2020 Lincoln Aviator complaints

I have taken my car into the dealer at least five times due to the blue backup camera issue, I have been told by the techs that the camera has been replaced however I am still having the issue on occasion. On the early morning of Feb 16, 2024 around 5:30am, As I was backing out of my driveway I actually backed into my husband and knocked him down, he was walking behind my car, Due to the blue backup camera I was unable to see him and none of the warning lamps or messages alerted me prior to impact.

Driving car on side street - going about 30 mph and car lost ALL power. Stopped completely in middle of road. No power - would not restart. NO FLASHERS. Since Aviator has "piano keys", the car would not go into Neutral and once we figured how to manually put car in neutral, we could not get the driver's door to close and latch. Car was placed on flatbed wrecker and driver had to tape the door shut for transportation. Luckily this happened during daylight hours and Sherriff's office sent a car to park behind us. Had this happened on my commute to office (at 0500) when it was DARK outside, it could have horrible - NO FLASHERS

The contact owns a 2020 Lincoln Aviator. The contact stated that after pulling into a parking space on a hill, the parking brake was engaged. and the vehicle was turned off. However, after exiting, the vehicle rolled back and crashed into two vehicles: an Audi A4 and a Kia Borrego. There were no warning lights illuminated. There were no reported injuries, fire, police report, or air bag deployment. The vehicle was taken to the local dealer, where it was diagnosed that the brakes and transmission failed, which caused the vehicle to roll backward. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 47,375. The Lincoln app informed the contact via a notification that the power train malfunctioned and reduced power.

Pre collision assist warning, service advance track, 4 wheel drive fault all these codes showed up at the same time. Also the cheap fabric liners in the wheel wells are tearing under normal driving conditions

Driving down the road and all of a sudden multiple warnings come on the dash. They include : Service AvanceTrac, pre collision assist not available, 4WD fault service required, and Hill start assist not available. These warning all clear upon restart but will come back at random times. I joined a forum for this vehicle and a lot of owners are reporting this issue.

The exit switches on both rear doors on my wife's 2020 Lincoln Aviator all of the sudden stopped working today. For whatever reason, Lincoln decided to make the exit handles electronic instead of a traditional pull-style exit handle. This is a HUGE safety concern as the passengers in the rear of the vehicle are now trapped inside. I am a professional fire fighter and I take this problem very seriously. After doing some research for the last two hours online, I've found that dozens of people have experienced the exact same malfunction on their 2020 Lincoln Aviators. I've checked the recalls for the 2020 Aviator on your website and to my disbelief, this is not a recall! Prior to both door exit switches failing, there were no warning lamps, messages, or any other notification. They simply just failed without notice.

The contact owns a 2020 Lincoln Aviator. The contact stated while attempting to accelerate, the vehicle experienced unintended acceleration and lurched forward. The service vehicle wrench icon was displayed. The vehicle then started to experience reduced engine power. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the front axle actuator and intermediate shaft was faulty and needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 82,000.

The contact owns a 2020 Lincoln Aviator. The contact stated while driving 80 MPH, the vehicle shifted from drive to neutral. The contact pulled over and restarted the vehicle. The vehicle failed to shift to park. The battery was drained, and the vehicle had to be jumpstarted. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the wiring harness needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no additional assistance was provided. The contact stated the failure was related to NHTSA Campaign Number: 21V534000 (Visibility, Electrical System). The failure mileage was approximately 144,000.

This has happened twice in the past 2 days. vehicle is started and put into Drive and even though I am pressing the brake, the vehicle moves forward. I then pump the brake and it will stop. This is a HUGE safety concern.

The contact owns a 2020 Lincoln Aviator. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to respond. The contact stated that while depressing the accelerator pedal, the vehicle hesitated while responding however, the transmission failed to shift out of first gear. The contact stated that the failure had occurred three times within the past two months. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,500.

Lincoln had a recall on the rear view camera in 2021 which I completed that did not remedy the issue of blue screen in place of the camera. They released another recall and have continuously delayed it as they have no remedy so my vehicle is left without a functioning rear view camera.

Rear camera blue screen. Screen intermittently blacks out.

