Page 3 of 4 · complaints 101–150 of 189

2006 Lexus IS 250 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2006 record →

Structure
Filed Sep 16, 201468,000 milesFL

THE DASHBOARD AND DOOR PANELS ARE MELTING WHEN THE CAR IS IN THE SUN. *TR

Structure
Filed Sep 9, 2014GA

INTERIOR - MELTING DASH AND DOOR PANELS; MY DASH AND DOOR PANELS ARE DISINTEGRATING FOR NO REASON AND HAVE BEEN FOR SOME TIME. LOOKS AS IF IT HAS MELTED. ALL DOOR PANELS ARE DOING THIS BUT THE BEST EXAMPLE IS THAT NO ONE SITS IN THE BACK OF THE CAR. I OPEN THE REAR DOORS, PANELS LOOK AS IF SOMEONE HAS CUT PIECES OUT OF IT. PANELS ARE JUST MELTING AND COMING APART. (MELTING AND DISINTEGRATING INTERIOR). *TR

Visibility/Wiper
Filed Sep 9, 201450,000 milesGA

THE INSIDE REAR VIEW MIRROR IS DISCOLORED AND IS DIFFICULT TO SEE CLEARLY FROM. *TR

Structure
Filed Sep 2, 2014150,000 milesFL

MY ENTIRE DASH BOARD IS MELTING. THE DOOR PANELS HAVE MELTED IN SOME AREAS AND CRACKED IN OTHERS. CAR IS IN EXCELLENT CONDITION AND WANTED TO SELL IT BUT NO ONE WOULD EVEN LOOK AT IT WITH A STICKY DASHBOARD THAT IS MELTING AND DOOR PANELS THAT ALL CRACKING OFF. LEXUS SAYS THEY ARE NOT RESPONSIBLE BECAUSE IT IS OUT OF WARRANTY. THEY WILL DISCOUNT THE REPLACEMENT OF THE DASHBOARD AT AN EXUBERANT CHARGE! THIS IS A MANUFACTURE DEFECT, FIRE HAZARD. *TR

Visibility/Wiper
Filed Aug 31, 2014107,500 milesTX

WE RECENTLY BOUGHT A USED LEXUS IS 250 2006, AND SHORTLY AFTER BUYING NOTICED TWO HUGE PROBLEMS. THIS IS EXTREMELY DISAPPOINTING BECAUSE, AS FIRST TIME LEXUS BUYERS, WE WERE EXPECTING TO BE IMPRESSED BY THE QUALITY OF THE LEXUS BRAND. NOW WE'RE CONCERNED BECAUSE BOTH OF THESE PROBLEMS ARE WIDELY REPORT BY OTHERS FROM THE HOT, SUNNY SOUTH. 1. THE REAR-VIEW MIRROR IS DISTORTED IN SUCH A WAY THAT IT DOESN'T PROVIDE A CLEAR VIEW. WE DIDN'T NOTICE THIS BEFORE WE BOUGHT BECAUSE THE LADY WE BOUGHT IT FROM HAD A VANITY MIRROR WITH LITTLE DIAMONDS OVER TOP OF THE REGULAR MIRROR. SINCE IT MATCHED THE VANITY LICENSE TAG THAT SHE HAD AND SINCE SHE WAS AN INTERIOR DESIGNER, WE DIDN'T SUSPECT AT ALL THAT IT WAS COVERING UP A HUGE SAFETY ISSUE. THE VANITY MIRROR OBSTRUCTED SAFE DRIVING AND IT WAS A HORRIBLE MIRROR, AND WHEN I TOOK IT OFF, I FOUND THAT THE LEXUS MIRROR UNDERNEATH WAS LADEN WITH BLACK/BROWN BLOTCHES, MAKING IT VERY DIFFICULT TO SEE TRAFFIC BEHIND ME. 2. THE MELTING DASH IS SHINY AND CREATES A GLARE ON THE WINDSHIELD THAT MAKES IT DIFFICULT TO CLEARLY SEE OUT THE FRONT WINDSHIELD. I DIDN'T NOTICE THIS ON OUR SHORT TEST DRIVE BEFORE WE BOUGHT THE CAR, BUT ON MY WAY HOME FROM BUYING THE CAR, IT WAS A BRIGHT, SUNNY DAY AND THE GLARE FROM THE SUN SHINING FROM THE DASH AND REFLECTING UP ONTO THE WINDSHIELD WAS HORRIBLE. THE GLARE CAUSED ME TO REACH UP TO TOUCH THE DASH TO SEE WHAT WAS CAUSING THE GLARE AND I FOUND THE DASH TACKY AND SOFT. THE STICKINESS IS A MAJOR CONCERN AS WELL,

Visibility/Wiper
Filed Aug 28, 2014100,000 milesTN

I COPIED ONE OF THE OTHER COMPLAINTS, SINCE MY EXPERIENCE IS EXACTLY THE SAME. CAR DASHBOARD IS LITERALLY MELTING. THE SURFACE IS NOW STICKY WHICH REFLECTS A GLARE ON THE FRONT WINDSHIELD OBSTRUCTING SAFE VIEWING FOR DRIVING. WHEN THE SUN IS SHINING, IT IS VERY HARD TO SEE THROUGH THE REFLECTION OF THE DASH ON THE INSIDE WINDSHIELD. REARVIEW MIRROR HAS BLACK LINES OBSTRUCTING SAFE VIEWING FOR DRIVING. *TR

Structure
Filed Aug 25, 201445,000 milesFL

THIS CARS DASH AND DOORS ARE VERY SPONGY. THEY COME OFF WITH JUST A FINGERNAIL TOUCH. *TR

Visibility/Wiper
Filed Aug 22, 2014TX

CAR DASHBOARD IS LITERALLY MELTING. THE SURFACE IS NOW STICKY WHICH REFLECTS A GLARE ON THE FRONT WINDSHIELD OBSTRUCTING SAFE VIEWING FOR DRIVING. REARVIEW MIRROR HAS BLACK LINES OBSTRUCTING SAFE VIEWING FOR DRIVING. LEXUS IS AWARE OF BOTH ISSUES WHICH APPEAR TO BE MANUFACTURER'S DEFECTS BUT REFUSES TO RECALL. CONSUMERS ARE EXPECTED TO BEAR COSTS TO REPAIR THESE MANUFACTURERS DEFECTS UPWARDS $3000. A DASHBOARD SHOULD NEVER MELT. *TR

