2006 Lexus IS 250 complaints

A YOUNG LADY PARKED HER 2006 IS 250 LEXUS,EQUIPPED WITH A "SMART KEY" SYSTEM, IN HER ATTACHED GARAGE WHICH WAS ON THE GROUND FLOOR OF HER THREE STORY TOWNHOUSE. SHE EXITED THE VEHICLE WITH THE "KEY FOB" ON HER PERSON, BUT EITHER INADVERTENTLY FORGOT TO SHUT DOWN THE ENGINE OR PUSHED THE START BUTTON IN AN EFFORT TO DO SO BUT WAS UNSUCCESSFUL. THE YOUNG LADY DID NOT REALIZE THE VEHICLE WAS RUNNING AND AFTER ENTERING HER TOWNHOUSE FROM THE GARAGE PLACED THE "KEY FOB" ON A TABLE ON THE SECOND FLOOR. THE YOUNG LADY REMAINED IN HER TOWNHOUSE WITH THE VEHICLE RUNNING IN THE GARAGE UNTIL IT RAN OUT OF GASOLINE AND STOPPED. THE YOUNG LADY WAS SUBSEQUENTLY FOUND DEAD IN HER BATHROOM ON THE THIRD FLOOR. THE DEATH WAS DETERMINED TO HAVE BEEN CAUSED BY CARBON MONOXIDE POISONING AS A RESULT OF THE VEHICLE HAVING BEEN LEFT RUNNING IN THE GARAGE. THE VEHICLE LACKED A "SHUT-DOWN" SWITCH TO SHUT THE ENGINE OFF WHEN UNOCCUPIED AND INERT FOR AN INTERVAL OF TIME AND/OR LACKED AN ADEQUATE AURAL WARNING THAT THE "KEY FOB" WAS BEING REMOVED FROM THE VEHICLE WHILE IT WAS RUNNING OR THE OPERATOR HAD EXITED THE VEHICLE WHILE THE ENGINE WAS RUNNING. *TR

STARTING GETTING RAW GAS ODOR INSIDE CAR WHEN STARTING CAR 1ST THING IN MORNING. I TOOK MY 2006 LEXUS IS-250 INTO DEALER. I MET WITH MECHANIC BEFORE STARTING CAR ( ON THE DEALER LOT ) SO HE COULD UNDERSTAND PROBLEM. IT TOOK ABOUT 20 SECONDS AND WE BOTH HAD TO GET OUT OF CAR BECAUSE OF GAS SMELL. CUSTOMER REP CALLED ABOUT 2 HOURS LATER AND STATED THE MECHANIC FOUND LEAKS IN THE FUEL PIPES. THIS WAS REPAIRED ON A RECALL ABOUT 17 MONTHS EARLIER. *TR

TL* THE CONTACT OWNS A 2006 LEXUS IS250. THE CONTACT STATED THAT THE REAR VIEW MIRROR HAD SPLOTCHES ON IT WHICH INTERFERED WITH HER VISION WHILE SHE WAS DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS AN INTERNAL DEFECT IN THE MIRROR. THE DEALER STATED THAT THEY MAY BE ABLE TO WORK WITH THE OWNER REGARDING THE REPAIR EXPENSES. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 84,000.

I HAVE AN IS250 FOR FOUR YEARS. IN THE LAST FEW DAYS, I HAVE EXPERIENCED A VSC AND CHECK ENGINE LIGHTS ON. THE CAR LOOSES POWER AND CAN'T BE DRIVEN SECURELY ONCE THIS HAPPENS. THIS HAD CAUSED ALMOST TWO ACCIDENTS FOR ME ON THE EXPRESSWAY AS I DRIVE ABOUT 40 MILES EACH WAY TO MY OFFICE ON A DAILY BASIS. DUE TO THIS PROBLEM AND THE SECURITY RISK, I TOOK THE CAR TO THE DEALER TO GET THE PROBLEM FIXED. I PAID $100 JUST TO CHECK THE CAR. THE DEALER SAID THE PROBLEM WAS RELATED WITH THE SPRINGS ON THE VALVES THAT PROBABLY NEEDED TO BE REPLACED. I TOOK THE CAR HOME AS I DID NOT HAVE THE $4K TO REPAIR THIS. ON 7/5/10, I OPENED AN INCIDENT WITH LEXUS CORPORATION AND THE VERY NEXT DAY I SAW ON THE NEWS THE RECALL ON THIS ISSUE. I FOLLOWED UP WITH LEXUS ON 7/6/10 ABOUT THIS AND THEY STATED THEY WERE LOOKING INTO THIS. I FOLLOWED UP AGAIN ON 7/9/10 (I CALLED THIS TIME) AND THEY SAID THEY WOULD CALL ME BACK BUT NONE CALLED BACK SO I TOOK THE CAR TO THE DEALERSHIP AS I FELT IT WAS HAPPENING MORE OFTEN AND WAS VERY UNSECURED TO DRIVE. THE DEALER STATED MY PARTICULAR MODEL WAS NOT PART OF THE NEW RECALL AND DID NOT CARE MUCH ABOUT MY SAFETY. I SENT A FOLLOW UP EMAIL ON 7/15/10 TO LEXUS CORPORATION AND THEY SAID AGAIN THEY WOULD GET BACK TO ME. I CALLED AGAIN TODAY AS I HAVE NOT HEARD BACK FROM THEM. OUR SECURITY IS IMPACTED DRIVING THIS CAR AND DOES NOT SEEM THAT LEXUS CORPORATION IS EVEN INTERESTED INTO LISTENING A SECURITY CONCERN FROM A CONSUMER AT THIS TIME. PLEASE LET US KNOW WHAT WE CA

TL* THE CONTACT OWNS A 2006 LEXUS IS 250. THE CONTACT STATED THE BRAKES WERE MAKING UNUSUAL NOISES AND THERE WAS AN ABNORMAL INCREASE IN STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE REAR BRAKE PADS WERE LOW AND THE CALIPER HAD SEIZED. THE VEHICLE WAS DEEMED AS UNSAFE TO DRIVE AND A LOANER WAS PROVIDED. THE CONTACT RECEIVED PREVIOUS NOTIFICATION OF AN UNKNOWN RECALL BUT WHEN CONTACTING THE MANUFACTURER, HIS CLAIM WAS DENIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 106,000. UPDATED 08/03/10. *LJ ACCORDING TO THE INVOICE, THE RIGHT REAR CALIPER HAD SEIZED. UPDATED 09/22/10

