2019 Lexus RX

Routine

Owners filed 34 complaints about this vehicle with federal regulators, most often about the fuel/propulsion system. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes8
200
Fuel/Propulsion System8
200
Unknown or Other4
000
Electrical System3
200
Power Train2
000
Engine2
000
Air Bags2
102
Vehicle Speed Control1
100
Structure › Body1
000
Lane Departure › Blind Spot Detection1
000

1 safety recall

Part 573 reports
Fuel System, Gasoline › Delivery › Fuel Pump25V028000
Filed Jan 22, 2025858 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Camry, 2019 Lexus NX300, and 2019 RX350L vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Risk. Fuel pump failure can cause an engine stall, increasing the risk of a crash.

Remedy. Dealers will replace the fuel pump assembly, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA01 and 25LA01.

What owners reported

Newest filings
Service Brakes
Filed Aug 19, 2026HI

Brake actuator makes a shriek when I engage the pedal. Problem is ongoing and applies to 2015-2019 Lexus RX450 Hybrid models. Problem is getting worse, and I am afraid of brake failure. Lexus has been repairing this problem, gratis, for owners under their Customer Support Program 23LE04. I contacted Lexus and was told that Hawaii-based Lexus Vehicles are part of the Japan Dealer Network and to contact them. I made an appointment and the car was inspected on April 16, 2026. The outcome was that Lexus of Hawaii/Japan will not repair my vehicle unless I pay $4,000 for a new brake booster pump assembly /labor. Lexus of N. America is covering this repair for 10 years or 150,000 miles, but they refuse to honor it here in Hawaii.

Service Brakes
Filed Jan 27, 2026CA

My Lexus 2019 RX450H is making a squishing squeaking brake actuator noise when pressing the brake pedal. I located well publicized TSB’s documenting the awareness by Toyota/Lexus of the problem. (TSB: MC-10245447-9999) Brake Squawk/Knock Noise. I checked with my local Lexus dealership to see if my vehicle had been repaired. It had Not!. Temecula Valley Lexus, 42081 Dealer Drive, Temecula, Ca. 92591. (951)365-6834. I scheduled an appointment for repair on 1/26/26. They rejected making the repair because my vehicle DID NOT have any codes in the computer OR any lights on the dash. They did in fact, confirm the brake actuator noise. I reject that concept because WHO could know ahead of time if a part experiences a (1st time) total failure without throwing codes and turning on dashboard lights? As I read the symptoms of severe problems experienced in a higher level of failure by brake actuators, I would not want to have to experience a crash accident in which the actuator would operate correctly in a hard stop condition or have ABS failure and brake lockup occur. Personal harm and property damage should not have to be an indicator if I can have the manufacturer cover a repair. Please advise What I should do to increase the response in the direction of getting this known problem repaired. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Electrical SystemCrash
Filed Dec 16, 2025CO

I was dropping my husband off at cardiac rehab. I was stopped and had my foot on the brake suddenly the car launched forward into the back of a car parked in front of me. The other driver got out of the car and said he wasn't hurt. We were able to drive the car home stopping 3 times to pull pieces of the car off that were dragging on the road. We took the car to a mechanic at the end of the road. He scanned the codes for us. Pre-collision 2 ClAll ; Intuitive Park Assist ClAll Front Sensor Comm. Circuit ; Front Recognition Camera ClAll ; Lane Keeping Assist ClAll Front Radar Sensor Incorrect Axial Gap ; BCM B124B Light Source Sensor Open/Short. The insurance adjustor totaled the car and they picked it up today. No warning lights showed up on the dash until after the accident.

Air Bags
Filed Nov 19, 2025CA

I am reporting a safety-related violation. The dealership told me the vehicle had only a minor accident with no airbag deployment. This was false. Carfax shows the vehicle actually had a major accident with airbag deployment, which they failed to disclose. This misrepresentation affects the safety system, airbag sensors, and the ability of the airbags to function properly in future collisions. This nondisclosure is a serious safety concern and fraudulent practice. I am requesting NHTSA to review this as potential safety fraud involving failure to disclose a prior airbag deployment.

Unknown or Other
Filed Oct 30, 2025MS

While driving roof glass just exploded. Sounded like gun being fired. No one was around us and glass blew outward. Almost had an accident from the explosion.