I would like to express my concerns about the Lincoln Aviator (2020) I used to own and to why I traded it in. I spoke with Ford and even took my case to BBB and lost. I was asking for my money back to buy my Ford Explorer. The case was about all my electrical problems I was having and due to the fact, I did not take mv car into the dealer enough I lost. The dealership had advised me to make a list of problems instead of taking the car in each time because of travel distance that was a big mistake on my part as I felt they knew the car had problems and they were putting the problem back on me. They also had mentioned I did not drive very much and I tried explaining I was driving it more. One example was I drove it 50 miles one way and when I got to my destination I could not open back lift gate until I used button inside even though it was fine when I used it to load up the car before I left the house. Another time I came back from going to the coast, a good 3-hour drive, and I couldn't get in until I used key fob. You never knew how the car was going to act electrical. One morning I got up to go to store and the car was completely dead. Tow truck came and driver jumped the car and I backed it out of garage and put the car in park and it shut the car down. I remembered the little latch and was able to get out and the tow truck driver jumped it again and left the charger on the car to load the car up on the tow truck. I see now there is a recall for audible seat belt warning th

The passenger door switch for the door release is inoperable which prevents the door from being opened from the inside. I’m scheduling a visit to the dealership for replacement. Loss of switch operation prevents easy exit during an emergency due to not having a mechanical backup release mechanism as on the driver side door. The vehicle did not notify that the door switch was inoperable.

The contact owns a 2020 Lincoln Aviator. The contact received notification of NHTSA Campaign Number: 21V735000 (Back Over Prevention), 22V953000 (Seat Belts) and 23V342000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Without notice the transmission would downshift and lunge forward. So hard that it felt like we were hit from behind. When trying to accelerate it would stay in gear longer than normal and clunk forward again. Smelled burning through the vents. Also when accelerating it would slip out of gear and the rpms would increase without me being able to move and then shift hard into gear again. We were on the highway at highway speed in traffic and without warning the vehicle wouldn't accelerate and were inches from being rear ended by the tractor trailer behind me. I was fearful for my life and the life of my family in the vehicle. Due to all of the issues with the vehicle it is now causing me financial hardship and undue stress and I am unable to perform my normal job duties due to this issue. The vehicle has been inspected by the dealer and confirmed that this component is bad and needs to be replaced. The were no warning lights when this happened.

While traveling on the freeway the transmission slipped out of gear. I appreciate it. I proceeded to pump the fuel, It caught after about five seconds and took off. I was barely able to hit the brakes before hitting the car in front of me. We were on our way to a family vacation to Southern California. We live in Fresno, California. This is the second time this happened, Both times were on longer trips after about 2 to 3 hours of driving. My wife and kids were with me this time as we barely avoided a collision. This happened one time before when I was driving to San Francisco. After that incident. I immediately took it into the dealership (Lithia Ford) where I had them documented the issue and try to repair it. At that time, they were unable to recreate the issue.

When I am inside the car, the button to open the door from the inside (drivers side) is not working. As of right now there is no way to exit the vehicle from the drivers side. When we called Galpin Lincoln to make an urgent appointment since this is a safety issue - they said there was nothing they could do and we go online and make an appointment for a month++ out. My safety is currently at risk as there is no way for me to safely get out of my car since the door does not open from the inside.

Air suspension component started leaking and lost pressure - unable to safely drive without repair. The entire front end of vehicle dropped lower than the rear and was not level. Incident appeared to happen after changing "driving modes" to a rain setting. Vehicle messaging stated a warning to seek servicing. Suspension started making a loud pressurized hissing sound and seems potentially hazardous. Invoice received - Repairs pending. No accident.

The panoramic sunroof exploded without warning while traveling at 70 MPH on interstate 55 in Southaven Mississippi. Glass entered the vehicle resulting in cuts on front passenger arms. My husband was able to maintain control of the vehicle and exit safely on the next exit ramp. We notified Southaven police and inspection of the vehicle by ourselves and the officer resulted in no foreign objects causing the explosion. The sound of the pressurized boom and following spray of glass shards was very dangerous and could have easily resulted in a vehicle crash or more serious injury from glass debris.

My warning light stating a AWD malfunction has occurred has gone off 4 times, along with warnings for malfunctions in precollision assist and hill climb assist and the light has come on 4 times for each of these. When driving these lights come on and when the AWD malfunction light comes on the car drives very loose and I do not seem to have firm control over the steering and i feel like the car wants to swerve and I do not feel safe driving .