TL*THE CONTACT OWNS A 2006 LEXUS IS250. WHILE THE VEHICLE WAS TRAVELING 25 MPH THE CONTACT ATTEMPTED TO BRAKE AND NOTICED THAT THE VEHICLE HAD SUDDENLY SURGED FORWARD .THE CONTACT HAD TO TURN OFF THE VEHICLE IN ORDER TO STOP THE ACCELERATION. THE SAME FAILURE HAS OCCURRED ON 3 PRIOR OCCASIONS. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THE FAILURE MILEAGE WAS 108000,CURRENT MILEAGE WAS 113000.

LEXUS FAST ACCELERATION IN MY CAR. IT HAS HAPPENED 4 OR 5 TIMES IN MY 2006 LEXUS IS 250, WHICH I BOUGHT NEW. AT FIRST, I THOUGHT IT WAS MY FAULT SINCE I USUALLY WEAR WIDE ATHLETIC SHOES. I THOUGHT THAT I WAS TOUCHING BOTH THE BRAKE AND ACCELERATOR AND MENTIONED IT TO MY SISTER, WHO WORKS FOR A LEXUS DEALER. SHE TOLD ME THAT THEY WERE COMING OUT WITH A LETTER ABOUT THE FLOOR MATS CAUSING THE PROBLEM. I TOOK THE DRIVER'S SIDE FLOOR MAT OUT OF MY CAR. I CHECKED THE CLEARANCE AND IT WAS ABOUT 2 INCHES. MY BROTHER, WHO WAS THE FORMER CHAIRMAN OF THE BOARD OF ENGINEERS AT WESTINGHOUSE, TOLD ME THAT IT SOUNDED LIKE A COMPUTER PROBLEM. I CHANGED MY DRIVING SHOES TO GET SOME THIN SOLE, NARROW PUMA'S. IT HAS HAPPENED ONCE SINCE THEN. I USUALLY ONLY USE THE LEXUS FOR LONG TRIPS, AND MOST OF THE PROBLEMS HAPPENED WHEN I WAS PARKING THE CAR AFTER DRIVING A LONG WAY. WITHOUT THINKING WHAT TO DO, I JUST PUT THE CAR INTO NEUTRAL OR IF I WASN'T MOVING, I'D SHIFT IT INTO PARK. TURN THE ENGINE OFF. THEN, I WOULD RESTART IT AND IT WAS OK. I WAS A BIT SHAKY AND MY WIFE THOUGHT I WAS NUTS. AROUND TOWN, I DRIVE MY OLD 1996 TOYOTA TACOMA TRUCK. NEVER HAD A PROBLEM WITH IT. I BOUGHT IT NEW AND STILL USE IT EVERY DAY. *TR

MY LEXUS IS250 SUDDEN ACCELERATION AND CRASH. *TR

I OWN A 2006 LEXUS IS250 AND THERE IS A PROBLEM THAT I CANNOT SEE TO HANDLE NOR THE DEALER CAN HANDLE. THE PROBLEM WITH THE CAR IS THAT WHEN I'M GOING OVER 60 TO 65 MPH THE CHECK ENGINE LIGHT BLINKS AND THE VSC LIGHT COMES ON. THE CAR DOES NOT ACCELERATE AND JUST THE RPM WOULD GO UP. I TOOK THE CAR IN TO THE DEALER WITH EXTENDED WARRANTY IN HAND ON 4 NOW 5 DIFFERENT OCCASIONS AND EVERYTIME I'M HEARING DIFFERENT STORIES. HERE IS THE LIST. * MAY 22, 2009: 60,000 MILE SERVICE DONE.* SEPT 6, 2009: TOOK THE CAR IN FOR "CHECK VSC & CHECK ENGINE". NEXT DAY THEY TOLD ME NOTHING WAS WRONG WITH THE CAR.* OCT 10, 2009: TOWED CAR TO DEALERSHIP. "CHECK VSC & CHECK ENGINE" LIGHT CAME ON AGAIN.PULLED OVER ON THE HIGHWAY 3 TIMES TO RESET BUT THE LIGHTS DID NOT GO AWAY. PULLED OVER TWICE EARLIER THAT DAY, TWICE THE DAY BEFORE ALSO.* OCT 14, 2009: (LEXUS TOLD YOU THAT THE ISSUES WERE RESOLVED BY SWAPPING THE ENGINE COILS THE DAY OR TWO BEFORE. NO CHARGES.) I REQUESTED AN EMISSIONS TEST BEFORE I CAME TO PICK IT UP. LEXUS CALLED BACK AND TOLD ME THAT THE ENGINE LIGHT CAME BACK ON AGAIN DURING THE EMISSIONS TEST. STILL LOOKING FOR THE PROBLEM.* OCT 18, 2009: LEXUS CALLED, TOLD ME THAT THE PROBLEM WITH THE ENGINE IS BECAUSE OF THE CARBON BUILDUP. THEY WERE GOING TO COVER THE VALVE SPRINGS BUT I WOULD HAVE TO PAY FOR THE CLEANUP WHICH IS $ 960. NOT COVERED BY EXT. WARRANTY. 2 OTHER DEALERS TOLD ME THAT THE CARBON BUILDUP CLEANUP WAS AN INJUNCTION SERVICE AND IT IS SUPPOSED TO ONLY COST 190 DOLLARS.

TL*THE CONTACT OWNS A 2006 LEXUS IS250. WHILE DRIVING 5 MPH THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A GARAGE. THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE WOULD NOT SLOW DOWN. THE CONTACT CALLED THE MANUFACTURER AND THE STATED THAT THE FLOOR MATS CAUSED THE VEHICLE TO ACCELERATE. THE CONTACT STATED THAT THE FLOOR MATS WERE REMOVED AT THE TIME OF THE CRASH. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND THE FLOOR MATS HAD NOTHING TO DO WITH THE VEHICLE ACCELERATING. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 19,500.