Structure
Filed Aug 14, 201490,000 milesTN

THE DASH AND BOTH DRIVER AND PASSENGER SIDE DOOR PANELS LOOK AS IF THEY ARE MELTING. EVERY TIME I TOUCH THE DOOR MY FINGERNAIL CHIPS OFF ANOTHER PIECE OF THE SOFT MATERIAL, MAKING IT LOOK AS THOUGH AN ANIMAL WAS CLAWING AT IT. ON REALLY HOT SUNNY DAYS THE DASH CAN BECOME SOMEWHAT SHINY OBSTRUCTING THE VIEW AT CERTAIN ANGLES AND LIGHTING. DANGEROUS AND ANNOYING. *TR

Structure
Filed Aug 11, 201432,000 milesCA

THE DASH AND ARMRESTS HAS BEEN MELTING AND IS EASILY MARRED OR CHIPPED. I'VE ADDED UV PROTECTION FILM TO CURB THE EFFECT BUT IT IS STILL HAPPENING. PLEASE HELP US THERE ARE MANY WITH THIS ISSUE AND MANY DID NOT RECEIVE A RECALL NOTICE. *TR

Visibility/Wiper
Filed Aug 7, 201480,000 milesTX

DASHBOARD IS DETERIORATING, MELTING, AND BECOMING VERY STICKY AND SHINY CAUSING GLARE ON WINDSHIELD. DOOR PANELS ARE ALSO BREAKING DOWN. *TR

Structure
Filed Aug 6, 2014TX

MY DASHBOARD IS MELTING IN THIS TEXAS HEAT. ONE DAY I GOT INTO MY CAR DURING THE HOT AFTERNOON, THIS WOULD BE AN AFTER WHEN WE WERE VERY CLOSE TO 100 DEGREES OUTSIDE. MY FINGERNAIL HIT THE DASHBOARD AND TOOK A SMALL CHUNK OUT OF IT. MY ENTIRE DASHBOARD FELT VERY SOFT AND STICKY. ALSO THIS SAME MATERIAL IS ON MY SIDE DOORS AND YOU CAN SEE WHERE IT'S MELTED SOME AND MY FINGER NAILS HAVE KNICKED THIS MATERIAL AS I TRY TO GRAB THE DOOR HANDLE TO OPEN THE DOOR (DRIVERS SIDE). NOW THAT IT'S SO HOT MY DASHBOARD AND SIDE DOORS FEEL VERY STICKY AND SOFT. THEY ARE EVEN TURNING A MILKY WHITE/GREY, WHICH I GUESS IS ATTRIBUTABLE TO THE SUN. *TR

Structure
Filed Aug 4, 201450,000 milesFL

VEHICLE'S DASHBOARD AND TRIMS ON DOOR PANELS ARE MELTING. BLACK STAINS APPEAR ON FINGER TIPS WHEN YOU TOUCH THEM. PANELS ARE CRACKING AND MELTING. *TR

Structure
Filed Aug 3, 2014FL

MY DASH BOARD AND INTERIOR DOOR PANELS ARE MELTING. WHEN IT IS HOT IF YOU TOUCH IT THE BLACK MATERIAL COME OFF ON YOUR HANDS OR IN YOUR NAILS. MY DASH BOARD HAS CRACKS ABOVE THE GLOVE COMPARTMENT. THE MATERIAL IS VERY STICKY AND HAS MARKS EVERY WHERE. I HAVE KEPT MY CAR UP VERY WELL, BUT THIS MAKES THE CAR LOOK REALLY BAD. NOT CONSIDERING THE HARM IT COULD BE CAUSING HEALTH WISE. I LOVE MY LEXUS BUT I DO NOT KNOW IF I WILL PURCHASE ANOTHER ONE FOR THAT REASON ALONE. *TR

Visibility › Rearview Mirrors/Devices › Interior
Filed Jul 29, 2014TX

THE REAR VIEW MIRROR ON MY LEXUS IS 250 HAS DEVELOPED BLACK LINES AND BLACK SPOTS ON THE MIRROR SO SEVERE THAT I CANNOT EVEN SEE OUT OF THE REAR VIEW MIRROR. I HAVE RESEARCHED ON THE INTERNET AND FOUND OUT THAT THOUSANDS OF OTHER LEXUS OWNERS ARE EXPERIENCING THE SAME PROBLEM. WHEN YOU CANNOT SEE OUT OF YOUR REAR VIEW MIRROR BECAUSE OF THE BLACK SPOTS AND BLACK LINES YOU NOW ARE SUBJECT TO BLIND SPOTS THAT COULD CAUSE DEADLY ACCIDENTS. THESE DEFECTIVE REAR VIEW MIRRORS SHOULD BE REPLACED BY LEXUS. UPDATED 08/18/14 UPDATED 8/4/2015*JS