The sunroof exploded outward. We were on expressway @70 MPH and did not notice any road debris nor under any bridges at time. Dealer could not find any other damage to windshield or car body. Had 6 people in car at time. Collected all glass that fell in, but only about 1/3 of total glass area, so feel most went up and out. Dealer admits to 3 other cars in their shop with sunroof issues. Was like an explosion and we were already in right hand lane so safe to pull over and see what had happened. Other passengers felt calmness of driver prevented accident.

Complete brake failure, Highway conditions, 50 mph coming to an intersection, car slowing ahead, engaged brakes nothing, pumped multiple times all the way to floor , nothing, went through intersection on right between car ahead and stop sign of intersecting road laying on horn. Stopped car with parking brake in a parking lot. At same time the center gps screen went black. After incident brakes worked again so no idea what failed. This car has intermittent and infrequent strange electronic glitches but never of safety nature before.

The map light on the front passenger side would intermittently turn on while driving. This was concerning at night as it was quite distracting. It required driver intervention when operating the vehicle alone and limited visibility in the cabin at night while driving.

AWD, Adaptive Cruise Control, infoTrac, and Collisiom assistance lights continue going off while on freeways. Have brought in several times in less than a year and I can’t imagine that the ABS module is the issue as they reinstalled and it didn’t work along with replacement of numerous sensors. Please look into this

The contact owns a 2020 Lincoln Aviator. The contact received notification of NHTSA Campaign Number: 23V022000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

AWD sensors repeatedly are going off then disappearing after car is turned on and off. Happens in City mostly but has triggered while driving on the highway. Caused all ability to use cruise control to deactivate. It also shows the down hill assist fault error.

My Aviator doesn't start the first time I push the start engine button anytime after I fill up the tank. It takes it about 5 times of me hitting the start engine button before it finally turns over. Before then, it just sounds like wants to start, but doesn't. I am once again taking it back to the dealership to have the back up camera looked at. Before it would work sporadically, now when I put the car in reverse, it just shows a solid blue screen. And I always get an error message about rear assist not working. I've tried troubleshooting it, but still nothing works. Additionally, the presets for XM radio do not stay when set. This infotainment center does not function efficiently and has delays and no memory.

The instrument cluster gives multiple message fault. Navigation and voice activation inoperative. Lincoln cannot resolve the issues. Lincoln has reprogrammed and reset the system and the issue still exist for over 3 months. Lincoln stated the APIM must be rework and they do not know when this will be provide with new date. The phone, radio/sirius sometimes won't change and the screen freezes up at random. I have 17746 miles and still under full warranty and lincoln won't replace system.

Backup camera turns to blue screen when the vehicle is put into reverse.

This was the most recent issue I experienced with my Aviator, the first being electrical after 2 months of owning it. I was driving and the car completely shut off (engine, power steering, breaking) the electrical components went crazy, but I thankfully was not on a highway as I had to guide the truck until it stopped from moving 25mph+. I went into oncoming traffic but no one was there. Then I had to turn the truck back on. The dealership towed it as it is a safety issue and with the amount of times it has been in the shop, the problems increasing are worrisome.

The vehicle main screen locks up and does not auto dim. It has been in the shop 6 times for this problem. No repairs are fixing the problem. Extremely distracting when driving.

Vehicle was purchase in 12/2019 and garaged most of 2020 due to Covid. Started using vehicle in late 2021 and discovered a number of electrical problems that dealt directly with the safety systems of the vehicle. False vehicle theft alarms, "Pre Collision Assist Not Available" warnings continuously, "Remote Features Disabled" notices, "Hill Assist Warning " detected a failure, rear camera flickering, Adaptive Cruise control not functioning, adaptive headlights not functioning, Lane Keeping Assist warning and corrective non functional. Myself and any passengers were put at risk because of the vehicle inoperative and failing electronics. Pedestrians and Rear Cross traffic were put at rick due to intermittent failures of detectors and rea camera. Vehicle was in the possession of Planet Lincoln, Dallas for 4 different times totaling 30 days. Vehicle was examined by a Ford Engineer that was flown in from Ford Headquarters at Grapevine Lincoln for 5 days. Dealership or Ford Motors would not provide information of the issues found because of a Lemon Lawsuit we had filed. The issues began on or around August 2020. The last repair attempt by the Ford Engineer was performed in late December 2020. This attempt failed to correct all safety issues also.

