Owners filed 2 complaints about this vehicle with federal regulators, most often about the engine and engine cooling › engine › gasoline. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Vehicle Speed Control | 1 | 1 | 0 | 0 | |
| Engine and Engine Cooling › Engine › Gasoline | 1 | 0 | 0 | 0 |
TL*THE CONTACT OWNS A 1998 LEXUS SC400. THE CONTACT STARTED THE VEHICLE, SHIFTED IT INTO REVERSE AND CRASHED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THEY HAVE NOT DIAGNOSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
THE DAY I DROVE OFF THE LEXUS LOT ONLY A COUPLE HOURS LATER, IT WAS POURING THE RAIN. I CAME ACROSS STANDING WATER ON THE ROAD. SEVERAL CARS ZOOMED RIGHT THROUGH, INCLUDING THE FORD ESCORT IN FRONT OF ME. SO I PROCEEDED ONLY TO FIND THAT MY ENGINE WOULD CEASE AND FOR THE NEXT THREE MONTHS I WOULD PAY A HEFTY PAYMENT WITH NOTHING TO DRIVE. LEXUS SAID THEY COULDN'T DO A THING FOR US THAT IT WAS AN ACT OF GOD. I WANT TO KNOW WHY EVERY OTHER CAR DID NOT GET AFFECTED BY THE "ACT OF GOD". YOU'D EXPECT A $58,0000 TO BE ABLE TO DO WHAT A FORD ESCORT CAN DO AT LEAST. LUCKILY OUR INSURANCE COVERED THE $17,124 BILL. THE ENGINE ONLY HAD 4,329 MILES ON IT,I BOUGHT A PREOWNED. THE ENGINE HAD TO BE REPLACED,INTAKE/GASKETES, ALL HEADLIGHT LAMP ASSEMLIES,SENSOR ETC.. REPLACED. THE NIGHT OF THE INCIDENT I CALLED LEXUS CUSTOMER HOTLINE THEY GAVE ME A CONFIRMATION # TO GET REIMBURSED FOR ANY HOTEL , RESTAURANT RECEIPTS, OR RENTAL CAR FEES BUT WHEN I TRIED TO GET REIMBURSED THEY SAID THEIR CUSTOMER REP. HAD MADE A MISTAKE THAT THEY WERE NOT PAYING FOR ANYTHING. SEE WE BOUGHT THE CAR FROM OUT OF TOWN. I NO LONGER OWN THIS VEHICLE BUT I JUST RAN ACROSS THIS WEBSITE AND I THINK THE CONSUMER SHOULD KNOW ABOUT THIS. THE INSURANCE WAS STATE FARM THE CLAIM # 22-V169-45401.*AK
2 of 2 complaints, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.