LEXUS IS250. DRIVE SHAFT CAME OFF. I HAD AN ACCIDENT ON INTER-STATE 75/85 NORTH BOUND IN DOWNTOWN ATLANTA AROUND EXIT 248B. THE FRONT DRIVER SIDE WHEEL CAME OFF IN THE MIDDLE OF HIGHWAY. I DID NOT HIT ANY CAR EXCEPT THE BROKEN TIRE HIT CONCRETE WALL AND STOPPED AGAINST CONCRETE WALL. I REPORTED THIS ISSUE TO TOYOTA IMMEDIATELY BUT IT TOOK THEM 3 MONTHS TO INSPECT THE CAR. SINCE I CAN NOT AFFORD TO LET IT SAT IN COLLISION CENTER FOR A WHILE, I HAD TO REPAIRED. BY THE TIME, THEY INSPECTED ON NOV. 25, 2009. IT GOT ALL REPAIRED. I DID SHOW PICTURE TO THEM. HOWEVER, LEXUS REFUSE TO OFFER ANY ASSISTANCE AFTER INSPECTION. LEXUS SAID THAT I COULD HIT SOMETHING THAT IT'S WHY MY RIM WAS DAMAGED. OF COURSE, MY RIM WAS DAMAGED BECAUSE IT HIT CONCRETE WALL AFTER IT CAME OFF. THOSE PICTURES SHOWED THAT I DID NOT HIT ANY WHERE (INCLUDING FRONT BUMPER). ATLANTA POLICE CAME IMMEDIATELY SINCE THIS ACCIDENTS WAS ON INTERSTATE. HOWEVER, ACCORDING TO HIM THAT I DON;T NEED TO FILE REPORT BECAUSE THERE IS NO OTHER PARTY OR PROPERTY DAMAGE. IT WAS ONLY MY CAR. I WENT TO HOSPITAL FOR NECK CHECK OUT. X RAY DID SHOW SOMETHING UNUSUAL BUT MY OWN INSURANCE COVERED THE CHARGE. PLEASE REVIEW AND SEE IF ANY RELATED INCIDENT TO PREVENT FUTURE ISSUE. *TR

I RECEIVED A NOTICE FROM LEXUS A COUPLE OF MONTHS AGO THAT MY IS250 WOULD BE RECALLED DUE TO'POTENTIAL FLOOR MAT INTERFERENCE WITH ACCELERATOR PEDAL'. I CALLED THE DEALERSHIP ABOUT TWO WEEKS AGO. I WAS TOLD THAT THE RECALL FOR THIS PROBLEM HAD NOT STARTED YET. IN THE LETTER, IT STATES THAT I SHOULD CONTACT YOU IF LEXUS HAD NOT REMEDIED THIS PROBLEM IN A REASONABLE TIME. I FEEL THAT THEY HAVE NOT. I APPRECIATE YOUR ASSISTANCE IN GETTING LEXUS TO COMPLETE THE NECESSARY RECALL WORK ON MY CAR. *TR

BACK ON MAY 21, 2009, I PULLED OUT OF MY DRIVEWAY IN MY 2006 LEXUS IS250 AND THE ACCELERATOR IMMEDIATELY BECAME STUCK DOWN FORCING MY CAR TO GO ALMOST 55 MPH DOWN A WINDING HILL. AT THIS POINT THE BRAKES ALSO DID NOT WORK AND I SIMPLY HAD TO WAIT FOR EVERYTHING TO BEGIN WORKING AGAIN. I WAS EXTREMELY LUCKY THIS HAPPENED AT NIGHT AND NOBODY WAS IN FRONT OF ME BECAUSE THIS IS A MAIN ROAD. I CONTACTED LEXUS THE NEXT DAY WHO INFORMED IT WAS JUST MY FLOOR MAT AND TO REMOVE THE EXTRA MAT IMMEDIATELY. WHILE I DID NOT AGREE DUE TO THE WAY BOTH THE ACCELERATOR PEDAL AND BRAKES FELT COMPLETELY LOCKED IN PLACE, I DID AS THEY SAID. NOW WITH THE RECENT RECALL ON TOYOTA MODELS, I CALLED LEXUS AGAIN WHO INFORMED ME THAT IN ABOUT 3 MONTHS I WILL RECEIVE A RECALL NOTICE AND THAT IN THE MEAN TIME I CAN COME IN AND HAVE A TECH TEST DRIVE IT WITH ME FOR "PEACE OF MIND". I WOULD LIKE TO UNDERSTAND WHY THIS CAR HAS NOT BEEN INCLUDED AND PUBLICLY ANNOUNCED IN THE RECALL WHEN THEY ARE FULLY AWARE OF THE DANGERS! BEING TOLD THE "PART" NEEDED TO TO CORRECT THE PROBLEM (BOTH THE ACCELERATOR AND THE BRAKE SYSTEM) IS NOT YET BEING MANUFACTURED FOR MY MODEL IS UNACCEPTABLE AND IN THE MEANTIME I AM TRYING TO NOT DRIVE MY VEHICLE AND HAVE THIS EXPERIENCE AGAIN. *TR

HI, WITH ALL THE NEWS LATELY REGARDING THE PROBLEMS WITH "STICKING" GAS PEDALS ON CERTAIN TOYOTA MODELS, I WANTED TO EMPHASIZE THAT I DON'T BELIEVE THE PROBLEM IS LIMITED TO TOYOTAS. I HAD E-MAILED YOU PREVIOUSLY TO DESCRIBE SIMILAR PROBLEMS MY WIFE AND I HAVE HAD WITH OUR 2006 IS 250, WHERE THE CAR FELT LIKE IT WANTED TO LURCH FORWARD WITH OUR FOOT ON THE BRAKE PEDAL. ADDITIONALLY, THE TACHOMETER NEEDLE WAS FLUCTUATING WHILE THIS WAS HAPPENING. OUR CAR EVEN DIED ONCE AT A STOP LIGHT FOR NO APPARENT REASON. THERE IS A RECORD OF OUR TAKING THE CAR INTO PUTNAM LEXUS FOR INSPECTION OF THIS PROBLEM. WE NEVER DID RECEIVE A RESPONSE FROM LEXUS TO OUR FIRST E-MAIL. AND, WE DO NOT FEEL THAT A CREEPING FLOOR MAT WAS THE CAUSE OF THE PROBLEMS WE WERE EXPERIENCING. WE FEEL THAT THE PROBLEMS WE'VE DESCRIBED NEED TO BE INVESTIGATED FURTHER SINCE IT IS SAFETY RELATED. I JUST TRIED FOUR TIMES TO SEND THIS DESCRIPTION TO LEXUS THROUGH THEIR ONLINE E-MAIL SYSTEM BUT KEPT GETTING, "OPERATION FAILED, ILLEGAL PARAMETERS." *TR