There have been two recalls on this vehicle. One was a battery cable issue, the other is a backup camera issue. The battery cable was fixed. The backup camera has been worked on 6 times and has not been fixed. I have notified Lincoln they told me to visit another dealer. After two dealerships and 6 trips, the backup camera still flashes or goes blue. The dealer cannot fix. Also, the entire main screen in the vehicle has issues with 1. Locking Up (inoperable until shutting car down) 2. Screen does not automatically dim at night. Both of these issues are a huge distraction and causes us to look away from the road, or even pull over in bad areas to attempt to reset. This is also why the vehicle has been in 6 times for this issue. I believe the backup camera and screen are inter-related. Lincoln concierge has been notified. They are aware and are not fixing the issue. The vehicle is dangerous. I have videos and photos.

This vehicle has been recalled at least twice for a faulty rear camera system. When vehicle is put in reverse the image on the screen flips so bad you cannot see what is behind you. The previous recalls were for this, we had it in the shop twice before the 2 recalls plus the two recalls (4 times) and cannot get a properly working rear camera. This is a safety issue because we rely on the camera for blind spots during reverse and to see behind this large vehicle. Ford cannot figure out how to fix.

The radio screen at night will not dim/switch to night mode and it's a bright spotlight in your face while driving. This is blinding and dangerous. I believe this is a software glitch and I don’t believe Lincoln is in a hurry to fix it unless the NHTSA steps in like they did for the back up camera issue. In my photos I’m including you can see it is night with the headlights on yet the screen is in daytime mode almost washing out the camera lens due to it’s brightness. I’m also including a link to reform or discussions are picking up about this issue. As it is not just me noticing this. https://lincolnforums.com/forums/threads/%E2%80%9Cnight%E2%80%9D-display-background-bug.40837/#post-733751 For comparison I included one photo with green highlights to show what night mode is supposed to look like when it works.

The contact owns a 2020 Lincoln Aviator. The contact stated while the vehicle was parked on an inclined driveway, he attempted to start the vehicle however, the vehicle failed to start. The contact stated no warning light was illuminated. The contact stated the towing employee was able to reverse onto a street with a flat surface and was able to start the ignition. The vehicle was towed to the local dealer to be serviced under NHTSA Campaign Number: 21V735000 (Back Over Prevention) and was informed not to park the vehicle on the inclined driveway. The manufacturer had not been informed of the failure. The failure mileage was 3,514.

Vehicle shifted into neutral while driving. Had to stop the vehicle in the median to put it back in drive.

The lights on the visor mirrors and the garage door opener located on the visor stopped working. 2 days later, all of the switches on the drivers door ( window controls and mirror adjustments) stopped working. Now the dome lights have stopped working. The dealership had the car for a week and performed a master reset and a DDM configuration and window learn procedure. None of these problems were resolved. Dealership states vehicle will have to be scheduled when a repair is made available. While most of these problems are merely an inconvenience, I feel there is a safety issue due to the fact that I have no emergency egress. The Lincoln concierge told me I can "just crawl over the console and go out one of the other windows." I can also not adjust the mirrors after a seat adjustment, which is also a safety concern. The dealership said I will have to make a manual adjustment until a fix is made available. There have been no warning lamps, messages, or other symptoms prior to the failure which happened 4 weeks ago. The dealership is Liberty Ford in Canton OH. RO number 797409. Lincoln case number 33186048-P8G5J5.

The rear back-up camera regularly fails during vehicle operation, sometimes as soon as the vehicle is turned on. Turning the vehicle off and then on again will fix it temporarily. According to vehicle recall number 21V223000, the image processing module may become unable to provide video feed to the display, resulting in a loss of backup camera image. Not stated in the recall is that this has also affected (optional) side and forward cameras on the vehicle. These fail less frequently than the rear camera. The loss of video from the rear camera increases the chances of the driver running into something or someone while reversing. The vehicle has been submitted multiple times to the dealership where it was purchased in order to have it repaired. Each time the service department failed to repair it but sent it back as if it was repaired. The problem first arose a few months after the vehicle was purchased, and the instances of camera failure have increased over time.

The rear view camera does not always work. Sometimes it is just a blank green screen with the guide lines. This happen many times but not always. The software to update the image processing module software has been done.

Built at Chicago Plant October 2019 purchased Sept 30, 2020. Multiple and ongoing instances where back up camera when put into reverse goes to a blue screen and you cannot see what is behind you in the back up camera. it also cant assist in advising you there is oncoming traffic. APMI completely replaced and several software updates. THIS IS A SAFETY ISSUE Radio and info screen will freeze up passenger doors would not open - switches replaced windows would not roll down - shop reprogrammed

Rear backup camera tuns to blue screen when the vehicle is put into reverse. Also rear brake assist works sometimes. Vehicle was turned into service for previous rear camera recall, but condition has returned.

