caused by coolant intrusion, a known design flaw affecting thousands of 2015-2019 models. This serious issue presents a severe safety risk to drivers and passengers. Symptoms Engine light illumination Shakiness and sputtering at startup Misfire on cylinder #3 Rapid coolant loss Intermittent engine light warnings Battery-like symptoms (vehicle not starting, clicking sounds) Violent shaking during 1 startup Diagnosis and Repair Attempts Replaced component for cylinder #3 misfire Installed new spark plugs Refilled coolant reservoir Battery checked and jumped Final diagnosis: Engine replacement required due to coolant intrusion Issue confirmed as a known design flaw in Lincoln MKC Safety Risks The coolant intrusion problem poses significant safety risks: Potential for sudden engine failure while driving, especially at high speeds Risk of losing control of the vehicle due to engine seizure Danger to occupants and other road users in case of unexpected breakdown Confirmation and Inspection The issue was reproduced and confirmed by both Monro Auto and the Lincoln dealership. The vehicle was inspected by the Lincoln dealership, which determined the need for a complete engine replacement The warranty company approved the engine replacement, acknowledging the severity of the problem Warning Signs Intermittent Check engine light illumination Occasional shaking and sputtering at startup Rapid coolant loss without visible leaks Intermittent st

Electrical System
Filed Jan 21, 2025KY

The battery sensor module is faulty. I have to go out every morning and jump start my car. I have replaced the battery twice withing 7 months so I know it's not the battery. When I took it to the dealer ford/lincoln dealer near me and asked about the sensor recall, they said that it was likely the cause. This way back in June and they still say the parts are on back order for over 7 months. I have full warranty on the vehicle and have to jump start it if it hasn't been drove withing 8-10 hours. Even let it run yesterday for 45 minutes so it would be okay this morning. Lights won't even come on. Had to manually unlock the doors with the key to even get the cars eat out of the car.

Engine
Filed Dec 29, 2024MI

The coolant intrusion into cylinder #2 . Very well known problem with Ford EcoBoost engines. This car has the 2.0L engine and there hasnt been a recall on it yet. It becomes a safety concern when the problem gets bad enough to allow oil to leak , causing a engine fire. The problem was diagnosed by a Lincoln dealer. No, it was not inspected by the manufacturer but my dealer did communicate the issue to Ford. There were check engine lights because this causes a cylinder misfire as the coolant leaking into the cylinders is burned. We already had the problem repaired by replacing the engine long block assembly which cost $8176.93 .

EngineFire
Filed Dec 26, 202480,000 milesPA

The contact owns a 2017 Lincoln MKC. The contact stated that while driving, a burning odor was detected as the vehicle lost power. Upon the contact's arrival at home, her fiancé called AAA service. Where upon inspection the AAA technician diagnosed the vehicle with a battery issue stating that the was about to explode. No warning lights were illuminated. The battery was replaced by the however the contact stated that the vehicle continued to have electrical problems. The contact received a notification of NHTSA Campaign Number: 23V378000 (Engine) however the VIN was not included. The manufacturer or dealer was not notified of the issue. The failure mileage was approximately 80,000.

Power Train
Filed Oct 23, 2024NJ

My car was vibrating and shifting weird. I recently repaired the brakes thinking that was the source of the vibration however the vibration escalated and the car shakes violently when stopped and jerk forward after releasing the brakes. My mechanic said this was a known issue with my model and pointed me to Customer Satisfaction Program 20N07. I spoke with Ford who indicated my VIN was not eligible for this CSP.

Engine
Filed Oct 19, 2024NY

Coolant leaking into cylinders 2 and 3 needs engine block replacement causing smoke and misfire

Electrical System
Filed Oct 16, 2024CA

We tried calling the dealers they stated they are not able to fix it and don't know whe. They will. The back up camera starts shutting off ,going black while reversing. Lights inside car while driving will shut off. It has been happening since 2022 recently 2 weeks ago

Engine
Filed Sep 13, 202483,000 milesOH

The contact owns a 2017 Lincoln MKC. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to a dealer and the contact was later informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but was offered no assistance. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 83,000.

Engine
Filed Sep 6, 2024107,000 milesMI

The contact owns a 2017 Lincoln MKC. The contact stated that the check engine warning light was illuminated. Additionally, the vehicle failed to start while pressing the Start button on the key fob. The contact was able to start the vehicle while pressing the Push to Start button inside the vehicle. The contact stated that the failure occurred intermittently. The vehicle was taken to an independent mechanic, where the contact was informed that the vehicle was experiencing excessive coolant consumption. The mechanic diagnosed that there was coolant intrusion in cylinder #2. The vehicle was then taken to the dealer, where the same assessment was made, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 107,000.

Engine
Filed Sep 3, 2024OH

There is a huge problem with my vehicle it started leaking coolant into the cylinder. The vehicle is using coolant and burning it through the exhaust. This defect in the engine block causes catastrophic failure if occuring during driving on highway can cause accident and fire.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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