Visibility/Wiper
Filed Jul 11, 201462,500 milesFL

HAVE 2006 LEXUS IS250 WITH MELTING DASH PANEL THAT BLINDS ME IN THE AM DURING MY EASTWARD COMMUTE AND THEN AGAIN ON MY WESTWARD COMMUTE HOME EVERY DAY. I PURCHASED VEHICLE USED IN MARCH 2010 WITH 61000 MILES FROM DEALER WHO, UNKNOWN TO ME, PAINTED OVER MELTING DASH TO HIDE IT BUT BY AUGUST 2010, THE PAINT WORE OFF AND DASH WAS VERY STICKY. I TOOK THE CARE TO MY LOCAL LEXUS DEALER IN BIRMINGHAM AL AND HE SAID THERE WAS NOTHING HE COULD DO AS WARRANTY HAD EXPIRED. I NOW LIVE ALONG THE GULF COAST IN FLORIDA AND THIS CONTINUES TO BE A SEVERE SAFETY HAZARD AND, DESPITE SUNGLASSES, IT IS ALSO A HEALTH HAZARD THAT CAN LEAD TO CATARACTS. I AM A PHYSICIAN AND AM AWARE OF THE RISKS OF REPEATED EXPOSURE TO INTENSE SUN GLARE. THE MATERIALS ARE DEFECTIVE AND LEXUS/TOYOTA HAS KNOWN ABOUT THIS PROBLEM FOR ALMOST 8 YEARS AND HAS CHOSEN NOT TO ISSUE A SAFETY RECALL TO REPLACE THESE DANGEROUS DASHBOARDS. I WILL NEVER BUY ANOTHER LEXUS PRODUCT BECAUSE OF THE SHODDY, UNSAFE MATERIALS USED IN CONSTRUCTION AND THE UNCARING CORPORATE ATTITUDE. PLEASE FORCE THEM TO ISSUE A RECALL TO REPLACE THESE DEFECTIVE PARTS BEFORE SOMEONE IS KILLED. *TR

Structure
Filed Jul 11, 201456,000 milesCT

DASHBOARD IS LITERALLY MELTING WHEN THE CAR IS EXPOSED TO THE DIRECT SUN LIGHT. DASHBOARD LOOKS STICKY UGLY AND DISGUSTING. SINCE THE PROBLEM OCCURRED THE DASHBOARD HAS DEVELOPED A FEW LONG CRACKS. I DEMAND A RECALL FROM A MANUFACTURER TO REPLACE A DASHBOARD FOR A NEW ONE WITH A BETTER QUALITY. *TR

Structure
Filed Jul 2, 2014CA

DASHBOARD DEFECT. *TR

Structure
Filed Jun 21, 201481,000 milesHI

DASH BOARD AND INTERIOR DOOR PANELS ARE MELTING. MY DASH BOARD HAS CRACKS ABOVE THE GLOVE COMPARTMENT. THE MATERIAL IS VERY STICKY AND HAS MARKS EVERY WHERE. *TR

Engine
Filed Jun 9, 201493,390 milesCA

TL* THE CONTACT OWNS A 2006 LEXUS IS 250. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE?S TEMPERATURE GAUGE INCREASED THEN IMMEDIATELY RETURNED TO NORMAL. THE CHECK ENGINE AND VSC WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,390. UPDATED 12/18/14*CN THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND DID NOT OFFER ANY ASSISTANCE. THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE COST OF REPAIRS. UPDATED 3/25/2015 *JS

Engine
Filed Jun 9, 201493,395 milesCA

ABOUT 06/04/2014 WHILE I AM DRIVING THE HIGHWAY AS I USUALLY DO ON MY WAY TO WORK AND HAD MADE MY WAY TO THE LEFT LANE. I AM IN RUSH HOUR TRAFFIC WHEN ALL OF A SUDDEN MY CAR STARTED TO LOOSE COMPRESSION,TEMP. CREAZY IT STARTED TO SLOW DOWN TO ABOUT 25 MILES (WHILE ON A MAIN HIGHWAY) AND A CHECK ENGINE LIGHT CAME ON AND THE VCS NOTIFICATION STARTED FLASHING. I IMMEDIATELY MADE MY WAY TO THE SHOULDER ON THE RIGHT SIDE OF THE HIGHWAY TO LOOK-UP THE PROBLEM AND DID NOT SHOW ANY THING WROUNG I DECIDE TO TAKE IT TO LONGO LEXUS DEALER IMMEDIATELY AFTER I CALLED THE SERVICE ADVISOR HE SAID IT IS COMMEN PROBLEM FOR EARLY 2006 IS 250 AND HE SAID " WILL TAKE CARE IT FOR YOU UNDER LEXUS WARRANTY" AND HE MENSION ABOUT BAD CEEL RINGS IN THE ENGINE, AFTER ONE DAY WAITING, THE LEXUS DEALER DETERMINED THAT MY 2006 LEXUS IS 250 NEEDED: VALVE SPRINGS, VALVE LASH ADJUSTER, UPDATED PISTONS AND RINGS AND POSSIBLY A SHORT BLOCK. YES THE ENGINE WAS BAD. BUT THE BAD NEWS THAT THEY DON"T COVER BECAUSE HE SAID THE CAR OVER HEAT!!!!!! I TRY TO EXPLANE TO HIM THAT NEVER OVER HEAT ONLY BECAUSE THAT PROBLEM HAPPENED MADE THE CAR HEAT TEMP. GOING UP AND DOWN LIKE CREAZY AND WHEN I OPEN THE ENGINE I FEEL NO HEAT COMING UP . I THINK IT IS FAIR THAT LEXUS COVER ALL THE REPAIR FOR MY 2006 LEXUS IS 250 BECUSE I READ A LOT OF COMPLAINTS WITH NHTSA HAD THE SAME EXACTLY MY PROBLEM AND ALSO I SEE ONE ADD IN CRAIGLIST THE SELLER SAID THAT HIS CAR HAD SAME MY PROBLEM AND BEEN TAKE CAED BY LEXUS MISSION VJIO CA. I ALWA

Air Bags
Filed May 16, 201447,000 milesMD

AIR BAG LIGHT IS ON AND DOES NOT GO OFF... AT THE TIME OF THIS MESSAGE, THE CAR HAS 51000 MILES. DEALER SAID THAT THE PROBLEM IS IN DESIGN OF THE HARNESS AND WANTS $3500 TO FIX IT. IT IS 10% OF WHAT I PAID FOR THE CAR AND TOYOTA HAS TO FIX THIS ISSUE BECAUSE IT AFFECTS AIR BAG DEPLOYMENT IN CASE OF EMERGENCY. *TR

Structure › Body
Filed May 1, 201437,000 milesFL

TL* THE CONTACT OWNS A 2006 LEXUS IS 250. THE CONTACT STATED THAT THE MATERIAL COVERING THE DASH BOARD WAS MELTING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT WAS CAUSING THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 100,000. UPDATED 7/7/14*CN UPDATED 07/14/2014 *JS