DOOR RELEASE BUTTON TO UNLOCK DOOR FAILURE. THIS IS THE SECOND TIME IN A ONE YEAR PERIOD THAT A UNLOCK BUTTON SWITCH HAS FAILED TWO DIFFERENT DOORS. THIS IS A SAFETY ISSUE SINCE THERE IS NO MANUAL OR MECHANICAL BACKUP TO OPEN THE DOOR IN A EMERGENCY, EXCEPT FOR THE DRIVERS DOOR.

IN REVERSE (BOTH STATIC AND IN MOTION), REARVIEW CAMERA FLICKERS CONSTANTLY BETWEEN IMAGE AND BLACK SCREEN MAKING IT UNSAFE TO USE CAR IN REVERSE AND DEPEND ON CAMERA FOR VISIBILITY OF OBSTACLES. 4+ ATTEMPTS TO FIX BY LINCOLN, INCLUDING REPLACEMENT OF THE REAR BACKUP CAMERA UNDER WARRANTY, HAVE NOT RESOLVED THIS SAFETY ISSUE.

WHILE SLOWING DOWN FOR A TRAFFIC LIGHT, WITH THE BRAKE PEDAL PRESSED, THE VEHICLE CONTINUE TO MOVE TOWARDS THE INTERSECTION. HAD TO QUICKLY PUT THE VEHICLE INTO PARK AND TURN OFF IGNITION.

DISPLAY SCREEN /REAR CAMERA GOES BLANK AND DISPLAYS ERROR MESSAGE INTERMITTENTLY PART FOR IMAGE PROCESSOR WAS REPLACED AND STILL OCCURS THIS HAPPENS WHEN DRIVING AND ALSO WHEN IN REVERSE

THE BACK UP CAMERA IS ONLY WORKING ABOUT 40% OF THE TIME. MOST TIMES THERE IS JUST A BLACK SCREEN WITH A MESSAGE TO CONTACT THE DEALERSHIP. THIS STARTED THE DAY I PURCHASED THE 2020 LINCOLN AVAITOR WHICH WAS 10/9/2020 DEALER SAID THERE IS SUPPOSED TO BE A RECALL COMING

AVATAR WAS BOUGHT WITH 189 MILES ON IT. 4TH DAY AFTER PURCHASE DRIVING CAR 25MPH AND CAR MADE A CLUNK NOISE AND MULTIPLE WARNINGS APPEARED DRIVE CONTROL MALFUNCTION, PRE COLLISION ASSIST NOT AVAILABLE, SERVICE ADVANCETRAC DEALERSHIP TOWED CAR. CAR CAME BACK AND 2 DAYS LATER I WAS REVERSING OUT OF MY DRIVEWAY AND BREAKS LOCKED UP (MY SURVEILLANCE VIDEO CAUGHT 2 ANGLES. 2 DAYS LATER RECEIVED DOOR FAULT AND WAS NOT ABLE TO OPEN THE DOORS THE DEALERSHIP KEPT MY CAR FOR A FEW DAYS WORKING WITH LINCOLN TECS AND ON DAY 2 OF HAVING IT BACK (22 DAYS OF OWNING IT) AGAIN DRIVING 25MPH I HEARD A CLUNK AND RECEIVED HILL START ASSIST NOT AVAILABLE, SERVICE ADVANCETRAC, DRIVE CONTROL MALFUNCTION AND PRE COLLISION ASSIST NOT AVAILABLE. CAR WAS TOWED BACK TO DEALERSHIP THEY KEPT IT FOR A FEW WEEKS AND I RECEIVED IT BACK IN MY DRIVEWAY AND UPON GETTING IN AND STARTING IT THE DOOR FAULT WARNING HAPPENED AGAIN AND I WAS LOCKED IN.

PASSENGER FRONT CV JOINT BALL BEARINGS WENT BAD AFTER ONLY 2800 MILES ON THE CAR. THE PROBLEM WAS NOTED WITH NOISE WHILE DRIVING AT AROUND 40 MPH OR HIGHER. THIS COULD HAVE BEEN A BIG PROBLEM IF I HAD NOT NOTICED THE ISSUE AND RESEARCHED THE LIKELY CAUSE.