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2020 Lincoln Aviator complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2020 record →

Service Brakes
Filed Jul 21, 202014,000 milesUT

WHEN PUTTING THE VEHICLE INTO GEAR (WITH THE BRAKE PEDAL PRESSED) IT SOME TIMES BEGINS MOVING AND THE BRAKE PEDAL DOES NOT ENGAGE THE BRAKES. THIS FORCES THE DRIVER TO QUICKLY PUT THE CAR BACK INTO PARK TO STOP THE VEHICLE.

Steering
Filed Jul 18, 2020TX

DRIVER CONTROL MALFUNCTION WARNING LIGHT SIGN COMES ON. I'VE TAKING IT TO THE DEALER TWICE BUT THEY COULD NOT FIX THE PROBLEM. WHAT DO I DO

Electrical System
Filed Jun 29, 202060 milesNY

ON DELIVERY OF THE VEHICLE (6/5/2020), THERE WAS AN ERROR MESSAGE ON THE CONSOLE INDICATING AN ISSUE WITH A DOOR LOCK SENSOR (ACCORDING TO THE DEALER). THE DEALERSHIP HAD THE CAR FOR 3 DAYS TO MAKE THE REPAIR. ON 6/26/2020, WE REPORTED TO THE DEALERSHIP THAT THE FRONT PASSENGER DOOR LOCK WAS NOT WORKING AND THE BUTTON TO OPEN THE DOOR WAS INOPERABLE. TODAY, 6/29/2020, THE AUTO IS COMPLETELY DEAD. APPARENTLY, THE ELECTRICAL ISSUE DRAINED THE BATTERY. THIS IS A SAFETY ISSUE. WHAT ARE WE TO DO IF WE CANNOT GET OUT OF THE CAR. INOPERABLE DOOR OPENING BUTTONS IS DANGEROUS. FURTHER, WHEN THE CAR WAS PARKED IN MY DRIVEWAY, IT SUDDENLY AND ON ITS OWN BEGAN FLASHING LIGHTS AND THE MIRRORS RETRACTED SOME 15 MINUTES AFTER WE USED THE REMOTE TO LOCK THE CAR.

Service Brakes
Filed Jun 28, 20204,800 milesCA

MY VEHICLE HAS 4960 MILES AND THE TRANSMISSION STARTED TO SLOW DOWN AS IF I WAS DRIVING A STICK SHIFT CAR, THEN 2 OR 3 DAYS LATER BEGAN TO KICK AND LOSE POWER WHEN INCREASING SPEED AFTER A STOP SIGN. DEALER DIAGNOSED AN INTERNAL FAILURE ON THE TRANSMISSION AND IT NEEDS TO BE REPLACED. A COUPLE OF TIMES IN THE MORNING AFTER STARTING THE VEHICLE, WHEN PUTTING THE REVERSE GEAR I HAD MY FOOT ON THE BRAKE BUT THE CAR STILL MOVED AND THE BRAKES WERE VERY STIFF, I HAD TO RELEASE THE BRAKE AND APPLY IT AGAIN IN ORDER TO STOP THE CAR FROM MOVING. THE SENSORS ON THE REAR BRAKE SUPPORT ARE EXTREMELY SENSITIVE. THE CAR DETECTS A SMALL CRACK ON MY DRIVEWAY AND STOPS ABRUPTLY CAUSING MY HEAD TO BUMP TWICE ON THE HEADREST, THE DEALER SAID IT WAS NORMAL, NO DEFECT FOUND. THE WINDSHIELD FLUID I THOUGHT IT WAS NORMAL IN THIS CAR TO THROW A VERY SMALL AMOUNT OF LIQUID COMPARED TO MY OTHER LINCOLN MKZ, BUT READING THE COMPLAINTS FROM OTHER CUSTOMERS I REALIZED THAT IT'S NOT NORMAL.

Electrical System
Filed Jun 14, 20202,200 milesCO

ELECTRONIC DOOR RELEASE ON THE INTERIOR DRIVERS DOOR HAS FAILED AT 2200 MILES. THE BUTTON DOES NOT WORK AT ALL AND IS LOOSE IN THE DOOR. THIS PREVENTS EXIT FROM INSIDE THE CAR WITHOUT USING THE MANUAL OVERRIDE OR ROLLING DOWN THE WINDOW TO ACCESS THE OUTSIDE HANDLE.

