2018 Lexus IS 300

Routine

Owners filed 6 complaints about this vehicle with federal regulators, most often about the fuel/propulsion system. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Structure › Body2
001
Power Train1
101
Fuel/Propulsion System1
000
Fuel System, Gasoline › Fuel Injection System › Injectors1
000
Engine1
000

1 safety recall

Part 573 reports
Fuel System, Gasoline › Delivery › Fuel Pump20V012000
Filed Jan 13, 20201,830,752 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Risk. If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy. Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

What owners reported

Newest filings
Fuel System, Gasoline › Fuel Injection System › Injectors
Filed Nov 7, 202215,000 milesCA

The contact owns a 2018 Lexus IS300. The contact stated that while driving at an undisclosed speed, the vehicle felt sluggish. The contact then heard an abnormal cranking noise underneath the hood of the vehicle. The vehicle was taken to the dealer where the failure could not be duplicated. No warning lights were illuminated. The contact stated that she recorded the noise then took the vehicle back to the dealer; however, the dealer informed her that the fuel injectors might need to be replaced. The vehicle was repaired; however, while the accelerator pedal was depressed, the vehicle failed to accelerate as needed. The contact stated that additional pressure on the accelerator pedal was needed for the vehicle to perform as designed. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was notified of a possible buy back. The failure mileage was approximately 15,000

Structure › Body
Filed Apr 7, 2022CO

I was driving down the highway at 70 mph and it was windy at the same time. Out of no where my sunroof window exploded shattering the glass. Luckily I usually keep the cover close. It sounded a gun shot that went off. There was nothing around me that would come down and break the window of the sunroof. It just happened out of no where.

Power TrainCrash1 injured
Filed Jul 20, 2020CA

2018 LEXUS IS 300. CONSUMER WRITES IN REGARDS TO VEHICLE STALLING WHILE TRYING TO MAKE A U-TURN. *LD *JS

Fuel/Propulsion System
Filed Mar 17, 2020FL

TL* THE CONTACT OWNS A 2018 LEXUS IS 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT REACHED OUT TO LEXUS OF NORTH MIAMI LOCATED AT (14100 BISCAYNE BLVD, NORTH MIAMI, FL 33181) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Structure › Body1 injured
Filed Nov 29, 20187,000 milesGA

DRIVING ON 285 EAST IN ATLANTA GA 11/29/2018 WHEN MY LEXUS IS 300 SUNROOF EXPLODED. ALL WINDOWS WERE CLOSED TEMPERATURE WAS 37 DEGREES. IT SOUND LIKE A GUN WENT OFF. GLASS FELL FROM THE ROOF AND PIECE OF THE GLASS WENT IN MY LEFT EYE. I MADE APPOINTMENT FOR THE EYE DOCTOR FOR 11/30/2018

Engine
Filed Nov 5, 2018240 milesAZ

WHEN I ACCELERATE FROM A STOP OR WHILE MOVING ON A ROADWAY, THE ENGINE SEEMS TO STALL. I'M NOT TALKING ABOUT THE NORMAL TURBO SPOOLING STALL. IT LASTS FOR ABOUT 3 TO 5 FULL SECONDS. WHEN YOU NEED POWER TO PREVENT AN ACCIDENT, YOU CAN'T AFFORD THAT TIME LAG, AS IT COULD CAUSE YOUR DEATH. THE DEALER TOLD ME THAT LEXUS SAYS IT'S NORMAL, THEY ALL DO IT. I DON'T FEEL ANY MANUFACTURER WOULD DELIBERATELY BUILD AND SELL A VEHICLE THAT WOULD PUT THE OCCUPANTS IN DANGER OF POSSIBLE DEATH. THE DEALER PICKED UP THE CAR AND AFTER FIVE DAYS CALLED ME TO SAY NOTHING IS WRONG AND THEY CAN'T FIX THE PROBLEM BECAUSE LEXUS COMPANY SAYS IT'S NORMAL. AT THIS POINT I'M REFUSING TO DRIVE THE CAR, IT'S EXTREMELY DANGEROUS. I HAVE ONLY DRIVEN IT ABOUT 188 MILES SINCE BUYING IT ALMOST 1 MONTH AGO. I CALLED THE DEALER ABOUT MY CONCERN AFTER HAVING THE CAR ONLY 20 DAYS.

6 of 6 complaints, reproduced as filed.

Across model years

Worst on record: 2002
YearComplaintsRecallsFiresDeathsAssessment
20221000Routine
20211000Routine
20202000Routine
20197210Routine
2018 — this page6100Routine
20172000Routine
20163000Routine
20061000Routine
20054000Routine
200419000Routine
200321010Routine
200228000Routine
200127130Routine

Compare every IS 300 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jan 13, 2020. Source: NHTSA Office of Defects Investigation.