TL* THE CONTACT OWNS A 2006 LEXUS IS250. WHILE DRIVING THE VEHICLE IT RAPIDLY INCREASED ITS SPEED UP TO 90 MPH . HE ATTEMPTED TO REMOVE THE FLOOR- MAT FROM UNDER THE ACCELERATOR PEDAL. HOWEVER, THE VEHICLE VEERED OFF OF THE ROAD AND THEN INTO A DITCH. WHEN THE VEHICLE ROLLED OVER, ONE OCCUPANT WAS EJECTED FROM THE FRONT SEAT; SINCE HE WAS NOT WEARING A SEAT BELT. THE OTHER THREE PASSENGERS HAD BRUISES LACERATIONS, AND WERE HOSPITALIZED. THE VEHICLE WAS COMPLETELY DESTROYED. A POLICE REPORT WAS AVAILABLE. THE FAILURE MILEAGE WAS 24,000. UPDATED 05/10/10 *BF UPDATED 05/13/10.*JB UPDATED 9/29/2011*CW

TL* THE CONTACT HAS A 2006 LEXUS IS250. WHILE ATTEMPTING TO STOP AT A STOP LIGHT, THE VEHICLE ACCELERATED UP TO 65 MPH. EVEN AFTER BRAKE APPLICATION THE VEHICLE CONTINUED TO ACCELERATE. CONSEQUENTLY SHE STRUCK A CURB, AND THEN THE VEHICLE FLIPPED OVER. A POLICE REPORT WAS AVAILABLE. THE TOYOTA MANUFACTURER WAS CONTACTED, AND AN INVESTIGATION WILL BE CONDUCTED. THE FAILURE MILEAGE WAS 63,000. UPDATED 01/05/10. *LJ THE CONSUMER DID NOT BELIEVED THE PROBLEM WAS DUE TO THE FLOOR MATS. THE FLOOR MATS IN THE VEHICLE HAS 3 INCHES OF SPACE BETWEEN THE ACCELERATOR. THE CONSUMER BELIEVED THE PROBLEM WAS THE ACCELERATOR. UPDATED 01/05/10.*JB UPDATED 03/08/10

IN LIGHT OF THE RECENTLY ANNOUNCED SAFETY RECALL FOR THIS VEHICLE, WE FELT COMPELLED TO INFORM YOU OF THE FOLLOWING INCIDENTS INVOLVING THE REFERENCED AUTOMOBILE: 'ON OR ABOUT APRIL 2008 WE HAD JUST LEFT OUR HOUSE AND TRAVELED ABOUT TWO MILES WHEN WE STOPPED AT A RED LIGHT. WITH THE VEHICLE IN GEAR AND MY FOOT ON THE BRAKE, I FELT THE CAR ATTEMPTING TO SURGE FORWARD. I APPLIED GREATER PRESSURE ON THE BRAKE PEDAL AND WAS ABLE TO KEEP THE CAR FROM MOVING. THIS SURGING DID NOT REPEAT ITSELF AT ANY OTHER STOPS THAT DAY. 'ON OR ABOUT FEBRUARY 27, 2009, MY WIFE HAD JUST LEFT COSTCO IN OUR CITY AND TRAVELED ABOUT MILE WHERE SHE STOPPED AT A RED LIGHT PRIOR TO MAKING A LEFT TURN. WHILE WAITING FOR THE GREEN LIGHT, THE CAR SUDDENLY STOPPED DEAD; THE ENGINE HAD UNEXPECTEDLY SHUT ITSELF OFF WITH THE CAR IN GEAR. SHE ATTEMPTED TO RE-START THE CAR SEVERAL TIMES TO NO AVAIL. THE POLICE WAS CALLED WHO IN TURN CALLED AAA. WHILE WAITING FOR AAA TO ARRIVE, SHE ATTEMPTED TO RE-START THE VEHICLE ONE LAST TIME AND WAS SURPRISED TO FIND THAT IT DID START SUCCESSFULLY. THE APPROXIMATE TIME BETWEEN THE CAR'S ENGINE DYING AND BEING RESTARTED WAS ABOUT 15 MINUTES. THIS HAS NEVER REPEATED; HOWEVER, MY WIFE HAS NOTICED THE ENGINE IDLING FAST WHILE THE CAR WAS STOPPED ON SEVERAL OCCASIONS. WE BROUGHT THE CAR INTO PUTNAM LEXUS FOR INSPECTION ON MARCH 6, 2009, WHERE THEY WERE UNABLE TO DUPLICATE THE PROBLEM. 'ON SEPTEMBER 2, 2009, WE HAD JUST EXITED THE FREEWAY WHEN WE STOPPED AT THE FIRST STOP LIGHT. THE

TL*THE CONTACT OWNS A 2006 LEXUS IS250. WHILE THE CONTACT WAS APPROACHING A STOP SIGN WITH HIS FOOT ON THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED FORWARD WHICH CAUSED THE CONTACT TO REAR ENDED THE VEHICLE IN FRONT OF HIM. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED HIM TO REMOVE THE MATS FROM THE VEHICLE. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 70000. UPDATED 1/5/10 *CN UPDATED 01/06/10. *JB