Air Bags
Filed Apr 28, 201475,000 milesGA

TL* THE CONTACT OWNS A 2006 LEXUS IS 250. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED ON THE DRIVER'S SIDE. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 75,000. UPDATED 06/30/14 MA THE CONSUMER STATED THE MANUFACTURER REFUSED TO ASSIST WITH ANY REPAIRS BECAUSE THERE WAS PREVIOUS ASSISTANCE WITH AN UNRELATED DEFECT WITH THE NAVIGATION AND DUE TO THE MILEAGE. UPDATED 07/3/2014 *JS

Structure
Filed Apr 23, 2014FL

BEGINNING SOME TIME IN SEPT OF 2013 I BEGAN TO NOTIFY LEXUS CORP THROUGH JM LEXUS DEALERSHIP THAT MY DASHBOARD AND SIDE PANELS WERE BEGINNING TO MELT AND BECOME STICKY. AFTER SOME PERSISTENCE JM LEXUS SENT A LETTER OR EMAIL REQUESTING LEXUS CORP REPLACE THE PARTS DUE TO DEFECTIVE MATERIAL BEING USED IN THE PARTS. LEXUS CORP AGREED TO REPLACE THE DASH ONLY AND THAT I, THE CUSTOMER, WOULD HAVE TO PAY FOR THE LABOR COST OF INSTALLATION. I CONTINUED TO DISPUTE THIS BUT WAS UNABLE TO MAKE CONTACT WITH ANYONE WHO WOULD ASSIST ME WITH THE WHOLE PROCESS. FINALLY IN MARCH OF 2014 THE DASH HAD MELTED SO MUCH IN FRONT OF THE DRIVERS SIDE THAT IT WAS NOW SHINY AND VERY REFLECTIVE. I DECIDED INSTEAD OF GETTING INTO AN ACCIDENT DUE TO THE GLARE WHILE DRIVING THAT I WOULD COVER THE LABOR COST TO GET THE DASH REPLACED AND CONTINUE TO DISPUTE WHO SHOULD ACTUALLY HAVE PAID THAT COST. THE CAR WENT INTO JM LEXUS, THEY REPLACED THE DASH AND I PAID THE LABOR. I TOOK PICTURES OF THE DASH WHILE IN THE CAR AND AFTER BEING PULLED OUT. I THEN REQUESTED FOR THEM TO HOLD THE DASH SO I COULD MEET WITH A LEXUS REPRESENTATIVE TO DISCUSS THE PROBLEM. THE REP COULD NOT MAKE HIMSELF AVAILABLE TO MEET WITH ME BUT SAID HE WOULD LOOK AT THE PART AND THE CAR, THEN CALL ME. I HAVE NOT HEARD OR RECEIVED ANY INFORMATION FROM THE REP AND I STILL FULLY BELIEVE THIS IS A HAZARDOUS PART TO ANYONE WHO IS HAVING THE SAME ISSUE AND NEEDS TO BE FULLY INVESTIGATED BY NTSB OR SOMEONE FOR RECALL MEASURES BEFORE SOMEONE IS KILLE

Structure
Filed Mar 29, 201450,000 milesFL

THE DASH OF THE 2006 LEXUS IS 250 DASH BOARD AND DOOR HANDLES ARE MELTING. IT'S A GLOW THAT STICKS ON ITS A FACTOR PROBLEM. *TR

Visibility/Wiper
Filed Mar 7, 2014CA

THE DASHBOARD MATERIAL HAS BEGUN TO MELT CREATING A SHINY SPOT IN FRONT THE DRIVERS SIDE AND CREATES A GLARE IN THE WINDHSIELD REDUCING VISIBILITY AT TIMES. *TR

Visibility
Filed Feb 27, 2014140,000 milesFL

THE MATERIAL USED ON DASH BOARD HAS SOFTENED FROM NORMAL SUN EXPOSURE AND FORMED SHINY TOP LAYER THAT CAUSES A GLARE IN THE WINDSHIELD WHEN THE SUN HITS IT. THIS HAS OBSCURED VISION OF ONCOMING TRAFFIC.

Air Bags
Filed Feb 5, 2014123,200 milesCA

MY 2006 LEXUS IS 250 AWD WAS AT A LOCAL DEALERSHIP FOR ADDITIONAL RECALL WORK, AND OTHER MAINTENANCE. WHEN I PICKED UP THE CAR, THE AIRBAG LIGHT WAS ON. NOTE: THEY CONFIRMED IT WAS NOT ON UPON INITIAL INSPECTION. I NEVER LEFT THE LOT AND WAS PUT IN ANOTHER CAR. THE DEALER DETERMINED THAT THERE WAS A SHORT IN THE AIRBAG WIRING HARNESS, AND THEY CLAIMED THEY DID NOT DO IT. THEY DIRECTED ME TO LEXUS CORPORATE. UPON INSPECTION AND MY OWN INVESTIGATION, I DETERMINED THAT LEXUS WAS AWARE OF THE AIRBAGS NOT WORKING IN 2008 WHEN A LEXUS SERVICE INFORMATION BULLETIN WAS ISSUED ON 12/11/2008 (L-SB-0167-08) FOR THE SUPPLEMENTAL RESTRAINT SYSTEMS STATING THAT THIS WAS A PROBLEM IN THE 2006 - 2008 IS250 AND IS350, AND THE ISSUE WAS POOR WIRING INSULATION THAT WOULD COME UNRAVELED UNDER THE DASH. "R&R INSTRUMENT PANEL WIRE HARNESS" THE EXPOSED WIRE WOULD THEN GROUND OUT ON THE FRAME, AND THE AIRBAGS AND SEAT BELTS WOULD BE INOPERABLE IN THE EVENT OF A COLLISION. "SOME 2006-2008 MY IS250/350 VEHICLES MAY EXHIBIT A SRS LIGHT "ON" CONDITION WITH DTC B1861," LEXUS DID NOT ISSUE A RECALL, AS THEY CLAIM THEY DID NOT HAVE ENOUGH CUSTOMER COMPLAINTS, AND COVERED IT UNDER THE LEXUS RESTRAINT SYSTEM WARRANTY FOR 72 MONTHS OR 70,000 MILES, AND ONLY IF BROUGHT TO THEIR ATTENTION BY THE OWNER OF THE CAR. "WARRANTY APPLICATION IS LIMITED TO CORRECTION OF A PROBLEM BASED UPON A CUSTOMER'S SPECIFIC COMPLAINT" AS THIS WAS NOT MADE PUBLIC, WE HAD NO IDEA THIS WAS A SAFETY ISSUE AND OBVIOUS DEFECT. MY CAR IS