Service BrakesCrash
Filed Sep 18, 2025CA

Brakes making honking sound when applied even when stopped. My brake actuator is failing and has been confirmed by the LEXUS Dealership. Noise and stiff breaks has been going on for a while. There is no recall, but Lexus put out LSB to dealerships May 15, 2023 and revisions earlier. This information should be provided to owners IMMEDIATELY, if the actuator fails, this is a safety issue.

Service Brakes
Filed Dec 19, 2024CO

Brake actuator defective

Fuel/Propulsion System
Filed Nov 26, 2024FL

For some unknown reason the car will suddenly display multiple warning lights, check engine, service needed, traction control off/inactive then the car will go into reduced engine power mode which prevents acceleration and causes the car to feel like it’s going to stall or shut off. This has happened several times on major high speed highways causing other cars to slam on their breaks, drive recklessly to avoid my failing car. My daughter has been in the car several times when this happened and it took everything in my power to not collide with another vehicle. We have taken the car to the Lexus dealership every time and they have tried to fix the car over a dozen times but it keeps happening. They don’t seem to know the issue or cause, trying several different solutions. How can a car manufacturer not know what is wrong with their own car not how to fix it? What am I supposed to do, just keep driving it and pray an accident never happens? There is no warning when this happens and no way to keep the car from swiftly decelerating or keep the car from using “minimal engine power” which I’m to,d is to protect the engine but I’m more worried about us. The date below is for the most recent incident.

Fuel/Propulsion SystemCrash
Filed Jul 22, 2024TX

Unintended acceleration causing accident March 2, 2023. Low speed frontal collision avoidance assist did not engage causing accident June 11, 2024. August 2023 I agreed to video and Lexus is not providing video of accident June 11th, 2024! Recall on fuel pump and software replaced but still BAD. Radio off. Heard cybercrimes of communications systems for video game data by Meta.

Fuel/Propulsion System
Filed Jul 22, 2024TX

My vehicle has an intermittent check engine light along with an ICS malfunction code that pops up on the dashboard. The car doesn’t want to turn on after every gas fill up. After taking my car to a couple of independent shops, they determined that the issue with the car was the high pressure fuel pump. The suggested, I take it to the dealer as there was TSB bulletin on it. Furthermore I still had the letter from Lexus stating the issue. The local dealership refused to do the work and suggested other work after charging a huge amount for the car inspection. Lexus Corp wouldn’t help on the matter. There are 4 other complaints on this same issue and the dealers and the Plexus Corp are getting away with not calling this an actual recall because the government hasn’t stepped in.

Structure › Body
Filed Jun 28, 2024SC

Driver side upper frame has cracks start from where driver sits back to rear passenger seat.

Service Brakes
Filed May 31, 2024IL

I’ve approximately the last 45 thousand miles, Lexus dealers have replaced the brake actuator and other components of the brake system on this vehicle at least 6 times due to noise issues. Lexus has stated that this is not a safety issue, I have an open ticket with Lexus, but yesterday I had to slam on the brakes and did not get nearly the response that should have come right away. There are no warning lights, as far as I can tell the traction control didn’t engage, and eventually the car suddenly started breaking much harder, but it was very delayed l, and disproportionate with any additional force applied. Lexus knows the brake system is an issue in this model to the point where they are covering the system for 10 years or 150,000 miles, but to say that it isn’t a safety issue seems short-sighted. This system works in conjunction with the radar sensors adaptive cruise control, and I’ve had. This car has also had a number of seeming electrical issues, with every door lock actuator replaced at least once, some of them more than once, and the infotainment system shuts down and reboots randomly or freezes.

