2020 Lexus IS 350

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the unknown or other. No safety recall has been issued.

What fails

Component	Reports		Crashes	Fires	Injuries
Unknown or Other	1		0	0	0

What owners reported

Newest filings

Unknown or Other

Filed Mar 24, 2020400 milesNV

THE DASHBOARD OF MY 2020 IS350 THAT I HAVE HAD FOR LESS THAN A MONTH IS ALREADY SCUFFED. I WAS SIMPLY TRYING TO SWIPE A PIECE OF HAIR OFF OF THE DASH AND IT LEFT A SCUFF ON THE DASHBOARD THAT WILL NOT COME OUT. I AM DEVASTATED AS I SPENT $50,000 ON THIS CAR AND HAVE ALWAYS TAKEN IMMACULATE CARE OF MY VEHICLES; HOWEVER, SIMPLY WIPING THE DASH HAS CAUSED IRREVERSIBLE SCUFFS. AFTER RESEARCHING THIS ISSUE, I DO SEE HUNDREDS OF OTHER LEXUS OWNERS HAVING THIS SAME ISSUE. IS THERE AN EXISTING RECALL FOR THIS THAT CAN BE EXTENDED INTO THE 2020S? I HAVE NEVER HAD THIS ISSUE WITH ANY OTHER LUXURY VEHICLES THAT I'VE EVER OWNED FOR 5+ YEARS.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2006

Year	Complaints	Recalls	Assessment
2020 — this page	1	0	Routine
2019	1	2	Routine
2018	0	1	Routine
2017	1	0	Routine
2016	2	0	Routine
2015	4	1	Routine
2014	14	1	Routine
2013	0	3	Routine
2012	2	5	Routine
2011	5	7	Routine
2010	8	8	Routine
2009	3	8	Routine
2008	30	8	Routine
2007	53	8	Routine
2006	93	8	Routine

Compare every IS 350 year →

Other Lexus models

All Lexus models →

ES350 1,451 RX 945 RX350 838 RX300 722 IS 250 719 ES300 681 ES 665 IS 595 RX330 526 ES330 380

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.