Structure
Filed Nov 19, 201330,000 milesTX

DASHBOARD AND DOOR PANELS ARE BEGINNING TO MELT AND BECOME STICKY. MANUFACTURING DEFECT IN SOFT DASH MATERIAL IS SUSPECTED. MAY CAUSE INJURY TO DRIVER IF AIR BAGS WERE DEPLOYED IN AN ACCIDENT AND THE FAILING DASH MATERIAL WERE TO BECOME SHRAPNEL AS THE BAGS DEPLOY AT HIGH PRESSURE. *TR

Structure
Filed Nov 18, 2013151,000 milesCA

THE DASHBOARD ON THE LEXUS IS 250 IS MELTING AND DISINTEGRATING LEAVING A SHINY RESIDUE THAT REFLECTS ON THE WINDSHIELD WHILE DRIVING IN THE SUN. THIS SHINY RESIDUE CAUSED BY THE MELTING OF THE DASHBOARD IMPAIRS VISIBILITY THROUGH THE WINDSHIELD MAKING IT DANGEROUS WHILE DRIVING IN SUNLIGHT. I COULDN'T SEE DEBRIS THAT WAS ON THE ROAD WHILE DRIVING AND HIT THE DEBRIS ON THE ROAD, THIS CAUSED ME TO SWERVE AROUND AND ALMOST HIT ANOTHER VEHICLE. I'M CONCERNED ABOUT THIS BECAUSE THIS SHOULDN'T BE HAPPENING ON A VEHICLE THAT IS ONLY A FEW YEARS OLD. THIS SHINE REFLECTION ON THE WINDSHIELD IS UNPREDICTABLE AS THE LOW VISIBILITY ONLY OCCURS WHEN THE SUN REFLECTS ON THE DASHBOARD. I CAN'T PREDICT WHICH DIRECTION I WILL BE DRIVING, FACING THE SUN OR NOT, MAKING IT DANGEROUS TO DRIVE AT ALL TIMES. *TR

Structure › BodyFire
Filed Oct 31, 2013FL

TL* THE CONTACT OWNS A 2006 LEXUS IS 250. THE CONTACT STATED THAT THE ENTIRE DASHBOARD AND FOUR DOOR PANELS HAD MELTED IN SOME AREAS AND EXHIBITED SEVERAL CRACKS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN INFORMED THE CONTACT THAT THE EXCESSIVE HOT WEATHER CAUSED THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE.

Air Bags
Filed Jul 3, 201353,400 milesTN

THE SRS AIR BAG LIGHT CAME ON INDICATING A PROBLEM WITH THE VEHICLE AIR BAGS. I FOUND THE TSB ( L-SB-0167-08) MYSELF ON THE INTERNET AND I TOOK VEHICLE INTO LOCAL DEALERSHIP THE NEXT DAY. THE DIAGNOSTIC PULLED CODE B1861- OPEN CIRCUIT IN THE KNEE AIRBAG ON DRIVER SIDE SQUIB CIRCUIT WHICH IS THE EXACT CODE FOR THE TSB. THE RECOMMENDATION IS TO REMOVE AND REPLACE THE INSTRUMENT PANEL HARNESS. AT A COST OF $2600. THE FIX FALLS UNDER THE RESTRAINT SYSTEM WARRANTY OF 72 MONTHS OR 70,000 MILES WHICHEVER COMES FIRST. MY VEHICLE IS WELL UNDER THE MILEAGE BUT IT OUT OF WARRANTY BY TIME (10 MONTHS). I CALLED LEXUS CORPORATE AND THEY ARE ONLY WILLING TO COVER HALF THE PART COST. THE SERVICE MANAGER STATED THAT WITH THE LIGHT ON THE ENTIRE SRS SYSTEM IS COMPLETELY DISABLED; IN THE EVENT OF A CRASH, NO AIR BAGS OR SEAT BELT PRE-TENSIONERS WILL ACTIVATE. BUT HE SAID IT IS SAFE TO DRIVE. HOW IS IT SAFE TO DRIVE A VEHICLE WITH NO SAFETY SYSTEM? THE PROBLEM IS A WIRING HARNESS WAS DESIGNED TOO SHORT SO IT PUTS TENSION ON IT CAUSING THE HARNESS TO BREAK TRIPPING THE LIGHT (MANUFACTURING DEFECT). LEXUS REDESIGNED THE HARNESS AND GAVE IT THE SAME PART NUMBER AS THE ORIGINAL. FROM WHAT I'VE FOUND ON THE INTERNET ITS A COMMON COMPLAINT FOR ALL 2006-2008 LEXUS IS 250 AND 350 MODELS. *TR

Power Train
Filed May 29, 2013133,000 milesCO

TL* THE CONTACT OWNS A 2006 LEXUS IS250. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE FAILED TO DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. *TR

Fuel/Propulsion System
Filed Apr 30, 2013105,000 milesFL

IN LATE 2012 TOOK MY WIFE'S IS 250 TO THE LEXUS DEALERSHIP DUE TO HEAVY RAW GAS SMELL. THE LEXUS DEALER IN NJ STATED THAT THE ISSUE WAS RELATED TO OLD SPARK PLUGS...HAD MY FIRST TUNE UP FOR THE VEHICLE AT 100K MILES. WELL THE SMELL DIDN'T GO AWAY. WE RECENTLY MOVED TO FL AND TOOK THE VEHICLE TO A FL LEXUS DEALERSHIP. THIS TIME WE FORCED THEM TO HOLD THE CAR OVER NIGHT AS THE RAW GAS SMELL IS PROMINENT IN THE A.M., THEN GOES AWAY. THEY FOUND THE FUEL HOSE/FUEL GASKET FROM THE ENGINE TO THE FUEL TANK WAS LEAKING. WHY COULDN'T THE OTHER DEALER FIGURE THIS OUT? LOOKING UP COMPLAINTS ON THIS WEB SITE SUGGESTS THE FUEL SMELL ISSUE IS COMMON FOR THE '06 IS 250 MODEL. THIS WAS A VERY DANGEROUS SITUATION WITH MY WIFE AND 2 YEAR DAUGHTER TRAVELING IN THE VEHICLE ON A DAILY BASIS. SHAME ON YOU LEXUS. THERE SHOULD BE A RECALL FOR '06 IS 250. STOP BEING CHEAP!! COST US $1,250-1,500. *TR