I WAS OPERATING MY 2006 LEXUS IS250 AWD AT VERY LOW SPEED IN A PARKING LOT WHEN THE ENGINE BEGAN TO SURGE. I COULD NOT BRING THE CAR TO A STOP USING THE BRAKE PEDAL AND COULD BARELY KEEP IT FROM CREEPING FORWARD. I SHIFTED INTO NEUTRAL AND THE ENGINE REALLY BEGAN TO ROAR, REVVING VERY HIGH, BUT I WAS THEN ABLE TO STOP THE CAR AND TURN IT OFF USING THE STOP/START BUTTON. WHEN I RESTARTED THE CAR IT OPERATED NORMALLY AND THE PROBLEM DID NOT RE-OCCUR. THE FLOOR MAT HAD NOTHING TO DO WITH THE PROBLEM, AS IT WAS A FACTORY MAT HELD IN PLACE BY THE LITTLE HOOKS, AND WAS NOT THE ALL WEATHER MAT. THE MAT WAS IN PLACE AFTER THE INCIDENT. I REPORTED THE OCCURRENCE TO MY DEALER, WARNOCK LEXUS, IN LIVINGSTON, N.J. THEY CHECKED THE CAR OUT AND FOUND NOTHING WRONG AND NO EVIDENCE OF ANYTHING WRONG IN THE COMPUTER'S MEMORY. THE PROBLEM DID NOT RECUR AND THE CAR WAS RETURNED TO LEXUS AT THE END OF THE LEASE. I NOW HAVE A 2009 IS250 AWD AND AM CONCERNED ABOUT THE REPORTS OF THIS PROBLEM. I DON'T FEEL THE FLOOR MAT HAD ANYTHING TO DO WITH IT. THE DATE BELOW IS APPROXIMATE, BUT LEXUS SHOULD HAVE A RECORD OF THE INCIDENT FROM THE DEALER SERVICE DEPARTMENT. *TR

I HAD JUST GOT ONTO THE HIGHWAY AND MY CAR STARTED ACCELERATING AND WOULD NOT STOP. ALL OF THE LIGHTS STARTED FLASHING ON THE DASHBOARD SUCH AS THE BRAKE LIGHT. I IMMEDIATELY REMOVED THE FLOOR MAT. LUCKILY, SINCE NO ONE WAS ON THE HIGHWAY I WAS ABLE TO PULL INTO THE SHOULDER ALTHOUGH MY CAR WAS STILL ACCELERATING AND PUT IT IN PARK EVEN WHEN I WAS IN PARK THE ENGINE CONTINUED TO REV UP. I TURNED THE CAR OFF AND CALLED FOR A TOW TRUCK. THE LEXUS DEALERSHIP SAID THEY DID NOT FIND ANY PROBLEMS WITH MY CAR AND THEY THOUGHT IT WAS THE MAT. I HAVE NOT HAD ANOTHER PROBLEM SINCE THEN. *TR

TL*THE CONTACT OWNS A 2006 LEXUS IS 250. WHILE DRIVING 50 MPH THE ACCELERATOR PEDAL WAS STUCK UNDER THE FLOOR MAT. AS A CONSEQUENCE, HE HAD TO SHIFT THE VEHICLE INTO PARK TO DECELERATE WHICH CAUSED A TRUCK TO CRASH INTO THE REAR OF THE VEHICLE. THE VEHICLE WAS EXTENSIVELY DAMAGED. THERE WERE NO INJURIES. AN AUTHORIZED TECHNICIAN STATED THAT THE FAILURE WAS NOT CAUSED BY A DEFECT. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 35000. UPDATED 10/13/09. *LJ UPDATED 10/14/09

I HAD A CAR ACCIDENT LAST FRIDAY ON HIGHWAY 75, AT APPROXIMATELY THE 248.7 MARK. I WAS GOING AT THE SPEED LIMIT, AND ALL OF A SUDDEN THE FRONT WHEEL CAME OFF FROM AXLE END AND HIT DIVIDER WALL ON THE INTERSTATE. I LOST CONTROL OF THE CAR AND BUMPED MY HEAD ON THE GLASS. MY INSURANCE COMPANY AND THE POLICE TOLD ME THAT I DON'T NEED TO FILE REPORT SINCE NO OTHER PARTY WAS INVOLVED. I WOULD TO ATTACHED SOME PICTURES OF THE VEHICLE TAKEN AFTER THE ACCIDENT IF POSSIBLE. YOU CAN CLEARLY SEE ALL OF 5 BOLTS ARE STILL ATTACHED ON THE TIRES . IT IS VERY FRUSTRATING AND ASTONISHING THAT A HIGHLY REPUTABLE CAR MAKER WOULD HAVE ALLOWED SUCH POOR QUALITY ON THE BODY STRUCTURE. THERE WAS NO SIDE COLLISION AT THAT TIME, AND I WHEN THE TIRE CAME OFF LOOSE IT SCRATCHED AND MADE DAMAGES TO THE CAR. CURRENTLY MY CAR IS AT DEALER SHOP, WAITING FOR INSPECTION. I SINCERELY HOPE LEXUS OR NHTSA CAN START INVESTIGATING ON THIS MATTER AND PROVIDE ME AN EXPLANATION. NEEDLESS TO SAY, THIS IS A VERY SERIOUS SAFETY ISSUE. NO CAR OWNER WOULD HAVE EXPECTED ANY PART OF THEIR CAR TO BE DETACHED WHILE ON THE ROAD WITH NO REASON. IF YOU NEED ADDITIONAL INFORMATION, PLEASE DO NOT HESITATE TO CONTACT ME. *TR

2006 LEXUS IS 250 AWD WITH JUST UNDER 70K MILES- NOTICED THAT CARPETING WAS SOAKING WET, WITH SIGNIFICANT WATER IN REAR PASSENGER AREA. TOOK CAR TO DEALERSHIP WHO SAID THAT THE A/C DRAIN HOSE WAS BLOCKED. LEXUS HAS A TSB WITH A NEW AND IMPROVED DRAIN HOSE, BUT THEY DID NOT COVER AS CAR WAS NO LONGER UNDER WARRANTY AND THEY REFUSED TO ADMIT THAT THE PART WAS DEFECTIVE. COST TO REPLACE DRAIN HOSE (1700) AND REPLACE CARPET (2200) FOR A TOTAL OF 3900. LEXUS AGREED TO PAY 50% AS A GOODWILL GESTURE, BUT REFUSED TO ADMIT DESIGN DEFECT. I DISAGREE WITH THEIR ASSERTION. *TR