Service Brakes
Filed Apr 27, 202011,000 milesOH

WITH MY CAR IN PARK, I HAVE SHIFTED TO DRIVE AND REVERSE, AND WHILE MAINTAINING MY FOOT ON THE BRAKE AFTER TRANSFERRING TO DRIVE OR REVERSE THE CAR HAS MOVED BY ITSELF BY APPROXIMATELY 3 FEET BEFORE COMING TO A STOP. EACH TIME THIS HAS HAPPENED I WAS ON A LEVEL SURFACE. THE DEALERSHIP INSPECTED MY CAR BUT COULD NOT FIND ANYTHING THAT WOULD CAUSE THIS TO HAPPEN.

Electrical System
Filed Jan 15, 20203,000 milesAZ

WHILE DRIVING THE VEHICLE WHEN BACKING UP OR PULLING FORWARD THE BACK UP CAMERA, AND THE FORWARD CAMERA ARE NOT CONSTANT, AND JITTER RAPIDLY. THIS CAN LEAD TO AN ACCIDENT WHEN A PERSON IS BACKING UP AND THE CAMERA JITTERS TO THE POINT WHERE THE PERSON CAN NOT SEE CLEARLY USING THE BACK UP CAMERA OR THE FRONT CAMERA DURING DRIVING OPERATIONS.

Visibility/Wiper
Filed Dec 3, 20193,000 milesOR

TL* THE CONTACT OWNS A 2020 LINCOLN AVIATOR. THE CONTACT STATED THAT THE WIPER FLUID FAILED TO PRODUCE ENOUGH SOLUTION TO CLEAR THE WINDSHIELD. THE VEHICLE WAS TAKEN SEVERAL TIMES TO ROBBERSON FORD (2100 NE 3RD ST, BEND, OR 97701, (541) 382-4521) WHERE IT WAS DIAGNOSED THAT THE PUMP, LINE, WINDSHIELD WIPER BLADES, AND A STRONGER RESERVOIR PUMP WERE NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 3,000.

Electrical System
Filed Dec 2, 20193,500 milesTX

I WAS DRIVING HOME AND THE ENGINE COOLANT DISPLAY ON THE PANEL ALL OF THE SUDDEN WAS AT THE MAXIMUM. IT THEN WOULD NOT LET ME THROTTLE ANY MORE, SO I HAD TO PULL OVER TO THE SIDE AND TURN THE VEHICLE OFF. I DID AND LET IT SIT 20 MINUTES AND THE ISSUE WAS STILL PRESENT. VEHICLE WAS TOWED TO DEALER. IT TURNS OUT TO BE AN INSTRUMENT / ELECTRICAL ISSUE AND THE VEHICLE WAS NOT ACTUALLY OVER HEATING. SAME THING HAPPENED AGAIN 2 WEEKS LATER AFTER THE DEALER HAD UPDATED THE INSTRUMENT PANEL AND REPLACED THE SENSOR. MY CAR HAD LESS THAN 5000 MILES AND BEEN IN THE SHOP ALMOST 5 TIMES INCLUDING THESE 2 INSTANCES.

Electrical System
Filed Nov 19, 20191,800 milesNY

I PURCHASED THE AUTO ON AUG 24, 2019. I HAVE ENCOUNTERED 5 ISSUES WITH THE VEHICLE SO FAR - 3 MECHANICAL AND 2, COSMETIC. I'LL FOCUS ON THE MECHANICAL. BESIDE THE PENDING RECALL, I AM EXPERIENCING THE FOLLOWING: 1) THE PASSENGER SEAT IN FRONT ROW LACKS THE MOTOR FOR THE MASSAGE FUNCTION. LINCOLN HAS NOW TAKEN OVER 2 MONTHS TO REPAIR DUE TO LACK OF PART. 2) THE ELECTRICAL PARKING BRAKE COMES ON WHILE DRIVING OCCASIONALLY. 3) THE VEHICLE CAMERA GETS DISTORTED WHEN SWITCHING CAR ON. HAPPENED TWICE, LAST TIME IT HAPPENED WAS A WEEK AGO 11/12.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2020 Lincoln Aviator → · Every Aviator year → · How the figures are calculated →