Owners filed 2 complaints about this vehicle with federal regulators, most often about the suspension. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Unknown or Other | 1 | 0 | 0 | 0 | |
| Suspension | 1 | 0 | 0 | 0 |
IN ONE CALENDAR YEAR ALL 4 TIRES HAVE BEEN REPLACED. ONE BLEW OUT COMPLETELY AND THE LAST ONE WORE OUT UNEVENLY FROM THE INSIDE. CAR HAS BEEN DESIGNED AROUND TIRES AND ARE TOO SMALL FOR THE RIMS CAUSING THEM TO WEAR UNEVENLY. NEGATIVE CAMBER MAY ALSO HAVE INFLUENCED THE WEAR. THE TIRE THAT BLEW OUT WAS WHILE I WAS DRIVING ON A MAJOR HIGHWAY
SINCE THE PURCHASE OF THIS VEHICLE ON MARCH 25, 2017, TWO ALIGNMENTS HAVE BEEN DONE TO THIS VEHICLE. WAS TOLD BY THE SERVICE CENTER THAT THIS KIND OF VEHICLE IN THIS PARTICULAR MODEL NEEDS ALIGNMENTS AT 5K MILES, THAT WOULD BE AT LEAST TWICE A YEAR. I WAS NOT INFORM OF THIS INFORMATION. HAD I KNOWN THIS REQUIREMENT, I WOULD NOT HAVE PURCHASE THIS VEHICLE. ALSO, ACCORDING TO THE LEXUS MANUAL, IF THE STEERING WHEEL STEER TO THE LEFT AND/OR RIGHT IT IS NOT NORMAL AND RECOMMEND TO GET AN ALIGNMENT DONE. IN MY CASE, THE STEERING WHEEL SEEMS FIND BUT THE VEHICLE ACTUALLY MAKES LOUD NOISE, THE SOUND LIKE THE AIRPLANE ABOUT TO TAKE OFF OR ABOUT TO LAND THAT HOW LOUD IT WAS AND THAT'S WHEN I TOOK IT TO THE LEXUS SERVICE CENTER TO GET IT SERVICED. TO MY SURPRISED THAT THE INNER REAR TIRES WERE SO THIN COMPARING TO MIDDLE AND OUTER EDGES AND THAT IT REQUIRES ALL 4 TIRES TO BE REPLACED. BEAR IN MIND THAT I ONLY HAVE THIS CAR FOR LESS THEN TWO YEARS. NO ONE SEEMS TO HAVE AN ANSWER WHEN ASKED. GOT THE EXACT SAME RESPONSE THAT THIS TYPE OF CAR IS A "HIGH PERFORMANCE" VEHICLE THEREFORE IT WILL GO THROUGH TIRES. I AM SO SORRY TO SAY, BUT I HAVE OWN A BWM 325CI FOR 14 YEARS I ONLY NEED TO REPLACE ALL OF MY TIRES TWICE AND ALIGNMENTS TWICE AND CURRENTLY STILL RUNNING PERFECTLY FINE.
2 of 2 complaints, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.