Engine
Filed Mar 18, 201389,653 milesCA

I TOOK MY VEHICLE IN TO A LEXUS DEALERSHIP ON MARCH 15, 2013 BECAUSE THE ENGINE HAS POWERED DOWN WHILE DRIVING & THE CHECK ENGINE AND VSC INDICATORS CAME ON SIMULTANEOUSLY, THE CAR IS ALSO IDLING HARD. I HAD THE VEHICLE INSPECTED AND IT WAS FOUND TO MISFIRE BY THE TECHNICIANS AT THE DEALERSHIP. I WAS TOLD THAT THIS IS A MASSIVE RECALL AND THAT MY PARTS WILL NOT COME IN FOR EIGHT MONTHS. I AM AFRAID TO DRIVE MY VEHICLE WHICH IS WHY I BROUGHT IT TO THE DEALERSHIP AND DO NOT UNDERSTAND WHY THE COMPANY WILL NOT LOAN ME A VEHICLE WHILE THIS MANUFACTURING DEFECT IS CORRECTED. *TR

Visibility/Wiper
Filed Dec 7, 2012120,000 milesFL

TL* THE CONTACT OWNS A 2006 LEXUS IS250. THE CONTACT STATED THAT THE REARVIEW MIRROR DEVELOPED ABNORMAL BLACK STAINS, OBSTRUCTING HIS VISIBILITY OF THE ROADWAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY, THEY REFUSED TO PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 125,000.

Structure
Filed Aug 13, 2012100,000 milesNC

OVER THE COURSE OF THE VEHICLES LIFE, THE INTERIOR DASH AND DOOR PANELS HAVE BECOME STICKY AND HAVE BEGAN DETERIORATING. IN SOME CASES, PARTS OF THE DASH HAVE BECOME BRITTLE AND BROKEN OFF. CONCERN FOR SAFETY IN THE EVENT OF A CRASH FROM FLYING DASH PARTICLES. *TR

Steering
Filed Aug 7, 201250,000 milesCA

TL* THE CONTACT OWNS A 2006 LEXUS IS-250. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE POWER STEERING FAILED. AS A RESULT, THE STEERING WHEEL SEIZED AND BECAME INCREASINGLY DIFFICULT TO TURN IN ANY DIRECTION. THE CONTACT MENTIONED THAT THE VEHICLE HAD RECEIVED REPAIRS FOR THE POWER STEERING FAILURE BEFORE. THE DEALER WAS CONTACTED WHO ADVISED TO HAVE THE VEHICLE TOWED TO THEIR LOCATION IN ORDER TO HAVE IT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 115,000.

Visibility/Wiper
Filed Jul 24, 2012125,000 milesPR

VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR I CURRENTLY OWN A 2006 LEXUS IS250. ABOUT A YEAR AGO, I NOTICED SEVERAL SPLOTCHES ON THE REARVIEW MIRROR. INITIALLY THERE WERE ONLY A FEW, BUT THE SPLOTCHES INCREASED TO THE POINT THAT IT IS NOW IMPOSSIBLE TO USE THE REARVIEW MIRROR WHICH INTERFERES WITH REAR VISIBILITY AND NORMAL DRIVING CONDITIONS. THIS SITUATION CAN INCREASE THE POSSIBILITY OF AN ACCIDENT SINCE IT BECOMES IMPOSSIBLE TO SEE ANYTHING THRU THE REARVIEW MIRROR. THE VEHICLE WAS TAKEN TO THE ONLY LEXUS AUTHORIZED DEALER IN PUERTO RICO AND I WAS INFORMED THAT I HAD TO PAY FOR ALL CHARGES SINCE THE VEHICLE WAS ALREADY OUT OF WARRANTY. THIS IS A POTENTIAL SAFETY ISSUE WHICH SHOULD BE COVERED BY LEXUS, REGARDLESS IF THE VEHICLE IS ON WARRANTY OR NOT. *TR

Air Bags
Filed Apr 26, 2012111,000 milesCA

SRS WARNING JUST CAME ON BY ITSELF AND STAYED ON. I TOOK IT TO A LEXUS DEALER SERVICE AND THEY'VE DIAGNOSE THE EXACT PROBLEM AS STATED ON: LEXUS IS250 2006 SAFETY REPORT #LSB-0167-08 LEXUS IS250 2006 TECHNICAL SERVICE BULLETIN WAS ISSUED DEC 11, 2008.LEXUS IS250 2006 HAD A FAILED AIR BAGS . LEXUS: VEHICLES MAY EXHIBIT A SRS LIGHT ON CONDITION WITH DTC B1861. *PE . ---------------------------------------------------------------------------------------------------------------------------------------- LEXUS AGREED TO COVER HALF THE COST OF THE PART AND ZERO ON SERVICE, BECAUSE IT WAS OVER THE 70,000 MILE WARRANTY. I TOLD THEM THAT I WAS NEVER INFORMED OF THIS DEFECT WHEN MY VEHICLE WAS STILL UNDER WARRANTY BUT THEY STILL REFUSED TO COVER THE FULL COST OF FIXING IT. I'M UPSET THAT THEY FEEL THE CUSTOMER IS MAINLY RESPONSIBLE FOR A KNOWN DEFECT THAT THEY KNEW ABOUT. *TR