MY CAR WAS DAMAGED BY SHIPPING COMPANY (MOMENTUM TRANSPORT) DURING SHIPMENT FROM TX TO VA. DAMAGE WAS DONE TO THE FRONT BUMPER AND REAR BUMPER. I CONTACTED THE COMPANY AFTER RECEIVING THE CAR AND WAS ASKED TO SEND PICS OF THE DAMAGE. I EMAILED PICS OF THE CAR BEFORE SHIPPING AND PICS OF DAMAGE AFTER SHIPPING AND HAVE NOT HEARD FROM MOMENTUM TRANSPORT SINCE. I HAVE CALLED AND LEFT SEVERAL MESSAGES AND SENT EMAIL AND THE COMPANY CONTINUES TO IGNORE ME. *TR

CAR STARTED TO RUN ROUGH, SLOWED DOWN, CHECK ENGINE LIGHT AND SBS LIGHT CAME ON (ITHOUGHT IT WAS AN OXYGEN SENSOR). BOOK SAYS TO TAKE TO DEALER IMMEDIATELY. I TOOK IT IN, THEY DID A CHECK, TOLD ME IT WAS A 'LOOSE GAS CAP'. A MONTH LATER - SAME THING HAPPENED. I TOOK IT BACK, THEY KEPT THE CAR FOR TWO WEEKS - TOLD ME THE VALVE SPRINGS WERE NOT THE CORRECT LENGTH AND HAD TO BE REPLACED. *TR

TL*THE CONTACT OWNS A 2006 LEXUS IS250. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN ACCELERATING ON ITS OWN TO 80 MPH. THE VEHICLE FAILED TO COMPLETELY SLOW DOWN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT WAS ABLE TO KEEP THE SPEED AT APPROXIMATELY 50 MPH; HOWEVER, THE VEHICLE WAS CONTINUOUSLY ACCELERATING TO HIGHER SPEEDS. SHE WAS UNABLE TO SLOW THE VEHICLE DOWN AND CRASHED INTO A CURVE. THE CONTACT NOTICED THAT THE ROTORS WERE ORANGE AND THE REAR BRAKE PADS WERE MELTED INTO THE ROTORS. THE AXLE FAILED AND FRACTURED. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED AND THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD SEND A FIELD INSPECTOR TO INSPECT THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 31,200.

THE ELECTRONIC KEY SOMEHOW LOCKED THE DOORS WITH THE KEY INSIDE. I OPENED UP THE FRONT PASSENGER DOOR, WHICH UNLOCKS ALL THE DOORS, SET MY PURSE WITH THE ELECTRONIC KEY ON THE FRONT SEAT, CLOSED THAT DOOR, OPENED THE BACK DOOR, PUT MY 15 MONTH-OLD GRANDDAUGHTER IN HER CAR SEAT, CLOSED HER DOOR, AND HEARD ALL THE DOORS LOCK. ONE OF THE SAFETY FEATURES OF THIS CAR IS THAT YOU ARE NOT SUPPOSED TO BE ABLE TO LOCK YOUR KEYS INSIDE. WE HAD TO CALL THE POLICE, AND THEY HAD TO BREAK A WINDOW TO GET THE CAR OPEN. IT WAS ABOUT 90 DEGREES OUTSIDE, AND SHE HAD BEEN IN THERE FOR ABOUT 12 MINUTES. LEXUS HAS NO IDEA WHY THIS OCCURRED, NOR ARE THEY TAKING FULL RESPONSIBILITY TO FIX MY DAMAGED WINDOWS--ONE IS BROKEN AND SEVERAL OTHERS ARE CHIPPED. THEY ARE "GOOD WILLING THE PARTS" ON THE BROKEN WINDOW. *TR

IN NOVEMBER 2006 I PURCHASED A NEW LEXUS IS250. I HAVE TAKEN IT TO A LEXUS DEALER FOR ALL SCHEDULED MAINTENANCE. THE LAST TIME THEY ROTATED THE TIRES. RIGHT AFTER THAT I NOTICED A 'NOISE' WITH THE BRAKES. AT THE NEXT SERVICE (22,500 MI) THEY ARE TELLING ME THAT THE ROTORS HAVE TO BE REPLACED AND THAT I SHOULD EXPECT THAT AGAIN IN 20,000 MILES. I AM NOT AN AGGRESSIVE DRIVER. I HAD MY LAST CAR (MERCEDES) FOR 10+ YEARS WITH ZERO PROBLEMS WITH ROTORS. THIS SEEMS UNREASONABLE ON A NEW CAR. *TR

ON APRIL 3, 2007 I TOOK MY 2006 LEXUS IS 250 AUTOMOBILE TO MY DEALER OF PURCHASE FOR DIAGNOSIS AFTER THE CHECK ENGINE LIGHT CAME ON THE DASHBOARD. DEALER PERFORMED ELECTRONIC TESTS ON THE CAR ON APRIL 4, 2007, AND DETERMINED THE PRIMARY ELECTRONIC GASOLINE FUEL PUMP WAS BAD , NOT SENDING ENOUGH PRESSURE AND FAULTY ELECTRICAL CONNECTIONS. THE CAR IS 1 YEAR OLD AND HAS 30,000 MILES. THAT A PRIMARY GASOLINE FUEL PUMP WOULD GO BAD IN THE FIRST 30,000 MILES IS VERY RARE AND WORRISOME. AFTER PICKING UP MY CAR FROM SERVICE ON APRIL 4TH, I NOTICED A STRONG ODOR OF GASOLINE RAW FUEL FUMES WERE INSIDE THE PASSENGER COMPARTMENT AND IN THE REAR TRUNK OF THE CAR. I INFORMED THE AUTO DEALERSHIP SERVICE ADVISORS ON DUTY AT THE TIME OF PICKUP OF THE AUTOMOBILE, AND THEY STATED THAT BECAUSE THE FUEL PUMP THAT WAS REPLACED IS LOCATED INSIDE THE PASSENGER COMPARTMENT AND UNDERNEATH THE REAR PASSENGER SEAT, PERHAPS A SMALL AMOUNT OF FUEL HAD BEEN SPILLED INSIDE THE PASSENGER COMPARTMENT DURING THE INSTALLATION OF THE NEW FUEL PUMP. I WAS TOLD NO PROBLEM AND THAT THE SMELL OF RAW FUEL WOULD GO AWAY. I DROVE 14 MILES ON MY WAY HOME AND DECIDED TO FILL UP MY GAS TANK WITH 6 GALLONS OF FUEL. ONCE I FILLED THE GAS TANK WITH ADDITIONAL FUEL, THE SMELL OF INCREASING RAW FUEL FILLED THE PASSENGER COMPARTMENT. FOR FEAR OF A FIRE OR EXPLOSION OF THE RAW FUEL FUMES, I HAD THE CAR TOWED BACK TO THE DEALERSHIP, SEWELL LEXUS OF DALLAS, TEXAS. THE DEALERSHIP ON APRIL 5TH BEGAN TO DIAGNOSE THE PROBLEM AGAIN, BU

