Owners filed 5 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 7 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Engine
2
1
0
0
Air Bags
2
0
0
0
Fuel System, Gasoline
1
0
0
0
7 safety recalls
Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module19V741000
Filed Oct 17, 2019928,220 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Air Bags › Frontal › Passenger Side › Inflator Module19V005000
Filed Jan 9, 20191,299,448 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings18V432000
Filed Jun 26, 2018114,998 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2007-2011 Lexus GS350 and GS450h, 2006-2013 Lexus IS350 and 2010-2014 Lexus IS350C vehicles, equipped with 3.5L V6 2GR-FSE gasoline engines. The diaphragms in the fuel pulsation dampers may harden over time and develop cracks, possibly causing a fuel leak.
Risk. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy. Toyota will notify owners, and dealers will replace the fuel delivery pipe with a new pipe that has improved pulsation dampers, free of charge. The recall began August 23, 2018. Owners may contact Lexus customer service at 1-800-255-3987. Toyota's number for this recall is JLF.
Air Bags › Frontal › Passenger Side › Inflator Module16V340000
Filed May 23, 20161,754,517 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy. Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings14V647000
Filed Oct 15, 2014422,509 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2007-2010 Lexus LS vehicles manufactured May 9, 2006, to July 20, 2010, 2006-2011 Lexus GS vehicles manufactured January 6, 2005, to September 10, 2010, and 2006-2011 Lexus IS vehicles manufactured August 30, 2005, to September 10, 2010. Due to anti-corrosion plating remnants, fuel may leak from where the fuel pressure sensor is attached to the fuel delivery pipe.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Toyota will notify owners, and dealers will clean and reseal the fuel pressure sensor mounting area, free of charge. The recall began March 3, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Engine13V395000
Filed Sep 4, 2013101,584 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota is recalling certain model year 2007-2011 Lexus GS350 vehicles manufactured June 19, 2006, through July 12, 2011; and model year 2006-2011 Lexus IS350 vehicles manufactured May 27, 2005, through July 13, 2011; and model year 2010-2011 Lexus IS350c vehicles manufactured November 25, 2009, through July 19, 2011. These vehicles, equipped with the 2GR-FSE engine, use bolts to secure the housing and sprocket of the Variable-Valve Timing (VVT) system gear assembly. These bolts could become loose due to abnormal impacts generated within the gear assembly immediately after a cold start-up.
Risk. The loose bolts could cause the VVT gear housing and sprocket to separate and result in the engine stopping while the vehicle is being driven, increasing the risk of a crash.
Remedy. Toyota will notify owners, and Lexus dealers will replace the VVT unit free of charge. Owners may contact Toyota at 1-800-331-4331.
Visibility/Wiper13V030000
Filed Jan 30, 2013267,718 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota is recalling certain model year 2006-2012 Lexus IS250 and IS350 vehicles manufactured August 23, 2005, through October 5, 2011; 2010-2012 Lexus IS250C and IS350C vehicles manufactured April 10, 2009, through October 6, 2011; and 2008-2011 Lexus IS-F vehicles manufactured December 14, 2007, through July 10, 2011. The nuts that fasten the wiper arms may be insufficiently torqued such that if the wiper arms are restricted by an external load, such as a buildup of heavy snow, one or both of the wipers may become inoperative.
Risk. Inoperative wipers could reduce driver visibility and increase the risk of a vehicle crash.
Remedy. Toyota will notify owners, and Lexus dealers will install new wiper arm nuts, free of charge. An interim letter was mailed to owners on April 4, 2013. Owners may contact Toyota at 1-800-331-4331.
What owners reported
Newest filings
Air Bags
Filed Jan 12, 2017FL
"TAKATA RECALL'. AFFECTED AREAS ARE THE FRONT PASSENGER AIRBAGS . I AM BEING TOLD THAT DESPITE THIS RECALL BEING ISSUED FOR OVER A YEAR OR MORE THAT THE REMEDY IS STILL NOT AVAILABLE. I FIND THIS HIGHLY DANGEROUS AND TERRIBLE BUSINESS PRACTICE FOR THE LEXUS CORPORATION; NOT TO MENTION PUTTING MY PERSONAL SAFETY AT RISK.