Seat Belts
Filed Feb 25, 201258,650 milesMD

THE CAR WAS IN THE GARAGE AND THE SEAT BELT CAME PART WAY OUT AND THEN LOCKED SO THAT I COULD NOT FASTEN IT. I COULD NOT GET IT TO BUDGE NOT MATTER HOW GENTLY I PULLED. THE DEALER RECOMMENDED A COMPLETE REPLACEMENT. THEY STATED THAT THE WARRANTY FOR SEAT BELTS EXPIRED AT 50,000. HOWEVER, WHEN I PRESSED FOR LEXUS TO COVER THIS DEFECTIVE SAFETY COMPONENT ANYWAY, THEY DECIDED NOT TO CHARGE ME ANYTHING DUE TO MY LONG RECORD WITH THE DEALERSHIP. GOOD FOR LEXUS. HOWEVER, SEAT BELTS SHOULD NOT FAIL LIKE THIS. IF I WERE ON A LONG TRIP, THIS WOULD HAVE BEEN A SAFETY HAZARD. *TR

Vehicle Speed ControlCrash1 injured
Filed Jan 27, 201282,822 milesCA

CAR PARKED PARALLEL TO CURB. OPENED DOOR, GOT INTO DRIVER'S SEAT, FASTENED SEAT BELT, TURNED ON IGNITION, AS NORMAL. SHIFTED FROM PARK INTO DRIVE, IMMEDIATELY ENGINE BEGAN TO "REV UP" UNCONTROLLED, BASED ON SOUND FROM ENGINE. AFTER A FEW SECONDS OF INCREASING PITCH OF ENGINE NOISE, CAR JUMPED THE CURB, OVER THE ADJACENT SIDE WALK, AND SLAMMED INTO THE BRICK WALL IN FRONT OF MY HOUSE, SLID ALONG THE WALL, AND CAR ENDED UP AGAINST THE FENCE OF NEXT DOOR NEIGHBOR. CAR MOVED ABOUT 6 FEET IN 2-3 SECONDS. RIGHT HAND AND WRIST OF DRIVER WAS INJURED ON IMPACT, TRAPEZIUM BONE BROKEN IN HALF, AND A PORTION OF BONE SMASHED INTO LITTLE PIECES. HAND AND WRIST MUSCLES AND TENDONS STRAINED. SURGERY WAS REQUIRED TWO WEEKS LATER TO PUT 4 METAL RODS IN WRIST TO ASSIST HEALING. IN CAST FOR TOTAL OF 8+ WEEKS. MANY SESSIONS OF OCCUPATIONAL THERAPY WILL BE NEEDED TO RESTORE WRIST AND HAND FUNCTION, SOME LOSS OF FUNCTION IS ANTICIPATED, AND ARTHRITIS IN WRIST MAY RESULT. CAR DAMAGE INCLUDED FRONT BUMPER, FRONT GRILL, FRONT SPOILER, GRILL ASSEMBLY, HEADLAMP, HEAD LAMP ASSEMBLY, FOG LAMPS, RT FRONT WHEEL, RIGHT FRONT LOWER ARM CONTROL, RIGHT, LEFT OUTER TIE ROD. *TR

Engine and Engine Cooling
Filed Jan 25, 2012125,000 milesGA

I ENTERED THE HIGHWAY AS I USUALLY DO ON MY WAY TO WORK AND HAD MADE MY WAY TO THE LEFT LANE. I AM IN RUSH HOUR TRAFFIC WHEN ALL OF A SUDDEN MY CAR STARTED TO LOOSE COMPRESSION, IT STARTED TO SLOW DOWN TO ABOUT 25 MILES (WHILE ON A MAIN HIGHWAY) AND A CHECK ENGINE LIGHT CAME ON AND THE VCS NOTIFICATION STARTED FLASHING. I IMMEDIATELY MADE MY WAY TO THE SHOULDER ON THE RIGHT SIDE OF THE HIGHWAY TO LOOK-UP THE CODE AND ALL IT SAID WAS TO TAKE TO THE LEXUS DEALER IMMEDIATELY, WHICH IS WHAT I DID. AFTER ABOUT FOUR HOURS OF WAITING, THE LEXUS DEALER DETERMINED THAT MY 2006 LEXUS NEEDED: VALVE SPRINGS, VALVE LASH ADJUSTER, UPDATED PISTONS AND RINGS AND POSSIBLY A SHORT BLOCK. YES THE ENGINE WAS BAD. *TR

Structure
Filed Dec 25, 201181,182 milesFL

FOR 3-YEARS WE HAVE COMPLAINED TO THE DEALERSHIP REGARDING THE MUSTY SMELL COMING FROM THE A/C VENTS. WE WERE ADVISED BY THE DEALERSHIP TO CUT OFF THE A/C BEFORE ARRIVING HOME TO ALLOW THE UNIT TO DRAIN. WE ALSO WERE ADVISED TO SPRAY LYSOL INTO THE OUTSIDE COWL VENTS WHICH DID IMPROVE THE ODOR BUT THIS A/C MUSTY SMELL HAS ALWAYS BEEN AN ISSUE AND IS ALL OVER THE INTERNET. ON 12/20/2011, WE NOTICED WATER WAS APPARENTLY ENTERING THE PASSENGER COMPARTMENT. THE CARPET WAS WET AND THERE WAS EXCESSIVE MOISTURE AND WATER UNDER CARPET. UPON NOTICING THIS PROBLEM WE SCHEDULED AN APPOINTMENT WITH THE DEALERSHIP. I WAS ADVISED THAT MOST LIKELY, THE A/C DRAIN FLAP WAS STUCK AND CORRECTION FOR THIS DEFECT REQUIRED REMOVAL OF THE DRAIN FLAP TO ALLOW THE DRAIN TO FLOW AND NOT BACK UP AND ENTER THE PASSENGER COMPARTMENT. THE DEALER STATED THIS DEFECT HAS OCCURRED BEFORE INVOLVING THE IS250. COST TO CORRECT THIS DEFECT WAS $240 BECAUSE THE TRANSMISSION HAD TO BE DROPPED TO ACCESS THE DRAIN LINE. REMOVING THE WATER/MOISTURE AND DRYING THE CARPET WAS ESTIMATED AT $2K. AGAIN, THIS OBVIOUS DEFECT IS ALL OVER THE NET AND APPARENTLY WELL KNOWN BY THE DEALERSHIP. ALL LEXUS OWNERS SHOULD BE NOTIFIED BY LEXUS SO ALL CAN AVOID THIS POTENTIAL HEALTH ISSUE INVOLVING MOLD AND THE HIGH COST OF REPAIR. IF THE WATER IS NOT NOTICED AND WATER CONTINUES TO BUILD UP IN THE A/C AND UNDER THE CARPETS SERIOUS MOLD RELATED HEALTH ISSUES COULD OCCUR. I DON'T KNOW HOW LONG OUR CAR LEAKED OR BACKED UP WATER BUT A MUSTY