ON JUNE 20, 2006, I BOUGHT A 2006 LEXUS IS250 AWD. MY PURCHASE WAS BASED ON THE EXCELLENT REPUTATION OF LEXUS AND THE OUTSTANDING REVIEWS OF THIS MODEL IN PARTICULAR. I HAVE BEEN GREATLY DISAPPOINTED ON BOTH COUNTS. I DISCOVERED THAT WHEN THE MOON ROOF IS OPEN, THE REARVIEW MIRROR VIBRATES SO DRAMATICALLY THAT IT IS USELESS AND AS A RESULT CREATES AN UNSAFE DRIVING CONDITION. I IMMEDIATELY REPORTED THIS TO THE DEALERSHIP WHERE I BOUGHT THE CAR (RAMSEY) AND WAS ASKED TO BRING THE CAR IN FOR THEIR INSPECTION. ON 9/21/06, I DID AND WHEN I RETURNED TO PICK UP THE CAR, I WAS TOLD IT WAS FIXED. WHEN I DROVE OUT, THE SAME CONDITION EXISTED. I SPOKE WITH THE SERVICE MANAGER. I BROUGHT THE CAR BACK ON 10/9 AND THE SERVICE DEPARTMENT WAS UNABLE TO RESOLVE THE PROBLEM. I SPOKE WITH THE SERVICE MANAGER AGAIN HIS RECOMMENDATION WAS TO GIVE HIM TIME TO RESEARCH THE PROBLEM WITH LEXUS HEADQUARTERS ENGINEERING AND SINCE I NEEDED TO BRING THE CAR FOR ROUTINE SERVICE IN THREE MONTHS, I COULD BRING IT BACK AND HE WOULD HAVE THE RESOLUTION THEN. ON 1/19/07, I DID RETURN THE CAR FOR ROUTINE SERVICE AND TO HAVE THE MIRROR VIBRATION REMEDIED. ALTHOUGH THE SERVICE DEPARTMENT ATTEMPTED SOME OTHER "FIX", THE MIRROR REMAINS THE SAME. I WAS SUBSEQUENTLY TOLD BY THE SERVICE MANAGER THAT THERE ISN'T A WAY TO FIX THIS PROBLEM AND THAT I WASN'T THE ONLY OWNER EXPERIENCING THIS. I WAS TOLD THAT THE ENGINEERS WERE WORKING ON IT. WHEN I ASKED HOW LONG THIS WOULD TAKE, I WAS TOLD IT COULD BE TWO MONTHS OR A YEA

PURCHASED 2006 LEXUS IS250 W/ BRIDGESTONE POTENZA RE92 IN NOV 2005 - TIRES DO NOT PROVIDE ADEQUATE TRACTION IN WET OR DRY DRIVING CONDITIONS. WHEN TURNING RIGHT, VEHICLE TENDS NOT TO STRAIGHTEN OUT WITHOUT INCREASED EFFORT. ABILITY OF TIRE TO HOLD UP UNDER SEMI-WET CONDITIONS IS VERY BAD. TIRES ARE 3 5PSI FRONT (225 45/17) AND 37 PSI REAR (245 45/17). *JB

WIFE WAS DRIVING ON THE INTERSTATE WITH THE CRUISE ON DOING ABOUT 65 MPH, AND SHE DECIDED TO PASS A TRUCK. SHE ACCELLERATED SLIGHTLY, AND THE CAR SUDDENLY "FLOORED" TO OVER 90 MPH AND THE RPM'S WENT ALL THE WAY UP. SHE TRUNED OFF THE CRUISE, BUT IT WOULDN'T SLOW DOWN. SHE TRIED TO BRAKE, BUT THE ENGINE WAS STILL REVING AT THE HIGHEST SPEED. SHE FORCED HERSELF OFF INTO THE GRASSY MEDIAN AND SAT ON THE BRAKE UNTIL SHE COULD JAM THE TRANSMISSION INTO PARK AND TURN OFF THE ENGINE. VEH TOWED TO LEXUS DEALER. TECH COULDN'T FIGURE OUT WHAT WAS CAUSING THIS, BUT AFTER TALKING TO LEXUS HEADQUARTERS, THEY FOUND THAT THE RUBBER CAR MAT AND THE BACK OF THE ACCELLERATOR SOMEHOW CONNECTED AND FORCED THE CAR TO BE "FLOORED". YOU COULD NOT TELL BY LOOKING AT THE MAT THAT IT WAS CONNECTED TO THE ACCELLERATOR. MY WIFE WOULD OF DIED IF THERE HAD BEEN ANOTHER VEHICLE CLOSE TO HER. NO ACCIDENT OR INJURY. I HAVE NO COMPLAINT WITH THE DEALER. THEY DID EVERYTHING THEY COULD TO HELP. *NM