Air Bags
Filed Aug 16, 201640,000 milesCA
"TAKATA RECALL" I WOULD LIKE TO ASK IF I CAN JUST HAVE THE AIRBAGS TAKEN OUT. IT IS RIDICULOUS TO NOT BE ABLE TO HAVE PEOPLE IN MY CAR WHILE DRIVING. HOW DO I KNOW IF IT IS SAFE FOR ME TO BE DRIVING THE VEHICLE. THE AIR BAGS SOUND LIKE THEY CAN HURT MORE THAN JUST THE PASSENGERS. I FEEL IT IS MY RIGHT TO HAVE THE BAGS TAKEN OUT AND TO DEPEND ON THE TRUSTY SEATBELT. CAN I HAVE THIS DONE AT NO CHARGE TO ME? I ALSO WANT TO KNOW WHY DID THEY USE A DIFFERENT AIRBAG MANUFACTURER FOR THE PASSENGER SIDE. WHY NOT STICK WITH ONE MANUFACTURE. IS THE AIRBAG ON THE PASSENGER SIDE DEFECTIVE ONLY? I JUST PURCHASED THIS VEHICLE THINKING THAT A LEXUS WAS A DEPENDABLE CAR AND SAFER THAN MOST. PLEASE HELP ME TO TAKE OUT THE AIRBAG OR AIRBAGS AT NO COST TO MYSELF. I RATHER BE SAFE THAN HAVE THE AIRBAGS. THE AIRBAGS SOUND HIGHLY DANGEROUS TO ANYONE IN THE CAR SHOULD THE AIR BAGS GO OFF BECAUSE OF THE AIR BAG DEGRADING IN TIME TO HEAT ETC.
Fuel System, Gasoline
Filed Aug 5, 201671,000 milesNV
TL* THE CONTACT OWNS A 2011 LEXUS IS 350. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE PAST 30 MPH. THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V647000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. ... UPDATED 08/23/16 *BF ....UPDATED 08/29/16 *BF UPDATED 08/3/16.*JB *TR
Engine
Filed Aug 5, 201671,000 milesNV
IN A TRAFFIC LIGHT ABOUT TO MAKE A LEFT, WHEN LIGHTS TURNED GREEN IT ACCELERATED NORMALLY UNTIL SPEED WAS AT 25-30MPH ITS STOPPED THERE. WILL ONLY REV UP TO 2000 RPM WOULD CHANGE GEARS BUT IN ITS OWN DESIRED TIME . PULLED OVER TURN OFF THE CAR TURNED IT BACK ON SAME HAPPND. ENGINE LIGHT WENT ON AND FRM THERE IT WOULD RUN THE SAME ACCELERATE NORMALLY AND REMAIN IN AFLACTUATING SPEED OF 2-30MPH UNTIL NOW LEXUS OF LAS VEGAS WILL NOT AKNOWLEDGE ELF RECALL STATING MY CAR IS NOT INCLUDED IN THEIR LIST. WILL NOT HONOR ALL PAPERWORK FROM THIS WEBSITE. SPOKE TO JUSTIN AND I WILL NOW TAKE MY CAR HOME BECAUSE THEY WERE INSISTING FOR ME TO PAY TO THE AMOUNT OF 2098 JUST FOR THE HIGH PRESSURE PUMP EXCLUDING LABOR. CAR PERFORMED WELL WITHOUT ANY WARNINGS OTHER THAN THE GAS SMELL WHICH AT FIRST WE ALL JUST DID NOT MIND AFTER CHECKING IF GAS DOOR IS COMPLETELY LOCK. PLEASE HELP
EngineCrash
Filed Apr 10, 201417,000 milesOR
ON MARCH 11,2014, I STOPPED MY CAR AT THE STOP LIGHT BEHIND ANOTHER CAR. MY CAR'S ENGINE SUDDENLY STARTED REV UP. I APPLIED THE BRAKE AS MUCH AS I CAN. BUY MY CAR STARTED TO MOVE AND HIT THE BACK OF THE CAR STOPPED IN FRONT OF MY CAR. SUDDEN UNINTENDED ACCELERATION. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 17, 2019. Source: NHTSA Office of Defects Investigation.