Steering
Filed Nov 17, 201184,422 milesTX

WHILE DRIVING MY STEERING WHEEL SOMETIMES JERKS TO THE LEFT OR RIGHT SO WHEN I DRIVE MY HAD IS ALWAYS FIRM ON THE STEERING WHEEL BECAUSE I DON'T KNOW WHEN IT MY JERK AGAIN, IT HAPPENS MOSTLY HAPPENS ON ROADS THAT ARE NOT STRAIT SURFACE, MY BIGGEST WORRIES IS THAT WHEN I WAS DRIVING TO WORK AND WAS ON LEFT LANE THE CAR JERKED TO THE LEFT AND ALMOST WENT STRAIT TO THE CONCRETE BARRIER. I TOOK IT TO SEWELL LEXUS AND THEY COULD NOT IDENTIFY THE PROBLEM AT THE TIME THEY SAID IT WAS MY BAD BREAK PADS AND BAD FRONT ROTORS, SO I GOT THAT DONE THINKING IT WOULD FIX THE PROBLEM THE COST DO GET THAT DONE WAS $1,002.92 AND AFTER DRIVING OFF THE DEALER THE CAR STILL HAD THE SAME PROBLEM. THE CAR DRIVES SMOOTH BUT IT HAS THOSE SUDDEN STEERING JERKS THAT REALLY CONCERN ME. *TR

Structure
Filed Aug 23, 2011103,501 milesMN

HVAC EVAPORATOR DRAIN BLOCKAGE RESULTING IN REPEATED FLOODED INTERIOR AND CARPET MOLD. *TR

Engine and Engine Cooling
Filed Aug 7, 201184,000 milesOH

I HAVE A 2006 LEXUS IS250. I NOTICED "ROUGH" STARTS AND IDLE. THIS WAS AT OR AROUND 65K MILES. I ASSUMED IT WAS RELATED TO SUPER COLD WEATHER OR "BAD" GAS (AFTER THE CAR SAT UNUSED FOR 2-3 DAYS+) AT AROUND 84K MILES DURING WARM WEATHER - I EXPERIENCED BOTH A ROUGH START AND STALLING AT A STOP SIGN. I TOOK THE VEHICLE INTO MY LOCAL DEALERSHIP WHERE IT HAS BEEN METICULOUSLY MAINTAINED. THEY DID AN EXTENDED DIAGNOSTIC (KEPT THE CAR OVER A LONG WEEKEND) AND ADVISED MY CAR WAS NOT "FIRING" 65-85% OF THE TIME AND THAT IT WAS CAUSED BY THE VALVE SPRINGS. THIS IS A $5,000 REPAIR. LEXUS CLAIMED BECAUSE THE ISSUE WAS OUTSIDE THE 70K MIKE WARRANTY THEY WOULD PAY FOR THE "PARTS" OF ROUGHLY $4,000 AS "GOODWILL" BUT I WOULD BE RESPONSIBLE FOR THE LABOR AT $945. I DID A SEARCH FOR RECALLS AND LEARNED THAT THE EXACT ISSUE IS UNDER RECALL FOR OTHER MODELS INCLUSIVE OF THE IS350 V6 - WHICH THE COMPANY REGULARLY REFERS TO AS MY CAR'S "SIBLING" AND HAS SHARED PREVIOUS RECALLS WITH. I'VE CONTACTED LEXUS DIRECTLY AND THEY HAVE ADVISED THE OFFER IS FINAL. THEY HAVE REFUSED MY REQUEST TO SPEAK WITH THE MANUFACTURING REP. I BELIEVE THIS "STALL" ISSUE IS A SIGNIFICANT SAFETY CONCERN (PER THE RECALL NOTED) I'VE ASKED LEXUS WHETHER OR NOT THEY HAVE RESEARCHED THIS ISSUE ON THE V6 250 FOR WHICH I'VE NOT RECEIVED A RESPONSE. I BELIEVE THAT LEXUS WOULD HAVE USED THE EXACT SAME MANUFACTURER FOR THESE VALUE SPRINGS AND OR VERY SIMILAR DESIGN SPECIFICATIONS. IT IS INCOMPREHENSIBLE THAT GIVEN THIS SPECIFIC DIA

Engine and Engine Cooling
Filed Apr 14, 201178,000 milesCA

TL* THE CONTACT OWNS A 2006 LEXUS IS250. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND WAS TAKEN TO A DEALER WHERE THEY ADVISED THE CONTACT THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. THE VIN WAS UNAVAILABLE.

Vehicle Speed Control
Filed Mar 4, 2011MN

TL* THE CONTACT OWNS A 2006 LEXUS IS250. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS SHE HAS EXPERIENCED UNEXPECTED ACCELERATION ON SEVEN DIFFERENT OCCASIONS. EACH TIME THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HER THAT WOULD PLACE A DEVICE IN THE VEHICLE SO THAT IF UNATTENDED ACCELERATION WAS TO OCCUR THE BRAKES WOULD OVERRIDE IT. THE VEHICLE WAS REPAIRED FOR THE OVERRIDING OF THE ACCELERATION. SHE HAS TAKEN IT IN EACH TIME AFTER EACH FAILURE AND THEY ADVISED HER THAT THERE WAS NOTHING WRONG. THE FAILURE MILEAGE WAS UNKNOWN.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2006 Lexus IS 250 → · Every IS 250 year → · How the figures are calculated →