ACCELERATOR PEDAL STUCK DOWN GOING AT A SPEED OF LESS THAN 5 MILES AN HOUR WHILE TURNING OUT OF A PARKING LOT. FOOT BRAKE AND EMERGENCY BRAKE WERE APPLIED BUT THE CAR WOULD NOT STOP WHICH RESULTED IN AN ACCIDENT. WHEN MY CAR HIT THE OTHER CAR, THE ACCELERATOR POPPED BACK UP. *JB

I BOUGHT MY NEW CAR A IS250 LEXUS ON OCT 26, 2005. AFTER 11K MILES OR SO, MY BRAKE MAKES LOUD AND CONSISTENT SQUEAKING NOISE. I TALKED TO THE DEALER AND MANUFACTURER MANY TIMES, BUT THEY FAILED TO RESOLVE THE ISSUE, AND STATE THAT IT'S NORMAL. I THINK THIS IS VERY SERIOUS FOR CONSUMER, BECAUSE IT MIGHT FAIL SOMEDAY AND WE DON'T EVEN KNOW IT, BUT LEXUS CONTINUE TO REFUSE TO FIX THE PROBLEMS BY SAYING IT'S NORMAL FOR SUCH CAR. AS FOR THE ISSUE, I THINK IT'S LIFE THREATENING FOR WHAT IT IS USE FOR. *JB

DT*: THE CONTACT STATED WHILE DRIVING ANY SPEED ON VARIOUS ROAD CONDITIONS, THE FRONT BRAKES SQUEALED AT A VERY HIGH PITCH EVERY TIME THE BRAKE PEDAL WAS DEPRESSED. THIS OCCURRED AT SPEEDS OF 55 MPH. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP WHO DETERMINED IT WAS A DESIGN PROBLEM. THE MANUFACTURER WAS CONTACTED AS WELL, WHO COINCIDED WITH THE DEALERSHIP. THE CONTACT EXPRESSED CONCERN BECAUSE A NOISE LIKE THE ONE PRESENTED BY THE VEHICLE COULD INVOLVE SAFETY RISKS. *AK UPDATED 10/4/2006 - *NM

THIS COMPLAINT IS FOR LEXUS DEALERSHIP IN ROSEVILLE CALIFORNIA. I TOOK MY 2006 IS 250 IN DUE TO I RECEIVED A SAFETY RECALL NOTICE FROM LEXUS FOR FRONT SEAT BELTS (SEAT BELTS LOCKING UP). THEY ORDERED THE PARTS BACK IN MAY 06, UNTIL NOW IT HASN'T CAME IN. I CHECKED ON THE STATUS A MONTH AGO AND THE DEALERSHIP TOLD ME THEY LOST ALL THE ORDER INFORMATION (WITHOUT NOTIFYING ME) AND HAD TO ORDER IT AGAIN. ITS BEEN ALMOST 3 MONTHS AND I STILL DON'T HAVE MY NEW SEAT BELTS I AM SUBMITTING THIS COMPLAINT BECAUSE I BELIEVED THE DEALERSHIP HAS FAILED TO REMEDY THE DEFECT WITHIN REASONABLE TIME..THIS IS A SAFETY ISSUE SPECIALLY I HAVE A PREGNANT WIFE THAT RIDES WITH ME OR DRIVES THE CAR OCCASIONALLY. *JB

DT*: THE CONTACT DISCOVERED ON A SUNNY DAY IN MARCH, WHILE WASHING THE VEHICLE, THERE WERE WHITE SPOTS COVERING THE ENTIRE VEHICLE INCLUDING THE HEADLIGHT COVERS AND WINDSHIELD. UPON INSPECTION, BY THE DEALER, IT WAS DETERMINED THE WINDSHIELD, HEAD LIGHT COVERS AND ALL EXTERIOR WINDOWS NEEDED TO BE REPLACED. ALL EXTERIOR PANELS NEED TO BE GROUND DOWN TO THE METAL AND A CORROSIVE PROTECTOR HAS TO BE APPLIED BEFORE THE VEHICLE IS REPAINTED. THE DEALER FELT A CORROSIVE ROAD MATERIAL MAY HAVE CAUSED THE PROBLEM, ALTHOUGH THE VEHICLE HAS NEVER BEEN DRIVEN IN SUCH CONDITIONS.

I PURCHASED A 2006 IS 250 IN OCTOBER, 2005. THE VEHICLE HAS BEEN DRIVEN FOR 2,500 MILES. AFTER THE ENGINE WARMS UP, SMOKE AND A BURNED SMELL COME FROM THE ENGINE COMPARTMENT. THE FIRST TIME I BROUGHT THE PROBLEM TO THE DEALERS ATTENTION I WAS TOLD THAT EVERYTHING WAS NORMAL. I BROUGHT THE VEHICLE IN A SECOND TIME AND IT WAS DISCOVERED THAT OIL WAS LEAKING FROM THE PASSENGER'S SIDE VALVE COVER ONTO THE HOT EXHAUST MANIFOLD CAUSING THE OIL TO SMOKE AND BURN. THE VEHICLE IS NOW AT THE DEALERS SERVICE DEPARTMENT AND I AM BEING TOLD THAT THEY DO NOT KNOW HOW TO FIX THE PROBLEM AND THAT THEY HAVE NO PARTS TO USE FOR REPLACEMENT SINCE THE DESIGN IS SO NEW. THE PROBLEM IS RELATED TO THE HIGH OIL PRESSURE MAINTAINED BY THE ENGINE ACCORDING TO THE DEALER. THE ENGINE IS COVERED WITH PLASTIC PANELS AND I HAVE ADVISED THE DEALER THAT CONTINUAL LEAKAGE OF OIL ONTO THE HOT EXHAUST MANIFOLD WITH A PLASTIC COVER ON TOP OF THE ENGINE COULD RESULT IN AN ENGINE FIRE. SMOKE IS VISIBLE FROM THE ENGINE COMPARTMENT WHEN THE ENGINE IS RUNNING. *JB

BRAND NEW 2006 LEXUS IS250 RWD STARTED TO PULL TO THE RIGHT 2 WEEKS AFTER PURCHASE. DEALER TRIED ALIGNMENT BUT IT DIDN'T SOLVE THE PROBLEM. TIRE PRESSURE AND WHEELS ALIGNMENT ARE OK. *NM