Fuel/Propulsion System
Filed May 6, 2024NY

Codes P219C & P0301 have continuously came on , these lights MIL have made the vehicle go from AWD to 2 wheel drive while in motion. [XXX] vehicle was taken to Bay Ridge Lexus. In brooklyn NY. They over looked this issue and stated it was something else. This has been confirmed via multiple diagnostics machines. Lexus of Edison has also decided not to cover this repair under warranty . The danger of going from 4 wheel drive into 2 wheel drive while in motion is extremely dangerous . These warning lights/MIL once activated has also caused the vehicles sonar to fail cause a serious safety issue. My vehicle is available to be inspected as needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Unknown or Other
Filed Mar 28, 2024TX

AC doesn't work properly. We had several incidences when we were driving from Houston (TX) to Dallas (TX) in hot summer. The AC worked well when we left Houston, however it stopped blowing cool air when we were in the middle of nowhere on highway. The air became warmer and warmer, and there isn't anyway that we can adjust the air volume nor to cool it down. We took our car to Lexus dealer for diagnosis and nothing unusual was detected. The dealer suspect the cool air clogged in condenser that blocked cool air from entering the cabin. This is truly a safety concerns to all Lexus owners. When we drive on highway, in the middle of nowhere in hot summer, the car cannot provide a comfortable environment to driver and passengers, especially for babies or older passengers. It's a safety design flaw with Lexus RX350.

Power Train
Filed Jan 14, 2024SC

It’s the third time that the transmission has hard time to move out of from either 1st or 2nd gear. The car jerks then plunges forward then I could smell burning smell inside the car after 5-15?seconds of the incident. The car only has 33,000 miles.

Service Brakes
Filed Nov 30, 2023TX

At the initiation of braking effort by pressing the pedal, there is a noise. This noise goes away completely beyond a point of compressing the brake pedal and even before complete braking. Lexus dealer said it was brake actuator. Repairing it is labor intense and costs $3800. However not a safety concern and can be driven. He did offer to do regular maintenance of topping off fluid, multi-point inspection, tire rotation package. I saw there were recalls and complaints about the same problem with other year's Lexus models. Can you investigate this and let us know if we can avail a recall fix for this? Thank you for your time. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Electrical SystemCrash
Filed Nov 21, 2023OR

While vehicle was being driven into the garage the vehicle suddenly accelerated on it own without driver pushing on gas pedal. Vehicles automatic emergency braking did not engage. Vehicle then struck steel shelving and wooden cupboards causing considerable damage to vehicle. The body shop where the vehicle was taken for repair experienced the same surging phenomena when they moved the vehicle. There were no system warning lamps visible prior to the episode. The vehicle has not been inspected by Lexus.

Power Train
Filed Jul 24, 202317,500 milesCA

The contact owns a 2019 Lexus RX350. The contact stated while driving 50 MPH, there was a delay during acceleration. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed; however, no cause for the failure was found. The failure recurred several times and the vehicle was diagnosed several times however, no cause for the failure was found. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage was 17,500.

Forward Collision Avoidance › Automatic Emergency BrakingCrash
Filed Jun 9, 2023NY

On december 28th , 2022, i was giving a ride to a collegue of mine. She opened the door and got in . I proceeded to get the car out of park and suddenly the car accelerated and i could not get the car under control. I turned the car so it would not hit the structure in front of me. I turned but still could not control the car and the only way was to put the car in to park . It jumped the curb and stopped. The Left side door opened in the process and was open as this happened.

Service Brakes
Filed May 30, 2023CA

Lexus 2019 RX350 driving down hill with adaptive cruise control on tries to keep speed set at 72mph but as going down hill car gains speed so adaptive cruise control applies brakes to slow down. After 1-2 mile of downhill driving the car starts to vibrate severely until ADC is turned off allowing brakes to cool. Brakes seem normal as they slow car down without the vibration. Engaging ADC starts the whole process over again while going down hill. ADC does not cause vibration if on normal level or slightly downgrade sloping road.

20 of 34 complaints, reproduced as filed.

Across model years

Worst on record: 2010
YearComplaintsRecallsFiresDeathsAssessment
20267200Routine
202518400Routine
202455400Routine
202361300Routine
202228010Routine
202169100Routine
202046100Routine
2019 — this page34100Routine
201825000Routine
201747000Routine
201628000Routine
201520010Routine
201411001Fatalities reported
201319010Routine
201212000Routine
201129020Routine
201076000Routine
200934000Routine
200870020Routine
200758010Routine
200632120Routine
200527110Routine
200440110Routine
20034000Routine
200212000Routine
200119000Routine
200029000Routine
199935000Routine

Compare every RX year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jan 22, 2025. Source: NHTSA Office of Defects Investigation.